Name: Suites Villasol
Address: Loma Bonita No 2 Fraccionamiento Bacocho, Puerto Escondido, 71980, MX

Suites Villasol

Puerto Escondido · Mexico

Loma Bonita No 2 Fraccionamiento BacochoView location

100 reviews shown

8/10

Excellent

18 Jul 2026

Virginia

Family

6/10

Pleasant

13 Jul 2026

Yolanda

Staff was great. Friendly. There were two instances where the cleaning team did not get a chance to clean our room because they were running behind on other rooms. The rooms need some work and better maintenance. They didn’t feel quite clean when we arrived. Food needs improvement.

Family_with_children

8/10

Excellent

11 Jul 2026

Mariana

Hotel muy cerca del centro, en una zona tranquila, alejada del ruido. La limpieza es muy buena y el servicio también.

Partner

10/10

Exceptional

07 Jul 2026

Selena

The staff was attentive and the hotel itself is a comfortable stay!
I stayed 4 nights and felt safe the entire time.
The hotel food is good as well!
They also offer transportation to the closest beach.

Friends

10/10

Exceptional

04 Jul 2026

Lourdes

It was a wonderful time as a family our stay at Villasol. Staff were very attentive and helpful with tips and accommodating with our requests. Really good Mexican food at their restaurant. We’ll love to stay with them again.

Family_with_children

8/10

Excellent

04 Jul 2026

Imran

We loved the property for the location. And the clean room. Reason I took 1 star office because the picture on the Expedia website is not the actual pool. The pool in the photo is located 10 minutes walk to the beach club which is additional 1200 pesos per day to use. Please update the actual photos of the hotel not the additional facilities that are located on a different site.

Partner

10/10

Exceptional

28 Jun 2026

Dany

Clean room and close to beach.

Family_with_children

8/10

Excellent

19 Jun 2026

Teresa

The hotel is very pleasant and the staff are very helpful and go out of their way to make you feel at home. The rooms are basic and clean. The gym was small but just the right amount of machines. The restaurant is convenient and has a good menu with quality food.

Partner

8/10

Excellent

17 Jun 2026

Rafael

Used to love this hotel, it’s a small well maintained traditional hotel. However this time we found out they sold their beach club and now they charge over a hundred dollars per day to get in. Having access to the beach club as a guest was what made the entire experience great. Now not so much, we might not come back.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Paul

Paid for a room with two beds. 3 days stay.
Upgraded to have a balcony
Showed up and gave us a room without a balcony.
wouldn't refund the upgrade.
Expedia gave us a $25 credit.

Family_with_children

8/10

Excellent

09 Jun 2026

Juan

Buen desayuno. Atención amable. Parqueo gratuito.

Family

10/10

Exceptional

05 Jun 2026

Jose de

Excelente estancia

Family_with_children

4/10

Poor

04 Jun 2026

Alexandra

Hotel looks nice from the outside and is in a good area for walking to restaurants and the beach; however, customer service isn’t great, we had a bunch of cockroaches that kept coming into our room, when we asked to get a new room they said they had none available even though 20 mins later they called us saying that they did have one so they just lied to us twice when we asked to switch (this was at around 11pm). Staff was not attentive at all, we saw them on their phones or just talking to one another when we needed to get their attention to get service at the restaurant. Would not recommend.

Friends

2/10

Poor

31 May 2026

Alicia

The property itself was okay, but the staff was rude and made the experience uncomfortable. I expected better customer service, and because of that, I wouldn’t choose to stay here again.

10/10

Exceptional

28 May 2026

Darrell

Breakfast w as great. Room was clean. Staff was very courteous and responsive.

10/10

Exceptional

21 May 2026

Yadan

Todo bien, el desayuno está muy rico y siento que está muy family friendly mucha gente con niños y gente mayor

Partner

8/10

Excellent

08 May 2026

Melissa

Habitaciones amplias, alberca templada , 2X1 de 7 a 8 pm en cocteles.

10/10

Exceptional

08 May 2026

Alexis Rivas

El staff súper amable ! Me encantó el horario de alberca

Partner

6/10

Pleasant

04 May 2026

ELISA

It is a very nice clean hotel with friendly staff. However, there were a few things about it that I did not like. There is no soundproofing. You can hear everything happening outside, in the hallways, and furniture dragging in the rooms above you. The pool was very hot. It felt like a hot tub. It was not comfortable. They offer pool towels. The towels are clean, but they smell bad from overuse. The food was overpriced for the buffet and some items from the restaurant. The breakfast buffet was mediocre.

Self

6/10

Pleasant

02 May 2026

liliana

Beautiful property, delicious breakfast, wonderful staff. I marked it three stars because we did not sleep all of Saturday night. There is a bar across the street. The music was blaring until four am. We were told it would be quiet Sunday and it was. The ear plugs and pillows couldn’t hide the noise.

4/10

Poor

01 May 2026

Cristina Guzman

room was dirty and outdated, staff not helpful at all, really poor treatment, treated you like they were doing you a favor by letting you stay there. unable to answer any of your questions and not friendly will never go back there

Family

4/10

Poor

27 Apr 2026

Haciel

not a good experience, the staff is a little rude and the place is ok, they think that because they are in a small town they can treat people the way they want, and maybe they do, but it was not a good experience at all, I would never stay here again and I would never recommend not even my enemies to stay here.. they wont be in business for too long if they continue treating people the way they do, there are a lot of other options at a most reasonable cost.

Self

2/10

Poor

13 Apr 2026

Noel

This place is awful, service is horrible and staff is just not properly trained

Family_with_children

10/10

Exceptional

06 Apr 2026

Ricardo Moreno

Excellent place to stay, don't hesitate!

10/10

Exceptional

25 Mar 2026

Brenda

Staff were super friendly and helpful.

8/10

Excellent

22 Mar 2026

Kimberly

The hotel pool and bar is great. Breakfast was diverse and varies day to day.
Room was clean but nothing spectacular. Everything around here will be walk ups but the AC in the rooms are excellent.
I love that they have an airport shuttle
Terrible wifi pretty much throughout the hotel except by reception.

Self

10/10

Exceptional

03 Feb 2026

JOSEPH

Very helpful and patient staff. The entire campus was spotless and we had a great time. Will definitely go back in the future.

Leisure Friends

6/10

Pleasant

29 Jan 2026

Paul

Overall, the property met our basic needs. Safe in room, clean towels etc. surprised that they did not supply the complementary bottle of water per person.
Did not eat breakfast on site. Better options a short walk away

Leisure Partner

10/10

Exceptional

10 Jan 2026

Enrique Lopez

Clean room. Excellent customer service and very friendly staff

Leisure Family

10/10

Exceptional

04 Jan 2026

Conzuelo

Clean rooms and friendly staff

8/10

Excellent

31 Dec 2025

Reyna

The hotel was okay,the rooms its look old,maybe they need to do some remodeling with the floor and the kitchen in the master room.

10/10

Exceptional

08 Dec 2025

Aaliyah

The room is basic, not modern but very clean and spacious and good value for the price!
The staff are all very friendly and helpful, I speak very little Spanish and most of the staff did not speak English but they tried their best to communicate and help with any questions I had. Overall had a great stay!

Leisure Self

8/10

Excellent

30 Nov 2025

Juan C.

Amazimg staff and clean room

Leisure Family

8/10

Excellent

12 Nov 2025

GERARDO

10/10

Exceptional

14 Oct 2025

Cecilia

It was a nice place to stay and the staff where nice

Leisure Friends

10/10

Exceptional

24 Sep 2025

Gabriela

Amazing comfortable rooms, it wpuld just be grat if the bathrooms had any ventalition (like an air extractor or a window).

Leisure Family

8/10

Excellent

23 Sep 2025

Martin

Very good

Leisure Family

8/10

Excellent

16 Sep 2025

Maria

it was very safe!

6/10

Pleasant

10 Sep 2025

Miriam

Cobraron por una tarjeta para abrir las puertas, que se mojó ,, y eso no lo tienen explicado en sus instrucciones

Leisure Friends

8/10

Excellent

05 Sep 2025

Horacio

Parking in street only

Leisure Family

8/10

Excellent

05 Sep 2025

Horacio

Parking is only outside on the street
Was not able to check in before 3pm and no a/c in the lobby
Other than that good hotel to stay at

Leisure Family

2/10

Poor

27 Aug 2025

Hugo

I reported that there were cockroaches and the room and in the hallway and nobody did anything about the problem; there was no parking the rating should be 5 or less.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Monica Samantha Hernandez

Todo excelente, el gimnasio, la comida, la atención

Leisure Self

10/10

Exceptional

11 Aug 2025

Jose Alaniz

Quiet area close to the airport and popular beaches. Great for family stay

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Rosa

Very close to the airport which we wanted. FYI- no elevators which was fine for us but good for others to know. Bed was comfortable but towels although clean, they were fraying. One of them really should be put out of service and used as a cleaning rag at this point.
It’s is a residential area so nothing in walking distance to grab a quick bite. We had a rental and we figured we’d go buy a few snacks and drinks to have in our room, however after we had checked in and paid, they informed us their policy is no outside food allowed to be brought in to the property. I thought they meant to the pool area which I can understand. However, I asked for further clarification and their policy includes no outside food in the room as well.

Leisure Family

4/10

Poor

13 Jul 2025

Araceli

The beds were EXTREMELY lumpy and uncomfortable! The place itself was very nice and tropical but definitely not comfortable. My AC didn’t work that

6/10

Pleasant

07 Jul 2025

Jace

Customer service at this hotel was exceptional, and the rooms were very clean. I was disappointed with the hotel pool, it was dirty and murky during our entire stay (two nights), and the pool shower was out of service. The hot water in our hotel room was inconsistent. Although we had a kitchen with a stove in our room, there was no spoons forks or knives

Leisure Family

10/10

Exceptional

06 Jul 2025

oscar

Very nice and relaxing place

Business_and_leisure Family

2/10

Poor

15 Jun 2025

Fabian

I didn't have air conditioning and they tricked me into thinking they were going to fix it, but they didn't fix anything

8/10

Excellent

15 May 2025

Gatsby

Convenient hotel for its value for money.

Leisure Family_with_children

10/10

Exceptional

13 May 2025

Azucena Apolonia

Muy cómodo como siempre. Lugar ideal para toda la familia

10/10

Exceptional

16 Apr 2025

llesmina

This place was very beautiful. Quiet and mangos for days lol. They cleaned the pool every day. The staff were nice.

Family

10/10

Exceptional

27 Mar 2025

Javier

I like the beach club.
I didn't like that the wifi went out for half the day, but this isn't the hotels fault, it was a their provider's fault

Leisure Family

6/10

Pleasant

18 Mar 2025

jesus

Hotel limpio , personal amable . No me gustó que no hay elevador y me dieron habitación. Tercer piso

Business_and_leisure Family

8/10

Excellent

17 Mar 2025

andres

The hotel staff was very friendly and attentive, which made our stay more pleasant. However, the comfort of the rooms left much to be desired. The mattresses were too soft and saggy, making it difficult to get a good night’s sleep, and the pillows were extremely hard. Additionally, the water pressure in the shower was insufficient, making it difficult to bathe. If these aspects were improved, the hotel experience would be much better.

Leisure Family

10/10

Exceptional

09 Mar 2025

Darrell

The service staff at front desk, restaurant, and bar was bery responsive.

Business_and_leisure Partner

10/10

Exceptional

21 Feb 2025

estefania

Great Service

Leisure Family

8/10

Excellent

19 Feb 2025

Mariana Quintanar

Jej

Leisure Partner

8/10

Excellent

03 Feb 2025

Francisco

Good breakfast excellent lobby service

Leisure Family

2/10

Poor

27 Jan 2025

Donald

Do not I repeat do not stay at this hotel the room was infested with ants. The plumbing was nasty. Everything about this hotel was terrible. !!! Don't take my word for it and find out for yourself

Leisure Self

10/10

Exceptional

27 Jan 2025

Donald

The staff at this hotel definitely went out of their way to make sure I had a good time especially a gentleman name Renato ! The housekeeping staff were excellent and always making sure you didn't need anything cleaned or any towels !

Leisure Self

8/10

Excellent

24 Jan 2025

Andrekita

The staff was very friendly. This is an older property with lots of pretty trees and foliage .The pool area was very pretty and well maintained. There is no hot water in the shower !! Although we had a 2 bedroom w kitchenette, the stove is locked except for rentals of one month or more.There is no coffee pot or means to make coffee. you must buy coffee at the restaurant on site. The location itself is not convenient or near anything except the airport. There is a small beach about 5 blocks away that you can walk to. You pay 50 pesos to access it through another hotel . it is a short, steep path to the beach past another hotel that might be abandoned ecxept for the pool. The villasol has a beach club somewhere. But it was 1000 pesos per person per day. That seemed like alot so we passed on that option.
We considered returning to this hotel on our way back from Bahia de Tungalunda but ended up staying in Zicatela- a ton of great restaruants and little shops everywhere.. If you have just a one night layover and don't intend to go sightsee. This hotel is fine.

Leisure Partner

2/10

Poor

22 Jan 2025

Ángel

There were no perks by staying in this vip property it was really bad, when greeted I was informed the beach club which is walking down a HUGE hill was not included and it was a 20 minute walk, I would never stay here again not near anything.

Leisure Partner

10/10

Exceptional

22 Jan 2025

Rosie

Todos han sido muy amables y serviciales, nos gusta hospedarnos en VillaSol; está muy cerca del aeropuerto.

Business_and_leisure Partner

8/10

Excellent

17 Jan 2025

Lesley

This was our third stay in 12 months. The hotel is perfect to relax. The staff are excellent.
The reception staff were very welcoming with an excellent demeanour. Even though English is not their primary language they tried their best to.help you. The restaurant staff were very good , Renato at the breakfast and the mid day bar was amazing and he speaks excellent English and helped us with a billing problem. Emilio in the night bar and restaurant was a true gentleman however he does not speak English but with our ability to speak and understand Spanish,,,somewhat !!! we managed.
Do yourself a favour and if you are going to Puerto Escondido stay here you will not be disappointed. We certainly were not and will be back soon

Leisure Partner

6/10

Pleasant

30 Dec 2024

Victor

El personal es sumamente amable y servicial.

Las habitaciones están sumamente reducidas. Las camas muy pequeñas. En lo personal si regreso a Puerto Escondido buscaría otras opciones.

Tienes que pagar 2,000 pesos por persona diarios adicional a lo que pagaste por tu habitación, si quieres usar camastros, sombrillas, alberca y demás servicios en el área que está frente a la playa.

El restaurante es caro, lento y las porciones sumamente limitadas.

Leisure Family

8/10

Excellent

28 Dec 2024

EDUARDO

Friendly staff

8/10

Excellent

21 Dec 2024

Rob

I loved being able to get a lounge by the pool. Disappointed that our kitchen had no cutlery, dishes ,pots n pans, or dish soap or cloths. Also hot plate not activated unless we paid another 500 Pesos per day. So we could do no cooking. Also coffee machine was great but no cups or a few pods for our first morning before able to buy

Leisure Family

10/10

Exceptional

17 Dec 2024

Fernando

very close to the airport.
the facility need some improvement but overall.
Excellent .

Business Self

10/10

Exceptional

13 Dec 2024

Darrell

Breakfast was very good. Hotel staff was very responsive.

Business_and_leisure Partner

10/10

Exceptional

08 Dec 2024

carlos

Great place for families

Leisure Family

10/10

Exceptional

05 Dec 2024

Mirella

Everything was very pleasant.

Leisure Family_with_children

10/10

Exceptional

02 Dec 2024

veronica

Family

10/10

Exceptional

23 Nov 2024

Gerardo

Es un hotel muy cómodo. Ahora que me quedé en una habitación remodelada fue mejor.
Gustavo fue muy amable en la recepción.

Business_and_leisure Family

10/10

Exceptional

22 Nov 2024

Ruth

Overall was a great place to stay at.

Leisure Partner

10/10

Exceptional

21 Nov 2024

ramon

It was close to the beach.

6/10

Pleasant

11 Nov 2024

Laura

Bathroom utensils where not up to standard. Missing shampoo and body wash were not filled.

Leisure Partner

8/10

Excellent

09 Nov 2024

Leonel

Excellent staff and good place ...

Leisure Family

8/10

Excellent

23 Oct 2024

ERIKA

The Staff was very friendly and helpful. The location is relatively close and within walking distance to the beach. The parking area is a bit narrow. There are no elevators so if you are like us and traveling with an elderly person perhaps contact them before making any reservation or you may be stuck on the 5th floor.

Leisure Family

8/10

Excellent

06 Oct 2024

Darrell

Good breakfast.

Business_and_leisure

8/10

Excellent

27 Sep 2024

Nahum

The hotel was very clean

6/10

Pleasant

18 Sep 2024

Anna

Everything was good

Leisure Family_with_children

10/10

Exceptional

06 Sep 2024

Edward

The staff was so welcoming with a genuine smile and happy to see you daily… The breakfast at this hotel was amazing! All in all it is a great hotel for the price in this area.

Leisure Partner

6/10

Pleasant

24 Aug 2024

Angel

It was just OK

Leisure Family_with_children

8/10

Excellent

22 Aug 2024

Nancy

I like how they offer breakfast.
I did not like the thin walls

10/10

Exceptional

01 May 2024

Mariza

Very satisfied with hotel and service. Would definitely stay there again.

Friends_and_family Friends

8/10

Excellent

23 Mar 2024

Jorge

Nice yard with a pool. Their beach club, which you need a free shuttle to get to, is amazing. Little options in their restaurant. Far from the tourist places, taxi is needed. Nothing to do in the near area around it. Bring mosquito repellent. No elevators to get up to the 4th floor.

Leisure Family

8/10

Excellent

17 Mar 2024

Ismael

Nice place to stay at. The beach club is a plus, but you can't take any snacks or drinks, all have to be purchased thru the beach club which aren't cheap especially if you are traveling with a family of five.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2024

Peter

Lovely surrounds, great pool, really really good beach club. Really!

8/10

Excellent

09 Feb 2024

Veronica

Delicious food but not enough space for all guests during breakfast. Convenient because it is very close to the airport and it is a safe neighborhood.

Business_and_leisure

10/10

Exceptional

13 Oct 2023

DALE

The location is close to city dining and offers its
own resaurants.

The restaurant located within the Hotel area has a very professional staff and tasty buffet food items.

The restaurant located in the beach club serves very good and unique dinner options.

The staff, notably Elizabet and Milton, are exceptional regarding friendliness and professionalism. By the time we left Villasol, we felt we were leaving family.

Gracias for the best vacation of my life.

Leisure Family

8/10

Excellent

13 Oct 2023

Barbara

The staff was very accompanying and spoke excellent English.

Leisure Self

8/10

Excellent

21 Jul 2023

Jacquelyn

Overall, we had a great stay at Villasol. Our only real complaints were that there were two staff members working the front desk who seemed to not know what was going on and gave us incorrect information several times. Other than that, the option to add breakfast to the stay was well worth it. The beach club was amazing. Rooms were clean, and for the most part, quiet. I’d stay again!

Leisure Friends

8/10

Excellent

31 May 2023

Antonio

Nice property and nice beach club.

Leisure Friends

10/10

Exceptional

19 May 2023

Mara Odette

It was bad luck???

It was a great experience to be in a good restaurant with veery good food at the Pez Gato Restaurant.

However we got very sick from a room service! In our vacation we spent 2 days with diarrhea :(

Friends_and_family Family

4/10

Poor

12 May 2023

Eduardo

Hotel is not in the beach front

Leisure Family

6/10

Pleasant

02 May 2023

Verified traveler

The area is good but the stuff needs proper training

Leisure Family

10/10

Exceptional

28 Feb 2023

jorge

The property was out of date it needs up date however the staff is super attentive and friendly specially Astrid and fer were awesome

Leisure Family_with_children

6/10

Pleasant

10 Feb 2023

Cheyanne

Not great

This place is fine… nothing special. I wouldn’t stay here again.

The food is really bland and service was good 20% of the time.

I stayed here for their beach club… there was a lot of confusion when I arrived to. The only person who spoke English kept trying to charge me the day fee, but someone else who only spoke Spanish kept trying to say that I didn’t have to pay the day fee since I was a hotel guest. Since I didn’t speak Spanish, I was just standing there for 30 minutes confused about what was going on while they figured it out. Service was pretty good. They have two happy hours a day. Food was bland here too.

I wasn’t crazy about the area either… I preferred the part of my stay that was further south in the town, which was more walkable (shops, restaurants, bars, beach). Before this hotel, I stayed at Casa TO, which was amazing and basically the same price: that’s where I’d recommend to stay in Puerto Escondido.

Self

6/10

Pleasant

24 Dec 2022

IVAN

Service very slow on the breakfast, rooms could be better for the the price. Service could be more friendly.

Leisure Family