Name: One-Stop Residence & Hotel
Address: Metro Mall, Jln Metro Pudu 2, Fraser Business Park, Kuala Lumpur, 55100, MY

10/10

Exceptional

27 Jul 2026

Biak

good

8/10

Excellent

02 Mar 2026

Nicholas

Everything you need for a fantastic stay is right out the backdoor. Very good place to stay. Wonderful pool, nice rooms, good beds, hot showers.

Business Friends

8/10

Excellent

03 Feb 2026

Jahranga

Rooms were comfortable and well-appointed. The Staff was never intrusive, and help was delivered promptly when called upon. A few issues need to be addressed, but overall a good experience.

Business_and_leisure Self

10/10

Exceptional

11 Oct 2024

lorna

Great stay

Great location with shops for self catering or cafes to eat out and a laundry on the complex.

Friends_and_family Family

6/10

Pleasant

30 Apr 2024

Rozi

The room size good but the cleanliness in the bathroom could be improve & a parking for guest should be on complimentary.

10/10

Exceptional

17 Nov 2023

Dzakhir

Good place to stay with big family..

10/10

Exceptional

16 Oct 2019

EnyraShahmi

Nice
Friendly staffs
Good location
Clean

Leisure Partner

8/10

Excellent

16 Jul 2019

manoj

The apartments are close to the chan sow lin LRT station. the only downside is the noise of the train chugging past the property. The apartments are quite big , neat clean with full facilities. Not too many vegetarian eating places close to the apartment ( only a few chinese and nasi kandhar type joints). if u have a family, these apartments are quite nice. there are quite a few 24*7 shops.

10/10

Exceptional

28 May 2019

Khairul

Nice room. Nice enviroment. Nice staffs

Leisure Partner

10/10

Exceptional

03 Apr 2019

Verified traveler

Good staff n clean

Leisure Partner

6/10

Pleasant

29 Mar 2019

Verified traveler

Fair accommodation for a night stay of family of three.

Friends_and_family Family

8/10

Excellent

24 Mar 2019

Verified traveler

Good ambient

Friends_and_family Family

10/10

Exceptional

06 Feb 2019

hussein

Best experience

The place is great the hotel was confortable nice suite cheap price good for 1st arrive at Kuala Lumpur metro train station is just next to it you can go anywhere you want grab also is cheap to anywhere from there great experience pool 7 to 10 pm nice

Partner

8/10

Excellent

05 Jan 2019

Verified traveler

Okey for stay

Leisure Family

10/10

Exceptional

28 Dec 2018

RAIZA BINTI

Pleasant stay at OneStop Residence

Nothing is so important than family, my kids have good time on the pool, I have convenient ride for office business since Plaza Chan Sow Lin just besides & attached with this building. Totally my family have a pleasant stay in this apartment

Family

10/10

Exceptional

25 Dec 2018

Verified traveler

The property it okay . Management okay

Leisure

8/10

Excellent

24 Dec 2018

Verified traveler

All i ilke but i think that like iron n board should be in the room no need to be request...no shampoo..no plastic bag for laundry...one of the plugs cant use n also the iron itself not in good condition..the plug was opened...quite danger

Leisure Family

6/10

Pleasant

21 Dec 2018

Verified traveler

Check in process was not smooth. They upgraded our room but they locked the extra bedroom and bathroom .

Business Friends

8/10

Excellent

25 Nov 2018

Anyone

nearby public transport, tight security, faster check in& out

Leisure Self

8/10

Excellent

25 Nov 2018

Verified traveler

No swimming pool - in renovation

Leisure Family

4/10

Poor

23 Oct 2018

Lydia

Cleanliness is not convinced. Bcoz I saw too many baby cockroaches in the corridor for 2 days.

6/10

Pleasant

21 Sep 2018

Irwan

Just try other option if u can

The apartments getting spartanly furnished & and they dont bother to decorate anymore. The wardrobe have a very strong stank smell. Everything feels dusty too.. I dont know.. I have good memories here last time...but the revisit let us down

Partner

10/10

Exceptional

04 Sep 2018

Verified traveler

Great!

very spacious and cozy for reasonable price.
Plus easy accessibility to the downtown is an advantage too.

Friends

4/10

Poor

04 Aug 2018

Verified traveler

The pool in under renovated, Parking is a big issue over here, so expensive when park at the basement, at the night time if the customer want to park at outside, need to pay to the gengster at outside because this place is full of pub and disco. Also when at the night time, outsider is doing activities such like prostitute. Thus not comfort if you bring your kids and bump with this kind of people.

8/10

Excellent

23 Jul 2018

Ng

Value for Money

Everything ok parking is the only issue. No free car park and you will face illegal car attendance collecting money from you at night although u told them that you stay here.

2/10

Poor

20 Jun 2018

Verified traveler

Cheap but not worth

First of all, the cleanliness is really sucks. The floor is sticky, we dare not to sleep the bed and use the towel they provide.

Secondly, the equipment is not functioned. One of the shower head totally missing, and you can see some of the hook already out of shape. One remote control for three air-con at different location.

Environment, if you are a light sleeper, don choose this location, the sound of the public transport (i guess is mrt) is very loud.

The staff is not focused on work. I booked two rooms but she only give one room to me, end up i need to go down again

8/10

Excellent

19 Jun 2018

Verified traveler

Comfortable

Okay

Friends

10/10

Exceptional

04 Jun 2018

Sok Hui

Great!

We stayed in this hotel for 10 days. It was great to stay there with a lot of shops and food stalls in the neighbourhood. The room was clean daily. We will come back to stay again next time.

8/10

Excellent

26 May 2018

Verified traveler

The outer looks a bit old, but it is comfortable. Recommend for a short trip.

8/10

Excellent

02 May 2018

Verified traveler

comfortable,reasonable family stay in kl

location strategic.easy access to numerous places due to nearby lrt.room was spacious.room and counter services reasonably friendly

8/10

Excellent

10 Apr 2018

Verified traveler

Overall is okay.

Need to improvise facilities eg air condition and especially gym

6/10

Pleasant

28 Mar 2018

Wiseme

Not So Good Experience

The residence hotel is very simple and it doesn't look like a hotel. The front lobby is not facing the main road. It is not convenience to walk to the 7 eleven. The street is dark and road condition is poor. I don't feel safe. There is no food stalls around. My room was facing the shop houses and there is a karaoke pub and others clubbing spot. It was noisy in the middle of the night. I can hear all the noise coming from the street. When you walk from Chan Sow Lin train station to The One Residence, you have to go through a deserted building which is very quiet and scary especially at night.
The swimming pool was dirty and the water is green of color. The based of the pool was full of pool algae.There are three elevators but two was not functioning. I have to wait for very long to get the elevator. I hope the management will improve on this issues. I personally will not stay at this hotel residence in the future nor recommending anyone to stay.

10/10

Exceptional

14 Mar 2018

mell

Good and clean place

Room is preety and furnished well. Very clean and neat. But the staff is really not friendly and very arrogant in a way. Im not happy with it. But overall the place is nice.

8/10

Excellent

01 Jan 2018

Nadyne

best hotel for low budget

- Spacious and comfortable room. if fortunate, get the room with view of KLCC and KL Tower.
- Not crowded with people
- Clean swimming pool and not too many people. Can enjoy the view while swimming
- near to 7 eleven, mamak also.
- Room services quite ok, but no intercom in the room. So, if you need something have to go down to receptionist.
- Will repeat again next time.

8/10

Excellent

10 Dec 2017

Verified traveler

Really like the 2 rooms apartment. Feel like home. Easy access to Convenient Shop and Food at walking distant

8/10

Excellent

31 Oct 2017

Verified traveler

The room is big

Family

6/10

Pleasant

29 Oct 2017

Ali

Very handy location but the bed is tooo hard

Very handy location. Good price but the facilities aren’t that great especially the bed is far too hard

8/10

Excellent

19 Sep 2017

ZeeAnne

Value for money, especially for family stay

Overall experience was really good.
- Check-in & check-out were efficient
- Good security (keycard access and security guards)
- Rooms were in good order & clean
- Requested for iron, which was entertained immediately
- Location-wise is not too bad (reasonably close to MyTown/IKEA Cheras) & a couple of mamak stalls & restaurants in front of the building).
- The hotel rates is good value for money

8/10

Excellent

01 Aug 2017

Ting Chew

everything ok but need to speed up check in process.
lack of front desk staff

Family

8/10

Excellent

28 Jun 2017

hassan

very slow staff at the reception

THE place is good, however, the staff at the reception were 2 persons only, there was tons of people and the staff are very slow.

Family

8/10

Excellent

31 May 2017

Verified traveler

worth of money

room n facility is good..room is clean n neat. and provided sufficient utensil for cooking.,

6/10

Pleasant

28 May 2017

Rez

Stayed second time.

This is the second time we stayed in the 2 bedroom VIP suite. Its was nice and big, but needs a good clean. We had stains on the sheets almost everyday but the room was cleaned everyday and was done well. The master bedroom had a blood stain on the wall which was there for the whole we stayed. Our room smelled like it was smoked in before which was not nice. It was not the same as when we stayed here before. We were told to get out of the pool by security cause I was wear a Rash shirt and boardshorts which was not allowed in the pool as it is not pool wear''?''. Overall I would give them a 2.5 star.

8/10

Excellent

26 Apr 2017

Verified traveler

Spacious

Nice location, many shop nearby. You can even fine 7e infront of the hotel. Spacious room. But parking really expensive. They don't have their own parking lot

8/10

Excellent

09 Apr 2017

Don

Close access to Chan Sow Lin metro. Ok value.

Quite ok for the price. Oldish but clean enough! Location was convenient for me. The hotel is 150metres from Chan Sow Lin metro station and directly accessible via an elevated walkway then a walk through the huge but empty commercial building following the signs indicating hotel reception. The general area is a tired commercial area with a lot of empty shops. The plus is the close access to the metro from where better parts of the city are easily accessible. There are two clubs nearby this hotel and you can hear them humming (and empty?) at night but was not a major problem for me as they are in separate buildings across the road.

8/10

Excellent

07 Apr 2017

jeff

Just nice

All nice except need to pay for parking which is rm10. Flow of water in the toilet is bad, gymnasium lack of facilities. overall rate 3.5/5. Just nice for a cheap hotel,

6/10

Pleasant

21 Mar 2017

Ahmad Mazwan

create more aminities

6/10

Pleasant

21 Mar 2017

Verified traveler

Not easy to navigate to this hotel location. Even the taxi driver also don't know the place.

Family

4/10

Poor

21 Mar 2017

Dr Azman

moderate

moderate

8/10

Excellent

07 Jan 2017

Siti Fairuz

Recomended place to stay for family trip!

This place very convinient for family trip. It is just 2 minutes walking to chan sow lin lrt. But there was something wrong with the qiblat direction (for muslim). The qiblat was shown wrong direction in unit 9-01. They should check this serious mistake because as a guest sometimes they just follow those provided by hotel. I suggest that the basement parking should be free of charge for guest.

6/10

Pleasant

04 Jan 2017

Verified traveler

I indicate 2 adults & 1 children but they provide on 2 towels and additional towel cost 30RM then ask me to indicate how pax for what.....

Family

8/10

Excellent

01 Dec 2016

Verified traveler

Reasonable price

Adminstration needs to be more friendly. Called front desk but no answer as well.

2/10

Poor

01 Nov 2016

Runhui

awful

awful

4/10

Poor

25 Oct 2016

Kenny

Cheap option if your under budget

WiFi need to be worked on as the signals is quite bad and there is nothing much to shop inside e hotel bt around it could give it a look

2/10

Poor

20 Aug 2016

Chuan Swee

This is for very budget accommodation. Bad neighbor, condition, and room

2/10

Poor

10 Aug 2016

shazia

Hotel is located inside an industrial old shopping

This did not feel like we stayed in a hotel it felt more industrial were there was a big non used shopping complex i would not recommend this to any one

6/10

Pleasant

04 Aug 2016

Arshad H.

Good rooms on chep price but maintenance required

I have two night with my family. The rooms was of good size with two Double bed each rooms, quite clean. but the approach to apartment is not good as each apartment have steps, so not good for disable/ special guest. Its corridor was not good clean or even Not air conditioned. The bathrooms need complete maintenance as all the tapes was not working while AC was having also problem

Family

8/10

Excellent

29 Jul 2016

Verified traveler

it is nice palce to stay and good swimming pool.
it also has lots of restraunts

8/10

Excellent

09 May 2016

Mimi

Great Value for Money!

i was quite surprised on the cleanliness of the 2 bedroom apartment. very spacious and comfortable. aircond & water heater in baths was working great. best for me was the hot & cold water filter/dispenser in the kitchen as i have small kids with me. would definitely recommend to stay here. only comment is swimming pool could use some upgrading.

Family

8/10

Excellent

15 Mar 2016

Dihani

this is the 2nd time i occupy this hotel and still maintain with the great services

Family

4/10

Poor

15 Feb 2016

Matthew

A place only if you are in a real budget.

Each time you park you self driven car into the hotel carpark and if your duration of parking is less than 5 hours, be prepare to pay the hourly rate of RM2/hour. The flat rate of RM10 is beneficial only if your park exceed of 6 hours per each time. If you are to drive in and out frequently on your stay, your parking bill adds up!
The hotel building also house hostels for an international uni-college in the same building. You have students (adults looking - mostly Middle Eastern nationals) hanging around the room corridors even way past mid-night.
The opposite has karaoke or nightclubs which music goes till morning dawn!

Family

4/10

Poor

04 Jan 2016

Verified traveler

No wifi in rooms. Front office staff doesnt care

No wifi in room. Front office staff asked to come to lobby if you need wifi. Bad service. Rooms are ok. Not filled with shower gel and shampoo in bathrooms.

8/10

Excellent

16 Dec 2015

Dihan

Appropiate for vacation and business

I'm kind of surprise to see it is kind of big space in the room even though i just take junior suite only...it just a little disappointed about the shower. the shower too slow and take time to clean my body... but overall it still at its good.

Partner

8/10

Excellent

24 Nov 2015

Francis

Great holiday staycation

The overall staying experience is good except for the poor WiFi connection..the connection points are more than 10 units away from where we are staying and the connection always being cut off. The rooms is good except the master bedroom lights is out of order. The washing cup in the toilet got burned marks. Will recommend friends to book too.

Entrance from the car park to the lobby is a bit dark, should improved that. Need more signboard for the direction to the lobby as we need to check with the security guards for direction.

We are able to change the room which are next to each other as we failed to indicated in the booking in the first place. However, the keys issued are not coded properly which result us making another trip down to the counter to get this sorted out. There should have more than one or two reception staff so that this thing will not happened in the first place.

Family

8/10

Excellent

20 Nov 2015

Wan

Superb!

I came with my family. The room was spacios and comfortable. The staffs are friendly and very helpful.

Family

8/10

Excellent

15 Nov 2015

ALAHENDRA SARATH

Please refer to my ratings.

Very pleasant and relax. Will tell about your hotel to friends and others.

Family

8/10

Excellent

11 Nov 2015

Verified traveler

Apartment Room's Condition

Overall were find with the hospitality provided. The rooms are neat and tidy. Basic neccesities are meet requirement.

Family

8/10

Excellent

26 Oct 2015

vivek

Family trip to malaysia Vivek

The stay was good as the apartment had all facilities for comfort. Only problem was availability of WIFI in room it's strength was very weak. Also
very few Indian channels on cable.

Family

6/10

Pleasant

24 Oct 2015

'Atheerah Yusra

Hotel location is fine

Great room except the telephone is not in room difficult to give a call at the reception.

Partner

8/10

Excellent

13 Oct 2015

Nurashikin

We had a pleasant stay for 2 night. Everything was great except for the carpark that we have to pay(3rm)for per hour usage if we park for less then 8hrs else it 10rm for more than 8hrs. I think we should have complimentary carpark for hotel guest.

Family

4/10

Poor

06 Oct 2015

Verified traveler

Room need to double check for the cleanliness before customer check in... And the room bed sheet need to change cause the color tone already change to yellow..

2/10

Poor

14 Sep 2015

Ritesh

worst hotel with very very arrogant staffs.

It is worst hotel in this area. I reached around 9am in morning, I asked for checkin but they said I cant check in before 12am. If I want to do now I will have to pay 1 day extra charge which was too high just for 3 hours. I said OK I need just one washroom so that I can change and go to city. They asked me to go public toilet which is just outside of premises from back side and it was too dirty.

I will never ever suggest anyone to go this hotel again. Rating is false.

Partner

4/10

Poor

11 Sep 2015

Gary

One stop

Only real plus is that it was so cheap, old furnishings & bedding, neighbourhood has nothing to offer. Only plus near railway.

Family

6/10

Pleasant

09 Sep 2015

Verified traveler

Hospitality

The workers are not so friendly especially receiptionist. ✌️

Family

8/10

Excellent

08 Sep 2015

Fateen

A one day rest in city

I'm about to have a one day rest after work just nearby my home. So i drop by here only for one night, the room is quite perfect me. Just the receptionist a bit slow on processing the booking.

Partner

8/10

Excellent

05 Sep 2015

Cheng

Good for 4 family travel to stay at this hotel!

Good deal for money! But wifi is poor!housekeeping is clear.shower water a bit less ! Another way is fine hotel!

Family

8/10

Excellent

01 Sep 2015

Kok Bao

Warm In the Living Room

We stay in the 2 bedroom suite, the living room aircond unable to support the whole living room temperature, it has to be upgrade for the aircon, other that bed is comfort, price is very afforable.

Family

6/10

Pleasant

25 Aug 2015

MOHD

room was ok..but the hotel seems not as hotel

Family

8/10

Excellent

18 Aug 2015

Verified traveler

Value for money

Everything good, except the the floor lamp is not functioning for all Junior Suit, and the technician said its failure and only use for decoration purpose.

Family

6/10

Pleasant

17 Aug 2015

Sean

Not a Hotel

One Stop is a self catering apartment type of accommodation which is located in a rather strange location.
Upon arriving there, you might wander to your self, where your driver has brought you. Not your typical Hotel.
The \"Hotel\" is actually a converted parking Lot and not a Hotel at all!\"
In the Lobby, there are a lot of people milling about, some what aimlessly.
There is no coffee shop, or restaurant and the Apartment has exactly one Cup of coffee per person, per night,
as allocated by room.
There is a Hot and Cold water dispenser in the Apartment, but no Sink.
The \"Hotel\" has more in common with a Youth Hostel, but has no communal area or cooking facilities and with
a high presence of security personnel patrolling through the place, you might wander how safe this place is?\"
Still, if you are prepared to brave it, ... LoL! ...
One Stop has a pleasant surprise for you, when you open the door to your apartment.
Immaculately Clean and Tidy! The Beds are very comfortable and there is a wide selection of T.V. Channels to
keep you entertained. The Staff are friendly and helpful!
On the 4'th Level there is a swimming Pool, with lovely views.
Approximately 5Km from the Petronas Twin Towers (85 Malaysian Ringut to walk the Twin Towers Bridge)
expect to pay about 17 Malaysian Ringut in taxi fare.
The \"Hotel\" is not far from the KLA2 (Express Air Port Train Station) and well located to KL attractions.
EXPECT TO PAY A 150 DEPOSIT UPON CHECK-IN AT THE HOTEL!

2/10

Poor

16 Aug 2015

Khin Yong

A bit far from KL city. Hotel don't provide business central and also not allow early check in which will need sub charge of another 50% of the day rate which is too redicurious.New arrival guest can check in before 1.30 while I reach there before 10, was told to check in at 2pm or pay sub charge. Very un-friendly staff. More over the building was empty when walk out of the hotel which can be scary in the late night passing through as taxi will not drive to the main door and just stop moment they turn in.

8/10

Excellent

11 Aug 2015

Calcium

Good value base

All good, except fitness facilities. Weights machine was broken. Free weights were three Dumbbells. Otherwise it's a good value no nonsense base to a few days stay in KL.

6/10

Pleasant

04 Aug 2015

DeeAarBee

Good place for family

The presence of mosquitoes spoilt our night otherwise the one night stay was ok.
Good value for money and rooms are pretty good.

Family

10/10

Exceptional

16 Jun 2015

JULIANA

Clean and convenient location. Walking distance to take LRT.

Family

8/10

Excellent

06 Jun 2015

Linda

A highly recommended hotel for those with l budget

My family n I were surprised that we got such a big apt with that price we paid. The facilities were very well kept and it was very pleasant to know that there were cooking utensils. Even though the hotel was quite remoted, there were still convenience stores and eateries around the area which was very good. Our experience overall was very pleasant. The conceirge was also very friendly and gave us very useful information about kl.

Family

8/10

Excellent

04 Jun 2015

Liew SH

Nice hotel near to LRT.

The two bedrooms suit is big. We like the swimming pool and the laundry service. Definitely, we will choose one stop hotel again when we come to KL next time.

8/10

Excellent

03 Jun 2015

Verified traveler

solo getaway from busy town

Enjoyed the stay. Sheltered bridge to Chan Sow Lin lrt station. Free shuttle one way to KLCC/ BB. Clean swimming pool for both children pool and adult pool.

6/10

Pleasant

25 May 2015

nobuku

I am glad i booked this hotel

It was ok...not so good

10/10

Exceptional

03 May 2015

sam

That my 2nd time to stay at one stop its very good

Great for family's with kids swimming pool are Gray room cleaned every day

6/10

Pleasant

03 May 2015

shiqi

Only 2.5 - 3 star

Facing problem while check in. Staff not helpful,

10/10

Exceptional

26 Apr 2015

Mohamed Jinnah

Great place

Very secured hotel or serviced apartment. Great stay

Family

8/10

Excellent

14 Mar 2015

Roxanne

Free LRT passes make it worth the stay.

Accommodations were ok. Can be noisy. Pool needs repair as tiles are falling off causing injuries. We appreciated the free use of the LRT passes, made it possible to see the sights easier.

Family

8/10

Excellent

09 Mar 2015

Canadian family

Great serviced apartments near LRT

It's the second time we stayed at this hotel. Our family likes the confort of having 2 rooms plus a sitting area. The kitchen needs a hot plate or burner to be ideal, I am not sure if you can request one, we have not asked. The pool is more than adequate and great for the kids, the play area has swings and an small climbing structure and enough space to let the kids run safely. We like the easy access to the LRT and the complementary cards.

8/10

Excellent

04 Mar 2015

Sherman

very cozy place

big space for chilling and play in the room with bunch of friends.

Family

8/10

Excellent

25 Feb 2015

canadian family

Nice apartments close to train station

The front desk staff was efficient and well orginized. The apartment was clean and spacious with 2 bathrooms and an office beside the living area and dining room for 4. The kitchen was equipped with a kettle, tea and coffe, a microwave, large fridge, dishes and cutlery for 4. The pool was good size and separated fro the playground.

8/10

Excellent

17 Jan 2015

Evonne

Facilities: Good; Value: Affordable; Service: Friendly; Cleanliness: Tidy;

8/10

Excellent

17 Dec 2014

Rachana

Facilities: Typical; Value: Reasonable; Service: Courteous; Cleanliness: Pleasant;

Family

6/10

Pleasant

26 Nov 2014

acknal

Better options around

Room was dirty and smelled of cigarette smoke. Located in a rundown part of KL with lots of empty apartments & shops. Lucky it was cheap.

Family

4/10

Poor

12 Oct 2014

Cheez

Not for the faint hearted

The location is not too far from the city centre with easy access to the LRT but the surrounding areas of the apartment looks unsafe as it is located in a secluded area with an empty shopping mall beside it. The apartment staff required me to pay a cash deposit despite the fact that I had fully paid for the rooms. It's a good thing that I brought extra cash. The main thing that spoilt the last part of my trip was that we had already informed the staff a day before checking out that we required a late check out at around 1400hrs and they said it was ok as the occupancy rate for the hotel was really low, as we were getting ready, at exactly 2pm, a staff by the name of Rose called and reminded us in a harsh tone that we had to check out now and demanded us to pay extra charges for the room cos we were gonna be late to check out. My wife asked to talk to the manager and was given assurance that we could check out later and will talk to the staff who was rude to us. To top it off , at the reception when we were checking out, the staff ( Rose ) never even had the cheek to apologize for the unprofessional attitude and pretended to be busy . I would suggest that a family with kids or a couple would not be advised to stay at this apartment but if you are traveling in a group of friends 4 or more, then it would be ok. Overall I'm disappointed with the hotel's unprofessional and bad attitude of the staff but I'm glad that it's all over now

Family

2/10

Poor

24 Aug 2014

zzzbee

Very dirty bathrooms

The location of the hotel is convenient, it's linked to Chan Sow Lin LRT station, we had a 2-bedroom suite so it was very spacious with basic kitchenette in the suite. However, the WIFI was very poor, the bathrooms were very dirty covered with black mould and the front desk service wasn't really friendly. I don't think I will go back there again.

Family

8/10

Excellent

30 Jul 2014

Verified traveler

Nice stay

Nice room with low price.