Name: Hotel Venice
Address: 118 Lorong Thambi 2, Kuala Lumpur, 55100, MY

8/10

Excellent

03 Jul 2026

Zach

Staff was very helpful and professional.

Self

8/10

Excellent

09 Nov 2025

Angus

Clean spacious clean room with all necessary amenities including a massage chair that didn't need coins to operate. Staff welcoming, obliging and pleasant. I recommend this hotel. MYR 79 by Grab from KLIA2 arrivals and smooth journey

Leisure Self

10/10

Exceptional

02 Nov 2025

Shiva Karthikeyan

Excellent service

6/10

Pleasant

02 Nov 2025

Faruk

.

Leisure Self

6/10

Pleasant

02 Nov 2025

Amit

The location is good, very close to food stalls. I saw 4-5 cockroaches inside my room on the first day, I asked the reception and they gave me a cockroach spray which I sprayed for the rest of my stay. The room was decent though.

Leisure Self

8/10

Excellent

10 Oct 2025

GERALDINE JOY

The hotel is nice but it would be even better if the facilities were improved especially the air conditioning and cleanliness. What I liked most is safety, the ease of booking Grab, nearby to the Malls, KL Sentral other places to must go, and staff are accomodating and kind.

Business_and_leisure Partner

10/10

Exceptional

14 Sep 2025

Sherman

Nice staffs friendly and peaceful

4/10

Poor

02 Sep 2025

Rowan

First room we checked

6/10

Pleasant

09 Jun 2025

John

It had a strong mold odor like the AC filter had not been changed in awhile or bleach is not used for cleaning the bathroom. The room was also on a corner so it was a bit small. You get what you pay for and we slept well. Staff were very nice and helpful. I would ask to see a couple rooms if I stayed again. Very nice decor.

Business_and_leisure Family

6/10

Pleasant

07 Jun 2025

Adnan

Hotel Venice is good. Stuff great. If you don't have back pain and you can walk for 15 minutes to catch time square shopping mall and bukit Bintang Street this hotel is the perfect option for you

8/10

Excellent

31 May 2025

Chun Siong

Strategic location near to lalaport bbcc

Leisure Self

6/10

Pleasant

19 May 2025

DENNIS DINDO

Property is near a shopping mall.

Leisure Self

6/10

Pleasant

14 May 2025

Syed Moinuddin

Good environment & setup

Leisure Partner

2/10

Poor

12 May 2025

Zotunglian

Its terrible hotel in my life.

Business_and_leisure Self

10/10

Exceptional

15 Mar 2025

Palani

Affordable hotel

Our purpose of the visit for visit all temples in KL and this was a very location to access all public transportations

Partner

8/10

Excellent

12 Mar 2025

Emanuel

This hotel is located in a great are that is walking distance to the train stations and the malls as well as the local food areas. Has a convenience store in front of it as well. Best hotel for the price it’s unbeatable compared to other hotels around.

Leisure Self

10/10

Exceptional

02 Feb 2025

Cing

Na

2/10

Poor

22 Jan 2025

Peter

bad rude

10/10

Exceptional

20 Nov 2024

sheikh

First of all I like the non smoking system of this hotel and the staff are very helpful but I think your hotel needs some more facilities especially a smoking zone and coffee house?

Leisure Self

6/10

Pleasant

18 Nov 2024

Lauren

Did not feel safe as a woman outside the property. Lots of bugs got in through the vents. Staff were lovely though.

Leisure Self

10/10

Exceptional

18 Oct 2024

Sherman

Its a nice place to stay
Staff so friendly cleaniness
Locations is good near the big shopping mall about 5 minutes to walk

Leisure Family

2/10

Poor

03 Oct 2024

Stephannie

All the safes are “broken” unless you get the current front desk number and have Expedia call, then miraculously they find the master key to open the safe. The massage chair in 616 is broken, the massage chair in room 313 only has lower back and bum massage with minimal “squeezing massage “ for arms & legs. Totally not worth the “suite rate”. Doubtful the room really does have 195sq feet. Low water pressure on both floors. Just a cheap run down hotel that can’t afford to turn the lights on at night. It’s telling of the area that the hotel across the street keeps security guards on duty. This one does not.

Not only are all the safes prelocked so they are unusable, the safes are not bolted down.

Leisure Self

4/10

Poor

17 Sep 2024

Stephannie

It was a big mistake to stay here. They promised that they were strict on no smoking rules. However totally not enforced. But not true. I tried to call the front desk to let them know at check in that the safe is already locked. The phone wasn't working. However the front desk is able to call you!!!

So, only one electric plug works, besides TV/broken massage chair electric outlet.

Safe is locked so you can't use it, staff says all are broken.

Massage chair is so sad, the upper back massage mechanism is actually missing. The lower back mechanism is only working \"massage\"

Not soundproof at all - can't sleep due to drunken retching sounds echoing down the hall from two rooms the room of smokers.

And someone needs to measure the room, it's doubtful that this room really is full square meters described.

No tea, no coffee as described, but there is a kettle and cups. The laptop workspace is the same bedside table that hosts the kettle and cups.

Handle on wardrobe is broken, that's such easy repair!!

The hotel doesn't turn on the outside sign at night, adding to the very sketchy feel to the area. There is a security guard at hotel across the street but not here.

I must discuss my options with Expedia customer service.

10/10

Exceptional

03 Sep 2024

Ibrahima

NP

6/10

Pleasant

19 Aug 2024

ZAITON

During c/in, the male Indian staff ws very pro but the female staff (I think she was new) when I wanted to go out and ask if she can assist to call a taxi/grab,she replied that hotel dnt do booking for hotel guests but was corrected by the male staff to assist if guest pay cash for their expenses. Upon c/out, a female night staff did not even greet good morning but just ask \"yes?\"(I c/out early 0800hrs) never even smile, took my deposit slip, pass me RM100 (rm deposit) turn her back and yes, that's it. hahahahahaha xxxxxx poor attitude. Haizzzzz.... Except for the 2 female staffs, I could say that all is well for RM120 per night stay. hmmmmmmmmmmmm #207

10/10

Exceptional

02 Feb 2024

Ionel

OK

Leisure Family

6/10

Pleasant

12 Nov 2023

Hadj

I will recommend it...

4/10

Poor

04 Nov 2023

Jess

Room was not clean as comment i saw. Property abit old, Hotel didn't provide parking for guest, car strictly park in front of hotel but is road side or you need to pay for RM5 for parking beside hotel.

Business_and_leisure Family_with_children

6/10

Pleasant

27 Oct 2023

Hadj

I will book it again...

4/10

Poor

16 Aug 2023

Sin Kian

basin and toilet water flow very slow. the cleaning service after informing the counter, the cleaner did not turn up for cleaning and reason was given that he will do the check out first but it did not turn up for the whole day

Leisure Self

2/10

Poor

31 Jul 2023

Sofia

It's a terrible experience! The night employee clearly did not want to work (girl). We were given a room on the sixth floor which was very stuffy, and there was a strong smell of mold, mushrooms ... this is unsafe for health! all the walls were in dark spots and the ceiling too. The air conditioner was blowing warm air even though it was cold. there were dark long hair on the floor. We asked to change the room. we were given a room on the 5th floor. there was also a musty smell and the ceiling was stained, there was hair in the bathroom drain. and then, unexpectedly for Malaysia, you could hear a dog howling, as if in the next room. The air conditioner was making a very loud noise from time to time. And those were rooms with a window! without a window, I can’t even imagine what the humidity is like there! The hotel needs a big renovation and competent ventilation! We went to another hotel and are very happy about it! I don't recommend anyone to stay here.

2/10

Poor

31 Jul 2023

Sofia

It's a terrible experience! The night employee clearly did not want to work (girl). We were given a room on the sixth floor which was very stuffy, and there was a strong smell of mold, mushrooms ... this is unsafe for health! all the walls were in dark spots and the ceiling too. The air conditioner was blowing warm air even though it was cold. there were dark long hair on the floor. We asked to change the room. we were given a room on the 5th floor. there was also a musty smell and the ceiling was stained, there was hair in the bathroom drain. and then, unexpectedly for Malaysia, you could hear a dog howling, as if in the next room. The air conditioner was making a very loud noise from time to time. And those were rooms with a window! without a window, I can’t even imagine what the humidity is like there! The hotel needs a big renovation and competent ventilation! We went to another hotel and are very happy about it! I don't recommend anyone to stay here.

2/10

Poor

07 Jul 2023

Zulkifli

Linen not change upon check in but i just sleeping on top of duvet cover . Aircon dirty need to do servicing as well and all Shower area badly rotten and finishing too bad

Business Self

2/10

Poor

05 Mar 2023

CLOMBE

Nothing the receptionist was nice ,1 but ask me to sleep with cockroaches literally if i dont make allergie...

Leisure Self

8/10

Excellent

25 Feb 2023

SAIFUL

Strategic location

Business Self

6/10

Pleasant

31 Oct 2022

Verified traveler

Stuff are friendly and the room is okay

Leisure Friends

6/10

Pleasant

01 Aug 2022

Jerby

no wifi. Building is too old. rooms are smelly.

Leisure Partner

8/10

Excellent

08 Jun 2022

Kai Siang

There is dust and spider web inside the room which is not properly cleaned.

Business Family

8/10

Excellent

24 Apr 2020

Verified traveler

The property was great. Only negative is the room size was a bit small for my preference and the absence of mini fridge in all rooms.

Leisure Self

10/10

Exceptional

29 Mar 2020

Verified traveler

Very nice new hotel, rooms offered at budget prices

Self

10/10

Exceptional

21 Mar 2020

Verified traveler

Good hotel with two coin laundry stores near-by, 7 elevens also walking ditance.

8/10

Excellent

15 Mar 2020

Alex

Like:
- New
- Location 5 mins walk to Berjaya Times square
- Helpful staff

Don't like:
- No clean up or replenish of bottled water at all during my 4-night stay, i need to ask reception every night
- TV has no english/chinese news channel at all
- Had mosquito every night coming in from the ventilation window

Leisure Self

6/10

Pleasant

11 Mar 2020

Shawn

Just a quick stop over for 2 nights but the staff were very accommodating and friendly. Helpful and willing to assist in any way. Would definitely stay again.

Leisure Self

10/10

Exceptional

05 Mar 2020

Verified traveler

Courteous and polite. Very helpful the staff are.
ANY SHIFT!! :)

Leisure Self

10/10

Exceptional

04 Mar 2020

Jason

The moment I walked in, I was served with complimentary drinks from the friendly staffs! Was honestly surprise with the quality of the room and overall experience for the price I've paid. Will definitely come back again.

Leisure Self

10/10

Exceptional

29 Feb 2020

Verified traveler

Comfort and clean

Friends_and_family Friends

8/10

Excellent

14 Feb 2020

Moses

If you book here, make sure you don't book the small room. The room was extremely humid. Clothes were moist. The window does not close. It's open. And way too many mosquitos inside the room. I had to switch to another room and paid for the upgrade. Worth the extra money.

The staff were very helpful when I mentioned the problem and they got me another room right away

Friends_and_family Family

6/10

Pleasant

11 Feb 2020

Raquel

Ok

It’s ok

Self

10/10

Exceptional

10 Feb 2020

Verified traveler

Excellent Customer Service

I was very pleased with my stay at Hotel Venice. The room was clean and comfortable and the staff was very friendly and helpful. I would definitely recommend Hotel Venice for anyone looking for an affordable stay in Kuala Lumpur.

Partner

8/10

Excellent

09 Feb 2020

Verified traveler

Great location! The hotel is located a few blocks from Berjaya Times Square, which is a convenient hub to travel from. The studio I stayed in was small but it was enough for one person. The room was decently clean.

Leisure Self