Name: Tokyo Plaza Hotel
Address: 2-15-1 Hyakunin-cho, Tokyo, 169-0073, JP

10/10

Exceptional

16 Jul 2026

Mary

My entire experience was perfect, room was clean, staff was super friendly and the 6th floor smoking area was a welcomed suprize! Will definitely stay here again!

Self

10/10

Exceptional

11 Jul 2026

Mary

I was very pleased with my stay. Fresh coffee every morning, the hotel was clean an the staff was super friendly. 6th floor had a smoking room, which was greatly appreciated! The neighborhood has everything you'd look for, plenty of food options, a 7/11, Family Mart and Don Quixote. If youre looking for an affordable option this is a perfect choice!

Self

6/10

Pleasant

01 Jul 2026

Grace

Very humid in the room, musty smell.

Partner

10/10

Exceptional

12 Jun 2026

Christina

The staff is helpful. The location is great, great night life and extremely safe! Close to everything like 7-11, a small Donki, lots of restaurants and to the Shimbuya Crossing and 3D cat! A shrine like right in the neighborhood. The only bad thing for me because I’m in my mid 50s and use a mobility scooter is the steep 19 stairs to go to front desk every time you come and go .

Family

10/10

Exceptional

06 Jun 2026

Carolina

Good location, very clean and friendly staff

4/10

Poor

01 Apr 2026

denise

BED BUGS!!! I only stayed 1 night. Less then 24 hours! And woke up with bites on my arms, face, neck and legs. I had never experienced bed bugs and didn't think to inspect the bed. A week later and I am still struggling with the bite sites. This building is also on a busy street. I could hear everything. I even checked if the window was open because it was so loud in the room.

Partner

8/10

Excellent

28 Mar 2026

SENG YEE

Near to shin okaba station, about 3 mins walk.

Family

10/10

Exceptional

22 Mar 2026

Ross

So much shopping nearby! Especially convenience stores.

Family_with_children

8/10

Excellent

12 Mar 2026

Albert

Hotel is in great location, clean but could use upgrading, especially bathroom. Overall satisfactory for short stay.

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Jolina

Excellent location, lots of shops, restaurants, near a train station. There are stairs to enter the hotel and no elevator so be warned. Room & hotel are clean. There is a dining area that can be used with free coffee & tea. We ate our 7/11 breakfast there.

Leisure Family

10/10

Exceptional

06 Dec 2025

ramika

Rooms were clean supportive staff

Leisure Family

8/10

Excellent

05 Dec 2025

Laura

Location, coffee in the morning.
Stand out in a non positive way was stairs entering the hotel.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Ana

Very nice hotel and near a train station and a lot of convini stores

6/10

Pleasant

23 Oct 2025

josefina

close to Shin Okubo Station, lots of small restaurant, next to DonQ & supermarket but there’s no elevator from the ground floor to the 2nd floor, you have to cary your 50 lbs luggage !

Leisure Partner

10/10

Exceptional

11 Sep 2025

Donna Mie

Stayed for 10 days and glad we found this place. We aren’t familiar with Tokyo but we would like to be close to the city and walking distance with some areas that we like to visit and this place was perfect. Its an old building but its well maintained. Clean and they gave you fresh towels everyday, and clean the rooms whenever you asks for it. The room was enough for my husband and I. We love the place, and would be coming back the next time we will visit Tokyo.

Leisure Partner

8/10

Excellent

22 Aug 2025

Alfred

Close to the train station and allow to store the luggage before the check-in and after the check-out. The only drawback is the evaluator only to the 2nd level but not the ground level. Have to carry the heavy luggage to the 2nd floor.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Adriana

It’s a few steps away from a Metro station. There are plenty of stores and restaurants around.

8/10

Excellent

01 Jun 2025

Cynthia

Great location and really appreciated being able to leave our luggage safely at the hotel till we left Tokyo, mid afternoon, well after check out.

Leisure Family

6/10

Pleasant

23 May 2025

Elsa

The hotel is quite old. There is a flight of stairs from the hotel entrance to the lobby. Guests must carry their luggage up the stairs because there are no elevators or escalators from the entrance to the lobby. Beware if you have heavy luggage. There is a strong damp and moldy smell when I enter the room, especially in the closet area. I suppose this is because sunlight does not reach that area of the room and the hotel is old. Other than this, the hotel is ok.

Leisure Family

8/10

Excellent

09 May 2025

carolyn

Very good location! Clean. Pillows are not comfortable. Good for short stay.

Friends_and_family Family

10/10

Exceptional

07 May 2025

Joshua

The basic room is a decent enough size that you dont feel like you are in a closet

Leisure Self

8/10

Excellent

18 Mar 2025

Glenys

Very clean room private bathroom. 2 3/4 beds jug fridge and a microwave avail in the coffee room
Just a few minutes walk from shin-Okubo train stn. Recommend for simple clean hotel

Leisure Partner

10/10

Exceptional

03 Mar 2025

J Alstan

Nice hotel, good location

We stayed here for one night before flying out of Tokyo. Great location, and the front desk people were super cool with holding a lot of our luggage for the entire next day. Room was comfortable and relatively spacious. Thanks!

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Abe

Location comfort all in one! Will definitely stay here again staff is very polite and English speaking was a beautiful stay :)

10/10

Exceptional

10 Feb 2025

HONG XI

Good location, close to JR, restaurants and shops.

Friends_and_family Family

10/10

Exceptional

28 Nov 2024

Adam

This is a great property for exploring the surrounding neighborhoods of Shinjuku, Harajuku, and even Shibuya. Shin-okubo station is just 2 blocks away and a Don Quijote is literally next door.

The property itself is in decent condition with a single elevator and adequate amenities. It's fairly clean overall but you'll find some dust in areas if you're on the tall side. We were on an upper floor with nice city views but no ability to open the window. Note that the main entrance is on the 2nd floor and so you'll need to lug yourself and your luggage there before being able to access the elevator.

The room had neither a safe nor a microwave, but did have a fridge and even a room/fabric freshener. The water pressure was mediocre as is the internet speed - fine for browsing but with relatively high ping if you're e-gaming.

Despite the nitpicks, the place is a great value for the price in a really convenient location if all you're looking for is a place to put your bags and sleep.

Leisure Partner

6/10

Pleasant

16 Oct 2024

Nicholai

This is a great place to stay for location; the space is clean, but the beds were quite uncomfortable. Very stiff mattresses with flat pillows. However, the location near Shin-Okubo station is very convenient.

Leisure Family

10/10

Exceptional

21 Sep 2024

Jeffrey Paul

Very helpful Friendly staff clean room. Great location a few mins walk to jr yamonote line 10 mins walk to kabuicho very convenient

Leisure Self

2/10

Poor

23 Aug 2024

Shiu Hung

Air conditioning does not work. Room was humid. We couldn't sleep because

10/10

Exceptional

19 Jul 2024

sabrina

The customer service is outstanding. The staff went out there way to accommodate our needs. Beds were firm but it’s better for the back. The room was larger than expected. If you are looking for somewhere basic then this is the place.

Leisure Family

8/10

Excellent

25 May 2024

Janet

It’s so convenient for us.

Leisure Family

10/10

Exceptional

16 May 2024

Sally

Convenient location and stored my luggage for me

Leisure Self

4/10

Poor

01 Apr 2024

Jimmy

Inconvenience

Family

8/10

Excellent

24 Jan 2024

Dean

Location and service great

Rooms were of sufficient size for 1 adult and 2 kids. Rooms were clean and service was great. Highly recommend for an economical space while in Tokyo. Location is very convenient to two train stations.

Friends_and_family Family

4/10

Poor

06 Jan 2024

Verified traveler

Nice area but hotel is old and small. More like a backpacker hostel. Doesn’t look like the picture at all

10/10

Exceptional

11 Nov 2023

Michael

Staff was quick and respectable.

Leisure Family

10/10

Exceptional

07 Nov 2023

Joseph

Area is very close to Metro station and many activities. Bathroom out of the 80s, but everything works fine, blast from the past. Comfortable pillows and bed. Just enough space for luggage. The guest lounge is more of just a room to microwave your food so that's all we used it for. After the stairs to get to check in there is an elevator so it helps. I would stay here again.

Leisure Family

10/10

Exceptional

24 Oct 2023

Robert

Front desk was very polite and helpful through out our stay. Thank you.

8/10

Excellent

13 Aug 2023

Isaac

I liked that it is close to many shops and restaurants. The train station is close by and easy to get to

Leisure Family

6/10

Pleasant

24 Jul 2023

Raymond

Good surrounding area and a perfectly acceptable hotel in Shinjuku

Friends_and_family Family

10/10

Exceptional

21 May 2023

CHIN CHEN

The location is really good.

Leisure Family

8/10

Excellent

10 May 2023

Joshua

For a business hotel, it was much as i expected. Only thing is that there is no elevator from 1F - 2F. But they do have an elevator for the other floors.

Leisure Self

10/10

Exceptional

27 Apr 2023

Erick

The property was in a good location due to being by 2 trainstions.

Leisure Family

10/10

Exceptional

22 Apr 2023

Juliet

Very convenient to the train station and shops

Leisure Family

10/10

Exceptional

24 Jan 2020

kevin

Great location and the breakfast was good (fried egg, toast, bacon and sausage). Very nice and helpful staff. Quiet and comfortable room. The sink in the bathroom leaked a little around the faucet, but the water went into the basin, so no big deal. I plan to return.

Friends_and_family Friends

8/10

Excellent

04 Jan 2020

Verified traveler

I like it that its close to train station and lots of food stores.Nothing unit about the place.

Leisure Family

8/10

Excellent

14 Dec 2019

Verified traveler

Compared to other countries the rooms are small, however for Japan they are reasonable sized for 3.

Leisure Family

8/10

Excellent

07 Dec 2019

MB

Room spacious for 4. Lovely staff, good breakfast included, very close to station and lots of restaurants. Beds incredibly hard. Bathroom tiny and strangely like an airplane bathroom. Steps up from the street are a killer with heavy luggage.

Leisure Family

8/10

Excellent

21 Nov 2019

Sam

Very very nice staff, and a very good location, only issue was getting in and out the bathroom, very tight squeeze in the room we were staying in

Leisure Partner

8/10

Excellent

19 Nov 2019

Kathleen

OK

Everything at this small hotel was OK. The best feature is its location -- I wanted to stay in Shin Okubo and that's where it is. My room was large by Tokyo standards and included a fridge and desk. The overall feel is \"budget,\" but I didn't stay in SO in order to spend a lot of time in the room, so I don't really care that it wasn't five star. Noise level was not bad, esp considering that almost every room is close to the elevator.

Self

10/10

Exceptional

03 Nov 2019

Verified traveler

Can’t fault the place, nice staff, English not too bad. Front desk maned 24hrs. Room small as you would expect. Everything clean and tidy. I stayed 17 nights so had a good feel for the place. Breakfast 500y was good. About 3min from the nearest station.

Leisure Self

8/10

Excellent

28 Oct 2019

Verified traveler

Good for the price.

Room is quite spacious, bathroom a little old but good for the price.

Friends_and_family Family

6/10

Pleasant

25 Oct 2019

Verified traveler

the key operates all the electricity in the room, not enough outlets, and what bothered me the most is you had to leave your key with the front desk whenever you went out for the day. When you came back to get your key, they didn’t ask for any ID, just handed the key to you.

Friends_and_family Friends

8/10

Excellent

17 Oct 2019

Tanya

Great staff willing to help, close to the train station and there is food all around you along with shops where you can purchase food, snacks and water.

Leisure Family

8/10

Excellent

08 Oct 2019

Wai Man

Very convenient location. Less than 5 mins walk to stations of 2 of your choices to different line. More local area so food is more economical than in center of Shinjuku.

Family

10/10

Exceptional

07 Oct 2019

Ningya

The hotel is very close to 2 train station. Its very accessible and a lot of nearby stores and restaurants. Very accommodating staff.

Leisure Family_with_children

8/10

Excellent

04 Oct 2019

Verified traveler

The hotel was very close to everything including the subway.

Leisure Family

4/10

Poor

02 Oct 2019

Verified traveler

Close to train station. Room was ridiculously small. Nowhere to put suitcase. Very basic breakfast with no choices other than tea, coffee or juice. Same food served every day.

Business Self

8/10

Excellent

01 Oct 2019

James

Good Location!

This hotel is located within a 1-2 min walk from a metro station which gives good access to everything you want to see in Tokyo. The staff were friendly and helpful and the WiFi was excellent too. The room was a little short on space for 3 people and cases but it wasn't a massive problem. Would recommend to others visiting Tokyo.

Friends_and_family Friends

8/10

Excellent

29 Sep 2019

DonaldC

Fantastic location, spotlessly clean with friendly staff.

Leisure Family

10/10

Exceptional

19 Sep 2019

Kylee

This is the 2nd time we have stayed at this hotel. It is in a great location for everything you could possibly need. The staff are very friendly and have english speaking staff.

Family

10/10

Exceptional

16 Sep 2019

Anita

Great place to stay

Very close to shin Okubo station (2 min ) room size is good size even to fit 3 people

Friends_and_family Family

10/10

Exceptional

13 Sep 2019

Verified traveler

This is really in a very central part of Tokyo.I have read on here that they have a problem with the steps.You do have to walk up to desk about 12 steps.Staff would help if needed.Also read about smoke smell it is smoke free.They have room set aside for smoking.There are about two dozen restaurants close and that you do smell.AC was awesome I was just there and it was hot out and cold in room.Some complained about breakfast it is very simple and it is all they serve.One egg,toast,drink,salad,bacon and sausage for 500 yen very reasonable.It is dated but for the price was perfect.Rooms size is adequate,

Leisure Self

10/10

Exceptional

27 Jul 2019

M.P.

Great staff up front, never any issues. The lady in the restaurant area seemed to be having some kind of issue the one day we went in there, so we avoided her for the remainder of the trip.

Business_and_leisure Family

8/10

Excellent

17 Jul 2019

Verified traveler

Near the train and subway stations. A lot of shops and restaurants around.

Leisure Family

10/10

Exceptional

30 Jun 2019

Verified traveler

Stay was great, excellent location and service was great . Highly recommended 😀

Leisure Family

10/10

Exceptional

07 Jun 2019

Verified traveler

This was a great hotel to stay in, primary due to the price for its location. It’s smack bang in the middle of Shin Okubo, only a few minutes walk from the station. It’s a busy, bustling area with a lot of shops and restaurants. My one warning would be that the reception for this hotel is up a flight of stairs, with no other access point. This was fine for me, but my friend had a broken leg, and struggled to get up and down. Otherwise, it was a perfect stay. The room and bed both seemed very large compared to other Tokyo hotels, we had a small fridge, and the bathroom was also larger than previous hotels we had stayed in.

Friends_and_family Friends

10/10

Exceptional

28 May 2019

Verified traveler

Good, basic clean room. A little expensive but it's Tokyo so everything's expensive.

Leisure Partner

6/10

Pleasant

11 May 2019

Verified traveler

Good location close to many restaurants n subways

Room is too small, kind of rundown, over priced for this hotel, not worth the price

Leisure Family

8/10

Excellent

15 Apr 2019

Amelia

In bustling Shin okubo k town (korea). 3min walk to shinokubo station but squishy.walkable to shinjuko. Hotel is older but clean.

Leisure Family_with_children

6/10

Pleasant

14 Apr 2019

Patrick

We wanted the bare minimum on our trip of Asia while we were in Tokyo because we knew this was going to be the most expensive part of the trip and that is what we got. There was three of us ( wife, mother in law and me) and we got two beds (a double and a single) and a clean room. Breakfast was standard American breakfast. Bathroom was double the size of a port-a-John but clean. All in all we got what was expected and we did not waste anytime getting out of the room and seeing Tokyo!!

Leisure Family

8/10

Excellent

09 Apr 2019

Verified traveler

The nice thing about this hotel is that it is central to most places around Tokyo. The one thing that I found slightly disappointing is that the hotel breakfast options never changed. Also the front desk clerk was upset when you ordered food to be delivered to your room.

Leisure Friends

8/10

Excellent

17 Mar 2019

Verified traveler

Very friendly staff and good accommodations for the money. The location is excellent right next to train station!

Leisure Family

8/10

Excellent

06 Feb 2019

Verified traveler

Very close to 2 train station. The room has some weird smells but other than that I have no complaints. Lots of restaurants, supermarket, convenience store around the hotel. I researched about this hotel before I choose to stay in this hotel so the stairs from street level to lobby is not the problem for me. :D

8/10

Excellent

02 Feb 2019

Norby

Nice hotel close to everything like shops and food.

6/10

Pleasant

07 Jan 2019

Joel

The hotel is very close to shin-Okubo train station so getting around Tokyo is pretty easy. There’s a lot of restaurants and mini stores around the hotel. One thing the hotel didn’t have is an escalator or elevator from street level to the lobby. You would have to carry your baggage’s up the stairs. From the lobby, they have an elevator to all the rooms. The room when we arrived are clean and well kept. However, the bathroom is pretty small. So only one person could go in at a time. The bed was a bit too firm for me. It would have been nice if the hotel made the bed a bit more soft. I didn’t like waking up with a little discomfort on my neck. But staff are friendly and very courteous. Check out time is at 10am. Since our flight was not until midnight, the hotel manager was nice enough to let us leave our baggages in the hotel until 6pm so we could still do last minute sightseeing and shopping.

Leisure Family

8/10

Excellent

04 Jan 2019

William

A place to lay your head.

Nothing fancy by any means. But if you need a place to lay your head, the location is great and it’s clean.

10/10

Exceptional

02 Jan 2019

Pei Chun

Quite a good place to stay

Very convenient place and staffs were very friendly.
Definitely will come back again.

Friends

8/10

Excellent

07 Nov 2018

Richard

Nice hotel, friendly staff and a super hard bed

Good experience apart from the bed, it was too hard for me but that's a personal choice. The staff were great and let us check in early, this really helped after traveling for 20 hours. Great location to 5 minutes from 2 Jr stops

Friends

10/10

Exceptional

30 Oct 2018

Verified traveler

Good location and easy to reach from JR Station

the location is super good. online 5 min from JR Yamanato Line ( Shin Okubo Station). around, there are many local restaurants and shops.

Very easy to spot the hotel. From shin okubo station exit, take a look on left side and we will spot it on right side. red billboard for hotel name is easy to find.

To reach the lobby, we need to take a stairs which is we need to carry our luggages by own using stairs. There is only 1 lift up to each room's floor.
Simple breakfast (a toast, sunny egg, sasusage, bacon in a plate, and alao small bowl of salad) is provided if we book include breakfast.

Hotel staff can speak English clearly.

Check in time in hotel is start 3pm. and if we arrive hotel early, hotel allows us to keep the luggages without any charge.
Check out time is 10am and if we request late check out, we need to pay ¥1000 per hour.

Family

10/10

Exceptional

22 Oct 2018

Rabina

The hotel is located 5 minutes from Shin Okubo station which is a JR station and on the yamanote loop line. The hotel staff are very friendly and accommodating. The room gets cleaned everyday, unless you leave the do not disturb sign out they will come in after one knock. Breakfast isn't a buffet, it's a simple \"American breakfast\". I would stay here again, I have no major complaints.

8/10

Excellent

18 Oct 2018

David

Great location and staff bit noisy.

The hotel location is great with really friendly staff and lots of restaurants and convince stores around. The rooms are large for Japanese standards but the internal sound proofing is rubbish. All night we were woken by people staying in the hotel (not outside). Overall happy but would not stay here again.

8/10

Excellent

16 Oct 2018

René

Is a great option for a budget vacation. Very close to touristic attractions such as Shibuya and walking distance (10 minutes) to Shinjuku as well as 2 JR stations from Takeshita St. Great location near to JR station. Good breakfast every morning (the same every day). The lobby without elevator is not that bad. The staff’s ability to speak English is acceptable. Is Japan small space for everything.

10/10

Exceptional

16 Oct 2018

Mick

Great place. A bit of a walk from the main Shinjuku station, but right on the JR line. Busy area lots of restaurants. Nice staff.

10/10

Exceptional

13 Oct 2018

Chris

A great Hotel in a perfect location

I've stayed here three times and I really like this Hotel. It might not be the most luxurious hotel but it has everything I need - the staff are very pleasant and the hotel is clean, tidy and safe with great WiFi. It's also in the most perfect location for a stay in Tokyo, situated in the Okubo area of Shinjuku and just a 2 minute walk from the small Shin-Okubo train station. The train station is on the circular JR 'Yamanote' line, making access to the many sights of Tokyo really easy.

10/10

Exceptional

13 Oct 2018

amy

A bit old and small but great facilities and clean

This hotel is sooo clean. Even though small, very comfortable and has good soundproofing so it’s pretty quiet. Bed is very comfortable.

8/10

Excellent

09 Oct 2018

Dan

Great location

Very close to the station so easy access to anywhere in Tokyo and 15 minute walk to central Shinjuku.

10/10

Exceptional

21 Sep 2018

aj

Good location

Good location, friendly staff, close to transport, clean room

6/10

Pleasant

17 Sep 2018

Verified traveler

More budget than I realised.

Very small bathroom, plain room with limited amenities. There is a ”guest lounge” on the top floor, actually this is a grim room for smokers, but the only source of a vending machine. The area is awash with lower end shops and restaurants. The reception is up a flight of steep stairs but there is a lift from there.

6/10

Pleasant

04 Sep 2018

Dan

Comfortable hotel

Toilet a bit small, many shops nearby, easy access to food and convenient stores

10/10

Exceptional

22 Aug 2018

Jessie

easy to access 2 JR stations
staff are wonderful
cleaner is so friendly
only thing is rooms are small and beds r firm (but this was everywhere I found in japan)
best hotel in the city

2/10

Poor

03 Aug 2018

Suthan

Unhelpful rude staff together with unclean hotel.

Reception staff were unhelpful and rude, mainly the night staff who was at the reception on the July 5th night. There is no facility in the hotel like tea or coffee or even kettle for hot water. Very narrow and tiny hotel with narrow rooms. We have booked a room for 4 people and the room is just enough for two. We had to put our luggage on top of other. Even though the room was non smoking room, the room was full of cigarette smell. Bed cover, towels were not clean. Attached toilet/shower room have not been cleaned for long time. I can see previous guests leftover stuff in the room and bathroom. I reported to the reception and the reply was \"i can't do anything about it\".

We were in Japan for two weeks and stayed in several hotel as we have been visiting may cities between Tokyo and Nagasaki. All the hotels had good facilities like complementary tea/coffee and clean rooms except Tokyo Plaza Hotel.

Avoid this hotel at any cost. Don't be fooled by the photos shown on the booking page.

10/10

Exceptional

25 Jun 2018

Cherie

Great and convenient hotel!

A great location, clean and tidy rooms and the staff are all so lovely!! The hotel is a short walk from the station so very convenient.

10/10

Exceptional

18 May 2018

Claire

Fair for the price

The staff were very helpful. Great having the BBC World Channel. Very convenient location and restaurants and convenience stores all around.

8/10

Excellent

30 Apr 2018

Verified traveler

Very convenient location and friendly staff. Room big enough and clean. Overall a good experience!

10/10

Exceptional

26 Apr 2018

S

Nice and convenient

This hotel is two minutes walk from the JR Yamanote line station. Very convenient location + friendly staff. I would recommend it to anyone.

10/10

Exceptional

08 Apr 2018

alan

Nice

Very good. Will return

Partner

10/10

Exceptional

06 Apr 2018

John

Nice Hotel, close to everything in Tokyo

Stayed in the hotel for a week and whilst the hotel is pretty basic in terms of services available its rooms are clean and well kept... The staff are very helpful and the hotel itself is in between two of the main train lines in Tokyo so getting anywhere is super easy!

10/10

Exceptional

28 Mar 2018

Joe Kangeroo

3 Train Stations are only a few minutes walk.

Great location not far from Tokyo.
Reception is a set of stairs up not good if you have trouble or pain with your legs or knees or feet.
Ground floor is a local grocery store.
Restaurants are all lined up on the street.
You can pick a different one every meal cheap or expensive.
Big shopping malls are a few minutes walk at Shinjuku. Gyoen park not far where you can enjoy the Sakura or Cherry Blossoms during spring time.
The hotel itself is great enough for the price you are paying.You can opt for free breakfast but if you want something different there are places nearby to get them. Enjoy your stay.

8/10

Excellent

20 Mar 2018

Verified traveler

the hotel is very near the shin okubo station

the staff are courteous and helpful. the room is clean and toiletries are always refilled. the hotel is near the train station which is a good thing.