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Hotel El Zarzo

Medellin · Colombia

Cra. 38 #10 A 29View location

9.6/10Excellent318 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.4/109.4
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel El Zarzo

At Hotel El Zarzo, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. Distances are displayed to the nearest 0. 1 mile and kilometer. Lleras Park - 0. 2 km / 0. 1 mi- Lokkus Contemporary Art - 0. 2 km / 0.

1 mi- Linear Park President - 0. 4 km / 0. 2 mi- Poblado Park - 0. 5 km / 0. 3 mi- Medellín Clinic - El Poblado - 0. 8 km / 0. 5 mi- The Dancer's Park - 0. 9 km / 0.

Read more about this hotelShow less

6 mi- Monterrey Comercial Mall - 1. 2 km / 0. 7 mi- La Strada Mall - 1. 3 km / 0. 8 mi- Golden Mile - 1. 6 km / 1 mi- Oviedo Shopping Center - 1. 7 km / 1. 1 mi- Río Sur Shopping Center - 1.

7 km / 1. 1 mi- Las Vegas Clinic - 1. 8 km / 1. 1 mi- EAFIT University - 2 km / 1. 2 mi- Santafé Mall - 2 km / 1. 2 mi- El Tesoro Shopping Park - 2. 1 km / 1. 3 mi.

The nearest airports are: Jose Maria Cordova Intl. Airport (MDE) - 20. 7 km / 12. 8 mi El Dorado Intl. Airport (BOG) - 413. 9 km / 257. 2 mi The preferred airport for Hotel El Zarzo is El Dorado Intl. Airport (BOG).

With a stay at Hotel El Zarzo in Medellín (El Poblado), you'll be steps from Lleras Park and 6 minutes by foot from Poblado Park. This hotel is 1. 1 mi (1. 8 km) from Oviedo Shopping Center and 1. 3 mi (2. 1 km) from El Tesoro Shopping Park.

With a stay at Hotel El Zarzo in Medellín (El Poblado), you'll be steps from Lleras Park and 6 minutes by foot from Poblado Park. This hotel is 0.5 mi (0.8 km) from Medellín Clinic - El Poblado and 2 mi (3.1 km) from Santafé Mall.

Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Children not allowed Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Children 18 years old and younger are not permitted at this property.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately COP 80000 per person
    • Airport shuttle fee: COP 169000 per vehicle (one-way, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lleras Park 0.2 km / 0.1 mi
Lokkus Contemporary Art 0.2 km / 0.1 mi
Parque Lineal La Presidenta 0.4 km / 0.2 mi
Poblado Park 0.5 km / 0.3 mi
The Dancer's Park 0.9 km / 0.6 mi
Monterrey Comercial Mall 1.2 km / 0.7 mi
La Strada Mall 1.3 km / 0.8 mi
Golden Mile 1.6 km / 1 mi
Oviedo Shopping Center 1.7 km / 1.1 mi
Río Sur Shopping Center 1.7 km / 1.1 mi
Las Vegas Clinic 1.8 km / 1.1 mi
EAFIT University 2 km / 1.2 mi
Santafé Mall 2 km / 1.2 mi
El Tesoro Shopping Park 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 16
  • hotel
  • 24-hour reception
  • Wi-fi
  • Multilingual staff
  • Lift access
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel El Zarzo

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel El Zarzo

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel El Zarzo

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel El Zarzo

9.6
Excellent
318 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Jessica
Hotel cuenta con un exelente servicio, Su ubicación está perfecto cerca de todo y su limpieza es 100 de 100. Lo recomiendo !!! Volvemos pronto
Partner
8/10
Excellent
20 Jul 2026
marcial ortiz
Bar.
Friends
10/10
Exceptional
19 Jul 2026
Akio
All staffs were attentitive. Very comfortable stay
Self
10/10
Exceptional
17 Jul 2026
Himanshu
Amazing hotel and staff
10/10
Exceptional
11 Jul 2026
Alfred
Our stay at Hotel El Zarzo exceeded every expectation.

From the moment we arrived, the service was exceptional. The staff greeted us outside, helped with our luggage, and immediately made us feel welcome. What stood out most was how genuinely warm and friendly everyone was. It wasn’t scripted hospitality—it was sincere, natural, and heartfelt.

We were celebrating my wife’s birthday, and the entire team seemed to know about it. The General Manager met us at the rooftop bar and surprised her with a complimentary birthday mimosa. It was a thoughtful touch that showed how well the staff communicated and how much they cared.

Although we were only there for two nights, the team gave us excellent recommendations for exploring the neighbourhood, and every suggestion was spot on.

The location is perfect—an easy walk to Provenza and some of Medellín’s best restaurants, including Don Diablo and Carmen, making it an ideal base for exploring El Poblado.

The hotel itself is beautiful. We were fortunate to receive a complimentary room upgrade, and our room was stylish, comfortable, and impeccably maintained. The bathroom was simply wow—one of the nicest we’ve experienced in any hotel.

If you’re looking for a boutique hotel with outstanding service, an excellent location, and people who genuinely care about their guests, Hotel El Zarzo is an easy recommendation. We’d happily stay here again.
Partner
10/10
Exceptional
09 Jul 2026
JULIA
Todo perfecto. Felicidadee
Partner
8/10
Excellent
21 Jun 2026
Noel
The staff is excellent. The only issue was that the person who cleaned the room didn't leave drinking water as is customary, and I needed to take some medication. I took some from the refrigerator, and they charged me for it even after I explained what happened.
Partner
10/10
Exceptional
13 Jun 2026
Kush
What a gem of a hotel. Daniel was super helpful and even gave us great suggestions for resturants and places to hang out. The rest of the staff from the front desk to the bartender at the rooftop are all great as well.

The rooms are beautiful and spacious with really nice bathrooms. The hotel is even better than the pictures.

Great location, walking distance to all the fun.
10/10
Exceptional
10 Jun 2026
Himanshu
Amazing hotel and extremely well
Trained staff
Partner
10/10
Exceptional
08 Jun 2026
Omar
Perfect location , great rooms
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Gabriel
Excellent
Partner
10/10
Exceptional
16 May 2026
juan
Great location, amazing staff. Rooftop is awesome
Friends_and_family Friends
10/10
Exceptional
09 Apr 2026
juan
Greqt location, nuve rooms
Self
10/10
Exceptional
05 Apr 2026
Warren
Excellent hotel with first class restaurant and convenient location.
2/10
Poor
29 Mar 2026
Natalie
Horrible service
10/10
Exceptional
18 Mar 2026
Saniya
Really cool vibe at this hotel. The rooftop bar has spectacular views and the food/cocktails are excellent. We almost felt guilty eating here too often because while we wanted to check out other locations, the food here was so good! (Try the club sandwich. It is excellent). The staff are really excellent, they go above and beyond to make sure you're taken care of and this is a pretty quiet hotel for El Poblado.
Partner
10/10
Exceptional
17 Mar 2026
Anthony
Hotel is ideally located, close enough to all the action you can walk but far enough away you can relax.
Self
10/10
Exceptional
17 Mar 2026
Davonda
I had an amazing stay! As a solo female traveler, safety is always a top priority for me, and I felt completely comfortable and secure the entire time. The staff were kind, welcoming, and attentive they truly made the experience even better. It’s located in a prime location so it’s close to everything.
The deluxe room was very spacious, clean, and well-maintained, which made my stay feel relaxing and luxurious. I also loved the rooftop bar, such a great vibe and the perfect spot to unwind.

I would absolutely stay here again and highly recommend it to anyone, especially solo travelers!
Self
10/10
Exceptional
10 Mar 2026
Grant
El Zarzo is a beautiful boutique hotel with exceptional customer service, clean rooms, and the
8/10
Excellent
25 Feb 2026
Christ
Excellent
10/10
Exceptional
20 Feb 2026
Rahul
Great rooms great staff wonderful experience. The location is perfect tucked away from the Main Street but walkable to everything. The room was really spacious.
Leisure Friends
10/10
Exceptional
09 Feb 2026
Melad
Hidden gem in Medellin. Very cool property and the rooms were spacious and spotless. Great location with walking distance to the night life but tucked away. The staff was great and helpful, breakfast was included. This hotel is great for couples or solo travellers. The room was designed to have a very high end feel with great finishes. We can’t wait to come back.
Leisure Friends
10/10
Exceptional
04 Feb 2026
Jose M.
Great room and even better staff!
Leisure Friends
10/10
Exceptional
01 Feb 2026
Warren
Beautiful rooms, convenient location, great staff.
Self
10/10
Exceptional
07 Jan 2026
Francisco
Clean room and amazing staff.
Leisure Partner
10/10
Exceptional
04 Jan 2026
juan
Good bfast
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Carmen
Alles war perfekt, wir kommen wieder 👌
Partner
10/10
Exceptional
30 Dec 2025
Pinkas
Modern and very stylish hotel. Professional and very friendly staff. Exceptional breakfast and wonderful roothtop bar
8/10
Excellent
09 Dec 2025
SANDRA
Beautiful just like the pictures on websites. My only constructive criticism would be to have another mirror in bedroom.
Leisure Partner
8/10
Excellent
01 Dec 2025
Cynthia lee
Room was very small but nice. Staff was wonderful. Amenities were great. Roof top was a little loud and kept me during the party hours, but I was understanding about it. I stayed on the 5th floor. I enjoyed my stay and would go back, as long as I’m on a lower floor.
Business_and_leisure
10/10
Exceptional
30 Nov 2025
kristal
Localización céntrico, todo muy limpio! Muy recomendado
Leisure Partner
10/10
Exceptional
29 Nov 2025
ben
It’s the right boutique hotel in the right area. Excellent service. The rooftop bar is a wonder. Excellent amenities.

A friend recommended it to us and we would go you!
Leisure Family
10/10
Exceptional
27 Nov 2025
ben
Fabulous boutique hotel. Great rooms, rooftop bar, breakfast. The service was wonderful. I’ll call out Fillippe and Carlos in particular.
Leisure Family
8/10
Excellent
24 Nov 2025
Michael
Beautiful hotel, amazing breakfast. Go for a lower floor as they star moving chairs in the rooftop at six am. Hotel should not do any work on the rooftop until 8 30 am
Friends_and_family Friends
10/10
Exceptional
16 Nov 2025
Jeffrey
This is the best hotel in medellin everything you expect from a boutique hotel. Victor tge manager is amazing and juana who checked me in was incredible.

The hotel facilites and rooms are spacious and well appointed. I will for sure stay there every time i go.
Business_and_leisure
10/10
Exceptional
07 Nov 2025
Warren
Elegant smaller hotel. Quiet but in a great location for those seeking more excitement. Excellent restaurant and rooftop bar. Professional and accommodating staff.
Business
10/10
Exceptional
03 Nov 2025
Jeremy
Great hotel and location. Amazing staff and very clean.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Laura
From the staff to the rooms everything was amazing! The staff were very helpful in giving amazing tips about places to go and really get a good perspective on the city and all its wonders! The food at the restaurant was spectacular and the views and privacy was what made this experience place shine! Huge shoutout to Juan our server he had a great attitude and made our stay even more memorable.
Leisure Family
10/10
Exceptional
10 Oct 2025
David
Great and friendly staff, nice location, and clean room.
Leisure Friends
10/10
Exceptional
07 Oct 2025
Luis
An outstanding experience.
Leisure Partner
8/10
Excellent
02 Oct 2025
Jorge
Very noise room even the music in the rooftop was heard in our room
Leisure Family
10/10
Exceptional
23 Sep 2025
juan

Great hotel in medellin

Great stay, beautiful place
Business
6/10
Pleasant
20 Sep 2025
Warren
Never stay in a room on the 5th floor. The 6th floor has a rooftop bar that plays loud music until 1am!!!!!!!!
Business
10/10
Exceptional
08 Sep 2025
CLARA

Amazing Hotel

The Service was Amazing from the front Desk to the manager Victor , to the Waiters at breakfast!!
Breakfast was great lots of options!!
Thank you for Amazing time and your concerned for Our late arrival to the hotel
Partner
10/10
Exceptional
27 Aug 2025
Verified traveler

Excellent stay at the Zarzo.

From check-in upon hotel, to check-out day of departure. Hotel staff was awesome, friendly and very welcoming to the hotel. Everything was wonderful. A must do is the rooftop bar at the Zarzo.
Friends_and_family Friends
8/10
Excellent
26 Aug 2025
Roberto
El Zarzo staff is the greatest part of the hotel. Extremely attentive, friendly, and informative. Rooftop bar was the highlight for us great drinks and vibes. Down side rooms are smaller then other rooms you can find for this price and the bed was on the firm side. Also while we were there(8/23/25) they are working on expanding so they had construction going on and they like to start at 7am and if your a light sleeper you can hear music/ traffic all night till 3am.
Leisure Partner
10/10
Exceptional
17 Aug 2025
Rey A
El Zarzo is a very nice boutique hotel, great design, beautiful and comfortable rooms, an amazing rooftop bar and great restaurant.
Self
10/10
Exceptional
15 Aug 2025
Shirley
The hotel is located in a nice/safe area. The staff was 100% attentive, 100% nice. The hotel itself is a quiet, Sophisticated building. The only two things I wished the hotel had was a gym and a lobby/lounge area for the guests to hangout.
Leisure Partner
10/10
Exceptional
14 Aug 2025
William

Hotel Zarzo

Great location to stay and enjoy the night life. Lots of amazing restaurants and shopping close by. Highly recommend!
Partner
8/10
Excellent
11 Aug 2025
Jose
Prime location, top-notch service, and a rooftop bar that could easily become your second home. The staff at the hotel and upstairs were walking encyclopedias of food, drinks, and local tips. Now, about the neighborhood… let’s just say it’s alive. If you’re a light sleeper like me, you’ll hear the city’s heartbeat all night long. At the end of my stay, I noticed earplugs on the table — mystery solved. Next time, hand those out at check-in and watch your guest satisfaction soar. Noise drama aside, the stay was a hit from start to finish.
Leisure Partner
10/10
Exceptional
26 Jul 2025
Kaitlin
Excellent hotel with kind and accommodating staff. We feel so grateful to have found this true gem in Medellín. Look no further for the most perfect hotel. Do consider upgrading to a bigger room, as the added space and bathroom is totally worth it.
10/10
Exceptional
12 Jul 2025
Amrik
Love this hotel. It beautiful and the room was really nice. It is in a great area with plenty of restaurants. The only downside is that they don’t have a gym, but that’s ok because the staff, location and the design of the hotel made up for it. Highly recommend this hotel and I will stay here again.
Leisure Self
10/10
Exceptional
30 Jun 2025
Kenneth

Ideal location for a stay in Medellin

Beautiful boutique hotel in proximity to excellent restaurants and within walking distance of Metro. All wood, tile and natural concrete interior, with balcony plantings that give the impression of being in a rainforest. Breakfast is prepared to order and includes eggs made to order, plus local varieties. Gourmet chef in restaurant, plus there is a rooftop bar with sliding roof that is opened in clear weather and affords panoramic view of mountains. Front desk service is friendly, several attendants speak English, and are helpful in arranging tours in the area.
Partner
10/10
Exceptional
22 Jun 2025
Morganne
I stayed one night at Hotel El Zarzo and had the most amazing experience. We landed at 9am and was allowed checkin shortly after because the room had already been prepared (ahead of the usual 11am check in) . At check in we recieved a warm welcome, 2 free welcome cocktails at the roof top bar and 20% of at the restaurant Cocina 33. The room felt like a spa retreat with soft dimmed light and aroma therapy scents, a fully stocked nespresso coffee bar, tea and water. Shortly after the staff brought up a tray of artisan desserts that were DELICIOUS and a hand written note expressing their excitement for our stay. Everyone and everything was so warm and welcoming, I can’t wait to return and eat delicious meals at Cocina 33 again!!!
Leisure Friends
10/10
Exceptional
21 Jun 2025
Reinaldo
Great stay. A bit noisy in the morning because of some construction next door but no too bad. Close to everything. Amazing location. Amazing roof top bar. I would highly recommend.
8/10
Excellent
16 Jun 2025
freddie
Nice property, only issue was bar is on the 6th floor and I was on the 5th floor so it was loud. Stay on a lower floor if you can. But great hotel, definitely would stay there again. Super close to everything
Leisure Self
2/10
Poor
12 Jun 2025
David
The staff was deplorablelable.
Business_and_leisure Self
10/10
Exceptional
10 Jun 2025
DANIEL
Loved this place. Staff was superb. Food was good. The bar was fantastic. Will definitely be back.
Leisure Partner
8/10
Excellent
08 Jun 2025
Jose
Great location but super noisy at night because of the surrounding bars and hangouts.
Leisure Family
10/10
Exceptional
08 Jun 2025
Torsten
Nice Hotel. Great stuff. Beautiful rooftop bar.
Leisure Self
10/10
Exceptional
01 Jun 2025
Jeremy
Excellent hotel if you want to be close to the nightlife in the city in an upscale and safe property. Amazing and accommodating staff. Very clean and comfortable rooms with a beautiful rooftop bar to view the city lights. My wife and I stay here every time we are in Medellin and it never disappoints.
Leisure Family
10/10
Exceptional
27 May 2025
Haroon
Great ambience, service, food, accessibility to everything in the city and one of the best rooftop. Over all 10/10 experience. Definitely coming back to this place.
Friends_and_family Friends
10/10
Exceptional
25 May 2025
Roi
The best place in Medellín very clean and lot of fun the roof top is amazing
Business_and_leisure Self
10/10
Exceptional
22 May 2025
Marcus
An excellent, better value, option to the nearby Click Clack hotel.
10/10
Exceptional
19 May 2025
Andrew
We just finished a wonderful stay at the El Zarzo. We can't say enough good things about the warm and friendly staff who sincerely wanted to make our stay as enjoyable as possible (special thanks to Felipe at the front desk, Elisabeth at the hotel restaurant (and rooftop bar), and the hotel manager who helped us with our question. Food tip: try the tiny hamburger with the bacon, it's super tasty!
Leisure Family
10/10
Exceptional
18 May 2025
Brooke
Amazing stay start to finish! All the staff were very friendly and went above and beyond to ensure we had a good experience. Early check-in was accommodated and the room was very clean. Free welcome drink at the rooftop bar was an added bonus!
Leisure Friends
10/10
Exceptional
17 May 2025
Alejandro

Can't ask for more!

Amazing staff, front desk , managers all the staff been very helpful and professional. The restaurant also is great amazing staff great food and amazing breakfast.
Love it! I will come back 100%
Partner
10/10
Exceptional
11 May 2025
Miles

Incredible

There's a reason this place has such a high review score. Everything about it is incredible. Felipe at the front desk is so friendly (and all the front desk staff addressed my by name as I came and went), the room was so trendy, comfortable, and perfectly quiet, the food was delicious, and there is no better location. If this was scored out of 100 they wouldnt get a 99 from me, they'd get a full 100.
Self
10/10
Exceptional
29 Apr 2025
Ernie
hotel
Business_and_leisure Partner
10/10
Exceptional
18 Apr 2025
Ken

Wonderful Hotel

This was an excellent hotel and a great ambience. The staff was top notch and the restaurant was very, veey good. Breakfast was excellent as well. This is a must stay.
Self
10/10
Exceptional
16 Apr 2025
Trang
El Zarzo delivered an exceptional experience during and, crucially, after my stay.

The hotel is beautiful, well-kept, and located in a great location. The rooftop bar offered stunning views of the city and is a perfect place for a night cap after a day exploring Medellín.

But what really stood out was the remarkable service the staff offered me after my stay. I had left a personal item behind, and Victor as well as the rest of the staff went out of their way to coordinate its shipment back to me in the UK, checking in with me daily to ensure its delivery. From the careful packaging to the seamless communication, the attentiveness was truly extraordinary.

5-star experience with a personal touch.
Leisure Self
10/10
Exceptional
12 Apr 2025
yudelmis
every thing marvelous
Leisure Family
10/10
Exceptional
08 Apr 2025
Verified traveler

100% worth the stay

Beautiful hotel, perfect location, and awesome staff! Our room was gorgeous, modern, and comfortable! We will definitely be coming back and staying again!
Partner
10/10
Exceptional
04 Apr 2025
Ernie
Everything was great
Leisure Self
10/10
Exceptional
31 Mar 2025
Les
First of all you will be very impressed with the staff, all were very courteous and helpful. The front desk will help with all local arrangements.

In my opinion their Restaurant 33 has the best food in Medellin. The rooftop bar is very pleasant and they make great drinks, the New York Sour was our favorite.

The rooms are comfortable, the beds are big and very comfortable, fantastic shower. The only negative for us was the size of the closet.

The neighborhood is safe, walkable with many, many restaurants and clubs and shops.

We highly recommend El Zarzo.
Leisure Friends
10/10
Exceptional
25 Mar 2025
Ricardo
A very personalized boutique hotel with fine details, excelent service and perfect location.
10/10
Exceptional
06 Mar 2025
Arlene
everyone was very respectful and attentive
Leisure Partner
10/10
Exceptional
05 Mar 2025
Shrleen
El personal muy tento Andres nos ayudo a que nuestra estadia fuera una increible dando sugerencias de lugares, eventos y comidas.
Leisure Partner
10/10
Exceptional
04 Mar 2025
Amalay
Loved my stay
Leisure Friends
10/10
Exceptional
25 Feb 2025
Robert J
The hospitality is overwhelming. Everyone there was friendly, personable and helpful. The hotel itself is exquisite. I highly recommend staying here.
Self
10/10
Exceptional
20 Feb 2025
Meaghan
This is a beautiful hotel. The staff were incredibly accommodating and understanding. After forgetting a cell phone in ourtaxo from the airport they were incredibly helpful in helping us contact the company and the driver, ensuring it's return.
Leisure Partner
10/10
Exceptional
20 Feb 2025
jamilet
Amazing!!! Very comfortable, very clean, staff was so friendly, amazing views from rooftop bar, delicious food at Cocina 33. It’s also very close to the nightlife and it’s a very walkable area. Overall I definitely recommend.
Leisure Family
10/10
Exceptional
10 Feb 2025
Verified traveler

Beautiful rooftop and super service

The hotel was beautiful, breakfast on the rooftop was very nice (get the Calentao) and drinks were nice too upstairs. Staff was super helpful.
Partner
10/10
Exceptional
06 Feb 2025
Sonia
The hotel is lovely, the rooftop and room was outstanding. The only downfall is the food at the restaurant, by far the worst food I ate in Colombia. I have to mushroom risotto, it was terrible.. and my friend had. The steak which was also terrible. The bread and butter was delicious. The food at breakfast on the roofdeck was delish. The chef should be in the restaurant
Leisure Friends
10/10
Exceptional
01 Feb 2025
Louis Gabriel

Excellent hotel for short stays

Excellent location with great staff
Business
10/10
Exceptional
25 Jan 2025
Troy
The best hotel in Medellin. Far superior to Click Clack or Charlee. Restaurant is excellent but pricey. The only negative is the menu online for room service doesn’t exist. When you go online the menu shown is the downstairs bar menu and they give you no directory in the room to call the front desk or room service. So unless your psychic you have to go to the front desk to ask for a directory
10/10
Exceptional
17 Jan 2025
Mauricio
Excelente small hotel very well located. No parking.
Leisure Friends
8/10
Excellent
11 Jan 2025
Irvin
Great and no issues. The only inconveniencewas that hhe restaurant at the first floor wasn't part of hhe hotel and because of tha there was no way to charge to the room, so i has ho go back to the room for the card wen usually restaurants and other services within a hotel premises are available to do a room charge.
Business
10/10
Exceptional
07 Jan 2025
Jose

An amazing experience

Absolutely loved my stay at Hotel El Zarzo in El Poblado, Medellín! The ambiance is warm and inviting, perfectly reflecting the vibrant spirit of the city. The staff went above and beyond to ensure a comfortable experience, always with a friendly smile and helpful recommendations.

The rooms are beautifully decorated, providing a cozy retreat after a day of exploring. I especially appreciated the attention to detail, from the plush bedding to the stunning views of the surrounding area. The hotel's location is fantastic, nestled in a lively neighborhood with plenty of dining, shopping, and nightlife options just a short walk away.

The breakfast was a delightful start to the day, featuring a variety of fresh, local options. I also enjoyed the hotel’s tranquil garden area, a perfect spot to unwind.

Overall, Hotel El Zarzo is a gem in Medellín, offering a perfect blend of comfort, style, and hospitality. I can't wait to return! Highly recommended!
Self
10/10
Exceptional
01 Jan 2025
William
Hotel El Zarzo is one of the most beautiful properties in El Poblado. The service was outstanding and I loved the breakfast each morning. Highly recommend this place!
Leisure Self
10/10
Exceptional
23 Dec 2024
Warren
Wonderful boutique hotel with excellent staff and restaurant. Set off on a quiet street in Poblado.
Business
10/10
Exceptional
21 Nov 2024
NATAFIA
Wow where do I begin ! Amazing staff , very safe hotel I loved that as a woman I traveled alone and felt SAFE ! In the hotel the staff remembers everyone by name, which I truly appreciated, not to mention you can’t go on different floors of the hotel unless you scan your card which is programmed to each floor! As a woman who traveled Solo alone to I APPRECIATE THAT SO MUCH ! Wow I can go on and on the front desk, the breakfast and staff, the cleaning staff, the rooftop staff , the food 10/10 ! I will return soon.
Business_and_leisure Self
10/10
Exceptional
20 Nov 2024
Modesto
A really nice hotel in an excellent area
Leisure Self
10/10
Exceptional
18 Nov 2024
juan

Zarzo Hotel is great

Beautiful space. Great rooms
Business
10/10
Exceptional
14 Nov 2024
Louis Gabriel
Very nice hotel. Fantastic rooftop and excellent staff
Business
10/10
Exceptional
05 Nov 2024
Martin
We really enjoyed our stay. The staff was great and the room was superb
Leisure Friends
4/10
Poor
04 Nov 2024
CAMILO
The hotel was great, but we have very bad experience with the breakfast, very bad services, it was a waste of time.
Leisure Partner
10/10
Exceptional
03 Nov 2024
ESTEBAN
Excellent hotel, very cozy. The hotel restaurant is great fully recommend it. The area around the hotel is full of restaurants and bars, easy to walk around.
Family
10/10
Exceptional
01 Nov 2024
Orlando

Perfect Stay

Everything Fantastic will return .....
Partner
10/10
Exceptional
27 Oct 2024
Amado

Hidden gem in El Poblado, Medellin

Why go anywhere else? Great service, cool intimate bar, great location.
Business

Location & surroundings

Hotel El Zarzo
Cra. 38 #10 A 29, Medellín, Colombia

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Hotel El Zarzo

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