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Comfort Inn Sylva - Cullowhee

Waynesville - NC · United States

1235 E. Main StreetView location

8.8/10Excellent1,003 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.4/108.4
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  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Sylva - Cullowhee

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day is a great night at the Comfort Inn Sylva - Cullowhee hotel in Sylva, NC.

Your own great stay might start with a successful event in our 1960-square-foot ballroom, in our 8-person boardroom or through the hard work you put in at our business center.

As our valued guest, you also can enjoy such amenities as free WiFi, free hot breakfast, a fitness center, pool and laundry facilities.

Your great stay culminates with a relaxing stay in one of our guestrooms, each of which features a refrigerator, microwave, 32-inch TV, coffee maker, desk, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Inn Sylva - Cullowhee, you'll be centrally located in Sylva, within a 10-minute drive of Western Carolina University and Nantahala National Forest. This hotel is 17.2 mi (27.7 km) from Harrahs Cherokee Casino and 22 mi (35.4 km) from Great Smoky Mountains National Park.

Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to October.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Nantahala National Forest 0.1 km / 0.1 mi
Southwestern Community College 2 km / 1.3 mi
Tuckasegee River 3.3 km / 2 mi
Poteet Memorial Park 3.6 km / 2.2 mi
Jackson County Historic Courthouse 3.9 km / 2.5 mi
Harris Regional Hospital 4.3 km / 2.6 mi
Country Side Bowling Lanes 4.3 km / 2.7 mi
Western Carolina University 5.9 km / 3.7 mi
Jackson County Green Energy Park 7.1 km / 4.4 mi
Liston B. Ramsey Regional Activity Center 7.8 km / 4.9 mi
The American Museum of the House Cat 12.5 km / 7.8 mi
Judaculla Rock 17.5 km / 10.9 mi
Blue Ridge Parkway Balsam Entrance 18.9 km / 11.7 mi
Barber Orchard Fruitstand 21.5 km / 13.4 mi
Gold City Gem Mine 21.5 km / 13.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Room serviceExtra charge
  • Laundry service
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Terrace
  • Gym
Show 17 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • CasinoExtra charge
  • NightclubExtra charge
  • Breakfast
  • Non-smoking establishment
  • CanoeingExtra charge
  • Fitness
  • Horse riding
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 11 m²QUA.H6-7
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-7

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable9 photos

    Comfort Inn Sylva - Cullowhee

    DOUBLE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable10 photos

    Comfort Inn Sylva - Cullowhee

    DOUBLE KING BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer
    • TV
    • Bathroom: 1
    • Cable TV
    • Desk
    • Housekeeping
    • Wi-fi

    Facilities with extra charge

    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 6 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    Comfort Inn Sylva - Cullowhee

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Tea and coffee making facilities
    • Fridge
    • Hairdryer
    • Wi-fi
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Comfort Inn Sylva - Cullowhee

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Comfort Inn Sylva - Cullowhee

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Microwave
    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Sylva - Cullowhee

8.8
Excellent
1,003 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Michael
Staff were very friendly. WiFi is terrible. I could only text or talk. Was unable to access the web to check on weather and schedule events.
6/10
Pleasant
22 Jul 2026
Michael
Staff was great! Bathroom could have been cleaner.
10/10
Exceptional
14 Jul 2026
Robyn
Great stay for a quick college visit!!
10/10
Exceptional
14 Jul 2026
Robyn
The staff is so friendly and helped us with an unforeseen travel issue. Thank you!
Family
10/10
Exceptional
14 Jul 2026
Joni
The front desk was amazing! The hotel was clean and we enjoyed our stay. Will be back!
10/10
Exceptional
13 Jul 2026
Heather
I slept straight through the night, for the first night in a while. The bed was SO perfectly comfy. The room was very clean.

We weren’t able to utilize the breakfast because it ended at 9:30- we wished it had been available til 10. We were out super late, so we woke up later than we normally do.

The staff was excellent- helpful and attentive.

You won’t have a freezer in your mini fridge- just something to note.

We’d absolutely stay here again.

Thank you for a great experience!
Pet
10/10
Exceptional
11 Jul 2026
paul
Friendly staff
Self
4/10
Poor
09 Jul 2026
Amy
Apparently, it is common practice to let five grown men drink outside for six hours right in front of the hotel taking upparking spaces they aren’t even using with cars and littering the entire area with empty bottles. The front desk said they were too scared to say anything, didn’t call the cops and said because they have hotel rooms there they do this every night. So a terrifying unhelpful dangerous place to stay.
10/10
Exceptional
09 Jul 2026
STEVEN
J
4/10
Poor
04 Jul 2026
Elaine
Only hotel available in sylva and was ok
Friends
8/10
Excellent
03 Jul 2026
Elaine
All good
Friends
10/10
Exceptional
29 Jun 2026
Kacie
Clean room and good breakfast. We would definitely stay again.
Friends_and_family Family
8/10
Excellent
29 Jun 2026
Jon
Great location proximity to WCU and very clean.
Family
8/10
Excellent
28 Jun 2026
Rachel
The location of this hotel is great if you are needing to be closer to WCU. It's across the street from WalMart and a few other food options as well. The hotel is a very nice, newer looking property. Check is was easy, and the front desk clerk was very friendly and even came up to our room at 10 pm to switch out a cable box that was not working. Rooms were clean and the bed was very comfortable. Breakfast was a little lacking, not many options, but it is free. I would definitely stay here again.
Friends_and_family Friends
8/10
Excellent
13 Jun 2026
James
Breakfast menu was meh. The staff was very nice and friendly. Air conditioning was great my room was nice and cool.
Friends_and_family Family
6/10
Pleasant
30 May 2026
Dayle
Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift.
Room is very clean.
Only draw back are
Phone doesn’t hook up or line up in room 321.
Shower tub floor is very slippery.
Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.
Family
6/10
Pleasant
14 May 2026
Gwendolyn
Breakfast food did not appear freshly cooked, minimal selections, mostly carbs and minimal protein. Problem with the tub draining while showering with water as high as ankle deep during the showers. Notified staff who stated we need to go through Expedia to get any compensation.
Family
10/10
Exceptional
14 May 2026
Bronson
Very nice stay.
10/10
Exceptional
14 May 2026
James
Nice stay. No issues. Nice staff.
Self
6/10
Pleasant
12 May 2026
Kelly
In desperate need of updates. Mattresses are like rocks
Partner
8/10
Excellent
11 May 2026
Mary
It was newly renovated and looked nice. The room was comfortable and clean.
Family
10/10
Exceptional
10 May 2026
Deborah
We arrived at 1:00 am and the front desk person was very nice. The room was very clean and comfortable. Breakfast was good, not just carbs!.
Family
6/10
Pleasant
09 May 2026
Angel
Bad breakfast
Partner
10/10
Exceptional
07 May 2026
William W.
Always enjoy staying here when we are in town to visit our WCU college kids. Excellent location!
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Emily
Hotel was great / good bed and sheets. AC worked well - elevators were a bit slow. Did not eat breakfast.
Partner
10/10
Exceptional
12 Apr 2026
Michelle
Everything was wonderful, I have stayed at this location before because of friendly staff, great breakfast and overall cleanliness!
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Hylene
I did not eat breakfast.
The room was neat and tidy.
Staff are very much helpful and accommodating.
Friends
10/10
Exceptional
10 Apr 2026
James
Property was clean, staff were very friendly, location was close to other amenities. Would book again.
Self
8/10
Excellent
08 Apr 2026
Terry
Rooms were very clean
Friends
8/10
Excellent
01 Apr 2026
Sandra
Overall convenient access to the surrounding area.
8/10
Excellent
29 Mar 2026
Jennifer
Room was clean and staff was nice. Only thing that could have been better was the breakfast. If we go back we will just get breakfast at the Sonic within walking distance or Bojangles just across the street. Very convenient to WCU.
Family
8/10
Excellent
18 Mar 2026
Nicole
The breakfast is not great but the rooms are clean and it is great if you are a WCU family
10/10
Exceptional
15 Mar 2026
Hannah
The workout room was good. The room was clean
10/10
Exceptional
13 Mar 2026
Carmen
It was a short stay and was great. No noise, close to my destination and clean
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Leanne
Clean rooms, good location
6/10
Pleasant
06 Mar 2026
Larry
Staff was not friendly during my stay, and the initial greeting did not feel welcoming. I also experienced issues in my room, including no internet service and no TV. While the staff did provide guidance to get the TV working and politely directed me to the support number for internet assistance, the overall experience fell short of expectations.
Friends_and_family Family
8/10
Excellent
03 Mar 2026
Susan
Staff were not always available

No fresh fruit on breakfast buffet

Strange location - hard to locate, difficult to get out. No mountainous views.
Family
10/10
Exceptional
27 Feb 2026
Manuel
helpful staff, clean room, good breakfast, many food options close bye.
Partner
6/10
Pleasant
12 Feb 2026
Susan
Staffcwas very friendly. One bed was missing a mattress pad, and table
8/10
Excellent
09 Feb 2026
Derinda
Nice business class hotel. The small single use shampoo and conditioner could be changed out to wall mounted larger bottles. Otherwise, pretty good for the rate
Friends_and_family Family
2/10
Poor
29 Jan 2026
NICOLE
Woke with bed bug bites all over me. I am highly allergic! I went down to speak with the front desk person who told me there wasn't anything she could do about it so I checked out and found a new hotel! Do not stay here!
Business
8/10
Excellent
10 Jan 2026
Alexandra
Room was good/clean.
Staff were helpful and nice.
Breakfast was alright decent
Business Family
10/10
Exceptional
05 Jan 2026
Michael
The breakfast was excellent.
Leisure Self
10/10
Exceptional
02 Jan 2026
Destany
The stay was great! Clean room and safe place to stay
10/10
Exceptional
31 Dec 2025
Jaycie
Yes
8/10
Excellent
27 Dec 2025
Steven
Room was clean and staff was very courteous
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Donnie
As expected
10/10
Exceptional
14 Dec 2025
Nina
Had a slight problem with t.v. However staff immediately rectified the problem. Room
Clean and had a very nice view
Business Family
6/10
Pleasant
06 Dec 2025
Amber
The staff was all very kind. Our shower wasn’t working properly, so I asked them to look at it and when we came back at the end of the day it was all fixed, so I really appreciated that they took care of it.
The room wasn’t completely clean when we arrived. There were used q-tips on the desk and the phone was covered in dust/crumbs/etc… so it wasn’t as sanitized as they claim. The WiFi didn’t work the entire first day and was marginal at best for the remainder of the days. There’s also a terrible cell signal in Sylva, but that’s not the hotel’s fault.
8/10
Excellent
04 Dec 2025
scarlett
yes
2/10
Poor
02 Dec 2025
Ricky
t v did not work, phone inop
Friends_and_family Family
8/10
Excellent
29 Nov 2025
Samuel L
Dead bug on window shade staff was good
10/10
Exceptional
26 Nov 2025
Ruth
Excellent staff, especially breakfast staff!
Leisure Pet
10/10
Exceptional
21 Nov 2025
Timothy
Location.
Self
8/10
Excellent
20 Nov 2025
Lena
Great location, staff was nice, and the room was
6/10
Pleasant
17 Nov 2025
Brian
This hotel was very clean and had a nice breakfast. Now with the negative. I was checking in and there was no one to be found. I stood there at the counter for about 10 to 15 minutes with no front desk attendant. I finally was assigned my room and the ac unit was scratching and faulty so I switched rooms and was given even a worse room. It was given room 217. The room shared a wall with the elevator shaft. Every time the elevator moved my room shook and the lights in my room dimmed. This went on all night long and continued until checkout. One of the worst sleeps I have ever had in a hotel room. If I was given a proper room it would have been a great hotel.
Leisure Family
10/10
Exceptional
11 Nov 2025
Christopher
Clean and accommodating for s very late check in.
Leisure Family
10/10
Exceptional
10 Nov 2025
Timothy
Nice breakfast and location to WCU
Self
10/10
Exceptional
07 Nov 2025
John
I will stay again if I am in Sylva. My only complaint is that the breakfast bacon was over cooked every morning. Other than that...my stay was very enjoyable!
Leisure Family
8/10
Excellent
05 Nov 2025
Julie
Great location!
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
Geoff
There was a gross washcloth in the back of the toilet that was making the toilet run. Once I removed it, it quit running and everything else was fine.
Business Family
10/10
Exceptional
01 Nov 2025
Sharon
Bed was comfortable
4/10
Poor
30 Oct 2025
Tony
Took 3 trips up and down the elevator before we got a key that would open the door. Overpriced because of price gouging during fall leaf season.
Leisure Family
10/10
Exceptional
29 Oct 2025
Kerry
Great customer service, clean room.
Would definitely stay again.
Friends_and_family Family
6/10
Pleasant
29 Oct 2025
Elizabeth
Have stayed here repeatedly since fall 2024. The night clerk, Ashton, was super helpful from 2AM to 3:30 AM when I had to change rooms 3 times in order to have a room with a working TV.The manager is working on the TV issue but is out this week.
The clerk in the morning that was dismissive of Ashton and me about this issue was not customer oriented in the least.
Johnny, who works the breakfast area is a gem and has always been on the 25 or so nights I have stayed there. I find myself always tipping him big because he goes the extra mile, just wants to see other people happy, and is the best part of this place, ...always has a smile, and never asks for a thing. I hope others will show their appreciation as well because he sure deserves it but I feel like it's not the norm.
Business_and_leisure Self
6/10
Pleasant
25 Oct 2025
Maura

Just okay

Great service, kinda noisy, and room needed some work.
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Kristin
Quiet, clean rooms. Updated lobby and breakfast area.
Leisure Family
10/10
Exceptional
22 Oct 2025
Taylor
This is the type of hotel stay I love!
Beautiful lobby. The decor was exceptionally beautiful. The staff were kind and polite.

The breakfast area was large if you’re a bit shy and just want to grab your breakfast in peace. Some of the food was a bit spare even going just 30 minutes after it was served, but not a deal breaker.

Amenities were great. The elevator worked, the ice machine location was easy to access. The parking lot felt private; tucked behind a restaurant but even then it wasn’t like you were IN the restaurant nor by a busy road.

The room: very clean (no smell, no noticeable damages or age to anything). The A/C was great, took a moment for the room to cool down but after a bit of time (even two hours) it felt great in there. It was a very large hotel room so I wasn’t surprised it took awhile. I wish the fridge would have had a freezer so our ice packs could have had an opportunity to refreeze, but again, not a deal breaker. All equipment (microwave, coffee maker, hair dryer) worked. I love that there was a little moveable table that could be used by the chair; like a mini dinner table.

The shower.. MASSIVE! Loved it. Water got on the floor though so be careful with that aspect. Plenty of towels.

I could go on and on about this stay. I will definitely be staying again if the opportunity ever arises.
Friends_and_family Family
8/10
Excellent
19 Oct 2025
Samuel L
Room was good
Leisure Family_with_children
4/10
Poor
18 Oct 2025
Laura

Noisy hotel.

There were children and teenagers in town for a competition who were running, jumping and yelling all over the hotel at all hours, including in the room above ours and right outside our door. We tried calling the front desk but the in-room phone did not work. The rooms have no sound-proofing at all, and we could hear every word being said. I got about 4 hours of sleep. The hotel needs to do something to make stays quieter and more peaceful, especially at the premium price we paid for a below-average hotel.
10/10
Exceptional
12 Oct 2025
Hope
Only missed hair conditioner container was empty but room was
Clean and spacious and breakfast had all anyone would want. Great bacon
Partner
10/10
Exceptional
09 Oct 2025
Lora
Nice breakfast
4/10
Poor
06 Oct 2025
Scott
They had only coffee in the lobby, none to refill our use in the rooms.
6/10
Pleasant
05 Oct 2025
Debbie
Bathroom smelled like pee. Requested cleaning. Still smelled after cleaning. Couldn’t change room due to no availability with 2 queen beds. Sunday breakfast ran out of majority of food by 9am. Staff very pleasant and apologetic.
Business Family
10/10
Exceptional
02 Oct 2025
Elizabeth
Everything was great! We stayed one night to visit WCU. Good breakfast. Staff very helpful and friendly. Close to town and campus.
Leisure Family
10/10
Exceptional
29 Sep 2025
Stephen
Everything we needed for an overnight stay
10/10
Exceptional
25 Sep 2025
Keith
Great
10/10
Exceptional
17 Sep 2025
Zawana
This is the second time staying at the property everything was nice the employees were very welcoming and helpful would book this property again
Leisure Family
10/10
Exceptional
10 Sep 2025
Ronald

Two day stay

Very clean room, no issues
TV control with two different remotes very confusing, contacted front desk, they sent a staff person to instruct usage.
Parking with a boat trailer a little tight, a few wider spaces needed.
Partner
10/10
Exceptional
07 Sep 2025
Leigh

Excellent choice when visiting WCU

Excellent stay, as usual. Friendly front desk staff, efficient check in and nice, clean room. Breakfast is a nice perk.
Self
10/10
Exceptional
31 Aug 2025
Candia
Check in fast and pleasant
10/10
Exceptional
27 Aug 2025
dewey

Good

Our stay was very nice. Everything was great expect the shower. The tub was very slippery and we felt unsafe due to the fear of falling while taking a shower. The tub should have a mat and more safety bars to hold onto. Thanks, Karen and Dewey
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Ali
Close to several restaurants and a really cute downtown. The cats table was really good…hole in the wall but great! Close to other restaurants downtown also.
10/10
Exceptional
24 Aug 2025
Ali
Clean rooms, great customer service, very close to WCU and downtown. The cats table was close by and awesome! Cute restaurants in downtown but some aren’t open on weekend.
6/10
Pleasant
18 Aug 2025
Melanie
We came to town to move my daughter into WCU, the area is beautiful! We checked in around 10:30pm and was informed that the elevator was not working (we were on the 3rd floor) and had been moving furniture all day. We would have made other arrangements if we would have known prior to checking in. The mattress cover had a huge blood stain and you could see it through the sheets, and the shower was dirty and slippery. The walls are paper thin and we could hear our neighbors peeing in the bathroom next door.
Family
10/10
Exceptional
14 Aug 2025
Paula
The room was clean and within 5 minutes of Western Carolina campus.
Leisure Family
10/10
Exceptional
12 Aug 2025
Francesco
My stay was pleasant. This is my second time coming to this establishment for a trip to the mountains. The staff is very helpful and the stay was quiet and comfortable. The room was clean and the staff EVS cleaned very well. In a perfect world I’d love if the facility had rooms that had more high tech amenities like all digital window shades or a more sophisticated air conditioning unit. What was there was normal and acceptable. I had a pleasant stay.
Leisure Self
6/10
Pleasant
12 Aug 2025
Denni
Check-In was awful. They ran my credit card 4 times due to a “room error” in their computer. Once the attendant worked the issue out and my balance was $0, she left the front desk to go check our room to make sure no one else was in it. WHAT??? She came back with an all clear. I got to the room and received a text message from my bank stating a fraud alert with my card. I couldn’t use my card the rest of the trip. Huge inconvenience trying to move a college student into the dorms and not being able to purchase food and supplies. I just arrived home and checked my bank account. The hotel charged me twice!
Business_and_leisure Partner
10/10
Exceptional
01 Aug 2025
Dyan
Courteous staff
6/10
Pleasant
25 Jul 2025
Qiang
Staff not professional. Breakfast is very bad.
Business Partner
8/10
Excellent
21 Jul 2025
Tara
Conveniently located to WCU
Leisure Family
10/10
Exceptional
20 Jul 2025
Annabel
Staff were wonderful
10/10
Exceptional
12 Jul 2025
Verified traveler

Comfort Inn Culowhee

This Comfort Inn was very clean and updated nicely. We would definitely stay again.
Friends_and_family Family
10/10
Exceptional
12 Jul 2025
Alison

Comfort at the Comfort Inn

Visiting family. Very comfortable stay
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Verified traveler
We had a great stay. Our room was clean, and the hallways even had a fresh clean smell. Breakfast was plentiful with sausage, bacon, scrambled eggs, potatoes, and waffle maker, cereal, juice, milk, coffee plus standard grab and go type items as well.
Check in/out was a breeze. We stayed in the same hotel last year to attend the Singing in the Smokies. It is a recently renovated hotel that was just as nice this year as it was last year.
Partner
10/10
Exceptional
06 Jul 2025
Josh
Quiet area with amazing views. Dining option close
8/10
Excellent
29 Jun 2025
Barrett
Good
Leisure Self
10/10
Exceptional
27 Jun 2025
Meredith
Great staff and front desk!
Leisure Family
10/10
Exceptional
23 Jun 2025
Jennifer
The property was up off the main road and very quiet. Nice views of surrounding mountains.
Rooms seemed well insulated from noise.
Leisure Family
10/10
Exceptional
19 Jun 2025
Gerald
If you are visiting a child at Western Carolina University, this is the best hotel that we have stayed at. New and equidistant from the university and downtown Sylva. Easy access to Walmart or grocery stores if you need. Staff is always polite and the hotel is always clean.
Leisure Family

Location & surroundings

Comfort Inn Sylva - Cullowhee
1235 E. Main Street, Sylva, United States

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Comfort Inn Sylva - Cullowhee

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