Name: Residence Inn Oklahoma City Northwest
Address: 3151 Northwest Expressway, Oklahoma City, 73112, US

10/10

Exceptional

12 Jul 2026

Amonnie

EVERYTHING WS SO EXCELLENT

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Cynthia

Very spacious

Partner

10/10

Exceptional

01 Jun 2026

Sara

It was good ! Room very nice . Breakfast good yet same every day . Staff was friendly

Friends

10/10

Exceptional

26 Apr 2026

Emma

Very clean room, the breakfast was amazing.

Self

10/10

Exceptional

20 Mar 2026

tillie

We stayed just one night. It was March so I don’t have any input on the pool. Our room was very clean and spacious. It had a kitchenette- which we didn’t use. It was stocked with dishes, pot, pans etc. Staff was very friendly during check in. Breakfast had hot and cold options. Overall it seems to be a very nice, well maintained hotel.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Pamela

Very clean, comfortable room in a great, central but quiet location. Great room for a decent price.

Self

8/10

Excellent

22 Feb 2026

Amanda

My only complaint is that the breakfast was lacking, lots of prepackaged food and no clear indication of what to donwith dirty dishes.

Self

10/10

Exceptional

15 Jan 2026

Winter

W

10/10

Exceptional

20 Dec 2025

Christy

Clean nice room.

10/10

Exceptional

04 Nov 2025

Harry

Yes

8/10

Excellent

03 Nov 2025

Teri

The parking was convenient. The room was pet friendly. Our opinion is that to be truly pet friendly, there needs to be no carpeting in the room. A designated pet space outside would be good, with grass. Some pets do not like rocks/gravel to do their 'business'.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Link

All in all, it was a good trip. The only talk negative was this gross brown glob that was in the shower. We did not discover it until the morning. The rest of the room appeared clean but it did raise concerns.

The minor thing is that I think it could use clearer signage at the main entrance

Partner

10/10

Exceptional

12 Oct 2025

Kim

Comfortable room. Great accommodations

Business

10/10

Exceptional

05 Oct 2025

Jose g

Concert

The room was very clean and near downtown, staff was very friendly and helpful.

Partner

10/10

Exceptional

14 Sep 2025

Dana

Big room, great breakfast, helpful staff!

Leisure Partner

10/10

Exceptional

20 Jun 2025

Elizabeth

Nice place to stay with all the right amenities. Good location

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Jane

Easy access, friendly staff, nice rooms!

Leisure Friends

10/10

Exceptional

08 Jun 2025

Linda

This was our fourth time staying at this hotel and we will be back again. Rooms are really nice and well appointed with kitchen items for making small meals if you want to cook. May & NW Expressway have plenty of restaurants to choose from too. There’s an entrance road at the On Cue signal that takes you to the hotel(it’s easier then NW Expressway entrance) Intregris Hospital is nearby so sometimes you hear an ambulance occasionally.

Leisure

6/10

Pleasant

02 Jun 2025

JEFFERY

Great first impression. Looked nice from outside. Lady at check in was great-very friendly and upbeat. Got key and as always I check room before unloading. Elevator was dirty and hallway to room needed swept bad. My thoughts were not good after seeing this. However room was very clean. Bed and pillows were OK but have had more comfortable many other places. Breakfast started T 7 and we ate about 7:40. Food was cold and I mean cold. Not even warm. Milk was in a pitcher and wasn’t cold. Also when pouring, the lid came off. No employees around to see how everything was. If not for front desk lady I would give this a poor rating. She was only reason I gave an OK rating.

Partner

10/10

Exceptional

01 Jun 2025

Jonathan

Everything was great from walking into a nice ice cold room on a hot day in the pool was well deserved on a solo vacation with a nice hot breakfast in the morning

Self

10/10

Exceptional

31 May 2025

Michelle

Very clean and updated. Spacious rooms. Loved the walk in shower.

Leisure

4/10

Poor

18 May 2025

Sean

Failed to provide linens for fold out bed.

10/10

Exceptional

04 Apr 2025

Winter

Clean and safe!

Business Family_with_children

10/10

Exceptional

11 Dec 2024

Sandy

Visit with family

Was very nice

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Ann

Highly recommend

We were very impressed with every aspect of this hotel, from check in to our very nice room.

Friends_and_family Family

10/10

Exceptional

12 Nov 2024

Renee

Great Stay!

Great Stay! The room was large and clean. The bed was comfortable which is always a plus.

Partner

10/10

Exceptional

05 Nov 2024

Jack

Staff very helpful and pleasant
Clean
Good breakfast buffet

Leisure Partner

8/10

Excellent

19 Oct 2024

Verified traveler

One bad apple

Room was great. Guy at check in was not at all friendly then downright rude when asked a question. All other staff were very cordial and helpful

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Winter

Very clean and had friendly staff.

Business Family_with_children

8/10

Excellent

01 Sep 2024

Toshiba

The AC was leaking on the floor.

Partner

10/10

Exceptional

05 Aug 2024

Sarah

Fantastic Stay for Convention in Area

This is our second time staying at the Residence Inn Oklahoma City Northwest for our July convention, and it’s been fantastic both times! The staff are super friendly, the breakfast is great, and the room layout is wonderful. We especially love the small kitchen area. Highly recommend!

Partner

2/10

Poor

28 Jul 2024

Jackson

Very disappointed. Called to confirm online booking. Gentleman on the phone was rude and not helpful. He put me on hole twice for several minutes and then proceeded to tell me that he would not be able to accommodate the our booking and when i asked wow we go about receiving a refund he would give vague answers about how he would need to ask his manager about that. I sent a message to them hopefully to revolve the issue with management. Have not heard back and have no received refund. Very very upset and am turned away from all Marriotts in future.

8/10

Excellent

27 Jul 2024

Valmer

breakfast not so good. limited choices, often overcooked.

Leisure Partner

8/10

Excellent

26 Jun 2024

Denise

Nice and quiet. Good price, nice location, friendly front desk. Was miffed a bit by the breakfast being totally gone by 9 am. A little early in my opinion, especially for people on vacation. Seems like they saved it for the workers as several walked to the kitchen a few minutes after 9. We ended up at Hatch which was phenomenal, so whatevs.

Business Family

8/10

Excellent

23 May 2024

jana

Nice place with easy parking and access to highway. Smoking should NOT be allowed on property! Especially right outside the front entry doors! Manager didn’t seem to care?

Business_and_leisure Self

8/10

Excellent

23 May 2024

James

Would stay again

Clean, would definitely stay again
Check-in associate not professional but was responsive on request.
Easy access to anyplace in OKC

Friends_and_family Family

10/10

Exceptional

13 May 2024

Carlos

Loved it!

6/10

Pleasant

11 Apr 2024

Elizabeth

Pillow

8/10

Excellent

01 Mar 2024

Rebecca

Everything was very nice but the breakfast was disappointing.

Business Self

10/10

Exceptional

25 Feb 2024

Shauna

Refreshing stay

This hotel was very clean and inviting. Will definitely stay there again when we come down for a club weekend.

Friends_and_family Friends

10/10

Exceptional

13 Feb 2024

Mahmoud

Very impressive, the room and the amenities came with, how clean the room and the hotel in general

Leisure Family

8/10

Excellent

30 Jan 2024

Ernest

Room was very nice and also quiet. Staff was scarce and one morning there was no breakfast. Plenty of nearby restaurants to pick from.

Leisure Family

6/10

Pleasant

08 Oct 2023

Mary

Convenient for activities in area, good parking.

Leisure Partner

10/10

Exceptional

13 Sep 2023

Russell

Great lovation

Business Family

10/10

Exceptional

11 Sep 2023

Jo

Everything was great

Partner

8/10

Excellent

31 Aug 2023

Verified traveler

Good, clean, well kept, good management.

Overall a great stay. Hotel was very clean and well kept. Room was spacious and well kept. This was a good option for an extended stay trip. Management was excellent.

Friends_and_family Family

10/10

Exceptional

07 Aug 2023

JASMINE

My family spent the weekend here so that we could go to the OKC Zoo. The room was spacious and the kitchen was helpful as we had a 2 year old. Though we all shared the one king size bed for our selected room, the bed was very comfortable. We also spent time enjoying the the amenities such as the pool. Id say over-all, the stay was pleasant and I would stay again.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2023

Mark

Comfortable and clean rooms. Quiet hotel.

10/10

Exceptional

04 Aug 2023

Robert

Nice room. The hotel was clean and updated.

10/10

Exceptional

02 Jun 2023

Perla

😉

Leisure Family

6/10

Pleasant

31 May 2023

Verified traveler

Breakfast needs improvement

The breakfast was very underwhelming with almost rotten bananas which was the only thing I was looking for. At some point they should be replaced I believe

Friends_and_family Family

10/10

Exceptional

28 Mar 2023

Dusty

The room way very nice. We enjoyed our stay. Convenient location

Friends_and_family Family

10/10

Exceptional

04 Feb 2023

Cindy

Very nice room with full kitchen and all the comforts of home.

Leisure Self

10/10

Exceptional

14 Dec 2022

Natalie

I’d stay again. Clean. Good breakfast. Easy check in late at night. Property facilities could use a little work.

Business_and_leisure Self

10/10

Exceptional

06 Dec 2022

Linda

We have stayed at this hotel about 3-4 times and I would definitely stay again. Rooms are clean, large and very comfortable. It’s like staying in an apartment rather then a tiny hotel room. Beds are comfy, tvs are large, bathroom is large & there’s a full kitchen. I had to go down to the fest to ask for a few items missing but the gentleman at the desk did his best to help me(housekeeping was gone)

Leisure Family

6/10

Pleasant

01 Dec 2022

Richard

The hotel itself was nice inside, check in was fine, but our room smelled like someone had been cooking some very fragrant meals. I guess that’s the risk you take in an extended stay hotel but they need to figure out a better way to ventilate and/or freshen up a room. Also this part of town is a bit run down w not many good food options

Leisure Partner

10/10

Exceptional

21 Nov 2022

Andrea

Room was very clean and comfortable. I’ll be staying here again.

Leisure Self

6/10

Pleasant

22 Oct 2022

Verified traveler

There was no one at the front desk when I arrived. I had to yell to get the attention of the person sitting in the back. He then informed me he couldn't help me because he was on the phone. After waiting 10 minutes the desk clerk came back to the desk and spent several minutes explaining he couldn't check me in because he was still on the phone.

10/10

Exceptional

01 Aug 2022

Kirby

It was nice and the staff was great

Leisure Family_with_children

10/10

Exceptional

25 Jul 2022

maria

Love the place

Family_with_children

10/10

Exceptional

29 Mar 2022

Jamie

The staff was all super friendly. The hotel was nice and very comfortable. I will absolutely use this hotel again. Thank you for the amazing customer service.

Business Self

10/10

Exceptional

25 Mar 2022

Carolyn

Beautiful facility and excellent staff. Great location

Leisure Partner

10/10

Exceptional

20 Feb 2022

Danelle

Clean and quiet

Enjoyed your stay. We come here frequently

Partner

10/10

Exceptional

24 Jan 2022

Travis

We will be back anytime we stay in the OKC area!

Business_and_leisure Family

10/10

Exceptional

16 Jan 2022

Verified traveler

Always a pleasure

Friends_and_family Family

6/10

Pleasant

29 Dec 2021

Atul

The location works for me because it is close to my families home. But the rooms are getting old and needs work.

Friends_and_family Family

8/10

Excellent

28 Dec 2021

Uniqueka

There was a broken item in the shower not sure why they didn’t just discard it , Very unsafe .. Sink faucet was loose And very low water pressure.. Shower water had great pressure and water temperature was great ..Staff was nice

Business_and_leisure Partner

10/10

Exceptional

20 Dec 2021

DOUG AND CARLA

We've stayed here before
We like the room layout.
The place is very quiet.
Clean and comfortable.
Very affordable accomodations

Business_and_leisure Family

4/10

Poor

16 Dec 2021

Verified traveler

Bugs!

It was a last minute trip and I should have looked elsewhere. But previous experience at other Residence Inns was fine so did not hesitate to book. Well about a day or so into an extended day, started to notice more and more roaches in the room. Notified the front desk but no apology, said they would look into it. As soon as I could, went to a better hotel and washed all my clothes and threw out my luggage bag.

Friends_and_family Family

10/10

Exceptional

09 Dec 2021

Chester

Great stop over!

We were returning to Kansas City and a comfortable place to rest for the night after a late start. Man o’ man! We found it at this location.

Partner

10/10

Exceptional

06 Dec 2021

Kathy

Definitely a 5 star hotel!!

If I was able to give this hotel 10 stars, I absolutely would!!
The view from our 5th floor room is absolutely gorgeous (note the sunrise picture below)!
Not only is this hotel clean, comfy and very welcoming! They’re also in a very central location and no more than 15 minutes away from everything you could possibly need or want to do!

Partner

4/10

Poor

17 Nov 2021

Bella

Entry to hotel off the street is not well marked. You advertised Netflix when you should explain Smart TV can make it available if you have own accnt -faulty advertising! Breakfast at hotel was way below par: terrible choices of fatty food full of sugar. Disappointed

Business Family

6/10

Pleasant

14 Nov 2021

Linda

We checked in and got our room but the toilet was a big failure and wasn’t working. Staff gave us a new room(which was an upgraded room) but there was a dirty wash cloth in the bathroom, the bathroom faucet was so loose I was worried it would fall apart, the towel is falling off. Cooking pieces were missing and I found the coffee cups in the dishwasher. I washed the glasses before using them as they had sticky feel. This hotel has definitely slipped in maintenance(maybe due to Covid help) we stayed here pre Covid and everything was fine.

Leisure Family

10/10

Exceptional

28 Sep 2021

Esther

Hotel staffs were nice and friendly. Room was clean, breakfast could have been a tad better thought. Overall, it was great.

Friends_and_family Family

8/10

Excellent

11 Aug 2021

Verified traveler

Our fifth floor hotel room had all the amenities of a studio apartment and offered a nicely equipped kitchen, including a full-size refrigerator and small dishwasher. The only thing missing was an unnecessary oven. Couch was comfortable for watching television and the bed was great! This hotel would seem to be a nice option for long-term visitors or out-patients of the sprawling, nearby Integris Baptist Medical Center just on the other side of the Northwest Expressway.

The front desk service was lackadaisical during our stay. When we arrived to check in, there was no one at the desk. Later, after we encountered problems with the drain in our shower, it took multiple requests to the front desk before anything was done. Finally, shortly before noon on the day after our arrival, an employee arrived to clear a massive amount of hair from the drain and it worked fine after that. Getting to his hotel is a bit tricky, even with the aid of Map Quest or Google Maps. There are a number of curving, winding roads zigzagging through the area and it is possible to see the hotel in the distance without actually being able to find the right road to take you there. If you are driving in on Northwest Expressway, your best bet is to take Mosteller Drive, which goes right to the hotel. From May Avenue, turn by the Home Depot and head west. You'll eventually reach the hotel.

Leisure Partner

10/10

Exceptional

06 Aug 2021

Ashlee

Excellent

The hotel was very clean with lots of room. The breakfast was great. The day and night stuff was very friendly.

Friends_and_family Family

6/10

Pleasant

03 Aug 2021

Verified traveler

Front desk wasn’t welcoming, trash bags piled up throughout the hallways. You can tell there is a staff shortage, but nothing was done to smooth over the experience. No breakfast, and most staff was not wearing masks. Overall cleanliness was lacking in both room and public spaces. Only positives are price and location.

Leisure Family_with_children

10/10

Exceptional

04 Jul 2021

Verified traveler

Staff was very friendly!

Leisure Family_with_children

10/10

Exceptional

22 Jun 2021

Verified traveler

Great stay!

Leisure Partner

10/10

Exceptional

27 May 2021

Amber

Fantastic stay! Very convenient!

Partner

10/10

Exceptional

03 May 2021

Verified traveler

My room

Business Partner

8/10

Excellent

26 Apr 2021

Erika

Easy Choice

Clean, Modern and Comfy room. Easy parking and check in.

Partner

4/10

Poor

23 Apr 2021

Cory

Bad customer service and not clean

The check in was very disorganized and I had to return to the desk twice to get a new room key because they made the key for the wrong room number. I was then told by the front desk to just try the key on nearby rooms to see if it worked. When we got into the room, the bathroom had not been cleaned and there were still used soap and shampoo in the shower and on the sink with no towels. Overall not a good experience. I would not recommend it.

Friends_and_family Family

10/10

Exceptional

17 Apr 2021

Verified traveler

Breakfast was horrible even though other places are using masks and having hitnbreakfas

2/10

Poor

14 Mar 2021

Kevin

Your service is terrible

I didnt stay, they didn’t have clean rooms so my family and I were looking for a hotel at 9 pm after 10 hours of travel. Tried contacting you customer service and waited online for an hour then was disconnected. If I don’t receive a call back and refund it will be the last time I use your service. Kevin deford 913-972-1293

Friends_and_family Family

10/10

Exceptional

21 Feb 2021

LaDonna

Amazing! But.....

The suite was amazing! However, there were clothes and underwear still the drawer and with pandemic that was kind of scary

Friends_and_family Family

6/10

Pleasant

18 Jan 2021

Patricia

The room was nice but the bed was hard and when I used the microwave I noticed that it wasn't cleaned. I went to buy a drink and something to eat and realized that almost all the food options looked like they were brought at Costco in bulk and they were all in smaller sizes. Some of the people at the check-in desk were really nice and some weren't so nice.

Self

8/10

Excellent

12 Jan 2021

Verified traveler

Was not what i had hoped it would be.

I booked a 2 Br ste with my parents. The oven was left on at 100 degrees. The dishes were dusty and the shelves as well. The beds were fantastic. The bathrooms were clean. Breakfast was quite dissappointing compared to the many other hotel breakfasts I've had since covid started. The cereal bins were empty except for plain corn flakes. The only hot option was coffee or tea.

Friends_and_family Family

4/10

Poor

30 Dec 2020

Lindsay

Dirty Room

Front desk staff at check in was pleasant and helpful. The hotel lobby looked nice. Our room was large, and looked nice when we walked in. However, it was not cleaned. The counters had not been wiped down (food from previous guests still on them), the shower had hair and soap scum on it, the carpet had trash and debris (obviously not swept). Thankfully, the sheets looked nice and clean. We just Clorox wiped everything down and wore socks. In the times of COVID, really not a high bar for cleanliness; disappointed.

Friends_and_family Family

10/10

Exceptional

14 Oct 2020

Zachary

Beautiful rooms!

Perfect!

Business

8/10

Excellent

14 Oct 2020

Becky

Bed was great. Prettty clean. No breakfast. Was told bagels and pre packaged things but we never saw it. Coffee only. I guess 9am was to late!would stay again

Business Family

10/10

Exceptional

24 Sep 2020

Missy

Great location, clean rooms, peaceful & staff is super friendly. Stayed her for work & it will be my go-to in the future.

Business Self

10/10

Exceptional

18 Sep 2020

Jaime

Great, clean location

Nice, comfortable rooms with lots of room. All areas were very clean.

Business

10/10

Exceptional

16 Sep 2020

Verified traveler

Convenient and Comfortable

Location is very convenient to medical facilities and some favorite eateries. Good value and quite comfortable accommodation. Staff all very friendly and helpful. Would definitely stay there again and recommend.

Partner

8/10

Excellent

09 Sep 2020

Kristie

There was some negatives but positives too

COViD is some of the issue but the cups weren’t stocked for a drink, breakfast in the cooler was limited stocked, staff is always in the back room instead of available at the front desk, towels at pool were not stocked (had to request) and bathroom floor had hair on it like as if not fully cleaned. Oddly enough even with that being said, it’s the first time I’ve stayed at this version of a Marriott and it was a nice living space and kitchen like a Homewood Suites would give you. Great price point and best of all I felt safe at the location.

Friends_and_family Family

10/10

Exceptional

08 Sep 2020

Jimmie

Room was perfect & functional

Partner

8/10

Excellent

05 Sep 2020

Katey

Good

This hotel is exactly what you think it is. It was clean and the room had an apartment feel. I felt safe and would stay there again. The gym is open 24 hours and has a place to film your water bottle which I really liked. The area had a walkable Starbucks which I love.

Business

6/10

Pleasant

25 Aug 2020

Kendall

I had questions a few times during our stay. The first time I waited almost 10 minutes for the only worker to get off the phone. The next day I waited over 10 minutes for someone to get off the phone to help me. We also checked into our room and the couch arm had mud and debris all over it. They moved us rooms and the next room was pretty clean. The breakfast was really lousy. They had a couple to go items in a tiny fridge (similar to the ones people have in their dorm room at college). There weren’t very many people staying in the hotel, so we mostly had the place to ourselves.

Friends_and_family Family

8/10

Excellent

07 Jul 2020

Traci

The property was clean and safe. My room was spacious and clean. I was disappointed by their lack of breakfast options during the Covid-19 pandemic. I have stayed in several different hotel chains this summer and most have figured out a way to provide some hot breakfast options and maintain a safe breakfast environment. I have always enjoyed Residence Inn breakfasts in the past and was very disappointed that they only offered cereal, yogurt, and bagels during this stay.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2020

Marissa

the best!

Staff exceptionally friendly and accommodating. Comfy and clean hotel. We’ll continue to come back!

Partner