Name: Best Hotel
Address: 1-2-3 Hyakunincho, Shinjuku-ku, Tokyo, 169-0073, JP

10/10

Exceptional

11 Jul 2026

Katherine

Very kind staff. It was a wonderful trip

10/10

Exceptional

09 Jul 2026

Sharon

Room is very clean, although a little bit old. Staff are very nice and helpful. The place is close to train stations and shopping area! It was a great place for a good price.

Family_with_children

10/10

Exceptional

30 Apr 2026

Randula

Had a nice stay with the 4 adults in our group. Beds and bathroom were clean and a heated toilet seat was great. The property is very old. There was peeling paint and smudges on the walls and floor but the price was still worth it. Close to Shin Okubo station and a 7/11. Not many good restaurants nearby I thought. Also prostitutes hang out down the street from the hotel.

Friends

10/10

Exceptional

18 Apr 2026

Steven

Great location! The staff were so helpful and welcoming, it really made the first night in Tokyo a great start to our long trip.
Walking up to the bedroom door made me very nervous, as a 6ft tall person having to duck down to enter, but relief came as the room opened up.
Beds were comfy and it was very nice to have the shower and toilet in separate rooms.
Not going to lie, the paint job needs an update and the room needs a bit of love, but for the price and location 10/10.
Best part of this stay was the staff! They were so welcoming, willing to help with questions and reccomendations, and were willing to let us leave all our bags with them for pretty much the entire day after we checked out. As a long time traveler, I normally am nervous leaving bags, but with them I felt they were safe!
Room: 6/10
Staff: 10/10
location: 10/10
Price for room: 10/10

Friends

10/10

Exceptional

28 Mar 2026

Erica

.

8/10

Excellent

26 Mar 2026

Gaurav

Helpful staff. Good location near the main city for a good price.

Friends

10/10

Exceptional

16 Mar 2026

Christopher

Close to everything in Shinjuku. Stayed in Japanese style room, and it was perfect for our two nights stay. Very helpful and kind staff.

Family

10/10

Exceptional

08 Feb 2026

Balbir

All good

Leisure

4/10

Poor

17 Dec 2025

gina

You only get what you pay for. The the wallpaper was pealing off there were stain just generally run down pay the extra £40 and have a lovely stay

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Anne

near shin okubo station, accommodating staff who assisted us to get taxi to tokyo station, nice room for 3 pax

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Brenson

The staff were very friendly and accommodating. The room was clean and the bathroom was especially good. I highly recommend staying here.

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

Robert

Good

8/10

Excellent

21 Oct 2025

Glynnis

Great location and close to train station. Lots of restaurants and fun bars. Easy to find with google maps.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Reena

The staff here were so lovely and so polite and helpful. We really enjoyed our stay . We were out most of the day but we would come back to a clean bed and towels every day and emptied bin and lots of products . We never had to ask for anything except for an iron and iron table and tget gave it us immediately and it was mini and so easy to use . I would definitely stay at Best Hotel Shinjuku again. It was perfect for our stay in Tokyo . Thank you to all the wonderful staff there who also made us laugh and we were very happy .

Leisure Family

10/10

Exceptional

27 Jul 2025

Doreen

It was one was the best hotel experiences I’d say. The staffs were super friendly and polite and beyond helpful. The property itself is very minimal and simple but you can expect highest cleanliness with the facilities in the room.
Me and my husband had such great time staying with them. The area is within a Korean community but it is easy to commute to Shinjuku surroundings. With such good price and decent space hotel room we will definitely be returning for our next Tokyo trip!! Merci & 謝謝😇🌸

Leisure Partner

10/10

Exceptional

19 Jun 2025

Jeffrey

Great room, great staff. Very close walking distance for tons of food options, train stations and shopping at shinjuku. Can be some drunk people walking around, but were non aggressive or confrontational! Neat the party district, so was expected!

8/10

Excellent

01 Mar 2025

Mariana

Very nice

10/10

Exceptional

29 Oct 2024

OANH

Fam O.

The hotel was old but clean. The location was excellent near restaurant, shop, train station. The front desk people was nice and friendly.

Friends_and_family Family

8/10

Excellent

21 Oct 2024

Lei

Located in Korean town. Convenient location

Leisure Partner

2/10

Poor

16 Aug 2024

Sang

This hotel is very old with wall papers pilled off. The carpet is a bit smelly, although the rest of the room seemed clean. It was a tourist trap that I paid almost 3x the price per night compared to other good hotels around it, which are at most 8500 yen (around $60 USD) per night, with newer room and much more amenities. The room I was in didn’t even have hooks to hang face towels. The tiny closet around 25 inches in width only has seen clothe hangers. The bathroom sink, separated for the bathroom, is right in front of the bed. The fridge is at least 30 years old, almost useless. The room smells strong musty odor of cigarettes, even it is a non-smoking room. The windows of aluminum frames are very dirty.

It is not a typically safe area. You have to give your key to the receptionist before going out every time. It took me a long time to realize why, but the hotel is trying to prevent illicit sex activities around the area. This hotel is not for families! Period!

It was a tourist trap, and I am surprised that Expedia has such low quality hotels listed with frankly ripped off price.

I give it one star mainly the receptionists are friendly.

10/10

Exceptional

30 Jul 2024

Andrea

Nice place in a great location!

10/10

Exceptional

27 Jul 2024

Winsome

This is the traditional style of Japanese hotel, beds on the floor but very comfortable. One end of the street was very busy, crowded and a bit risky/ not safe at nights but the opposite end towards the train station is nice and with restaurants and convenience stores.

Leisure Friends

10/10

Exceptional

10 Jul 2024

Hong

Very convenient。

Leisure Family

8/10

Excellent

23 Jun 2024

Ai Bee

Very clean room. Easy walking distance to subway.

Leisure Family

10/10

Exceptional

19 Jun 2024

Tsz Shan

The staff are very nice. The room is big enough to spread luggages. Bathroom is super clean! Love it!

Leisure Family

10/10

Exceptional

19 Jun 2024

Kristin

Incredibly kind staff. Rooms and bathrooms especially were very clean, beds were comfortable, and AC was great.

Leisure Friends

10/10

Exceptional

18 Jun 2024

Yan

very good experience. affordable hotel basic condition but clean and comfortable. When we left the hotel it was raining hard and the hotel offered us free umbrella. Highly recommended.

Friends_and_family Family

10/10

Exceptional

10 Jun 2024

Grace

amazing service and friendly staff! will come back again!

Leisure Family

10/10

Exceptional

05 Jun 2024

Roanne

Staff is friendly and quite helpful! Worth the value for staying for several days if you are on a budget.

Leisure Friends

10/10

Exceptional

29 May 2024

David

Nice staff!!

10/10

Exceptional

01 Apr 2024

Emma

The beds were comfortable, the staff were lovely, and the bathrooms and showers were clean. It's in a relatively convenient area, and was well worth the price. Would stay there again!

Leisure Family

10/10

Exceptional

28 Mar 2024

Verified traveler

Great

The hotel was close to food and a short walking distance to train stations. The staff was friendly. Room was nice and clean. Shower has great water pressure. I would stay here again!

Friends_and_family Friends

6/10

Pleasant

26 Mar 2024

Manuel

Staff is great. Very helpful. Clean. Room price is reasonable.

8/10

Excellent

22 Dec 2023

Rachel

This is a lovely hotel staffed with kind and helpful employees. The only downside is that it’s in Korea Town so less Japanese food options close to the hotel, compared to Korean options.

Leisure Family

8/10

Excellent

05 Dec 2023

Marsha

We enjoy staying here because it’s very convenient to everything. Very close to shopping, restaurants, transportation and staff are very friendly.

Leisure Family

10/10

Exceptional

14 Nov 2023

Wai Yan

The hotel is near Shin-Okuba station, which is just a stop to the popular area Shinjuku. You can find K-pop stuff and Korean restaurants around. The room is simple but clean, with toilet and bathroom separately.

Leisure Family

6/10

Pleasant

12 May 2023

Yazmin

It's near the Yamanote Line, which is great for getting to some interesting neighbourhoods (Shinjuku, Harajuku, and Tokyo Station). There's nice space within the room. The room can be cold at night as the window allows the cold air to seep through. The pressure of the bath hose feels great.

Leisure Family

4/10

Poor

08 May 2023

Rommel

Personnel had limited english. WIFI were not stable and l believe the had bed bugs.

Leisure Family

8/10

Excellent

28 Nov 2022

Valerie

The hotel is a walking distance to everything. We just need a place to sleep, it has a kettle, a strong shower pressure and firm beds. Nothing fancy. Nice clean room for a family of 4. no complaint. Will return.

Leisure Family

10/10

Exceptional

30 Oct 2022

Miyalin

It was a good area in shin-Okubo mostly if you want to explore of Korea town

Leisure Friends

6/10

Pleasant

25 Oct 2022

Jason

To be honest

This hotel was the bare minimum when it comes a good nights sleep. The beds were much firmer than I prefer. The location was okay, kind of down a small alley/street but close to lots of bars and restaurants. The staff was very pleasnat so that made it worth considering if you are not going to be spending much time in the room.

Self

10/10

Exceptional

08 Aug 2022

AASHISH

Key

Business_and_leisure Friends

8/10

Excellent

03 Apr 2022

Robson

Boa localização

Leisure Friends

6/10

Pleasant

28 Mar 2022

Sarah

The building and room are old and not in good condition. Under the bed there was trash and actual food on the floor, the room was not cleaned properly.

Leisure Self

10/10

Exceptional

22 Jun 2020

Yuri

Great budget hotel

This hotel was a surprising delight. The room was simple, but for the price, I don't think you could expect anything better. Convenient location near trains, quiet, comfortable, clean room, friendly staff.

Partner

2/10

Poor

19 Mar 2020

Candelaria

Not worth it

The room was dirty, the heater wasn’t working well and the window was cracked, 3 degrees Celsius outside so you can figured it out how was my stay.

Friends_and_family Friends

10/10

Exceptional

18 Mar 2020

Verified traveler

Excellent Location A walk to ALL the hotspots
Robot Restaurant
Hooters
Train Station
Parks
Bars
Restaurants
And a decent size room
And a good price

-Terrell USA

Leisure Self

8/10

Excellent

14 Mar 2020

Lindsey

Not the newest hotel, bit clean and very friendly staff and in an excellent location! Definitely worth the money if you dont want to have to cram yourself in a capsule hotel. Would stay again!

Self

10/10

Exceptional

08 Mar 2020

Bill

Convenient location close to Shinjuku, large room by Japanese standards bed was a bit too hard

Leisure Partner

10/10

Exceptional

05 Mar 2020

Kaisa

The room was bigger than I thought for the price. It was clean and the staff was very nice. Since it's in \"Korea town\" there's a lot of interesting Kpop stores and restaurants very close by. Would definitely stay there again.

Leisure Self

10/10

Exceptional

26 Feb 2020

Verified traveler

Great budget hotel. Nothing fancy but it is clean and in a good location. Room was also bigger than expected!

Leisure Partner

10/10

Exceptional

20 Feb 2020

Verified traveler

Nice location

Friends_and_family Family

8/10

Excellent

09 Feb 2020

Brenda

Secure building front desk staffed 24 hours. Staff very friendly. Easy access to transportation.

Leisure Family

6/10

Pleasant

07 Feb 2020

K

Tidy and simple room. Close to Shinjuku city, but may be a bit difficult to find for the first time. Many restaurants near by and family mart too. No bottle water provided in the room. Need to leave the room key everytime when you go out.

Leisure Family

8/10

Excellent

30 Jan 2020

Verified traveler

The staff was very friendly and spoke good English. There is an elevator to each floor. Walking to Shinjuku or Okubo station took around 15 min. There are a lot of restaurants and fast food nearby. Few 24/7 stores nearby too.

Leisure Family

10/10

Exceptional

27 Jan 2020

Verified traveler

Brilliant location and very friendly staff! It didd its job as being a place to rest and sleep whilst exploring Tokyo! Great place to stay for people wanting to go to Japan on a budget!

Leisure Friends

8/10

Excellent

02 Jan 2020

Donny

More like a homely setting with spacious room and separate dry/wet toilets in a small building. Only complaint is if you got the lower floors like I did, the noise upstairs can be annoying if it lasts till very late.

They do sell buffet breakfast vouchers for a nearby cafe but didn't get a chance to try it. Lots of dining options in the nearby streets, mostly Korean food. Do note that the servers speak minimum English and some do not have English menus too.

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

I was happy with my stay here

Self

10/10

Exceptional

23 Dec 2019

Verified traveler

Staff was very friendly and spoke good English. There is elevetor to each floor. Room is tiny but it's common in Tokyo. It's located in a relatively quiet neighborhood next to Korea Town so not noisy but one night it was very windy I could clearly hear wind all night. Walking to Shinjuku main staton took around 15 min. There are a lot of restaurants nearby.

We were able to keep our luggage at the front desk for a day and night when we traveled to Hakone free of charge which was great.

Leisure Partner

10/10

Exceptional

30 Nov 2019

Verified traveler

Had a wet room. Good water pressure.

Leisure Family

8/10

Excellent

09 Nov 2019

Verified traveler

Very good for the price

This hotel is great if you wish for a functional and convenient hotel without blowing your budget. Room is clean and big enough for 2 without feeling claustrophobic. Staff are polite and the older man is particularly helpful. Hotel is 3-4min walk from Shin Okubo, which is conveniently on the JR Yamanote line, otherwise it's about 7-8 minutes to one of the Shinjuku stations and probably around 12 minutes to the main Shinjuku train station. There's a large Don Quixote around the corner, which is great for snacks and gifts as well as being in the middle of Koreatown, which has an abundance of street snack stalls.

Partner

10/10

Exceptional

07 Nov 2019

Mike

Excellent location close to Shin Okubo station which only has one line, Yamanote, which connects to the majority of the places I went- Ikebukoro, Harajuku, Akihabara. It’s also a great walking distance to Shinjuku, 7-11s, and Don Quixote. Room was spacious and offered a scenic view of the neighborhood. Staff was friendly and courteous. Would stay again.

Leisure Partner

10/10

Exceptional

27 Oct 2019

Brian

Huge bathroom. Lots of eating places nearby.

Closest stations are Shin-Okubo on the JR Yamanote or bit further of a walk Higashi-Shinjuku for the Tokyo Metro. This is a simple hotel with a friendly English speaking staff. The hotel is in the Korean neighborhood and has many eating places nearby. Our two twin room had a very large bathroom. Huge really by Japanese standards. Would stay again just for the bathroom.

Friends_and_family Friends

8/10

Excellent

20 Oct 2019

Verified traveler

Family room

Walking distance to Shinjuku. Family room was spacious. Staff very friendly and helpful.

Family

10/10

Exceptional

02 Oct 2019

Pressstin

This hotel is close to everything, train station, mart, and shinjuku streets. Will be back here again

Friends_and_family Friends

10/10

Exceptional

30 Sep 2019

Kristin

Big room. Huge shower! Love the Korean restaurant next to it.

Leisure Partner

10/10

Exceptional

26 Sep 2019

DW

The hotel is 5 to 10 min walk from the shin-okubu station. From Shinjuku station, take Yamanote line, only 1 station north. Staff speak limited English. Room is quite spacious. It is clean and quiet. There is only 1 tiny coffee table, no desk, so no space to leave personal items. Very inconvenient.

Leisure Partner

10/10

Exceptional

05 Jul 2019

Jenn

The location is great, it's close to a lot! It's next to a lot of good eateries.

Leisure Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

Perfect!

Friends

10/10

Exceptional

18 Jun 2019

Jesse

Wonderful hotel!

The hotel is immaculately clean, the staff is friendly, and the room is awesome. I love this place and would recommend it to anyone and everyone. If I come back to Kyoto, I will stay here again!

Friends

6/10

Pleasant

11 May 2019

Verified traveler

Bed by the windows let the cold air in. Was hard to sleep. Otherwise, fine

Family

10/10

Exceptional

07 May 2019

Verified traveler

The service and location, clean room and very good service

Leisure Family

8/10

Excellent

06 May 2019

Verified traveler

Pleasent stay and really close to shinjuku and the shibuya crossing.

The place was clean and comfortable

Leisure Family

10/10

Exceptional

24 Apr 2019

faisal

Very good hotel & best location

Great hotel, and amazing location

Partner

6/10

Pleasant

14 Apr 2019

Verified traveler

Basic room close to train station/ food in Ktown

Good location, basic and close to train station. Wifi was good. Room was clean and spacious but mattress was too thin/ firm for comfort. TV turns off by itself after a short amount of time. Bathroom arrangement was small and it would be difficult for a larger person to sit on the toilet as my knees were close to the wall (they would have to sit sideways and possibly also with the door open). No key cards, only actual key so you have to remember to turn off lights before leaving the room. Elevator was small but fast. I could hear the crow sounding off easily as there was a small hole in the window. During my stay I found the room in the fourth floor to be quiet and was not disturbed by street noise or others in different rooms.

Friends

8/10

Excellent

11 Apr 2019

Verified traveler

Good location in general. Will be back in the future. Staffs were very helpful but the one lady was working on Saturday April 6 quite annoying since she kept denying me borrow the phone to call a big cab for my multiple luggages. They all spoke English good to communicate except that lady kept saying “no choice” but she’s still helping me carry luggages out. It was nice of her thou

Leisure Family

10/10

Exceptional

03 Apr 2019

Verified traveler

Great location! Close to JR Shinokubo and surrounded by many local restaurants. Staff were nice and friendly. Room was cleaned and look new.

Leisure Partner

10/10

Exceptional

01 Apr 2019

Indrajit

Ideal stay in happening location

Would recommend Best Hotel highly. Dependable hotel with 24 hour front desk. They are careful about guest entries and do not allow sleaze. Room size, facilities are very good. The front desk staff are really caring. In the heart of happening Shinjuku, it’s a real oasis.

Family

10/10

Exceptional

30 Mar 2019

Verified traveler

Literally the best hotel at this price point!!! Its near the shin okubo station, there’s daily make up of room, and the space is huge. The staff service was also top notch. One thing lacking but not deal breaking was the slooooow wifi.

Leisure Partner

8/10

Excellent

22 Feb 2019

Andrew

Good hotel for the price

This was a decent hotel, in a very convenient location. Nothing fancy but it was fairly cheap to stay there.

10/10

Exceptional

21 Jan 2019

Verified traveler

Great hotel, close to jr station. Good food close by.

10/10

Exceptional

06 Jan 2019

Alexandra

Exceeded expectations

Wonderful location. 5 minute walk to JR line station, within 3 stops to shinjuku and harajuku area attractions. Shops around the corner. The staff is very friendly and speak good English. The only possible con is the pillows are small and flat but my partner did not mind that so ymmv. Loved this place!

Partner

8/10

Excellent

22 Nov 2018

Matthew

Fabulous central area to the main Shinjuku area and subway is around the corner. Its Korean town so fantastic food is around the corner - we did a korean bbq. This hotel is very safe they take your key from you when you leave to see the sights there is always someone on reception - very friendly - We received a lovely japanese beautiful paper book from one of the reception men very kind. The hotel is cleaned each day when you leave your room - they are very clean rooms and exceptionally big for japan standards. Separate toilet to bathroom and big. Its not the Hilton but very very good value for money.. and a 8 minute walk to 10 into shinjuku - 4 min walk to the back train station of korea town to get into Harajuku - Shibuya etc etc. Highly recommend this hotel for this price.. Thank you to the staff of The Best Hotel we loved Tokyo we love Japan Lindsay Matt and Linda

Partner

8/10

Excellent

04 Nov 2018

Peter

Good value hotel in Shinjuku.

Good value hotel for Tokyo. Don't expect too much space as it is Tokyo, but it was enough for us. Beds were comfortable and shower was a bit more spacious than other hotels I've stayed in Tokyo. Good location -- train station a short walk away and several sites in walking distance.

Friends

10/10

Exceptional

28 Oct 2018

D

Quiet, clean, friendly staff, good location. Excellent!

10/10

Exceptional

21 Oct 2018

Verified traveler

Sweet location, awesome staff, big rooms. Would recommend

10/10

Exceptional

14 Oct 2018

Gordon

Super friendly!

Very relaxing and friendly place. Helpful staff who made us feel very welcome and a charming neighbourhood close to great nightlife 👍 would recommend and happily stay again. Thanks!

Partner

8/10

Excellent

14 Oct 2018

Rachel

Good bargain and location

The hotel is at 3min walking to a metro station that is in the Yamanote Line, and 15min from Shinjuku center, so very convenient. The rooms are Japanese size, not big (not that small either), but have everything needed for a good stay and are cleaned daily.

Partner

2/10

Poor

11 Oct 2018

Verified traveler

TT i dont use it next time i dont use it next time

8/10

Excellent

05 Oct 2018

M.L

Room was small but it was clean and had complete toiletries. The toilet is not in the same room as the bathroom which has a deep tub and typical Asian shower.
The hotel is easily accessable from the Yamanote line station Shin-Okubi. Shinjuku station is about 20 minutes walked.
The staffs are friendly and helpful. We stored our luggages in the hotel when we went to Kawaguchiko to see Mt Fuji for 2 days trip.
There are a lot of restaurants, convenient stores e.g 7/11, Family Mart and Supermarket, all kinds of other stores.
Recommend this hotel for the price, location and helpful staffs.

8/10

Excellent

30 Sep 2018

Verified traveler

Great value hotel near Shinjuku

We were looking for an accommodation that offers a better price/value deal than the usual Tokyo fare, yet be located near the action.
„Best hotel“ doesn’t offer the biggest rooms but is, in our opinion, a good step above the average fare (when paying what you pay for here). The rooms match the pictures that they posted, a/c, fridge etc are there and working and it was absolutely (!) clean. Okay, almost all places in Japan are. Anyway. We would definitely stay again.

Partner

10/10

Exceptional

28 Sep 2018

Verified traveler

Everything perfect

It's relative near to Shinjuku Station, in The Korean town. The staff at the reception was really nice. After asking for some Japanese phrases, the mister even wrote some basic Japanese phrases with the translation.
Also the room was clean and comfortable. I would definitely recommend it.

Family

10/10

Exceptional

25 Sep 2018

Andrew

Budget friendly hotel close to Shinjuku. Rooms are small but consistently sized when compared with other hotels in Tokyo and Japan. The facilities were very clean and the bathrooms looked brand new.

6/10

Pleasant

22 Sep 2018

Verified traveler

The staffs were friendly but I wouldn’t go back to this hotel. The room was a bit different from the picture. The futons were thinner than expected. The beddings weren’t clean and had hair pieces on it. The room had no air circulation and when we opened the window for some air, there was the ac generator right there which created so much heat and bad air. The shower was alright since water came out well. The room had a dampy smell that was very weird. Overall, the staffs were friendly but I wouldn’t recommend this place.

Family

10/10

Exceptional

06 Sep 2018

Daniel

Excellent value & central location

Great value--this was one of the larger hotel rooms that we encountered in Japan. You must leave your room key with the front desk whenever you leave the hotel. The front desk staff was very friendly and accommodating. Best Hotel is in a very central location, near a major subway line in the Korea Town neighborhood of Tokyo.

Partner

10/10

Exceptional

02 Sep 2018

Knut Ringen

Great find in Shinjuku!

We had a great stay at Best Hotel! The twin bed room we had was very spacious, a nice change from all the small Japanese hotel rooms I’ve stayed in. Everything was very clean. Super friendly staff at the reception, which seemed to be manned 24hrs. The neighborhood is quiet, but the busy areas of Shinjuku is just a short walk away. Less than 5 minutes to the Shin Okubo station (Yamamote Line).

Friends

8/10

Excellent

27 Aug 2018

Verified traveler

Great location, good value and very friendly staff

Great location, good value and very friendly staff. Room could be a bit more modern, but overall very good and spacious.

Partner

10/10

Exceptional

14 May 2018

Verified traveler

Not allow for children below 6 ago

Please up date the website not allow for children below 6 year old.

10/10

Exceptional

30 Mar 2018

Jacqueline

Great hospitality

Amazing place, clean, comfortable, extremely friendly staff. Conveniently located next to two stations and a short walk from Shinjuku main station. Will come again!

Family

6/10

Pleasant

16 Mar 2018

Verified traveler

Middle of the road Western Style Hotel

The staff was very nice and polite. Everything else was middle of the road. Nothing to amazing, but also nothing to bad. The 4 person room was perfect for our group to spread out in. We mainly used the hotel as a place to crash at the end of the day. It's proximity to the train made it very easy to get out moving, and get back to at the end of the day.

Family