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Hotel Jagerhorn

Zagreb · Croatia

Ilica, 14View location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort8.8/108.8
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.8/109.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Jagerhorn

Founded in 1827, and fully refurbished in 2015, Hotel Jagerhorn is the city's oldest standing hotel.

Its unique location, nestled between the city's main pedestrian street and the old town, provides guests with a peaceful and relaxed surrounding at just a stone's throw from the main Ban Jelačić square, the heart of the city.

Enjoy a quiet drink by the fountain, or admire the view of the upper town, from the beautiful summer terrace; a natural oasis defying its urban surroundings. The beautifully refurbished rooms are all equipped with free wifi and free nearby private parking is secured.

With its friendly staff and warm home-away-from-home atmosphere, the Jagerhorn provides you with the perfect platform to explore the city and neighboring attractions.

Read more about this hotelShow less

Hotel Jägerhorn is in the heart of Zagreb, within a 5-minute walk of Ilica Street and Ban Jelacic Square. This boutique hotel is 0.1 mi (0.1 km) from Zagreb Funicular and 0.3 mi (0.4 km) from Tuskanac Cinema. Make yourself at home in one of the 18 guestrooms featuring minibars.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 26.54 per vehicle (one-way, maximum occupancy 4)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Croatian

Nearby attractions

Ilica Street 0.1 km / 0.1 mi
Zagreb Funicular 0.1 km / 0.1 mi
Zagreb Eye Viewpoint 0.2 km / 0.1 mi
Centar Cvjetni Shopping Center 0.2 km / 0.1 mi
Ban Jelacic Square 0.2 km / 0.1 mi
Croatian Music Institute 0.2 km / 0.1 mi
Strossmayer Promenade 0.3 km / 0.2 mi
Profil Megastore 0.3 km / 0.2 mi
Museum of Broken Relationships 0.3 km / 0.2 mi
Lotrscak Tower 0.3 km / 0.2 mi
St Catherine's Church 0.4 km / 0.2 mi
Tkalciceva Street 0.4 km / 0.2 mi
Dolac 0.4 km / 0.2 mi
The Croatian Museum of Naive Art 0.4 km / 0.3 mi
Klovic Palace Gallery 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1827
  • Year of most recent renovation: 2015
  • Number of floors (main building): 2
  • Single rooms: 3
  • Double rooms: 13
  • Suites: 2
  • hotel
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  • Diners Club
  • MasterCard
  • Visa
Show 43 more facilities & services
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Entertainment Area
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Garden
  • Terrace
  • Bicycle storage
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle: 1
  • Café
  • Bar
  • Non-smoking area
  • Meeting room: 1
  • Printer
  • Fax
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Gluten-free meals
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Jagerhorn

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Jagerhorn

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Hotel Jagerhorn

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Hotel Jagerhorn

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Hotel Jagerhorn

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Jagerhorn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Jagerhorn

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.8 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
14 Jul 2026
Margaret frances
We had a lovely 2 day/night stay here and we felt very well taken care of from the arranged taxi pick up at 1am, which ended up being 2am as the flight was delayed our driver Saša was welcoming and pleasant, a gentleman. Breakfast was lovely and tasty in the outdoor patio. The only thing that I would mention to perhaps tend to would be brighter lights in the hallways. Just a level up would be good if you want to keep the dim obviance. Everything was lovely and we are grateful for this experience.
Partner
10/10
Exceptional
11 Jul 2026
Derrick
Very quaint, charming hotel, right in the heart of old city Zagreb. Three minute walk to the main Square. Lots of restaurants and shops and convenience. Stores within a two minute walk. Excellent buffet breakfast with very attentive staff. I highly recommend this hotel.
Self
10/10
Exceptional
05 Jul 2026
joann
If you are looking for a charming, friendly and well-run hotel, this is the place. The breakfast is nice with a beautiful setting on an outside patio against a water fountain. The location is perfect! Staff is really nice. Beds are comfy.
Partner
10/10
Exceptional
04 Jul 2026
joann
Lovely little gem. Rooms are your typical smallish European style. The breakfast is in a beautiful setting outside. Staff is helpful and available. The location is very central. I would highly recommend this hotel.
Partner
10/10
Exceptional
22 Jun 2026
kevin
The hotel itself is such a cool, unique place. The attention to detail / interior design is killer, with an old-school, bohemian feel. There's also a great little bar downstairs and restaurant on floor one, where locals come to hang.

The staff was so friendly and helpful, and the location is just wow. We walked all over city center, exploring hidden alleys and finding bar and restaurant gems everywhere.

The tram is a couple blocks away, which takes you all over town, so no need for an uber / bolt. On a related note, they can organize a ride to / from the airport if you need (28 euro as of June 2026).

A couple notes: No elevator in case you can't do stairs, and it was a little warm in the room. Aside from that, we absolutely loved it!

Highly recommend :)
Partner
10/10
Exceptional
18 Jun 2026
Matthew
The location of this place is amazing in the big city, you are tucked away in a little corner away from the noise, but also right in the middle of all the action

Very peaceful and relaxing .will stay here again for next visit to Zagreb Croatia
Partner
10/10
Exceptional
16 Jun 2026
Robert
Well located hotel down an alley in front of the tram lines running to the main square. A short walk to the old town directly behind the hotel. Traditional rooms with modern amenities, good breakfast, and parking at a facility around the corner if you need it. Very friendly staff at the front desk.
Self
10/10
Exceptional
16 Jun 2026
Eduardo
Excellent location in the heart of Zagreb with stairs leading straight up to the upper town.
The friendly and helpful staff were always there to answer any questions we had.
We really enjoyed our stay.
Partner
8/10
Excellent
15 Jun 2026
Mark
A very comfortable, well-appointed room with high quality linens. The hotel is centrally located and has boutique charm. Included breakfast was excellent and included made to order cappuccino and fresh squeezed orange juice.
My only complaint is the shower is very small.
Self
10/10
Exceptional
03 Jun 2026
Jos
Loved this small boutique hotel in the heart of Zagreb and still quiet and peaceful. Lovely courtyard for an excellent breakfast. Staff very courteous and helpful. Comes with a free parking spot at 5 minute walk from the hotel.
Partner
10/10
Exceptional
02 Jun 2026
Michael
Cute old hotel, with modern upgrades, in a central location in Zagreb, walkable to tourist attractions. Clean and comfortable room. Friendly and helpful staff
Partner
10/10
Exceptional
30 May 2026
William
The hotel is in a great location to explore the city with bars and restaurants nearby
Friends_and_family Friends
10/10
Exceptional
27 May 2026
Ruth
Excellent breakfast! Hotel cafe was fantastic for coffee/wine/drinks. Beautiful location
Friends
8/10
Excellent
27 May 2026
Theodore
Great location .. but property is old and historic so some features didn’t work well. ie AC, lamps,
Partner
10/10
Exceptional
26 May 2026
Kathleen
Lovely staff and beautiful breakfasts…
Location couldn’t be better
Self
8/10
Excellent
24 May 2026
Claire
Nice, clean room and great place for breakfast. Excellent location to be downtown but it was also set back from the main road and felt more intimate
Friends_and_family Friends
8/10
Excellent
23 May 2026
Janie
The location of Hotel Jagerhorn is perfectly situated for access to the old town, many dining opportunities and shopping. The tram line is convenient to the hotel. The staff was very helpful with anything we needed. The structure is definitely old. Bathrooms are upgraded and adequate. The rooms are small as to be expected. A very lovely breakfast was served every morning in the dining room. Overall, we were very happy with our stay at hotel Jagerhorn and would stay there again.
Family
10/10
Exceptional
22 May 2026
John
The hotel was very clean, the bed was comfortable and the pillows were very good. The check-in was amazingly wonderful as the person who checked us in was so friendly and so helpful! All of the other front desk people were just as nice. The breakfast was very nice, very fresh and tasty; there weren't a ton of choices but there were enough to keep it interesting for three days. The only downside is that they could get a little noise the outside of our window, but if you closed the windows the noise was gone. No elevator, but the rooms are only on 2 floors. Great stay!
Partner
10/10
Exceptional
20 May 2026
Robin
Fantastic hotel to walk around Zagreb.
The staff were friendly and helpful, lovely breakfast, clean tidy rooms.
We found the hotel to be very quiet at night and slept well.

Nice outdoor seating areas.
Partner
10/10
Exceptional
20 May 2026
Robert
Breakfast was excellent, location was perfect and staff, particularly the young woman at the front desk, were delightful.
Friends
10/10
Exceptional
11 May 2026
Lisa
Breakfast was excellent! Great variety!
Friends
10/10
Exceptional
09 May 2026
Karen
Peaceful and quiet, with a great breakfast buffet, a lovely staff and European vibe, Helpful tips on dinner, and great central location too!
Family
10/10
Exceptional
08 May 2026
Maria
We only stayed 1 night before flying home, but this hotel really impressed us! Very helpful & kind staff, comfy bed in a hotel without a lot of character! Highly recommend!
10/10
Exceptional
06 May 2026
Steven
Hotel Jagerhorn was a great place to stay. We enjoyed the convenient location, clean room, friendly staff and nice morning breakfasts. If you're looking for a great place to stay in Zagreb - this is the one. ENJOY !!!
Friends_and_family Friends
10/10
Exceptional
06 May 2026
LUZ
I loved the property is centrally located. We were able to drop in and out during the day as needed. It was safe and offered personalized service. Staff was super friendly room was clean and bright.
Partner
10/10
Exceptional
02 May 2026
Kelly
Our stay was short but we loved the location and helpfulness of staff. Will definitely stay there again if we get back to Zagreb.
Partner
10/10
Exceptional
02 May 2026
Donna
Enjoyed the buffet breakfast. Staff were wonderful and able to help us with our questions. Hotel was conveniently located. No outside noise so sleeping was not a problem.
Friends_and_family Friends
10/10
Exceptional
22 Apr 2026
Susan
The Jagerhorn was an excellent place to stay - perfect location in the pedestrian area, large, comfortable room, excellent buffet breakfast, first-rate staff. Highly recommended!
10/10
Exceptional
15 Apr 2026
KEVIN
Clean room. Nicely appointed. Staff very pleasant and helpful.
Self
10/10
Exceptional
07 Apr 2026
Nikki
We stayed two nights at Hotel Jagerhorn over Easter weekend and loved every moment. Five stars across the board.
The location is unbeatable — steps from the funicular to the Old Town and the main square, with endless restaurants, bars, shops and bakeries nearby. Even over Easter, there was no shortage of options, including plenty of gluten-free and dairy-free friendly spots. The city has a wonderful, affordable vibe.
Breakfast was outstanding — generous hot and cold options, and easy to navigate for gluten-free and dairy-free eating. Our top-floor room had a lovely bathtub, reliable hot water, and clean drinkable tap water. The slanted ceiling window kept things cool on a warm night. Stairs to the top floor, but staff offered luggage assistance without hesitation.
A huge shoutout to Yuritsa at the front desk — an exceptional young man who went above and beyond, personally delivering towels and laundry to our room. He is a true asset to this hotel.
Only minor issue: the in-room TV struggled to work, though hotel WiFi was fine. A small thing that did nothing to dampen our stay.
We would return without a second thought. Highly recommended!
10/10
Exceptional
06 Apr 2026
Leslie
Great location! You can walk to most downtown locations or take a tram easily if going further.
The rooms and the hallway is somewhat drab with dark carpeting and not enough lighting. But they have a lovely outdoor breakfast and cafe area which makes up for it.
Helpful staff!
Family
8/10
Excellent
04 Apr 2026
Gloria
The staff wonderful and attentive to your needs. The main problem for fellows of the golden age it is no elevator and to reach any room you have stairs
10/10
Exceptional
03 Mar 2026
Paul
Superb location, enabling us to walk to every place on our list and much more.
Staff is helpful, kind, personable.
The facility is rather lovely, well aged, but a bit tired. The room was spacious, and we particularly appreciated the solid oak and other wood furniture through the place. But the room was dark, making it hard to find a place to actually read anything printed.
Partner
10/10
Exceptional
01 Feb 2026
Natasha
Wonderful experience, clean, friendly, great location, and very festive.
10/10
Exceptional
10 Jan 2026
Richard
Wonderful old hotel, very friendly and helpful staff - great location - great breakfast
Leisure Self
10/10
Exceptional
28 Dec 2025
ricky
Excellent customer service great location.
Business_and_leisure Partner
10/10
Exceptional
27 Nov 2025
Janeth
Clean room, very nice staff, close to everywhere, and more
Leisure Friends
10/10
Exceptional
24 Nov 2025
Alicia
Fantastic location with great airport pickup option. Staff was very nice. Our bed was extremely comfortable and the bathroom well sized with good amenities. Our room was quiet and we were there on a weekend. Breakfast was average. There wasn't an elevator, which was a little difficult but not terrible.
Partner
10/10
Exceptional
05 Nov 2025
Colleen
We enjoyed every thing about this hotel- staff, location, shampoo/soap/lotion and especially breakfast.
Be aware that the hotel fronts onto a no drive street and has no elevator. Thus schlepping bags could be a chore if your’s are big & bulky and/or you’re physically compromised.
The parking space is located a short distance…maybe a block from hotel.
Leisure Family
10/10
Exceptional
28 Oct 2025
Jeffrey
Nice hotel in the center of the tourist area of Zagreb. Quiet, comfortable with a nice breakfast buffet. Staff at desk were very helpful and friendly. Cafe/bar is a nice hang.
Partner
2/10
Poor
28 Oct 2025
Anna
I am not sure how this property has so many excellent ratings. It is a DUMP!! So outdated and just old. The bed must be as old at the hotel, because it was the most uncomfortable thing I have ever slept on. The tv literally did not work properly to manage to watch any stations, there is no elevator which is fine, but then there really is noone to help with luggage either. I would not recommend staying here. The ONLY thing I enjoyed was the breakfast, but again that was limited and they served the exact same thing every single day.
Leisure Self
8/10
Excellent
18 Oct 2025
Ashlee
The front desk staff were so friendly and helpful. The coffee was amazing and the location was convenient. We would definitely stay there again.
Partner
10/10
Exceptional
17 Oct 2025
Dylan
The location of the hotel is top notch. You can walk out the back door and right up to the top of the hill and directly to one of the main tourist areas. If you walk out the front door, you are right in the middle of downtown with all the amenities. There is a nice little bar in the hotel with a really picturesque indoor square and a few esoteric shops. Very quiet little oasis to have a coffee or a drink in the morning, afternoon or evening.

The breakfast is really top notch. You might have to get there early to snag some of the baked goods as I think they ran out right after I took the last croissant.

I would go back and stay here next time I visit Zagreb.
Partner
10/10
Exceptional
17 Oct 2025
Lisa
Fantastic location. Could walk to everything downtown; the main square, funicular, museums, open air market at main square, old town, fabulous restaurants.
The room was lovely and the breakfast had wonderful food; eggs, vegetables, sausage, cheese, fruit, granola, yogurt, croissants, coffee, fresh orange juice squeezed, and other items. We loved the hotel.
Leisure Friends
8/10
Excellent
09 Oct 2025
Bruno
Nice hotel in a great location. Parking was also a plus. The desk staff was mixed. The person who checked us in was very friendly, but upon check out in the morning, the other person barely made eye contact with us and was not at all engaging. We also did not quite appreciate that they \"suggested\" a 5 euro tip from us to add to the bill. We never had this heavy handed tipping trick anywhere else during on trip in Croatia.
Leisure Partner
10/10
Exceptional
19 Sep 2025
KEN
The girls at the desk were very helpful with making sure I had my taxi and that I was comfortable.
Self
2/10
Poor
15 Sep 2025
Liza

Tired, probably not a good fit for most

The good -- Excellent location if you want to be near the town squares. Staff were generally pleasant, although every time I went to the reception desk nobody was there and I had to wait.

The bad -- I asked for a crib when I made my booking. On arrival was told one was not available because housekeeping had gone home. Fortunately my child is old enough to be safely in a bed, but nobody slept well and made for a miserable night / next day for everyone.

The Ugly -- Parking is about 10 minutes away if you're trying to carry your luggage. While it is \"secure\" there is no lighting/ cameras, and the 2 of the 4 walls are basically abandoned buildings in severe disrepair. The street you enter from is one-way and does not appear super busy late at night, so if you're trying to leave early for the airport or arriving late you might feel pretty vulnerable. Also, they actually can't help you at all hours as 'overnight' there is one person on property who can't leave. So if you must go to airport before dawn you must go to parking unassisted; assume same is true for late check-ins.

DIRTY, DIRTY property. I'm not sure a baseboard in the place has been dusted in months (?years), the carpet in the main stairwell is rather tired and stained, mildew in the shower, but most concerning was how dirty the walls in my room were (as if anything ever spilled was to be left there in perpetuity). If these obvious things are so gross, what about other cleaning standards?
Friends_and_family Family
10/10
Exceptional
07 Sep 2025
Koji

One night in Zag

Good location and beautiful interior. Parking is a short walk, but plenty of spaces when we arrived. No elevators, but help was offered. Not too bad if flight of stairs. Quiet and nice walk to see things around. If you are traveling by the train, probably a good choice too.
Partner
8/10
Excellent
07 Sep 2025
Ann
Enjoyed our stay in centre of Zagreb - hotel was OK nothing major wrong but rooms looking a bit tired and in need of a refresh.

Close to all the main sights (although many closed for renovations post 2020 earthquake)
Leisure Partner
10/10
Exceptional
10 Aug 2025
Kimberley
Staff was friendly, breakfast was delicious. Lovely place in a beautiful location.
Leisure Family
10/10
Exceptional
09 Aug 2025
Christopher
This was an absolutely beautiful hotel and a perfect location for a visit to Zagreb. The staff were kind and very attentive.
Leisure Partner
10/10
Exceptional
09 Jul 2025
Maricela
The property was easy to find and I liked there was staff Available 0-24 hours. The room was clean.
Leisure Self
10/10
Exceptional
24 Jun 2025
Amanda
A small property in the heart of the city with easy access to Uppertown and Lowertown. I felt at home here. Breakfast on the terrace was lovely. Despite the central location, it’s also quiet and tucked away. There’s no drive-up access, however. The hotel can coordinate a transfer from the airport - plan this with them in advance.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Mehrnaz
It was a bit of challenge to find the property first since the address didn’t match the map. However, it was an excellent choice for us. The location was great and walkable to most sights and the hotel offered an offsite parking which was very necessary for us since we had rented a car. The breakfast was also great!
Leisure Partner
10/10
Exceptional
21 Jun 2025
Kelly
Wonderful staff.
10/10
Exceptional
20 Jun 2025
Rosalie
Nice location, great breakfast
Leisure Self
10/10
Exceptional
10 Jun 2025
Kevin
The staff was helpful. The room, the location and the breakfast were perfect.
Leisure Partner
10/10
Exceptional
10 Jun 2025
James D
Very nice hotel, breakfast okay, typical. Couldn't regulate a/c or temp, frustrating but central location, clos to all tourst sites.
Self
10/10
Exceptional
09 Jun 2025
Amy
Great location. Great breakfast.
Leisure Family
8/10
Excellent
04 Jun 2025
Maria
Good location inside the city with charming cafe tables on the sidewalk. Stairs only and we had a room with a slanted ceiling, so not good for a tall or large person. Breakfast buffet is delicious and the staff are pleasant. Good value.
Leisure Partner
6/10
Pleasant
02 Jun 2025
David
Be aware that the parking lot for this property is 3 blocks from the hotel and some of the sidewalks are cobblestone, making getting your bags to the hotel very difficult. It is in the walking only zone as indicated in the description but other hotels we’ve stayed at with this predicament send golf carts to the parking lot to pick you up.
When we arrived the room was 15° too warm and the A/C unit would never had caught up. They knew what time we were arriving and should have cooled the room in advance.
I would like to commend Lucija at the front desk for doing everything she could to remedy the situation including switching us to a different room which already had the A/C turned down - Thank You!
10/10
Exceptional
01 Jun 2025
Nathan
Great service from staff and excellent breakfast. Receptionists (especially Davor) were very friendly.
Leisure Self
10/10
Exceptional
01 Jun 2025
Douglas
A wonderful place to stay in the heart of the lower and upper town. Exactly where you want to be. Thank you Anton, Mr. D and the kind and helpful young lady at reception that went out of their way to make my stay an enjoyable one.
Leisure Self
10/10
Exceptional
24 May 2025
Michael
Hotel Jägerhorn was ideally situated in the central part of Zagreb with east access to many museums and numerous restaurants. The staff were wonderful. All were friendly, helpful and accommodating (A special commendation to Javor whose enngagement, professionalism and stellar character enhanced our experience at Hotel Jägerhorn).
Leisure Family
8/10
Excellent
23 May 2025
Verified traveler

Mostly a good experience.

The room is a bit small for the enormous bed. A smaller bed and more sitting space would be better. Even though we hung up our towels, they were replaced, which is not eco-friendly. There is no elevator, so one needs to carry luggage up stairs to get to the room. Breakfast (included) was fine. The location is very good, within easy walking distance of both the upper and the lower towns of Zagreb.
Partner
6/10
Pleasant
22 May 2025
Susan
Desk staff great.
Property very ragged, dusty and worn out. Really don’t get all the ‘clean’ reviews!!
Room booked thru Expedia was top floor, three flights of stairs (that’s right-no elevator and no bell help!), dormer room. Could not stand up in 1/2 of the room!
Leisure Partner
10/10
Exceptional
12 May 2025
Richard
Great rooms and breakfast!
Leisure Friends
8/10
Excellent
05 May 2025
Jennifer
Breakfast was ok. Good location. Room was a bit hot.
Partner
8/10
Excellent
01 May 2025
Phyllis
The hotel has a beautiful outdoor terrace and the location is excellent. The concierge was very helpful with restaurant suggestions and organizing transportation to and from the airport. The downside is that you have to carry your bags up the stairs - in our case 2 stories. The rooms are a bit on the small side but nice.
Leisure Partner
10/10
Exceptional
27 Apr 2025
sibaji
Best possible location and incredible staff.
Can’t beat the breakfast
Leisure Self
8/10
Excellent
26 Apr 2025
Leonid

Good, but outdated

Great location and concept.
Very good breakfast.
Service was excellent.
But hotel have to be renovated.
Room requires fresh paint.
Partner
8/10
Excellent
20 Apr 2025
Marguerite
Staff were very helpful & kind. Breakfast had many options to choose from & delicious coffee! The room was adequate- amazing water pressure in the shower & beds were comfortable!
Thank you for a nice stay & visit to Zagreb.
Leisure
10/10
Exceptional
18 Apr 2025
Janellen
Reception staff friendly, courteous and helpful!
We have stayed at The Jägerhorn many times and always look here first for availability.
Partner
10/10
Exceptional
02 Apr 2025
Paul

Short stay

Super location for seeing the main square. Very friendly staff, and special mention to Davor who made our stay even better. Great job man! Great coffee at breakfast. Hotel has a lot of charm as expected for an older property.

Room AC wasn't working, but not a huge issue - we just opened a window on an evening.
Partner
8/10
Excellent
30 Mar 2025
Jeffrey
Place was very nice.
Leisure Partner
8/10
Excellent
28 Mar 2025
Kelsey
Good property. Would stay again
Leisure Partner
8/10
Excellent
23 Mar 2025
Darren
Overall, very impressed. Only a 3 star and this is probably a fair reflection. Breakfast is spot on, the coffee in particular amazing.
Bit of a walk with cases as taxis can’t stop outside.
Staff all lovely.
Centrally located.
Only negative, we had a very creaky room. Floorboards creaked in our room and we could hear floorboards in neighbouring rooms which disturbed us quite often .
Would recommend though at this price point
Leisure Partner
10/10
Exceptional
10 Mar 2025
Yu Meng
Amazing stay from check in to the breakfast next day.
Leisure Partner
10/10
Exceptional
07 Mar 2025
Brice
Central location and a very cool historic hotel
8/10
Excellent
23 Feb 2025
Verified traveler

Great location and friendly staff

The hotel is in prime location, very convenient to go around. Staff is very nice and friendly. However there was sewage smell in the bathroom and won't go away. Think this is more the issue of the city sewage system, as we smelled the same in other places in Zagreb.
Partner
10/10
Exceptional
17 Feb 2025
Diana
Lovely hotel , brilliant central location, very friendly and helpful reception staff especially Mia, Dana, and Mr D.
Great breakfast in a lovely dining room.
Very comfortable bed. Great WiFi for our iPads and mobiles (however poor for the television which only had online channels so unable to watch).
Overall a fantastic small beautiful hotel, thank you
Leisure Partner
8/10
Excellent
28 Jan 2025
Robert
Nice, grand old property. In need of some basic upkeep: walls, carpets. But great location and very friendly staff.
Business Self
10/10
Exceptional
18 Jan 2025
Karolina
Beautiful hotel over Advent period. However loud music over the weekends which your room can hear loud and clear. Great free parking.
Leisure Self
10/10
Exceptional
30 Dec 2024
Young Gyu
Awesome!
8/10
Excellent
28 Dec 2024
Terence
We liked the rooms which were situated under the eaves and the staff were very helpful and considerate. Breakfasts were good with lots of choice. However, we had continual problems with the heating in one of our rooms which was never really sorted out, so the room was either too hot or too cold, and one of the TVs didn't work for most of the week. Also, we had asked for quiet rooms but had not been warned that there would be live music and disco music on the hill directly behind our rooms at the weekend and this went on until midnight. There was also nightclub noise on another night during the week. This made sleeping impossible. The combination of the heating problem and the noise did affect our enjoyment of our stay in Zagreb.
Leisure Friends
8/10
Excellent
12 Dec 2024
brett

Cozy little hotel in the heart of town

Good complementary breakfast. Friendly staff and helpful. Not onsite parking but secure and nearby. Room is cozy but has everything you need. Be weary of the sloped ceiling for tall people. Close to public transport. Great food options are close. Back entrance to hotel gives access to sites. No elevator.
Partner
10/10
Exceptional
20 Nov 2024
Jose

Great hotel with excellent location

Excellent hotel with great and friendly staff. Very good breakfast. Location you can't find a better one.
Partner
8/10
Excellent
19 Nov 2024
Enrique
Property location is excellent. Room was too small and needs to be upgraded.
Leisure
10/10
Exceptional
15 Nov 2024
Noli
Our stay was fabulous!
Leisure Family
10/10
Exceptional
09 Nov 2024
Josh
Service should be a 6*. I don't think I've been in a place with a better team. Big shout out to the Cafe staff - big shout out to Petar and Matko(sp?).
Leisure Self
10/10
Exceptional
05 Nov 2024
Makar
This is an amazing hotel. Historical building. In the middle of city center. Highly recommend staying here.
Leisure Self
10/10
Exceptional
30 Oct 2024
Gilda
The staffs are very friendly, accommodating, it is in the city center, easy access by public transportation especially from the main/central bus station. Good breakfast.
10/10
Exceptional
28 Oct 2024
Iris
A nice place with free parking, very good breakfast. Staff is very nice and helpful.
Not very close to the town but the views are very nice from the hill.
10/10
Exceptional
27 Oct 2024
Michael
Wonderful hotel. I was advised about the hotel's parking with an advance notice for directions; very helpful. Everything was excellent. Walkable to all of the best sights.
Leisure Self
10/10
Exceptional
26 Oct 2024
David
Friendly and convivial inn-like property right in the centre of Zagreb, in its own quiet courtyard at the foot of the Old Town and less than 5 minutes walk from the central Square and trams.

Very helpful and friendly hotel staff.

We always stay here on our annual visit to Zagreb.
Business_and_leisure Family
10/10
Exceptional
21 Oct 2024
Hope
The property was nicely situated in the shopping and historical part of town. The room was very comfortable and the staff helpful and pleasant. The only drawback was that the hotel parking area was several blocks from the hotel itself. Driving is Zagreb is stressful anyway so we turned in our rental car and got around by foot and taxi. Problem solved.
10/10
Exceptional
21 Oct 2024
Brian
Great comfortable hotel in pedestrian area at heart of the city. Courtyard makes the rooms very quiet in a busy area. Secure parking a five minute walk away.
Would have liked a better choice of teas and coffee in the room, but otherwise a great choice.
Leisure Partner
10/10
Exceptional
19 Oct 2024
Rhonda
Beautiful property accessible to all the sights.
8/10
Excellent
16 Oct 2024
Michael
Nice property in the heart of Zagreb. Off the street, nice lounge and garden area. Rooms are small but quaint.
Leisure Family
6/10
Pleasant
13 Oct 2024
Debra
No elevator in the property.

Location & surroundings

Hotel Jagerhorn
Ilica, 14, Zagreb, Croatia

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Hotel Jagerhorn

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