Name: Jurmala Spa & Conference Centre
Address: Jomas, 47/49, Jurmala, LV-2015, LV

10/10

Exceptional

04 Aug 2026

Svetlana

We had a wonderful time here. The location is fantastic, central, and easy to explore the city. The staff was wonderful and made our stay unforgettable. The hotel offers amazing amenities and meets all our needs! I highly recommend anyone visiting Jurmala to spend at least a few nights here to appreciate the level of luxury this hotel offers.

8/10

Excellent

29 Jul 2026

Alasdair

The hotel is a modern property that exceptionally well maintained. The housekeeping staff are the quickest and most efficient I’ve ever seen. The breakfast is a gunfight, go early or well armed.

Will go back given the chance.

10/10

Exceptional

22 Jul 2026

Edita

Amazing stay. Definitely would go back. Highly recommended.

Friends

10/10

Exceptional

03 Jul 2026

David

A wonderful experience beginning with a very helpful check in with Arthur. The room was beautiful and very well maintained. We made us of the Spa which, was first class. We also had a coffee on the 11th floor panoramic view area and this was also first class. Overall a wonderful experience and we would love to return again some day

Partner

10/10

Exceptional

23 Jun 2026

Alana

Close to the main strip and beach. Great spa! We loved the hot and cold pools, saunas and the big pool with the water aerobics!

10/10

Exceptional

14 Apr 2026

larissa

Great location, wonderful breakfast , fantastic pool and spa!

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Naidzels

Clean rooms , great breakfast , location is good . Enjoyed our stay at the hotel Jurmala Spa

10/10

Exceptional

16 Dec 2025

ronen

The reception is very polite and so is the entire staff at the hotel.

Partner

10/10

Exceptional

01 Dec 2025

V.E.

Special thanks for welcoming at check-in.

Business Self

10/10

Exceptional

03 Oct 2025

Gregory

Great spa!

10/10

Exceptional

02 Oct 2025

Marina

Room was clean. Staff was very polite
Breakfast was excellent. Spa was great.

Leisure Self

10/10

Exceptional

27 Aug 2025

Armen

Good location, clean, great customer service

Leisure Family

10/10

Exceptional

20 Aug 2025

Gerda

They have older and renovated rooms. Get renovated. Spa is amazing, Yelena ( red hair lady) excellent massage therapist! My mom got a massage with Liudmila and she was amazing as well. Spa packages are great value and a must! Pool/sauna area is renovated and great for families with kids or couples, swim up bar makes the experience more fun :)

Leisure Family

6/10

Pleasant

05 Aug 2025

Alexander

Ok if you are prepared for compromises

The hotel is in a great location within easy walking distance to the beach, local restaurants etc. The available of spa facilities is a good bonus particularly during poor weather.

On the negative side the interior on our floor and the room itself were a bit “tired” and are in need of an upgrade.
Breakfast was reasonable but not spectacular.

Partner

6/10

Pleasant

31 Jul 2025

lyudmila

No AC on the floors and very poor im the room... breakfasts are excellent..

Leisure Family

10/10

Exceptional

30 Jul 2025

Svetlana

Great location, helpful staff and large comfy bed. Absolutely splendid stay

10/10

Exceptional

30 Jul 2025

Svetlana

Great location, helpful staff and large comfy bed. Absolutely splendid stay

8/10

Excellent

17 Jul 2025

Andrei

Very good location

Leisure Family

10/10

Exceptional

15 Jul 2025

Mikael

No big complaints

10/10

Exceptional

08 Jun 2025

Augusts

Very good breakfast. Nice view and location

10/10

Exceptional

28 Feb 2025

Thomas Phillip

Very nice place

Leisure Partner

8/10

Excellent

19 Nov 2024

Aaron

Happy camper

Good place to stay!!!

Friends_and_family Family

10/10

Exceptional

22 Oct 2024

Tatiana

Perfect place to stay and enjoy Jurmala

10/10

Exceptional

17 Oct 2024

Alan

Food was great, room was clean and spacious, spar was lovely great way to relax

Leisure Partner

8/10

Excellent

14 Sep 2024

Julia

Fantastic location, relaxing SPA, nice and courteous staff and close to the beach and all the major attractions. The hotel provides rental bikes - if the weather allows, there is a hidden bike trail northbound that is not shown on Google Maps. It starts around Malpils iela closer to the beach. There is also a statue of Peter the great with a video explanation.

Leisure

6/10

Pleasant

09 Aug 2024

Adolfo

Jurmala: What are you waiting to come visit it!

The good: Location is amazing. It‘s a hotel with a superb spa that makes everything else come second. Their pools and saunas are great and their buffet breakfast is a feast. The gym is decent. The bad: rooms are spartan, the internet is awful and the TV does not work. There are no small refrigerators in the room which are very soviet-era decorated (weirdly charming) The ugly: bathroom smells like urine

Partner

10/10

Exceptional

24 Jul 2024

Frank

Dirty bathroom

Bathroom not clean.
I told in reseption, but it not help mutch.
Othervise all good.

Partner

10/10

Exceptional

23 Jul 2024

Frank

Dirty bathroom

Bathroom not clean.
I told in reseption, but it not help mutch.
Othervise all good.

Partner

6/10

Pleasant

15 Jul 2024

Irina

Room did not have fridge, safe. It had sewage smell.
Very bad noice from appliances/airconditioning on the top building ( i guess it was pool ) next to my room side - i was not able to keep window open due to noice. Room 526.

Leisure Self

10/10

Exceptional

13 Jul 2024

Galina

Hotel staff were very accomodating and answered all questions in a very professional manner . Dining and breakfast facilities were excellent as were the spa facilities . Very clean hotel . The parking if full , where do you park . Overall I would give this hotel a rating of excellent

Leisure Partner

8/10

Excellent

07 Jul 2024

Leonid

Everything was pretty good. Only small room w/o coffee maker and safe was disgusting.

8/10

Excellent

28 Feb 2024

David

Good stay for the weekend with the family.

Leisure Family

10/10

Exceptional

26 Feb 2024

Tatyana

I had an awesome experience at this hotel. Nice spa, good choices of breakfast food, nice dining options.

Partner

10/10

Exceptional

18 Oct 2023

Stephen

A lovely hotel with friendly staff. The spa pools are great although better when less crowded. Hotel rooms are comfortable and really could not fault the hotel or staff in anyway.

Leisure Partner

8/10

Excellent

17 Sep 2023

Sarah

Very nice hotel and spa

10/10

Exceptional

13 Sep 2023

Marina

Evrything is great

8/10

Excellent

10 Sep 2023

Jelena

Excellent central location. Staff very friendly and polite. Very good breakfast and magnificent wellness/spa center. We enjoyed the pool and saunas very much.

The only negative side was a horrible sewage smell in the bathroom. This needs to be seriously addressed. Other than that everything was perfect.

Leisure Family

10/10

Exceptional

13 Aug 2023

Natalja

Small hotel but mighty! Very clean, great service, local food is amazing, fell in love with the pool! Great place to come with family or just couples to relax and unwind!

Leisure Partner

8/10

Excellent

06 Aug 2023

Natalja

Location

10/10

Exceptional

09 Jun 2023

Sercan

Amazing Place, Great Service

Very comfortable and amazing stay. Very close to the beach. Front desk was very helpful and informative. Answered all of my questions and gave me great information. Would definitely recommend it to anyone.

Self

8/10

Excellent

08 May 2023

Maris

Could be better

Super weird, that hotel guests can use spa only one time, never seen this before, as if it matters how many people sit in the sauna. In the morning they asked me for money for spa :) The water in the hot tub was cold. The furniture and towels in the hotel room is very old and worn.

Saunas were nice, and spa also had water aerobics class, which I couldn't take part in, because my time at the spa was running out, as they do not offer limitless use of spa to hotel guests.
Breakfast was rich.

Partner

8/10

Excellent

30 Apr 2023

Raivo

Good location, nice rooms

Leisure Partner

6/10

Pleasant

06 Apr 2023

Aleksandrs

Ok hotel, pretty warn-out rooms, and mediocre breakfast. But the people are nice and friendly.

Leisure Family

8/10

Excellent

21 Mar 2023

Niv

feels like home

always nice to come back again to this hotel,its a real welcoming feeling hotel

Business

10/10

Exceptional

21 Jan 2023

Sergey

Hotel enjoys perfect location in town, right on the main pedestrian street. It is very friendly to drivers as well. Getting in from Lielupe bridge takes under 5 minutes. Enclosed parking is large, cars get in and out in seconds and you can easily park right at the entrance. Inside the hotel, you seamlessly transfer from room to lobby, to bar/restaurant or spa-pool center and outside into the street. Once outside, it takes minutes to get to the beach. Café 53 is also right there – one of the coziest on Jomas street.

Add to that clean modern rooms and bathrooms, exceptional Pool-Spa center, well-equipped gym, decent restaurant and bar, good variety at breakfast, friendly and competent tri-lingual staff, and, last but not least, quite reasonable prices.

Leisure Family

10/10

Exceptional

12 Dec 2022

Uldis

Great time when enjoying the one time free SPA area access

Leisure Family

8/10

Excellent

24 Jul 2022

Inta

Definitely recommend

This is a solid 4-star hotel overall. The location is perfect since it's very close to the beach and the main street with plenty of restaurants. We had a good size room and a huge balcony, which had 2 chairs but no table. The breakfast buffet had a large variety of choices.

Friends_and_family Family

4/10

Poor

14 Jul 2022

Tawfik

It was claimed 4 stars hotel.
It is max 2 stars hotel but all prices are for 4 stars hotel.

Leisure Family

10/10

Exceptional

17 Jun 2022

Larisa

Great

10/10

Exceptional

29 Jan 2022

Leo

Great spa, I was pleasantly surprised. Clean rooms and very central in Jurmala

Friends_and_family Family

8/10

Excellent

14 Jan 2022

Mirco

Hotel con buone e brutte cose

Buone:
- spa molto bella e moderna, con tante saune e piscine comode
- molto vicino al centro
- reception e sala ristorante moderne

Brutte:
- le mascherine COVID non vengono usate, neanche dallo staff
- devi prenotare gli orari della spa e della colazione (?)
- corridoi un po' anni 80

Self

10/10

Exceptional

09 Aug 2021

Tero

Remarkable Service

The hotel is nice. Service is Excellent! Location is very convenient for the beach. Standard hotel breakfast.

Partner

10/10

Exceptional

11 Mar 2020

Verified traveler

Spa very good hotel Jurmala Spa met all expectations. Сlean rooms and nice staff. The photos are completely true. It's nice when people treat their work with dedication and responsibility.

Business_and_leisure Self

10/10

Exceptional

03 Feb 2020

Magnus

Fantastic and great service. Top notch spa.

OMG! What an amazing service. Free parking. The check in lady was lovely and welcoming. The spa was a dream, the breakfast room has a play room for kids, so parents can eat in peace! This was a perfect hotel for anyone, single, couples or family. There is even a baby sauna!

Friends_and_family Family

8/10

Excellent

06 Jan 2020

Ravi

Nice Spa hotel but average rooms

The hotel offers a very good spa with choices and maybe that's why it's a 4*, cause the rooms are definitely not a 4* hotel rooms. The spa experience is good but the rooms are very basic. There's no tea/coffee setup available in the rooms and had to convince the receptionist to provide me one even if they want to add an extra charge cause it's not like they don't have it, they just don't offer it if you don't have a baby. The location of the hotel is nice, 5 mins walk to the beach and next to the Jomas street.

Partner

10/10

Exceptional

28 Dec 2019

Aditi

Amazing trip

Amazing hotel with nice spa service

Partner

10/10

Exceptional

22 Jun 2019

Eric

Baltic beach trip

Awesome place, so close to the beach and with a nice pool/spa area as well which you can use for 2.5 hours per day included in room rate. The room was comfortable, had air conditioning, would be nice if there was a water boiler in the room. Breakfast was quite good. Nice restaurants nearby on Jormas Street

Partner

8/10

Excellent

17 Apr 2019

Inesa

Serviss could be more focused to customers, otherwise was good. Very good SPA area and offers

Friends

6/10

Pleasant

01 Jan 2019

Farhan Nayeem

Ok Spa hotel

The swimming pool was rather small. Also, the breakfast was very limited and during busy hours there was nowhere to sit down.
On the bright side, most of the saunas were nice but the salt sauna.

Partner

4/10

Poor

27 Sep 2018

Vera

Price is not justified, not a great hotel at all

Reception staff are unaware of hotel facilities at all. Told us that this is not a hotel for families with children and nothing to do for our 2 year old son. I got upset after check in But then we went to the restaurant and seen there playroom for children, went outside and seen the playground for kids, went to the spa and seen children’s pool. So totally useless reception staff! Also it is pacetic that there are no umbrellas for guests use during rain. Most 3* hotels have it never mind 4*. Reception staff offered us to purchase one from them. Disgrace! Restaurant menu is very limited, not much choice of food. Children’s menu- no allergens listed in the menu, nothing to eat for a child with allergies....no kettles in the room which is weird... terrible hotel!!!
Was only happy with location and spa facilities were jamazing. Not coming back for sure

Family

6/10

Pleasant

28 Aug 2018

Verified traveler

Lots of restrictions on when is allowed to use spa

Nice hotel and nice spa, but lots of restrictions on when hotel guests are allowed to use spa and fitness facilities without paying another high fee.

Friends

10/10

Exceptional

15 Aug 2018

craig

Lovely spa stay

Stayed for a few night relaxation after attending a wedding in Latvia. Great facilities , spa, sauna, pool and great location, 5 min walk to the beach and right on the Main Street of restaurants and bars.

Partner

8/10

Excellent

10 Aug 2018

Elena

Nice hotel, very close to the beach, great location, right on the main strip- Jomas iela (street) with restaurants, cafes and shopping. we were on the 7th floor - very quite room.
Breakfast with a lot of varieties - hot and cold dishes - really nice breakfast.
Hotel is very modern inside.
The only thing was not for me - very soft mattress... not updated, as in the modern hotels.
And the pool was under the renovation closed, we were not informed until we arrived.
Didn't get any credit for pool absence :):)
Front desk staff- thank you for your hospitality! Very nice people working there.

8/10

Excellent

17 Jun 2018

Tigerbrian

Good location for Majori beach

Good location for Majori beach, Jomas Street with Restaurants and shops. Unfortunately the gym was closed for renovations during our stay. Breakfast of fruits, cereals and toast was good, cooked food did not look very appetising. Only down side was the lack of outside space for relaxation. Would visit again.

6/10

Pleasant

11 May 2018

Carolyn

It was a nice stay and the reception staff looked after me. When i first got there I was put in a room that was run down with damage to the sink. They did move me into another room. The rooms need a revamp but they are clean. The bathrooms are very dark and because of the type of natural stone are a rusty colour from the water which doesnt look attractive but they were clean. Dated hotel. Spa services were good. Pool is very small, too busy for me to use.

8/10

Excellent

23 Apr 2018

maryanna

Trip to Jurmala

This was my business trip to Jurmala. Hotel was great for my needs. Breakfast was included and it was great. Hotel’s location is right in the middle of Jurmala with lots of places to eat.

10/10

Exceptional

22 Feb 2018

Augustinas

the room, bar in swiming pool area and the bar in 11floor were great!
the water in swiming pool could be cleaner, and furniture in the change room more modern.

Family

6/10

Pleasant

22 Nov 2017

Verified traveler

A bit used, although clean, remembers good times

You can feel that the hotel has been built years ago, although clean, it is an used hotel which certainly remeber spitit of 80's even 70'. Nicelly places anyway, 3 minutes walk to Jurmala beach.

10/10

Exceptional

05 Sep 2017

Max Schuster

Very friendly and willing to help staff.

Great location.
Great breakfast
Great staff.
What could be better?

6/10

Pleasant

21 Jul 2017

Michael

Consider staying in a smaller hotel

This hotel is designed for tour groups. The staff is freandly. Breakfast is ok but you feel like in a hospital or factory cafeteria. Rooms are small so we needed to upgrade for an extra charge.

I would recommend booking a boutique hotel instead.

6/10

Pleasant

29 Nov 2016

Ms Svetlana

The hotel staff wasn't very friendly, especially the bar/ restaurant staff. We were deeply disappointed, the hotels / breakfast / staff much nicer and friendlier in Riga hotels!!

Family

2/10

Poor

30 Aug 2016

Martynas

Pool is not free

Everything was good EXCEPT the thing that you have to pay 9 EUR for using pool after 18 hour. In my opinion it is ridiculous, I haven't seen this kind of policy anywhere else in the world...

Family

2/10

Poor

12 Aug 2016

Verified traveler

Not recommended

Couldn't sleep well from the smell of sewage for the bathroom it became overwhelming in the morning.
To cut the chase short unfriendly staff on the reception who don't know how to handle any problems.

8/10

Excellent

10 Aug 2016

Matthew

Great hotel

Hotel is very clean with great facilities, unfortunately bad welcoming. Checked in late due to late flight, receptionist said we had no booking in our name and did not want to help just told us to book the room for the night (much more expensive than the deal we got on hotels.com) and sort it out in the morning as could not find email with confirmation number (screen shot was taken but apparently was the wrong one) in the end he found our booking but in the whole process he was very rude and unpoligetic. The room was great with nice views. Location excellent, spa very very good, great choice of breakfast! Had a great experience throughout our stay except what was mentioned at the beginning of the review.

Partner

6/10

Pleasant

02 Aug 2016

Verified traveler

Very disappointing

Clearly not 4* by UK standards, no tea/coffee making facilties in the room, tv doesn't work even in light rain and very limited channels. Nice bar at the top of the hotel but it was closed 2 of the 3 nights we were there. Tried to book into hairdressers in hotel but no availability. But the real issue was that hotel staff were very unhelpful. We had never been to Latvia before and asked a few questions and were just told 'no'; they really didn't want to help and a little help would have been appreciated and made a significant difference to our stay. Really wouldn't go back.

Partner

6/10

Pleasant

10 May 2016

Dmitry

Need new management.

Air-condition works ONLY in summer time!!! In May we could grill alive :( Hotel stuff is 3 from 5 maximum. Courtesy is missing. Breakfast - food is 3 from 5, difficult to find free table.
Bar upstairs need to change from past to present, it's really 80's over there :)

Family

10/10

Exceptional

15 Apr 2016

Justyna

Nice hotel

We stayed in the hotel for three nights in a superior double room. On the seventh floor. It was spacious, clean and comfortable with pleasant decor. Nice and big balcony. I liked panels on the floor rather than the usual carpet. Breakfast was alright with all basic options. We only used the swimming pool facilities not the spa(so can't comment on this). Very happy with it. Hotel is located 5 min slow walk from the beach and very near to the train station. Journey took about 40 min to central Riga for just over 1 eur each way. Jurmala in April was quiet and relaxing. You can also rent bikes in the hotel. If I was looking for faults it would be lack of bath and the way the shower was designed, water was flooding the floor. However, rooms were cleaned daily so it wasn't a big issue. Also, no tea making facilities in the room! All in all it was a pleasant stay and I wouldn't hasitate booking the hotel again.

Partner

8/10

Excellent

07 Dec 2015

Yuri

Perfectly located hotel in Jurmala.
Close to the beach. Friendly staff, nice breakfast.

Family

6/10

Pleasant

02 Sep 2015

sam

nice hotel - shame about staff

everything good except staff. \"beach\" barman on top floor was on mobile phone and wasn't happy to be interrupted for a drink - very rude. Swimming pool barman also on mobile phone and very rude...

8/10

Excellent

20 Jun 2015

Midwesterner

Great location: close to pedestrian walk/shop

We loved the location, and the beach was a short few blocks away, too.
The wait staff was less than eager to help.
We thought our air conditioner wasn't working, but the handyman said it was rigged to allow settings no lower than 18 degrees Celsius; so we were hot all night.
Free access to pool during day, but you pay after six PM, I think it was.

10/10

Exceptional

13 Jun 2015

Mareks

Getaway

Was amazing, only regret was not staying there longer... :)

Partner

10/10

Exceptional

11 Mar 2015

Daiva

Best hotel in Jurmala

We stayed for a night recently and I must say the facilities are great.It was downtime in Jurmala, so nothing to do outside, but hotel's spa facilities made up for that without a doubt. And a pool bar-such simple, but great idea.Staff were not smiley and slightly rude at times, but professional and helpful.The upstairs bar needs the biggest improvement, but hotel, room, recreational activities-really high standard.

4/10

Poor

04 Nov 2014

Anton

Short stay out of season

I had to stay for one night in this hotel and I was disappointed with the hotel that oriented on tourists. First of all we were welcomed by security who was telling us that we parked in a wrong way and had to move our from the hotel parking before we had a chance to check in. Then we been put in a double room instead of twin room twice and had to run back and forth between room and reception to get a room that we required. In the room it self was horrible smell from the pipes. Air conditioning system was turning on and off by its own. Breakfast was ok.

8/10

Excellent

08 Sep 2014

Kristina

poor service

I stay in this hotel about 8 years ago
It was amazing the best memories.

So I decided to invite my husband to celebrate our anniversary in Hotel Jurmala Spa

I booked thru Hotels.com with discount and I requested double bad and nice view .
Nothing been done

The room was very small and when I was booking I though it's will be different room because the money we paid wasn't small .

Didn't want make trouble to reception

I put two twin bads together I try to sleep, couldn't sleep all night because I was falling between bads all the time.
After I asked to change the room and they give me a smelly room instead. I was shame to go to reception other time .
In the evening when we come back I realized there one duvet I call to reception to ask for one more
The answer was: all the cleaners are gone home we can't get you a duvet.
I convinced them what it's impossible all the hotels can provide an extra duvet
They
promise what will help me but never deliver a service.
So think twice before booking this hotel

Partner

8/10

Excellent

31 Aug 2014

Verified traveler

great location

overall hotel was pleasant, but staff in swimming pool area, bar and spa were rude. rooms spotless, breakfast could have been better, too much focus on meat. swimming pool a little small, saunas excellent. seemed a little expensive for what you got

Family

8/10

Excellent

01 Jul 2014

Carpy

Let Down by Breakfast

Rooms were clean and very nice. Spa good and overall really nice hotel. Just let down by breakfast- one conventional toaster for 150+ people and the coffee was disgusting

10/10

Exceptional

02 Jun 2014

L

Great location and amenities

Stayed out of season. Really nothing to complain about. Good, varied breakfast; gym and pool area super, room clean, shower strong, bed comfortable. Not to mention a great location.

10/10

Exceptional

02 Jun 2014

supergirlgem

Relaxing Retreat

Amazing hotel located in the seaside resort of Jurmala. Located 30 minutes by train from Riga, surrounded by trees and the beach nearby. This is a great place to relax and rewind. The hotel has a on site spa and beauty parlour, including a hydrotherapy pool, salt sauna and steam room, they also offer various treatments. There is a buffet breakfast included every morning with a wide selection of food on offer. The restaurant had a monthly menu offer of four course for 17 euro, we enjoyed the May menu and it was very tasty.

10/10

Exceptional

15 Apr 2014

Verified traveler

Better than expected

Great experience for the price (was staying off season). Clean, polite service, cold breakfast very good, great pool/sauna and gym.

8/10

Excellent

25 Mar 2014

Inga

Tasty breakfast

I got great rest!

8/10

Excellent

14 Feb 2014

Iveta

Very good spa hotel during off season

I liked my stay during off season period. On high season spa facilities are to small for fully occupied hotel.

10/10

Exceptional

10 Jan 2014

Vladimir

Excellent Spa

The hotel has excellent spa facilities good both for adults and children. Nice and helpful personnel, excellent breakfast and restaurant.

10/10

Exceptional

01 Jan 2014

Don Ch.

Good family and bussiness place

I have stay at this hotel about 20 times on 2013. I have been here with my family and also when im on business trip. Im very sutisfied with the service and the quality of the hotel. The breakfast could be better but at so far is Ok. What is extreamly good in this hotel is the room service and also the SPA in specialy the manicure and pedicure.

6/10

Pleasant

27 Sep 2013

Thomas

Snobbish spa i Latvia

Autumn in a bathing place. Beautiful surroundings by luxurious villas from around 1900. The Jurmala SPA hotel is a concrete newly build conference hotel, lacking any personal touch. Staff is friendly, but needs to follow very strict rules. Bathroom smells fungi. Swimming pool and sauna's are nice, not more than that. Personally I dislike having to have clothes on in sauna's. Breakfast could be freshed up with real juice instead of sugar water. Bread is definitely not fresh.

8/10

Excellent

26 Aug 2013

leena seppälä

toilet cleaning could have been better

OK I participated tennis congress

Family

4/10

Poor

22 Aug 2013

Funmi

Great seaside location but very unhelpful staff

When I arrived in Jurmala with my husband and our two boys, I wanted to check-in and get information on their parking facilities as quickly as possible. I ended up waiting in a queue in reception for 35 minutes as the staff allowed for other guests to be served first without asking them to stand in a queue. There was also a shortage of staff on the reception desk and eventually when the manager came out, she did not ask to see the next person in the queue but instead happily served the first person who came to speak to her. Eventually, when I managed to get the attention of one of the reception staff (her name was Juliana), I expressed my concerns and mentioned that waiting in a queue for 35 minutes whilst I have a baby in a car is not acceptable. However, she did not even apologise and just wanted to process my check-in and send me on my way. In addition, don't be surprised if you don't have a kettle in your room as we didn't have one and we needed it to make the baby milk. When my husband went downstairs to ask for a kettle, the reception staff advised that they only have kettles in selected suites and will only be able to get a kettle for us the following morning. To sum it all up, this hotel is in an amazing location but they really need to improve on their customer service!

Family

10/10

Exceptional

05 Oct 2012

pritam

great hotel for a massage and beauty treatments

The hotel was very nice, the staff were extremey helpful and the spa facilities were great.

8/10

Excellent

20 Sep 2012

pedro

i will back soon i hade a very relax time

10/10

Exceptional

03 Jul 2012

vitaly

great place great service

everything was just wonderful - SPA is new perfect, people are very sweet and welcoming

10/10

Exceptional

24 May 2012

Alvina

Little known Latvia

Jurmala is known to the Scandanavians and Russians, but yet to be discovered by the west. It is a beautiful seaside town close to Riga. The surrounding town is peaceful with 26 miles of unspoilt beaches. Pavement cafes and little shops abound. The tree lined streets quiet and delightfully surrounded by eclectic wooden dachas. See more photos taken on my holiday look for 'reasons to go north'. Visit Lativa for a wonderful holiday.