Name: Comfort Suites Manhattan
Address: 1020 Hostetler Drive, Manhattan, 66502, US

2/10

Poor

10 Jul 2026

Exploring with James

Only 2 rooms on the 2nd floor that were short of ready. Smelled like paint really bad as the majority of the second floor was being painted
My room smelled like it was just painted. Highly unsatisfied

Self

10/10

Exceptional

10 Jul 2026

Connie

Very clean staff friendly

Partner

8/10

Excellent

07 Jul 2026

Amber

Overall it was a good stay, the bed slept well. The AC did take a whole day to start and cool the room off, the staff was really nice, and there was questionable stains on the furniture. The breakfast was decent.

Friends

10/10

Exceptional

05 Jul 2026

Christopher

The property was undergoing renovations, but still managed to be clean. Al of the amenities were still accessible. Our double queen room was very spacious. Overall it was a pleasant experience that made our weekend trip much more delightful.

Family_with_children

4/10

Poor

05 Jul 2026

Beverly

Have stayed here in the past and the rooms were clean & property was well maintained. This trip was not. We had to change rooms because the door would not close properly and would not lock, the TV didn’t work, the blow dryer wouldn’t work and kept falling off the wall. They were doing renovations on the floor we were on so it was noisy at times.

Family

8/10

Excellent

25 Jun 2026

Holly

Shower in room 308 drained very slowly.

8/10

Excellent

24 Jun 2026

Debbie

Motel was quiet & the beds were comfortable. My daughters loved the hot tub. Breakfast was hot & had plenty of variety to choose from. The room did have some issues that needed addressed. One of the electrical outlets didn't work & sparked if you tried to use it. Also, the tub looked like it had some black mold because the faucet was leaking possibly behind the wall and not just into the tub. Overall, our stay was great in our suite.

Family

8/10

Excellent

22 Jun 2026

Jay

Great

2/10

Poor

16 Jun 2026

Mandi

Our room was disgusting , there were stains on every blanket. The room was terribly out dated. The walls had bugs on them. Then the bathroom had trash still on floor and on walls were dried up old boogers! So gross. My youngest daughter slept on the pull out couch and it had an old sheet still on it with stains. When I went down to get clean sheet no one was at front desk. There were no extra blanket or pillow in room for the fold out couch. The phone had a gross stain on it. The walls had holes that were clearly not fixed. We had requested a ton on top floor and did not get that everything was awful about this room and we are very very disappointed I can’t believe we spent 300$ for two nights it was worse than a motel 6. This is not like most comfort suites we have stayed in the past so I was very shocked. Never ever again will we stay here unless a compete remodel is done ! We travel to Ks to visit our son in the army and travel 6 hours to do so we need a clean nice hotel to stay and this is not the place

Friends_and_family Family

4/10

Poor

14 Jun 2026

Bethanne

A once beautiful hotel that hasn’t been touched in years led to cracks,holes, and messes in room

Family_with_children

8/10

Excellent

13 Jun 2026

Heather

The pool and room space were great. The rooms were not well maintained and we had ants. The whole place was very muggy and humid to the point where everything felt wet. The breakfast was fantastic and the staff was extremely helpful. The space under the door made it to where everyone could hear each other.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Yasmine

We took our DBD sign off so we can get our room cleaned but they didn’t not clean it. Washer and dryer were out of service the whole week we stayed.

Business

6/10

Pleasant

11 Jun 2026

PAMELA

The first room they put us in, the air conditioner just DID NOT work! So, they were helpful in moving us to another room. The air conditioner in this room worked somewhat, it blew cool air, but it just didn't remove the humidity, so we had cool but very damp air. Made it hard to sleep, the sheets stuck to us. The staff was helpful and friendly. The breakfast was good. The bed was comfortable and the whole room was spacious and clean.

Partner

10/10

Exceptional

06 Jun 2026

Krishna

Breakfast buffet was adequate. Pool, gym and sauna were good. Overall pleasant stay

Family_with_children

6/10

Pleasant

26 May 2026

Jennifer

Room was decent size, offered a mini fridge and freezer as well as microwave. Beds were very uncomfortable for couples, when one moves the entire bed moves. So needless to say we didn't sleep well. There were dogs barking for extended periods of time making it impossible to sleep. Breakfast was biscuits and gravy, eggs, waffles, etc and everything was empty besides a serving of eggs. There was cereal and stale bagels available and mini yogurt cups. The orange juice was 90% water, apple just was better but still heavily watered down. Staff was pleasant enough. All and all I would not want to stay again.

Family_with_children

8/10

Excellent

20 May 2026

Paul

Clean room. Good size for king suite.

Family

2/10

Poor

17 May 2026

Lisa

We arrived and the AC was not working in our room. We were told they’d look at it. 6 hours later it was still not working and there were no other rooms available. We left. At 1130 at night.

Friends_and_family Family

10/10

Exceptional

15 May 2026

James

Clean rooms. Friendly staff. Breakfast was ok.

2/10

Poor

10 May 2026

Gustavo

No breakfast, rooms have

8/10

Excellent

03 May 2026

Starlene

Service was pretty good overall. Breakfast was pretty good. Milk was passed the due date.

Partner

4/10

Poor

02 May 2026

theresa

The room smelled heavily of garlic. It was really strong! The comforters were stained and dirty. The bed sheets had holes in them. The bathroom door had water damage and was hard to close. The coffee at breakfast was just brown water and the orange juice was just orange water. The breakfast sausage had a really chewy casing but mushy on the inside. It was weird. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Sherryl

We loved the suite with its separate living room. The bed was comfortable and breakfast had a good selection of food

Partner

8/10

Excellent

18 Apr 2026

Jacob

Room was clean. Only issue was shower water pressure was poor at times and it struggled to get hot and stay hot. Breakfast was meh. Sausage and instant eggs. Not terrible. Not great.

Family_with_children

4/10

Poor

16 Apr 2026

Lila

No

4/10

Poor

05 Apr 2026

Jackson

Room had mold, shower curtain rod was falling down, TV didn’t work, all and all I wouldn’t pay over $100 to stay here.

Self

8/10

Excellent

21 Mar 2026

Lori

The staff were friendly. The room was quiet. The tub drained very slowly and the fridge wasnt working. Other than those 2 things everything was great. Would stay here again.

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Susan

Staff nice

10/10

Exceptional

03 Mar 2026

Kristin

Clean room, easy check-in, great breakfast anf pool and hot tub.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Crystal

The pool room was out of towels all the time. It just seemed a little dirty around the pool area and in our room the tub was dirty. A couple towels had stains but all other laundry was clean.

2/10

Poor

01 Mar 2026

Megan

Find somewhere else, you can thank me later.
The shower rod was almost pulled out of the wall so much so the shower curtain would not stay closed while trying to shower. There was no outlet cover over the outlet that the AC was plugged into. Cobwebs in the corners. The sheer window curtains were zip tied together and the black out curtains wouldn’t close, shining light into the room all night long. Dirty waste baskets. When I notified the front desk they took no responsibility, his only response was ok.

Family_with_children

6/10

Pleasant

01 Mar 2026

Samantha

Nice enough hotel, but the blackout curtains were but hung correctly to block out the very bright up lighting from the parking lot. Also peeling paint in the bathroom and we could here the occupants next door snoring loudly.

6/10

Pleasant

28 Feb 2026

Michele

It was all good.

6/10

Pleasant

26 Feb 2026

Simone

They really need to do some remodeling. The shower curtain rods in our room was barely attached to the wall and the curtain fell to the middle so then water got all over the bathroom.

Family_with_children

10/10

Exceptional

22 Feb 2026

Kathy

Room was clean and ready when we got there.

2/10

Poor

15 Feb 2026

Regina

The first picture you see isnof the hot tub pool and sauna. It wasnt disclosed that both the hot tub and sauna were broken. The breakfast was bad both morning. Eggs were cold. My daughters milk and all of the milk when checked was 1 day from expiration date. The ac unit in room didnt work, nor did some of the lights in the room. The fan in nathroom was broken. I wouldn't recommend these accommodations to anyone and feel we should recieve some type of reimbursement.

Leisure Family_with_children

6/10

Pleasant

14 Feb 2026

Penny

The room was very spacious and clean. It could use some updating, the bathroom door didn’t close tight, the rooms aren’t insulated well so we could hear full conversations in the halls.

10/10

Exceptional

08 Feb 2026

Jesse

Everything was great room cleaning this friendly staff the amenities were absolutely fantastic thank you. I enjoyed myself.

10/10

Exceptional

06 Feb 2026

Jay

Clean room, good breakfast

Business_and_leisure Family

4/10

Poor

01 Feb 2026

Amy

I’m not sure where the great reviews are coming from. Do not waste money staying here. The hot tub and sauna do not work. Breakfast was cold. Staff not very friendly. The price is exorbitant for what you get here. The rooms need some help. The one thing that kept me from giving one star is the bed was pretty comfortable.

Partner

8/10

Excellent

27 Jan 2026

Pamela

Nice large room and very convenient to restaurants and stores. Good price.

Partner

8/10

Excellent

24 Jan 2026

Rachel

Room spotless and spacious , comfortable. Staff are friendly .

Leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Patrick

Yes

8/10

Excellent

02 Jan 2026

Suzanne

We checked in on New Year's Eve and our card did not work. The nice front desk guy came right away. He told us that this is happening to many guests because the 'card keys' will be changed by tomorrow. We got in but when I came back with our dinner, mine did not. That's strange! He helped me again. The property and our room was very clean. Breakfast could use some upgrades. Maybe oatmeal and real scrambled eggs would be good things to offer? Our bathroom was updated as far as the tub and sink were concerned. The bathroom door was not and was in bad shape, I took pictures. I'm a Choice Privileges member #SMW03133.

8/10

Excellent

31 Dec 2025

Tom

Breakfast was a bit cold

2/10

Poor

29 Dec 2025

Victor

The entire hotel felt neglected. A hole In the ceiling where roaches came out of

Leisure

8/10

Excellent

28 Dec 2025

Jack

Our room was clean and the bed was very comfortable. However, the refrigerator was making loud noises the majority of our
stay and we had to move furniture to reach an available 3-prong plug-in for it. Also the phone chargers on the desk did not work. Overall, a good stay.

8/10

Excellent

26 Dec 2025

Virginia

The door to the room is very hard to open and close. Needs repair. It takes 15 minutes to get hot water. Other than that my stay was very nice. Nice room. Good breakfast.

Leisure Self

6/10

Pleasant

15 Dec 2025

Sandy

Dead roach in bathroom, shower rod about to come off wall, beds could be replaced.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Norman

New place. Easy, fast check in.

Self

10/10

Exceptional

12 Dec 2025

David

Yes

Business

4/10

Poor

11 Dec 2025

Bonnie

TV remote didnt work (late when checked in so didnt want to deal with front desk. Coffee pot didn't work.
Mold in the shower. Run down hotel.

Partner

6/10

Pleasant

08 Dec 2025

Melissa

Good variety for breakfast - cereal, toast/muffins/fruit/hot options. Door hinges had loose screws so that we had to physically move the door into position to close it. Shower did not have very much water pressure and tub drain was super slow. Couch cushions on hide-a-bed were stained with a salty, white substance.

Friends_and_family Family

2/10

Poor

07 Dec 2025

Kelly

The hotel is very run down and the room was filthy with stains on the sheets, dust everywhere and the bathroom had a few questionable stains in the tub and on the shower wall. We immediately checked out and stayed elsewhere.

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Kandra

The front desk staff was friendly and helpful. He made sure we had everything we needed. Simple yet comfortable lodging.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Maxine

I added a night a few days before our stay and they worked to let us stay in the same room and not have to move. HUGE!

Partner

6/10

Pleasant

29 Nov 2025

Edward

The building is getting worn over time and really needs some updates. For example, the carpet is worn, dirty and stained and needs to be replaced. The luggage carts are dirty and broken and need to be replaced. The door to our room (326) is broken and doesn't open/close easily. The hinges need to be tightened. I had to lift the door in order to close it.

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Lacy

The staff was friendly. The room was clean, but everything is older and it could use a remosel. The bed was comfortable, and for the price, it was a good value and good stay.

Friends_and_family Family

2/10

Poor

25 Nov 2025

Karli

The check in experience was great. It started after getting in my room, loud music next door, kids running up and down halls. Then I finally get to sleep and people above me stomping floor yelling about loud music. Breakfast both mornings was ice cold, have you ever ate ice cold sausage, eggs and biscuits?? I had no rest or sleep and the bed was also broken

Business

8/10

Excellent

22 Nov 2025

Jennifer

Good choice for family weekend

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Amy

Room- huge hole in the wall from the entry door knob (a lot of drywall/paint repair needed in room), empty shampoo bottle in shower, pillows were terrible (small and lumpy), stain on pull it sofa bed
Common areas- dirty floors throughout hotel

Leisure Family

8/10

Excellent

18 Nov 2025

Jesika

Breakfast was nice and it was nice they started a little earlier than expected so we could eat before leaving early. The hotel staff was polite and overall it was very clean. They did need to replace the shower curtain in our room because it had a smell and was covered in mildew. I’d stay here again though. Great price and very comfortable.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Jeremy

Good place,, Google Maps takes you to the wrong place, but a good property

Leisure

6/10

Pleasant

09 Nov 2025

Deborah

The two rooms were comfortable but some issues with condition. Tile was missing on a baseboard, no towel rack, rust spots on tub bottom, freezer had frozen over, and a door stop protecting a wall was missing. In fitness area, hot tub was slightly green and sauna missing dial to turn on. Overall, there was some modest neglect.

8/10

Excellent

07 Nov 2025

Julie

The bed was very comfortable. One of the extra pillows had a makeup stain on it.
The rooms and bathrooms could use a refresh for sure.

8/10

Excellent

02 Nov 2025

Amy

Staff were helpful. Room needs some TLC.

Leisure Family

4/10

Poor

12 Oct 2025

Erin

Never again

The room smelled terrible, like a wet dog, very musty. There was visible mold or mildew on the walls. I had a headache for two days straight. They charged an exorbitant rate because it was a game weekend and the room isn’t worth half of that. It’s been remodeled but there’s no covering up the smell.

Self

10/10

Exceptional

04 Oct 2025

Julie

Room was exactly what we needed for the game.

Leisure Partner

8/10

Excellent

28 Sep 2025

Thad

Property is run down, needs upgrading and the desk girl could be friendlier

Leisure Family

10/10

Exceptional

08 Sep 2025

theodore

All was good

6/10

Pleasant

07 Sep 2025

Rex

Stay here every time in Manhattan

Overall good. Takes a while for water to warm up.

Self

8/10

Excellent

02 Sep 2025

Becky

We appreciate it that is a pet friendly room and had easy access to outside. We didn’t like that the door that we access to the parking lot and to take the dog out that the key didn’t work in it.
Otherwise, we had a pleasant stay. The bed was comfortable, and there was plenty of room to hang out in the suite area when we weren’t sleeping.

Business Pet

8/10

Excellent

09 Jul 2025

Pamela

slept weell

ok stay interior better than it looks on outside, business trip was adequate

Business

8/10

Excellent

07 Jul 2025

Michelle

Big room and comfortable beds. People were friendly and helpful.

Leisure Family

2/10

Poor

06 Jul 2025

Kerri

This place needs to be shut down ASAP!! Myself, my mother (who is in her mid 70’s), my husband, and my son all are covered in bedbug bites. So severely we are all getting medical treatment. I requested to cancel my reservation after arriving and finding the room filthy with a horrid stench. Filth and trash under the nightstand. Was told the manager wouldn’t be in til the next day! Nobody addressed my request forcing me to stay the 2nd night in fear of being charged. The evening of our 2nd stay myself and family developed horrible bites covering our bodies! This prompted us to end our trip and leave immediately. Skipped out the last night of our booking to head home to seek medical treatment. We have welt like raised bites on our shoulders, backs, stomachs, waste, groin, upper thighs by our groin area, and buttocks. Still getting the run around about my refund. If I am ignored one more day I will contacting a lawyer! This place is unsafe and unsanitary! The only picture that is being accepted is the one I shared. Most of these bites are in places that are not family friendly! For your safety, do not stay here.

Leisure Family

10/10

Exceptional

20 Jun 2025

Debra

On a trip cross country looking for a place for the night. The hotel was clean, comfortable and welcoming.

Self

4/10

Poor

19 Jun 2025

Judith

the room stank. the cleaning staff did not speak English.

Business_and_leisure Pet

4/10

Poor

07 Jun 2025

Betsy

Wonderful suite for the two of us. I appreciated the fridge with freezer, the roominess, the bathroom amenities, and the very comfortable beds. Having an area with a couch separate from the beds was helpful for those wanting to go to sleep earlier. I appreciated the iced lemon water and the breakfast, too. Your price in comparison to other very inflated prices in Manhattan was a plus, too.

Business

4/10

Poor

18 May 2025

David

Terrible. No reason to stay here ever again

We had two rooms
Room 1
- broken toilet seat. Told them about it. They never addressed it.
- Sheets stained with what looked like excrement.
-mattress completely worn out and should have been thrown in the trash ages ago.
- A/C loud and didn’t work well.

Room #2
- no toilet paper provided. In fact the mount that room 1 had was plain missing. Told them and they simply handed us new rolls. Told them we were going out so they could put it in the room
- A/C and mattress pretty much same situation.
- spill stain on the bathroom door that frankly looked like a certain bodily fluid.
- No hot water.

-continental breakfast was one of the worst I’ve had.
-Staff wasn’t terribly friendly.

In short, there is no way I’d stay here again.

Partner

8/10

Excellent

30 Apr 2025

Victoria

Online booking problem

I booked through hotels.com and received confirmation emails however when I got to the hotel they had no record of my reservation. This was a stressful way to start my weekend with my family. Luckily, they were able to still get me a room but said I should contact hotels.com to let them know is there was a problem with my online booking.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Sierra

Excellent customer service!!

Leisure Self

4/10

Poor

11 Apr 2025

Garry

Not a very impressive hotel. Dirty and run down.

Leisure Partner

8/10

Excellent

07 Apr 2025

Terry

Manhattan trip

The room was very comfortable as were the beds. However the floors needed a good cleaning in every corner. The towels, hand towels, and wash clothes were very old and dingy. Housekeeping did not replace the Kleenex during our stay. It was very nice to have housekeeping make our beds every day and change out all of our bath towels.

Friends_and_family Family

6/10

Pleasant

31 Mar 2025

martina m.

House keeping. Only cleans every 3 days. Took out our own trash. Got our own fresh towels. Got our own toilet paper. Didn’t speak great English.

Leisure Family

8/10

Excellent

25 Mar 2025

Kathy

This was a very safe, clean property. The hot tub did not work. I am learning to call ahead when a hotel says they have a pool or hot tub to see if they are working

Leisure Family

8/10

Excellent

31 Dec 2024

Tina

That most of the staff did not speak English and it was very hard to understand what they were trying to say to me and what I was trying to convey to them!

Leisure Pet

10/10

Exceptional

28 Dec 2024

Sheri

Very good stay!

Accommodating and friendly staff. Wi-Fi didn’t always stay connected. Bed very comfortable. Would stay here again.

Partner

6/10

Pleasant

16 Dec 2024

Larry

The infrastructure needs major improvements. The shower bench wasn’t connected to the wall properly the handicap rooms were located on the second floor and when went to leave they were out of order. Nobody was at the desk to call for assistance. There was no ice machine on the second floor and we weren’t told this when we checked in so we had to go searching for another one I would say 90 percent of the time when we had been in the lobby there was no one manning the desk. When elevator services were out no one stepped up to help us to carry out our bags from the second floor.

Leisure Partner

8/10

Excellent

30 Nov 2024

Verified traveler

Clean & felt safe

Very clean & beds are comfy. But, there were no extra blankets in the room. My room had a pull out couch- no linens were stored in the room for it. But, i will assume if i made a request for it- the staff would have provided. Front desk staff were great!

Friends_and_family Family

8/10

Excellent

15 Nov 2024

Robert

The little things add up

1st night there, they knocked on our door at midnight because we were not in their system, had to go to front desk, only to find out we were in their system, just showing in a different room.Property needs attention, our room had no major issues, but, closet door handle barely hanging on, curtains were not hanging correctly, phone did not work. Called front desk, they came to room and took pictures and apologized. We explained they didn’t have to be fixed for us, but they did need attention.Stayed 3 nights, on 3rd night had to have keys reprogrammed to get into room.

Partner

10/10

Exceptional

05 Nov 2024

Jeanna

It’s a nice clean hotel . The staff was very helpful and friendly.

6/10

Pleasant

03 Nov 2024

Mitzie

Bathroom needs a good scrubbing.

10/10