Name: Baymont by Wyndham Oklahoma City/Quail Springs
Address: 13500 Plaza Terrace, Oklahoma City, 73120, US

2/10

Poor

02 Aug 2026

Danielle

The bedsheets and blanket was still damp it felt sticky and gross, my towels smelled like mildew and were also damp and gross, they have their hot and cold water markings in the incorrect spot I pretty much burnt my skin off my left foot, I paid $100 for a room with a king bed no pull out bed for my kid, and they still wanted a $50 deposit, I'd rather stay at motel 6 then to ever come back here. Breakfast wasn't the greatest either. The hot tub was small as well. DON'T STAY HERE!!!! Terrible experience.

4/10

Poor

01 Aug 2026

Kaye

Rooms were not clean. Would not stay here again.

10/10

Exceptional

30 Jul 2026

Joshua

Actually has a good working hot tub

8/10

Excellent

25 Jul 2026

Michael

Good place

4/10

Poor

25 Jul 2026

Ethan

Staff was not helpful when I had to complain at 12 at night about the excessive stomping above us. The shower leaked like crazy out of the side of the shower head soaking the extremely slippery tile floor in the bathroom, like to the point we're my kid slipped and bonked his head and I myself almost slipped too. The beds were meh, and the sheets smelled musty. And we came back to the room at night and it smelled like a sewer and we hadn't even used the room yet. Cool in a pinch I guess but I wouldn't stay again.

8/10

Excellent

24 Jul 2026

Marco

It was a good stay but the only issue was a water leak from the bathroom sink in room 313. The front desk staff was great. I forget the young lady at front desk name on my check out is a 10 out of 10 i had a cash deposit that had some issue's but she found my deposit. Overall my stay was 4.25/5. That's my stay in a nutshell 💯

2/10

Poor

19 Jul 2026

Maria

Room was dirty. House keeper only made the bed. Microwave Was dirty. Dust and hand marks all. The worst thing the room smelled like they had smoked a carton of cigarettes . Advice the front desk and nothing was done . Came home had to see a doctor.

Partner

4/10

Poor

14 Jul 2026

Virginis

There wasn't a thing I liked about it. First day we got there the receptionist could hardly speak English and it was very difficult to talk to her or ask anything. I had asked for a first floor and there wasn't any available. Had to go to the second floor and my Sister on the first. Breakfast was terrible. The toaster and waffle machine were not working. My Sister's room spelled of cigarette and the bathroom was filthy. Tried to communicate it to the receptionist, but she didn't understand. Finally the lady that does the washing heard my Sister and told her she would clean it. We have been going there every year about 2 to three times. New owners. Don't expect to go there again.
Ms Virginia Rodriguez

Family

4/10

Poor

28 Jun 2026

BUKOLA

I checked in late and there were trash in the room and bathroom of course from the previous guest and was pack of used condoms.
The restroom was old and made it looked dirty
Breakfast was horrible, same thing served for 3 days and was salty.
The smell of the whole place was not it!

Self

10/10

Exceptional

27 Jun 2026

Destini

My family of 3 had our AC go out, and we needed a nice affordable option. All our expectations were met. Great job

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Cathy

Hot tub could have been cleaner, and the breakfast bar even though we got down there at 8:30 it still could have been kept up for there were more people coming after we got there. But the rooms were clean, the staff was nice and the grounds were kept up.

Partner

8/10

Excellent

08 Jun 2026

johnathin

Staff was extremely polite and healthful despite not having any water fountains or water coolers available on the premises hence the four-star review everything else was okay.
It also sucked that they didn't have in-room hot tubs like they promoted online

Friends

10/10

Exceptional

25 May 2026

Sarah

Clean rooms

Family_with_children

10/10

Exceptional

18 May 2026

Bryan

The hotel was a good value, clean, safe, etc… the breakfast tasted bland.

Partner

10/10

Exceptional

15 May 2026

Jeffrey

Good all around experience

8/10

Excellent

26 Apr 2026

Lisa

Clean room, fridge, coffee

Self

6/10

Pleasant

12 Apr 2026

James

We had a backed up toielt and the overnight clerk could not find a plunger went down several times even around 11pm when they offered to move us but one of us was already asleep so we waited till morning and still noone knew where one was or had one sent to the room before our check out other than that the stay was perfect !

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Geri

The breakfast was so disappointing and I did say something to the clerk but nothing changed. Stayed two days the juice was watered down so, no flavor.The eggs powdered no flavor. No bacon or sausage. Saturday no gravy, just dry biscuits. Can't you do better?

Family

8/10

Excellent

31 Mar 2026

Dai

Room was clean only thing with the breakfast they put stuff and turn everything off before it ends so makes it hard to get food or a nice drink before leaving for the day

2/10

Poor

31 Mar 2026

Jacqueline

Bugs are here to stay you guys will not get sleep this place is dirty check everything out the tub the walls have buggers holes in walls I call to complain an the manager said it hard to find someone to clean up so sad you pay money for this place and a year ago my son left his sneakers and he never got them back he came back for them but they were never returned to him so be careful at this place. 0 Star

Family_with_children

10/10

Exceptional

30 Mar 2026

Fnu

Clean room

10/10

Exceptional

29 Mar 2026

Kevin

The staff was amazing had and issue and it was fixed right away the breakfast could be better

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Tiffiany

There is no business center. Just a desk/table with outlets for office equip use. But do not EVER leave any items with any type of value or that cool etc. I stayed in early Dec and accidentally left a high dollar Bluetooth karaoke speaker. I was given the run around every time I was able to get to the city to pickup my property. Well, this time I went at a time with needed documents that they couldn't tell me I needed anything. So the mgr just looked at me and said \"We don't keep personal items this long. You should've come to get it sooner.\" Yet, I had been there SEVERAL TIMES attempting to retrieve such item with a different reason or excuse as to why I couldn't. So I called the CEOs office since I'm actually a platinum member with Wyndham Properties and this is a By Wyndham Property. Got a VM to call again. Will be doing so tomorrow morning.

Partner

2/10

Poor

08 Mar 2026

Brandi

Was given room with NO AC and broken tv

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Tammy

Cleaning room clean facility nice motel

2/10

Poor

08 Mar 2026

Brandon

The room we originally got was not cleaned. After moving rooms, we had blood-stained sheets two nights in a row. General cleanliness was terrible. The local front desk attendant did not want to acknowledge that cleanliness was an issue and refused to give any level of refund. After calling the corporate office, the local lady gave 5% off our stay. We cancelled our last night stay and moved hotels. I highly recommend staying somewhere else in OKC.

Family_with_children

6/10

Pleasant

04 Mar 2026

Marvin

Older hotel that has been renovated. The floor has soft spots that make me nervous walking around on.

6/10

Pleasant

01 Mar 2026

duane

Lots of problems

Partner

4/10

Poor

28 Feb 2026

Shanna

This hotel was dirty in the lobby ,, the floors were sticky and wet, the so called breakfast was a joke, when we arrived for breakfast around 8:45, they're was hardly any food and when asked if any more was going to be served , the lady was rude at front desk, the room overall wasn't too bad and the bed was actually fairly comfortable but will not be staying here again,

Partner

2/10

Poor

19 Feb 2026

barrett

Roaches in the room

8/10

Excellent

17 Feb 2026

Luis

Room was okay, bathroom tub was tad dirty and need better drainage. Breakfast could be improve on by adding a meat protein. Quiet area, overall no issues just minor improvements.

Self

4/10

Poor

15 Feb 2026

Luis

The hotel itself wasn’t bad, but not great either. It’s good for a night stay while traveling, but not for a long stay. Our room was not as advertised, but it was clean for the most part; except for the black mold in the shower wall seams. The bed is on a king size spring frame and only 1 top mattress, so it was a hard bed for my wife to sleep on and he back that’s fused. Definitely not staying there again, which is upsetting because Wyndham usually has great hotels. Also the Breakfast Bar provided was poor at best, the best thing is the waffles you can make yourself.

Partner

2/10

Poor

16 Jan 2026

Morgan

Good stay

2/10

Poor

14 Jan 2026

Christopher

Room was neglected hallway and stairway had trash on the floor the whole time I was there. Staff was no where to be found when there was staff they were on there phone watching TikTok.

Leisure Partner

2/10

Poor

05 Jan 2026

Julie

Tub wouldn’t drain; cut on tv from box cutter; breakfast was always out of food and condiments…had to ask for replacement; front desk person was always gone; walls very thin…could hear all noise in hallways and in other rooms

Partner

2/10

Poor

05 Jan 2026

Kimberly

First. The room wasnt ready at checkin so they switched rooms, the new room the shower didnt work so had to move rooms again. Yes the staff was nice but didnt offer anything for the inconvenience. The pictures show that the room had a couch but didnt only a chair.

Leisure Partner

4/10

Poor

01 Jan 2026

Kalynn

Yes it had roaches

Business_and_leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Judith

The breakfast was cold no matter what time. Justin at front desk extremely friendly and helpful.

Leisure Partner

2/10

Poor

20 Dec 2025

Saray

Smell was unpleasant, the door hinge’s were messed up could not sleep thinking someone could break into the room.

Partner

6/10

Pleasant

20 Dec 2025

Robert

Overall a good stay. The rooms were clean. The breakfast buffet was fine with hot and cold options. The thing that keeps me from giving 4 stars is the rooms, and especially the bathrooms need a refresh. But for the price and location this stay with my family was entirely acceptable.

Friends_and_family Family

4/10

Poor

17 Dec 2025

Chrisandra

N/a

10/10

Exceptional

16 Dec 2025

Erick

Good room and nice hottub

8/10

Excellent

14 Dec 2025

Erika

The stay was good.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Nekita

I love the evening overnight front desk.

8/10

Excellent

12 Dec 2025

Susan

Was very nice

Partner

10/10

Exceptional

08 Dec 2025

nathaniel

It's worth the 15 minutes drive away from downtown to have this safety, my car is definitely safer at this location. The hot tub is great to relax. I found my new go-to hotel while in OKC.

Business Self

10/10

Exceptional

13 Nov 2025

Rachel

Everything was wonderful. Will be staying again in January.

Self

8/10

Excellent

12 Nov 2025

Colleen

Clean room, night staff was lovely. Losing a star only because day staff wasn't very friend and seemed inconvenienced heating up some food (in the microwave) for the breakfast area that was pretty empty at 7am. She watched the kids try to get a few drops of syrup as well and didn't bother filling it up for them.

Leisure Family

8/10

Excellent

10 Nov 2025

Marvin

Everything in this he hotel was good. The area seems safe and I don’t worry about my vehicle to much.

Business

10/10

Exceptional

08 Nov 2025

Lauren

I always underestimate the Baymont but the room always has a full length mirror, plenty of room, the lights all work and most of all, love the staff at this Baymont. Well, I love the overnight clerk and the evening gentleman, the daytime lady, maybe the manager is kinda rude but the housekeepers and everyone else are lovely

10/10

Exceptional

06 Nov 2025

Tabitha

Everything was amazing

8/10

Excellent

26 Oct 2025

Thomas

THE HOW TUB WAS AMAZING THE SWIMMING POOL THE WATER WAS TOO COLD. OUR ROOM WAS WAS CLEAN AND OUR BED WAS COMFORTABLE

Partner

8/10

Excellent

22 Oct 2025

Marvin

For the money it’s a great stay.

Business

6/10

Pleasant

20 Oct 2025

Samantha

We usually stay here and though the breakfast isn't great, it's nice to have the hot tub and the rooms are usually pretty clean. This last time we went, the AC didn't work in our first room so we were moved to another room that had roaches... I understand if I find like 1 but it was bad enough that multiple roaches would scatter when I turned the light on in the bathroom in the middle of the night. I've never seen roaches that bad there before but I think we were also right above the pool area this time so maybe that's why? Either way, it is enough for me to be concerned they might hitch a ride on my toiletries and I don't think that's very excusable.

Business_and_leisure Partner

2/10

Poor

18 Oct 2025

Charlie

Dog smell & no sheets

The room smelled like the dog that stayed there before me. There was kibble on the floor and dog hair in the room. Cockroach in the bathroom. I asked them to clean the room of the kibble and dog hair. I returned for the second night and there were no sheets on my bed, nor was the dog stuff cleaned. I had to ask for another room, which they were nice about giving to me.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Samantha

Rooms were fairly clean! Sheets did have minor spots that I spotted but nothing too concerning. The one thing that really bothered me was how noisy the air conditioning system was in the room. It definitely made me wake up frequently from the noise. Other than that the room was cozy and bed pretty comfy. My partner fell asleep very quickly saying how comfortable he was. We unfortunately didn’t make it to breakfast but there were a few breakfast and coffee shops nearby.

Leisure Partner

8/10

Excellent

11 Oct 2025

Erica

An OK stay for the price.

The hotel is pretty dated. The towels were stained and ripped. We looked specifically for an indoor pool, but it was cold and only 3.5ft deep. The bathroom door had a giant hole. The shower was very slow to drain. There were lots of food options around. It worked well for an overnight as we drove through.

Friends_and_family Family

2/10

Poor

07 Oct 2025

jaime

I checked out a week early and they refused to give me my money back!

Business

2/10

Poor

21 Sep 2025

crystal

The moment we walked in our room was filthy! Dust everywhere, from mirrors to the tissue paper holder. Sticky spots on the table were never cleaned as well as brochure book in room. It wreaked of smoke! Breakfast was limited and our room wasnt cleaned between days. They picked up our towels, didnt replace them, and took my grandsons shorts. When I asked about compensation for the stolen ahirts from our room i was told nothing could be done. I could have stayed somewhere better for less. STAY AWAY the most disgusting place i have ever stayed and we travel frequently!

Leisure Family_with_children

10/10

Exceptional

20 Sep 2025

Paige

had a nice quiet stay! rooms were clean, breakfast was okay.

Leisure Self

10/10

Exceptional

19 Sep 2025

Rasheem

I love it

6/10

Pleasant

17 Sep 2025

Amy

OK Place in OKC

This hotel is located in a nice part of OKC. The room was spacious but not the cleanest.The bed was comfortable. The breakfast was okay.

Friends_and_family Family

8/10

Excellent

16 Sep 2025

GROVER

Only thing that was bad the swimming pool was extremely cold... Hot tub is great

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

Sherral

The only thing I didn't like was the food quality it was horrible.

Leisure Family

2/10

Poor

11 Sep 2025

Joseph

Walked into my room and cockroaches on the bed and in the room. Angie and Justin from front desk are refusing to refund me. We were in the room for 1 minute and walked right out and booked another hotel (La Quinta Wyndham) where facilities were much better. I have reported this incident to the health department and awaiting an on site inspection and word on next steps to get my money back for this. Terrible customer service/relations from Angie

Business_and_leisure Family

8/10

Excellent

28 Aug 2025

Tina

Very nice and helpful thank u and will return. Was here to have test ran at the hospital

Friends_and_family Friends

8/10

Excellent

25 Aug 2025

Gloria

Friendly fast check in. Room was clean, bed was confortable. The hot tub and pool hit the spot after 2 days of driving. Noise level got a bit out of hand at one point, but felt safe as a single female traveling.

Self

4/10

Poor

07 Aug 2025

Verified traveler

Needs to be deep cleaned professionally

Staff is friendly. The hotel is quiet, but it needs a deep cleaning, the floors are dirty, crumbs around the trash can in my room, bathroom has mildew & the place has roaches.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Samantha

The staff was respectful. The rooms were clean and there stores and restaurants closed by

Leisure Family

10/10

Exceptional

02 Aug 2025

Steve

Good place for the price

Business_and_leisure Self

8/10

Excellent

28 Jul 2025

Charles

Staff was professional and courteous in the room was clean.

Leisure Self

4/10

Poor

25 Jul 2025

Tim

Was dirty and not kept up

2/10

Poor

23 Jul 2025

Cari

Didnt even stay bc room had bugs

10/10

Exceptional

22 Jul 2025

Virginia

It was good

Leisure Family

6/10

Pleasant

20 Jul 2025

Logan

The building needs a lot of TLC my room had quit a bit of damage

10/10

Exceptional

15 Jul 2025

Delfino

Everything was good

Business Family

10/10

Exceptional

10 Jul 2025

Erick

Great place to stay. Everything is clean and works.

Business_and_leisure Partner

10/10

Exceptional

02 Jul 2025

Nicole

Loved my accomodations.

8/10

Excellent

22 Jun 2025

Lynx

We've stayed here before and it's the best hotel within our budget. The only thing that's lacking is the breakfast service... We went down at 8:30am and the gravy was already gone. When I asked about getting more made, the hotel employee just looked up from her phone and said there's no more being made and went back to looking at her phone. Last time we stayed, when I asked for more biscuits and eggs to be made, the employee had no problem making more.

This place was much cleaner this time than last time but it would be so nice to be able to actually enjoy the complimentary breakfast rather than spend extra money to feed our whole family.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Mary

It was a good place to stay, the only thing was there was a stain on bed sheet they gave use new ones and we changed them. They was very nice

Leisure Family

10/10

Exceptional

22 Jun 2025

Ronald g

Solo guy visiting it was good...clean bed..tv works..quiet enough..

Self

6/10

Pleasant

17 Jun 2025

clayton

poor breakfast no shower chair fixed shower head.

Business_and_leisure Family

10/10

Exceptional

16 Jun 2025

Derek

Great affordable clean spot! Can’t beat an ihop in the same parking lot!

Leisure Self

2/10

Poor

15 Jun 2025

Lisa

No go

Not the best stay and breakfast was a joke don't stay there if you can keep from it. I will not stay there again. It's not family friendly. Went down for breakfast and someone who works there was flirting with the desk staff.

Friends_and_family Family

2/10

Poor

14 Jun 2025

Scarlett

The staff are very unprofessional there is mold in the shower tub dead roaches on the light shades young women running up and down the hall talking extremely loud when we are trying to sleep

Business Family_with_children

8/10

Excellent

13 Jun 2025

Scott

No

2/10

Poor

07 Jun 2025

Yulanda

Hotel Hell

False advertisement!!! The rooms were very musty! Queen beds were actually full size. No carpet. Condensation on windows from the air. Air conditioner kept flipping to heat. Wanted to check out early but was told I would still be charged. Was not offered any kind of solution. Was told what I could not do several times. The Breakfast was horrible. Yogurt was room temperature. Coffee and orange juice tasteless. People were making out in the hot tub! Shower leaked even with curtain closed. Standing water on floors. Electrical sockets were not safe at all!! Refrigerator not clean!! Horrible service!! Horrible experience!!

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

James

We only stayed a couple of nights but from check in to checking out everything a quite simple. The front desk was very accommodating

Partner

4/10

Poor

03 Jun 2025

Nichole

I liked that the staff was kind. I did not like that someone who had a key card to my room attempted to enter it while I was inside and ran away. I did not like that the facility had a very dirt hot tub and moss growing in the pool and also found things in the room that needed attended to. I mentioned this and pointed it out to the check out clerk. I have had to cancel my card due to attempted misuse of my card with their hotel after my stay there. I used my card with the Expedia external site and attempted to use it at the hotel.

Business Self

10/10

Exceptional

02 Jun 2025

Peggy

Lady at front desk on check out very friendly!

6/10

Pleasant

01 Jun 2025

Nichole

The hot tub and pool areas are not as clean as I would hope. I chose not to use the hot tub. The property has a very strong cleaning chemical smell of fabulousa, indicating they are not diluting it properly when using it. Most all of the properties I have visited in OKC area have had the same issues over the years. They had issues running my card for the deposit so I used cash. Their technology may not be up to par?

Business Self

6/10

Pleasant

01 Jun 2025

Roxann

Spend money for better stay.

Overall the room was clean we had a small leak in bathroom and a roach was found in our bathroom. Smelled musty after we left for dinner.

Partner

6/10

Pleasant

01 Jun 2025

David

Bathroom was dirty. This hotel could use some TLC, but it’s in a great area.

Leisure Partner

10/10

Exceptional

30 May 2025

Vernon

It was great

10/10

Exceptional

29 May 2025

Mary

very nice and love the area

Business Family

8/10

Excellent

20 May 2025

Lori

Very convenient

2/10

Poor

19 May 2025

Sara

The room was disgusting

Filthy location, absolutely disgusting room. Unmade beds, towels all over the floor, a home depot bucket that I have no idea what had in it. Do not book here.

Friends_and_family Family

6/10

Pleasant

17 May 2025

Amber

Vacation getaway

Bathroom wasn’t very clean. The floor in the room was dirty.

Friends_and_family Friends

2/10

Poor

13 May 2025

Regeina

UNSAFE Absolutely nothing SAFE to report about this place second floor, holes in floor covered up by modern vinyl first floor water leaks bathroom ceilings not fixed very obvious walls bathroom water between sheet rocks not fixed this hotel is nothing like it is advertised on line through Expedia not getting any help from Expedia I was stuck there for 2 days I had surgery Monday morning the 12th of May could not go anywhere else could not get a refund from the owner or the management of the hotel itself when I arrived they then hit me up with a $50 deposit that I knew nothing about which they got I check out 7:00 (tried to) girl working counter had no authority to refund me my $50 deposit she told me I had to wait for the owner when will she be here at 8:30 I said not happening I have an 8:00 surgery appointment I have to be there I'm not waiting she called the owner on the phone then owner tells me she can send me a receipt by email I said no I want my paper receipt and I wanted it when I check out as in right now she says it takes 7 to 10 days to get my $50 refund back I video the room as I stayed there I made sure I documented everything you can email me if you want room numbers of the second floor and the first floor be glad to give it to you they're not listed in this review because I don't want them to go and fix everything and then make me look like a liar this hotel is unsafe it should not be in business

Business

2/10

Poor

12 May 2025

Steve

At checkin, was told about 50 dollar charge to cover any damages, surprise. Walked in the room to find a stem for crack pipe on the floor, a filthy dirty and stained pillow on the bed, bug droppings on lamp base, made the mistake of raising chair cushion, filthy and dirty. Showed man at front desk, responded with sorry for any inconvenience. Previous damages to furniture documented with photos. Eggs and do it yourself waffles were the free breakfast. Very disappointing experience.

Business_and_leisure Pet