Name: DoubleTree by Hilton Denver Cherry Creek
Address: 455 South Colorado Blvd, Denver, 80246, US

8/10

Excellent

24 Jul 2026

Gerald

Great location, hotel was exceptionally cleaned, me and my friends enjoyed our stay! One particular hotel employee (Asian in appearance, usually starts around 11 or 12pm, and works on last computer closests to wall) was frequently observed with having an attitude when approached with questions, interactions with guests, or to purchase snacks and drinks from the small store. Other than that, great stay and hotel! We even had a rental car and parking wasnt an issue for in the front parking and not using their garage.

2/10

Poor

22 Jul 2026

Miaya

Do not book. Room was not cleaned. Air condition was broken. The staff was a little rude. Several

4/10

Poor

21 Jul 2026

Lilya

Room 511 smelled like sewer. Very dirty around property

Partner

6/10

Pleasant

18 Jul 2026

Stephany

I only saw the parking lot (which to my astonishment cost $17.00 for overnight parking), elevator, front desk, lobby,and my room. Nothing else. Checked in at 5 PM then checked out at 7:00 AM.

Room was on the low side of adequate meaning it looked worn out. First, carpeting showed wear - snags visible. Bathroom smelled faintly of “number 2” so to me it indicated old or bad plumbing. Showerhead had little volume of water coming out meaning most of the water was coming out of bathtub spout rather than showerhead. Again indicates old/bad plumbing and fixtures. Bedside lamp broken/didn’t work (the bulb socket was loose and wires appeared broken). Also outlets on same bedside table were very loose and barely held the cord I tried to plug into either outlet. Coffeemaker’s water well was dirty looking which may have been calcium buildup. IMHO it needs a deep cleaning or should be replaced.

Also there was no porter service to assist with bringing baggage to or from the room.

Well that about sums up my opinion - low side of adequate.

2/10

Poor

18 Jul 2026

Shannon

This hotel was so dirty. The room was filthy. We ended up leaving and not staying. There was a long hair on the bed and literally the rubberband as on the floor by the bed. They had not cleaned. The elevator and hotel smelled so bad of marijuana. The trash in the hallway had not been taken in out in who knows how long. DO NOT STAY HERE!

8/10

Excellent

17 Jul 2026

nicholas

Great service and a very high quality hotel. My only complaint was the A/C vent in the standard king room is pretty close to the bed so it made it a little too chilly while trying to keep the whole room at a good temp.

Partner

4/10

Poor

17 Jul 2026

Selena

We had come from the DoubleTree in Colorado Springs which was a wonderful experience and very nicely set up.

We were a little disappointed in this DoubleTree. Our room was not ready when first checking in. We were not offered cookies, which I thought was part of the DoubleTree experience. Although that was not a huge deal, our children would beg to differ.

The room was rather compact. The person sleeping on the far side of the room literally had about 10 inches between the bed and the wall.

There was no towel left as a bath mat for the shower the first day. There was no shampoo in the container that hung in the shower.

The TV had a light color to it and there was no information on the menu guide. The channel list was blank.

The parking garage was difficult to maneuver because of all the columns in each spot.

Although we would stay at a Doubletree in the future, we will not recommend this one to others.

Family_with_children

2/10

Poor

17 Jul 2026

Mark

Very disappointed. Smoke smelling room. Switched into slightly less smoke smelling room. Dirty. Desk didn’t seem to care

Partner

8/10

Excellent

16 Jul 2026

Megan

The property was nice. For the most part staff was good. Pierre checked me in and out and was extremely rude both times. Cutting me off as I was talking, barely interested in being there. Other than that the property was great for my business travel needs.

Business

4/10

Poor

16 Jul 2026

Eduardo

It wasn’t what I expected, I’ve stayed at other double tree hotels and had better experience.
They didn’t clean are room, the staff wasn’t what I expected for a Hilton.

Family_with_children

6/10

Pleasant

13 Jul 2026

Eric

I’ve stayed at many Doubletree hotels in the past, and I was a little disappointed this time. First of all, the signature cookies we got when we checked in were warm, but way overcooked and hard as rocks. The layout of the room was a little odd as well, with a lot of wasted space in the middle and not very many areas to sit down in. Although the coffee maker was there, and functional, the cord was not long enough to reach the outlet, and so it had to be placed on the floor to be able to plug it in and use it. There was no hairdryer in the room, although they did bring us one when we asked, and when they cleaned our room the first night, they did not give us any new washcloths. Again, they did bring us some when I called, but I had to call to get them.
The staff was very courteous, friendly, and helpful.

Partner

10/10

Exceptional

12 Jul 2026

Daniel

Staff was very helpful. Location was great.

Family

4/10

Poor

12 Jul 2026

Jeffrey

First time to Denver so here we go -
The good : decent location. Across the street from target, crumbl, ChicFilA, Starbucks, a dispensary, and next door to a gas station and another coffee shop. Pool area and Lobby are nice and clean. Our suite was nice with plenty of room (but needs updates and TLC). Our kids loved the pool and outdoor fire pit.
The bad : location. You will see homeless on the hotel property walking through parking area and sleeping around the corner in a park. The parking is $17/ day even for Hilton Honors members and literally the smallest spots you will ever come across with pillars INSIDE parking spots. (Pic included and it’s one of many spots that size) The staff. Zero awareness of customer experience. Two separate days there was no coffee at 730am. Our room. Paint peeling on the ceiling. Shower fixtures loose. Paint missing on vanity. Mold/mildew in the shower. Rust stains on towels. The WiFi is AWFUL. Verizon service is better without it.
Overall - this hotel could be a great place! Instead it looks like a Comfort inn by Hilton.

10/10

Exceptional

10 Jul 2026

Jeral

When we first arrived it was a bit confusing checking in. Long line and only one person behind the desk. I’m sure he was tired as it was about 8:30pm. After I realized there were two towers for rooms and separate parking it was easier to get around.
The location was good for us.
Rooms were clean and staff friendly.

Partner

6/10

Pleasant

09 Jul 2026

David

Very nice clean rooms, responsive front desk staff, and decent pool area.
Problems were no restaurant food options between 10am-4pm which forced late risers to order by a delivery service or go elsewhere for lunch.

The underground parking was terrible. It required a QR code scan for digital payment in a dimly lit lot which made it difficult. The other very major problem was the building support columns were spaced quite close to one another. The parking space stripes left literally 3-4 inches on either side of the columns making for a very tight fit requiring a 3-4 point turn to get out. Almost everyone in Colorado drives a mid or full- size SUV so quite challenging. Lastly, after about 9PM the lot was generally completely full with no other parking options nearby.

It serves its purpose for most, but I will not be a return guest.

Self

6/10

Pleasant

09 Jul 2026

Thomas

Loud AC HVAC with no directional controls, poor parking

Partner

6/10

Pleasant

08 Jul 2026

Gregory S

I travel all over CO weekly and this is the worst restaurant service I may have ever experienced. The food was good. The bartender was horrible. Someone would walk up to the bar and the bartender would turn away and act like patron wasn’t seen! People were literally walking around the bar/restaurant to get the bartenders attention for service.

Self

10/10

Exceptional

07 Jul 2026

Genelle

Everything was great staff were amazing and helpful. Room was cleaned. Parking was very safe and didn’t worry much.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Michael

Parking lot is a nightmare!

Partner

10/10

Exceptional

06 Jul 2026

Raymond

It was a great stay for my son and I. It was a short drive to Coors field. Worked out well.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Sarah

Or room was relatively smaller than expected. It was still nice and clean.

Family

6/10

Pleasant

05 Jul 2026

Joyce

The elevators were VERY slow so it made it hard to make a quick trip up to your room. Also navigating how to get to the 2 garages was weird. Check in was at 4 but it was actually later than that when we finally got our room. It took an hour to have breakfast in their restaurant. The pool was great and the rooms were nice

Family_with_children

10/10

Exceptional

04 Jul 2026

GJERGJI

The room was clean but the AC too loud

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Kimberly

Great staff, reasonable priced rooms

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Jean

I would recommend to anyone, would have liked more free parking otherwise the place was great!

10/10

Exceptional

29 Jun 2026

Daniel

Staff was very helpful and polite

Family

8/10

Excellent

29 Jun 2026

John

Great location, nice room and facility. Front counter staff was not to pleasant. Every contact with them seemed to be a bother. Had breakfast one morning in the restaurant and they were completely overwhelmed with the few tables they had.

Partner

10/10

Exceptional

25 Jun 2026

Melissa

Struggled checking in online but they were helpful once we got there. They held our luggage until our concert finished since it was too early to actually check in

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

James

Great location. Parking is on site and convenient

Family

8/10

Excellent

23 Jun 2026

Emily

Room was clean. The rooms only have a mini fridge, just a reminder not to bring microwaveable food. Water pressure is pretty low in the shower, so just a heads up. They do have parking onsite. It is $17 a day and the ramps are pretty tight. If you have a bigger suv or truck, you’ll have more difficulty parking. Staff were great when we checked in! I would stay here again.

10/10

Exceptional

22 Jun 2026

Kurt

Parking was pricey

Partner

6/10

Pleasant

19 Jun 2026

Kristin

It was exactly as expected from other reviews. Dated, parking was tricky and not quite as clean as I’d like. But the location was what we needed and it was much less expensive than other options. It was perfectly fine for a place to stay but not a destination hotel.

10/10

Exceptional

15 Jun 2026

Myron

Great location next to the Cherry Creek path. Nice, well maintained hotel.

Partner

2/10

Poor

14 Jun 2026

Clodagh

The hotel was not very clean.
The staff are absolutely not trained in hospitality.
The bar staff were very rude and untrained.
It most importantly the hotel is NOT clean.
A really awful experience. The parking lot is quite the challenge.

Family_with_children

6/10

Pleasant

13 Jun 2026

Julie

I don't have a lot to say, but the staff kept me waiting for a long time to check in. When it was my turn, they let others interrupt, causing a longer delay with check in than I consider acceptable. I would not likely return based on my complete experience.

Friends_and_family Family

2/10

Poor

13 Jun 2026

Audrey

The tv didn’t work; there was dust visible in places. There was a hole in the wall where the cable was plugged in. The shower drained poorly. For what I paid for this room this was a horrible experience

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Veronica

Food excellent, bed perfect. Parking a bit overpriced.

Partner

10/10

Exceptional

09 Jun 2026

Cathi

The room appeared to be over looked
Other then Housekeeping (never saw) the hotel staff were amazing

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Michelle

The breakfast, while good, was limited. Not much around to eat within walking distance but within a short drive. Staff was excellent and the rooms were clean. Just not much was available without a car. 4.8 out of 5

Business

10/10

Exceptional

06 Jun 2026

Jefferey

I must say checking into the hotel with Isabella was very comforting to say the least.

Friends

10/10

Exceptional

05 Jun 2026

coleen

Simple facilities and clean rooms.

Family

4/10

Poor

05 Jun 2026

Scott

Overall the place and service are fine. The toilet in our room did not work properly and basically allowed a flush about 30 minutes apart. This was not fixed when we reported it.

10/10

Exceptional

02 Jun 2026

Richard

very centrally located and very cozy

6/10

Pleasant

02 Jun 2026

Edward

Didn't like the parking very small area. This place really needs updated rooms, and room had e sewer smell

Family_with_children

8/10

Excellent

01 Jun 2026

Jolene

Rooms were clean, parking is kind of weird as they don’t tell you what parking garage is for what area.

Family_with_children

8/10

Excellent

01 Jun 2026

Brenda

Parking was awful and the pot smell was horrible…disrespectful guests annoy me. All staff we encountered were friendly and I’d stay again.

Family_with_children

6/10

Pleasant

01 Jun 2026

Stacy

The shower floor was filthy, worse than a public shower.

8/10

Excellent

30 May 2026

Paige

I am a business traveler. This hotel has everything you need, including an on-site restaurant which was good so I didn’t have to try to find a place to eat. The room was fine, very quiet. The pool area is very nice. My only issue was the weird hallway smell. It’s time for that carpet to come on out!

Self

6/10

Pleasant

29 May 2026

Robert S

Property was quite good. Staff was generally

8/10

Excellent

25 May 2026

Susan

This was a nice hotel and well maintained. The area around it was not quite as nice as we expected though and breakfast was not included. Overall, it was a convenient and good choice for us though.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Judith Creary

The hotel is on a busy thoroughfare with a Target and Chik-Fil-A across the street. The hotel restaurant had a range of selections for dinner and breakfast but is not open for lunch. Staff was friendly and helpful and responded quickly to questions or requests in person or through text. The bed was comfortable and bathroom amenities adequate. Be aware there is no microwave in the room, only off the lobby in the little shop. It’s on a lower shelf and you practically have to kneel down to use it. Our mountainview room had a nice view of the mountains.

Partner

8/10

Excellent

21 May 2026

Meredith

I traveled with friends, and they arrived before me so I arranged for one of them to check in. They were able to check in, but something must have happened in the system bc the next day we had another guest have access to our room. Luckily we were in the room (and clothed) when the new guests tried to enter, and we went to the front desk to remedy the situation. The attendant apologized for the error but didn’t offer anything else to remedy the situation. With that, I think there was a billing error because my friend was charged for one night and I was charged for the other, even though I arranged for payment to be on my card, which caused some confusion.

Friends

8/10

Excellent

20 May 2026

Catherine

Lovely hotel. Great view of creek. Clean rooms.

Friends

8/10

Excellent

19 May 2026

John

The first night our room was not accessible for my wife's walker, could not get into restroom. Next day given a ADA room but not 2 beds, the roll a way made it difficult to go through the room.

Partner

2/10

Poor

17 May 2026

Chris

Not sure if the problem is Expedia or the hotel itself Hotel description is deceptive states that self Park is available does not tell you that it costs $17 per night to park your car rooms do not have a microwave rooms also do not have modern coffee pots I also tried to reschedule my stay for a different time and they wanted to charge me 100% cancellation fee

6/10

Pleasant

17 May 2026

David

Great people but the room AC was really loud. Also, housekeeping forgot to leave us a full array of fresh towels.

Family

10/10

Exceptional

17 May 2026

Michael

Excellent stay!

Partner

10/10

Exceptional

17 May 2026

Jason

Very well kept property with good amenities, didn’t feel like the security was perfect around the building but once you got inside it was great. Would love to see the pool open up a little earlier in the year

Self

8/10

Excellent

11 May 2026

Calvin

nice playce

Partner

10/10

Exceptional

11 May 2026

Katalin

Location

Family_with_children

10/10

Exceptional

11 May 2026

Alexandra

Convenient location to Denver, easy to get on the freeway. In a nice area of the city, and not far from food options.

Self

6/10

Pleasant

10 May 2026

Norma

I understand Denver is in drought (I live in a desert state), but the meager amount of water from the shower was ridiculous. At some point there must have been more water pressure as the floor tiles were cracked and the caulking was in disrepair.

Self

10/10

Exceptional

10 May 2026

Roger

Very convenient. On an busy street but still quiet in the room

Self

10/10

Exceptional

08 May 2026

Alissa

Very nice and exceeded my expectations with a pool, parking garage, and bar outdoor patio and lovely room well def book again

Partner

10/10

Exceptional

05 May 2026

La Tonya

Clean room

6/10

Pleasant

05 May 2026

Monica

Staff, other than my original lady, rude.

Room was not clean.

I could smell marijuana through the vents.

Heat/ac unit very loud.

I understand fire alarm could not be helped.

Self

10/10

Exceptional

05 May 2026

Mark

Clean room and comfy bed

Self

8/10

Excellent

04 May 2026

Otis

We had no issues at the property. The property was well upkeep. It could use some renovating. The pool wasn’t open, which is disappointing. We had to ask for towels after being there two days with two more days left.

Partner

10/10

Exceptional

03 May 2026

Chad

Only thing I could suggest is to put some USB charging ports in the rooms or the lamps etc

Friends

10/10

Exceptional

01 May 2026

Robert

Great choice for DU parents that want to be close by.

8/10

Excellent

29 Apr 2026

Kathleen Ryan

The hotel was clean and comfortable for an overnight stay.

Partner

10/10

Exceptional

28 Apr 2026

Makayla

The room, location, breakfast and staff were all great!

Self

10/10

Exceptional

28 Apr 2026

Shauna

Perfect

8/10

Excellent

27 Apr 2026

Illah

the property was clean, staff was friendly and the location is great

Family_with_children

10/10

Exceptional

26 Apr 2026

Marta

Loved the convenience of being near downtown.

Family

10/10

Exceptional

25 Apr 2026

Elizabeth

clean and spacious room, very friendly and accommodating staff, excellent breakfast experience

Business

4/10

Poor

24 Apr 2026

James

Pros: Very clean. Friendly staff.
Cons: TV - not smart. Poor picture quality.
I asked for a pair of scissors. The front desk staff member thought I wanted wire cutters.
Free coffee in lobby at breakfast, but NO hot water for tea (nor tea bags). And why not all day?
Sign in lobby for warm cookie. I was there 4 nights. No cookie in my room.

Self

8/10

Excellent

23 Apr 2026

Christopher

Clean room and property staff friendly and helpful

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Christopher

Had a nice stay staff was friendly

6/10

Pleasant

21 Apr 2026

Carrie

The property is clean and updated but the room was old and needs a facelift. It worked for us though as we needed the extra space with the one bedroom option since we were traveling with 2 kids. The additional bathroom in the room was an added benefit as well. The beds were also clean and comfortable.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Rebecca

Beautiful and clean.

Family_with_children

6/10

Pleasant

19 Apr 2026

Cori

Getting in and out of the hotel wasn’t easy. There is a parking garage that is a super tight squeeze and you have to pay per night. The room was fine, but lacked water pressure in the shower and toilet. The beds were very comfortable. I will probably find somewhere else to stay in Denver next time.

Family

10/10

Exceptional

17 Apr 2026

William

The restaurant very convenient and the food was good.

Self

10/10

Exceptional

17 Apr 2026

Angela

Friendly staff, decent breakfast

4/10

Poor

15 Apr 2026

Richard

Parking was good breakfast is not
The night of check-in, one of the floors reeked of marijuana after I got to my floor in my room it smelled of cigarette smoke

Family

8/10

Excellent

13 Apr 2026

Nicole

Staff was friendly and helped me change rooms as my first one was a conjoined room with loud neighbors. The conjoined room was a handicap room that was slightly dirty. The second room was a regular room and was so much better. The parking situation is rough though. At night the parking garage gets full and the spots are very small making it tricky to park and navigate. I did not get to try the breakfast as it costs extra and ended very early

Self

8/10

Excellent

12 Apr 2026

Heidi

The room was clean but definitely needs updates. The water pressure in the shower was non existent. The ceilings in the bathroom are very low. The tile was cracked in different areas. Breakfast is not free. The parking garage is difficult to get in and out of. I drive a Subaru Crosstrek. I can't imagine having anything larger. The staff was very pleasant .

Partner

10/10

Exceptional

12 Apr 2026

Rainer

The stay was very nice. Everyone was very courteous.

Self

6/10

Pleasant

11 Apr 2026

David

The person checking us in was friendly, no one else was friendly.

8/10

Excellent

06 Apr 2026

Peter

You know exactly what you are getting at Doubletree. Nothing fancy. Nothing unexpected.

8/10

Excellent

06 Apr 2026

Malak

Destiny was the best part about my stay! She was so helpful

10/10

Exceptional

05 Apr 2026

Fernando C

Everything was as expected. Have been coming to this hotel for some years

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Josh

Horrible parking lot and parking area, tight spaces and terrible lighting. Hard to navigate with truck

Partner

8/10

Excellent

01 Apr 2026

Jonathon

Great place to stay. Izabella behind the front desk was amazing. The other people behind the desk can really take a page out of her book with hospitality. So friendly and so helpful, made the stay very enjoyable

Self

8/10

Excellent

29 Mar 2026

Jacob

Rooms a bit worn, on arrival bathroom needed second pass from housekeeping.

10/10

Exceptional

25 Mar 2026

Dezwen

Clean hotel. Nice staff.

Partner

10/10

Exceptional

24 Mar 2026

Aranza

Clean room, but Mountain View was unviewable due to windows being very dirty on the outside and the plastic film that comes on the windows when they are bought from the factory never having been removed. Otherwise it was a good experience and friendly staff

Partner

10/10

Exceptional

23 Mar 2026

Kimberly

The room was clean and comfortable. The check in process was fast.

Partner

10/10

Exceptional

23 Mar 2026

Benjamin

Everything inside was fantastic! Just a warning that I didn't get that I'd like to share with others - front entrance parking is limited access and parking(about 10 spaces and a very narrow driveway that turns into a mega car wash). The main parking is under the hotel. You can head down there and then page the front desk to let you inside since you won't have a key card yet.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Britney

The room was clean but there were some issues like the AC not working. Unfortunately for me I visited Denver on the hottest day ever on March 21st and we couldn’t get any cold air in our room. Also the sink topper was coming off in the sink. Other than that it was fine.

Partner