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The Global hotel Tokyo

Tokyo · Japan

Shinjuku, Hyakunincho 1-8-17View location

8.4/10Excellent808 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Global hotel Tokyo

Located in Shinjuku, The Global hotel Tokyo is a perfect starting point from which to explore Tokyo. The property offers a high standard of service and amenities to suit the individual needs of all travelers.

To be found at the property are free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, luggage storage, Wi-Fi in public areas. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities.

The Global hotel Tokyo combines warm hospitality with a lovely ambiance to make your stay in Tokyo unforgettable.

Read more about this hotelShow less

With a stay at The Global Hotel Tokyo in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and MUFG Stadium. This capsule hotel is 3.4 mi (5.4 km) from Shibuya Crossing and 3.4 mi (5.5 km) from Tokyo Imperial Palace.

Make yourself at home in one of the 74 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Omoide Yokocho 0.8 km / 0.5 mi
Shinjuku Isetan 1.1 km / 0.7 mi
Tokyo Metropolitan Government Building 1.5 km / 1 mi
Shinjuku Central Park 1.6 km / 1 mi
Tokyo Tourist Information Center 1.6 km / 1 mi
Shinjuku Gyoen National Garden 1.6 km / 1 mi
Waseda University 2.5 km / 1.6 mi
Tokyo Opera City Concert Hall 2.8 km / 1.8 mi
Tokyo Metropolitan Gymnasium 2.9 km / 1.8 mi
MUFG Stadium 3.2 km / 2 mi
Chinzan-so Garden 3.2 km / 2 mi
Meiji Jingu Shrine 3.2 km / 2 mi
Yoyogi Park 3.3 km / 2.1 mi
Takeshita Street 3.4 km / 2.1 mi
Omotesando 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Lift access
Show 5 more facilities & services
  • Garden
  • Terrace
  • Luggage roomExtra charge
  • Smoking areaExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Cabin WITH SHARED BATHROOMCabin • WITH SHARED BATHROOMCAB.FH

    Photos are not available for this room type.

    The Global hotel Tokyo

    Cabin WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    The Global hotel Tokyo

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Global hotel Tokyo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin FEMALE ROOMCabin • FEMALE ROOMCAB.FA

    Photos are not available for this room type.

    The Global hotel Tokyo

    Cabin FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    The Global hotel Tokyo

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin MALE ROOMCabin • MALE ROOMCAB.MQ

    Photos are not available for this room type.

    The Global hotel Tokyo

    Cabin MALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.MQ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Global hotel Tokyo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory MALE ROOMBed in dormitory • MALE ROOMBED.MQ

    Photos are not available for this room type.

    The Global hotel Tokyo

    Bed in dormitory MALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.MQ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Global hotel Tokyo

8.4
Excellent
808 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
15 Jun 2026
Tenzin
Clean, super quiet, great location.
Self
10/10
Exceptional
06 Jun 2026
Sarah
This was my first capsule hotel experience and I really enjoyed it. Here are a few things I was unsure or curious about:
- temperature: I prefer to be cool when I sleep and I was very comfortable. There isn’t much airflow inside the pod so you might want a hand fan.
- noise: I was on the women’s floor and was not bothered by any noise.
- luggage: the lockers are too small for a suitcase but everyone put their suitcases on the floor below their capsule.
- mattress: super comfy!
Self
10/10
Exceptional
28 May 2026
Emile
Excellent value, great staff.
Self
10/10
Exceptional
27 May 2026
Alberto
Good
Self
10/10
Exceptional
28 Apr 2026
Shelby Tasida
Clean with good access to many restaurants, quiet despite being busy, a nice lounge and lobby area for eating and charting, a cute table outside, friendly staff
Self
4/10
Poor
05 Dec 2025
Matthew
The hotel is dirty and so was my bedding. There’s no decent area to heat food and eat it. The staff were also not very helpful when checking in and did not make it clear where I was sleeping. The sleeping area also smelt bad like a toilet was backed up or something. I ended up checking out in the middle of the night and moving to a new hotel.
Business_and_leisure Self
4/10
Poor
23 Nov 2025
Sajawal
Luggage storage is zero, when some one comes at night opens Luggage every time you hear zipp sounds which awake you. You have to keep Luggage aroune your Capsule. SHOWER AND sync for washing face sync used for shaving are in different locations every time you have to first shave then go to take shower crossing all capsules then again after taking shower you have to come to shaving area to use hair dryer and comb. Means all this is a pain in ass.
10/10
Exceptional
10 Nov 2025
Bill
Easy check in process
10/10
Exceptional
07 Nov 2025
Anthony
I have no complaints the staff were friendly people. I extended my stay another week here
8/10
Excellent
31 Oct 2025
Mario
Great for it's affordability and the area it's in. Located close to the train, food and entertainment. I'd say the only downside is you will probably be with some young messy travelers.
Leisure Friends
10/10
Exceptional
29 Oct 2025
ANDRES
Friendly helpful staff!
Leisure Self
8/10
Excellent
23 Oct 2025
Raissa
Comfy beds, although kinda hard to get in if you're in the top bank. Only shame is that there's no kitchen, just a microwave in the reception.
Self
10/10
Exceptional
18 Oct 2025
Patrick
Very good location and very clean and quiet
Leisure Self
8/10
Excellent
14 Oct 2025
Richard
On arrival at the hostel my locker was broken but I was given another one to use. Dormitory was clean and well air-conditioned, mattress was thick and comfortable. Capsule had its own power sockets, lights and fan but (despite making a lot of noise) the fan didn't seem to do anything so the capsule got a bit too hot sometimes. Three showers to a dormitory was more than enough, although they often smelt very, very bad and were a bit grimy - at one point there didn't seem to be any hot water but the issue was quickly resolved. There always seemed to be a lot of hair around the sinks and on the hairdryers, for some reason. Staff were friendly and tried their best to be helpful and it was reassuring that there was someone on reception 24 hours a day. The main drag of Shinjuku is grim but that's what we're in shinjuku for right... it's about 8 minutes away but the accommodation itself is on a quieter, nicer back street close to Okubu and Shin-Okubu stations which are, helpfully, much smaller and much easier to navigate than the main Shinjuku station.
Self
4/10
Poor
07 Oct 2025
Matthew
.
6/10
Pleasant
30 Sep 2025
Tsun Ki
Good location and pricing
Leisure Self
8/10
Excellent
24 Sep 2025
Ching Lin Cecilia
So close to Shin Okubo station, 3 minute walk.
10/10
Exceptional
23 Sep 2025
Salvatore
Great location
10/10
Exceptional
21 Sep 2025
Daniel
Great location if you want to be near shinjuku and 2 subway lines. About 8 min walk to main area. Staff was able to store my bags before check in. No elevator so you need to carry your luggage to the 2nd or 3rd floor depending where you are staying. My shared capsule room was very quiet at night. Showers and bathrooms were good. There was AC in the room, but not directly in your capsules I’d recommend a small fan. Capsule bed is small and I didn’t have a good sleep, so if you want a really good sleep I’m not sure this is the place. I only stayed for 1 night so it was fine. If you want a more social, affordable option this was good, but keep in mind it’s a capsule bed.
Leisure Friends
10/10
Exceptional
19 Sep 2025
Shaun
I really can’t say enough good things about this hotel. Location is fantastic, right next to the train station . The shopping is out of this world! The staff are so nice . The place is immaculately clean. The showers in the seated position are def unusual to a westerner but you soon get used to it . They offer lots of free sinks and snacks and food so you will save money on those things . The only thing I would say needs improving in the AC, it was a bit warmer that I would have liked in the sleeping area but you have a fan in your capsule
Leisure Self
4/10
Poor
17 Sep 2025
Imelda
We transferred to another hotel.
Leisure Family_with_children
8/10
Excellent
12 Sep 2025
Lisa

Good capsule hotel for short stays

(+) Clean/spacious capsule beds. Lockers w built-in locks. Separate vanity room and shower/toilet room limits congestion. Towels provided daily upon request. Bathrooms cleaned daily and generally well maintained. WiFi stable.

(-) Limited common area space. No kitchen (microwave and kettle only).
10/10
Exceptional
04 Jul 2025
Jesus
The staff is very welcoming towards foreigners, while they can’t fully understand English, but they understand simple phrases to help accommodate you. Just in case you have any specific questions, always have a translator on you phone 😊 10/10 clean, organized, and respectful staff. Will be back again!
Business_and_leisure Self
10/10
Exceptional
02 Jul 2025
Kathleen
Honestly, I am more of a splurge on a hotel room kind of girl so I was pretty hesitant about staying in a shared space. This far exceeded my expectations, the beds were spacious, comfy, and private. Would definitely stay again.
10/10
Exceptional
03 Jun 2025
Elizabeth
The staff was very welcoming and accommodating. It was great for the price, and I would definitely stay here again!
Leisure Self
10/10
Exceptional
29 May 2025
Alex
cheap, quiet, clean.
Leisure Self
10/10
Exceptional
10 May 2025
Joshua
I like the terrace. Nice quiet place to hangout with a view.
Leisure Self
4/10
Poor
05 May 2025
Virginia
I hold the Hotel management responsible for the amount of garbage that accumulates in the dorm floors… the garbage cans are too small and too few for the amount of people that are housed. Trash piles up and overflows onto the floors. Most disgusting were the feminine hygiene pads that were on the floor. DO NOT BLAME HOUSEKEEPING……the rooms and facilities were clean when I checked in. However as the dorm floor filled up with women, it was not possible for all of us to keep the place tidy because there was no place to throw basic garbage!
Management DO YOUR JOB!
Leisure Self
10/10
Exceptional
03 May 2025
Tania Sanai
Better than expected!
Leisure
8/10
Excellent
01 May 2025
Caitlyn
The beds were comfortable and the room was a decent size. Little noisy but was expected!
10/10
Exceptional
25 Apr 2025
Barbara

Great hostel in busy Shinjuku area

Wonderful hostel and great staff!
Self
10/10
Exceptional
20 Apr 2025
Ebony
It was my first time staying at this hotel and I will say, I really enjoyed it! The hotel staff was very friendly and kept the place clean. The dorms were also separated by genders, too, which was a plus for me. I will say it's a bit on the small size, since it's a capsule hotel, so I'd recommend it for solo travelers or if you're traveling with one other person. But, I will definitely book here again, on my next trip!
Business_and_leisure Self
10/10
Exceptional
14 Apr 2025
Kevin
Easy walk to a supermarket, rather than relying on the convenience store. For bringing home snacks or hot sauce, goodie’s you can’t find in your home country.
Leisure Self
10/10
Exceptional
13 Apr 2025
harrison
Ever
10/10
Exceptional
10 Apr 2025
Kevin
Very charming to take an evening stroll whilst travelling solo around the general vicinity. Hugh variety of local and international cuisine.
Leisure Self
8/10
Excellent
19 Mar 2025
Suad Maya
It was convenient, and very clean. The capsule itself was nice and comfortable. Only thing I didn’t like was there was no area big enough to change your clothes in other than the shower or your capsule, which made for awkward changing.
Self
10/10
Exceptional
06 Mar 2025
Ivan
Highly recommended, great facilities and great location!
Leisure Self
8/10
Excellent
26 Feb 2025
Daniel
Don't expect to be staying at the Hilton. Howevet, for the price you pay, you do receive all the amenities you need. The true shining light facility is the staff. They're incredibly kind and will assist any way they can.
10/10
Exceptional
20 Feb 2025
Sureerat
good
8/10
Excellent
16 Feb 2025
Jackson
The property location is great, close to the subway station, close to convenient stores.
The towels are by far the nicest I have ever use in any hotel before.
For the bed I would suggest to use an odor ban, once you close the courtain the smell of stinky feet from previous guest is overwhelming.
It was nice to have toiletries available.
The staff was courteous.
Leisure Self
10/10
Exceptional
14 Feb 2025
mehdi
Excelkent for price
Leisure Self
8/10
Excellent
06 Feb 2025
Carlos
The Global Hotel Tokyo is extremely convenient if you want to explore the Shinjuku area.
Leisure Self
2/10
Poor
23 Jan 2025
Jong Won
It was dirty, noisy, small loud and staff or not that for me
6/10
Pleasant
07 Jan 2025
YING XIA
The shower run out hot water after 3 minutes and had to take a cold shower.
Leisure Family
8/10
Excellent
30 Dec 2024
Jason
Its a decent place to stay on a budget. Have lockers for carry-on luggage but not for anything bigger.
Leisure Friends
10/10
Exceptional
07 Dec 2024
Colin
N/a
Leisure Self
10/10
Exceptional
22 Nov 2024
Walid
.
Leisure Self
10/10
Exceptional
07 Nov 2024
Jacob

Hell Yeah

Amazing first experience in a capsule hotel! I booked a night here just before my flight home and I'm quite impressed by this hotel, the staff were friendly and the place was quite clean - not to mention very comfortable beds.
The atmosphere was relaxed and I even met a few interesting people here.

To nitpick:
The lockers didn't fit my luggage but I was fine leaving it beside them, the front offers to lock them up too if you're worried.
The vent in the capsule did have a substantial amount of dust buildup, however it wasn't an issue for me.
Self
10/10
Exceptional
01 Nov 2024
Mark
Staff was amazing, facilities are super clean and they do a great job of keeping the place peaceful and quiet.

A quick word of warning to anyone with mobility issues: there are no elevators in this building. It only was an issue when lugging my 50lb suitcase up 4 flights of stairs. Otherwise the value more than made up for it. But i am capable using stairs without issue. Keep this in mind if you have mobility issues (in fairness, most of Tokyo isnt built with accessibility in mind).

We very much enjoyed our stay, and highly recommend thisnplace for anyone looking for lodgings of this type.
Leisure Friends
10/10
Exceptional
20 Sep 2024
Andrew
The property was clean and well managed for an amazing price. The front desk workers were always available. The location was clean and close to fun things. My only advice is if you are a foreign male not to walk alone at night or you will get harassed by “touts” and “night workers” and they can be scary at times and won’t take no for an answer.
Leisure Partner
10/10
Exceptional
30 Aug 2024
Rebecca

Love it! Clean and comfortable bed

Love it! Will definitely come back. Convenient location and very clean. Extremely comfortable beds.
Self
2/10
Poor
07 May 2024
suksan
omg!
Business Self
8/10
Excellent
01 Mar 2024
Amrit
Not bad
10/10
Exceptional
14 Jan 2024
Tomos
Best stay in Tokyo!
Business_and_leisure Family
2/10
Poor
26 Dec 2023
Verified traveler

Covered in hair

The 'hotel' was filthy. As soon as i entered the ladies section, the toilets and the showers were draped in hair, including the floors.

My bed was comfortable, however, again i kept finding hairs. It wasn't a present nights sleep and even though i showered, i left feeling dirty and could not wait to leave!
Partner
4/10
Poor
01 Dec 2023
Vincent
no elavator. You have to carry your own luggage to your floor. And that 15 sec push to shower is making me frustrated about shower
4/10
Poor
21 Oct 2023
Verified traveler

Very Dirty- Hard Pass

The place was mostly about what you expect- but the biggest problem was the broken fans (on hot days) and just how dirty the place was. Dust and general grime built up on most surfaces to the point my allergies struggled (I don’t generally have day to day issues). The laundry didn’t work, and the one load I tried to do (a mix of large and small shirts) didn't dry after an hour and a half. The fans in both our pods did not work, and were so caked with dust/grime I’m not sure they’ve been serviced. It wasn’t too noisy, and people were generally respectful of each other. There is a lovely balcony on the top floor to go for a nice view which we also used to cool off since the building ran quite hot and outside was cooler. We waited until later to come in, and were able to cool down enough with showers to get some rest. Overall- the place needs work, I would not stay again, but it’ll work if you’re in a pinch.
Partner
8/10
Excellent
20 Oct 2023
Cole
Quite nice overall. Very affordable, especially for its amazing location. Capsules themselves were quite nice, the mattress especially was very comfortable. But there was this weird gap behind you head, which made sleeping difficult. Check is was convenient and easy. Facilities were clean and generally nice, but the water was weirdly warm. Overall, I would book again at that price.
10/10
Exceptional
12 Oct 2023
John
For the price it’s very good
Leisure
4/10
Poor
21 Sep 2023
Verified traveler

Won’t be coming back

Room stinks of feet and you can still smell it in the capsule even with the curtains drawn. Was kinda hot in the capsule and the fan did not seem to work. Visible dust in the capsule.
Self
10/10
Exceptional
15 Sep 2023
Travis
Great hotel
Leisure Self
6/10
Pleasant
13 Aug 2023
Philip Andrew Ross
No sleepwear.
8/10
Excellent
24 Jul 2023
Calvin
The property with the dorms is the new building. This building is very nice and modern. Also quite clean although they could do more cleaning as there are some parts that are still quite dirty/dusty. But for the most part was very clean. Staff is very nice. Also they have luggage storage and they store luggage even after checkout for the day.
IMPORTANT:
There are 2 buildings. The old one and the new one. The old building is the one that has the shared capsule rooms (2capsule 1 room). This building is pretty run down and there was dust just about everywhere. But the new building is fine (the one with dorms)
Leisure Family
6/10
Pleasant
24 Jul 2023
Calvin
There are 2 buildings. The old one and the new one. The old building is the one that has the shared capsule rooms (2capsule 1 room). This building is pretty run down and there was dust just about everywhere.
Leisure Family
8/10
Excellent
14 Jul 2023
Jakob
Very cool lil capsule hotel. Located right next to kabukicho so tons of fun since you don’t have to worry about last train but also a lil noisy when you’re trying to get some sleep
Leisure Self
8/10
Excellent
25 Apr 2023
Terriesha
I stayed in the new building. The staff was amiable when checking in and out. I have issues with my skin and asked for my sheets to be changed daily because mixed fabrics cause abrasions. They were very accommodating with that request. There wasn't much room for a suitcase larger than a carry-on, but I put my valuables in my locker, so it wasn't a big deal. The hotel was a five-minute walk from the train station, and there were many restaurants and shops, as well as a few convenience stores
Leisure Self
10/10
Exceptional
24 Apr 2023
Jerry
Honestly it's all you really need in a hotel stay for a cheap price. My sister and I stayed in one of the private rooms which had two capsules and we enjoyed our time here. The only downside was that there was no elevator which was bad for me given my room was on the highest floor. The staff were super kind and helped carry our luggage though. Overall a great place to stay on a budget!
Leisure Family
10/10
Exceptional
25 Mar 2023
SEONG SONG
Location was convenient, staff is friendly and very welcoming.
Leisure Self
10/10
Exceptional
23 Mar 2023
John
This capsule Hotel was an awesome place to stay on my trip to Tokyo. It was very clean, they provided everything you I needed, and I didn’t worry at all about safety. A top notch property.
Leisure Self
10/10
Exceptional
20 Mar 2023
Dmitry
Good clean capsule hotel. Nice place to stay overnight
Leisure Self
8/10
Excellent
20 Mar 2023
Ryan
The check-in process was painless. They do not have extra room to hold your luggage in a secured place, but you're free to take your luggage to the area in front of your room if it doesn't fit in your locker. The amenities provided were sufficient. For a capsule hotel, no major complaints. You can hear others around you but it's still relatively quiet in the area. Also it's pretty warm by default so even when it's cold outside, you may not need to dress too warmly.
Leisure Self
4/10
Poor
15 Mar 2023
Robert
Capsule was missing curtain time provide any privacy or shade. Cigarette smoke outside room made room smell like cigarettes.
Leisure Partner
10/10
Exceptional
05 Mar 2023
Matthew
This capsule hotel is nooked in such a great area of Shinjuku. So many great places to walk nearby. The hotel has friendly staff. I had a room close the front door of my floor and was not aware that in the other side of the floor was the bathrooms and showers the first night, but other than that I had a great experience here. Note for travelers: I had a carryon bag and it fit fine in the locker for storage, but anything bigger and I would have had to leave the bag out in the open. Plan accordingly if you are not okay with having bags out as they have signs about how it is not their fault Id items are stolen. I’m 6 foot tall and was very comfortable having my other bag and some clothing items also in the capsule. You get a large towel and toothbrush and they provide all the soap, shampoo, conditioner, q tips, hair dryers, etc. Nice toilets. No elevator though and I was on the third floor. You get a key for your locker and shoe storage and put your shoes in there and walk in the slippers they give you. I would definitely come here again. First time traveling internationally.
Leisure Self
10/10
Exceptional
12 Jan 2023
Justin
Location was close to Shin Okubo and Shinjuku Station. Capsule pod was very quiet and comfortable to sleep in.
Leisure Self
4/10
Poor
06 Jan 2023
Verified traveler

Good, but overpriced

Its a fine place but the price is very high for what you get, a glorified hostel in a seedy side of town. The staff were great and polite, the beds themselves were fine and the location is alright transportation wise, however to be honest I'd recommend booking a hostel or an actual private hotel for a similar price.
10/10
Exceptional
17 Mar 2020
Gillian
Nephew tells me it was perfect.
Self
8/10
Excellent
02 Mar 2020
Verified traveler
English speaking staff, very helpful. Also there is free breakfast!
Leisure Self
10/10
Exceptional
01 Jan 2020
Verified traveler
Hotel is close to a station. But if you want to walk to Shinjuku station, it'll take some time. Most of the amenities are provided for you so you don't really have to bring any toothbrush or towel or slipper
Leisure Self
8/10
Excellent
31 Dec 2019
Verified traveler
Staff was so kind.
Self
6/10
Pleasant
26 Dec 2019
Tiina

Ok budget in shibuya.

The staff wasn't the greatest, but the bed was nice. The hostel is in a quietsside street, but only a couple minutes walking from shibuya main streets!
Self
6/10
Pleasant
12 Dec 2019
Frances
My husband and I were very excited to find a capsule hotel that allowed both of us to stay in the same room. Our stay was just OK. There are no elevators so we had to drag our luggages all the way to the fourth floor on steep stairs. The hot water in the shower (which is shared with the other VIP room) gets extremely cold or hot when somebody else in the building uses the toilet. We stayed for two nights; when we left the room after the first night to go out and explore Shinjuku, we returned to our room that was not cleaned or at least blankets folded. They also only gave each person one pillow and did not allow giving extra pillows.
Leisure Partner
6/10
Pleasant
21 Nov 2019
Verified traveler
No drinking water at night
Friends_and_family Friends
10/10
Exceptional
11 Oct 2019
Verified traveler
Great spot. Had the 3 person room. Love the cubes (2 cubes one bed not in cube), very comfortable, has aircon, bathroom is shared with one other room of 2 people on the top level. Bathroom is great, shower And toilet is very western. Only downside to this room is it’s on the 4th floor with no elevator, staff will assist with the bags however it maybe a pain for less bodied abled. Recommend for young travellers, the neighbourhood is fantastic and just outside the busy part of Shinjuku. Extremely quiet.
Leisure Partner
10/10
Exceptional
08 Oct 2019
Bernice
The capsules were spacious. The rooms and amenities were very clean.
Leisure Family
8/10
Excellent
17 Sep 2019
Andrew
Stayed for 7 nights. worked well. We were there to see Tokyo, not the inside of a hotel room!
Leisure Friends
10/10
Exceptional
20 Aug 2019
Sarah
I really have zero complaints about this hotel. It was great. It's the perfect place for lone travelers. It's quiet, clean, and everything you need for a quick stay. They give you a bag of toiletries upon arrival. Toothbrush, toothpaste, shower cap, and (my favorite) a sheet mask. It also includes towels inside. The showers and bathrooms are very nice and clean as well. They provide good quality body wash, shampoo and conditioner. They also serve breakfast in the morning but try to get there before 10am. The lockers won't fit a large suitcase but not to worry, leaving it up against the wall is fine. It's a different culture over there. People don't steal, your stuff will be fine. I even left a pair of Gucci brand eyeglasses in the bathroom and they were returned to the front. If you're staying for an extended period of time then it may get a little old living out of your suitcase but overall this hotel is wonderful and i would definitely go back. The one thing that i did find strange is that they don't provide bottled water or ice. Make sure to get a liter at 7/11 nearby and keep it near your stuff.
Friends_and_family Family
10/10
Exceptional
01 Aug 2019
Verified traveler
They added a facemask to the amenities. I disliked however, that they ran out of breakfast quickly. I didn't see any refresher breakfast added.
Leisure Self
10/10
Exceptional
31 Jul 2019
Verified traveler
Positives: great location, the staff are friendly, the bathroom has a tub, and they give you very useful toiletries. Negative: although it didn’t bother me, it can be a little loud near the beds with people talking (which probably has something to do with the fact that there isn’t a very large common area), and while their breakfast is a nice gesture, it isn’t much
Leisure Self
8/10
Excellent
20 Jul 2019
mopearch
Very convenient location and decent facilities unless it does not have an elevator.
Leisure Self
10/10
Exceptional
18 Jun 2019
Y

Very thoughtful and welcoming

It is so thoughtful that the hotel not only prepares basic toileteries, hair curler/straightener and hair dryer, they also give every female guest santitary pads and a mask.
Family
10/10
Exceptional
16 Jun 2019
Verified traveler
room was clean, shower room was clean, staffs were kind, it's good for staying one night
Business Self
8/10
Excellent
05 Jun 2019
Siya
It is really quiet and the area is really clean. The mattress in the capsule is comfortable to sleep on, it has actual thickness and not those flat ones. A small toiletries bag was provided which was handy for me and the staff were really friendly and helpful. The area is very near shin-okubo station as well. My only concern was that as I'm someone who sweats easily, it was a little warm for me on the inside but otherwise overall stay was pleasing.
Leisure Self
10/10
Exceptional
10 May 2019
Verified traveler
Friendly and accommodating staff. Great location- 1 JR stop from Shinjuku. Comfortable bed and good pillow.
Leisure Self
8/10
Excellent
30 Apr 2019
Verified traveler
I loved having a private capsule room because I enjoy the privacy.
Leisure Family
10/10
Exceptional
14 Apr 2019
Verified traveler
Perfect for what I needed, a one stay in Tokyo, it is capsule style, but you can stay there for mutliple days
Self
8/10
Excellent
11 Apr 2019
Natalie

A good pleasant stay

A pleasant good stay, they provide toiletries & both body & face towel plus slippers + free breakfast too! Even got TV inside your cabin.
Facilities are good.

Everything is clean & comfy. Locker space is not big enough to put ur luggage in but there’s enough space to move around or arrange your stuff so no issue for me.

It’s not a a too big hall for each floor so no of pax just nice, not too much noises, managable to sleep n all.
10/10
Exceptional
03 Apr 2019
Verified traveler
Unbelievably clean! Great location within minutes of a subway station, and very affordable. It exceeded my expectations.
Friends
8/10
Excellent
02 Apr 2019
Verified traveler
First time for me in a capsule hotel, this one is extremely clean, modern and has good bathroom facilities. You are provided with towel, face washer, toothbrush and slippers.
Friends_and_family Family
8/10
Excellent
31 Mar 2019
Tsz Nga

Nice

The hotel itself is very nice actually. I was arranged to have a lower bunk bed in 1st floor so I don't have to climb the stairs for my room. I arrived late at night but still was able to check in for my bed. The convenience store is a little far from the hotel, around 5 mins walk. But I wouldn't too recommend solo female travellers to go out at night unless you want random men to hit on with you because Kabukichou is a place where men and women find fun and have drinks. But yeah it is quite safe in the morning as there are many major companies in Shinjuku and many people pass by that area.
8/10
Excellent
16 Mar 2019
David

Shinjuku great location for the hotel.

The capsule hotel was very clean overall. For some weird reason, I found the beds really comfortable ( make sure you get the lower capsule. ) climbing to my bed every time was so very difficult. The capsule hotel is nearby a JR line and about 20 min walk to the metro. The breakfast they offer is just, cream/ buttter filled rolls with a variety of bottled Coffee. Staff was polite.
Shinjuku is a great location For several activities. You have clubs, plenty of restaurants, robot shows, shops , etc.

Location & surroundings

The Global hotel Tokyo
Shinjuku, Hyakunincho 1-8-17, Tokyo, Japan

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The Global hotel Tokyo

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