Name: Holidays Express Hotel
Address: 2 Gamaet El Dowal El Arbia Street, Mohandesin, Cairo, 11111, EG

2/10

Poor

15 Jun 2026

Jafar

We couldn't stay. The place is horrible and the photos online are completely different from the ones we had. It is not clean and maintained. We checked out the next morning and if we were not extremly tired we would have not stayed one minute once we checked in.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Ireneusz

Room, breakfast OK. Staff friendly.

Partner

2/10

Poor

19 Aug 2025

Solomon

I didn't stay there I walked out the minute I saw the place it's terrible condition and I would like to have my money bake.
Otherwise I will dispute the charges with my Credit card

Leisure Family

4/10

Poor

06 May 2025

Omar

Smells very bad and noisy and poor service

Leisure Family

10/10

Exceptional

29 Apr 2025

Mohamad

Take it off Expedia website

2/10

Poor

04 Oct 2023

Asama

It’s really bad location and the non friendly staff!

Leisure

2/10

Poor

07 Oct 2021

Abdullah Mohammed

.

Business_and_leisure Friends

4/10

Poor

08 Mar 2021

Emad

it is less than a 3 three star hotel

1- this was not a 4 star hotel, but barely 2 star hotel
2- the air condition was blowing dust and small peices of dirt
3- the mattress was dirty and had spots on it, and the blanket was ripped
4- the food was not fresh, and the orange juice was colored water with orange color
5-the faust in the bathroom was leaking and every time I used it the water runs to the floor
6- A small area rug was so old and beat up and so the furniture

Business

2/10

Poor

01 Feb 2020

Verified traveler

Didn't like anything ,veey bad dirty hotel.,food is not good and staff is rude in brief i will never repeat

Business Self

4/10

Poor

15 Dec 2019

BHARPUR SINGH

Pathatic

Very old property, shady rooms, seems not renowned since last 30 yrs. Poor lighting into the rooms.
No one understands English, asking something from room service is a big challenge.
No proper house keeping, no-one cleans the room until you ask for, no tags for laundry, clean etc.
No electric kettle or iron into the rooms.

Business

10/10

Exceptional

23 Nov 2019

Zahair

Onderful

Very good

Self

8/10

Excellent

06 Aug 2019

Verified traveler

Nice place to stay in.
Nice staff.
Clean place.
All the staff were helpful.

Business_and_leisure Family

4/10

Poor

20 Jul 2019

Verified traveler

After a late check in at 3:15 while i arrived at 2:25 i get my room with no towels, second day they only put 1 set of towel, where we were 2 persons. Not so clean the room is with no view, the hotel under construction. I feel bad in this time

Friends_and_family Family

10/10

Exceptional

30 Dec 2018

Abdulsattar

Few days in Cairo

location was great, food not bad .. great price

2/10

Poor

22 Aug 2017

Fike

Bad hotel

Don't stay there, so dirty

6/10

Pleasant

11 Nov 2016

ABAIR

Their breakfast was okay

Strategy location. Restaurant,shopping,hospital and supermarket all near this hotel you don't have to take transportation you can walk to it.

Family

2/10

Poor

16 Sep 2016

Hana'

Horrible

Very dirty. Rude unhelpful staff. They will deny having the \"Expedia reservation on their system\" and will hold your passport to get your money. It's barely a one- star hotel. Plus it's overpriced! If you were unlucky enough like me you'll get to know why.

2/10

Poor

15 Sep 2016

Hana

Horrible hotel

After I booked through Expedia, I confirmed my booking with the hotel. Yet, upon check in, the clerk denied to have the booking on \"the system\". I showed him the booking confirmation from Expedia, the itinerary and the receipt, still he denied it. He refused to check me in before I surrender my passport for him to hold it until\"after the system shows my booking\". This was after he checked my passport and took a copy of it. I of course suspected that it's an attempt to blackmail me and ask for money, after he holds my passport and refuses to release it. I refused. I was forced to go roam the streets looking for a free room in another hotel!! The hotel is very dirty. Imagine how the rooms would look if the reception area is dirty!

2/10

Poor

30 Aug 2016

Eileen

terrible

So I arrived to Cairo from my flight around 2am. We got to the hotel around 3:45am. When we got there a man was standing outside, he approached us and told us we couldnt enter the hotel, my husband asked him why, he said check ins where done, funny thing is that my husband had called 4 hours prior to our arrival. My husband then argued and said he was going in and informed the guy he had called earlier, letting them know that we were going to check in late. after argueing for a few minutes he let us in. The receptionist greater us and we gave him all of our the information to check in. The receptionist then tells my husband that we were getting 2 double bed when my husband had specifically asked for a queen bed. We ended up waiting for 1 hr for a queen bed room, shouldnt they had our room ready? well they didnt. The room was disgusting!! it was soo dirty, the floor had hairs, the bed had hair, hairs all over! i wipped the bathroom with sanitizing wipes, luckily i carried them with me, the bathroom was even worse, by the looks of it someone had just left the room, there were cigarette buds inside the toilet. Overall horrible experience here... I was expecting a 5 star hotel here, for obvious reasons, Just something clean...

2/10

Poor

23 Aug 2016

Verified traveler

Very Bad Stay

Very bad stay and i will not deal with this hotel anymore

Partner

8/10

Excellent

28 Jul 2016

Tom

Nice

Nice area specially at night, many cafes and resturants. Th hotel is clean, staff are nice and helpful.

4/10

Poor

12 Jul 2016

IBRAHIM

Acceptable Hotel

It was acceptable, the price was very resonable.

4/10

Poor

11 Jul 2016

Ibrahim

Not bad, compared to its price.

Acceptable hotel near to Nile river. The services is very poor. I think this hotel shoul be 1 or 2 stars.

2/10

Poor

15 May 2016

Verified traveler

Miss leading customers by advertising 4 stars

When I booked as advertised 4 stars but actually 1 star

Family

8/10

Excellent

01 May 2016

Moataz

Business Trip to Cairo

Overall everything was good. just price is expensive for this hotel. Cairo.
hotel location is perfect and Cairo is very nice and very safe.

6/10

Pleasant

16 Sep 2014

Amin

Comfy bed

Room is clean service average hotel amenities fair hotel location good the hotel manager is insulting

Partner

6/10

Pleasant

08 Aug 2014

Samer

Thanks you for a good service i was very pleased in this hotel and I will back again

2/10

Poor

08 Nov 2023

abdel magid

Das hotel enspricht nicht Dir Beschreibung auf expedia seite
Das hotel ist eigentlich nicht geeignet für Übernachtungen es ist nicht mal wert für hostel
Sehr sehr alt Badezimmer ist fast unbenutzbar häne duche sind am zerfallen natürlich den boden auch Klimaanlage sind sehr alt und den teil im Zimmer ist sehr schmutzig/würde vom expedia Seite wegnehmen

2/10

Poor

03 Sep 2019

Verified traveler

سيّء جدا ف النظافة جدااااا و الاكل سيّء و تحس انك تاكل اكل بايت لدرجة اني تسممت ف يوم ف بطلت اكل من الفندق نفسه و فيه ناس فضوليين كل شي يقولون لنا check out؟!!!! يعني مش فاهمة لو شيك أوت يعني ما راح اقول للناس اللي ف لعدة ف الريسبشن ؟! و انا اللي دافعة فلوس الإقامة يعني مش قاعده ببلاش !!! مش فاهمة وضعهم .. ابداااا ما ارتحت ... اول و اخر مرة أحجز فيه.. انا لو حجزت فيه ف كان عشان اللوكيشن مناسب بس جد كل شي فيه مش مريح و رديء

Family

2/10

Poor

28 Apr 2019

Hassan

لا يرتقي للمستوى المطلوب وصغير جدا

Family

6/10

Pleasant

23 Apr 2019

YASER

اعتقد جيد للعمل نوم في الليل وعمل الصباح تقييم درجتين

6/10

Pleasant

11 Aug 2018

Khalid

التكييف سئ

6/10

Pleasant

22 Apr 2018

Pou Ching

服務質素

I didn’t use any of the drinks and food in my room fridge, but the hotel insisted on missing 1 chocolate and 1 can of Coke. Finally, my fianc is worried that the time of the plane will be late, and we will pay to go! To tell the truth, I have snacks and drinks in my suitcase. Candies, biscuits and chocolates from different countries will not be used by the hotel because I am still better than them. I also used my own towels, showers, etc. I didn't use the hotel at all. The hotel didn’t check it out. Before we checked out, a cleaning fat lady on the 7th floor ran to ask if my room was retiring. I said yes, maybe the hotel worker sneaked out to steal food. The hotel had forced the guest to pay without checking the truth.

Partner

2/10

Poor

19 Jan 2018

Verified traveler

فندق غير مرضي وسيء جدا

فندق سئ جدا وتقييمه نجمه واحده فقط حسب هيئه السياحه المصريه وتعامل الاستقبال غير مناسب ومحاولة الاستقلال في كل شي

2/10

Poor

11 Jan 2018

Tayseer

أسواء فندق و أوصخ فندق في الكون نزلت فيه

غير نظيف للغاية ولا يستحق أن يكون حتى نجمة واحدة. وصخ الفندق وصخ وصخ للغاية لدرجة القرف

4/10

Poor

02 Jan 2018

ابو هاشم

اتمنى من الجميع قراءة ما سأكتبه بتمعن

الموظفين بيحاولو جاهدين يخدموك ولكن مقومات الفندق سيئه الغرف قديمه الاثاث قديم ومتهالك جدا. الدور السادس فقط مجدد ولا يبلغوك الا لو حاولت تلغي حجزك كما حصل معايا النوافذ سيئه ليس بها عازل و زحمة الشارع تقلق منامك الفطور لا بأس به مناسب حسب قيمة الفندق. لاتوجد مياه مجانيه. سخان الماء بالطلب لعمل الشاهي او النسكافيه. السرير المزوج صغير. جدا الحمام صغير. المياه الساخنه عند الاستحمام فجأه تصبح بارده مع ان الجو بارد في فترتي هذه. تجربه لن تتكرر ابدا مع هذا الفندق مع إحترامي للموظفين لم يقصرو معايا اتمنى لهم فنادق اعلى مستوى من هذا الفندق لا يصلح للعوائل مع اطفال لضيق الغرف. بصفه عامه الفندق يحتاج لتجديد كامل من الارضي للاخير لان الموقع جميل لكن خساره مع فندق مثل هذا

Family

6/10

Pleasant

02 Jan 2018

Abdulaziz

النت ليس مجاني ايضا وقت حجزي لشخصين على اساس انه السرر واحد ملكي وواحد عادي
لكن وقت وصولي جميعها سرر عاديه ولم يتم تبديلها

Family

2/10

Poor

30 Dec 2017

Abubaker

الخدمات سيئة و لا يستاهل ٤ نجوم

8/10

Excellent

14 Sep 2017

خالد زهدي

جميل

رائع

8/10

Excellent

28 Aug 2017

ابو هاشم

المدينه المنورة

اقامه مريحه وموقع جميل وافطار متواضع جميل. يعني نسبيا فندق طيب

Family

4/10

Poor

13 Apr 2017

farhan

فندق الموقع فقط

اقامة جيده نوعا ما ولكن عدم نظافة الغرف كان لها دور في عدم الراحه. وعدم وجود ادوات الحمام. وملحقات الكوفي والمياه المجانيه. فندق للنوم فقط

8/10

Excellent

22 Sep 2016

jack

Hotel ligger i sentral . Super plass til allt

Jeg har det fournøyd 100% av hotelle . Å hvis jeg har en gang til tur til Kairo . Jeg skal dit . Å samen stedet.

10/10

Exceptional

29 Aug 2016

Hassan

مصر ام الدنيا

الفندق رائع قريب من الخدمات
الفندق ٣ نجوم وهنا يقيم ٤ نجرم

4/10

Poor

17 Aug 2016

Traiheeb

نطافة الفندق سئية ولم يستحق اربع نجوم نجمتين واقل هل يعقل يدخل النزيل على غرفة وسخة وتنظف امامه واكياس المخدات يقولون خالصة يلفوها بشرشف حكم عام النظافة دون المستوى مما قلل من قيمة الفندق

Family

8/10

Excellent

17 Jul 2014

Omar

Udmærket hotel.

Partner

6/10

Pleasant

12 Jan 2010

Anonymous

這一家旅館根本還沒有完全完工。對於客戶的需求反應太慢。唯一的