Name: Charmillion Club Aqua Park
Address: Nabq Bay - Sharm El Sheikh, Sharm El Sheikh, EG

Charmillion Club Aqua Park

Sharm el Sheikh -Dahab · Egypt

Nabq Bay - Sharm El SheikhView location

75 reviews shown

10/10

Exceptional

27 Apr 2026

Ginette

Mr Muhammad the manager , Chef Sayed , Chef Abdulrazek

8/10

Excellent

01 Apr 2026

ABOSEDE

Food tastes good but repetitive.
The Spa is okish but funny how disposable pant are not provided and the weirdest thing is having to wear bra. So, take your beach bra with you because I had to wear my normal bra while my body was being scrubbed. Been to spas in different countries and never experienced anything like this.
The suite we were given was so dusty but cleaner sorted it out after complaining. Thanks to (cleaner ALI), he made sure our room was clean throughout our stay.
Staff are nice and helpful.
Good for family with children.

Friends

8/10

Excellent

27 Dec 2025

Ram

The service was great. The people were nice despite language challenges. It’s insane how they work round the clock with a smile. The bathrooms could have been more updated, with occasional challenges for hot showers.

Food was good, and weather was amazing. Kids loved the aqua park which was our main reason for choosing this resort.

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

Suliman

The workers were nice

Leisure Family_with_children

10/10

Exceptional

13 Mar 2025

DPHolland

Pretty darn giid

Great experience start to finish. Food excellent with a massive choice for any palette. Staff attentive, friendly and professional.

Friends_and_family Family

4/10

Poor

10 Nov 2024

Romain

Worst all-inclusive hotel we've been to. Music was louder than at Ibiza; barmen barely knew how to make drinks and food was lower than average.

Leisure Family_with_children

4/10

Poor

04 Nov 2024

Apeksha Haresh

Pros: large property and good swimming pools and slides. Entertainment team try hard for guests.

Cons: standard rooms not big enough for family of 4- they ask for extra cost when checking and upgrade. Cleaners ok, not a deep clean everyday.
The worst: food! Bland, nothing for vegetarians except pizza/pasta/chips and salad. 2 al carte restaurants also has same type of food and nothing to rave about. Reception staff - terrible service and attitude

I would avoid this hotel.

Leisure Family

10/10

Exceptional

03 Sep 2024

Ishtar

Amazing amazing amazing, everything about Charmillion aqua resort was amazing. Highly recommend, friendly staff, great food lovely spacious room. I cannot fault this place. PLEASE IGNORE ALL THE BAD FEEDBACK ABOUT THIS PLACE!!! You will not be disappointed ☺️

Leisure Family_with_children

8/10

Excellent

19 Aug 2024

Majed

Hotel is family oriented, kids have lovely time in aqua park , all over experience is great , but the food need more improvement

Leisure Family

6/10

Pleasant

01 Aug 2024

Diva

Do not fool people you merely a 3* hotel

There wasn't anything about this hotel that was 5*
It should not be more than 3* hotel
Food was terrible
Charged for small bite size of ice cream
Only 1 bar that offers all the drinks
Even for tea and coffee you have to go to the bar
Beach is more than a mile away

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Gaafar Mohamed El

The property was absolutely gorgeous with incredible amenities and all inclusive. But the best part was the staff who were so kind, attentive, friendly, and courteous. They made us feel like friends.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2024

Dina

Excellent place with very nice and polite staff as well

Leisure Family_with_children

8/10

Excellent

29 Mar 2024

Sutej

Pros-location from airport, quality of pools and water slides as well as staff

Cons- lack of vegetarian food options and those available are not clearly marked. Also only one main restaurant which an get very busy in the evenings.

Leisure Family

10/10

Exceptional

10 Jan 2024

Orsolya

Simply perfect!

Leisure Family

8/10

Excellent

21 Nov 2023

Kenneth

Staff are brilliant. First time someone has actually got the Firestick working in the room when I’ve had a problem, although Wi-Fi in room is hot and miss but good in other area. Food is ok, but my omelette was an egg as they had run out of cheese ham mushrooms etc. shower is warm at best. Got the football on via bein sports at the bar. Shuttle bus to beach drops you at entrance of another charmillion hotel and then it’s about 300 metres to the beach where your AI is still valid. Good quality hotel where the staff are so attentive. Great aqua park slides for kids and adults. For £46 all inclusive a night single person it’s difficult to complain

Leisure Self

10/10

Exceptional

01 Nov 2023

Alison

Amaxing family hotel

Excellent hotel with brilliant waterpark that the kids loved.
Evening entertainment was ok for kids.
The staff were great especially the lifeguards who had a great rapport with thd kids.
Food was good- plenty of choice and the kids enjoyed it.
Our only downside was they were doing some work on the grounds just outside while we were there which meant i was woken early by the noise (7am) - however we were just unlucky with the timing of when we were there and they had to start early to beat the heat.
Overall an excellent hotel and would return.

Friends_and_family Family

8/10

Excellent

16 Oct 2023

sihem

We have spent 13 days in Charmillions Aqua Park and we had such a good time

Pros:
-A lot of fun on the slide for adults and kids
-Nice variety of food in the restaurant
-The staff was nice and welcoming
-Mini disco for kids and animation was great
-Kids area and playground
-Pool with wave was nice and never busy
-A lot of different activities to do during the day you don’t get bored
-The Spa was very good the massage was very nice and professional
-Nice gym facility

Cons:
-The state of the bathroom not very clean
-We needed to beg to get beach towel, they were not changed on daily basis as they said,
-The cleaner putting pressure on us the do the room when we were still inside
-The food got us sick 3 times in 13 days, we discussed this matter with the staff and guest and they all got sick at some point we believe from the chicken and fish and maybe some fruits
-The hotel is far from everything so you need to get on a taxi to get there
-Poor internet connexion

Leisure Family_with_children

8/10

Excellent

21 Jul 2023

Verified traveler

Kids Aqua Park excellent but room for improvement.

Positives kids loved Aqua Park although park pools close early at 5pm??. The resort staff are friendly and helpful. My room cleaner was excellent. Kids also loved the 9pm animation show.
Negatives - with only one main restaurant it can become very full and chaotic resulting in big queues when waiting to be served at the food stations. The resort is definitely catered to one nationality and you will have communication issues if you only speak English as it is barely understood at this resort. Too much queue jumping at food stations which needs to be addressed by management. Food is reasonable but I was disappointed with the evening dinner as not much variety from day to day although the bbq chicken cooked outside by the chef is delicious so I mainly stuck with this.
Snacks between lunch and dinner can be much better compared to other 5 star resorts in sharm el sheikh i have visited.

Friends_and_family Family

2/10

Poor

29 May 2023

Artemis

Food was disgusting all the meals there hotel is very old and not clean it makes you feel sick inside.

8/10

Excellent

28 Dec 2022

ABDUL

Hotel staff are very welcoming and provide excellent service.
Food choices are very limited and lot of repititions of the menu and not always hot.
Aqua park facilities are good for children and adults.
Hotel is clean and tidy. Has access to beach via a hotel bus to another hotel in there chain 10 mins away

Friends_and_family Family

2/10

Poor

15 Nov 2022

Ian

Hi Expedia, this is one of the worst hotels experience that you can offer.
Staff extremely rude and they will try to charge extremely high rate and miss informe.

I stayed 2 nights two nights for the COP27 event and last night I want to add a person to my roam ( wife) they wanted to charge 700usd extra for this, the amount extremely ridiculous!! But when register I ask for this information and said that is was okay and maybe without cost!!!
Avoid this property.

Business Self

8/10

Excellent

30 Aug 2022

Ahmed

Lovely place for a family vacation. Though, no internet in the rooms.

Friends_and_family Family

4/10

Poor

28 Aug 2022

Nir

The pools and water park are great.
Terrible food, the level of cleanliness in the dining room is very low.
We booked a vacation on an all-inclusive basis, but in fact the hotel asked for extra charge on basic things as well.
Low level of cleanliness in the rooms
The check in process takes a long time
We were very disappointed with the hotel

Leisure Family_with_children

10/10

Exceptional

07 Aug 2022

Fares

Had a great stay with my family (Aug 2022). Hotel staff are extremely nice and helpful especially Antonyos Sedik. Hotel rooms are very spacious and cleaned very well everyday. Aqua is fabulous with many slides for all kids ages. Pools very clean and facilities are excellent. Spa and GYM are great.
The only downside is 2 things:
1. No Wifi at all in rooms and facilities.
2. Restaurant is awful, food quality is very bad and the restaurant is NOT clean. I had an all inclusive package but could not eat at the restaurant. So you better go for bed and breakfast booking.

Leisure Family_with_children

2/10

Poor

29 Jun 2022

Shuruk

The only thing I like the staff all other things bad and the SPA is very bad and dirty
the guest was terrible look like was there 1st time in the resorts
and same food every day food was bad and low quality all over don’t waste your money with this resorts

Leisure Family_with_children

6/10

Pleasant

18 Jun 2022

Zineb

Room is spacious and cleaned daily. Wifi is not existent which makes is hard to accommodate business while on vacation. Reception staff very helpful, housekeeping staff very friendly and bar staff is pretty much the best. Special note to Maged at the main bar, he goes above and beyond to accommodate customers needs, he works non stop. Also Atif at the beauty salon is very professional and does a good job. The kids loved the slides and water park, but strangely enough they close the water part at 4:30 PM!!!! Fall options are limited, repetitive, tasteless food.

Leisure Family_with_children

8/10

Excellent

24 Feb 2022

nabil

المكان جميل والخدمة عالية المستوي والعاملين ممتازين ، لكن المراتب غير صحية وقديمة ولا تتوافر مراتب صحية

Leisure Family_with_children

10/10

Exceptional

05 Dec 2021

Adel

Very good hotel

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2021

Adel

Very Good hotel

10/10

Exceptional

17 Nov 2021

ERENY

Great

Leisure

10/10

Exceptional

16 Nov 2021

Mazen

Very good to children

Friends_and_family Family

10/10

Exceptional

03 Nov 2021

Verified traveler

Not a 5 Star Service

Overall we had an amazing time! Hotel waiters, bar staff, life guards were amazing.
Our reason for some of the low scores were due to the following.
A 5 star hotel should have bath robes, wifi as a basic. It took 4 days before we were given robes. They offered wifi routers at an additional cost, this was a back and fourth journey to the reception as they couldnt make up there minds if there was a working router available, to add to it they wanted a seperate deposit for the charger wire.
The hotel were not fumagating for mosquitos until we complained.
Beauty and massage sales people were to pushy, if you said no you were met with a challenge 'why do you keep saying no'
Not much choice for vegetarians, when we politely asked for more dishes they said eat potatoes and salad, really? Far from 5 star service. Outside of this great pools and slides and a good service from the bar staff.

Friends_and_family Family

10/10

Exceptional

01 Nov 2021

Adel

Good hotel

Business_and_leisure

6/10

Pleasant

05 Jul 2021

Verified traveler

Good

Leisure Family

6/10

Pleasant

01 Jul 2021

Verified traveler

Not bad

Leisure Family

8/10

Excellent

06 Jun 2021

Verified traveler

Overall is good but the food quality is not the best but about variety is good

10/10

Exceptional

28 Sep 2020

MAHMOUD

amazing hotel

Every thing was amazing in the hotel and staff all of them were friendly except Bus beach time is every hour and beach is rocky beach not sandy beach

Friends_and_family Friends

10/10

Exceptional

11 Sep 2020

Ahmed

Very good

Friends_and_family Family

8/10

Excellent

07 Sep 2020

hossam

Thanks to all staff reception, restaurant, pool, bars

Friends_and_family Family

8/10

Excellent

08 Aug 2020

Marina

Let me say that we visited this hotel right after it opened post covid
A good choice if you have kids.

Pools: You have one regular pool 80 and 160 cm
1 pool for kids 30 cm long with amazing aqua park games and slides but even adults enjoyed it with a few games even for small kids.
Another pool with games and slides and floaters for adults that we enjoyed as well, and one small pool with artificial waves.

Food: Out of a lot of hotels that I visisted I can say that the hotel is generous, at lunch everyday you would have an ice cream station and they made really nice cocktails that kids enjoyed.

Let me tell you one big note about the food there is that they care about quantity more than quality, like at breakfast they would provide different cheese, a lot of pastries, proteins, sausage, they are just okay but low quality. Lunch and dinner were mostly good, with a pasta, sandwich, and other stations but again the cheese and luncheon used not the best quality( just okay)
If you are a coffee lover then quality not satisfying we had to bring our own coffee. Snacks were always by the pool.

What we really liked is how friendly and helpful all their staff was: no exception. Whenever we went everyone there doing their best and even going the extra mile just to help (even sometimes without having to)

One major dissapointment about this visit is how loose they are with the some rules,a lot of people were in the pool with tbeir regular clothes, which made us uncomfortable.

Leisure Family_with_children

8/10

Excellent

16 Mar 2020

Very clean. Drinks from the package were very watered down and food from buffet not very nice

Leisure Partner

10/10

Exceptional

25 Feb 2020

Amjad

We had a lovely holiday in Feb 2020.The Hotel was beautiful and looked after us very well. Kids loved the aqua park. Entertainers did their best to keep kids engaged.

Friends_and_family Family

6/10

Pleasant

08 Feb 2020

Ahmed

Good except the non heated pools

Friends_and_family Family

6/10

Pleasant

11 Nov 2019

Stephen

Underwhelmed

I would say this is more of a 2.5-3 star resort. Contacted the hotel for an airport shuttle, and they wanted $70. It is only a five minute drive from the airport. We booked with another van company for half the price. The food was poor to mediocre. There was one waiter, Ahmed, who was amazing. He would always bring us our preferred drinks without us having to ask. While sitting by the pool, you are bombarded with excessively loud music. There was no non-smoking area by the pool. Cigarette smoke was everywhere. The staff/activity people are constantly trying to sell you trips/spa packages. We booked a shore dive scuba package which was over priced. The car that picked us up was horrible, no a/c, torn up seats, old. The trunk was full of scuba tanks, so all of our personal belongings were on our laps. I’m sure it was just the personal vehicle of one of the dive shop staff. The rental equipment worked, but had seen a better day. On the plus side, the dive guide/instructor was very good and they arranged for someone to watch our kids while we were diving (for an extra fee). The kids loved the pools and slides. I would give the room 2 stars. Only shampoo and body wash were provided, no conditioner or lotion. The cleaning crew did not provide extra toilet paper. 2 calls to the front desk and an hour later they gave us 1 roll. Beds were old not super comfortable. I’m glad we only booked 2 days and not a full week.

Friends_and_family Family

8/10

Excellent

11 Nov 2019

Verified traveler

I like the view and the scenery of hotel. The best thing is I and my family love to play in aqua park we enjoy our stay there

Leisure Family

8/10

Excellent

09 Nov 2019

Verified traveler

Nice family hotel, the water park was great and outside facilities clean. The room was very spacious but not very clean. The food was mediocre and not very tasty. We do not recommend The Italian restaurant the food was the same has the buffet. The Indian restaurant was fantastic we could have eaten there all week. Staff was mostly very friendly and helpful. Check in was smooth. The kids club need better activities and staff that enjoy being with kids. This was not the case. All in all we had a pleasant stay at this hotel.

Leisure Family_with_children

8/10

Excellent

19 Sep 2019

Verified traveler

The animation shows needs upgrade
Food quality and variety needs to be increased

Leisure Family_with_children

8/10

Excellent

17 Sep 2019

Moataz

This property has
Nice place
Clean
Very good staff
Very exciting aqua park for adults and children
Good food

The only bad thing was annimation team

Leisure Family

4/10

Poor

07 Sep 2019

Eman

Public

Infact I didnt like the atmosphere as that in charmillion gardens

Family

8/10

Excellent

02 Sep 2019

Tawfiq

Very nice hotel and staff

Very good hotel and staff especially mostafa from reception who was very kind and helpfull always

Family

6/10

Pleasant

29 Jul 2019

Verified traveler

The one pool was nicely maintained and the water slides were fun, but there was no free wifi (I wound up paying 50 dollars renting a modem five times, the higher gig modems were never available). Eating seemed ok until sickness took over on day three. The all inclusive resort charged 50 pounds per heineken, and the ice in their complimentary beverages might have added to the severe stomach pains. If you don't eat or drink there you are just fine, the problem is that there is NOTHING close by unless you take one of their taxis..

Leisure Family

10/10

Exceptional

04 Jul 2019

Verified traveler

Nice for family and kids.. Arranged entertainment programs

Friends_and_family Family_with_children

4/10

Poor

01 Jul 2019

Verified traveler

Stay only for the Aqua park

Aqua Park very good. Staff and service very good. Airport transfer very good in modern vehicle.

Free Wi-Fi only in the lobby lounge. Pool to small for number of guests after the aqua park close at 5pm. Meals: mass catering and canteen style.

Room interior, Lobby, Wi-Fi lounge and sun loungers require major renovation and upgrade.

Family

10/10

Exceptional

09 May 2019

Verified traveler

Property was clean and have a nice view on the Aqua Park

Friends_and_family Family

8/10

Excellent

26 Mar 2019

Shireen

Needed mosquito plugs

Family

10/10

Exceptional

24 Dec 2018

Hany

Everything was excellent for the price we paid, it was a great value for the money, staff were friendly, the access to the other property for the beach was a plus, overall fantastic experience

Leisure Family_with_children

8/10

Excellent

02 Aug 2018

Seif

Good but yet :-|

The aqua park was great although not enough floaters for everyone & u have to keep looking for one.
Food is no that great with a not much varieties
Animation team is very active and great
Rooms are clean and comfy

Family

8/10

Excellent

20 Jun 2018

Verified traveler

Excellent hotel and nice stay with high level of performance from reception staff

2/10

Poor

09 Apr 2018

karen

Horrible experience

This Resort is the worst I’ve ever seen, rooms were disgusting, staff are greedy/hustlers, my son had a rash from the sheets and from how disgusting the rooms were. I could not handle the dirtiness of the washrooms and beds. This hotel should be closed down due to hygiene purposes.

4/10

Poor

08 Apr 2018

Melanie

Average to disappointing

The reception staff were helpful, especially Mahmoud (shift leader). Most of the staff were very friendly and willing to please. The animation team were entertaining. It was annoying being constantly interrupted by people trying to sell their services, even while trying to relax at the pool side, people were continuously approaching us to sell tours and spa services, etc. The rooms are in need of a face-lift. The food was the most disappointing part of our stay. My 8 year old got a bad tummy. The food was tasteless, not many options were available on the buffet, and the hotel is located some distance away making accessibility to alternative restaurants difficult. The hotel advertises a \"private beach\", but it is not actually on the beach. You have to take a shuttle (which runs once every hour) from the hotel to their sister hotel, and then it's quite a walk down to the beach once you get there, especially if you have strollers and little children. Do your homework around taxi prices before agreeing to the rate quoted by the hotel affiliated taxi services. No free wifi in the rooms.

Family

10/10

Exceptional

24 Jan 2017

Maro

Exceptional hotel

Very nice hotel. Aqua park is amazing for kids of all different ages. My boys aged 7 and 5 wouldn't come out. Thanks to Mr. Mohammed in the reception for upgrading our room in order to be close to the rest of our group. Variety of food and animation team is the best I have ever seen and they speak lots of languages.

4/10

Poor

30 Dec 2016

shwan

There is no beatch inside hotel

I dont recommnded
Bad food quality
Bad staff
Bad intertemnet

6/10

Pleasant

24 Oct 2016

Alaa

The food was bad

Family

10/10

Exceptional

26 Sep 2016

khalid

worthy

awesome for kids

Family

8/10

Excellent

03 Sep 2016

Hossam

Excellent resort for family stay

The hotel was great , very friendly staff , and very safe for child's
My child lost his phone during stay, and someone from restaurant staff found it and keep at reception , it was very good behavior and the animation team was very funny sure i will come again very soon

Family

10/10

Exceptional

28 Jul 2016

FIRAS

Wonderful

Was really wonderful times
We enjoy it

Family

10/10

Exceptional

27 May 2016

Verified traveler

2nd time and will not br the last time

fabulous

Family

8/10

Excellent

09 May 2016

Mohammed

A resort great for kids

I stayed 2 nights. Everything was comfortable. Food was ok, internet was not available in rooms. Nothing around the resort

Partner

10/10

Exceptional

31 Aug 2015

Verified traveler

strongly advised

it was amazing very good hotel specially for kids they are enjoy alot at this hotel every thing was more than fine even other guests.

Family

6/10

Pleasant

23 Jul 2015

Nassim

good but needs few touches

the hotel is good with amazing aqua park, but the beach is far from the hotel and the part of the beach allowed is not good
the price was high relative to other hotels in the same level

Family

8/10

Excellent

02 Jul 2015

Verified traveler

All inclusive holiday

we went for a week and I think thats more than sufficient. good for kids. I must say italian an dindian restaurants are there only for name sake but main restaurant serves everything. They are not authentic. Again had slight problem with air conditioning but management failed to repair. we were able to manage.
Over all a good holiday. towards the end food got a bit monotonous.
BE WARE lots of hassle in markets and booking tours even at the hotel.

10/10

Exceptional

29 May 2015

Verified traveler

Excellent

Excellent

Family

10/10

Exceptional

26 May 2015

Haytham

good