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Hotel Livemax Yokohama Tsurumi

Kanagawa · Japan

1-21-13, Tsurumi-chuo, Tsurumi-kuView location

5.8/10Review score438 Reviews
Cleanliness5.6/105.6
Service6.4/106.4
Comfort6.2/106.2
Condition5.4/105.4
Location6.8/106.8
Neighborhood7.4/107.4
Amenities5.2/105.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Livemax Yokohama Tsurumi

Enjoy a comfortable stay at HOTEL LiVEMAX Yokohama Tsurumi, conveniently located in Yokohama's Tsurumi district, a short drive from Tokyo Bay and the Anpanman Museum. This hotel offers complimentary Wi-Fi, a vending machine, and a daily complimentary reception where you can mingle with other guests.

The on-site restaurant, Maple, serves delicious meals. Each of the 144 individually furnished guestrooms features a refrigerator, LCD television, and both wired and wireless internet access. Bathrooms include a shower/tub combination, complimentary toiletries, and a hair dryer. Additional conveniences such as desks and microwaves (upon request) are also provided.

Self-parking is available for a fee. Nearby attractions include Nissan Stadium and Shibuya Crossing.

Read more about this hotelShow less

With a stay at HOTEL LiVEMAX Yokohama Tsurumi in Yokohama (Tsurumi), you'll be a 4-minute drive from Tokyo Bay and 9 minutes from Anpanman Museum. This hotel is 12.2 mi (19.6 km) from Tokyo Big Sight and 6 mi (9.6 km) from Nissan Stadium.

Make yourself at home in one of the 144 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks, and microwaves can be requested.

Featured amenities include laundry facilities, an elevator, and a vending machine. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property will accept and store luggage in advance for guests only from the day before check-in until check-in. Guests need to notify the property in advance if they will be sending luggage prior to check-in. Luggage sent in advance without prior notification may not be accepted. By law, the property cannot accept and store valuables, perishables, or living things.
  • Optional fees
    • Self parking fee: JPY 1000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Tokyo Bay 3.5 km / 2.2 mi
Yokohama Arena 7.4 km / 4.6 mi
Shinyokohama Raumen Museum 7.7 km / 4.8 mi
Anpanman Museum 8.6 km / 5.3 mi
K-Arena Yokohama 8.9 km / 5.5 mi
Nissan Stadium 9.6 km / 6 mi
Landmark Tower 10 km / 6.2 mi
PIA ARENA MM 10.1 km / 6.3 mi
Yokohama Minato Mirai Hall 10.3 km / 6.4 mi
Pacifico Yokohama 10.5 km / 6.5 mi
Cupnoodles Museum 10.8 km / 6.7 mi
Yokohama Cosmo World 10.8 km / 6.7 mi
Shinagawa Aquarium 11.1 km / 6.9 mi
Red Brick Warehouse 11.3 km / 7 mi
Haneda Airport Garden Shopping Center 11.3 km / 7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 18 more facilities & services
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Luggage room
  • Restaurant: 1
  • Smoking areaExtra charge
  • MassageExtra charge
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK-2

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SMOKINGFAMILY ROOM • SMOKINGFAM.JK

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    FAMILY ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLEDOUBLE • SEMIDOUBLEDBL.SD

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    DOUBLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SMOKINGTRIPLE • SMOKINGTPL.JK

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TRIPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Livemax Yokohama Tsurumi

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Livemax Yokohama Tsurumi

5.8
Review score
438 Reviews
Cleanliness
5.6 /10
Service
6.4 /10
Comfort
6.2 /10
Condition
5.4 /10
Location
6.8 /10
Neighborhood
7.4 /10
Amenities
5.2 /10
100 reviews shown
10/10
Exceptional
07 Apr 2026
Adam
Large rooms
Partner
2/10
Poor
29 Mar 2026
Melissa
Everything about this hotel is disgusting. From the suffocating smoke smell all throughout, to the super outdated rooms and smelly sheets. It’s awful. Do not stay here.
Partner
10/10
Exceptional
12 Feb 2026
Daniel
Very spacious room for two beds. Has everything you'd need for a comfortable stay.
Self
10/10
Exceptional
03 Jan 2026
Kathryn
Room was spacious, location was great and staff was very helpful and tentative!
Leisure Partner
8/10
Excellent
28 Dec 2025
Geraldine
clean room
2/10
Poor
05 Apr 2025
HARRY
A terrible place to stay, Dirty and Unsafe....
10/10
Exceptional
18 Mar 2025
Steven
Clean, nice area much to do around, train station short walk from hotel
Leisure Friends
4/10
Poor
01 Jan 2025
Kiera
Bed was hard and had a bar running through it which was across my back, faucet leaked at the base
Business_and_leisure Self
4/10
Poor
28 Oct 2024
Sam
Old and even though we are in non smoking it still smelt of smoke.
8/10
Excellent
29 Sep 2024
Ranjan
Ok
6/10
Pleasant
17 Apr 2024
Lisa
While the pricepoint was definitely lower, it was not a horrible hotel. However, Upon getting to our room, it was most definitely outdated and could have used much more cleaning (the floor behind the headboards and the nightstands was covered in dust and filth that wasnt cleaned from simply not moving the furniture) what made me literally laugh, was two double beds and ONE pillow for each bed. If you are looking for budget, this is it. If you want nicer, I would look at spending a bit more.

It was not located near a lot of touristy places, but that wasnt my main focus this trip, just putting it out as an FYI.
Leisure
8/10
Excellent
30 Nov 2023
levi

Adequate, but not up to Par

Really good stay, but the lighting & the smell were strange. There was also a lack of outlets to charge devices.
Self
2/10
Poor
09 Nov 2023
PY
Worst experience ever. I had thought to skip this hotel review completely cos they are getting worst. 6mths later and we are back in Japan. We are reminded never ever to go to any LiveMax and use LiveMax as a comparison for worst hotels to stay in our travels. They wanted this review to be shared.

Terrible experience. Have been to many countries but never stayed in such an awful hotel before. Was greeted by a rude hotel manager that pretended not to know English. Had scared us as he shouted instructions to unload our car and check in. We shouted back at him. Then discovered he knows English and could even share his exp of the places he visited in our country. Then discovered that this place is poorly maintained like a table with broken leg, toilet cabinet cover broken, side of mattresses showing its springs. And it seemed changing rooms just widens the exp. Smokey corridors and musky rooms and damp carpets with windows opened to ventilate everything. One of our rooms had no air con but a portable ventilator. Also felt very unsafe at night. Experienced the worst to the max.

Leisure Family
8/10
Excellent
19 Oct 2023
Noemi
Train and shopping very nearby
Leisure Family
4/10
Poor
05 Oct 2023
Jose
Laundry room is not presentable at all.
8/10
Excellent
23 Sep 2023
stuart

Served the purpose, sleep!

Only smoking rooms were available so it have that order but after a few minutes I no longer noticed it. Quite a small room but it was good for what we wanted, sleeping and moving on.
Partner
2/10
Poor
17 Sep 2023
Wyatt
For the price I expect a pillow that isn’t made out of rocks the pillow was so hard I virtually got no sleep. The bedrooms were some what clean, between the bed had a mountain of dust. I would not reccomend anyone to stay here for that fact, very outdated cheaply renovated hotel.
Leisure Friends
10/10
Exceptional
22 Jul 2023
Selling
It was good
4/10
Poor
24 Apr 2023
Angela
The facility is very old. don’t feel very clean.
Leisure Friends
6/10
Pleasant
07 Apr 2023
Keith
Location close to rail station. In an industrial looking area. Nice market and convenience stores nearby. Hotel dark and dated looking. Coin operated washer dryer near lobby on property. Small coffee shop on second floor. Free relatively fast Wi-Fi service in room but spotty connectivity outside room in rest of property. Typical small Japanese hotel. Single outlet on desk. Extension cord provided to use microwave and hot pot. Small refrigerator. Price is reasonable. Would recommend if traveling alone on business and want to stay somewhere economical, close to train yet very near Yokohama (3 stops away).
Leisure Self
2/10
Poor
24 Mar 2023
CHRISTINE ANNE SUCGANG
I reserved a non-smoking room for 3, but we received a smoking one. I told them to find us a new non-smoking room because we have health issues especially with pollutants. Right when we entered the room, it smelled as a smoking room. Not only they insisted that what they gave us was a non-smoking which was not, they dismissed my complaint and did not take responsibility. They told us it was only one night that we booked so they cannot change. I took photos of the room which shows the ashtray by the table.

After that one night stay, we moved to our new hotel which was complete opposite of this hotel. On our way to the new place, we felt different. We all got sick, but my mom got it worst. After moving to a new hotel, we rushed her to the hospital. They even thought it was COVID, but her test was negative and her illness was due to the fact that we stayed in that room which can be proved by the doctor's findings.

Our dream vacation turned into a nightmare of health issues and stayed in for the rest of our time here.

We will not go back nor recommend this place. Unprofessional and Irresponsible staff, and unhealthy environment.
Leisure Family
10/10
Exceptional
07 Jan 2023
debbie-ann
You get what you pay. If you’re doing a lot of sightseeing and just need a place to sleep then this is the place.
Leisure Friends
4/10
Poor
27 Dec 2022
Angela
Dirty pillows, wifi and tv not functioning.
Leisure Family
2/10
Poor
27 Dec 2021
Hatano
So dirty. Can not to stay there.
Business Self
10/10
Exceptional
18 Dec 2016
Verified traveler

Nice hotel

Very good the attention of the personal, nice hotel
10/10
Exceptional
29 May 2016
Lomar

great value in heart of Yokohama

This hotel accept same day reservation with good rate through Hotels.com. the staffs is very attentive although hardly speak English nor hear it. Room is adequate, bed is quite small even for two Asian. Have tv, fridge, microwave, hairdryer, hot water. Wifi is so-so, more faster though my mobile data packages. Located on good neighborhood and surrounding area. Great breakfast with lot of choice. After service is also splendid! They offer to keep my luggages there for free untill 4 pm even though I am going to store the luggages in coin lockers. Two thumbs for excellent service from front desk staffs.
Partner
10/10
Exceptional
17 Sep 2015
Verified traveler

Helpful and friendly staff with clean room

Room was clean however it was not bright enough. There is a supermarket nearby and many convenient store around.Jr and keikyu line less than 10 minutes walk.
6/10
Pleasant
14 Sep 2015
Verified traveler

Convenient location .

I could only book smoking room even we don't smoke because of very attractive price. But, huge regret. I couldn't sleep & wake up few times during night due to strong smoking smell. Air freshener not enough
2/10
Poor
16 Apr 2014
Tom

Not recommended!

Buyer beware. No intent as advertised and tiny room wad painted charcoal color. Not recommended.
Family
4/10
Poor
13 Feb 2014
Verified traveler
Was the only available hotel nearby but it was not a Family Hotel.
Family
4/10
Poor
13 Feb 2014
Verified traveler
Not a family vacation hotel
Family
10/10
Exceptional
13 Feb 2014
Sidhartha

Good experience and conveniently located hotel

good experience, rooms a little small in size, but clean and very conveniently located near the Tsurumi JR line. Highly recommended.
8/10
Excellent
09 Jan 2014
Michael

Good budget hotel close to station

The double economy room was small but the window is openable and the included wired internet was excellent. There was a microwave in the room and there were vending machines with soft drinks, alcoholic drinks and cup noodles in the lobby. The coin-operated washing and drying machines were useful. Staff are friendly, they write things down in English if there is trouble communicating. I didn't try the restaurant.
4/10
Poor
05 Jan 2014
edgar
Although the staff are nice, they cannot communicate in English at all. When we checked out, the concierge called a cab who was affiliated with the hotel who doesnt speak a single English word as well. Even though we clearly stated international departure area at Haneda airport he had us circle around the airport costing us 3x the normal taxi fare. We almost missed our flight! So be careful! Do not use the taxi affiliated with the hotel especially if u cant speak Japanese! The staff overall had no clue how to help us as well as the taxi cab they called. It wasn't a pleasant experience at all.
6/10
Pleasant
10 Jul 2013
Verified traveler

Management phIlosophy change

This is the second time I stayed here, but this time it seemed like there was a bit more penny-pinching. I would only get one towel, even though the reservation was for two. The cleaning staff never cleaned the sink (a hair ball was growing in the drain day-by-day). Staff downstairs also didn't seem as service-oriented, unlike the first time I stayed here.
8/10
Excellent
02 Jul 2013
Verified traveler

Fantastic service

The staff really did a great job helping our stay be as pleasant as possible.
10/10
Exceptional
14 Apr 2013
Claudia
English language was the only barrier for me
8/10
Excellent
06 Mar 2013
Alysia

Good price for a good area

For a room this price in this are the hotel is awesome. Clean, good service, the rooms are small but that's nothing out of the ordinary in Japan. Only 1 express train stop or 3 local train stops from Yokohama station.
6/10
Pleasant
01 Mar 2013
Chris

Business hotel

Good economy hotel. It's not in a well known area but if you know how to get around Tokyo and speak some Japanese this hotel is decent value.
10/10
Exceptional
11 Feb 2013
Philip

Something different

Tsurumi is a quiet place for a hotel. It is located 3 stops from Yokohama. My room on a Sunday night represents great value for money. There is supermarket across the roads to buy supplies.
6/10
Pleasant
21 Dec 2012
Verified traveler
nowbody could help up in english atol
4/10
Poor
16 Dec 2012
Jin

Expected more from a Japanese hotel

Being close to Haneda airport, they should have known a little bit of English. It should be expected that they would get a fair share of English-speaking visitors. Also, their wifi system does not work properly. They said it only works on Japanese phones which does not make sense. The hotel rooms are small but I did expect that to be the case. The rooms are clean, and the surrounding neighborhood is quite pleasant. However, I found the service to be under par especially coming from a Japanese operated hotel. Personally, I will not come back here. I will only recommend it to somebody who can speak Japanese.
8/10
Excellent
15 Nov 2012
Rich

Very Hospitable

The staff were wonderful though very challenged in English if you are used to the expectation of a multi-lingual concierge service. I stayed for four nights and they were very good to me as I sat in the lobby for sometimes long hours while using the wifi. It is a paid wifi service.
8/10
Excellent
03 Mar 2012
Verified traveler

Decent value hotel

Decent little business hotel about 5-10 minute walk (with luggage) from the nearest train station. Has a restaurant in the building, with fast food and convenience stores nearby.
6/10
Pleasant
23 Jul 2026
keiko
値段相応ではあったと思います、でも、室内着、寝具類、体臭を感じた、HOTEL宿泊で初めて感じた、なんとも言えない宿泊でした💦
4/10
Poor
18 Mar 2026
Katsuyoshi
空調設定がよく分からず設定できませんでした。
泊まった部屋の関係だと思いますが、窓も非常口しかなく換気ができず少し息苦しいと思いました。
ただ、価格は安価でしたので、寝るだけならさほど気にしないで過ごせました。
従業員の接客は良かったと思います。
8/10
Excellent
03 Feb 2026
YOSHIO
清潔、
6/10
Pleasant
19 Jan 2026
Katsura
シャワーの温度調整に大きな問題あり
4/10
Poor
31 Dec 2025
takayuki
禁煙の部屋とったつもりが 部屋入ったらタバコ臭くて 禁煙の部屋に替えてもらえたかった!
Business
8/10
Excellent
28 Nov 2025
satoru
貸し毛布が助かりました!
2/10
Poor
27 Nov 2025
Aureo
Olha uma das piores hospedagens da minha vida. Funcionário estupido, grosseiro, problemas no check-in, problemas no pagamento, não falam inglês, o carregador do celular com adaptador não funciona e um hotel que cobra mais de 100 USD o pernoite não te oferece absolutamente nada. Lamentável experiência nunca mais me hosp. edaria lá. Absurdo quero meu dinheiro pde volta
Self
4/10
Poor
14 Nov 2025
Masaru
外の騒音がうるさかった。特にバイクをふかす音。
Business Self
2/10
Poor
10 Nov 2025
Mitsunori
水回りがひどい
Business
4/10
Poor
07 Nov 2025
Takahiro
水回りが良くない、水道水漏れ、トイレ水止まらす。
部屋の匂いも気になる。
Business
4/10
Poor
02 Sep 2025
daisuke
エアコンの効きが良くない
Leisure Family_with_children
10/10
Exceptional
30 Jul 2025
Daisuke
スタッフの対応が丁寧でよかったです
Business_and_leisure Family
4/10
Poor
24 Jul 2025
Natsuki

価格以外にメリットなし

何度も利用しているが、室内の電灯は暗く、ハンガーラックはガタガタ、シャワーは水の蛇口を捻っても熱湯しかでない部屋、お湯の蛇口を捻っても全くお湯がでない部屋、バスルームの床も抜けそう、エレベーターも1台が常に故障のままで、全体的に設備メンテナンスが不十分
全部屋に電子レンジが設置している点はありがたいが、部屋によってはコンセントがつながっておらず、ケーブルも届かない部屋もあった
Business
10/10
Exceptional
09 Jun 2025
MICHIKO
喫煙部屋でしたが、匂いもほとんどなく清潔で綺麗でした。スタッフの方も感じよく声掛けてくれて好印象でした。エアコンの設定が分からず、少し暑かったです。駅近なのでまた利用させて頂きます。
Friends_and_family Friends
10/10
Exceptional
25 May 2025
Hideki
大変良かった
Business
10/10
Exceptional
24 Apr 2025
Hug

Für kurzzeit o.k.

Das Hotel befindet sich in einer guten Umgebung und es gab alles um sich zu verpflegen, ob Restaurants oder 7/11.
Auch der Bahnhof ist gut zu Fuss zu erreichen. Das hotel selber, wir waren in einem 3Bett Zimmer, war einfach ohne Luxus jefoch mit dem notwendigsten. Wir hatten ein \"U-Boot Badezimmer\". Man musste über einen Rand steigen und es war klein und niedrig. Für einen kurzzeitigen Aufenthalt, ist dueses Hotel sicher kein Problem. Ansonsten ein besseres Zimmer buchen, was sich jedoch wieder im Preis niederschlägt.
Friends_and_family Family
2/10
Poor
21 Apr 2025
JOSE
COSTOSA Y LA HABITACIÓN QUE HABÍA ERA DE FUMADOR, NO SABÍAMOS LO TERRIBLE QUE ERA TOMARLA YA QUE NOS PREGUNTARON SI LA QUERÍAMOS. OLÍA HORRIBLE. COMO NO HABÍA OTRA OPCIÓN PAGAMOS POR 2 NOCHES AGUANTANDO EL MAL OLOR DE LA HABITACIÓN.
Leisure Family
6/10
Pleasant
18 Apr 2025
YUMIN
整體住宿品質良好,但wifi網絡時常中斷無法連接,請飯店改進。
Business
8/10
Excellent
06 Apr 2025
Megumi

禁煙室

施設は古さを感じるが広めのビジネスホテルという印象。ポットとレンジが部屋にあるのはいいと思うが、お茶やコーヒーはない。

禁煙室を予約していたが、入室してすぐタバコの匂いがした。
もしかしたら古い施設なので匂いが取り切れていないのかもしれないが、タバコを吸わない人間にとってはかなり気になる。
滞在中ずっと空気清浄機を使用した上に換気もまめに実施した。
6/10
Pleasant
08 Mar 2025
hirano
禁煙にも拘らず少し臭いが気になった。
施設が古く部屋の隅々に埃が目立った。
とは言え部屋に電子レンジがあるのは便利で良かった。
Business Self
10/10
Exceptional
27 Feb 2025
Paola
Cuando fuimos estaban remodelando, es un poco antiguo el diseño. Pero por el precio está súper bien, muy cerca en estaciones de metro
Leisure Partner
4/10
Poor
08 Jan 2025
Verified traveler

深夜の内装工事

1月6日の深夜から7日の早朝まで内装工事をしており不快だった。エレベーターには17時の工事と書いいてたのですが。
Self
10/10
Exceptional
06 Jan 2025
Shengsheng
good
Leisure
10/10
Exceptional
05 Jan 2025
hongyu
good
8/10
Excellent
01 Jan 2025
???
ケーブルなど部屋の床が汚かった
Leisure Friends
10/10
Exceptional
30 Dec 2024
Shengsheng
很好
Business Self
2/10
Poor
29 Dec 2024
MASASHI
テレビは音声が大きくならず、エアコンは壊れていて暖房にならない
4/10
Poor
23 Dec 2024
Yutaka
部屋の暖房が入らず寒くて寝れなかった
Business Self
8/10
Excellent
09 Dec 2024
TUNG-SHENG
飯店有些老舊情況
但整體算是乾淨的
也有提供洗衣服烘衣機
Friends_and_family Friends
4/10
Poor
23 Nov 2024
Chika
シャワーの水圧がかなり弱い。
バスタブの水垢が気になった。
水周りが良くなっかった。
Leisure Friends
4/10
Poor
20 Oct 2024
Kohei
I will never stay here again.
Business Self
2/10
Poor
07 Oct 2024
Verified traveler

カビ

対応も言葉使い方も疑問しかない
風呂カビだらけ
もう行かない
Business
6/10
Pleasant
03 Oct 2024
Daisuke
良くも悪くも値段相応でした。
意外と清潔感はありましたが、まぁ設備は古いです
Business Self
4/10
Poor
16 Sep 2024
ikue
スタッフの方は全員親切で丁寧なサービスでした。しかし部屋は湿っぽくて薄暗く、犬を同伴可能な部屋でしたが愛犬は落ち着かない様子でした。料金が高かったのでその部分の不満が残りました。
Leisure Pet
2/10
Poor
16 Aug 2024
??
トイレの上のドライヤーが壊れてて電気をつけるとドライヤーの風が強く出てうるさい
2/10
Poor
12 Aug 2024
kazumi
本当にひどい。スタッフの対応が悪すぎる。客の前で平気で 汚れたタオルをふりかざしエレベーター待ちの私たちの前を平気で素通り。無言で。態度悪すぎ。部屋はほこりだらけ、ゴミ箱ドロドロ寝れたもんじゃない。支払いの際も中々対応してくれない。こんな酷いのははじめてです。
Leisure Family
4/10
Poor
12 Aug 2024
Daisuke
空調がしっかり効かず暑かった。
Leisure Partner
6/10
Pleasant
11 Aug 2024
Chiharu
急遽近場で泊まることになり利用しました。
エアコンは他の方が仰ってるように自分で調節ができません。館内で全体管理してるのだと思います。カビ臭さ洗面台の汚れは気になりましたが、お値段相応だと思います!
Business_and_leisure Family
2/10
Poor
09 Aug 2024
Verified traveler

不衛生でした

ゴキブリがいました。黒カビが気になりました。
Business
2/10
Poor
02 Aug 2024
Yuka
冷房は、調整できず、とても暑かった。
ベッドは、ダニがいたようで家族みんな、ダニにさされ最悪でした。
8/10
Excellent
30 Jul 2024
Takeshi
手頃な値段だった。
Leisure Family_with_children
4/10
Poor
29 Jul 2024
Takahiro
トイレットペーパー無かった、冷蔵庫全く冷えないから冷凍庫使った、水が出にくくて、水の蛇口ひねっても高音のお湯が出てきた
フロントの方の対応は丁寧でした
Leisure Family_with_children
2/10
Poor
20 Jul 2024
dias
建物自体古いので廊下も部屋も臭い。設備もだいぶ古い。洗面台とトイレは壊れている。コンセントはタコ足配線ひどすぎる(標準装備の物を一つのコンセントから取るとは驚きでした。もう2度目はないです
Leisure Family
4/10
Poor
16 Jul 2024
Toru
水を出してもお湯が出るし、バスルーム内の化粧板が外れてるし、空気清浄機が臭すぎた。
Leisure Family_with_children
4/10
Poor
29 Jun 2024
Verified traveler
とにかく古い、匂いが嫌、浴室のカビ、水道の水が止まらない、など不満だらけ。
インバウンドの方々に対して恥ずかしい。
唯一、フロントの外国籍と思われる方々の対応は丁寧でとても好感が持てた
6/10
Pleasant
09 Jun 2024
??
少し古い以外は至って問題ありませんでした。交通の便はよく、値段も安いのでこんなもんかとは思います。
Leisure Family
4/10
Poor
05 Jun 2024
shintaro
安いだけ
Business
4/10
Poor
31 May 2024
Keita
薄暗い。
6/10
Pleasant
28 May 2024
Toshiyuki
水からもお湯がでた
Business Self
2/10
Poor
27 May 2024
Chihiro
スタッフが呼んでも呼んでも出てこず。フロント前で外線までかけても出ず。やっと出てきてもお待たせしましたの一言もない。他にもいろいろ。もう2度と泊まりたくない。ボロボロでサービスも良くないのに、まあまあ高い。
Leisure Family
2/10
Poor
25 May 2024
kazuaki
カビとホコリで心が萎えます。
掃除が行き届いてなく、かなり老朽化が進んでます。照明が暗くてジメジメしてます。窓が開かず換気が出来ません。喘息の方には危険な部屋なので、泊まるかどうかはよく考えてください。泊まらずにチェックアウトしました。
Leisure Self
2/10
Poor
09 May 2024
Toshiyuki
全体的に古くて汚くて、部屋にはコンセントが一つしかない。駐車場は小型の普通車までしか入らない。
8/10
Excellent
05 May 2024
Kenichi
古いのは仕方ないかも
でも、廊下の歩く音話し声が気になるかな
4/10
Poor
04 May 2024
takuma
エアコン無しでアメニティーも、、、
Leisure
4/10
Poor
22 Apr 2024
???
お風呂や洗面台がカビだらけで、換気扇やトイレの裏側は埃まみれという状態でした。
綺麗好きな人間ではないですけど、さすがにもう宿泊はしたくないです。
Business Self
6/10
Pleasant
10 Apr 2024
NOBUE
JR鶴見駅と京急鶴見駅のどちらからも近くコンビニも近い
施設は古い
Leisure Family

Location & surroundings

Hotel Livemax Yokohama Tsurumi
1-21-13, Tsurumi-chuo, Tsurumi-ku, Yokohama, Japan

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Hotel Livemax Yokohama Tsurumi

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