Name: Econo Lodge Morristown area
Address: 5984 West Andrew Johnson Highw, Morristown, 37814, US

2/10

Poor

18 Feb 2026

Andrew

Food left in the fridge took 1 1-2 to get registered

2/10

Poor

26 Jun 2023

Kevin

FRAUD!

DO NOT STAY HERE!!!!! We were visiting Morristown for a family wedding. We made our reservations at this hotel in January 2023 and paid by credit card at that time. When we arrived at the hotel, we were informed by the front desk lady that they would not accept the rate that was listed on hotels.com. They said that Econolodge rejected the price and cancelled our reservation. (I had called Econolodge 2 hours before we checked in to confirm our reservation and they confirmed the reservation.) We were offered rooms at a higher rate and would have to pay for them. They did not offer us a refund. I have called Hotels.com and have asked for a refund for the cancellation that the HOTEL did. Hotels.com told us that the manager of Econoloadge would not issue a refund. This place scams people out of money. I'm sure this constitutes FRAUD! They gave us a print out on their stationary that stated that I cancelled the reservation on May 31, 2023 (which is not true.). If I had cancelled the reservation on May 31, 2023, it still would have been before the June 6, 2023, which was the cancellation date without penalty. This is the worst place that we have ever dealt with.

Friends_and_family Family

2/10

Poor

30 Mar 2016

Bec

Horrid! Do not stay here

Our room was filthy! Trash still in garbage. Used q-tip in bathroom. Obviously not cleaned. Smoked in when we requested non smoking. Paper thin walls. Barely slept at all due to the filth. Sheets were disheveled underneath the comforter. Showered with shoes on and still felt disgusting after. Absolutely horrid! We thought we could tough it out. We would've been better off sleeping in our car.

6/10

Pleasant

16 Jan 2016

Verified traveler

Friendly staff

Hotel staff was friendly. Hotel unfortunately smells of smoke.. Not very many people were there. So it was quite..

2/10

Poor

18 Oct 2015

Abdulaziz

I dont like this hotel

Family

8/10

Excellent

12 Oct 2015

Kris

My only complaint was the noisy air unit not to mention it didn't cool well at all other than that issue it was a great stay.

6/10

Pleasant

28 Aug 2015

F

First Stay was Better

My wife and I stayed in this motel in 2011 and were satisfied. This stay had disappointing breakfasts and poor maid service. However, after addressing the maid service issue, we were satisfied with the cleanliness of our rooms. There was no internet service.

2/10

Poor

28 Aug 2015

steave b.

C.O.O.

Nasty all three rooms had bed bugs. We had to wash all our clothing and bag before moving to another hotel.

8/10

Excellent

12 Jul 2015

John

Nice stay

The room was very clean. The breakfast was just ok. It needed fresh fruit. There wasn't enough parking near entrances but were still plenty overall. The ice machine had a leak so they shut it off at night so there was no ice in mornings. Overall it was a good experience. The problems were minor ones. The fact that the room was clean and cleaned daily were the most important things to me.

2/10

Poor

23 Jun 2015

sue

On our way to the AT for a hiking trip

Awful! Toilet was stopped up, located in no wheresville, and a very scary place!!!

Very disappointed!

6/10

Pleasant

30 May 2015

Ryan

Good for the price

The hotel staff were pleasant and the room was clean. The accommodations were minimal, but for ~$50/day, who can complain?

10/10

Exceptional

27 May 2015

Tara

gettaway

nice we enjoyed our getaway close enough to attractions but far enough away for quietness

Partner

8/10

Excellent

15 May 2015

Verified traveler

i would stay here again.

i got off I-40 and booked this room. It ended up being 21 away from the interstate in Morristown, TN. Guess I didn't't notice that when I booked it. When I got there the place was not at all well lit and it looked empty. The computers were down so they didn't have access to my reservation but booked me in anyway. The room was clean and comfortable. My only complaint was a very noisy air conditioner. It was late. I was tired. I didn't complain. It was 50 bucks.

8/10

Excellent

12 May 2015

Nancy

Econoloedge Morristown

What I look for when I travel are: a clean room; a comfortable bed; a good breakfast. This hotel met all three expectations. It's a little outdated. If you want more than than a decent hotel room, there are hotels down 11E that will cost you a whole lot more.

Partner

4/10

Poor

20 Apr 2015

Verified traveler

Requested nonsmoking room, but smelled smoke the whole stay. Should separate smoking and nonsmoking rooms.

2/10

Poor

12 Jan 2015

Verified traveler

Sketchy

The place is pretty sketchy. It's not very well lit and is scary.

2/10

Poor

20 Oct 2014

Ted

Seedy, worn-out furniture. Paper thin walls. \"Non-smoking\" room reeked of cigarette smoke.

6/10

Pleasant

06 Aug 2014

Bobby G.

You get what you pay for...

We asked for a Non-Smoking room and the room they gave us smelled like cigs and had 2 ashtrays in the room. The price was right for what we needed. Staff was friendly. The location was great. We would stay again...

8/10

Excellent

09 Jul 2014

Verified traveler

Room was small but clean and in good condition. Bed was comfortable and temperature in room was good. Not fancy but nice.

6/10

Pleasant

15 Jun 2014

Charlie

Is that really a queen size bed?

Hotel staff was very nice and helpful. The room was on the second flood and I had requested a first floor room. Found the room to be nothing great. The reservation said queen size beds but is actually full size. The room looked to be clean.... But after a quick check for bed bugs (none found) and over all cleanliness I found a sock left from a previous guest. No problem just tossed it in the trash. Overall experience.... an inexpensive and quite place to stay.

8/10

Excellent

05 Jun 2014

Stewart

Good experience!

6/10

Pleasant

30 Mar 2014

Patricia Simmons

OK for the price

Drove past it the first time, small sign out front and none on the building. Bed bug covers on the mattress and box springs, needs retreating.

6/10

Pleasant

22 Oct 2013

Verified traveler

Nice Hotel, friendly staff, good price .

Some trash on floor and spill on wall. Staff was very friendly.

8/10

Excellent

08 Sep 2013

Rob

decent stay

Clean room, friendly staff, but overpriced for what it was.

2/10

Poor

27 Aug 2013

Mark

Very poor condition and not clean. Extremely cheap . Concerned about bed bugs. Room smelled. Do not recommend this to anyone even if it was free.

4/10

Poor

26 Aug 2013

John

Bristol Trip

Ok, I didn't expect this to be the Ritz by any means. That being said, a few things that were quite disappointing. Room was certainly clean. Pillows were like a wad of cotton batten and thin. The towels were very thin and small. \"breakfast\" was a couple of dry cereals, pkg of oatmeal, a waffle maker and they kept one each of mini muffins on the shelf. Afraid we might take 2 I guess. And orange juice. Coffee was not in the same room as breakfast but in lobby. Back door was not security locked.

The room charge was $69 for Thursday night (worth the room) but then jumped to $129 (not worth the room) for Friday & Saturday for race days. This is a hotel that is 12 miles off the interstate and over an hour away from the track.

4/10

Poor

11 Aug 2013

Verified traveler

Close to relatives

First room smelt of smoke even thou it was not smoking, second room smelt of mildew, they turn off the thermostat which creates a mildew smell instead of upping the temperature to maintain condition. Was not told no room service daily. had to get towels. 1 night room was wide open as if cleaner was there and left, luckily nothing was missing, next night they serviced the room new towels and made bed, but the cleaner must be a smoker because bathroom smelt of smoke, so no I would not stay there again.

Family

8/10

Excellent

10 Jul 2013

Troy

Small room, great service

Very small room, but comfortable queen bed. Nice bathroom, almost as big as the bedroom! Very attentive staff. Pleasant stay.

6/10

Pleasant

30 Jun 2013

Billy

Don't stay on first floor

Noisy after 10PM and before 7AM

8/10

Excellent

27 May 2013

Laura

good for sleeping, far from highway

Good service- they called about 15 minutes after we had checked in to make sure that we had everything we needed. I found a spider in the room, but overall the room was old and outdated, but clean. The bed was very comfortable, and the room was a decent size.

8/10

Excellent

17 Apr 2013

smith

INTERESTING EXPERIENCE

Overall, it was a good experience. We are non smokers, and booked a non smoking room and when we checked in, we got put in a smoking room. It was terrible. It reaked of smoke. We had to go back and got an actual non smoking room. The breakfast was OK for being continental.

2/10

Poor

16 Apr 2013

jess

stay somewhere else

The workers were very nice but the hotel smelled, the rooms were to clean, the cleaners had there kids laying on already cleaned bed watching television. My room was nasty. The breakfast was not good at all.

8/10

Excellent

25 Mar 2013

SR

Basic and affordable

Nothing Fancy, Just A Clean, Safe Place To Spend The Night During A Basketball Tournament In The Area. Very Affordable. Would Definitely Stay There Again In The Future.

4/10

Poor

21 Mar 2013

Unhappy stay

Not empressed

We were not happy with the severce at this hotel. The staff wsa not friendly and did not clean our room or make our bed the next day. We called the front desk and they told us the cleaning staff has left for the day.

8/10

Excellent

24 Oct 2012

Verified traveler

Very nice, employees nice and helpful. Room was clean and bed was perfect. 3 good sized pillows per bed!! We had a TV and fridge, it was a few steps to breakfast in the morning-nothing special, but it was nice to have.

Family

4/10

Poor

22 Oct 2012

Jan

Door Would Not Lock from Outside

The bathtub stopper didn't work, and there was no way we could lock the door.... Room 252 except the chain and key near the top and only when we were inside.and no microwave in room. We asked for another room, but was told there was not another available. Price was all right, but I would recommend this hotel to a friend with reservations.

8/10

Excellent

28 Aug 2012

Mudd

Nice For Sleeping!

Nothing fancy or special but good for a night of sleep. Staff was friendly. Shower was huge and had fridge in room! Lots of tv Channels also!

10/10

Exceptional

04 Jul 2012

Jon and Suzanne

Great night

It had everything we were looking for

Family

6/10

Pleasant

10 Jun 2012

Susie

Economical - you get what you pay for.

The air conditioning was shut off in the room (for economy purposes, maybe). However, after checking in around 10 pm, it took the ac until 2:30 a.m. to bring the heat of the room down to 78. When I mentioned it to the desk clerk, she didn't even respond. If you're expecting a smorgasbord for the free breakfast, look elsewhere. Other than that, the room was decent size, service was acceptable, convenience of location good.

4/10

Poor

01 Jun 2012

unixfg

I wasn't sure I was supposed to be there

Woke the night guy up, I think he owns the place too. The whole bottom floor smelled like smoke; I know because I walked it looking for the elevator (Never found one)

I'm pretty sure this guy bought his hotel on eBay.

6/10

Pleasant

08 May 2012

Glenda

No elevator, no AC on.

The AC was not on when we got to the room, and the carpet was torn loose from the edge at the Bathroom door. I steped on something very hard, almost stuck in my foot...near rip in the carpet. The room was small, but it served us well...once it got cool. No elevator. and the rest of the hotel was very warm, no AC on at all.

10/10

Exceptional

18 Apr 2012

David

Great Value

The motel was everything we needed it to be. The rooms were clean and we were very pleased. The complimentary waffle breakfast was an added bonus. Would definitely stay again.

8/10

Excellent

06 Mar 2012

Mike

Good Value for The Money

When you travel a lot, and stay in a broad spectrum of hotels, from economy to luxury, it is easy to start using the resort properties as a measure for the economy properties--and that's not very fair.

In this case, the Econo Lodge Morristown was a good property--not great, not a family vacation destination by any stretch, but perfect for those \"we're going to be in the room to shower, sleep, maybe watch some TV in between, and that's about it\" trips. It is an ECONOMY-LODGE, afterall. Low/no frills, but it had free internet, which is more than I can say for the upmarket property I stayed at in a big city, the week before.

The family that runs the hotel seem to live on-premise, and are very attentive (though not intrusive)...even called a few minutes after check-in to see if everything was to our liking (it was). I don't see that in any but the highest of the high in resort/concierge floor accommodations, so it was a nice \"down-home\" touch.

The water pressure was not the greatest, and the bedding was also not as cozy as I would have liked, but overall we were happy with this property, and will use it again when we come to Morristown.

6/10

Pleasant

09 Jan 2012

Verified traveler

I had to wait for someone to come to the desk for check-in upon my arrival. Breakfast was just \"Okay\" but nothing to Bragg about.

4/10

Poor

28 Sep 2011

Gail

Not impressed

When we arrived at the hotel, no one was in the lobby to greet us. We had to go hunt down a staff member to get service. Then when we finally got checked in and went to our room, there was already some one in that room. After going back and forth with the desk lady and the cleaning lady we finally got a room. We were not impressed with the service.

Partner

10/10

Exceptional

16 Aug 2011

Mary Beth

Econolodge Morristown - Cozy and Friendly

This place was right where I needed it to be, in the middle of nowhere. It was a small, quiet place that didn't seem to have too many customers, but I got the \"small hotel\" treatment! A little while after I got to my room, the front desk called to ask if everything in the room looked okay. I had missed the first call, but that didn't stop them from calling back to make sure I was satisfied! The bed was comfortable and clean, the shower worked perfectly, the continental breakfast was limited but quality, and the snacks in the vending machine were well-stocked! I recommend this place: it was a great deal for the money, though nothing fancy.

6/10

Pleasant

23 Jun 2014

Verified traveler

Helt ok!

Ankom sent, skulle bare få oss litt hvile før vi kjørte videre. Til det formålet og den prisen, funket det veldig bra.