Name: Erus Suites Hotel Boracay
Address: Sitio Ambolong, Manoc Manoc, Aklan, 5608, PH

8/10

Excellent

09 Jun 2026

Chris

Price reasonable. Nice room with breakfast.

6/10

Pleasant

28 Apr 2026

Maria

The rooms are clean but really need if upgrading, there are broken fixtures that needed attention. Staff are helpful and friendly, It’s not beach view but walking distance. Breakfast is very limited, Inguess for the price it’s not too bad overall if you are on budget.
I booked this hotel as it looks good on website.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Charito

I'm satisfied with my stay,clean room,accommodating staff walking distance going to the beach and stores.

Leisure Partner

4/10

Poor

14 Dec 2025

Janter

Room, housekeeping, pool, rodents..please avoid.

Leisure Friends

6/10

Pleasant

08 Dec 2025

NANCY

Breakfast is not so good, better to eat outside, but rate is cheap so nothing to expect

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Roselo

Hotel rooms was clean but the main problem there was no lift at all. Am disabled snd need to walk upstairs in agony. My friends need to lift my wheelchair going upstairs.

Friends_and_family Friends

8/10

Excellent

10 Jul 2025

Edwin

Pool and close to thr beach.

6/10

Pleasant

10 Jul 2025

Ericson

Very poor internet connection

Leisure Partner

8/10

Excellent

22 May 2025

Curtis

everythingswas nice and friedly

Leisure Partner

6/10

Pleasant

18 Apr 2025

Scott

Near 2 laundromats.

Leisure Self

10/10

Exceptional

09 Apr 2025

eustacchio De

Swimmin pool ,staff

6/10

Pleasant

09 Apr 2025

Jemelle

This was my first visit to Boracay and my stay at Erus Suites Hotel spanned three nights. I received a complimentary upgrade, which I appreciated. However, the room had ants in several areas and a noticeable odor in the bathroom facility. The staff were exceedingly accommodating and sprayed the room twice. Otherwise, the hotel is conveniently situated near White beach, station 3, numerous shopping venues, restaurants, bars, and attractions. My rating reflects my experience with the room; otherwise, I had a pleasant stay, and the staff were friendly and helpful.

Leisure Self

10/10

Exceptional

22 Mar 2025

Katarzyna Adrianna

Very happy with our stay in Erus Suits Hotel. Clean rooms, nice breakfast (small portions though). Very polite staff. Would recommend.

Leisure Partner

6/10

Pleasant

22 Mar 2025

Klever

The place and staff members are nice. However, it needs better administrators. 3 nights and we only had 1 small roll of toilet paper for two people. They cleaned the room and didn’t leave one either. No toilet paper in the restaurant’s restroom. The room smell was odd. They had a loooot of staff members and they are nice and attentive, but maybe have less staff for that and have someone doing Constance maintenance.

Leisure Family

2/10

Poor

20 Mar 2025

Alistair

Do not stay here

We had multiple issues with the hotel. Most were basic things which are expected clenliness was the main issue.

The bedsheets are yellow and stained when we got to our room. This was particularly annoying as they asked for a deposit to ensure we did not stain the sheets. We contacted hotels.com who struggled to help us due to the phone lines being un manned by the hotel staff. There were also about 8 phine numbers non of which were useful. When they finally offered us to move rooms they showed us an upgraded room which still had stained walls and sheets. Additionally there was a stench from the shower which would not go and only got worse with running water. The water was also only cold with no warm or hot.

In addition the pool was not clean and half empty when we arrived.

The wifi did not work at all.

We checked out after one night and went somehwere else with no refund.

Friends_and_family Friends

8/10

Excellent

12 Feb 2025

Arvin Jose

The staff were friendly and approachable. Walkable to the beach. Slow Internet connection in our room.

Leisure Friends

8/10

Excellent

28 Jan 2025

Roberto

The restaurant was quite expensive !

8/10

Excellent

28 Jan 2025

Roberto

They were a small problem due to my age no lift available !

Leisure Friends

10/10

Exceptional

26 Jan 2025

laureto

Easier to go beach

Family

8/10

Excellent

21 Jan 2025

Rafael

The room is nice. But we’ve had problems with ants in the toilet and in our bedroom. We’ve had issues with the AC as well, so they transferred us to a different room (disability friendly) on the first floor, that in my opinion is not safe for use for people with disabilities. The shower handrails are loose, unsafe for use, it’s a tight space, and I saw some molds in the ceiling. I did bring it to their attention on my last day so I’m unsure if they did something about it.

The staff are okay. Some are nice and some doesn’t seem to have costumer service training.

Leisure Friends

6/10

Pleasant

20 Jan 2025

Dima

I really can not complain about anything for the price I paid, however there is room for the hotel management to improve a few things. My room had a small window that was completely covered in vegetation on the outside and didn't lock. Security safe was broken, when I asked the staff to fix it or replace it, they took it and then just threw it on the chairs that were also abandoned outside of my entry door for the time of the stay. Elevator not working. Stairs and hallways were always kind of littered and my room had AC unit that was improperly installed without a drain and was dripping on the wall and floor causing a lot of mold and some odor in the room. But like I said in the beginning you get what you pay for.

Leisure Self

10/10

Exceptional

15 Jan 2025

Vilma

Great!

Leisure Family

6/10

Pleasant

22 Nov 2024

Benedicta

The pool was very dirty

Leisure Partner

4/10

Poor

03 Nov 2024

Kim

Poor internet connection

Self

4/10

Poor

17 Sep 2024

Verified traveler

Not an enjoyable stay

Not a recommended stay.

From arrival, front desk receptionist was very cold in her personality. We booked 3 rooms and were addressed like we had already did something wrong. They made sure to focus on their house rules, deposit, and potential list of additional charges. Yo add, only two rooms were ready and the third took 30 minutes to prepare (after the 2pm check in).

The rooms were ok, nothing special. The bathroom for one room had a leak under the sink, leading to the bathroom floor staying flooded. Room for 4 only came with two towels.

Hotel was flooded and the stairways were often layed with wet towels. Parts of the floors were consistently covered in water, leading to several \"slips\". The elevater was non working, requiring a walk through the wet staircases up several flights of stairs.

The free breakfast was basic, only offering 6 choices with very little servings. The waitstaff was not very pleasant when we ordered, and breakfasts took 20 minutes to be served.

The pool area was gross. Old tables and chairs with mold on the coverings. One guest of our party stepped on a metal piece . A big rat was also enjoying the time by jumping around the outside tree and trashcan by the \"pool bar\" (which is covered with fake bottles of spirits and has no such attend). The boards on the deck are not stable as well.

Not an enjoyable stay for our family.

Friends_and_family Family

8/10

Excellent

13 Aug 2024

Jose Mumar

This hotel is very good for all travellers who like to have access to public transpo and restaurants around the area. My room is very clean and the staffs are all friendly and helpful. I will definitely come back.

Leisure Self

10/10

Exceptional

12 Jul 2024

Julie Ann

The entire room is clean. Bed is clean and comfy. I had a very good sleep and wonderful 3 night stay.

Leisure Family

4/10

Poor

18 Jun 2024

Luis

The room smells and they charge us for extra person on the two beds room and the total of people are 3 we thought expedia got that covered.

Leisure Family

10/10

Exceptional

16 May 2024

Mir-Kevin

Great Hotel, clean, great AC, and good breakfast options. However, Bed is rock solid and the wifi is bad.
Beach is only 5min walk and there are a lot of souvenir shops near. There is also a nice pool.

Leisure Friends

2/10

Poor

14 May 2024

Paul Joseph

Just terrible

10/10

Exceptional

17 Apr 2024

LORIE

Good place to stay for a short time. Stayed 3 nights here

Friends

4/10

Poor

03 Apr 2024

Lysa Ann

Internet was sucks, food are not that good. Bed are horrible 😫.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Rohit

Great staff and central to everything

Leisure Friends

6/10

Pleasant

19 Mar 2024

Jenelyn Encarnacion

The staff are nice and very helpful .

6/10

Pleasant

11 Mar 2024

Nicholous Allen

Overall good experience

Stay in general is good. Nice room, food is okay but a 4 year old kid have to pay for her breakfast which I dont think acceptable. Bidet is broken, we cannot use it. Staffs were nice and pleasant.

Friends_and_family Family

6/10

Pleasant

25 Feb 2024

william

The internet kept going out the air conditioner was leaking all the time. It was a nice room in all but it was just wasn't the best you could ever do. You could always get better

6/10

Pleasant

15 Feb 2024

William

Checked booked two rooms one room was ready one wasn’t was told we would be notified when 2nd room was ready waited 45 minutes wasn’t notified had to return to front desk then was informed room was changed wasn’t type of room that was booked returned to desk and only after complaining about room was then given another room that was good

6/10

Pleasant

13 Feb 2024

JEREMY

Lets talk about room. Water is only given on day 1. Additional days not provided and chargeable. Limited toiletries. Watch out for fine print as everything they cbarge extea. Breakfast is cold and horrible standard menu. Restaurant food prices heware as price on final bill is d9fferent from price in menu. Dpnt accwpt card but only cash. Room water jeater not bot. Aircon not cold. Overall acceptable nut not a choice for us again. And one last thing images of room is different from actual. Corrodor they say no smoking but mamu people smole amd dont bother. Overall 3 stars and good still evenni dojt like the above.

Leisure Friends

8/10

Excellent

06 Feb 2024

Donald

Boracay in February

The weather was hot and humide for our stay, the rooms where good pretty quiet at night, the beds where super firm too hard for me what made my sleeping not always restful.

Partner

8/10

Excellent

31 Jan 2024

Eugene

The staff was always friendly

Leisure Self

8/10

Excellent

21 Jan 2024

Reden

it was good & convenient

Leisure Self

6/10

Pleasant

01 Jan 2024

Kelvin

Always ask at booking

I am a big YouTube fan. I asked at the desk if there was cable in my room. I was assured that there was, however there was none, only regular local channels

Friends_and_family Family

10/10

Exceptional

28 Nov 2023

Celestial

Accessible to everything.

Leisure Family

8/10

Excellent

08 Sep 2023

Christopher

It's ok to stay with this property, the only problem was that the smell of the smoke cigarettes from the pool area were coming into my room even though my door was closed. Other than that the price that I paid for was worth it..

Leisure Self

8/10

Excellent

05 Aug 2023

Maureen Eliza

People are nice, honest. Restroom clean and updated, coffee and water complimentary but the bed needs to be changed, not soft and need to be updated. Overall clean room.

Leisure Family

8/10

Excellent

25 Jul 2023

Kristine Grace

Nice

It was good, the place was clean

Partner

8/10

Excellent

15 Jul 2023

Reden

i like the atmosphere, the price, the staff were friendly & helpful.

Leisure Self

10/10

Exceptional

14 Jul 2023

Rogelio R

Very good hotel. Great location. Friendly staff!

Hotel was conveniently located across a little market which was perfect for buying souvenirs and things to use on your little trip. I found this little \"wet bag\" where you keep all your belongings inside to prevent them from getting wet. To the left of the market is a little supermarket where you can buy household goods, snacks, drinks, and other things. There's also a two-storey 7-11 and a pharmacy nearby. Along the market is a little alley that takes you to the beach! Location is perfect!

Hotel was great too. You are greeted with a welcome drink to cool off before you are shown your room. Room was pretty spacious and clean! There was a 32 inch TV, split type a/c, hair dryer, water heater (for drinking and showering), a safe, and other basic amenities. Their toothbrush is the best I've seen, compared to other hotels. Rooms are cleaned every three days, but you could request to have it cleaned earlier, if needed. Breakfast was good, but portions were a bit too small for me. Hotel staff was very friendly and even helped me get a trike to go to City Mall. Overall experience was great and hotel was clean. Power went out on the island and this hotel had a generator, powerful enough for the a/c. I'm thankful for that! I really look forward to staying here again in the future, and highly recommend it to anyone looking for a strategically placed hotel that's well worth your money!!

Partner

10/10

Exceptional

22 May 2023

Reden

i liked it. affordable & convenient.

Leisure Self

10/10

Exceptional

04 Apr 2023

Jenifer

HIGHLY RECCOMMENDED HOTEL.

Great stay, staff are polite, kind and super accommodating. The facilities are so good, clean,m and even the food. We really love our Comfortable stay!

Friends_and_family Friends