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Best Western Smoky Mountain Inn

Waynesville - NC · United States

130 Shiloh TrlView location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.2/109.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Smoky Mountain Inn

Discover the Best Western Smoky Mountain Inn in Waynesville, North Carolina, offering breathtaking views of the Great Smoky Mountains. Enjoy a tranquil atmosphere, friendly service, and convenient access to local attractions.

Located near the Great Smoky Mountain National Park, this hotel offers 58 well-appointed guest rooms, each featuring cable television with HBO® and high-speed internet access. Start your day with a complimentary continental breakfast and a refreshing dip in the outdoor pool. Business services are also available.

Explore the shops and restaurants of downtown Waynesville, just two miles away, or venture further to experience the natural beauty of the Blue Ridge Parkway and the Great Smoky Mountains National Park, less than 40 miles from the hotel.

Waynesville is an outdoor enthusiast's paradise, offering hiking, golfing, horseback riding, skiing, and white-water rafting. Discover local gems, ride the Great Smoky Mountain Railroad, or tour the historic Biltmore House. Enjoy year-round events such as the Church Street Arts & Crafts Fair, Folkmoot USA, and the Apple Harvest Festival.

Read more about this hotelShow less

The friendly staff at the Best Western Smoky Mountain Inn is ready to welcome you. Book your stay today! Contact the hotel directly for information about restrictions that may apply.

Located in Waynesville, Best Western Smoky Mountain Inn is within a 5-minute drive of Folkmoot Friendship Center and Hazelwood Soap Company. This hotel is 18.8 mi (30.3 km) from Great Smoky Mountains National Park and 14.7 mi (23.6 km) from Cataloochee Ski Area.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Spoken Language

    English

Nearby attractions

Folkmoot Friendship Center 2.9 km / 1.8 mi
Hazelwood Soap Company 3 km / 1.9 mi
Shelton House 4.7 km / 2.9 mi
Museum of North Carolina Handicrafts 4.7 km / 2.9 mi
LoneBackpacker Gallery of World Photography 4.8 km / 3 mi
Barber Orchard Fruitstand 5.4 km / 3.4 mi
Waynesville Dog Park 6 km / 3.7 mi
Pisgah National Forest 7.4 km / 4.6 mi
Waynesville Recreation Center 7.4 km / 4.6 mi
Blue Ridge Parkway Balsam Entrance 7.4 km / 4.6 mi
Lake Junaluska Conference and Retreat Center 9 km / 5.6 mi
Lake Junaluska Golf Course 9.2 km / 5.7 mi
Haywood Regional Medical Center 11.3 km / 7 mi
Pigeon River 13 km / 8.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Babysitting serviceExtra charge
Show 19 more facilities & services
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Luggage room
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Conference room
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater poolExtra charge
  • CasinoExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²ROO.2D-NM
    Room TWO DOUBLE BEDS NON SMOKINGPhoto unavailable11 photos

    Best Western Smoky Mountain Inn

    Room TWO DOUBLE BEDS NON SMOKING

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-NM

    Room amenities

    • Wi-fi
    • Internet access
    • Wake-up service
    • Alarm clock
    • Direct dial telephone
    • Cable TV
    • Radio
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKINGQUA.2D-NM

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 30 m²STU.KG-NM
    STUDIO KING BED NON SMOKINGPhoto unavailable8 photos

    Best Western Smoky Mountain Inn

    STUDIO KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Room amenities

    • Direct dial telephone
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN-1

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 20 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Best Western Smoky Mountain Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 20 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable5 photos

    Best Western Smoky Mountain Inn

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEW • 20 m²QUA.VN
    QUADRUPLE MOUNTAIN VIEWPhoto unavailable6 photos

    Best Western Smoky Mountain Inn

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable5 photos

    Best Western Smoky Mountain Inn

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN-1

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable15 photos

    Best Western Smoky Mountain Inn

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Direct dial telephone
    • Cable TV
    • Internet access
    • Safe
    • Ironing set
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Hairdryer
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 20 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable1 photo

    Best Western Smoky Mountain Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEW • 20 m²DBL.VN
    DOUBLE MOUNTAIN VIEWPhoto unavailable4 photos

    Best Western Smoky Mountain Inn

    DOUBLE MOUNTAIN VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Smoky Mountain Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Smoky Mountain Inn

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Cynthia
It was a nice place but out of the way.
10/10
Exceptional
13 Jul 2026
Sidney
Great stay beautiful scenery
Family
10/10
Exceptional
13 Jul 2026
Sally
The room was excellent.
Friends
10/10
Exceptional
12 Jul 2026
Amy
This hotel is a bit old, but the room was clean and comfortable, the breakfast offered a nice variety in a small space, and the staff was always cheerful and helpful.
Friends
10/10
Exceptional
09 Jul 2026
James
Room was super clean and great front desk staff.
Family_with_children
8/10
Excellent
09 Jul 2026
Laura
A very clean room,we appreciate that a lot!
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Stephanie
Great location, very clean and comfortable! Friendly and welcoming staff, from the front desk to housekeeping. Even on a holiday weekend it was family friendly and quiet. Coffee at the free continental breakfast was surprisingly decent! However for the caffeine snobs, would recommend a quick drive to historic Hazelwood for Beach Mountain Diner and the coffee roasters cafe across the street.
Partner
4/10
Poor
01 Jul 2026
Joann
The room was very clean. The front desk staff person, however, was extremely rude. The checkin was right at 4:00, even though they were not full and rooms were available sooner. When I asked about waiting on the property until the room was ready, the front desk staff person told me I couldn't do that because I wasn't a registered guest. Then she added, \"and you can go into the pool area.\" I wasn't going to the pool anyway.
Partner
10/10
Exceptional
29 Jun 2026
Andrea
I've stayed at this Best Western a couple times a year since 2011 and it still is one of the best places in Waynesville to stay. Its always clean and the staff is 100% awesome, actually some of the same staff is still there working since I started going in 2011. Beds are extremely comfortable and clean! I always feel safe and comfortable.
Partner
8/10
Excellent
26 Jun 2026
Melinda
We've stayed here several times and it's always clean and the staff is friendly. Breakfast was adequate and my son was glad there was a fitness room. Will probably stay here again.
Family
4/10
Poor
21 Jun 2026
Maarten
In light of price poor amenities (breakfast) and outdated rooms (bathroom). Staff was friendly and room was clean.
Family
4/10
Poor
18 Jun 2026
Michael
Not friendly, not clean, toilet wouldn't flush
Self
2/10
Poor
17 Jun 2026
Scott
How to switch room three times because of cleanliness and things not working like vanity lights, or the shower, not draining the staff seem to be inconvenienced. By the fact my experience was so terrible was was told “I hope this is the last one because this is your last option”. With not recommend.
Partner
10/10
Exceptional
06 Jun 2026
CARLOS
Very nice hotel
Family_with_children
8/10
Excellent
02 Jun 2026
jeremiah
Had a nice stay. Friendly and knowledgeable staff. Not much to chose from on the breakfast choices.
6/10
Pleasant
01 Jun 2026
David
We had to kill a spider in our room, there was not TV listing guide in the room, the pool which should have been open, was not open, they were short staff so only one person working the front desk who worked to 11pm and back in the next morning at 7am and you could tell by the service, she was very tired, the air conditioner unit was not keeping the correct temperature, the signage was not easiley seen- if it wasn't for our GPS, we would have totally missed it. The pillows could have been firmer so we could sit up in bed to watch TV. We ended up moving to the couch which was very uncomfortable and very dated.

It wasn't the worst experience but the Hampton would have been a better option.
Partner
10/10
Exceptional
31 May 2026
Stephen
I always stay there will visiting everyone is very nice. The location is convenient to everything and very quiet.
Self
6/10
Pleasant
20 May 2026
Pauline
Great location, really dated hotel. I think a new one is being built. I would skip the breakfast.
Family
10/10
Exceptional
18 May 2026
Lonnie
Nice rooms clean very nice staff easy parking breakfast was good
Partner
10/10
Exceptional
18 May 2026
steve
Staff friendly and rooms in good shape for age of motel
Self
4/10
Poor
18 May 2026
Eric
This place used a great photographer to take deceiving photos. The outside and the lobby look absolutely nothing like the photos. It’s a small dirty motel looking place in person with a torn up driveway and very little parking

The staff was not friendly at all.

The lobby smells like an old building with water damage.


The parking lot has metal construction containers on it but there don’t appear to be any improvements happening.

This place needs help.
10/10
Exceptional
17 May 2026
Jessica
Staff was great
10/10
Exceptional
11 May 2026
Hunter
Safe parking lot, nice room and staff. No complaints
Partner
10/10
Exceptional
11 May 2026
Elizabeth
It's good for a short stay. Breadfast needs some improvement but bed was comfortable.
Partner
10/10
Exceptional
09 May 2026
Amy
Clean room, friendly check in staff. I didn’t partake in the continental breakfast or any other amenities.

Something I wish people were mindful of is closing the door softer. Lots of people left early this morning opening and closing doors multiple times, each time letting it slam shut. Regardless if you’re staying at this hotel or another try to be mindful of the door!!
Self
10/10
Exceptional
03 May 2026
Connie
Parking was right next to my room. There is construction going on next to the hotel; however it had no impact on my stay. Very quiet. This was for a conference at Lake Junaluska. Reasonable rate, considering what it would have cost to stay at the lake. Took about 10-15 minutes to get to the lake each day.
Self
8/10
Excellent
26 Apr 2026
Robert
Clean room and outside. Staff helpful. Parking very good
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Evelyn
Clean room very nice helpful staff would stay again
Partner
8/10
Excellent
19 Apr 2026
Kenton
I good place to lay your head. Not much impressive about the property except the view of the mountains and it was clean.
Nothing special about the breakfast, but enough to have something to eat before heading out.
For people traveling through, it’s quiet and clean and worth the stay. For those wanting something special for a couple days on vacation, I would look elsewhere.
Family_with_children
10/10
Exceptional
17 Apr 2026
Cindy
Everything was really good. No issues. Our cleaning lady was extremely kind
Partner
10/10
Exceptional
11 Apr 2026
Mary
Great
Partner
6/10
Pleasant
08 Apr 2026
Verified traveler
Newer property, clean, good location. Unfortunately most guests are construction crew for highway repairs working late shifts. Woken up at 4:15 each morning by large trucks backing into spots with safety horns beeping. Woken up again at 6am by day shift cranking large trucks and letting them warm up for 15 minutes. Talked to front desk asking if they could ask crew to not back into spaces and they said NO.
Partner
8/10
Excellent
07 Apr 2026
Denise
Breakfast was very basic. Please add more to the menu.
Family_with_children
10/10
Exceptional
03 Apr 2026
John
Nice stay.
10/10
Exceptional
01 Apr 2026
James
Clean comfortable room.
8/10
Excellent
30 Mar 2026
Sandra
For the value, it was great! Updated, clean, larger dorm fridge, and gift bag. Staff was very nice. My only critique would be the breakfast selection had cereal, toast, oat meal and waffles. No eggs or other choices. But really a nice place.
Partner
8/10
Excellent
28 Mar 2026
Jill
This was a quick overnight stay for us but the staff was friendly, the room was clean and quiet and the coffee was good. All we needed for a quick turn around.
Family
8/10
Excellent
21 Mar 2026
Jaye
Clean room, mediocre breakfast. Good sound insulation - we didn't hear any traffic noise from the 4-lane highway nearby.
Partner
8/10
Excellent
16 Mar 2026
Charles
Hotel was very clean and well-maintained. Rooms were organized properly.
Partner
2/10
Poor
11 Mar 2026
Rai
There are lots of workers staying at the hotel. They were super loud until 2-3am playing music from their trucks in the parking lot which is right up against the hotel rooms and drinking out on the walkways. There are shipping containers stacked in the parking lot. The night clerk was contacted to ask for assistance with the noise level and said “there is nothing I can do about it.” We were supposed to stay 4 nights but left after one night after getting very little sleep. The hotel did agree to refund the remainder of our stay. But it caused an inconvenience and a waste of one of our vacation days having to check out and then check into another hotel.
10/10
Exceptional
09 Mar 2026
John
It was a quick overnight stay, however, all the staff was polite and helpfiull. I would definitely stay there again when coming thru
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Chrys
great place!
10/10
Exceptional
15 Feb 2026
Ron
The room was clean and continental breakfast was good. It was just myself and great for my weekend getaway. The wall was a little thin and some next door noise could be heard but luckily my neighbor wasn’t bad. Excellent value for the money
Self
6/10
Pleasant
14 Feb 2026
Steven
It served a purpose. Friendly staff.
4/10
Poor
13 Feb 2026
Travis
Hotel under renovation. Contractors hanging out outside their rooms offering folks food. Made some in our party very uncomfortable
Business_and_leisure
10/10
Exceptional
11 Feb 2026
Diana
Clean, spacious room, so quiet.
10/10
Exceptional
20 Jan 2026
Kirk A.
Room was great.
10/10
Exceptional
12 Jan 2026
Andrea
Staff is always kind and helpful and the rooms are super clean and they have comfy beds.
Leisure Partner
10/10
Exceptional
10 Jan 2026
Brandy
Clean room it’s so nice, staff was on but great place to stay
Business Self
10/10
Exceptional
05 Jan 2026
Stephen
Yes
8/10
Excellent
03 Jan 2026
Melanie
Very clean
Family
2/10
Poor
20 Dec 2025
Roxanne
Walls were so thin we could hear everything from the people next door. They were loud rude people and the hotel staff did not remove them. But even when they werent screaming you could still hear them talk and their toilett flush. Also the property wouldnt assist us with a refund, not that they had to but they could have for one of the nights in one of the 3 rooms we rented but they wouldnt budge on this and we were there for a funeral. Also this place is the farthest away from major areas such as maggie valley, cherokee or waynesville downtown. Days inn and econo lodge in better location.
Family
10/10
Exceptional
11 Dec 2025
Douglas
Yrs great clean experience staff was very helpful!!
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
Lionel
Amazing
8/10
Excellent
01 Dec 2025
Patty
Staff was very nice
Leisure Partner
8/10
Excellent
01 Dec 2025
Melissa
The room was clean - as it is each time we stay here. However, this time I noticed the towels are looking old and the white has turned to a gray (not as clean) look
8/10
Excellent
30 Nov 2025
Lisa
Clean, comfortable room.
Friends_and_family Family
4/10
Poor
30 Nov 2025
Molly
The room was dirty and the drain in the shower did not drain. The bed was uncomfortable and the towels and sheets were thin. There was an empty paper bag and a note from the hotel that said to enjoy the complimentary popcorn, water, and cookies - but there wasn’t anything in the bag. When we asked the staff at the desk about it, she told us she didn’t know anything about it and then proceeded to turn around and walk away from us. You could also hear the traffic outside from our room. Would not recommend staying here.
Leisure Partner
8/10
Excellent
30 Nov 2025
Kevin
Decent and good location.
Self
10/10
Exceptional
28 Nov 2025
Bruce L
Room was spotless. Parking was great. It was cold outside but room was nice and warm.
10/10
Exceptional
23 Nov 2025
Jean Forrest
Love the rooms and great breakfast!
Leisure Family
10/10
Exceptional
22 Nov 2025
Steven
Clean room, nice staff, relaxing space
Business_and_leisure Self
10/10
Exceptional
20 Nov 2025
Deborah
The room was clean and comfortable. The staff was average, not really friendly but I got checked in and out with little to no problems. Not as welcoming as they should be to incoming guests. Especially in NC where most people are very friendly.
8/10
Excellent
16 Nov 2025
Michael
Average hotel
Leisure Family
10/10
Exceptional
16 Nov 2025
Thomas
Wonderful location, clean, spacious rooms, pleasant, courteous staff, reasonable rates, plenty of parking, decent breakfast. All in all, worked perfectly for our needs.
10/10
Exceptional
15 Nov 2025
Brett
Clean, great location, friendly staff. Will stay again!
Leisure Friends
10/10
Exceptional
15 Nov 2025
Francis
We had a very pleasant stay. The staff were very friendly, the room was clean and the bed was very comfortable. The continental breakfast each morning was enjoyable. Thank you!
Leisure Partner
10/10
Exceptional
13 Nov 2025
Reynald
This is my go to hotel when in the area, clean comfortable quiet plenty of parking
Business Self
10/10
Exceptional
09 Nov 2025
Jeremy
Super friendly staff and comfortable bed
Friends_and_family Family
6/10
Pleasant
07 Nov 2025
Ralph
For a place to crash this place is fine… Clean, convenient, adequate in every way. But it is old, dated, very very basic and well outside the main part of Waynesville. So nothing particular to draw you here unless you just want a cheap night's crash.
Business_and_leisure Self
10/10
Exceptional
28 Oct 2025
stan
Good people working at this establishment.
10/10
Exceptional
25 Oct 2025
Glen
The room was clean and fresh, the staff was very friendly and helpful. The location was beautiful with amazing views.
Leisure Family
10/10
Exceptional
24 Oct 2025
James
Very clean and staff very friendly
10/10
Exceptional
24 Oct 2025
Steve
Very nice people and very clean room. Thank you.
Friends_and_family Friends
10/10
Exceptional
22 Oct 2025
Blake
Great location, very nice room. Beautiful view!
8/10
Excellent
21 Oct 2025
DENNIS
Check in was easy. Room was clean. Bathroom was clean. Breakfast was satisfactory, although i would have liked a hot breakfast. They just had waffles, no eggs and bacon. Breakfast staff was excellent and very helpful with information. Overall, we enjoyed our visit and would stay again.
Leisure Family
8/10
Excellent
20 Oct 2025
Robert
Great location and near everything.
Partner
10/10
Exceptional
20 Oct 2025
Danny Ray
Wonderful experience. Very comfortable bed. Extra clean room and bath. All amenities, both inside and out, in top condition. Staff friendly and professional. A hidden gem!
Leisure Partner
8/10
Excellent
20 Oct 2025
Wendell
Okay.
10/10
Exceptional
17 Oct 2025
Micah
Clean rooms. Friendly staff. Well kept.
Leisure Family_with_children
8/10
Excellent
15 Oct 2025
Jay
Apparently the 2nd floor ice machine has been out of order for several years
Leisure Friends
8/10
Excellent
14 Oct 2025
patrick

Clean room

Clean room, thin toilet paper, discolored towels
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Sandy
Room was clean and updated, but towels and washclothes were dingy and needed to be replaced.
Also, there were huge shipping containers in the parking lot at our rooms that made it difficult to park due to lack of maneuvering room.
Friends_and_family Family
8/10
Excellent
10 Oct 2025
ashley
Very nice view of the mountains
Leisure Self
10/10
Exceptional
04 Oct 2025
John
Good location off the Blue Ridge Parkway. Basic breakfast included. No recycling available.
Partner
10/10
Exceptional
03 Oct 2025
Ashok
The room was clean and comfortable.The parking was easy and the continental breakfast was good.
Leisure Family
8/10
Excellent
01 Oct 2025
Rick
The lady that checked me in was rude and unfriendly. Perhaps it was my fault for being so happy to enjoy my 42nd wedding anniversary at your hotel. Her bad attitude helped me to understand that because she has a job it does not mean she has to be excited about the people that are happy in her presence.
Leisure Partner
10/10
Exceptional
27 Sep 2025
Robert
Staff / convenient
10/10
Exceptional
25 Sep 2025
Tammy
Very affordable. The room was clean, a great view, quiet and the staff very friendly. I would recommend staying here!
Leisure Family
10/10
Exceptional
22 Sep 2025
Holly
Room was clean and hotel is somewhat convenient to WCU.
Leisure Partner
8/10
Excellent
22 Sep 2025
Antonio
Great shower, an older property that could definitely use a makeover however it was clean, was in the right location and for the price, it was well worth it...
Business
2/10
Poor
19 Sep 2025
Victoria

Don’t do it

When I arrived at 3:00 my room wasn’t ready and was told wouldn’t be for another hour. The place was a mess, run down, old. It actually looked like the motel from a horror film. Everyone was walking around smoking even though it said it was smoke free.
In short I couldn’t stay there one hour let alone all night.
Business
10/10
Exceptional
18 Sep 2025
Lori
Staff was accommodating. Clean, beautiful landscaping
Nice views.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Andrew

Great value for your money.

Beautiful location, quiet, well-kept, and super-friendly staff. My son and I stayed here on an overnight trip to visit WCU as a potential college destination. It was a football weekend so we booked here instead of in Silva where we usually stay when we visited with his sister due to the steep rate hikes. We were not disappointed.
Friends_and_family Family
8/10
Excellent
16 Aug 2025
Dustin
Staff was great but property was very noisy and access (drive) was not good. Mud everywhere. Room was very clean and price was fair.
Leisure Self
8/10
Excellent
16 Aug 2025
Harvey

Nice Mountain Lodging

Hotel is in a great location, and room was generally clean. There were some insects in the room that appeared. Overall a comfortable stay.
Partner
10/10
Exceptional
06 Aug 2025
John
very clean, convenient, easy to check in and good geographical location
Leisure Partner
8/10
Excellent
01 Aug 2025
Anastasia
great views, good big room, excellent stuff. Did not like breakfast options - no omelet, sausages, just simple carbs like cereal and bagels.
8/10
Excellent
29 Jul 2025
Mil

Clean and comfortable

Very clean and comfortable. Quiet.
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Ronald

Good place to stay

Very clean and friendly people. The pool was nice too. Would definitely recommend.
Partner

Location & surroundings

Best Western Smoky Mountain Inn
130 Shiloh Trl, Waynesville, United States

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Best Western Smoky Mountain Inn

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