Pullman Riga Old Town

Latvia , Riga
RIGA, Jekaba Street 24, 24
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100 reviews shown

6/10

Pleasant

23 Mar 2026

Gurjinder jit

Yes

Self

10/10

Exceptional

18 Mar 2026

Tyler

Great hotel, loved the bar.

Partner

10/10

Exceptional

16 Mar 2026

DANIEL

The check-in was great, hotel looked practically still new, and the rooms were fab. Really enjoyed breakfast and the cocktails at the bar too! Thanks for a lovely stay :)

Friends

8/10

Excellent

16 Mar 2026

Sigmund

Pros: Overall great place to stay! Breakfast was excellent! Room and beds were good!

Cons: Gym was too hot, room was too hot and pool was too cold. No hot shower water one of the evenings.

Partner

10/10

Exceptional

09 Mar 2026

Stephen

Very nice and comfortable hotel, perfectly located for exploring the beautiful city of Riga. Clean rooms, great breakfast selection and above all, extremely friendly and efficient staff. Would both recommend and visit again.

Friends

10/10

Exceptional

08 Mar 2026

Samantha

Great hotel in the perfect location for discovering Riga.

10/10

Exceptional

06 Mar 2026

Mark

Great hotel, friendly staff, nice big clean room with a great bed and nice modern bathroom.
Only gripe I have is - the bed side lights are impossible to reach from the bed so you have to get out of bed to turn them off. :)

10/10

Exceptional

06 Mar 2026

Samantha

Good

10/10

Exceptional

03 Mar 2026

Mohit

excellent location and very clean

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Richard

Incredible hotel, great staff, excellent location.

Partner

10/10

Exceptional

20 Feb 2026

Mark

Excellent hotel right in the centre of Riga old town, handy public parking just behind the hotel. Staff are very friendly and professional and my room was large and lovely with a very modern bathroom and great big bed.
I felt for the cleaning staff though as with the snow and ice everyone was bringing in wet muddy boots so a special mention to the maids and cleaners.

8/10

Excellent

18 Feb 2026

Wahid

Good stay

8/10

Excellent

15 Feb 2026

Arnis

All was good

Self

4/10

Poor

27 Jan 2026

Kerry

The room was spacious and comfortable however lacking in any kind of personality despite how beautiful the original building is. Coffee machine and kettle in the room. The milk capsules in the fridge were sour and we had to request more. The renovation has ensured everything is bland. The front desk staff were lovely but did not know the answers to many simple questions. Taxis cannot pull up immediately in front of the hotel as it’s in a government controlled area. The pool and sauna were nice but reception couldn’t even tell us if towels were available. They were! Light broken in the ladies changing room shower. Finally breakfast. On first sight the buffet looks great. However, the food is obviously laid out early in the morning and not covered. Consequently bread and pastries were hard, sauces had developed a skin on them. Hot food was barely tepid. We complained about this 3 times to 3 different people both in the restaurant and at reception but it made no difference. You could also order hot food such as omelettes and eggs benedict - this did come a bit hotter but two days running the hollandaise on the eggs benedict was tepid and curdled. To be honest, we were expecting a lot better from this hotel. There are so many hotels in Riga to choose from so this will not be one I would return to or recommend

Leisure Friends

10/10

Exceptional

26 Jan 2026

Paula

Very clean, beautiful reception area. Room was great. Excellent breakfast. Staff helpful and courteous.

Leisure Partner

8/10

Excellent

20 Jan 2026

Jason

Great location , courteous staff and very clean.
Enjoyed our stay however suspect it could be quite noisy in the busy summer months.

Leisure Partner

8/10

Excellent

15 Jan 2026

Konstantinos

Very good location, walking distance from the city center. Staff was warm and friendly. Great customer service.

Leisure Self

10/10

Exceptional

04 Jan 2026

Rebecca

This is a very high class, comfortable hotel. The restaurant is very good and the pool/sauna area is really nice. Staff are super friendly and efficient. Beds are huge and comfortable. The only issue we had was no wardrobe to speak of so we’re not really able to unpack.

Friends_and_family Friends

2/10

Poor

29 Dec 2025

Giedre

The staff member did not check in us under the correct reservation, and we hot double charged!

8/10

Excellent

28 Dec 2025

David

The staff were friendly and professional and we were made very welcome. Room was kept very clean as were all the public areas. The only thing that let it down was the breakfast. Due to the buffet bar’s design it was hard for more than one person at a time to serve themselves. The bacon left a lot to be desired and the breakfast a la carte disappointing due to being served tepid and on cold plates. However the breakfast aside, and my critiques are intended as just minor, the overall experience was great and I would certainly stay here again and recommend it to others.

Leisure Family

10/10

Exceptional

14 Dec 2025

Emillieona

The breakfast was a really good variety of choices and healthy choices were ample. They refilled it as fast as they could which really appreciated and service was warm and friendly. The rooms were so quiet and they gave me what i wanted so it was impressive with a nice view and higher floors. Room was clean and just what you expected and area was near the Xmas markets and sights of the old town which was really convenient as such. They decorated the interior with Xmas decor and was really festive. The sauna and gym area was really good and pool was quite cold though, long but its really for a singular person swimming up and down is the only downside but very good length so cant complaint. Highly recommended property. Thank you

Leisure Partner

8/10

Excellent

11 Dec 2025

Lorraine

Great location, clean and good sized room. Nice bar area. Staff were friendly and helpful.

Leisure Friends

10/10

Exceptional

09 Dec 2025

Debbie

Lovely hotel. Super central. All the staff were lovely. Great breakfast. Nice room!

Leisure Partner

8/10

Excellent

07 Dec 2025

linda Frances

Room very clean on the small side , hairdryer not very good .

Leisure Friends

10/10

Exceptional

06 Dec 2025

Neil

The room was a good size cleaned by staff daily who were very helpful, quickly dealing with any request. Breakfast was of a very high standard. All staff at the hotel were helpful in every area that we used.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Lucian

The room was very clean, very well cleaned after the first day, and the staff was very polite and professional.

However, the minus which I would like to highlight is that for this high standard of Pullman hotel in an Old Town capital, 7 am to 21 hours schedule is not an appropriate schedule for sauna&pool. At least from 6 to 22 or 23 would be much more recommended!

Business

10/10

Exceptional

01 Dec 2025

Keith

Staff very friendly, welcoming and courteous.
Room was very clean, comfortable and well presented.
Breakfast had excellent choice range.
Would definitely use again.
Highly recommended.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Emily

Excellent location, nice modern rooms, lovely reception and bar area and good spa facilities a bonus! The gym is quite small but functional.

10/10

Exceptional

28 Nov 2025

James P

Well, situated in Old Town room was very nice. Well appointed could use some more shells around the vanity and perhaps in the bathroom. Staff was excellent and courteous.
Breakfast was outstanding, great value for the money.

Partner

10/10

Exceptional

28 Nov 2025

Dimitar

It was a cozy hotel.

Business_and_leisure Self

10/10

Exceptional

19 Nov 2025

Christopher

Efficient staff, quiet location

Self

10/10

Exceptional

09 Nov 2025

Philip

Hotel was great, location so good for exploring Riga

Leisure Family

10/10

Exceptional

07 Nov 2025

deborah

Clean room

Leisure Self

8/10

Excellent

04 Nov 2025

Andrea

Excellent modern accomodation. Great variety of food at breakfast.

Leisure

10/10

Exceptional

30 Oct 2025

Dwight

10/10

Exceptional

21 Oct 2025

Ishbel

Staff are lovely, hotel is immaculate and breakfast one of the best ever. Restaurant worth a visit too!

Self

10/10

Exceptional

16 Oct 2025

Ralfs

Very lovely rooms and reception area

Business Friends

8/10

Excellent

16 Oct 2025

Maxine

Stayed for 3 nights, room and bed comfortable, spa good relaxing sauna bar and reception all clean and staff very good and friendly.

Partner

10/10

Exceptional

11 Oct 2025

Hyeri

Liked: renovated property with modern deco, spacious room and bathroom, walk-in shower, breakfast, coffee maker and electric kettle, mini fridge
Disliked: dark lighting

Leisure Self

8/10

Excellent

07 Oct 2025

Gordon

Very nice hotel.

Breakfast plentiful, hotel very clean and fresh, pool a little cold, sauna great, room (258) very nice but had an issue with loud music from 6.30am- midnight at least, so had a new room 2 floors up which was perfect, (music was coming from hotel speakers in breakfast room area, Room 258 was below glass roof level basically inside the area so inevitably the noise would penetrate.

Partner

10/10

Exceptional

06 Oct 2025

Catherine

Such an excellent hotel! Incredible breakfast and supremely comfortable bed!

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Michael

Great location

Leisure Partner

10/10

Exceptional

20 Aug 2025

Richard

t full service hotel with a friendly and helpful staff.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Neil

Pullman Old Town is a charming hotel in an ideal location, perfect for exploring the city. The breakfast was fresh and delicious, with excellent service each morning. Every staff member we met was warm, helpful, and genuinely eager to make our stay perfect.

Leisure Partner

2/10

Poor

16 Aug 2025

Carl

Disappointing Stay

My recent stay at the Pullman Riga hotel was far from enjoyable. The staff were consistently rude and inattentive—requests were ignored, and there was a noticeable lack of basic hospitality.

The room was poorly designed and just odd. The layout felt impractical, with awkward furniture placement and insufficient storage. The overall atmosphere was uncomfortable and not at all relaxing.

To make matters worse, the breakfast was cold and unappetizing. The selection was limited, and the food seemed to have been sitting out for far too long.

Overall, I would not rece.

Business_and_leisure Partner

8/10

Excellent

06 Aug 2025

Alastair

Seemed to be undergoing a renovation. Loved it.

10/10

Exceptional

31 Jul 2025

Valerio

Great and Modern Hotel in the Perfect Location

Really glad we chose this hotel. It was in a central location, close to everything. The breakfast had enough variety for a three night stay and not feel repetitive. They accommodated us when we asked to change our room the second day, due to a strong odor of paint since the hotel is going through a renovation. They also helped us with a later checkout. Thank you all for an enjoyable stay!!

Partner

8/10

Excellent

27 Jul 2025

Yasmine

Amazing location, amazing stay

Amazing location, amazing hotel. Really impressed. The spa is small but great.
Highly recommend.

Friends_and_family Friends

8/10

Excellent

18 Jul 2025

Ran

The hotel is currently undergoing renovation. There is no parking lot,the nearest lot is expensive expensiveepeares

Leisure Family

10/10

Exceptional

17 Jul 2025

David

Highly recommend!!!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Yevgeny

Great hotel, located in the heart of old Riga. Walking distance to everything. Very recently remodeled. Breakfast offers a large selection of various food including vegan. Amenities include nice fitness room with pool and sauna. We had an amazing stay and definitely we’ll be back.

Leisure

8/10

Excellent

14 Jul 2025

Verified traveler

Quick one week business trip

Conveniently located, needs second elevator working soon. Great buffet breakfast, although 4 minute eggs should be warmer.

Business

10/10

Exceptional

14 Jul 2025

mariusz

The hotel itself and the location were great. The only problem was the parking. You can’t drive up to the hotel at all because it’s near the parliament and other political institutions. There’s no way to get to the hotel by car. The GPS kept rerouting, probably because it didn’t “understand” why access was blocked. There are police on every corner, so if you try to drive up, you risk getting a fine. This should definitely be mentioned when booking the hotel, so you know what to expect.

10/10

Exceptional

07 Jul 2025

Kaleesha

Great environment; helpful staff; great spa/massage services! Great location!

Self

10/10

Exceptional

06 Jul 2025

Elizabeth

The hotel exceeded expectations. Facilities were excellent and little extras were much appreciated. Breakfast was delicious. They catered so well for various allergens.
Good situation on the die of the old town.
Staff were very friendly and helpful.

Leisure Family

10/10

Exceptional

05 Jul 2025

Philip

Great hotel in old town

The hotel is very well located on the edge of the old town within short walking distance to attractions. There are lots of great quality restaurants, cafes and bars nearby. The hotel restaurant is expensive but excellent and worth the money. The hotel is currently towards the end of a refurbishment but that did not disrupt our stay. Unsure if our room had been done yet but was comfortable, quiet and extremely spacious. The air con was effective and not too noisy. Some minor areas of damage to door frames in the room and some tile damage and yellowing of shower seal but did not detract away from cleanliness.

Partner

6/10

Pleasant

29 Jun 2025

Edijs

Hotel is upgrading

Hotel is upgrading and having construction works. It is something we would like to be notified in advance.

Partner

8/10

Excellent

30 May 2025

Peter

Very good! Situated central and modern. Great service. However, a constant noise from a compressor for the airconditioning system was a big challenge when sleeping. Stayed in room 434.

Partner

10/10

Exceptional

28 May 2025

stephen

Heated bathroom floor. King sized bed. Quiet
Great buffet, helpful staff.

Leisure Self

8/10

Excellent

28 Apr 2025

Heather

Nice hotel. Going through significant construction which takes away from the ambiance. I’m sure it will be beautiful when done.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Tracey

Great location and hotel only downside was the hair dryer didn’t work but not the end of the world

Partner

10/10

Exceptional

27 Apr 2025

Marijuana

Great

10/10

Exceptional

09 Apr 2025

michael

Loved our stay at the Pullman. Great location, great breakfast and great staff.

Leisure Family

8/10

Excellent

29 Mar 2025

Gianmarco

Very nice hotel. My room was clean and spacious. I would have appreciated drinks in the mini bar. Breakfast was excellent with lots of choices, including healthy food. Spa and fitness centre were closed but they provided free transport and access to a nearby facility.

Leisure Partner

6/10

Pleasant

21 Mar 2025

Hugo

Good hotel, good location. Unfortunately the gym was closed for renovations when I was there, but I had chosen the hotel on Expedia because it said it had a gym.

Leisure Self

10/10

Exceptional

24 Feb 2025

Marijuana

Staff was a little snobby, judged me by my looks but great accommodations

8/10

Excellent

17 Feb 2025

Edwin

Amazing location. Perfect for exploring Riga on foot. Staff were really nice; and the bar and restaurant staff especially were very friendly and warm. The room was a good size and well laid out.

Areas for improvement - the spa and pool were closed. We were only told via email a few days before arrival; but it wasn’t mentioned on arrival we weren’t given any other options or discounts as an apology. The tv in the bedroom only worked intermittently. Our room has no view whatsoever, it would be good to be aware of this when booking as I would have paid extra for a room with a view.

Partner

10/10

Exceptional

15 Feb 2025

Paul

Great staff. Lovely rooms.

Partner

10/10

Exceptional

12 Feb 2025

JOHN

Needs a wee bit of TLC, starting to show wear and tear in places

Self

4/10

Poor

26 Jan 2025

Richard

Poor sound insulation

Although the hotel was ok the sound insulation was very poor and all you could hear was door slamming, people stomping around, shower and toilets going. This was not a single room next to us but all the rooms surrounding both side, above and below. There was an event on in the restaurant and it felt like the disco was in our room. It was a pity as the location is very good and easy to explore the city

Partner

10/10

Exceptional

03 Jan 2025

Amanda

Lovely property with good gym, pool and sauna area. Rooms are a good size. Quiet rooms close to the old town and Christmas markets. Supermarket close by was good to pick up snacks.

Leisure Family

10/10

Exceptional

26 Dec 2024

Patrick Mazen

We had an absolutely wonderful experience at Pullman Old Riga! From the moment I started planning my stay, the level of care and assistance I received was exceptional. The staff was incredibly welcoming, making our visit even more enjoyable.

A special thank you to Inga for going above and beyond to ensure everything was perfect before and during our stay. Your kindness and professionalism made all the difference.

Highly recommend this hotel for anyone looking for a memorable stay in Riga!

Leisure Family

10/10

Exceptional

24 Dec 2024

John

On the edge of Old Town Riga, this Pullman offers easy access to restaurants, craft beer bars, sightseeing and shopping (including a grand seasonal Christmas Market.) The room we had was large and comfortable and the breakfast on offer offered a large and varied selection of options. Staff was professional and helpful.

Leisure Partner

10/10

Exceptional

19 Dec 2024

Kelly

Great Stay in Wonderful old town Riga!

I absolutely loved my stay in Riga, and this hotel made the experience even better! The location was perfect—just a short walk to the heart of downtown, making it so easy to explore the beautiful city.

The room was spotless, comfortable, and had everything I needed for a relaxing stay. One highlight was the sauna—such a great way to unwind after a day of walking around. I also treated myself to a massage, which was fantastic and left me feeling completely rejuvenated.

The Staff was great and very helpful!

Self

10/10

Exceptional

14 Dec 2024

Mihail

Great location. Excellent breakfast.

Business Self

10/10

Exceptional

08 Dec 2024

Sarah

Excellent customer service

Leisure Self

8/10

Excellent

06 Dec 2024

Keith

Thought it was a great hotel. Good location for getting around. Everywhere was walkable. Went for the Christmas market and we were only about 3 mins walk away. Would recommend it.

8/10

Excellent

05 Dec 2024

stephen

Terrific breakfast. Room was too hot. Nice spa.

10/10

Exceptional

02 Dec 2024

Geraldine

Great location 👌

10/10

Exceptional

29 Oct 2024

Diane

Modern, excellent breakfast, bicycles available

Leisure Partner

10/10

Exceptional

29 Oct 2024

NEIL

The Pullman Riga old town is a wonderful hotel, perfect location, the staff are friendly and helpful. The breakfast is one of the best we’ve had. Only two notes for improvement, the pool is a bit on the cold side and it would be nice to have a cocktail menu in the lounge bar. I wouldn’t hesitate to stay at this hotel again.

Leisure Partner

8/10

Excellent

24 Oct 2024

Peter

Location of hotel was good, staff were helpful. Breakfast was very expensive so we ate at the cafe at the end of the road but other than that we had an enjoyable stay.

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Jaclyn

Loved this hotel. Ordinarily I’d stay at a Marriott hotel but with limited time I wanted to maximize the old town. Loved the room. Well appointed. Nice simple clean design. The breakfast was excellent. Staff were great. The dinner at Harper Woolf was next level. Really glad I dined there. Would absolutely stay here again.

Leisure Self

6/10

Pleasant

14 Oct 2024

Jenny

Service needs work

Front desk customer service needs work. Very unfriendly looking at approaching and asking questions they look at each other before answering.
One said to be WHAT after I asked a question. No auto check out like other chain hotels had to que for 10 mins to check out. Isn’t good enough for a business hotel

Business

10/10

Exceptional

03 Oct 2024

DIMITRIOS

Perfect place!
Very friendly and helpful staff!
Very clean

Leisure Partner

10/10

Exceptional

24 Sep 2024

Teresa

Friendly and professional staff. Hotel room was very clean and bed was comfortable. I would definitely stay here again.

Partner

10/10

Exceptional

22 Sep 2024

Edward

Looks really nice, nice staff, very welcoming.

10/10

Exceptional

08 Sep 2024

Larissa

Pretty good stay

It was a pretty good stay, location is excellent, it is close to everything. The hotel is updated, with modern design. The room was spacious and clean. The only thing I did not like was the cold colors of the room, grey and black. These are not my colors, but it is just me. Money wise, it was totally worth it.

Friends_and_family Family

8/10

Excellent

08 Sep 2024

David

Great breakfast, very helpful staff. Super convenient for old town and transport hubs!

Leisure Partner

10/10

Exceptional

14 Aug 2024

Michael

We decided to say at the Pullman on our Riga overnight from Vilnuis. After reading the reviews after we booked - did not know what to expect . Now that we have stayed an evening we would absolutely stay again . We were greeted by very friendly front desk person. Our room was great facing the park and very clean . They had our extra bed already made up for my son and the breakfast was excellent . We loved the location - no hotel beats the quality and location in my opinion . We will stay here again . Thank You for a great stay .

Leisure Family_with_children

10/10

Exceptional

14 Aug 2024

Brenda

Absolutely perfect location

Leisure Friends

10/10

Exceptional

12 Aug 2024

Cathryn

Convenient and convivial hotel

Friendly, helpful staff. Great location. The room was fine but a little sterile and somewhat dark. Good shower. Breakfast is exceptional, with an extensive array of choices as well as made to order specials and a choice of mimosas, Bellinis or Bloody Marys. I have to say the “pool” is a bit strange, a shallow and narrow “lap pool”. However, I recommend a stay here.

Friends_and_family Family

10/10

Exceptional

08 Aug 2024

Eeva

Great hotel, excellent location in Old Town.

Friends_and_family Family

6/10

Pleasant

08 Aug 2024

Nora

There should specific instructions provided for EVERY guest with there reservation on how to get to the hotel. You cannot pull up (not even a taxi) to the front door due to check in. Just saying oarking is behind the hotel is not enough. The back door is not available when you ate bringing in luggage. The staff should specifically say that you have to navigate to the public parking lot and park BEFORE attempting to check in.

Leisure Family

10/10

Exceptional

04 Aug 2024

Kimate

Excellent location and service

Business_and_leisure Self

10/10

Exceptional

25 Jul 2024

charles

Great staff. Great location.

Leisure

6/10

Pleasant

21 Jul 2024

Kendall

This hotel is decent enough on the inside, but the historical facade belies a mundane and sterile interior. Due to its location near the Latvian Parliament, however, check-in and parking are extremely awkward. I would never use this hotel again.

Business_and_leisure Partner

10/10

Exceptional

20 Jul 2024

Henrik

Very friendly front desk staff, very good location, very clean room, and excellent Breakfast

Leisure

6/10

Pleasant

11 Jul 2024

Cornelia

Not great for the price.

Parking was troublesome and not an easy hotel to navigate to for first timers. Police permanently block the road to / from the entrance of the hotel so you have to walk around to the entrance from behind the hotel. Bed was lumpy and uncomfortable, room was very noisy from the rooms above. Staff were fine and breakfast was good.

Partner

10/10

Exceptional

09 Jul 2024

Mr. Andrew

The breakfast selection was excellent. Reception and concierge were very helpful.

Leisure Partner