Name: Topaz Beach Hotel
Address: No. 21, Poratota Road, Ettukala, Negombo, LK

6/10

Pleasant

05 Apr 2025

John Jay

Dreadful

Terrible hotel , staff very unprofessional and food was not always fresh , I stay at approximately 30 hotels a year and are usually very fair and honest in my reviews, avoid this hotel total Faulty Towers but without the sense of humour , however it is right smack on the beach in a fabulous location

Partner

8/10

Excellent

10 Mar 2025

Atila

Regarding the price hotel is OK. Breakfast was good. Nice garden and swimming pool. Beach area is clean. Room facility is just normal. Location is very good.

Leisure Friends

8/10

Excellent

09 Mar 2025

Paul

It's the staff that make a good hotel. The staff at Topaz Beach work hard to look after the guests. Our stay was very good and we will go back when we visit again.

Leisure Partner

8/10

Excellent

11 Sep 2024

Phillipa

We really liked the property. Good value for money. The only issue was there was a power cut and the hotel doesn't have its own generator. Not sure how often power cuts occur.

Leisure Partner

4/10

Poor

07 Jun 2024

Verified traveler

Old, dilapidated, repainted from the street

The hotel is old, dilapidated, repainted from the street and dingy from the back. The rooms are small and cramped. The bathroom is dirty and requires urgent renovation. The hotel surroundings are full of garbage. The beach is a tragedy!, run over by cars, very very dirty. Neglected swimming pool. I had booked a deluxe room with a view. I didn't get the room in the photos. Neither deluxe nor sea view. Nice service, bad breakfast (unless you like curry - I don't care)

Partner

2/10

Poor

23 Mar 2019

A/N

I booked two double room, when we arrived there was only one room. Expedia doesn’t pass correct informations to the hotel. Not worth..
Just wast of money, Do not recommend with Expedia.com

Leisure Family_with_children

6/10

Pleasant

06 Jan 2019

Olivia

In a good location on the beach and close to lots of restaurants. Room was very basic. Staff were very helpful and lovely.

8/10

Excellent

19 Dec 2018

Verified traveler

This is a friendly hotel ina good position .The food for breakfast is limited for variety and only cornflakes for cereal.I ony tried evening meal once and because I

8/10

Excellent

27 Nov 2018

Verified traveler

I oe. Joyi g my stay.The staff are very friendly .Myy room as a beautiful vieww

8/10

Excellent

01 Apr 2018

michael

Not so hot hotel

Hotel was nice but no hot water a big turn off. Food in restaurant average. Communication of deatils with staff difficult.

Partner

10/10

Exceptional

13 Mar 2018

Rosemary

Restful stay

Sitting on the terrace enjoying the view whilst having an excellent breakfast couldn't ask for more. Tranquil and relaxing. Bed was comfy. Staff as usual in Sri Lanka were amazing. Good value for money.

8/10

Excellent

31 Jan 2018

Geoff

Good, value for money.

Partner

4/10

Poor

23 Aug 2017

S.

close to beach

beautiful view off beach . Love the walks on beach

Partner

6/10

Pleasant

04 Jun 2017

Verified traveler

Decent beachfront spot for short stay.

Nice location near airport right on beach and along side many streetside restaurants and shops. Breakfast was decent. WIFI Was quite unreliable and slow, quite frustrating that it continually goes on and off. Nice beach view from room.

2/10

Poor

19 Mar 2017

Jamesina E

Did not stay- only room available without having to climb steep stairs was gloomy! No one was there when I arrived and the location wound hdave required transportation to go anywhere - drain covers were removed and.construction noises were heard

6/10

Pleasant

18 Mar 2017

Elena

Value for money

Good location: direct access to the beach
Attentive personnel
Average cleanliness
Problem with cold water in sink in bathroom
No sound isolation
No elevators which makes lifting the luggage upstairs quite difficult

Family

2/10

Poor

14 Mar 2017

Jamesina E

Worst first impression of Sri Lanka !

Promised loud music started at 6 would end at 10, at 10 they said it would end st 11. At 12 I checked out of the hotel where they tried to overcharge me for the airport transportation and the meal I had.

8/10

Excellent

04 Feb 2017

Kate

Right on the beach with pool and close to shops

Met at airport. Checked in at 5 am porter to handle heavy liggage. Woke early afternoon and had something to eat on terrace. Food available all day. Tours arranged. Atm at front door and selection of other bars. And restaurants on the spot. Easy and relaxing.

8/10

Excellent

28 Nov 2016

Balaji

It was good

2/10

Poor

06 Jun 2016

Verified traveler

Terrible hotel

This the worst hotel experience I've had through hotels.com (which I've generally been quite pleased with). We had paid for one of the more expensive rooms, deluxe or sureprior, I can't recall the exact name now, and after being showed the room, I returned to the counter to ask if they were sure this was the room that we had booked. I showed him the photos of the room type I had booked from hotels.com and the man at the front desk simply laughed and said \"oh no, that is one of our apartments, those are sold out\".

The condition of our room was terrible, the shower barely worked at all, and I had to spend about 15 minutes fixing the toilet before it worked.

I absolutely loved the rest of Sri Lanka, but I would definitely not recommend this area, and particularly not this hotel.

Partner

2/10

Poor

24 Mar 2016

Verified traveler

Only close to beach

Only pleasant stay without good restaurant and entertainment supports no Jim
Checkin&checkout no problem

8/10

Excellent

17 Feb 2016

Verified traveler

Very cost effective. If you just want a quick stop near the airport this is a good bet.

8/10

Excellent

30 Dec 2015

Verified traveler

Excellent staff, decent large room

The hotel itself was very basic, but this is what we expected. Hotel is right on the beach front, which we loved. Great neighbourhood with lots of eateries. Special mention for the staff there, very nice, very attentive, very professional. Great choice if you're on a budget or just want a place to stay for the night.

Partner

8/10

Excellent

07 Sep 2015

Lubomir

good beach hotel

Good beach hotel with nice food

Partner

8/10

Excellent

15 Feb 2026

Connie Randi

Sødt personale og udemærket værelse med aircondition. Skøn morgenmad

Friends_and_family Friends

6/10

Pleasant

18 Jan 2026

Annette

Værelset var det værste vi har været udsat for det hele var ved at falde fra hinanden selv om vi havde bestilt deluxe værelser men værelset ved siden af os var perfekt men det blev holdt hemmeligt,vi havde nr 17 og 19 og 18 og 20 var luksus.

Friends_and_family Friends

6/10

Pleasant

08 Jul 2025

Knut

Ok, betjening vennlig og servicen bra, samt overnatting billig. Ble møtt med et tillegg på 10$, i skatt pr. døgn. Da jeg viste kvittering på at dette var betalt, kom de med all mulige andre forklaringer, noe som innebar at de fjernet kjøleskapet.

Friends_and_family Friends

6/10

Pleasant

04 Feb 2024

Ingela

Poolen liten ville inte bada mera när man ser folk går i med kläderna på som dom går omkring med hela tiden
internet var dålig sämst på rummet

Partner

10/10

Exceptional

06 Dec 2019

Helga

Prima

Prima verblijf.

Self

8/10

Excellent

02 May 2019

Kevin

Good value and helpful staff.

A very nice and cozy hotel with friendly staff that was helping me with road directions and getting me a taxi. The breakfast buffet consisted of local food and fruits. The location is next to the beach and very close to restaurants and some convenient stores. I was pretty happy with my room. The sea view was great and the AC cooled very nicely. A very good value hotel I would say!

8/10

Excellent

07 Feb 2019

Madeleine

Trivsamt hotell med ett bra läge, precis vid havet och nära till restauranter och affärer.
Mycket trevlig personal. Bra frukost med både Continental o lokala alternativ.
Trevligt med glassbar i lobbyn.

Saker att förbättra: sänglampor bör finnas och fungera. Fler solstolar. Fräschare gardiner och i vissa rum behöver badrummen renoveras.

Partner

8/10

Excellent

04 Feb 2019

Verified traveler

Dejlig beliggenhed
Utrolig venligt personale man føler sig virkelig velkommen.
Kommer gerne igen

8/10

Excellent

04 Jan 2019

Verified traveler

Hôtel bien situé avant un départ pour l’aéroport. Très bon déjeuner. Chambre de base. Nous n’avions pas de frigo et le ménage n’a été fait en 3 nuits. Mais je retournerais à cet hôtel. Belle piscine avec vue sur la plage.

Leisure Partner

10/10

Exceptional

03 Nov 2018

Peter

Perfect location for medium price level

Direct on the beach, excellent location. The hotel itself is a little weard out, hasn't been refurbished since several years. Excellent breakfast, very friendly staff. Ideal for those who have limited budget but willing to stay on a perfect location

Family

4/10

Poor

16 Sep 2018

Peter

Slitet hotell med bra läge

Hotellet har bra läge. Men är slitet, funkar att sova någon natt eller så men hade inte tagit med tjejen dit.
Väldigt trevlig personal.

6/10

Pleasant

26 Apr 2018

Verified traveler

Super Lage direkt am Strand, Sanierung nötig!

Stark in die Jahre gekommenes Hotel!
Zimmer war nur oberflächlich sauber, Spiegel dreckig, Bettwäsche vergraut, Ventilator ging nicht. Freundliches Personal, gutes Essen, super Strandlage.

8/10

Excellent

04 Feb 2018

Siv

Prisvärt och trevligt boende

Prisvärt och trevligt boende nära flygplatsen. Mycket vänlig och tillmötesgående person. Kan varmt rekommendera detta hotell.

Partner

10/10

Exceptional

31 Jan 2018

René

Bien situé trop vieillot mais agreable quand-même

Très bien situé. Hôtel vieux a besoin d'etre sérieusement rafraichi. Personnel ok. Breakfast super

Partner

10/10

Exceptional

18 Jan 2018

Christina

Bra hotell spm första eller sista då det är nära till flyget.
Bra rum, frukost och mat. Alla rum har balkong mot stranden som är. Ärmars granne. Nära till ATM automat.

4/10

Poor

05 Jan 2018

Andocalif

車椅子に対応していない

車椅子使用者には不適です。エレベーターなし、バストイレに手すりなし。バリアフリーのリクエストを事前にしていましたが、チェックイン時にバリアフリーの部屋が無いと分かり困りました。

6/10

Pleasant

13 Oct 2017

Niilo

Ikääntyvä hotelli Intian valtameren rannalla

Ystävällinen henkilökunta.
Nouto puolenyön jälkeen lentokentälä sujui hyvin.
Tulo- ja lähtötaksit saatiin neuvotelen kohtuuhintaan.
Aamupalaterassilla kiva seurata veneitä merellä.
Vaikka ikääntyvä hotelli, ei ötököitä näkynyt.

8/10

Excellent

19 Mar 2017

Vera

Tilgjengelig og rent hotell

Svært god beliggenhet nær strand. Kort avstand til restauranter. Svært vennlig og hjelpsom betjening på hotellet.

Partner

4/10

Poor

18 Mar 2017

Verified traveler

run down hotel

run down hotel

8/10

Excellent

06 Mar 2017

Anna

Ruhig und freundlich, sauber und einfach. \n

da ich einfach bin, kein luxus brauche, ist es ganau richtig. Alles was ich brauche hatte ich ich und mehr will ich gar nicht.

2/10

Poor

07 Dec 2016

youn chul

절대 피해야 할곳

정말 안좋음 샴푸도 없고 배수구가 막혀 물은 내러가지 않고 수건은 조그만 것 두장뿐이고 조식은 오믈렛외에는 손가락만한 팬케익이 전부임 게다가 조식포함으로 예약했는데도 체크아웃시 별도 청구하여 한참 실갱이 하고

Partner

6/10

Pleasant

14 Aug 2016

LEI

离鱼市场非常远，酒店设施老旧水压不够没有电视冰箱。只能用于赶飞机过度

Family

6/10

Pleasant

25 Feb 2016

Verified traveler

Hotellet var i bra skick och personalen var mycket trevlig. Nära till strand och hav och även matställen. Även nära till automat för att ta ut pengar. Det som var riktigt dåligt var städningen som man fick säga till om för att inte bada i grus och smuts.Två gånger på nästan 14 dagar fick vi städat och det var endast då vi sade till.Toalettpapper fick vi också säga till om varje gång. Lakanen var det flera hål i och det kändes mindre lyxigt att ligga på dom. Solsängar var det ont om och hann man inte upp tidigt och paxa en så blev man utan. Vilket vi var nästan hela tiden. Wifi finns på hotellet vilket är mycket bra men om det fungerade fullt ut hade varit ännu bättre. Innan jag åkte iväg fick jag ett mail från hotellet att de erbjöd gratis hämtning från flygplatsen om jag angav flightnummer och tiden när jag skulle komma till Sri Lanka. Men när jag skulle åka hem började man att avkräva mig en summa för denna hämtning och påstod att något sådant erbjudande hade de inte erbjudit. För övrigt så var personalen mycket trevliga och nedervåningen hölls väldigt ren och fin samt polen.

Family

6/10

Pleasant

22 Feb 2016

cilla

ok hotell för ett par nätter

urusel service både i reception och restaurang. inget vatten, inget toalett papper fick säga till flera ggr.

Family

4/10

Poor

22 Feb 2016

Martin Sweden

run down

ants and spiders all over the room. not clean. broken sheets and pillowcases. never going back!

Family

8/10

Excellent

11 Feb 2016

sylvester

Sidste nat

Dette hotel bookede vi lige inden vi skulle flyve hjem til Danmark. Poolen var rigtig god og personalet var flinke. Det kan klart anbefales hvis man vil slappe af inden man flyver hjem igen.

Partner