Hotel Granvia Okayama

Japan , Okayama
Okayama, 1-5 ekimotomachi Okayama-shi
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100 reviews shown

10/10

Exceptional

05 Mar 2026

Vincent

Perfect hotel for 3 nights. Right next to train station with easy access and lots of available restaurants and shopping. Room was surprisingly spacious. Staff was excellent.

Family

10/10

Exceptional

04 Mar 2026

Jerry

8/10

Excellent

20 Feb 2026

Celia

Connected to train station, very convenient location. Clean room.

Partner

10/10

Exceptional

14 Feb 2026

Ryan

Everything was easily accessible and staff are very friendly

8/10

Excellent

04 Jan 2026

Grace

The room was a bit dated, but clean and well appointed. The front desk staff was helpful whenever we had questions and we enjoyed the pianist in the lobby.

Leisure Family

10/10

Exceptional

05 Dec 2025

Erica

High-end hotel with stellar room and view. I stayed here because I was doing day trips to Kurashiki and Naoshima Island and this hotel is conveniently connected to the Okayama train station.

Leisure Self

10/10

Exceptional

22 Nov 2025

Susumu

Extremely convenient location. Indoor passage all the way from JR Okayama Station to the hotel. Very clean, very kind staff.
One can do most of the shopping without going out since it is connected underground to several shopping centers. No need for an umbrella, even if it rains.
A bit expensive compared to other hotels.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Roberto

Great location, property and staff, super helpful.

Self

10/10

Exceptional

08 Nov 2025

Susumu

The front desk receptionist was kind and courteous, accommodating my request for a bigger room. In the past, there was always someone who led us to the room with suitcases, but this year, evidently, they stopped doing it. We proceeded to our room alone without any staff showing us the way. It does not matter to me, but, I think this is their cost-cutting measure.

Leisure Family

8/10

Excellent

07 Nov 2025

Akira

Very convenient location just steps away from main station. Many dining options for isitors who don’t want to leave hotel. Rooms had nice amenities, but was extremely small.

Leisure Partner

10/10

Exceptional

01 Nov 2025

john

Nice room, more spacious than most.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Janina

Amazing stay

10/10

Exceptional

15 Oct 2025

Laurence

This is my fifth stay at Granvia Okayama. Elegant, comfortable, and convenient. I asked for extra bath towels, and they were delivered within 5 minutes.

I didn't opt for the hotel breakfast, since there are so many convenient and less expensive options in the station area.

Leisure Self

10/10

Exceptional

11 Oct 2025

Dov

Clean room, but small. Good location

Partner

10/10

Exceptional

11 Oct 2025

Wai Hing

Great location, easy to travel to other locations while visiting the city. Staff were excellent.

Self

10/10

Exceptional

01 Oct 2025

Wily

Bed was not my favorite but everything is awesome here!

Leisure Partner

10/10

Exceptional

30 Sep 2025

Dana

Great location, attached to the Okayama train station. 7-11, market, drug store right outside. Great access to shopping, buses, taxis.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Lydia

Hands down the best hotel we've stayed at in Japan.
While the hotel may not be brand new, it is immaculately maintained—spotlessly clean, incredibly spacious, and in an unbeatable location. From check-in to check-out, the service was flawless. Every detail was handled with care and professionalism, making our stay truly exceptional. A well-deserved five stars across the board.

Leisure Family

8/10

Excellent

12 Sep 2025

Peter

Good price performance
Pool usage is expensive

Business Self

10/10

Exceptional

04 Sep 2025

Deborah

Exceeded our expectations

8/10

Excellent

20 Jul 2025

Diane

Wonderful singer and pianist in the bar.

Leisure Family

8/10

Excellent

18 Jul 2025

Ayako

Great Hotel

The location of this hotel is fantastic. All staff were very professional and friendly. The breakfast was great with 19th floor view. If the is hotel equip coin laundry machines for guests to use, it would be more than perfect hotel in Okayama.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Paul

Premium Superior Twin Room (non-smoking)
Excellent room with lots of space, except for a tiny toilet.
Fast internet.
Pricey drinks.
Conveniently next to the railway station.
Tram stop not far away that goes to the castle and gardens.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Lup Meng

Excellent staff service. Great location.

Leisure Family

6/10

Pleasant

13 May 2025

Koki

1) ランドリー設備が無い。
2) 換気が悪いので湿気が籠り、シャワーカーテンの生乾きの匂いが気になった。

Leisure Partner

10/10

Exceptional

08 May 2025

Rabin

The area is great for shoping. Hotel staff are great and atmosphere is nice and friendly too.

Business_and_leisure

10/10

Exceptional

08 May 2025

Tomoki

Excellent

Business Self

8/10

Excellent

28 Apr 2025

Hailey

The staff were very helpful and we enjoyed our stay.

Leisure Family

10/10

Exceptional

27 Apr 2025

shelly

Great when traveling by train, super convenient

Leisure Family

10/10

Exceptional

23 Apr 2025

VISHAL

Everything is excellent including breakfast

10/10

Exceptional

21 Apr 2025

Arnell

Excellent facility, very convenient to everything, great staff, comfortable room

Leisure Friends

10/10

Exceptional

12 Apr 2025

Anita

The music speaker was wild—something I had never seen before. The iron and ironing board were fantastic and great water pressure in the shower.

Leisure Self

10/10

Exceptional

11 Apr 2025

Bharat

Conveniently located hotel with a view and good recommendations from front desk.
Good for families with separate beds.

8/10

Excellent

10 Apr 2025

Verified traveler

Fantastic location. Covered walkway from the train station with many restaurants and shopping along the way. Basic twin room was pretty small but love the locations!

Friends_and_family Friends

10/10

Exceptional

04 Apr 2025

Matthew

It is a very good hotel, I would stay here again.

Leisure Self

8/10

Excellent

28 Mar 2025

Vilma

Premium room was well stocked and pristine but separate toilet room was a very tight space. Shower room and vanity were spacious and renovated. Staff very welcoming and despite proximity to main station, well sound proofed. Definitely a good hotel choice and excellent location!

Leisure Partner

2/10

Poor

17 Mar 2025

WING SUM ALBERT

Request Refund Ref-73040669812800 & 73040675477825

Hotel Granvia Okayama - Totally unacceptable. We booked 3 rooms at same price and same size. 1 room on 11/ F No. 1105 is as per our request. Unfortunately the other 2 rooms on 12/F is very small (only half size of room no. 1105). Why we booked the rooms at same price but the size are in such a big difference. We would like to request for refund for room No. 1233 and 1234.

10/10

Exceptional

10 Mar 2025

Phyllis

My second stay here. A passageway connects the hotel to JR Okayama station so it’s most convenient when travelling by train. Staff & service are excellent. Will stay here again next time I’m in Okayama.

Leisure Family

10/10

Exceptional

10 Mar 2025

Barry

The hotel is beautiful and elegant with incredibly friendly and helpful staff. When we arrived, we were met by a staff member. She guided us to the check-in area and then arranged to take our luggage up to our room for us! Just lovely. Our room was very comfortable and quite spacious. I highly recommend this hotel.

Leisure Family

10/10

Exceptional

08 Mar 2025

Niall

Beautiful hotel in a central location

The hotel was very beautiful and the level of service from the staff was unparalleled. The location of the hotel is excellent for anyone using the train station. The hotel is very clean. I wojld recommend this hotel for anyone travelling to Okayama.

Partner

4/10

Poor

30 Dec 2024

Verified traveler

The rooms are very very small- not surprising but you wouldn’t be able to tell that when you book. Bathrooms are tiny. If you are the average American size—you may or may not fit there! :)

10/10

Exceptional

29 Dec 2024

Darryl

Great

Friendly and caring staff made the extra effort all the way. Easy and close to everything

Self

10/10

Exceptional

28 Dec 2024

Verified traveler

The hotel is ideally located next to Okayama station.

The staff are friendly and very helpful.

One highlight is the buffet breakfast available on the 19th floor of the hotel with panoramic views of the city.

The selection dishes available is very extensive and covers almost every taste and appetite imaginable ;-)

Recommended.

Self

10/10

Exceptional

21 Dec 2024

Overall, good

Leisure

8/10

Excellent

09 Nov 2024

Carey

Great location next to the station. The pool, jacuzzi and sauna were outstanding although it wasn’t clear there is a fee to use it. The hotel is pricey and the pool is a basic amenity.

Leisure Friends

6/10

Pleasant

02 Nov 2024

Dragos

Definitely not a 4 star hotel as advertised. A bit outdated compared to other 4 star hotels. Good location.

Leisure Family

10/10

Exceptional

24 Oct 2024

Leslie

Staff was very helpful and friendly. Everything was clean and comfortable.

10/10

Exceptional

22 Oct 2024

Jeremy

Extremely comfortable, well located, and excellent service

Leisure Partner

10/10

Exceptional

21 Jul 2024

Wai Chin

Luxury hotel with connecting to JR station

Luxury hotel. Connecting JR Okayama station. Near to Aeon Mall. Accept early drop off baggage prior to checkin. Breakfast is costly 5,000 yen. Otherwise everything is good including space

Friends_and_family Family

8/10

Excellent

18 Jul 2024

ALBERT

Leisure Family

10/10

Exceptional

10 Jul 2024

VISHAL

Extremely convenient.Located at the train station Okayama

10/10

Exceptional

23 Jun 2024

Carlos

Pretty good option as it is at the train terminal and well located to the main points of interest in this beautiful city.

Leisure Family

10/10

Exceptional

20 May 2024

Oscar

Okayama

Used Okayama as a central point to go to nearby cities. Hotel is located between a mall with many restaurants and shopping options. The metro station and train station are next to the mall.

Partner

10/10

Exceptional

14 May 2024

Best location for train, shopping and convenience.

10/10

Exceptional

27 Apr 2024

David

Super Service

10/10

Exceptional

23 Apr 2024

Helen

Fabulous stay at Okayama. Very comfortable & close to the train station.

Leisure Family

10/10

Exceptional

02 Apr 2024

Peter

A superb hotel for presentation, quality, service and overall excellence. It’s hard to fault with anything.
Thankyou for wonderful stay.

Business_and_leisure Partner

10/10

Exceptional

31 Mar 2024

Petra

A lovely hotel, with room to move. The lounge was a great bonus for getting a drink after a long day. Convenient to the train, but minimal noise, rooms well sound proofed. Beds comfy, really enjoyed our stay.

Leisure Partner

8/10

Excellent

19 Mar 2024

Tatsuya

Good

Business Self

10/10

Exceptional

10 Mar 2024

ROU JIN

Really recommend this hotel.
Their staff are all friendly and fluent at English.
And its location is quite convenient, you can reach big camera, convenient store, shopping mall and jr station within 5-8 minutes.

Leisure Family

10/10

Exceptional

26 Dec 2023

Hang Chun

Left a jacket in the room when we checked out. Went back to the hotel later that night and they have it neatly packed for return

Partner

10/10

Exceptional

24 Dec 2023

Kian How

Hotel is located right next to Okayama Station, level 2 of the hotel is connected to the station directly.

Despite being next to a train station, the room is quiet and well isolated.

I was offered to upgrade my room for ¥3000, and this room is spacious! If they offer you to upgrade at this price, just take it - you will not regret.

Room is clean. Hotel provided me with disposable tooth brushes and tooth paste, disposable shaver blade and shaving cream, combs, cotton buds and cotton pad.

Hotel staff are friendly. You can leave your luggage with them before your check in time. They will bring your luggage to your room once the room is available.

Leisure Partner

10/10

Exceptional

22 Dec 2023

Kok Leong

Very courteous hotel staff. Convenient as it is directly connected to the train station at Level 2. Will stay again if travel to Okayama next time

Leisure Family

8/10

Excellent

07 Dec 2023

Priscilla

The hotel itself is connected to Okayama Station, so it's very convenient and has so many dining options both in and around the hotel. The room was spacious, but the furniture and fixtures seem outdated. I'd like to give a special thanks to Mr. Cho, who spoke a very good English and resolved the issues that I've brought to the hotel's attention in quick, efficient and courteous manners. His above-and-beyond service made my stay more pleasant and a top-notch service that's hard to see even in Japan.

Leisure Self

8/10

Excellent

18 Nov 2023

Imre

Extremely convenient location, right next to the station.

Leisure Partner

6/10

Pleasant

15 Oct 2023

Scott

We chose this property for 2 reasons, based on travelling with children (aged 6 and 8);
It was close to the train station, as we were commuting on trains a lot. That aspect was fantastic. It was easily accessible straight from the station.
We also favoured the swimming pool for the kids to let off some energy. But we weren’t made aware in anything upfront that it costs 1,200yen for all hotel guests (adults/children) to use the pool. That was very disappointing.
Plus, the beds are incredibly hard. Both my wife and I struggled with how firm they are - we didn’t sleep well.

Leisure Family_with_children

8/10

Excellent

02 Oct 2023

Scott

Nice room, nice staff, quiet, convenient location.

Leisure Self

10/10

Exceptional

30 Sep 2023

Jeremy

Extremely comfortable and perfect location

Slightly older hotel, but spotlessly clean, large comfortable room. Excellent breakfast buffet but you may have to wait. Great service at reception and a very warm welcome. Best thing? It's right at the JR station making it the perfect stop over.

Partner

10/10

Exceptional

25 Sep 2023

Munish

Nice hotel, room size was okay but clean and tidy. Staff was friendly and very helpful.
3 min walk from hotel to Okayama station, so super convenient and there a lot of shopping and dining options nearby.

Leisure Partner

10/10

Exceptional

17 Sep 2023

Tsz Yui

Nice hotel

8/10

Excellent

14 Sep 2023

Pik Kwan

Located by Okayama Station East exit. Easy access to trains, buses & trams. About 20-min walk to Omotecho shopping street from station. Plenty shops & restaurants nearby as well. The hotel preserves a traditional old fashioned design & services. Huge lobby area which is a plus. Staff are kind & welcoming. Our room is clean & very spacious. It has plenty of space for us to move around & for our luggage. The only comment I have, is the outdated features of the bathroom. Overall, it’s a pleasant stay.

Leisure

4/10

Poor

05 Sep 2023

Heather

In the guest rooms, the sound travels from the floors above. You can hear and feel the vibration from people walking on the floor above you. Not conducive to sleeping.

Leisure Self

10/10

Exceptional

31 Jul 2023

Rini

Fantastic location. Right next to JR station & buses. Shopping malls & convenience stores around the hotel.
Love the hotel with friendly staff.
Will definitely stay here again when we visit Okayama again.

Leisure Partner

8/10

Excellent

02 Jul 2023

Cheng

Extremely close to the train station and easy to get around to the surrounding towns nd areas using a JR line.

Facilities and room were a little old and could use an update. Otherwise were fine enough and comfortable.

Leisure Family

10/10

Exceptional

26 Jun 2023

Puiking

Very nice stay.

10/10

Exceptional

16 Jun 2023

Annette

very convenient location adjacent to the main JR train station and convenient to shopping, food shops, convention center, and entertainment. Upscale hotel with well equipped rooms. Very nice daily breakfast buffet with large selection of Japanese and Western food. An excellent value for the reasonable price.

Business_and_leisure Self

10/10

Exceptional

18 May 2023

The

Great location with direct inside walkway connections to Okayama Station and hundreds of shops and places to eat. Clean, modern and will come again.

Leisure Partner

10/10

Exceptional

22 Mar 2023

Bradley

Wow, this property has been the best property to stay in.

10/10

Exceptional

21 Mar 2023

Karin

This hotel has a perfect location! It was a large room and bathroom and very clean and comfortable. If we return to Okayama we will definitely stay here!

8/10

Excellent

29 Dec 2022

Willy C.

Fine. Convenient. Food and convenience shops nearby. Transportation accessible.

Leisure Family

10/10

Exceptional

08 Dec 2022

Guoqiang

Old fashioned, but kept very clean

Leisure Self

10/10

Exceptional

30 Nov 2022

Yuki

Enjoyed my stay there. Highly recommended!

Leisure Self

2/10

Poor

21 May 2022

Verified traveler

Terrible

The most terrible experience I have ever had at check-in, so I cancelled my stay right on spot. They asked me for my proof of covid negative which I had inside my suitcase. They asked me to open my suitcase in front of the checkin counter in front of people. All I wanted to do was to leave my suit case at the hotel before heading to my meeting, but they insisted I check in first and asked me to get my proof of negative result. It was beyond embarrassing. I opened my suit case and there were my undergarments and some hair products got out of suitcase, it was chaotic. I will never ever book with this hotel ever again.

Business

8/10

Excellent

03 May 2022

Masato

It was a good stay. The room rate was proper to stay just one night with my son.

Leisure Family

10/10

Exceptional

19 Aug 2021

Verified traveler

High class, elegant experience

We stayed at this hotel during a road trip across the Chugoku region, so we were staying at low-cost hotels for most of the trip. We were very surprised when we came to this hotel. This hotel is so elegant, I honestly felt underdressed just standing in the lobby. We may have accidentally ruined the aesthetic - other guests sort of looked at us sideways - but the staff were so kind and helpful and always made us feel welcome. The accommodations were clean and very comfortable, the location was excellent - it's right next to the train station - and the underground parking was very convenient and affordable.

Partner

10/10

Exceptional

06 May 2021

Verified traveler

Nice, clean, pleasant. Bathrooms were charming.
No complaints.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2020

Verified traveler

I was upgraded to a better room and had the benefit of a great view over Okayama station. The staff was very friendly and welcoming, the room was splendid and the location is great.

Business Self

8/10

Excellent

19 Dec 2019

Verified traveler

Location is perfect. Right next to the station and a big shopping mall. You are also right in the middle of food places and shopping. For location I would totally recommend. Rooms are a little dated but large for Japan.

Leisure Family

10/10

Exceptional

08 Dec 2019

Gail

Superb

Excellent location, many shop's above and underground. Very pleasant stay and i highly recommend this property.

Partner

10/10

Exceptional

01 Dec 2019

Verified traveler