Name: Four Points by Sheraton Oklahoma City Quail Spring
Address: 3117 Nw 137Th Street, Oklahoma City, 73134, US

10/10

Exceptional

28 Jun 2026

Verified traveler

I’ve stayed here a lot over the years. Very clean and quiet with plenty of food options. The staff is great and the bar is always a great place to relax and unwind.

Self

6/10

Pleasant

14 Jun 2026

Lisa

Our room was not clean - mold/mildew on shower door and there was a 1/2 gallon of milk left in the refrigerator by the prior guest

Family_with_children

8/10

Excellent

17 May 2026

Yolanda

Staff was great. Breakfast eat good. The room was clean with the exception outside of the shower looked like it neve to bleached. The public restrooms were not stocked. The toilet seats need to be changed. They are severely stained.

Partner

10/10

Exceptional

29 Apr 2026

Robert

No comment

4/10

Poor

18 Apr 2026

Robert

We had to leave the room early after we found water damage with possible mold due to having allergies.

Friends_and_family Family

4/10

Poor

10 Apr 2026

Cheyenne

The phone didn’t work in the room. Are room wasn’t the cleanest and the pool was very strong like burning my eyes and I wasn’t even in it

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Tyrone

Overall, this location is worthy of the stay. Check-in process smooth, no hidden fees, and seemed to employ a non-nonsense environment (no rowdy guests). While the room was great, we did have a few issues. The shower door needed some adjustment and the nozzle to the sink became inoperable right before departure leaving us having to endure the sound of running water as we were preparing for departure. These both can be minor fixes, but of course, all customers are always looking for perfection whenever seeking a stay. These minor issues won’t detour me in the future but I will expect the next stay to be flawless 😉

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Rose

Yes it was very convenient for shopping and eating

Business

8/10

Excellent

22 Mar 2026

Keyaera

Bathroom needed updating. The flooring was broken in multiple places and the shower door wouldn't close all the way but the room was good

4/10

Poor

22 Mar 2026

Nicole

Not a great stay. Beds were uncomfortable and room wasn't cleaned well.

8/10

Excellent

21 Mar 2026

Braeal

Man at front desk asked me what my bed size was (king) and still brought me sheets for a queen. crossroads restaurant owned by Al Campos was a delightful experience through and through.

Partner

10/10

Exceptional

09 Mar 2026

Steve

Wife loved the tub

Partner

8/10

Excellent

08 Mar 2026

Fredrick

Average hotel in a nice area

4/10

Poor

26 Feb 2026

Connor

No heat doors didn’t lock and wasn’t as nice as the photos put out

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Morita

Room was very clean

2/10

Poor

19 Feb 2026

barrett

Staff’s terrible

4/10

Poor

14 Feb 2026

Rekeeshella

The hotel room was not up to standards. The smoke detector was detached from the ceiling, the mirror in the bathroom was peeling, the microwave had not been cleaned. The curtains were dirty. The one closest to the window looked like it had a blood stain. The paint on the wall had bubbles in it ready to peel. The room was extremely outdated and dusty. What’s crazier is we were in another room and the room we were in was a horrific site. The walls were peeling and the ceiling had clear water damage. My first and last stay at this hotel.

Business

8/10

Excellent

02 Feb 2026

Tarin

Dirty rag on the tub, lights didnt work in half the room, net was hard as a rock, and Wi-Fi was no bueno. Otherwise, the tub was especially awesome!

Business Self

10/10

Exceptional

28 Jan 2026

Matt

The hotel is very clean and quite, staff is excellent. They provided a real crib with clean sheets for my granddaughter. This accommodation allowed for longer visiting time and really made my trip special. Thank you!

Business_and_leisure Family_with_children

4/10

Poor

11 Jan 2026

Leah

The room smelled like mildew, the bathroom floor was broken and stuck in our feet, there wasn’t a tv remote in our room and the phone didn’t work. The bed was so uncomfortable you could feel and hear the broken springs.

10/10

Exceptional

05 Jan 2026

Robert A.

Excellent location- a well run hotel

10/10

Exceptional

19 Dec 2025

Roger

lady at front desk was hilarious at check-in. The entire staff is exceptional!

10/10

Exceptional

02 Dec 2025

Chad

The restaurant/bar is amazing. Especially AL he is Great 10/10 recommend

Business Partner

10/10

Exceptional

10 Nov 2025

Gwen

Excellent, safe stay! Staff was kind and courteous.

6/10

Pleasant

10 Nov 2025

Steve

room had trash in it when I checked in.....furniture is all beat up as well.

Leisure Self

4/10

Poor

09 Nov 2025

Viktoriya

For the rates and just the name alone of the hotel i was disappointed. Shower heads in the shower are very old and barely water coming out. The caulk on the shower doors is nasty and black. Tiles on the floor chipped, door even laminate coming off. Mattresses old, blanket under sheet very dirty. Windows were never cleaned, very dirty. Would never stay here again and would not suggest to anyone for this price.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Sheneka

All very good

10/10

Exceptional

02 Nov 2025

nicholas

Df

Business

10/10

Exceptional

26 Oct 2025

Courtney

Very hospitable staff. I didn’t utilize any additional amenities, it was a relaxing staycation. All in all a great experience and my go to for exactly that.

Leisure Partner

6/10

Pleasant

24 Oct 2025

Parker

Decent hotel nothing special

Business_and_leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Suzanne

I was there only to sleep. 99% happy with the entire place. It took a long time for the watter to get hot at the sink. I had the faucet on full blast. Would definitely stay here again!!

6/10

Pleasant

19 Oct 2025

Jeff

Property was and easy to find. Biggest issue was the bathroom. Hard to get the faucet adjusted to get hat water.

Leisure Family

8/10

Excellent

19 Oct 2025

Zach

Yes

Leisure Family

6/10

Pleasant

08 Oct 2025

Jessica

Not the Cleanest

Unfortunately, my room was not cleaned well. It looked like my bed had been slept in. The towels were wadded up instead of folded. The whole room needed a deep clean. However, the staff at the desk were very kind.

Business

10/10

Exceptional

05 Oct 2025

Rick

Very friendly and professional staff and very clean and comfortable room! Excellent location, surrounded by many nice restaurants and activities. Beds were extremely comfortable in the room was plenty spacious. The biggest disappointment was a lack of any sort of vending or snacks available for the late night munchies. Slim to no selection at the little store behind the front desk. But that’s a minor detail. This is an excellent hotel with exceptional staff and very clean rooms that I would highly recommend anyone wanting to stay in Oklahoma City.

Friends_and_family Friends

8/10

Excellent

04 Oct 2025

Emma

You really need complimentary breakfast

10/10

Exceptional

25 Sep 2025

Renee

Service was excellent

4/10

Poor

15 Sep 2025

Emma

The TP holder was just hanging there from the wall. The pillows were stinky, the bathroom floor was very dirty.

Leisure Self

2/10

Poor

14 Sep 2025

Kat

So disappointing!!

Complete disappointment 💔Booked here instead of Bricktown for my son's 22nd birthday because it advertises a restaurant, bar and pool. Upon check in I confirmed there is a bar and restaurant that would be opening. The young man told me it would open at 7:30 and close at 10:30. We were so excited. We waited until 7:40, went down and it was still all closed up. I asked what time they were opening and was told the bartender didn't show up!! So no food or drinks because one person didn't show up?!?! WOW! SOOO DISAPPOINTING! 💔💔We had to go to the gas station for a six pack and door dash dinner for his birthday. What a waste of money!! Plus the air in the hallway doesn't work🙃

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Verified traveler

Great property! Very clean and updated. Staff is freindly and efficient. Rooms are clean and quiet.

Leisure

6/10

Pleasant

21 Aug 2025

Verified traveler

First room people above us noisy so they were helpful to move us to another room but the second room the toilet did not work.

Partner

10/10

Exceptional

18 Aug 2025

Sherri

Nice place to stay with a decent price

6/10

Pleasant

03 Aug 2025

Veronica

The hotel was clean but it can use an upgrade & the hallways were super hot

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Kathy

Everything

Business Self

2/10

Poor

22 Jul 2025

Verified traveler

Didn’t sleep a wink

We stayed overnight due to a surgery the next day. The bed was the most uncomfortable I have ever found. Hard as a rock. The shower leaked. There was still trash in the recycling bin in the room. I will not stay here again.

Partner

6/10

Pleasant

18 Jul 2025

Allyson

The room was ok. The air conditioner put out a lot of humidity which made for the furniture feel damp and smell musty. Would I stay again probably not. The staff was very courteous.

10/10

Exceptional

17 Jul 2025

dr sabah

Thanks

Business_and_leisure Family

2/10

Poor

13 Jul 2025

Tae Ho

I just checked into my room, but unfortunately, it smells strongly of mold and doesn’t appear to have been cleaned properly.
Would it be possible to switch to a different room, please?
I’d really appreciate your help. Thank you.

8/10

Excellent

01 Jul 2025

helena

Very accommodating and friendly. Restaurant opening times werent convenient but everything else was good

Leisure Family

6/10

Pleasant

09 Jun 2025

Julie

Staff was friendly and welcoming, ice machines worked, coffee offered in the morning, and cold water available in fitness room. Pool was very dirty: cloudy and full of debris, especially hair and chunks of the pool itself. It did not appear to have any filtration going on at all and our skin started getting itchy and then burning after being in it for less than half an hour. This was pretty disappointing, especially for my kiddo. I was surprised to find the pool totally empty at 4pm on a Saturday until I realized how dirty it actually was.

Family

8/10

Excellent

08 Jun 2025

Laura

Staff was absolutely fantastic!

Partner

8/10

Excellent

02 Jun 2025

Gaye

Limited dining. Damaged ceilings in dining/bar area.
Staff was especially gracious and pleasant!

8/10

Excellent

29 May 2025

Babi

The front desk staff were so welcoming and attentive. My room was clean and comfortable! We had a great experience and it was a nice stay!

Partner

8/10

Excellent

28 May 2025

Dominique

Clean and quiet.

Leisure Family

10/10

Exceptional

23 May 2025

Luis

Great stay

Leisure Partner

8/10

Excellent

20 May 2025

Keith

Great value for the money! Luis is the man, all the kids love him and puts a smile on everyone’s faces every morning. We’ll be back!

Leisure Family

10/10

Exceptional

14 May 2025

Kenneth J

Great stay!

I have stayed before and I always like the hotel and the area.

Business

10/10

Exceptional

12 May 2025

CHERYL

Hotel was very comfortable! A few updates needed in the shower area but overall a really nice place in an area convenient to everything!

Leisure Family

10/10

Exceptional

11 May 2025

Kristine

Amazing

It was amazing. My room was very clean and the amenities were great. The staff was very friendly and helpful. I would recommend anyone to come and stay.

Friends_and_family Family

4/10

Poor

24 Apr 2025

Jim

The hotel smelled bad and we had to get room spray just to be able to sleep. Will not be back.

Leisure Partner

4/10

Poor

12 Apr 2025

Verified traveler

Not impressed

Dark rooms, vouchers for breakfasts and not even enough for number if people staying in room. Night guy was rude and they block handicapped parking. Double charged for room.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Carrie

The agent that checked us in was friendly and helpful. She was very knowledgeable and moved our room to a quieter floor due to a large kids ball team also being at the hotel.

10/10

Exceptional

05 Apr 2025

Patti

Very clean and friendly!

Leisure Family

10/10

Exceptional

23 Mar 2025

Verified traveler

Staff was super friendly. Room was quiet and clean. Bed and pillows were a little stiff but overall great stay. Would stay there again.

Self

4/10

Poor

15 Mar 2025

Valarie

Location was great of course. You can’t go wrong in that area. Walking distance to restaurants. Pulling up to the hotel it looked nice. The lobby area was nice as well. I expected my room to be the same but nope. Not sure about other rooms but mine needs updating. It was an old motel feel. Soon as I walked in there was a stain on the bed. I thought it was a stain that could not come out when washing but no, I ran my finger across and it was crusted, that let me know the cover was not washed. So much rust and mold in bathroom. Needs several repairs done to walls, sinks and they need to clean or update the fixtures. The window ceils need some help. They were peeling bad. The ceiling, lord, had huge water leaking stains. Towels were dingy and dirty looking but they were clean. It’s definitely an old hotel that they make seem updated from the pictures and when pulling up. The good reviews are either from friends or they must live in worse situations making those room seem luxurious or something. I wish I had more photos but I was in a rush to a funeral and was able to take only a couple as I was leaving out the room. Oh and breakfast is a weird cook to order process and was not worth it. You have to wait for the cook to come out and take each order between cooking each order. He needed some help. Very weird breakfast set up. Go out and get your breakfast!!! But after I think about it…..I got what I paid for!

Partner

10/10

Exceptional

04 Mar 2025

David

Very nice hotel!!

2/10

Poor

03 Mar 2025

Sarah

At least upgrade the beds

This hotel needs a MAJOR redo. There were spots on the wall, I'm not sure what they were. Both mattresses had springs poking (In our freinds rooms as well). The pillows were like rocks, seems like they were old. We were only there to sleep, which none of us did because the beds were horrible.

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

Justin

This is a great place to stay. It is located around a lot of places to shop and has many dining options.

Leisure Friends

10/10

Exceptional

26 Jan 2025

Roger

Nice Place

Nice Hotel for the time we were there

Friends_and_family Family

2/10

Poor

19 Jan 2025

Rosilyn

In room jacuzzi did not work. Staff had no other options and would not discount the rate

Partner

4/10

Poor

07 Jan 2025

Victor

First room we were given had a leaking toilet. Next room was ok, but not as clean, stocked, & organized as I would typically expect. We've stayed here before, but not sure we'll be back

Leisure Partner

10/10

Exceptional

02 Jan 2025

Cynthia

Indoor swimming pool

Leisure Family

6/10

Pleasant

20 Dec 2024

renato

AC Unit (motel type) vent has gunk on the blades. Window seals are leaky.

Leisure Partner

8/10

Excellent

16 Dec 2024

Ho

Heater didn’t work in December

8/10

Excellent

15 Dec 2024

Andy

Good check-in and clean room

Business

2/10

Poor

04 Dec 2024

Stephanie

Avoid this dump!

This hotel is worn down and GROSS. Body hair ALLLL over the shower, room was worn down, Pool was un-heated, and furniture was rusted out. Will never stay here again. The only Brightside was the front desk staff, they were extremely helpful!

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

DARLA

Great stay!

Wonderful!

Friends_and_family Family

6/10

Pleasant

12 Nov 2024

Verified traveler

Not worth it...spend 20 more and stay elsewhere

We booked this room for a one night stay prior to a medical producer the next day. Sheets had stains on bottom, roaches crawling on the wall and had to push very hard to get the door to lock. Not worth the stay for us.

Partner

10/10

Exceptional

10 Nov 2024

Micah

Excellent

Excellent Checked Right in No Problems

Partner

10/10

Exceptional

10 Nov 2024

Charles

Great place to stay, everything you need within short drive and nice area. Friendliest Staff you will find at a hotel, awsome people!

10/10

Exceptional

30 Oct 2024

Bronson

Relaxation.

Wonderful Place.

Business Family

2/10

Poor

21 Oct 2024

Verified traveler

Horrible experience

The hotel itself is actually nice. Beds could be replaced as you could feel the springs in one of them. Me and one of my kids (sharing a bed) both got bites the first night but couldn’t find any evidence of bed bugs. The indoor pool was too cold to swim in. The greatest reason for the poor review is how the hotel staff handled other disruptive guests… or DIDN’T handle them. The room above us sounded to be kids who must have been doing gymnastics up there. They screamed and banged until 4am despite several calls to the front desk and them telling me it would be handled. There was also a couple on our hall fighting at 3am. The noise from upstairs restarted again about 6:30am. We ended up leaving a day early knowing there would be no refund but we’d at least be able to get some sleep somewhere else. When I told the front desk that we were leaving early she seemed to not care and just said “yeah overnight said they ended up calling the police to talk to them after getting multiple complaints.” To TALK to them???? Make them leave!!!! I suspect the were kids on the Little Rock school bus that was parked in the lot outside. If I could add the videos of the noise, I would!

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Tristan

Room was comfortable and just what we needed. Would stay there again.

8/10

Excellent

03 Sep 2024

RENEE

It was ok!

Business_and_leisure Partner

6/10

Pleasant

02 Sep 2024

Ashlie

It’s was clean and quiet but the pool was dirty and didn’t get to swim, the food service was false advertising. I had to walk to pub W for drinks and dinner then door dash desert. I did not get breakfast they only had eggs and cheese for 10 $ extra . I was highly disappointed! They claim they have a menu room service and even order and go. They had two options for food not what this menu stated and that’s my main reason for staying here. Plus the indoor pool which was not swimable. I even called in advance to make sure it was good. It was not. Will not be back.

Partner

6/10

Pleasant

31 Aug 2024

Jordan A

The staff and air was great, appreciated free coffee all morning too. Toilet wasnt working, fixed almost right away. Wifi was down, back up next day. Shower door was off but usable. Phone beeped on its own constantly until unplugged. Pool is shallow and shower in it does not work. Overall I found my room very cozy and well stocked, just getting on in age.

Leisure Self

6/10

Pleasant

24 Aug 2024

Lori

Wont Stay Again

There was long black hair on the shower wall and floor of shower. Not sure how housekeeping missed it!

Friends_and_family Family

6/10

Pleasant

07 Aug 2024

Julie

The hotel smelt like there was a gas leak. It was clean enough, but the restaurant/bar was closed. The room itself smelt musty. There is limited and no hand towels or washcloths.

Leisure Family

10/10

Exceptional

27 Jul 2024

Bronson

Staff is wonderful.

Business Family

4/10

Poor

24 Jul 2024

Cindy

We couldn’t understand the lady that checked us in very well. As of today (the day we left) the hotel has charged us $25 and $75 for what, I don’t know. The $25 might be the amount they “hold” for incidentals, but what is the $75 for? We only slept & showered in our room & used nothing else of theirs. Both amounts better be replenished. There was no bar and grill; The Edge they called it. All we saw was a sitting area beside the front desk and a makeshift “bar”. We never saw that space open like you would a Bar and Grill. At least there were plenty of places to go to for dinner around the hotel. The pillows were down, which laid flat when you used them. There were 2 for each of us, but didn’t really help. Now we know why we saw several people carrying their own pillows.

Business Partner

10/10

Exceptional

18 Jul 2024

Jean

Wonderi

Friends_and_family Family

10/10

Exceptional

10 Jul 2024

Chris

!

8/10

Excellent

30 Jun 2024

Patrick

Retirement party

We checked in at 5pm and had maintenance issues which front desk would be fixed. After returning from the retirement party it had not beed fixed
They did move us to another riom but it was midnight we were tired.

Friends_and_family Family

6/10

Pleasant

27 Jun 2024

William

Restaurant and bar times were wrong, room was so so, was not cleaned and inspected properly,(I.e. ketchup packet on refrigerator). If you offer a menu for breakfast especially if you’re charging for it, you need to have th full menu available. Happened both for dinner and breakfast .

6/10

Pleasant

21 Jun 2024

Jesse

Hotel was fine, disappointed with housekeeping

Everything was fine while staying at the hotel, however, we left a team jersey hanging in one of the closets when we left for home. We called the hotel and they said they would check with house keeping to see if was placed in the \"lost and found\"and to call back first thing in the morning. When we called back they said it wasn't found, which is such a bummer, when we know EXACTLY where we left it. I know if I had found it, I would have made an effort to return it to the owner (they have our contact information with our reservation). Disappointed they didn't do the right thing.
I almost forgot that on the first night of our stay, there were several truck windows broken out in the parking lot, thankfully our car wasn't targeted.

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Sonja

Exceptional staff. So friendly and helpful!

Business_and_leisure Partner

6/10

Pleasant

02 Jun 2024

Wesley

For the price of the hotel breakfast should have been free , it was sub par and $10 a person . The power went out 3 times in one evening . The room wasnt bad but in my 5 night stay they didnt changed the sheets . Also the smoking area could use a bench , there are just 2 ash treys by the front door , a smoking area with a bench would have been nice .

Leisure Partner

6/10

Pleasant

31 May 2024

Roy

Title of review

Rooms never got cleaned and the breakfast wasn’t even that great. Bar was good tho oh and they pool was mediocre

Partner

10/10

Exceptional

26 May 2024

Terry