Pestana Casablanca Suites & Residences

Morocco , Casablanca
Ain Diab Casablanca, Boulevard De La Corniche, .
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75 reviews shown

10/10

Exceptional

15 Mar 2026

Neddal

Extremely friendly staff. Amazing customer service. Excellent location. My wife and I had a wonderful stay at The Pestana Hotel. Everyone was very friendly and kind. The hotel is in a perfect location. I highly recommend staying here. Thank you so much to everyone!

Partner

8/10

Excellent

16 Feb 2026

Meagan

Overall a lovely staff at Pestana , my room was literally a small apartment, spotless and also had a washing machine ( which was great after a week of traveling ) .

The hotel breakfast was a steal and had a lot of good options

Leisure Self

10/10

Exceptional

25 Jan 2026

silvana

Staff were very courteous and kind. Room was big and very clean. Great view of the ocean.

Self

8/10

Excellent

11 Nov 2025

Judy

Staff was phenomenal, and so accommodating and helpful. The property and rooms could use some updating, though. We had to call maintenance several times as things like the lights and water were not working.

Leisure Family

10/10

Exceptional

01 Nov 2025

Rayhane

Beachfront 😇 Big suite with washer
Clean room, great staff everyone was very friendly
Many beachfront restaurants nearby and a big mall. In the same complex as the Four Season Hotel 😊

Leisure Self

8/10

Excellent

12 Aug 2025

gerardo

Gods place clean but lacks enough towels and toiletries

Leisure Family

10/10

Exceptional

10 Aug 2025

James

Great location! The beach is just outside the back entrance. Safe and quiet location. The staff is very friendly and helpful. Highly recommend!

Leisure Partner

6/10

Pleasant

03 Aug 2025

Jennifer

Dissapointed

While the staff was very friendly we encountered several inconveniences during our stay to include the following: The only daily cleaning service is to make the bed and provide a dry towel for the bathroom floor. Towels were not refreshed and bathroom and kitchen were not cleaned during our 7 day stay. There were no liners in the trashcans provided. Room service was extremely inefficient with one order taking approximately 3 hours and three different interactions (including a visit to the front desk) to receive correctly. We were told the kitchen staff cooked our food and then left for the night without delivering it. The second room service order we tried to place by phone but no one answered after several attempts. It was not near closing time for the restaurant so we went in person to the restaurant to place the order. We were told they were too busy to answer the phone and we cold only order pizza because everything else would take too long. The shower door is not useful. Water covers the entire bathroom including toilet paper during each shower. The hotel listing boasts a bar but no bar is located on the premises. As an American this was the main reason we booked this hotel as we understood that many locations in Morocco did not serve liquor. The room we booked was not available upon arrival so we were switched to a different class of room. We were told the view of the new room was better than the one we originally booked so I agreed. The view was of apartment building.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Naji

Our stay was very comfortable..thank you!

Leisure Family

10/10

Exceptional

20 Jul 2025

Lisa

Very good property on the beach and next to Hassan Mosque! The pool was lackluster but we didn't stay long at the property anyway. Rooms are incredibly spacious and clean!!

Leisure Family

10/10

Exceptional

27 Jun 2025

Verified traveler

Pleasant Hotel by the shore

Although it was just a couple of days, our stay at the hotel was wonderful. It is ideally located on the shore and within walking distance from a shopping mall. Rooms were very clean and spacious and well equiped for longer stat. In fact, it is the first hotel that had your own personal washing machine and sufficient utentials and cutlerry for cooking if you wanted.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Daud

It was good

Leisure Self

10/10

Exceptional

05 Jun 2025

Ramecca

This is an absolutely stunning hotel. It’s located right next to a shopping centre with ample fast food options. There is free underground parking too. The hotel itself is clean and spacious and the staff are great. Our room has a kitchen which was adequately equipped. The location is within a 10 minute driving distance of both the Hassan II Mosque and Morocco Mall. With stunning sea views, this hotel backs onto the beach. As a family of 4 we were not disappointed.

Leisure Family

8/10

Excellent

28 May 2025

CHERRIE

We loved its close proximity to restaurants and shops and to the beach. The hotel staff and security were very helpful, responsive and kind. The only negative are the thin walls between each unit. There isn’t much privacy. You can hear your next door neighbor.

Leisure Partner

10/10

Exceptional

08 May 2025

William

fantastic modern hotel on the beach! A++++

this hotel is in the middle of the action. smack dab on the beach, lovely pool, all new and modern. the rooms are HUGE with a little kitchen area. the staff are tops and my stay was a 10+. trust me on this one...book this place.

Business

10/10

Exceptional

01 May 2025

Frederic Henry

Great hotel

Leisure Family

6/10

Pleasant

15 Apr 2025

mohamed

2/10

Poor

28 Dec 2024

Rui

Very horrible, don’t come. I was taking shower at night in the bathroom and suddenly the hot water ran off. I waited in the shower for 10min and still no hot water, so I called reception. They sent two men to check (I am a girl still in blanket and my hair still wet). These two men told me to wait for 5-10min and hot water will come out. I waited for 30min still no hot water. I was super cold in the blanket. I called reception again. Still two men coming to check but the same old wording and asked me to wait. I requested to borrow a bathroom in a new room, but they kept me waiting for 1 hour. It was 1:30am in the morning.

I am so so so disappointed with this five-star hotel. I didn’t finish my shower until 2am. And the men’s attitude so bad and rude.

10/10

Exceptional

08 Dec 2024

Eliza Kentjana

Walking distance to the beach. However, there is no shower facility on the beach. The outdoor pool is shut in November, so no place to wash my feet by the outdoor pool if there is a shower there or not (not sure). Luckily, I can wash my feet by the surfing school shower facility.

No restaurant either on the property, but there is a Mall nearby with food court.

Breakfast is good. However, my favourite chicken noodle soup in the morning was absent afterwards. Only two days I enjoyed the soup.

A good idea to leave for your next guests, whatever is bought from Carrefour supermarket in the Mall. I left washing-up liquid and washing powder, kitchen towels - as you buy more than you need for a week's stay.

Another thing for future guests: Please warn them about the local red taxis - they are ripping off tourists. Two occasions happened to us. The drivers told me that meter machine only for daytime, not in the evening. So they charged me 100 dirhams instead of 20-30 dirhams for 15 minutes drive. Then, when I gave him 100 dirhams, they demanded twice because there are two of us. So I had to pay them 200 dirhams! They said the same thing, that it is the rule in Casablance to pay double if there are two people in the car!

I managed to get a meter taxi at lunchtime, gave him 100 dirhams asking for a change; he said no money for a change. So I just had to give him 5 euros instead of 20 dirhams!

Leisure Partner

10/10

Exceptional

30 Oct 2024

Mohamed

I enjoyed my stay

Leisure Partner

8/10

Excellent

26 Oct 2024

Asad

Great location in need of modernisation.

Great location right next to the mall. Great walk by the beach with nice restaurants. Accommodating staff. The rooms were nice and spacious but the furniture looks tired and needs upgrading. Pool towels not provided.

Friends_and_family Family

8/10

Excellent

11 Oct 2024

Mark

A nice hotel well located for beach and ahops

Have stayed here previously and the hotel has had a comprehensive makeover. It’s all to a good standard. Small nightly issue with a broken patio door lock was immediately resolved by the Manageress and facility officer

Friends_and_family Family

10/10

Exceptional

03 Oct 2024

M'hamed

Amazing place !

Leisure Self

4/10

Poor

20 May 2024

Aminata

What a disappointment! The only good thing about this property is the excellent location and the spacious apartments. The rest is terrible, staff, food. Rooms not equipped enough. Kitchen useless and old. I asked for a microwave and they brought an old and dirty one. The staff not responsive at all, you can ask for the same thing several times. To make it short, my stay was terrible. I stayed at the Pestana Marrakech and it was very good. The Pestana Casablanca needs improvement.

Leisure Family

8/10

Excellent

26 Apr 2024

Verified traveler

No Gym Available

In the hotel specifications stated its has a gym available but this is not correct.

Business

10/10

Exceptional

02 Jan 2024

Alioune

Very nice and friendly staff

Business_and_leisure Family

10/10

Exceptional

01 Aug 2023

Nima

We loved our stay here. We were right on the beach. The Anfa Mall was a block away for anything we needed (groceries, clothes, water).
The staff was super helpful! They arranged for a pick up from the airport, helped us find a restaurant that was open late & had what we were craving (seafood and drinks), which was difficult to find but she was able to find it. There was a slight block in the shower drain on our arrival but as soon as we called they sent someone up within 15 min to unclog it—even though it was late.
The rooms were huge and spacious, beds were so comfortable that we ended up sleeping in both days. Washroom was great (extra bonus for having 2) and we appreciated the heated towel racks & toiletries. The kitchen was beautiful and even had a washing machine! This was not an issue for us as we didn’t eat in the apt but maybe they could add a few dishes/glasses but that was so minor that it didn’t bother us at all. We would’ve definitely stayed longer if we had the time.
Beautiful hotel and wonderful staff!

Leisure Friends

4/10

Poor

20 Jun 2023

MOHAMMAD

من سيء لأسوء

الغرفة لايصلها الانترنت يوجد اعطال في بعض الاضاءات وفي دورة المياه عدد الاغطية غير مناسب وكذلك المناشف ولذلك لم اكون سعيد هذه المرة لان

Friends_and_family Family

10/10

Exceptional

04 Feb 2023

silvana

Great Hotel in Casablanca

Pestana staff are amazing! So friendly and kind. They were very helpful.
The location is perfect, in the city but also on a beach.
Enjoyed my stay and hope to return again.

Self

8/10

Excellent

22 Jan 2023

Sarah

Great location in the Anfa Place Living Resort. My stay was nice. The staff is very friendly and accommodating. My only complaint is that the beach was not clean.

Leisure Self

6/10

Pleasant

31 Dec 2022

Ahmet

problems parking every time discuss security outside for entry and exit no place for guest hotel every time need too parking outside

Business

6/10

Pleasant

20 Dec 2022

Mark

Room needed some tender loving care

I have stayed here several times, last time about 4 yrs ago. On this tripI was disappointed to have a broken meter cupboard, damaged bag rack, and tired bathroom in the room.
To be honest ( and I liked Pestana Casablanca) the quality of accomodation has dropped, and this I really am sorry to point out.
One main redeeming feature were the front desk staff and security man on the ground floor. All were really great ambassadors for the brand, particularly Chaimou ( might have mis spelt her name) who really was a perfect example of Moroccan hospitality at its best.
I was in 205 I think, and came away thinking maybe I had seen the best times here previous to this stay.

Partner

8/10

Excellent

14 Nov 2022

Hassan

Ain Diyab Casa

Excellent choice .

Friends_and_family Friends

4/10

Poor

29 Jul 2022

Soojin

One of across my room guest had a dog, barking nonstop, I complaint front desk, no one responded, I talk directly, but next morning I woke up because dog barking and I hear next room hall way from my room. Restaurant menu was bad. I wont stay there again

Leisure Self

10/10

Exceptional

23 Jul 2022

Mohamed

Highly recommend for an easy, relaxing stay!

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests.

There was also a washing machine and drying rack!

The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation.

Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks.

The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English.

We would gladly stay again and HIGHLY recommend!

Friends_and_family Family

8/10

Excellent

18 Jul 2022

Ilham

Nice place to stay in.

Leisure Family_with_children

6/10

Pleasant

20 Jun 2022

ALI

Good for short staying

Nothing new

Self

6/10

Pleasant

13 Jun 2022

HAMAD

Staff are very nice, cooperative, helpful,, yet the hotel needs improvement in furniture, amenities, towels, ACs,,, etc

Leisure Friends

10/10

Exceptional

13 May 2022

Mohammed

Perfect

Leisure Partner

4/10

Poor

14 Mar 2022

Verified traveler

Not pleasant

The staff are very friendly but the property it self very old, smelly and need maintenance

Friends_and_family Family

8/10

Excellent

17 Oct 2021

Maged

Everything looked great until we had ants in the room. That was not good. Also, the hanging dryer in the bath has burned my arm when heated up. That was terrible. Using a metallic dryer is something of the past. Porcelain is the way to go. Beside, we were pleased.

Business_and_leisure Family

8/10

Excellent

03 Sep 2021

Verified traveler

Great but needs new furniture

Good stay, just the furniture couch ect is old , needs to be redone, also some areas dusty , house keeping should clean better. Also the towels are also old and very thin.
If these things are fixed , would stay there everytime

Partner

10/10

Exceptional

26 Jun 2021

Halwani

We Came back 💞

We liked staying at Pestana Casablanca when we arrived to Marco in June, we liked the service and the welcoming very much we camelback as our last destination. Thank you Hafsah and the whole team for taking good care of us.

Friends_and_family Family

8/10

Excellent

15 Feb 2020

Habib

Spacious property with really nice decor. Staff were freindly. However the taxi service provided by the hotel was disappointing with dishonest drivers.

Friends_and_family Friends

8/10

Excellent

06 Jan 2020

Verified traveler

Arguably, the best location in Casablanca, but there is an absolute lack of information in the rooms. Not even a phone directory or which amenities you’re entitled to. You have to ask for appliances like microwave over or kettle. This should be informed to you during the check-in.

Leisure Partner

2/10

Poor

02 Jan 2020

Verified traveler

I didn’t like the staff, they were rude, never smiles and didn’t make you feel welcome.

Friends_and_family Family

10/10

Exceptional

17 Dec 2019

Verified traveler

Walkable to beach and malls nearby. Located near some best restaurants in the Casablanca.
Good ocean view aswell with balconies.

Leisure Friends

10/10

Exceptional

14 Dec 2019

Verified traveler

this time check in was so great thanks for ELHAM..................

Business Family

8/10

Excellent

04 Nov 2019

Verified traveler

Pestana Casablanca is located on the beach in upscale Anfa, away from the traffic and noise in downtown Casablanca. But, no worries, there are plenty of restaurants and retail available nearby at the adjacent Anfa Place Mall and on the boardwalk. I stayed in an Executive King suite and I believe all the rooms at this property are apartment-like suites. My room was very spacious and modern with an excellent view of the ocean and the pool. The beach can be accessed directly from the hotel and the pool is small, but well-maintained (it was not crowded when I was there and was very relaxing). Hafsa and all the front desk staff were friendly and helpful. The airport transfer service provided by the hotel was very convenient. I would definitely stay here again or at another Pestana property.

Leisure Self

10/10

Exceptional

25 Oct 2019

Verified traveler

I like the location, friendly staff, great upgrade

Business Family

4/10

Poor

09 Oct 2019

Verified traveler

The property is starting to look tired. The front desk staff are not the friendliest or willing to go out of their way to help.

Leisure Self

8/10

Excellent

21 Jul 2019

Abdulrahman

Good gateway

It was beautiful getaway from live and stress but the only problem with the hotel is the services they are always late but after all nice experience

Partner

8/10

Excellent

05 Jul 2019

Ellen

Well, this hotel is suit hotel, looks good. but the parking is terrible. the taxi can't drop us at the front of the door, the parking is not allow us to drop at front door. and the employee help me call the taxi, but the taxi charge me more 15dh. I have no idea which company of the taxi they call. the location is good ,near the sea, overall, just so so

Leisure Self

8/10

Excellent

02 Jul 2019

Verified traveler

The entrance and facilities in the rooms were great. The rooms themselves were especially nice and spacious, more than enough room for 2 guests. Location on the beach and along the Ain Diab strip was also a lovely bonus.
However, for some guests it would be nice to know about the no alcohol license due to the great mosque directly outside the hotel. Otherwise, lovely stay st this hotel.

Friends_and_family Family

2/10

Poor

12 Mar 2019

Verified traveler

Overpriced

It was not as much as I thought, everything is old. Overpriced

6/10

Pleasant

05 Feb 2019

Verified traveler

The location at the beach was what I wanted although the building and rooms were a little tired. The room price was almost as much as the Four Seasons nearby, should have just gone there instead. The breakfast was passable. I was unhappy with the guide that they gave us, he was really just a driver and we should have just taken a taxi. It was overpriced and felt like the guide tried to extend the time so he could charge us more. The price they gave us was different than what was in the front desk but we didn't see it until the tour was done. I was unhappy.

10/10

Exceptional

29 Dec 2018

Hussam

The property is very clean best location in casablanca as it is near to most of the beautiful lounges and just 2 mins walk to Afna Palace mall. Very beautiful view of the sea I strongly recommend to stay at this hotel and the stuff are very friendly and helpful. For sure will go back. Thanks to pestana Casablanca well done.

Business_and_leisure Self

8/10

Excellent

21 Nov 2018

SHAILAJA

The place is amazing, service was good.

Friends

10/10

Exceptional

19 Oct 2018

Verified traveler

A stay at the shore

The place was clean and the staff was very friendly. I wish I could have stayed longer here. The surrounding area is not the nicest since it is extremely dirty and polluted in Casablanca itself.

10/10

Exceptional

14 Sep 2018

Sahir Shiraz

Spectacular ! One of the Best in Casablanca !

Absolutely loved the stay. The rooms were spacious, appointed with some of the best fittings and amenities. Customer service was par excellent and the view was breathtaking. Will definitely visit Casablanca and this same hotel Pestana again very soon !!! Cheers, keep it up !

2/10

Poor

05 Aug 2018

Verified traveler

All doors went to change , didnt have water, didnot have any facility to VIP hotel ,
The telephone only in bedroom .

6/10

Pleasant

09 Jul 2018

Verified traveler

close to the beach and food

not provided with water upon arrival vety hot outside told there is a charge for this

very noisy at night loud music and party until 5am

cold not sleep no rest at all

10/10

Exceptional

11 Jun 2018

Nyquist

Very nice place, and I will recommend to all my friends who will come to Casablanca.

8/10

Excellent

11 Jun 2018

Yolanda

Omar was fantastic with a crisis we had.

Very good service with Omar in the guest relations. He was a great help for me!

Friends

6/10

Pleasant

07 Jun 2018

Verified traveler

Frontdesk is not very friendly. And didn’t help with anything. Like a ghost hotel, can find anyone.

Partner

2/10

Poor

02 Jun 2018

Alice

Needs better Maintenance

Comfortable and nice with a very good location.
Not maintained properly. More hyegine is needed. We spotted and killed a large cockroach in the room

2/10

Poor

01 May 2018

Moe

Refused to check me in

The manager of the property told expedia that my credit card is not working, afterwards I spoke with the manager of why my reservation was cancelled without any notice. The manger claimed that the room is guaranteed until 6:00 PM. My arrival was at 7:30 PM
Although, in expedia it says check in ends at 11:30 PM!! Never again.

8/10

Excellent

17 Mar 2018

Grant

Clean, freindly, a rooms a little tired.

The hotel staff were great, very service oriented and freindly. The only issues I saw were the condition of the rooms. Doors that did not close properly, lights that did not work, no utensils for cooling or even preparing take out food in the kitchenette area (part of the reason we wanted this room). The loca area is nice with a few good restaurants and some shopping in a mall nearby. The hotel is not exactly close to the city and staff might have been better trained to offer suggestions for tourism. As it was we went to Ricks Cafe for lunch with was great, but after that, the directions we got (or lack thereof), led us into the Medina where as westerners, we were obviously not welcomed. We were only there 2 days on layover from Cape Town to Lisbon but the genera consensus is never go back. Would I look at Pestana hotels again? Yes, with lowered expectations.

Family

8/10

Excellent

26 Jan 2018

Hamed

Great location

I have a good time in this hotel. It is close to many good restaurants. Most important you can take a walk parallel to the beach.

8/10

Excellent

03 Jan 2018

Aurelien

Despite the impressive amount of staff on the floor, service can be really slow at times. Otherwise nice hotel. Very comfortable bed however the sofa bed was not so comfy.

Family

8/10

Excellent

18 Sep 2017

Douglas

Nice place on a great beach

Nice hotel, right at the beach. Good facilities.
Definitely recommended.

10/10

Exceptional

25 Aug 2017

Abdulhalim

Excellent hotel and friendly staff

Excellent hotel and beautiful and near the beach with friendly staff

8/10

Excellent

13 Aug 2017

Vicki

Great location and room

We arrived after a long journey and were delighted to find a large, well-appointed room, with stunning views, a nice pool and a very short walk to a modern shopping complex

6/10

Pleasant

16 Apr 2017

Mahir

Not brill

Black mold in the bathroom
Hot water runs out very quickly
No soap in bathroon
Few worn towels
Scaffold in the balcony blocking any views
The mattress is very uncomfortable
The pillows are terrible
Unfriendly staff

6/10

Pleasant

14 Apr 2017

Verified traveler

Good price for what it is. Beautiful few and close to good amenities.