ANA Crowne Plaza Okayama

8/10

Excellent

09 Mar 2026

Sam

The staff were really kind and professional, providing excellent service and help, but the actual facilities were not great. There is no on site laundry (there is a service only on Monday to Friday), the AC is centrally controlled with the only alternative being off, and the actual room was not very clean. The bathroom was full of someone's hair across the tub and curtain, with some mould spots around the place (around the sink rim and under the handle in the tub). Just a few straight forward improvements would make this a lot better!

Partner

10/10

Exceptional

24 Feb 2026

xander

everything is good

10/10

Exceptional

19 Feb 2026

Dr. Samin

The overall room condition was good, and the room service was delicious. I was also grateful for the early check-in.

Family_with_children

6/10

Pleasant

15 Jan 2026

gene

This should not be rated as a four-star hotel, a three-star is more appropriate. I paid more per night at this hotel than what i paid at the Grand Hyatt five-star hotel and the difference between the two are huge. This hotel is in need of updates and it shows in so many ways. I've never been in a hotel here in Japan where the air conditioning unit goes one way (in winter, where the heater is turned on, you cannot set the a/c to cooling if your room gets too hot. All you can do is turn off the a/c unit and wait for the room to cool off). No gym. You'd have to go somewhere else to work out. The lobby just looks sad. I really don't know how they can charge this much for this quality. You're better off going to the Granvia next door.

Leisure

10/10

Exceptional

14 Jan 2026

Joseph

Room was clean. Staff were nice.

Leisure Self

8/10

Excellent

10 Jan 2026

Boon Chee

It was ok. Efficient check in, clean room, as you would expect in Japan

Partner

10/10

Exceptional

09 Jan 2026

Rena

Comfortable room with a gorgeous view, friendly staff, excellent buffet breakfast. Right next to the train station. Great value!

Leisure Self

10/10

Exceptional

23 Dec 2025

Kwok Fai

Great location, a step nearby Shinkansen station & AEON Mall. Friendly & helpful staff at reception. Room was clean & comfortable.

10/10

Exceptional

15 Dec 2025

Michelle

The staff is so friendly and welcoming! They speak excellent English and are very helpful and engaged! I loved walking through the lobby because the staff made you feel just that welcomed.

The room was very clean, had an excellent view (high floor) and such cozy and comfy bedding that invited you to stay and sleep. Especially when you come from very thin towels in other hotels, the super plush ones Crowne Plaza offers are a dream. I didn’t want to get out of them. There even was a separate hand towel, something I had encountered in no other hotel.

The window in the indoor bathroom is a nice way to combat its usually stuffy feeling.

The room is also very quiet! No need to fear the closeness to the train station. That is only a boon since you don’t have to go far to reach your hotel after you arrive. Everything is also in walking distance, or immediately connected to the streetcar.

The breakfast had a diverse and delicious selection, with an egg station where live cooks prepare your eggs to your liking. I especially appreciated the healthy options of which there weren’t few.

Absolutely would and will book again and can recommend!

Leisure Self

10/10

Exceptional

08 Dec 2025

Robert

Great property and the lounge access was a nice way to end the day winding down!

Leisure Partner

10/10

Exceptional

07 Dec 2025

hubert

Well appointed and designed room, nothing left to chance. Absolutely professional staffing on all levels and departments. 10:10

Leisure Self

10/10

Exceptional

03 Dec 2025

Marktorrey

Excellent staff. Efficient and friendly.

10/10

Exceptional

01 Dec 2025

Christian

Amazing service! Quiet! Perfectly located.

Business

8/10

Excellent

23 Nov 2025

Monique

Everything was great except the availability of food and drink in the hotel. It appears to us that you needed a reservation and when we were there, the restaurant was all booked. 😟

Friends

10/10

Exceptional

17 Nov 2025

Bette

Staff is very polite and helpful. Location is excellent. The main reason I stayed at this hotel again was their breakfast which is still above average but not as good as many years ago I was stayed in Osaka. It is valued to book this hotel and i strongly recommended this.

Leisure

10/10

Exceptional

16 Nov 2025

Gayle

Location for sight seeing was ideal as it is attached to the train station and only 1/2 bus ride from the airport. The staff were outstanding and professional. Very welcoming and attentive. The room was clean with all amenities. Would highly recommend this hotel

10/10

Exceptional

10 Nov 2025

Margaret

Really close to train station. Quiet area

Leisure Partner

10/10

Exceptional

04 Nov 2025

Scott

Early 2:00 check-in.

10/10

Exceptional

26 Oct 2025

Thomas

Facilities, food, in room amenities, staff were wonderful. No complaints, we would stay here again.

Leisure Family

8/10

Excellent

20 Oct 2025

Barbara

Convenient hotel by the train station. Room was typical, nothing special. There was a good place directly across the street for yakatori that was reasonably priced and convenient.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Ron

Overall very good experience, staff friendly and professional, convenient location and dining options available at hotel. Great breakfast.

Family

10/10

Exceptional

19 Jun 2025

Jeremy

Excellent hotel. Close to the station. Good food options and konbini near by.

Self

10/10

Exceptional

08 Jun 2025

Yan

Conveniently located, great view from room.

Self

6/10

Pleasant

22 May 2025

Ching Hei

there was unpleasant odor in my single room

Leisure Self

10/10

Exceptional

20 May 2025

Borany

The properties close to all kinds of restaurant and shopping center.The service is very good

Leisure Friends

8/10

Excellent

17 May 2025

Eleanor

Convenient hotel near train station

Convenient hotel next to train station. Not as good as some other 4 star hotels we stayed at in Japan.
Breakfast is just ok.

Partner

10/10

Exceptional

15 May 2025

Winkie

Nice hotel with convenience and good customer service

Leisure Self

8/10

Excellent

10 May 2025

Anthony

Hotel is very close to Okayama station so convenient for transport options. Staff were all very helpful and efficient. The breakfast buffet was well stocked and had lots of options. The only very small downside was the narrow window in the wall between the bathroom and bed area - no blind on it so it let a lot of light in if someone went to the bathroom in the middle of the night.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Lisa

Very friendly and helpful staff. Clean rooms. Across the street from train station and connected to large mall

Leisure Friends

10/10

Exceptional

26 Apr 2025

Esteban

Very good location, very close to the station

Leisure Partner

10/10

Exceptional

25 Apr 2025

Roderick

Likely the best hotel with English speaking staff I have ever stayed at. Would be happy to book here again on another future stay in Okayama.

Leisure Self

10/10

Exceptional

21 Apr 2025

Wendy

This hotel was in a great location right next to the train station which allowed us to easily take day trips to other locales. The hotel staff were super nice and helpful and the beds were comfortable.
The only thing I would recommend is to have another chair or stool in the double rooms. There is one desk chair, but when there are two people staying in the room it makes it a bit awkward.
We would definitely stay here again! Thank you, wonderful staff.

Partner

10/10

Exceptional

20 Apr 2025

Qiru

It is great location walkable to Okayama station.

Leisure Family

10/10

Exceptional

14 Apr 2025

Akiyoshi D

I love to stay at this hotel. The staff is really fantastic. The location is great. Connected to the Okayama station which has lots of restaurants and stores. Yet the hotel itself is very quiet. If you get a room in the high floors you get a beautiful view of Okayama city. When I go to Okayama this hotel is part of what makes my stay at Okayama very special!

Leisure

10/10

Exceptional

11 Apr 2025

Ryan

The staff were extremely helpful. The Sky Bar Lounge was a great way to relax at the end of the day.

Leisure Self

10/10

Exceptional

08 Apr 2025

Richard

The staff goes above and beyond to offer the best service.

10/10

Exceptional

28 Mar 2025

Edward

Despite a very, very slight scent of cigarette smoke, I highly recommend this hotel. Proximity to the station makes it super convenient.

10/10

Exceptional

25 Mar 2025

Brian

Glad I stayed here

Great hotel in an excellent location. What else could a traveller want?

Business

10/10

Exceptional

23 Mar 2025

Yury

Outstanding service and very nice hotel

Leisure Partner

10/10

Exceptional

11 Mar 2025

Lori

Very nice happy hour and breakfast included! Had low expectations which were exceeded!

Leisure Partner

10/10

Exceptional

10 Mar 2025

Verified traveler

Convenient and nice

So conveniently close to the station. Great friendly staff and good restaurant in the hotel

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Frank

Wonderful property and staff was very kind and helpful. Room was modern and spacious, also had a great view.

Leisure Self

10/10

Exceptional

01 Jan 2025

Tomiko

The staff were excellent! BF needs to be improved. Quite disappointing for the price. Not much variety.

Leisure Family

10/10

Exceptional

15 Dec 2024

Justin

It’s directly connected to Okayama Station which makes it super convenient. There’s a convenient store right next door, and the entry point to the train station has a shopping mall with shops like GU. Room was spacious and comfy, and you could order/choose the kind of pillow you like based on hardness. Breakfast was at the top floor which offers great views but selection was fairly limited, though they did have a live egg station which was appreciated. All in all, would definitely stay again when I’m in Okayama

8/10

Excellent

09 Dec 2024

Ming Quan

Excellent hotel that is directly connected to Okayama station, which itself has many useful train connections to other major cities. Many dining options within the station or in the immediate vicinity of the station. Hotel staff were helpful and welcoming and the room came with a fantastic view too! The only drawback was the lack of air circulation within the room, which is probably due to the central control of the room heating that could not be adjusted by guests. The room ended up being too warm at times - appreciate the heating given that it is winter, but it is done too much and this made it difficult to rest comfortably in the room. Will consider staying here again nonetheless!

Leisure Self

10/10

Exceptional

26 Nov 2024

Jan

great

Leisure Family

10/10

Exceptional

25 Nov 2024

Shawn

Great location and staff! Can’t go wrong here.

6/10

Pleasant

24 Nov 2024

Gregory

While the hotel and property were very nice (including the vicinity to the rail station, the lounge and the meal facilities), our room itself was terrible: perhaps the smallest we have ever had. Might have been large enough for one person, but very tight for two.

Leisure Family

8/10

Excellent

17 Nov 2024

??

front desk manager arranged to change the room from smoking to non-smoking

Business Self

10/10

Exceptional

17 Nov 2024

Allison

This was our second time staying at this hotel. It was comfortable and convenient when we stayed a few years ago and it was great this time around. Will definitely stay there again on our next visit to Okayama.

Leisure Partner

10/10

Exceptional

12 Nov 2024

Stephen

Staff provided superior service.

Partner

10/10

Exceptional

29 Oct 2024

Heidi

Nice modern room with a good view over the city. Super convenient location next to the train station. Excellent top floor restaurant.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Terry

Very nice hotel, very friendly staff.

Partner

10/10

Exceptional

28 Oct 2024

Joy

Excellent service, lovely complimentary coctail hour, fabulous breakfast!

Leisure Partner

10/10

Exceptional

13 Oct 2024

Lilian

I loved it

8/10

Excellent

05 Oct 2024

Christine

Central location, helpful staff

Central location, next to train station. Business lounge access and breakfast buffet were great. Staff were efficient, helpful and friendly. Would stay here again.

Partner

10/10

Exceptional

26 Sep 2024

Glenn

Excellent hotel right next to the station. Very convenient if you’re staying for a day or two.

10/10

Exceptional

21 Sep 2024

Yael

Hotel is very conveniently connected to the train station. Staff is super helpful and nice. Room is very small but very clean . Breakfast buffet is excellent and offers an omelette station and of course western and Japanese foods. It is a great base from which to travel to both Naoshima and to hiroshima by bullet train . There are many food options in the area and malls.

10/10

Exceptional

20 Sep 2024

Trevor

Hotel was perfectly placed. Staff were amazing. Room was well kept. Bed was comfortable. Stayed 3 nights. Will return again

Leisure Partner

10/10

Exceptional

04 Sep 2024

Bryan

I liked the fact that I was able to get some really good sleep while here. Loved the staff. Very accomodating. Would visit again.

Leisure Friends

10/10

Exceptional

21 Aug 2024

Ana Paula

Great experience!!

6/10

Pleasant

28 Jul 2024

Vivian

The hotel is a bit outdated

Leisure Family

10/10

Exceptional

25 Jul 2024

Dante

Property very nice. Just the toilet had a strange smell

Business

6/10

Pleasant

15 Jul 2024

Mike

The ANA Crowne in Okayama was a great location, very close to the train station. Staff was nice and property clean.

Leisure Family

10/10

Exceptional

30 Jun 2024

Wong Ching

Reasonable price and clean

10/10

Exceptional

09 Jun 2024

Matthew

Very nice hotel adjacent to the train station

We used the hotel as a base for exploring the greater Okayama area, and its proximity to the train station was very convenient. The hotel was immaculate and service excellent.

Partner

10/10

Exceptional

08 Jun 2024

Julie

Staff were friendly and the location was great for a stopover since it is right beside the JR station. The hotel is a little older but very well maintained and clean and I had the biggest hotel room yet in Japan. Would stay again for sure.

Leisure Self

10/10

Exceptional

29 May 2024

Eric

Hotel is directly attached to Okayama Station. It's in a quiet area on the non-busy side of Okayama Station.

Leisure Partner

10/10

Exceptional

20 May 2024

ROBERT

The staff was excellent especially the bar staff on the 20th floor.

10/10

Exceptional

17 May 2024

Glenn

Great hotel metres from station. Friendly staff.

Leisure Partner

10/10

Exceptional

14 May 2024

Paul

Upscale hotel 2 minutes walk from Okayama Station. Staff helpful and trying to please. Good sized room for Japan. Good work desk, with wifi and lots of chargers/plugs. Kettle and coffee mean among the amenities.

Leisure Family

8/10

Excellent

11 May 2024

Mark

Best location ! 5 minutes walk from Okayama station.
A queen size bed is japanese queen .
Be careful when select a room for big guys!

Leisure Partner

10/10

Exceptional

20 Apr 2024

Matthew

Great staff, comfortable stay.

Check-in was very easy. The staff was very friendly, attentive and spoke very good English which was nice. Stayed in a non-smoking queen with lounge access, room was above average for typical Japanese size hotel room. The 17th floor and room was showing a little bit of wear specifically the carpeting in both. Lounge staff was very nice. Super convenient to Okayama station and plenty of food options near by.

Partner

8/10

Excellent

01 Apr 2024

Helen

No complaints, conveniently located and very nice staff.

10/10

Exceptional

31 Mar 2024

Katherine

Great hotel right next door to Okayama train station- so v convenient. Staff through out hotel really friendly and helpful. Bedrooms have amazing vistas of the mountains and bed is super comfortable. Laundry service excellent.
Bar on top floor has amazing views.
Breakfast room on top floor over looking the railway tracks - dark and cramped. Disappointing.

Leisure Family

10/10

Exceptional

01 Feb 2024

Kennedy

This hotel is located next to the okayama station. It has lots of shopping and dining options arpund the hotel. Great place to stay as it is convenient and quiet at night.

Room is nice and clean. Nice desk with leather chair to let you relax and work.

Would stay with again when im back in the area.

Leisure Self

4/10

Poor

17 Jan 2024

Murray

Staff were excellent.
The room temperature was too hot and the air con could not be set to cooling as its winter and they only heat. Staff recommended we turn off the air con and they provided a fan. Room temp with air con 28 C.
Had booked for 3 nights but left after 2 due solely to the heat.

Leisure Partner

10/10

Exceptional

04 Jan 2024

Verified traveler

Great location and comfort!'

Lovely room, seemed like bigger than most around Tokyo. Super comfy bed and pillows.
Easy short walk under a covered walkway from the station and good location.

I went for breakfast and they had a nice mix of local and \"Westernish\" food. I highly recomend the local curry they created!

Make sure you visit the area called Kurashiki if you have time!

Self

10/10

Exceptional

12 Dec 2023

Verified traveler

Convenient location

Excellent location just across from the main train station and accessible by a direct elevated walkway. Rooms are not too small. Breakfast buffet was very good with many different dishes, western style and Japanese.

Partner

10/10

Exceptional

29 Nov 2023

Carol

A great hotel in a very convenient location at the railway station. Staff very friendly. Restaurants and shops minutes away in station precinct.

Leisure Partner

8/10

Excellent

23 Nov 2023

alexander

Very good

10/10

Exceptional

17 Nov 2023

Andrew

Great place to stay and not overpriced. Huge choice of shops, restaurants and transport links on doorstep. Rooms are a little dark and on the small side, but if you can look past that, this is the perfect spot for embarking on sightseeing trips.

Business_and_leisure Self

10/10

Exceptional

14 Nov 2023

Michael G

My Hotel Choice

The Okayama Crowne plaza is a classy hotel offering great service, comfortable rest, a great location, and an exceptional breakfast. It's always my choice in this city

Partner

8/10

Excellent

10 Nov 2023

Mitchell

Very nice hotel. The only issue was the rather small size of the room. No place to put things and hard to move around. Otherwise, all good.

Leisure Family

10/10

Exceptional

01 Nov 2023

Bryan

Great hotel in every respect. Fabulous views of the hills and mountains from the dining room and higher floors. Comfortable, elegant room. Good variety of western and Japanese breakfast options (the braised eggplant was superb). Minor issue: my room temperature didn't change much no matter how high or low I set it. But mostly produced a comfortable 68-70 degrees F.

Leisure Friends

10/10

Exceptional

27 Oct 2023

Ram Santosh

Good

10/10

Exceptional

16 Oct 2023

David

An excellent property that could not be more conveniently located to the JR Station, shopping, restaurants and site seeing by foot. The Okayama Castle and adjacent Park are an easy walk (~3miles round trip). The hotel staff are excellent. The property is very clean and very well maintained.

Business_and_leisure Self

10/10

Exceptional

12 Oct 2023

Verified traveler

The perfect location as a base to explore Okayama.

Business

10/10

Exceptional

02 Oct 2023

Andrew

Clean, well-equipped rooms, staff attentive and friendly, the hotel is within easy reach of transport links and a HUGE choice of shops and restaurants

Leisure Self

10/10

Exceptional

01 Oct 2023

Hiroko

This hotel was the best from checking in to checking out during my current trip to Japan. Comfortable bed with two pillows really helped me to sleep!

Leisure Self

8/10

Excellent

30 Sep 2023

Verified traveler

Nice and comfortable stay

Nice and comfortable stay here. Welcoming, warm reception and nice breakfast！

Partner

8/10

Excellent

15 Sep 2023

Richard

The location, it is right by the train station, which was what we were looking for. It was very spacious and clean, it could use some updates.

Friends_and_family Family

10/10

Exceptional

13 Sep 2023

Bin

Good location, nice service, delicious breakfast

10/10

Exceptional

31 Aug 2023

Hungyi

excellent

Leisure Family

10/10

Exceptional

31 Aug 2023

Hungyi

will come again

Leisure Family

10/10

Exceptional

12 Aug 2023

Laura

Check-in was super easy and the staff was friendly and helpful.

In addition, the location is connected to the train line, making getting there super easy.

Friends_and_family Friends

8/10

Excellent

21 Jul 2023

Gary

The property could be refurbished otherwise it is in a great location and is comfortable.

Leisure Partner

10/10

Exceptional

27 Jun 2023

Scott

Perfect.

Leisure Self

10/10

Exceptional

10 Jun 2023

James

This is the second time I have stayed at this hotel for meetings at the adjacent convention center. Being also adjacent to the train station is also very convenient. The room was fine, the breakfasts excellent, and the bar next to the breakfast room was superb. The only thing lacking was an onsen or pool.

Business Self

10/10

Exceptional

22 May 2023

Scott

Perfect.