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Hotel Florencia Plaza

Medellin · Colombia

Carrera 41A # 10-41View location

8.0/10Excellent146 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort7.4/107.4
Condition7.8/107.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Florencia Plaza

This is a boutique hotel with the best personalized service in the city and the most competitive rates in the industry. Close to shopping centers, Parque Lleras, nightclubs in the city. It combines the elegance and distinction of the Italian city of Florence, with joy, warmth and diversity of Medellín.

The hotel has comfortable rooms and 3 Master Standard, where the excellent services are always an option for you.

For its strategic location in the city, the hotel provides a quick and easy access to important areas such as trade and financial centers, such as the Golden Mile and the Zona Rosa, a few blocks.

Read more about this hotelShow less

With a stay at Hotel Florencia Plaza in Medellín (El Poblado), you'll be within a 5-minute walk of Poblado Park and Lleras Park. This hotel is 0.5 mi (0.8 km) from Medellín Clinic - El Poblado and 2 mi (3.2 km) from Santafé Mall.

Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Spa
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Optional fees
    • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 4)
    • Airport shuttle fee per child: COP 100000 (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Poblado Park 0.2 km / 0.1 mi
Lleras Park 0.2 km / 0.2 mi
Linear Park President 0.6 km / 0.4 mi
The Dancer's Park 0.7 km / 0.4 mi
Monterrey Comercial Mall 1 km / 0.6 mi
La Strada Mall 1.2 km / 0.7 mi
Golden Mile 1.5 km / 1 mi
Río Sur Shopping Center 1.6 km / 1 mi
Oviedo Shopping Center 1.7 km / 1 mi
Las Vegas Clinic 1.7 km / 1 mi
Santafé Mall 1.8 km / 1.1 mi
EAFIT University 1.8 km / 1.1 mi
Medellin's Museum of Modern Art 2.1 km / 1.3 mi
El Tesoro Shopping Park 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Year of most recent renovation: 2014
  • Total number of rooms: 22
  • Number of floors (main building): 5
  • Double rooms: 10
  • Triple rooms: 12
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
Show 41 more facilities & services
  • City centre
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverageExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Lift access
  • Terrace
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Meeting room
  • ProjectorExtra charge
  • Business centre
  • TV lounge
  • Game room
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Beauty salonExtra charge
  • Breakfast
  • Late riser breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Florencia Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hotel Florencia Plaza

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Hotel Florencia Plaza

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Florencia Plaza

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Florencia Plaza

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Florencia Plaza

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Hotel Florencia Plaza

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Florencia Plaza

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Florencia Plaza

8.0
Excellent
146 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
7.4 /10
Condition
7.8 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
08 Mar 2026
Daisie
Great location
Self
10/10
Exceptional
02 Mar 2026
Eric
Great location. Many restaurants and shopping nearby. Very friendly staff.
Self
10/10
Exceptional
17 Feb 2026
Leslie
Yes
Friends_and_family Friends
6/10
Pleasant
19 Jan 2026
Magda Leticia Torres
The staff was wonderful! Very attentive and cordial. The facilities are in need of improvement. For example, if any guest uses the jacuzzi, there will be no hot nor warm water available for any of the rooms. Rooms are OK if all you do is come in to sleep. Basic accommodation. It was all right for the price and location.
Leisure Family
8/10
Excellent
16 Jan 2026
Ana
El staff excelente: todas las niñas muy amables y serviciales ninguna queja sobre ellas.
2/10
Poor
03 Jan 2026
vurnon
One of the worst place to stay. Pictures are not accurate. What you see on them is not what you will get. They charge you upfront and when you get there you will not get refund. Room was full of mold on the floor, bed and inside the bathroom (ceiling). Aircondition not maintained when turn on a bad smell comes out and the water doesn't become hot. Very outdated hotel.
Leisure Family
8/10
Excellent
01 Jan 2026
Judith
Al principio me dijeron q no tenia la estadía bien hecha.
Friends_and_family Family
4/10
Poor
01 Jan 2026
Devinder singh
Non professional,rude counter lady,no effort at all accommodate English speaking clientes
Friends_and_family Friends
10/10
Exceptional
17 Nov 2025
Eric
Great location and very friendly staff. Breakfast was always fresh. Room was very comfortable.
Friends_and_family Friends
10/10
Exceptional
11 Nov 2025
Teddy Raul Garcia
Friendly service
6/10
Pleasant
07 Oct 2025
Jaime
Cleanliness and staff availability has to improve. Overall a fine experience.
6/10
Pleasant
05 Oct 2025
Tanwir
Its okay for a budget hotel. Breakfast is very limited. Staff very friendly and try to accommodate you as much as they can.
Leisure Friends
4/10
Poor
09 Sep 2025
Veronica
The bathroom was clean.
10/10
Exceptional
06 Sep 2025
Natalie
beautiful and clean
Leisure
4/10
Poor
06 Aug 2025
Valeria
I checked into my room and my room was not ready. It was dirty from the previous people who stayed there. The bedsheets and towels were all the same and a mess. I left for two hours and they still had not done anything. I had to wait in the lobby for them to clean the room. I ended up checking out before because I did not want to sleep there. At the end of the day I guess you get what you pay for!
Leisure Friends
2/10
Poor
30 Jul 2025
ERUNDINA
The Hotel staff, doesn’t have the rooms ready at the moment of the checking. Room with towels, toilet paper. After 2 nights of staying in the hotel they move us to a different room with bunk beds.They said: Expedia split or made 2 reservations without informed me of the situation. I don’t recommend this hotel,too noisy
Leisure Family
10/10
Exceptional
19 Jul 2025
David
I love the comfort of the beds, the location, and the safety.
Leisure Friends
6/10
Pleasant
19 Jul 2025
Edna
We were a little disappointed. The location is perfect, but the tv did not work, there were no towels, no hair blower, no iron, and we had to wait for a while 3 times for someone to buzz us in and out of the property because there was no one at the lobby desk. The staff was really, really nice and we felt bad for them. They are definitely understaffed and the property needs some updating.
Leisure Partner
10/10
Exceptional
18 Jul 2025
Courtney
Great staff and a great location. I'll be staying here again.
Leisure Self
10/10
Exceptional
01 Jul 2025
Jeylin
Muy centrico al poblado
Leisure Family_with_children
10/10
Exceptional
12 Jun 2025
Milton
Excellent staff. Very pleasant and accommodating.
Leisure Friends
10/10
Exceptional
11 Jun 2025
Jacolby
Okay
10/10
Exceptional
08 Jun 2025
Adam
Everything was good.
10/10
Exceptional
11 Apr 2025
Courtney
Good staff. Good location. Good hotel.
Business_and_leisure Self
10/10
Exceptional
10 Apr 2025
Courtney
The staff is excellent. The location is excellent. Perfect
Business_and_leisure Self
10/10
Exceptional
08 Apr 2025
Elpidio
This place is a must.
Family
10/10
Exceptional
19 Mar 2025
Alvern
Nice place for group...convenient location
Leisure Friends
10/10
Exceptional
13 Mar 2025
Courtney
Good hotel. Great staff. I'll definitely return here.
Business_and_leisure Friends
10/10
Exceptional
07 Mar 2025
Raul Enoc Valencia
Muy bueno el lugar bien ubicado excelente servicio
Leisure Friends
10/10
Exceptional
24 Feb 2025
Courtney
Great staff. I love this hotel.
Business_and_leisure Friends
8/10
Excellent
28 Jan 2025
Romy
Convenient.
Close to everything.
Great hotel staff
Leisure Friends
6/10
Pleasant
20 Jan 2025
Verified traveler
Hotel had given our room away to someone else so check in process was slow. Noisy guests in corridors at night but otherwise a comfortablevroom in a good location. Breakfsst aversge.
Partner
4/10
Poor
30 Nov 2024
David Chavez
Near nightlife.
Business_and_leisure Friends
10/10
Exceptional
24 Oct 2024
Lixandro Dionisio
Good location and great service
Leisure Family
8/10
Excellent
01 Oct 2024
Madhav
Hotel is pretty good. However first day the shower was just a drop. They fixed it but it wasn’t good pressure you expect from a hotel shower. Breakfast was included but they ran out of ingredients. It was as if they are just getting by. Service and cleaning was good.
Self
10/10
Exceptional
19 Aug 2024
Jairo
Excelente me encantó staff muy amable, desayuno muy rico 😋
Leisure Friends
10/10
Exceptional
18 Aug 2024
todd
As a cost conscious traveler, the hotel was perfect for me. It was was off the Main Street, so it was quiet, affordable, and walking distance to all the activities in El Poblado.
Leisure Friends
10/10
Exceptional
26 Jun 2024
nrent
The young lady that works at the front desk in the morning was very helpful and nice
Leisure Self
10/10
Exceptional
24 Jun 2024
Leon
N/a
10/10
Exceptional
14 Jun 2024
George

The Friendly Hotel

The help were courteous and friendly ,,cleaned unit every day,,breakfast was good ,,center of everything ,,no need for uber
Self
10/10
Exceptional
10 Jun 2024
George

Nice vacation

I like being on the side street next to the exciting parque Lleras area without the midnight noise
Self
2/10
Poor
26 May 2024
Shawn

Doesn’t exist on hotels.com

This hotel didn’t even have our booking and hotels.com didn’t even refund yet, offer much in compensation. We wasted 3 hours.
6/10
Pleasant
07 Mar 2024
Richard
The property keeps changing management, they run out of clean towels and sheets. Need to replace dirty hallway carpets. On the plus side -Staff is very nice and friendly but no one speaks English. Clean lobby and rooms, convenient to stores and restaurants. Nice porch to sit out in front of hotel.
Leisure Friends
4/10
Poor
30 Nov 2023
Orlando
Room smells very bad & their towels are very old, texture are falling off.
Leisure Partner
2/10
Poor
09 Mar 2026
Kai
Construction is ongoing and I asked for another room. They refused.. So it is extremely noisy.

A water hose broke in my room and I reported it and to my surprise they wanted me to pay for a old used hose that was leaking.

I have never have a worse experience with unfriendly staff. Just avoid this terrible place. Service level is a nightmare.
Self
10/10
Exceptional
05 Mar 2026
Marcos Javier
No estaba funcionando
4/10
Poor
26 Feb 2026
Lindy
Hôtel ok pour 1 nuit. Il n’y avait pas de draps au départ pour les lits.
Family
10/10
Exceptional
21 Feb 2026
Edgar
El personal es otra cosa la habitacion, limpia y bien centrico.
Family
6/10
Pleasant
27 Jan 2026
Marilyn
Si
Leisure Friends
10/10
Exceptional
10 Jan 2026
Felix Olivera
El desayuno siempre estuvo fresco ,tienen jacuzzi pero nunca lo utilicé.
Leisure Family_with_children

Location & surroundings

Hotel Florencia Plaza
Carrera 41A # 10-41, Medellin, Colombia

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Hotel Florencia Plaza

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