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Clarion Pointe Sylva Near Cherokee Area

Waynesville - NC · United States

2807 Highway 74 EastView location

8.4/10Excellent794 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.2/108.2
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  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Clarion Pointe Sylva Near Cherokee Area

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Clarion Pointe Sylva near Cherokee Area hotel in Sylva, NC near the Harris Regional Hospital.

We are located near Ghost Town in the Sky, Great Smoky Mountains National Park, Western Carolina University, Great Smoky Mountains Railroad and Jarret House. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, three meeting rooms and free coffee.

Rooms include TVs and hair dryers in addition to standard room amenities. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

Located in Sylva, Clarion Pointe Sylva near Cherokee Area is in the mountains, within a 10-minute drive of Tuckasegee River and Blue Ridge Parkway Balsam Entrance. This hotel is 8.5 mi (13.7 km) from Western Carolina University and 13.6 mi (21.8 km) from Sequoyah National Golf Club.

Make yourself at home in one of the 71 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Nantahala National Forest 0.1 km / 0.1 mi
Harris Regional Hospital 2 km / 1.2 mi
Country Side Bowling Lanes 5.2 km / 3.2 mi
Poteet Memorial Park 5.5 km / 3.4 mi
Jackson County Historic Courthouse 5.8 km / 3.6 mi
Southwestern Community College 8 km / 5 mi
Tuckasegee River 8.7 km / 5.4 mi
Jackson County Green Energy Park 10.7 km / 6.6 mi
Blue Ridge Parkway Balsam Entrance 13 km / 8.1 mi
Liston B. Ramsey Regional Activity Center 13.4 km / 8.4 mi
Western Carolina University 13.7 km / 8.5 mi
Barber Orchard Fruitstand 15.7 km / 9.7 mi
The American Museum of the House Cat 16.9 km / 10.5 mi
Sequoyah National Golf Club 21.8 km / 13.6 mi
Folkmoot Friendship Center 22 km / 13.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 69
  • hotel
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Gym
  • Newspapers
Show 8 more facilities & services
  • Luggage room
  • Banquet hall
  • Meeting room
  • Breakfast
  • Picnic
  • Horse riding
  • GolfExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 26 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Wheelchair-accessible
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Hairdryer
    • Wheelchair-accessible
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE KING BED NON SMOKING

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Hairdryer
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable15 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarion Pointe Sylva Near Cherokee Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Clarion Pointe Sylva Near Cherokee Area

8.4
Excellent
794 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
Jason
We have stayed here several times in the last three years. The staff are always very friendly and helpful. The rooms are clean, but this past time, there was food left in the fridge and drink rings on the countertops. Nothing to freak out about, but just not as good as it has been in the past. Also, if you are not a pet person, I don't recommend staying on the first floor. That is where they usually put their guests with animals and the rooms smell like pets. The free breakfast is modest, but good. Overall, our stays have been very nice.
6/10
Pleasant
29 Jul 2026
Barbara
When we walked into the hotel it smelled so fresh. Everything was in order..neat and clean. We brought our dog so they put us in a dog room. As soon as we opened the door it wreaked of dog odor so bad. It still smelled awful the next morning. The toilet didn’t look like it was flushed in a week. Breakfast was very good. All in all it is a fantastic hotel but the dog rooms stink so bad. We paid $30 extra because of the dog but from the smell they aren’t disinfecting the rooms enough. A little bleach water will go a long way.
10/10
Exceptional
28 Jul 2026
Kenneth
Good time and great staff and room
4/10
Poor
27 Jul 2026
Jennifer
The breakfast was not so good.the eggs taste like water,the link sausage was awful tasting.the waffle was the only thing hot worth eating.we pay out money to stay at hotels.so when u tell us we get a free breakfast why can't u have food worth eating.also the rooms were clean,but the bed spreads had blood stains and other stains on them.other than that the staff was very nice.
2/10
Poor
27 Jul 2026
Jaime
The bed was terrible! There was a hole worn on one side and my husband and I both had back aches from staying only two nights.
The front desk guy (Ramone) on Sunday stayed on his phone the entire time the young lady was working on breakfast, restocking, and check outs.
Breakfast was not up to par at all. The cereal was old, eggs cold, and the 24 hour coffee was hot water and decaf only.
2/10
Poor
19 Jul 2026
Jonathan
Dirty, stinks
10/10
Exceptional
14 Jul 2026
Brenda
Modern rooms. Great place to stay with family.
Family_with_children
6/10
Pleasant
13 Jul 2026
Salem
Staff.was friendly and helpful. Room, especially bathroom, was not clean.
Friends_and_family Friends
10/10
Exceptional
12 Jul 2026
Stuart
Very nice folks. I was playing in a 2day golf tournament that took forever to conclude. I asked what it would cost to get a 5pm checkout as my wife and puppy were traveling with me .

They said it would be no charge. I’m lifetime Platinum at Marriott and they would never let me check out at 5pm with no charge!
Pet
6/10
Pleasant
09 Jul 2026
Steven
I liked the fact that this was a pet friendly hotel. However, the grounds where you were able to walk your pet had not been mowed recently.

We only saw one roach in our room.
Pet
10/10
Exceptional
06 Jul 2026
Kevin
Everything was Great!!
Family
6/10
Pleasant
06 Jul 2026
Tammy
The bathroom floor in our room stayed soaked with water. The shower curtain was not long enough to keep water from going out onto the floor. So you stepped out into a pool of water after every shower. Had to use all the towels to soak up some of the water. Constant water on the bathroom floor and my mom almost fell in tge bathroom due to wet slippery bathroom floor.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Ashley
It was a nice place to stay. Loved the pool. Room was clean and comfortable.
Friends_and_family Family
8/10
Excellent
04 Jul 2026
Robin
The room was clean and the queen beds were comfortable. Unfortunately, the air conditioner was old, musty smelling and struggled to keep our room at a comfortable temp. Front desk staff was very friendly and quick to respond to an issue. Thank you!
Partner
4/10
Poor
04 Jul 2026
Nicole
When we arrived our room smelled like cat urine. Requested a different room. The other room smelled better but still had the faint smell of mildew and cat urine. Bed was clean. Old fingernail clippings and dirt were found near the bed.
Partner
6/10
Pleasant
03 Jul 2026
Keith
It was adequate.
Friends
10/10
Exceptional
02 Jul 2026
Dawn
The staff was fantastic!! Curtis and Kate were phenomenal with their hospitality and the ability to manage up the staff and the hotel. They were friendly and helpful. I feel like they went out of their way with not only me but with the people checking in when I was near the desk. Both of them deserve to be recognized for their hard work and dedication.
Self
10/10
Exceptional
01 Jul 2026
Roberto
Second time staying at this location and overall and a great experience. Staff was friendly room was clean and beds were comfortable.
10/10
Exceptional
01 Jul 2026
Kevin
The room was very clean, nice and comfortable. Staff was friendly, polite and courteous. Breakfast was good but could use some more choices.
Partner
8/10
Excellent
27 Jun 2026
Sabrina
Everything was clean except windows in room had kids handprints all on them, and swimming pool had a lot of bugs in it but bugs are bad in mountains and noticed they cleaned it next morning, staff was friendly and breakfast was good.
Family_with_children
10/10
Exceptional
25 Jun 2026
Marty
They were very helpful and polite.
Friends
6/10
Pleasant
22 Jun 2026
Jonathon
Carpets were dirty, with visible trash in the hallways. Breakfast was subpar. Very little choices. Desk clerk was very helpful when I left my purse behind after check-out.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Carlos
Super clean very friendly people very great hospitality. The breakfast was great. We came up for my son to try out for the Western Carolina University football team. And will be back next year as well. We’re definitely staying here.
Friends
10/10
Exceptional
18 Jun 2026
Crystal
Staff were great and very helpful, the rooms were spacious and comfortable. Overall a great place to stay.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
John
Fantastic front desk staff & breakfast team was engaging along with being helpful. Excellent value and a property I will stay at in the future.
Pet
2/10
Poor
14 Jun 2026
Cindy
Seems to be a newer hotel. Great pictures online. Cheap looking, rinky-dink in person. TV sports blasting on level 10 when you first walk in at night.
Never going back
Partner
10/10
Exceptional
12 Jun 2026
Devon
The night manager on duty was very nice and courteous on our stay. She was middle aged, looked like she worked a double shift. She refreshed the coffee and was super helpful we stayed the 6/7.
10/10
Exceptional
11 Jun 2026
David
They let you keep your dog
Partner
6/10
Pleasant
10 Jun 2026
Allyson
The hallways and elevator floors were filthy. It appeared the carpeting hadn’t been vacuumed or the floor of the elevator swept in AGES. The sheet on one of the beds in the room was grossly stained. The room looked clean enough but after seeing the hallway, elevator, and sheets, I did wipe the bathroom down myself.
6/10
Pleasant
01 Jun 2026
Alfred
Our bed was terrible
Friends
8/10
Excellent
31 May 2026
Marly
It was not bad
Partner
10/10
Exceptional
28 May 2026
Wyatt
It was satisfactory.
Self
10/10
Exceptional
24 May 2026
Corin
This was our second stay this year. Each time our stay was enjoyable and the staff was great
Partner
10/10
Exceptional
21 May 2026
Travis
The bed was like sleeping on a marshmallow. Perfect after being in the mountains all day.
Self
2/10
Poor
17 May 2026
Antonino
Breakfast was trouble 😐
Friends
10/10
Exceptional
17 May 2026
Aubrey
Room was ok, some dirty spots but not too bad. Beds were clean and comfortable.
Pet
6/10
Pleasant
17 May 2026
Laura
The room wasn’t clean and the refrigerator was awful. All the times I stayed , the room always has been clean.
Friends_and_family Family
6/10
Pleasant
17 May 2026
Laura
The room wasn’t clean this time on our stay. Very disappointed on that, but every other stay was excellent. First time I stayed in the first floor, not sure if that makes a difference
Friends_and_family Family
10/10
Exceptional
12 May 2026
Amy
Excellent Breakfast, Clean room, Great staff,
8/10
Excellent
09 May 2026
Lakita
Breakfast fresh. Staff available and kind
4/10
Poor
04 May 2026
Camille
PROS: Desk staff was courteous/ friendly; Convenient location to Sylva; Quiet; Plenty of outlets in room

CONS: Dirty bathroom floor (had a lot of hair from previous occupants - uncertain if pet or human); Holes in linens on bed; Bed mattress was in terrible condition (far too soft, due to long-term use - on one side there was a permanent indentation, which made sleep difficult and uncomfortable)

NO INFO: Breakfast, because we did not eat

Overall I would not go again. The bathroom floor clearly had not been swept well or at all, which made us wonder how much had actually been cleaned. The mattress, though, was the absolute worst we have ever slept on. We are still stiff and sore after two nights of sleeping on it. There is no excuse for a mattress that is so worn down it has giant, deep indentations where someone is sleeping. Unacceptable.
Partner
8/10
Excellent
27 Apr 2026
Kenneth
Room was clean staff was friendly and helpful, breakfast was good , the only complaint was that the hallways needed to be vacuumed!
Partner
10/10
Exceptional
26 Apr 2026
Jackie
The room was clean, the beds were comfortable and the bedding was clean. Did not have the breakfast. Considering the prices of the hotels in the area, this one ranks far and above for the price.
Partner
10/10
Exceptional
25 Apr 2026
Ashley
Went up to the mountains for a quick weekend trip and haven’t stayed here before. Bed was comfortable and room was very clean. Def would stay here again!
Partner
8/10
Excellent
25 Apr 2026
Craig
Wi-Fi was nonexistent on the fourth floor. Desk clerk seemed surprised although I could get it at the desk it went out when I got to my room. Can’t believe that the management didn’t know that that was an issue.
No shampoo in the shower (two conditioners). We had shampoo but told housekeeping.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Katherine
Clean room Breakfast good staff very friendly
Family_with_children
8/10
Excellent
18 Apr 2026
Dwayne
Room was very clean and up to date. Property is well maintained and quiet. Staff were efficient and very helpful.
Partner
10/10
Exceptional
14 Apr 2026
Demetrius
Great place to stay!
Partner
10/10
Exceptional
13 Apr 2026
Carolyn
The room was very comfortable and clean. could have used a printer guide with tv stations, but we didn't ask. tv was good. staff very helpful.
Family
10/10
Exceptional
13 Apr 2026
Catherine
Clean room and friendly staff. We just spent the night so just there to sleep. We did not eat breakfast or use any of the amenities.
10/10
Exceptional
12 Apr 2026
Mike
Staff was friendly with a great check in experience. Comfortable bed good price and location
Self
10/10
Exceptional
07 Apr 2026
Tracy
Was very quit and nice stuff clean
Self
8/10
Excellent
06 Apr 2026
Steven
Breakfast area was small, crowed, and items needed to be restocked by the time we got downstairs. Chose to go somewhere else for breakfast.
Family_with_children
8/10
Excellent
01 Apr 2026
Amy
The facility was great. Clean and comforting. Felt safe there. The staff could use some training. No eye contact when entering lobby. No excitement about their job. No customer service skills. All in all it was a good stay.
Partner
6/10
Pleasant
31 Mar 2026
Barry
Need to serve biscuits and gravy more often.
Family_with_children
10/10
Exceptional
30 Mar 2026
Amy
Great location for touring WCU. Clean and comfortable.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Cindi
Our stay satisfied what we needed. I will be sure to ask that we are not across from a dog next time. Unfortunately, its owners left it alone for several hours in the evening and the poor thing cried for nearly 3 hours straight. It was difficult to get rest but the front desk kindly called the owners to make them aware and the poor pup was settled when they returned.
Family
8/10
Excellent
28 Mar 2026
Teri
The breakfast bar was out of a lot of things by 7 am. For a full hotel, there was one waffle maker and we waited for nearly 20 minutes for gravy. No cups out for juice or silverware. The room itself was clean, beds were comfortable and had nice linens. In a quiet area, easily accessible to WCU.
Family
10/10
Exceptional
24 Mar 2026
Mckenzie
The hotel was very clean and an affordable price. I will definitely book again.
Self
8/10
Excellent
23 Mar 2026
Cynthia
Yes
Partner
8/10
Excellent
23 Mar 2026
Michael
Overall stay was good. Bed was good and room was clean. However the towels in the bathroom had stains and looked dirty. And there was no body wash just shampoo and conditioner in the shower.
Partner
8/10
Excellent
21 Mar 2026
Michael
Good price, location, roomy rooms and clean
Self
10/10
Exceptional
20 Mar 2026
claudine
Clean room and great staff
Partner
6/10
Pleasant
20 Mar 2026
Bobby
Refrigerator made loud banging noises and staff was disinterested and on phones while assisting me
10/10
Exceptional
08 Mar 2026
Kacie
Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there.
Friends_and_family Family
6/10
Pleasant
06 Mar 2026
Janet
had to find someone when we checked in and when we checked out. no one at desk
Friends_and_family Family
2/10
Poor
03 Mar 2026
Bob
We requested 1 room for 2 days not 2 rooms for 1 day. Charged us for both rooms and would not give us our money back. Did not give us a key for both rooms or even tell us a room number for the second room but they confirmed we had both rooms on receipt. I would never recommend this place to anyone.
Partner
10/10
Exceptional
02 Mar 2026
Russell
the hotel and staff were great. room was clean and roomy
Friends_and_family Family
2/10
Poor
27 Feb 2026
Emma
Wasn’t allowed to check in because I wasn’t 21 and was never notified until I arrived at the hotel.
8/10
Excellent
23 Feb 2026
John
Helpful and friendly staff… clean and comfortable!
10/10
Exceptional
16 Feb 2026
Mark
Love the staff. Very clean room. Comfy bed.
8/10
Excellent
13 Feb 2026
Anne-Liisa
Dogs could stay there!!!
Partner
10/10
Exceptional
10 Feb 2026
JAMES
Clean room, easy check-in, courteous staff, comfortable bed, ok breakfast. Good value.
Business
10/10
Exceptional
19 Jan 2026
Amy
Great staff, rooms awesome!! Great breakfast
Business
10/10
Exceptional
18 Jan 2026
willie
Nice place
Leisure Friends
10/10
Exceptional
17 Jan 2026
Corin
.
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Zachary
Enjoy the stay. Only issue was the eco- friendly toilet did not have enough pressure to flush correctly
Self
10/10
Exceptional
05 Jan 2026
Renilson Cruz
My experience was very good.
The receptionist provided excellent service. Super professional.
The hotel facilities are very good.
The room was very clean and comfortable.
I recommend it to everyone.
Friends_and_family Family
8/10
Excellent
05 Jan 2026
Ryan
Very quiet. Nice staff
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Michelle
Great staff, very clean and great sleeping mattress. This is a pet friendly motel although and this is not against the hotel at all but people who bring pets need to make sure they are aware that there fur baby is whining at 5am to be let out. Thank you Clarion for the hospitality
Leisure Self
8/10
Excellent
28 Dec 2025
Georgina
Nice clean hotel. Rooms spacious and beds are comfortable. Can improve on the breakfast. Sausage and eggs were cold and limited items. Small area with food made it hard to get items with people crowding.
Leisure Family_with_children
6/10
Pleasant
28 Dec 2025
Karizma
The room was nice only thing that bothered me was the stink bugs! It was so many.. other than that nice place.
Business Self
10/10
Exceptional
21 Dec 2025
Donnamarie
Clean rooms, great staf and breakfast was good also.
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
John
Everything was as it tshould be I was happy with all staff encounters
Self
4/10
Poor
14 Dec 2025
Cheryl
This place has gone downhill. Breakfast was awful, they ran out of food. The room was dirty. Floors hadn’t been swept, stink bugs, dried food (I hope it was food) on the tv guide, nasty stuff on the wall/door jamb in bathroom. Just no where as good as previous stays.
Friends_and_family Family
6/10
Pleasant
14 Dec 2025
Diana
Easy to access from highway.
Super friendly and helpful staff throughout stay.
Beverages (coffee, water, juice) available at night.

Breakfast was subpar at best.
Room was filled with hair on the sofa, in the bedding, tub, all over the bathroom floor, and on the table beside the bed.
Floor debris was visible to the naked eye, not telling when the floor was last vacuumed.
Leisure Family
10/10
Exceptional
07 Dec 2025
Jessie
Accidentally left my projector remote.😒
8/10
Excellent
30 Nov 2025
Brad
Clean room and comfortable bed but the breakfast was only adequate.
Partner
8/10
Excellent
30 Nov 2025
Kenneth
Convenient for us and close to our daughter's place!!
Leisure Partner
8/10
Excellent
19 Nov 2025
Herbert
Friendly Staff. Room was clean. Location worked good for me. Felt safe.
Leisure Pet
10/10
Exceptional
16 Nov 2025
Nathan
Room was clean and nice
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Patty
we checked in on 11/8/25 the gentleman at the desk was the honest to goodness the nicest person i have ever met in my entire life . the room was clean and neat i couldn’t find one thing to complain about but what impressed me most was his friendliness i wished i could remember his name my son says it was junior im not sure but he was wonderful
Business
6/10
Pleasant
09 Nov 2025
Erin
The room was very warm upon entering. The mini fridge leaked water all over the floor and cabinet. Stains on the sheets. Bathroom floor was not swept. Both bottles in the shower were conditioner instead of shampoo/conditioner. There was blobs of conditioner left in the shower. Walls were dirty.
Leisure Friends
4/10
Poor
01 Nov 2025
Megan
There was no soap in our room, and the shower was not very clean.
Leisure Family_with_children
4/10
Poor
01 Nov 2025
Ginger
Our room was a disappointment. The mattress had a huge dip on one side. There was no bath soap, no bar on which to hang your bath towel, and no hairdryer. The couch had cushions that didn’t match and were ripped in a couple places, and the sheers in the windows had numerous holes. Breakfast was minimal. Only apples for fruit, no eggs or bacon, and the waffle machine was broken. We definitely would not have stayed a second night.
Leisure Pet
8/10
Excellent
01 Nov 2025
David
Clean and relatively quiet!
Partner
8/10
Excellent
29 Oct 2025
Christopher B
Staff was very good. They were courteous and accommodating of some service needs we encountered.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Grant
First time staying here and won't be the last. Entire staff was extremely kind and helpful. Check in/check out process was easy. Our room was clean, spacious and very comfortable. Probably the most comfortable bed I've slept on in a hotel.
Leisure Friends
8/10
Excellent
23 Oct 2025
Stephan
Clean room
Partner
10/10
Exceptional
20 Oct 2025
Johann
Staff was very friendly, helpful, and responsive. Everything was clean and fairly modern. Even the guests were pretty nice. No one was loud at night (that I could hear anyway). Only negatives: the one bed mattress sunk down a lot. I had 2 beds, just used the other one. Also, there was only an cloth shower curtain that didn’t block water and water was on the bathroom floor after my first use Next time just pointed the shower head towards the shower wall.
Leisure Self

Location & surroundings

Clarion Pointe Sylva Near Cherokee Area
2807 Highway 74 East, Sylva, United States

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Clarion Pointe Sylva Near Cherokee Area

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