Name: Hampton Inn Oklahoma City-Northwest
Address: 3022 Northwest Expressway, Oklahoma City, 73112, US

10/10

Exceptional

30 Jul 2026

David

Clean and friendly staff

4/10

Poor

28 Jul 2026

Carla

The room was clean with old fixtures and furniture. The hallway was HOT! The carpeting in the hallway was rippled. The elevators were not working.
Staff was VERY accommodating.
Breakfast was very good.
It was not the typical Hampton stay.

10/10

Exceptional

26 Jul 2026

Cynthia

Enjoyed the stay comfortable beds, good breakfast

4/10

Poor

20 Jul 2026

Colleen

I was given a disability room, bo hot water until advised, pool just sad door hard to open, room stated daily room refresh nope, bed comfortable

2/10

Poor

19 Jul 2026

Jasmine Haley

Elevators were out, halls smelled musky, and the room was humid and grimy

Family_with_children

10/10

Exceptional

19 Jul 2026

Tatum

Everything was good

8/10

Excellent

18 Jul 2026

Anne-Marie

The coffee maker had mold inside it.
You can tell the property is older. Lights out in several areas.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Diane

The bed was the most comfortable I have ever slept in in a hotel. The pillows were awesome and I had the best night sleep.

Self

2/10

Poor

14 Jul 2026

Daren

Elevator did not work hair dryer didn’t work

2/10

Poor

13 Jul 2026

Josh

I do not recommend this place. A $100 hotel with a $50 dollar experience. Not clean, paint peeling, musky smell, A/C problems, plumbing problems and the are has a homeless problem.

Family

2/10

Poor

13 Jul 2026

Ronald

Last at the counter was amazing but the elevators were broken and the room we booked was on the 5th floor. The pull out bed we had in our room wash broken they had to find us bedding for the couch bed because they had all of it stolen. Management should have informed us about these things before after the reservation was made so we had enough time to change hotels

Family_with_children

6/10

Pleasant

13 Jul 2026

Dena

I only stayed for one night and probably would not book there again. The hotel is very dated...needs a serious upgrade. The staff was attentive and friendly. My room was ok. Beds were comfortable. Elevators were not working at all. The pool/area was not very clean and it was hot...no air circulating. Breakfast was ok.

Family_with_children

6/10

Pleasant

10 Jul 2026

Leroy

It was close to my Doctors Appointment. Just an older Hotel: once they get the Elevators working would be OK.

2/10

Poor

06 Jul 2026

Vinay

The elevators were out of order. The breakfast was terrible.

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Nakita

Where do I stay? We had to change rooms 2-3 due to the sofa sleeper being broke. Every TV in the hotel was out of order and the elevators barely worked. Four flights of stairs had our knees buckling. The BEST thing about the hotel was the AMAZING STAFF!! From the overnight staff to the swing shift to day shift from the front desk to the maintenance!! They were the highlight of the show!! THANK YOU FOR ALL YOU DO STAFF!!!

Family_with_children

8/10

Excellent

29 Jun 2026

Sophie

Our stay here was fair to average. On the plus side was the breakfast and the gym. The negatives were the slight shabiness of the place (sketchy back carpark, trash around outside, broken door to swimming pool, charging ports in rooms not working). Also, when I booked, the website said there were rollaway beds available, but when asked for at the hotel, they said we could not have one because it was a fire hazard. There was also a notice on the hotel site that said the pool was not available but in fact it was.
The power went on and off a few times while we were there including a loud re-set beep at 630am on Sunday morning. There were a lot of roadworks going on in front of the building so it was quite difficult to navigate to the front of the building.
I don't think we would stay there again.

Family_with_children

10/10

Exceptional

28 Jun 2026

Equazha

The room was clean and well put together and the staff was very friendly

Family_with_children

6/10

Pleasant

21 Jun 2026

Christina

The young lady at the front desk was very nice and engaging. I had inquired about wanting to check in a little early and was told that yes rooms were available but there would be a $50 fee. I thought that was a bit unreasonable especially since you had rooms to fill. The property is in need of some upgrades. The elevator floor had some sagging issues that were covered by carpet, the ice machines on at least two floors were not in working order. I usually have no issues with staying in a Hampton but will not be returning to this one.

Partner

8/10

Excellent

18 Jun 2026

johnny

Need serious maintenance cracks floor title in the evelator, broken closet, crack shower tubes, and screws for the holder of body lotion coming out the wall to use to be a good hotel but is lacking maintenance really bad

Family_with_children

10/10

Exceptional

17 Jun 2026

John

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Partner

4/10

Poor

15 Jun 2026

Angelic

Ceiling in room was cracked and stained. Elevator had damaged floor and carpet taped down to cover it. Shampp and Conditioner dispensers in shower were empty.

Family

8/10

Excellent

13 Jun 2026

Michael

Front desk staff was amazing. She appeared to love her job and she was great with the customers. Breakfast was included. It was a full bar and stayed opened until 10:00 for us late risers. Parking was never a problem.

Family

4/10

Poor

12 Jun 2026

Joseph

The staff we had contact with was very friendly but the building is run down. We’ve always had great experiences with Hampton Inn, but not this one. We’re going to start staying somewhere else.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Frances O

The room was well outfitted with plenty of electrical outlets for our chargers and enough lighting fixtures. We enjoyed two mornings' excellent hot breakfasts with really good coffee. Everything was clean and stylish without stupid extravagance. We recommend this hotel highly.

Partner

10/10

Exceptional

05 Jun 2026

Jennifer

Nice location, but the property overall is older and in need of some updating. The room could have been cleaned better and it was lacking towels and a hair dryer.

Partner

8/10

Excellent

05 Jun 2026

David

The room was clean. They were short on washrags. Staff had to accommodate with extra hand towels.

Partner

10/10

Exceptional

02 Jun 2026

Tim

Convenient location.

Family

10/10

Exceptional

23 May 2026

Vilayphone

Everything.

2/10

Poor

19 May 2026

Jangsup

I booked a king bed to stay. When I checked in 30 minutes after I booked a room, staff at front desk said that only two queen beds room is available and she can cancel my reservation if I didn't want a two queen beds room. This happened around 10:30 pm. I didn't have other options except getting two queen beds room. Of course, the room I reserved is a bit mire pricey.

10/10

Exceptional

18 May 2026

Lynda

Great stay in OKC.

10/10

Exceptional

10 May 2026

Tammy

The room was very clean and the front desk person was very friendly.

Friends_and_family Friends

8/10

Excellent

09 May 2026

Christina

Staff was good. Had no issues. Bathrooms (tubs specifically) appeared to have mold around the soap holder. Other then that, everything was great!

Partner

6/10

Pleasant

05 May 2026

Peggy

The staff was friendly and helpful. The property itself needs an upgrade. Appeared very used, wallpaper peeling, drawers that wouldn’t close, etc. not the usual standard of a Hampton.

Partner

2/10

Poor

30 Apr 2026

Michelle

Management Staff were super rude and inattentive. House cleaning knocks on your door every 30 minutes till you check out in the morning. We were charged $16 for a bottle of iced tea. Wouldn’t be a terrible place to stay if staff was a little kinder, polite and respectful

Family_with_children

10/10

Exceptional

29 Apr 2026

Paulos

Good service clean room very good breakfast parking and staff
Thanks

8/10

Excellent

28 Apr 2026

Lety

My stay at this hotel had a few positives, but overall it fell short of expectations. The service was inconsistent—while some staff members were polite, others seemed inattentive and not very helpful, which made the experience feel less welcoming than it should have been.

Cleanliness was another area that could use improvement. The room and some common areas didn’t feel as well-maintained as I would have hoped, and it took away from the overall comfort of the stay. The amenities were also underwhelming, either lacking or not up to the standard typically expected.

That said, one highlight was definitely the breakfast. There was a good variety of options, and everything tasted fresh and well-prepared. It was easily the best part of the stay and something the hotel seems to do very well.

Self

8/10

Excellent

27 Apr 2026

Alan

Parking was easy. The room was clean. Our only complaint was the elevator broke down.

10/10

Exceptional

22 Apr 2026

Shelby

The staff at the front desk was so nice and welcoming! Our room was clean and nice. Unfortunately, the pool was closed for maintenance, but sometimes that cannot be helped. We would definitely stay here again!

Family_with_children

10/10

Exceptional

21 Apr 2026

Howie

I've stayed at this particular hotel several years when I travel to Oklahoma City and it's always been really nice and the staff is exceptional

Self

8/10

Excellent

19 Apr 2026

Shannon

The room was clean, staff was super friendly.

Family

2/10

Poor

18 Apr 2026

Erica

Asked for 2 queen beds, got a king and a sofa. The sofa wouldn’t pull out. When we finally got it out, the head of the bed was straight down. My daughter ended up sleeping on the floor on a mattress and couch cushions.

Family_with_children

6/10

Pleasant

16 Apr 2026

Pooja

It was too noisy

8/10

Excellent

09 Apr 2026

Ellis

This place is close to Everything.

Partner

4/10

Poor

07 Apr 2026

Roger

Pool was dirty as there were wrappers and other trash left behind for two days. Heater for the pool was broken. Elevator was also in need of repair.

4/10

Poor

01 Apr 2026

Erin

For a Hilton/Hampton hotel this was very underwhelming. Booked a king room with a pullout sofa and the bed in it was broken. I tried to move rooms and the front desk told me they were all booked up, which was funny because on the way in the girl at the desk said \"it should be nice and quiet up there you got the floor to yourselves.\" Then they would only give me 1 pillow for the couch. Wall had a patched hole not painted, some yellow substance running down the wall, the carpet was sticky in the room and coming up in the hallway. The tile in the elevator was busted and had a giant hole in it. The elevator was broken on checkout we had to walk all our stuff down the stairs. Overall very rundown, and disgusting. The girl at the desk was apathetic to any situation we had. To rub a little salt in the wound, the bathroom had no soap in the dispenser and I ended up leaving my shower gel by mistake.

Friends

4/10

Poor

24 Mar 2026

Shane

A dive!! Looks good on outside but dirty on the inside. Had to wear my shoes in my room it was like walking outside. Elevator did not work when checking out so only had to travel 1 floor to get to main floor. What a disaster!!!

Partner

10/10

Exceptional

23 Mar 2026

cece

Very convenient for all

Self

2/10

Poor

22 Mar 2026

Dane

The room was absolutely disgusting. Unfinished walls, stains on both chairs. No sealant on the walls of the shower, with no fan in the bathroom which assuredly is a breeding ground for mold. Still a towel hanging up the bathroom, which made me think it wasn’t properly cleaned. Toilet wouldn’t stop running either. The head board of the bed was all stained, I brought my own blanket and pillow because I refused to get into that bed. The hotel was overall run down. Broken floor tiles in the elevator, rickety luggage cart that almost fell apart. This hotel is the filthiest thing I’ve ever experienced.

Self

10/10

Exceptional

20 Mar 2026

cece

Lots of business close to hospital

Self

8/10

Excellent

16 Mar 2026

Michael

Stay was good. Only thing was the shower pressure was weak. I was able to temporarily fix it by tightening the valve. Also housekeeping never serviced the room. Staff was very nice

Partner

8/10

Excellent

14 Mar 2026

Anissa

We had a horrible night due to other guests. A full basketball team was screaming and running around. I was disappointed that I had to give the staff member a solution to the issue. I also had to move my stuff two floors up while the elevator was broken. Pool was also broken so we couldn’t enjoy that. Staff was great overall though.

Partner

4/10

Poor

14 Mar 2026

Jami

Upon arrival, we were advised that the elevator was broken and that we were have to take our family's 3 days worth of luggage up the stairs to room. Whenever we got to our room, I noticed that it was NOT the room that I had booked through hotels.com. I went back down to the desk and discussed this with the gentleman at the desk. He advised me that the room we originally booked, yesterday, was \"out of order\" and this was the best we could do. We decided we would make due and proceeded to situate the room for our needs. We quickly noticed that the pull out bed was broken. Whenever I called down to the desk to let them know, he said, \"I'm sorry. We can bring a twin size pull out bed.\" I told him that wouldn't do for the number of people we have with us. He said that was the best he could do. We've had to go out and purchase an air mattress to put in our room to have sufficient sleeping arrangements for the hotel I've booked for the next 3 nights. This is an absolute nightmare! The lack of concern from the staff is unexcusable.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Lyle Clint

The place was worn! It wasn't nasty - it just didn't seem to try very hard. The elevator didn't work and it's been out for months! I was told it was out in JANUARY! How do you, as a 4-5 story hotel, keep your elevator out of order?! My room had a broken, exposed piece of wood where they've tried to remove the curtains or something. My carpet was very worn. The stairwells - you HAD to use - were dirty. The breakfast was...ok. The whole place just screamed, \"We're not terrible, so we're ok with very mediocre.\"

Self

6/10

Pleasant

07 Mar 2026

Victoria

5th floor with no working elevators

8/10

Excellent

05 Mar 2026

Cheryl

The staff were exceptional! Greeted us with smiles and pleasant conversation. Texted once we got to our room to make sure everything was ok. Staff the next morning in the breakfast area were pleasant and food was hot and good variety. When we left, front desk staff bid us farewell with smiles.

Only suggestion about the hotel is that it could use some up grading. The carpet in our room was showing its age and felt a little grungy under our feet. Bed lamps didn’t match and one was pretty outdated.

Partner

2/10

Poor

01 Mar 2026

Haley

Check in is 3:00, when checking in at 3:30 the rooms weren’t ready so we waited for an hour. Rooms still weren’t ready. Elevator was broken and we were moved from the 2nd floor to the 3rd or we would have to wait another hour to get in the rooms. No discount offered. Very inconvenient when needing to stay on schedule.

Friends

4/10

Poor

19 Feb 2026

Emily

The beds and shower was clean and check-in was easy but that's about it. Part of the popcorn ceiling in the corner was falling down. The carpet felt dirty on your feet. There was trash in the corner of the bathroom. The toilet has a hard water streak down the back. I didn't dare look closer. There were only security lights in the pool so it was not well lit. Ther chairs in the pool room were stained questionably brown.

10/10

Exceptional

17 Feb 2026

MARVIN

The room was spotless and the hotel was quiet and the personnel were. great, especially the wonderful staff especially Shlalaunda (spelling?).

Self

2/10

Poor

09 Feb 2026

vanayshia

The room was much lower in quality than what was reflected in the price and the online photos. The actual condition of the room looked very different from the pictures, with paint chipping in multiple areas, and the bathroom door appeared to be damaged, as if it had been scratched or clawed by an animal.

Self

10/10

Exceptional

30 Jan 2026

Leonard

Excellent service

8/10

Excellent

21 Jan 2026

Vicki

The staff was very nice and welcoming. Roomwas clean and comfortable.

Partner

2/10

Poor

19 Jan 2026

Amber

Dirty, tv didn’t work, fan was caked in mold. Worst Hampton Inn by far.

Leisure Family

10/10

Exceptional

18 Jan 2026

Miguel

The place was 100% clean and the staff was very polite!!

Business_and_leisure Self

10/10

Exceptional

16 Jan 2026

James and Beverly

Very nice room. Connie was so kind and very helpful. Easy to adjust the room temperature. Clean and spacious room. Good protein at breakfast. TV worked well. HBO available for free.

Business Partner

4/10

Poor

12 Jan 2026

Karen Renee

The room was dirty, the door did not lock, the smoker dectors was covered with plastic bags.

Leisure Self

6/10

Pleasant

11 Jan 2026

El Ricko

Staff was friendly but the toilet kept running all night so really couldn't get no sleep

Business Partner

4/10

Poor

07 Jan 2026

Bary

This was our first experience with Hampton Inn. We came here because Hampton Inn was highly recommended by close friends. This was an exceptionally disappointing experience, and it is doubtful that we will try Hampton again. In general, this property is in disrepair and is in need of being refurbished. Both elevators were out of service, which made getting to the room with our luggage and belongings difficult. However, the desk staff provided assistance to get us into the room and out of the room at our departure.

Carpets are buckling in the hallways and the room. Furniture is in need of repair; door handles on the furniture, and attachment of the bedside table to the wall. There was no blackout curtain in the room, and this was reported in my initial survey about check-in. We had a service man come promptly the next day, but he did not seem to know the problems that I had identified in that survey. He was unable to do anything about the blackout curtain, and told us that we should’ve been informed by the desk staff that it was not in place when we checked in. Although the staff at the desk did not inform us, it would seem that this is an easy repair that should’ve been done to the room at some point prior to putting guests in it.

The bathroom was clean, the shower worked well, and the towels were new and of good quality. However, we ran out of the bath gel before we both got showers on our third morning.

Overall, this hotel fell far below our expectations for a Hilton

Partner

8/10

Excellent

07 Jan 2026

James

Perfect for a one night stay, staff was fantastic

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

patty

Jamel was absolutely delightful. Offered to carry our luggage up to our room as the elevators were not in order. Told us he was making cookies for all the guests... with love. Great personality !

Leisure Family

2/10

Poor

25 Dec 2025

Toisharvis

The staff some black lady in the morning had a terrible attitude. She need retraining on here communication skills.

2/10

Poor

13 Dec 2025

Jamesina

The room was not complete. No blankets, no soap,no towels.
No elevator they did not tell or contact me about there being KNOW elevator. Air did not work.

Business_and_leisure Family

4/10

Poor

13 Dec 2025

Sheila

Got a message stepping off airplane that their elevator was out but that I was on 2nd floor. So not far to walk. Was still 2 flights of stairs. Found out it had been out since September. Someone from. The hotel or hotel.com should have told us so we could cancel and rebook somewhere else before my deadline to cancel and not wait til I am on the way!!!Should have offered to give part of money already paid back for the trouble. We are both in our 70’s and my husband still recovering from Achilles surgery.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Renae

Clean room
Courteous staff

Friends_and_family Family

2/10

Poor

08 Dec 2025

John

Can you imagine booking a non-refundable reservation for an accessible room only to find out after you arrived that their elevator isn't working and hasn't worked for the last 2 months?? We had to leave and find a different place to stay.

Leisure Family

4/10

Poor

08 Dec 2025

shannon

Don't book this. Terrible pillows, awful mattress, and argumentative front desk lady Door to outside doesn't lock and drug zombies in parking lot. No ice bucket she gave me a water pitcher to use. Argued about broken lock on outside door without even checking. Super loud no sleep for 3days. Book elsewhere, trust me

Leisure Family

4/10

Poor

20 Nov 2025

Steven

Staff is always great. However, the elevator was out of service and the breakfast station had no milk.

Business

8/10

Excellent

20 Nov 2025

Kaden

Good air conditioning in room

10/10

Exceptional

14 Nov 2025

Jana R

It was good

8/10

Excellent

14 Nov 2025

Parthina

Both elevators were out and had apparently been out for a little while. They put our group on 2nd floor but it was still difficult for luggage. Also the extra security latch in my room was broken so I could not double latch my door. That needs to be fixed. There’s even a sign on the door that advises hotel guest to always use that feature for safety and security reasons.

Very clean facilities. Nice staff.

Business

8/10

Excellent

06 Nov 2025

Rebecca

This is an older, well kept hotel. Its age shows, but it’s very clean and the rooms are spacious compared to newer hotels. Breakfast was good and coffee was always available. Only drawback was the room fragrance which was overpowering. If it wasn’t the hotel’s doing, there was an occupant before me with STRONG cologne.

Leisure Self

4/10

Poor

06 Nov 2025

Matt

Facility is old and has had little to no maintenance. The entrance was nice. Once past the entrance then you see everything has been neglected. Elevators didn't work. Pool could've been much cleaner. Toilet in one of our rooms was refilling the tank from an internal leak continuously. Doors to areas away from entrance were hard to open. You had to force them. Not typical Hampton Inn quality.

Business

2/10

Poor

02 Nov 2025

Jordan

Property is not well kept, elevators didn’t work, rooms are extremely worn. Entire property seems to have not been maintained in a long time.

Leisure Family_with_children

6/10

Pleasant

28 Oct 2025

Robert

Room was clean and the air conditioner was already on the bathroom was clean

Business

4/10

Poor

24 Oct 2025

William

Is in desperate need of a renovation. Elevator broke down and we were on 4th floor.

6/10

Pleasant

23 Oct 2025

Gloria

The staff was nice, polite and friendly. With not elevator. It didn't matter because the people. Thank you.
Gloria ( Patty)

10/10

Exceptional

20 Oct 2025

Joyce

Everything was excellent!

Business_and_leisure Partner

6/10

Pleasant

20 Oct 2025

Timothy

Friendly service, good location but hotel needs building maintenance and the construction noise outside starts at 7am. I would wait to go back until the remodeling and construction is done. Late check-in due to room not ready until after 5pm. Elevators not working. Intense smell of bleach and obvious water damage and plumbing issues.

Partner

10/10

Exceptional

15 Oct 2025

Thomas

Jamal did an outstanding job checking us in. Eugene was very friendly and helpful to; he took the time to talk to us about nice local restaurants. We really appreciate the wonderfully kind, warm and friendly staff. The cookies and coffee were great too! Thanks!

Business Partner

8/10

Excellent

13 Oct 2025

Richard

Shower needed a little repair

Business Family

4/10

Poor

13 Oct 2025

Holly

The elevator was not working; i am a disabled petson and was told i would be on 1st floor. I was put in the 2nd floor with no help from the stuff. Stuff was not very friendly. The commode leaked water. The bathroom sink was slow to drain. No information booklet about attractions, places to eat, ect., in the room. Rooms where only cleaned every other day. Had to ask for coffee for our 2nd day there. I do not recommend this hotel.

Leisure Family

2/10

Poor

12 Oct 2025

eugene

This property was dirty from top to bottom. The front desk even asked me to send all the pictures i took and send them to the hotel email. I was told they have been having nothing but problems and nothing is being done about the issues. I will be reaching out to Hilton regarding this property and the sad state of repair it is in.

Leisure Family

6/10

Pleasant

12 Oct 2025

Sharon

Clean room, elevator not working, structural issues, carpet needs to be replaced!

Leisure Family

2/10

Poor

06 Oct 2025

Neville

Hotel needs to be updated. Ants in the room. Exposed cables/wires in the hallway. Staff were friendly. Parking was easy. I would give it a -1 star overall.

Self

6/10

Pleasant

04 Oct 2025

Gary

Breakfast (at 8:45 AM) was not great: no coffee, limited cereal selection, oatmeal was barely warm. Elevator stopped working in the morning before we left. There was someone's old sock on the floor in our room.

Leisure Family

10/10

Exceptional

29 Sep 2025

Susan

Parking is well lit. Employees were friendly and helpful.

Leisure Pet

10/10

Exceptional

25 Sep 2025

Brittany

Nice room. Jamel at the front desk was fabulous! Super sweet & cheery & made check in a breeze! Definitely would stay here again!

Business Self

6/10

Pleasant

24 Sep 2025

Robert

The room was mostly clean. The television screen was very dirty. The room refrigerator wasn't very cold and was not adjustable. We added a day to our stay through Hotels.com which was not updated to tge Hampton. We had to check in again for our last day. All of the hotel employees were friendly and very helpful.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

ROBERT

Our room, 214, had a broken toilet seat, & grab bar in shower was coming loose.
But, all in all room clean & quiet. Supplies in the bathroom were quite adequate. TV had a good variety of channels.
Staff was friendly thru out.
I normally have stayed at Hampton on business in years past & all went well.
Good value for the price.

Business Family

8/10

Excellent

18 Sep 2025

Kelly

The property was clean, the complimentary Breakfast was good with good selections and the staff were friendly and helpful.

Leisure Family

10/10

Exceptional

17 Sep 2025

KRISTEN A

All of it