Name: Hotel Borj Rabat – A member of Barcelo Hotel Group
Address: PLACE 16 NOVEMBRE, Bd Mohamed Lyazidi, Rabat, 10000, MA

10/10

Exceptional

22 Jun 2026

Sascha

Great location

Family

6/10

Pleasant

16 Jun 2026

Manuel

The hotel is in very well located close to the \"Old Medina\" and it is close to many interesting places in the city, so walking around was easy. The staff provided good service and were very helpful. However, the building itself is getting old and needs some updates. Overall, it was a good stay but could be better with some renovations.

Partner

10/10

Exceptional

14 Jun 2026

Jesica

No complaints at all , everything was excellent

Partner

8/10

Excellent

13 Jun 2026

nadia

Location of the hotel is fantastic, just by the medina, walking distance to the water and restaurants. The hotel itself could do with some modernising, but for a few days visiting the city, with a pool it's a great option.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Saed

Very helpful staff , and excellent location

Partner

6/10

Pleasant

29 Oct 2025

Barry

First few days in Morocca and still becoming accustomed to local ways. Check in seemed overly complicated, as we had pre-booked and pre-paid. Eventually got it sorted out ; it may just have been the manual entry of all forms into the system is not something we are used to.

Leisure

4/10

Poor

23 Sep 2025

Andreas

Only just taken over by Barcelo Group so not yet built up to expected Barcelo standards.

Renovation due this winter . But I wasn't told this and it wasn't reflected in Prices paid.

4/10

Poor

14 Aug 2025

Verified traveler

Not satisfied

Bad conditions
Old Equipments
Air conditionner not working well
Lot of noise
Staff not concerned
Poor wifi in room
Humidity smell in room

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Zahira

Great

4/10

Poor

09 Aug 2025

Ahmed

I like the location of the hotel
But I don’t like the furniture in the room it was too old and also they gave me room in the back of the hotel without a view

2/10

Poor

28 Jul 2025

Majed

Fantastic location
Miserable facilities and forneture
Very good staff

8/10

Excellent

16 Jul 2025

aicha

Everything was good

Everything was good, locatiin is perfect, clean room, staff very friendly and pro. Inly bad thing is swimingpool was closed.

Business Family

6/10

Pleasant

31 May 2025

Adrian

Hotel rooms were very dated and ‘tired’. Rooms in need of comprehensive upgrade owns refurbishment.

Business

8/10

Excellent

31 May 2025

Mark

Fantastic location and Wonderful Service …. Building and bar & restaurant probably not up to Barcelo standard yet but sure it will get there.

Friends_and_family Family

6/10

Pleasant

02 May 2025

Roylan

For being a five star hotel, i expected more. The first room, horrible view and condition, we changed rooms, much better.

Leisure Partner

6/10

Pleasant

21 Feb 2025

Andrew

Property was a little dated and run down. The room service was extremely slow, 1 hr wait for food and 40min for simple bottled drinks on ice.

Business

4/10

Poor

14 Dec 2024

Shawn

Hotel is dated, needs an update.

Leisure Family

2/10

Poor

08 Dec 2024

Leyla

I do not recommend this hotel. From the moment we arrived, the experience was disappointing. It took over an hour to get our rooms, and the digital key cards were a constant issue. Each time I went to my room, the card wouldn’t work, forcing me to return to reception to reactivate it. Combined with a painfully slow elevator, this became incredibly frustrating.

The room itself was outdated, with old furniture and surfaces covered in dust, including inside the closet. The quality of the toilet paper was extremely poor, and there was no coffee maker in the room. The provided instant coffee was of very low quality and wasn’t replenished daily.

The breakfast buffet was disappointing, with a very limited selection that was repetitive, and on some days, even fewer options were available. Service during breakfast was also very slow.

Overall, the hotel does not offer value for the money. The staff were unfriendly, and you should not expect a greeting or a smile from them. It was clear they didn’t care much about customer satisfaction or the quality of their service. This is definitely not a 5-star hotel.

Business_and_leisure Partner

6/10

Pleasant

15 Nov 2024

Hamed

Good

The hotel is good, but the furniture is very old, the location of the hotel is very excellent in the city and close to all shops and Old markets

Business

6/10

Pleasant

08 Oct 2024

Adam

Old mobilia and bad it’s so bad it’s not good

Business

8/10

Excellent

02 Oct 2024

Amin

Beautiful view from the roof top, great location, rooms need to be refreshed, no safe in rooms, fridge not working

Leisure Self

8/10

Excellent

17 Sep 2024

Abdelali

Staff are very welcoming , the location is perfectly close to most touristical spots , walking distances.

Leisure Family

2/10

Poor

07 Sep 2024

Naima

My experience at [Hotel Rabat], where my family and I stayed from [2nd ] to September 5th, 2024, was nothing short of disastrous, and far from the 5-star experience we were led to expect.Upon arrival, I was initially given a room that overlooked a dump, which was unacceptable. I requested a room change, and while the hotel obliged, the only available option was a room with two single beds, which I reluctantly accepted out of necessity as I was unfamiliar with the city and had no alternative accommodation lined up.However, the new room was also in poor condition. The room had a terrible damp smell, and the entire hotel seemed dusty, particularly in the corners. This triggered my son’s allergies, causing him to cough throughout our stay. I reached out to Expedia for help and was assisted by Samyadeep, who tried to contact the hotel to rectify the issue. They assured me that the hotel would get in touch with me directly, but I never received any contact from the hotel.Samyadeep then attempted to find alternative accommodations for us but transferred me to another team. I was told to wait for the hotel to resolve the issue and that I would be contacted by Expedia within 3 to 24 hours. It is now September 5th, our check-out day, and I have yet to hear anything from Expedia or the hotel.
Throughout our stay, the hotel’s conditions were unbearable:
- The room smelled damp, and the hotel was visibly dusty.
- The TV had only 5 channels, none of which were watchable due to interference

Leisure Family_with_children

10/10

Exceptional

17 Jul 2024

Elizabeth

Nice remodeled hotel with beautiful balcony excellent service. Well worth it.

Friends_and_family Family

6/10

Pleasant

08 Jun 2024

Mohammad

Broken furniture. not a good choices for breakfast buffet.

10/10

Exceptional

29 May 2024

Raid

Perfect hotel- close to everything, clean as well.

Leisure Partner

10/10

Exceptional

30 Sep 2023

omar

Great location

Old hotel

Friends_and_family Friends

10/10

Exceptional

17 Aug 2023

Hassan

Nice stay for bride groom night
Thank you

Leisure

10/10

Exceptional

04 Aug 2023

Aicha

Amazing thank you

Business_and_leisure Family

4/10

Poor

15 Jun 2023

Mohammad

The Location is very good, but the services at Hotel very poor.

Guests smoke everywhere, even in the hotel lobby. Smoking is permitted by the hotel management, which is not appropriate for a five-star hotel.

Business Family_with_children

2/10

Poor

13 Feb 2023

Fouad

Very bed like 1*

Leisure Family

4/10

Poor

25 Oct 2022

Naim

Property condition very bad smell bad very old

Business_and_leisure Family

8/10

Excellent

28 Sep 2022

Rowel

Nothing special

Leisure Friends

10/10

Exceptional

28 Aug 2022

Farhat

Hotel looks amazing on the outside and so is the reception area. Upstairs the corridors are a bit dark and there is a musty smell in the air . The room was clean and bedding and towels were changed every day . It had a fridge but no tea or coffee making facilities . An iron and board was given when asked .
Outside there is a tram that is very cheap and can take you around the city and to the marina with ease .
There is a souk 10 minutes walk away and it was fantastic to buy presents for friends and family .
Food is cheap and tastes amazing . They don’t have hot spicy food so if you like spices then you might struggle .
Overall hotel was amazing . It had a pool too
Reception was always helpful
Bedrooms were clean but a little dated especially the bathroom .

Leisure Family

2/10

Poor

20 May 2022

Faris Al

I wouldn't give this hotel a five-star, the rooms smell like mold and they are tired and old

Business

6/10

Pleasant

23 Nov 2021

Fareed

كثرة وجود النمل في الغرفة وعدم وجود الشطاف في المرحاض

Business_and_leisure Friends

10/10

Exceptional

10 Jun 2021

Verified traveler

Good place for business trip. Freid

2/10

Poor

04 Jun 2021

Verified traveler

The worst experience in Morocco

Business Self

4/10

Poor

03 Mar 2020

Sue

The hotel located in very noisy area, the elevator is not working, teh furniture is old in the room and not clean although the room is big and the bed is comfortable but the carpet is old and not clean .
the food is good but no toster in the restaurant for breakfast
The staff are helpful and nice but they do nothing about the hotel problems.

Leisure Partner

6/10

Pleasant

26 Aug 2019

Verified traveler

Everything was alright. It 'd be better if they have a bottle of water in the fridge as complimentary .

10/10

Exceptional

18 May 2019

Verified traveler

Very good location! Awesome staff!!! Delicious food!

2/10

Poor

06 May 2019

Sam

Terrible service, stay away. Lacking in customer service.

Leisure Family

2/10

Poor

02 Apr 2019

Verified traveler

I arrived 17:00 pm hotel but reception was so slow going they hold me at lobby 3 hours after that half an hour discussion about my wife she s Moroccan marriage certificate around 21:00 pm we got room , it was small room back side of the hotel wasn’t 5 star standard at all it was aloud outside very noisy so me and my wife decided not stay at all 21:30 we left hotel and go somewhere else they charged me 80 dirham tax and also 1000 dirham deposit l wasn’t happy how they behaved at all after long discussion l managed the took back 1000 dirham l thought so we will see they took money from my card or not it was the worst experience l never go back this hotel again

Friends_and_family Partner

2/10

Poor

01 Apr 2019

Nasratullah

Very dirty and smell disguised

I had very bad experience from this hotel and I will never advise even to my enemies to stay in this hotel, I think one star will be better than this.

Friends

10/10

Exceptional

10 Mar 2019

Sajid

Staff was nice and I like how the place was clean..

Leisure Self

4/10

Poor

14 Feb 2019

Verified traveler

First and Last time

Gave this hotel a go after having IT issues at previous hotel. This hotel has a mediocre breakfast buffet and some of the most foul tasting coffee I have ever tasted. Not even a complimentary bottle of water in room....25MAD! Room has a coffee maker, but they expect you to pay 35MAD for a pod! I'll be staying elsewhere on my next visit to Rabat.

10/10

Exceptional

27 Dec 2018

Zubair

Very enjoyable and relaxing stay

Partner

6/10

Pleasant

10 Dec 2018

Jamal

Disappointing

The hotel is old and requires attention with great need for renovation. The invoice given was in French which I couldn’t understand at all.

2/10

Poor

03 Dec 2018

Verified traveler

Great central location but the hotel is very old. Reception staff members unhelpful and rude. I checked in late at night, understably they didnt have anyone who can speak English at that time but in the morning when i went to the reception to get some information and help, rude receptionist said she was too busy for me and i had to come back later to ask my questions. Not a great welcome to an hotel and to a country especially if it is your first time

Facilities very old. No kettle in the room for basic tea coffee. And ANTS 🐜 in my bed which did not let me sleep. When i was checking out i complained and the manager was aware of the issue already!? Ah... not a good experience in my first visit to this beautiful country. Sorry

8/10

Excellent

29 Nov 2018

Verified traveler

Clean, friendly staff, comfy bed and pillows

Clean, friendly staff, comfy bed and pillows

2/10

Poor

04 Nov 2018

Angela

Check reviews before staying

Very disappointing with the facilities every thing closed at 21.00 as staff had to get home, overall a very tired and run down hotel never 5star maybe 2

Partner

10/10

Exceptional

17 Oct 2018

Kathy

This hotel was in a great location overlooking the river and steps from the medina and tower. Rooms were very comfortable!

4/10

Poor

08 Sep 2018

Alan

Good location, outwardly presentable hotel with good selection for breakfast. But this facility is in serious need of an upgrade. Our room had a very strong musty/ mouldy smell that was so bad we had to ask for a change of rooms. Second room still had a musty smell but not so bad. Holes in the grout in the bathroom, black mould in bathroom ceiling, creaky closet doors, in need of serious fix up.

6/10

Pleasant

24 Aug 2018

Verified traveler

The room provided to us (333) smelled of mould and seemed oike it was not occupied for a long time. We did not have water in the room and we were asked to pay for it. After much deliberation it was provided to us at no cost.

Partner

4/10

Poor

11 Aug 2018

Verified traveler

Very schocked to know about additional taxes on top of the reservation. On this hotel it was expesilly high. Please reduce it as it is a complete schock.

4/10

Poor

04 Aug 2018

Umer

Needs improvement

Eventually they sorted out the issues after me involving Hotels.com team.

Wasn’t impressed with the way they handle things to begin with.

Eventually, got upgraded and it was fine.

Breakfast could be better.

2/10

Poor

28 Jul 2018

Dogman05

The room was worn out and out dated... Black mold in the bathroom... Needs a re-fresh badly. Gym equipment is broken and unsafe. Pool water seemed clean, but has many loose missing tiles at the bottom of the pool. Lost water pressure two nights out of seven.

Two years ago I stayed at two other hotels for about the same rate and their quality was about the same. So my one star is a ratting comparing this hotel to hotels I stayed at in chicago for a similar room rate.

So do not expect much for a room you'll have to pay $100 to $120 a night for.

10/10

Exceptional

26 Jun 2018

zack

Great management team

We were a group from Texas decided to stay at this hotel and we are glad we did
The general manager made sure we were taken care off from our arrival to departure

10/10

Exceptional

26 May 2018

Juan

Nice Hotel. Friendly staff. It is not a 5 stars Hotel for sure. Furniture in the rooms must be replaced. They are old and damaged for a 5 stars Hotel. Several eye sores inn the rooms.

10/10

Exceptional

02 Apr 2018

Imran

Good hotel

Partner

6/10

Pleasant

29 Mar 2018

Verified traveler

Excellent location,the lounge and outside appearance of the hotel is great,but furniture and the facilities in the room were poor. It is not very clean, basic needs like water, kettle, cups,complementary tea bags, coffee.were not included. The air con is not working. Not a 5 star hotel, 3 star is more appropriate.

4/10

Poor

22 Mar 2018

Verified traveler

Tired hotel

Fixtures and fittings are tired. Shower curtain!!!

6/10

Pleasant

02 Mar 2018

Zubaida

Great Location and Service - needs upgrading!

The location is wonderful - close to the medina for shopping. A walk from the main tourist areas and sights. And on the major routes to get to all the business areas of town - easy communications. The staff is wonderful. The rooms are well kept and clean and large. The hotel is very very old with shoddy renovation and lackluster interiors that really beg to be upgraded. There is a good bar but so much more could be done with this hotel to bring it out of being an Arab style 3 star to being a modern international 4-5 star. But it all works if you can manage the Africa/Arab standard.

4/10

Poor

28 Nov 2017

Verified traveler

A hotel for large groups. Nothing special.

Farah hotels are exclusively for groups so families, couples or solo travelers will find the hotel a complete let down. Since their focus is on groups, they pay no attention to personal needs. For example, in spite of many requests, they never helped me with a taxi. They could not care less. They are used to deal with a coach full of tourists.

The location is not great either. Rooms are basic.

So, essentially, this hotel works for conventions or groups since is functional but that's it.

Family

8/10

Excellent

18 Sep 2017

Verified traveler

Nice location

Friendly, and attentive. Breakfast could be improved with waiters serving. Hot water for tea was cold.

Partner

8/10

Excellent

26 Jul 2017

Wayel

Nice Hotel

Was a good experience , staff wase excelent people

8/10

Excellent

22 Nov 2016

Verified traveler

This is the place I always stay

Excellent as always. Staff friendly, food good, convenient for travelling.

10/10

Exceptional

22 Sep 2016

Verified traveler

Nice hotel close to the marina

It was very nice experience in recommend this hotel to everybody
The crew are very nice the hotel clean has swimming pool in roof top with nice view to the marina.
Thank you for the hospitality

8/10

Excellent

12 Sep 2016

Jeffrey

Hard to say anything really good or really bad. The only reason for a one night stay was to be close to airport for next day early flight.

Family

8/10

Excellent

12 Sep 2016

June

They don't care about customer satisfaction

I was very disappointed at the front desk and responsiveness. Telephone in room did not work. Informed front desk and no follow up.
A package was keft for me. I asked for it. Front desk could not find it. Several times I requested the package. Front desk insisted it was not delivered. But after I left and the person who left the package followed up they magically found it. Needless to say I never got the package.

8/10

Excellent

20 Apr 2016

Verified traveler

Good location

Price reasonable
Good location
Old furniture
Poor exercise room
Good size rooms
Nice staff
Reasonable breakfast

2/10

Poor

16 Mar 2016

Verified traveler

Bad hotel

This hotel it's very bad I will not recommend it to no body

2/10

Poor

27 Jan 2016

Verified traveler

bad experience There was a bad smell outside the room window. Room air conditioner does not work.

2/10

Poor

07 Dec 2015

Joakim

poor stay

This was the worst stay in years. Airco in the room not working. No Iron and when you ask the staff they can't help with anything. Breakfast is very poor and the service has no hygiene as how to work in a restaurant. Gym almost everything is broken.

6/10

Pleasant

05 Nov 2015

Verified traveler

Nice hotel

It's a nice hotel... to a good standard... happy with our stay...

Family

2/10

Poor

21 Sep 2015

Susan

We wish we didn't stay there

The ceiling in the bathroom was covered in mould. The entire room smelled musty. We had to ask for toilet paper because we didn't have any. We also had to ask for drinking glasses because there want any. The concierge was very unhelpful. The location was good.

Family

8/10

Excellent

13 Sep 2015

Ralph

Quality place in Rabat

Stayed far a couple of days after a family wedding. High standard (for Morocco), good price, super friendly staff. Happy to stay there again.

Family

8/10

Excellent

20 Aug 2015

Verified traveler

Good Business hotel

This is a business hotel, not the quiet riads of Morocco. For our purpose of taking a flight the next morning, it was fine.

Family

6/10

Pleasant

22 Jul 2015

montserrat

Great location to enjoy Rabat.

Great location to initiation walking tours in Rabat. Within walking distance to all mayor seightseing attractions and all accomplished in a small radius to the hotel. The room was spacious and comfortable. Better air ventilation is highly recommended for rooms like our, which seemed not to be used for a long while.

Family

10/10

Exceptional

10 Jul 2015

MARGARET

This was a nice hotel, central and convenient.

This hotel is good and comfortable. The staff try to anticipate your needs and look for ways to assist as much as they can.
It was central and not too far from everything I needed to do.
The taxi drivers mostly knew the place and so with minimal effort I could get from one place to the other.
My room also was comfortable and the service delivery demonstrated competence.

4/10

Poor

04 Jul 2015

Verified traveler

Stay Away!!!

Although the staff wher very pleasant the service was dreadful probably are a result of poor management:
The Breakfast: ill prepared to nonexistent,
The Bar; more expensive than the Dorchester with poor service and hardly any staff
Stay away!

6/10

Pleasant

08 Jun 2015

George

Close to the Old City

It was good but the staff is not comfortable, they work in proper way and respect you just when you pay them. The hotel it self is good specially when you have a good offer using Expedia or other online reservation firms. I used online reservation (including tax) but the front desk charged me extra money as a tax when I checked out. In addition the staff don't respect the guest if they don't pay for them. It is not possible for your friend to visit you in your room! They may call the police as they said!

10/10

Exceptional

05 Jun 2015

Wayel

Very hospitable

Very clean, comfortable and hospitable.

Partner

10/10

Exceptional

28 May 2015

belal

Nice hotel near the center niice view to rever

I traveling monthly on over the medetrian for some barlamantary meeting
For that i find this hotel is very nice

10/10

Exceptional

27 Apr 2015

Margaret

Nice hotel centrally located

I enjoyed my stay. The staff were friendly and ready to assist in any way they could.
Nothing was said to be impossible for them to do. They always looked for a way to sort the matter out.

4/10

Poor

20 Apr 2015

sam

location is good

Dinner buffet food looked not fresh,flies in restaurant ,unproffessional masseuse,Hammam needs complete renovation as looks like 2 stars premises.

2/10

Poor

13 Apr 2015

Ali Zahrani

Dirty hotel

I will never ever think of staying tthere again. Very dirty bedding and room. Everything in the room can not be used fir humanbeing.

8/10

Excellent

10 Mar 2015

Eunice Osae

Not sure

Even though reservation was made and credit number given,cash to be paid on arrival, hotel was reluctant to grant access on arrival with the excuse that reservation was not done direct with the hotel. Even with the printed reservation email with reservation code, the hotel gave guests 4 instead of 6 nights.

8/10

Excellent

05 Mar 2015

John

Fine Rabat hotel

Fine hotel, interesting location. Many rooms have a great view of the Bou Ghareg river and Sale (not mine, alas)

10/10

Exceptional

13 Feb 2015

Sam

Very good location

This is a good hotel with services being above normal standard. The only compliant is that the gym is very small and the equipment is in need of modernisation. Otherwise it comes highly recommended as staff were very friendly.

10/10

Exceptional

04 Feb 2015

Daifallah

Excellent Hotel in Rabat

It was nice an excellent hotel in a very good location, if you are lucky you will get a room with the river view, the staff are all friendly, the breakfast is good and the spa is a also very nice

6/10

Pleasant

31 Dec 2014

fina

Hotel has a good infraestructure and location. Personell must improve attitude

6/10

Pleasant

20 Nov 2014

Karen

This hotel is just above falling apart. The cabinets were broken, I was shocked when I touched the light near the bed. The shade fell off and there was a live wire. There was no toilet paper in the bathroom and the garbage can had garbage in it.

4/10

Poor

17 Oct 2014

iggy

nah

breakfast, service, maintenance was below average. worst hotel gym, i think better not have one..would not want to stay again...

6/10

Pleasant

22 Jan 2014

Ahsan kabir

Irresponsible Front Desk

I had booking for 2 days. When I arrived at the hotel at almost midnight after flying from America, the front desk could not fond my booking. They asked me to put a deposit and I had to do that. Next day I called the hotels dot com, they called the hotel and finally the issue was resolved. However when I checked out, I paid addition taxes and food I had at front desk. I went to taxi and they asked another 160 dirham, which I believe was incorrect but I was already in taxi and had to come to front desk, was very annoying. Overall I was unhappy with the front desk service.

4/10

Poor

15 Feb 2013

Verified traveler

Very noisy at day and night time, unfriendly and rude staff. Rooms are run down and old but relatively clean. Restaurant is overpriced and not clean. Breakfast is OK but trays are not refilled and tables are not cleaned...so make sure you arrive early.

8/10

Excellent

25 Nov 2012

Verified traveler

One of the better hotels in its class in Rabat

This was the second time I stayed at the Golden Tulip Farah Rabat. Both times I found it to be one of the better hotels in its class in Rabat, with spacious rooms and internet included. It is nicely located near the medina and the Tour Hassan site. It is also steps away from a tram stop. On the not so great side, the cleaning staff continually left the windows in my room open. Aside from being a security risk (the room was only on the third floor), the room was very cold when I returned in the evening (it was mid-November). The gym is very disappointing: small with only three or four machines (and only two of them work). I also had problems during my latest stay at check in and check out, with the reception staff seeming to be unable to verify that my reservation had already been paid at the time of booking. I spent quite some time discussing the issue with the front desk when I arrived, and they eventually found that I had indeed paid. However, they failed to make note of it, so when I checked out, the reception again claimed that I needed to pay for my stay.

6/10

Pleasant

14 Oct 2012

Verified traveler

No Taxis but near the Tram station

Other than difficulties in finding a taxi, I had no issues with the hotel. If you opt to take the one waiting outside be ready to pay 3 or 4 times more tahn what a regular blue taxi would cost. Anyhow the hotel is near the old Souk, 5 min walk, also near the Teram staion this is a plus.

8/10

Excellent

30 Sep 2012

Verified traveler

Very bad internet service. The rest is very good.

The internet service is very bad. It is very difficult to connect to internet.

10/10

Exceptional

25 Jul 2011

Margaret

Very good value for the money.

I stayed at the Golden Tulip Rabat for a total of five nights. The location is excellent, close to the Medina and the waterfront. The staff is very helpful, the rooms are clean and well maintained. I also stayed at the same hotel in Marrakech and in Casablanca. An excellent choice overall.