Name: Villa La Borghetta
Address: Via Del Cesto, Figline Valdarno, 50063, IT

10/10

Exceptional

01 Jul 2025

ANGEL

Beautiful experience!

10/10

Exceptional

27 Jun 2024

NORMA

The best hotel Ive been in my life. Dream holiday destination!

Leisure Family_with_children

4/10

Poor

10 Sep 2023

Kirubalinee

Check-in: 3/5
- mediocre, specified twin beds and noted in special request but given a double bed. Front desk staff rectified this upon us showing the booking confirmation.
Check out: 4/5
- checked bill was charged for another room’s item, front desk took it off bill. Would check bill before paying.

Dining experience: 1/5
- Disappointing. Evening/night staff were unpleasant, not welcoming and dismissive.
- Gentleman that took our order was very dismissive, didn’t wait for us to finish our order and walked off.
- Long wait for food to arrive.
- Our second dinning experience, order was incorrect bc again the same gentlemen waiter did not wait for us to finish ordering.

Room & service: 2/5
- Large room
- For the entire stay we had no cleaning service.
- The fridge was not replenished with drinks or water.
- No drinking glasses in room.
- Washroom toilet seat was smaller than the toilet base.
- Washroom had mold and smelt like sewer. We had to request airfreshener as the smell was unbearable.

Location - 2/5
- not convenient to other restaurants or town, car required.
- taxi service is minimal and expensive.

Pro: Villa does have infinity pool and the scenery is nice.

Leisure Family

8/10

Excellent

02 Aug 2019

Li

Solid Hotel, Needs Improvement in Service

The breakfast could be better, but otherwise nice stay. Restaurant is actually really good, but somehow the breakfast was not good at all. Some of the staff had attitude, but we were able to manage. Love the views, the pool, and walks around the hotel.

Family

8/10

Excellent

10 Oct 2018

Verified traveler

The heart of Tuscany

This hotel is in the middle of paradise. It was a little hard to get too as the associated town is quite small. Especially since the hotel would not answer the phone. Very nice pool and property. Wifi was reliable.

Family

10/10

Exceptional

02 Oct 2018

Lind

Magical!

This stay was magical. From the time we entered until we left we were treated very well. The room, the views, the fabulous restaurant and service-fabulous.

Friends

10/10

Exceptional

15 Sep 2018

Debbie

The view and setting was extraordinary

Service food and room was all amazing. We will be back!!

Family

8/10

Excellent

27 Jun 2018

Verified traveler

Beautiful hotels and gorgeous views of Tuscany . Really enjoyed visits here

6/10

Pleasant

14 Jun 2018

Mark

Old hotel in a lovely location. Staff were ok (polite but not what I'd expect for a 4/5 star). Nothing to complain about per se but expected more. Spa is nice but lack of language made for problems with massage (our fault in assumption but we ended up with only 45 minutes for a paid hour massage. Food good rather than great, AC functional - just. BUT enjoyed the stay.

Partner

8/10

Excellent

13 Jul 2017

Susan

Lovely stay

Really pleasant stay with the whole family.

Family

10/10

Exceptional

06 Mar 2017

Liudmila

The hotel is located in a very nice area and the view is beautiful. The service was great

Partner

10/10

Exceptional

11 Oct 2015

Verified traveler

A few days in Tuscany

Amazing place to stay. Very comfortable and relaxing place. Rooms are on the smaller side but very comfortable. Wifi is not free as it says on some of the room information.

Partner

8/10

Excellent

09 Sep 2015

Jill

Beautiful grounds excellent food and good services

We stayed for two night stay. Impreesive grounds, quite atmosphere , excellent food and friendly services.

Partner

4/10

Poor

01 Aug 2015

Jan

service attitude lacking....

Overall a quite nice-looking hotel, unfortunately the either grumpy or 'just not caring' service from front desk let's the overall experience down. Wifi was a constant headache (sometimes working, then not..), and nobody really tried to address it, rather find excuses (even the \"clouds\" where blamed.....)

Family

6/10

Pleasant

12 Oct 2014

Verified traveler

Pleasant stay

Beautiful hotel in a beautiful but remote area. The rooms could do with some extra scrubbing and air freshener.

Partner

6/10

Pleasant

12 Oct 2014

Jessica

Ok- but not the best

This was a nice hotel and kept clean however the staff was very rude it was not located close to the train station and taxis were very expensive. If I stayed in the area again I would stay at a hotel that is a lot closer and the same price ...

10/10

Exceptional

07 Oct 2014

Verified traveler

Very nice hotel in Toscany, perfect for the rest.

Mz husband and i really recommend this resort. everzthing was perfect, nice view etc.

6/10

Pleasant

16 Sep 2014

Betsy

The rooms and views were lovely! Upon arrival, it was not the best welcome we received while in Italy. Service at the restaurant was slow at both dinner and breakfast. They do make tasty cappuccinos though.

Family

2/10

Poor

09 Jul 2014

jc

Do not, DO NOT stay at this hotel

If you are looking for anything close to 5 star or even 3 then this is not the place for you. Although the scenery is beautiful that's where your excitement will end!!! You drive up to br greeted by friendly staff and a concierge plus someone to take you and your bags to your room, think again!!!!!!!!
No porter, drag your own bags, want a drink or snack in the afternoon, not possible and should you want enough light to shave or in my wife's case put on makeup, wrong yet again!!!!
This third rate property is NOT what it seems to be.
Also should you not want to hear my words and still go, DO NOT take a package that includes food.
Breakfast is mediocre and dinner average at best.
Guess what, most certainly would not return and please please heed my words.
If anyone has seen the british series FAulty Towers then you gave arrived italian style when you check in here and at a cost!!!!!!!!!

10/10

Exceptional

18 Jun 2014

Frank

Great Stay

the hotel is a resort hotel located in a beautiful area of Tuscany, about a 25 minute drive from Florence.
the hotel is very luxurious, our classic room was well appointed and clean
My wife used the spa facility for a massage
Breakfast was very good.

10/10

Exceptional

29 May 2014

David & Dawn

Very quiet and relaxing.

On our initial arrival, I was a bit put off by the man at the front desk. We had a long drive from Rome, but we were excited about our stay in Tuscany. All the man had to offer us was \"Name\", \"passports\". There was no welcome of any sort with this man. However, as our stay continued, we were greeted warmly by other front desk personnel. Our waiter, Enzo, was top notch. He gave great recommendations on food and wine. I loved that we never saw a bill for anything while staying here, but it all was reconciled to perfection upon check out.

Partner

10/10

Exceptional

16 Jul 2013

Verified traveler

A relaxing hotel in the close to several wine yard

A perfect hotel if you want to have a quiet weekend near several wine yards. Our room was big and furnished with a double bed, two armchairs and a sofa. The staff was very helpful and worked hard to make us feel like important guests. The restaurant had a good variety of different meals and had several wines to offer, most of them from the Chianti area. If you want to run a way for a romantic weekend this is hotel is a good choise and the only drawback I can se is that it is placed several miles from a big city.

Partner

4/10

Poor

27 Jun 2013

Verified traveler

In serious need of renovations....

stayed two nights, dinner one evening was enough; okay as a base for enjoying wine country, but if your intent is to tour Florence, this is not what your looking for. Calling it a resort is pushing it.

4/10

Poor

07 Aug 2012

Claire0727

Avoid

The man at reception on our arrival didn't welcome us or even say hello. He snapped at us asking for our reservation and ordering us to give him our passports, I was so shocked I didn't reply and started looking in my bag.... As I did this he clicked his fingers at me an said \"you to\"! He never offered help with our bags, didn't tell us any info on the hotel. This was the worst experience I've ever had and would never recommend or return to this hotel.

Partner

8/10

Excellent

24 May 2012

Lars

Make sure you don't get a attic room

This is an absolutely beautiful mansion with a spectacular view of the surrounding area. The place seems very newly renovated. When booking we had paid a little more to get a charm room but that turned out to be a complete vast. It was a dark room/attic with 2 small windows with no view and half of the room the ceiling was so low that you could not stand up in that part. We decided to pay for an upgrade to a junior suit and got a beautiful large room with stunning views. The guy in the reception really does not make you feel welcome but the rest of the staff is okay.

Partner

6/10

Pleasant

02 Jul 2011

Verified traveler

Villa La Borghetta Resort ,Via del Cesto

Very remote from Florence. We had an attic room no view. Were not made very welcome. Felt like pre-paid American tourists not at all appreciated.

Not a good idea to use as a base, very expensive B&B

10/10

Exceptional

20 Oct 2010

Renata

The Villa la Borghetha - close to Chianti area

Everything was fine: the location, the food, the service, even not being in summer time. The acess is easy and it is prety close to \"chianti area\", easy to travel to all amazing cities that must be visited. Don't miss the \"capuccino\" in the breakfast, one of the best that I have ever tried.

8/10

Excellent

21 Jul 2010

Bill

Great Tuscan Retreat

Great resort well locatted with a dedicated and very helpful staff

Partner

2/10

Poor

07 Jul 2010

Michael

Worst stay ever.

Firstly, the reception desk was unattended.
Secondly, the receptionist was not receptive to our needs.
Thirdly, after our 36 hr flight from Australia followed by a 3hr drive from Rome to the Hotel we were meet with the receptionist informing us that the room would
not be available till 4pm (we arrived at 2pm).
When we finally got to our \"Charm Room\" the room was far from charming, there was barley enough room for the bed let alone any baggage.
In conclusion, we do not recommend this Hotel and in fact have since found far
better hotels in the area.

Partner

10/10

Exceptional

02 Jun 2010

T

high quality Villa

Very nice Villa some 10 KM east of greve, special.

Partner

10/10

Exceptional

24 Mar 2010

Oleg

Fine Toscana Villa

Only one thing was wrong - smoked room. The rest is fine

Partner

10/10

Exceptional

09 Dec 2009

Paul

View was unbelievable

The VIlla was better than the reviews listed on expedia, however a car is a must if you stay here. But the service and Villa itself was spectacular,

6/10

Pleasant

25 Jun 2009

Dawn

Hope to go back...but...

We had a super stay, fabulous setting, good facilities, excellent restaurant. The only disappointing aspect was that there was a wedding reception in the hotel on the Saturday night. We were not informed therefore removing the option of going out to eat that night. As it is we had to endure what I can only describe as a football crowd background to what should have been a quiet, romantic meal. The noise lasted until at least 1am!

10/10

Exceptional

06 May 2009

Marco

Excellent hotel I will be back as soon as I can

Very nice Villa in the middle of the Tuscany Valley, food is excellent, services and room comfort. Great location very closed to great places to visit like Siena, Florence, San Gimignano, etc. I will recommend it 100 %, great for honeymooners.

6/10

Pleasant

06 Aug 2026

Karina

Fin pool og spa men ikke god bar
God restaurant

4/10

Poor

17 Jul 2026

Marcus

Mögligt i utepoolen.
Servicen i restaurangen var verkligen weird.

Rakt igenom ganska dålig information hur allt funkade på hotellet, allt från hämta ut handdukar, till, att man måste boka lunch och att det är ett kort fönster för lunch.
Att det inte ingår städning, det skulle kosta 5euro per person och natt osv,
Överlag sådär.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Christina

Sehr gutes Restaurant!

Partner

6/10

Pleasant

09 Sep 2025

Kurt

Das gute Abendessen war der einzige Lichtblick

vor 16 Jahren waren wir begeistert vom Personal von dieser tollen alten Villa. Leider ist nur noch \"alt\" geblieben. Wir fühlten uns nicht Willkommen. Nicht einmal ein Bongiorno, oder einen Blickkontakt waren wir dem Personal wert. Keine Dienstleistung freiwillig. Das Zimmer hätte eine dringende Renovation nötig.

Partner

4/10

Poor

05 Nov 2019

Verified traveler

Le camere hanno un arredo fin troppo usurato , servizi igienici troppo datati.

Business Family

10/10

Exceptional

06 Oct 2019

Johanne

Endroit merveilleux, calme à recommander sans hésiter
Nourriture excellente, service courtois
Nous avons adoré notre séjour
Merci

Friends_and_family Friends

2/10

Poor

14 Sep 2019

CB

Bäder schimmelig - siehe Fotos, Lüftung zu laut zum schlafen und kann nicht abgestellt werden,
Ohne Warnung dann eine Hochzeitsfeier des Hotels direkt bei unserem Zimmer , Beschwerden der Gäste werden ignoriert, kein Manager vor Ort, kein Schlaf möglich, Polizeieinsatz erforderlich

- ich will mein Geld komplett zurück.

Leisure Partner

8/10

Excellent

13 Jul 2019

Natale

La camera veramente piccola

10/10

Exceptional

01 Jun 2019

Antoni

Consigliato! +++

Ottima struttura, fantastica permanenza. Torneremo sicuramente!

Partner

8/10

Excellent

07 Jun 2018

Patricia

Bom

O local é ótimo , escolhi um quarto standard , bem pequeno porém arrumadinho . Mas o café deixa a desejar para um resort e não tinha shampoo nem sabonete para banho no quarto . Tive que pedir. Não sei se não era para ter ou esqueceram . As piscinas são ótimas .

Partner

10/10

Exceptional

06 Jul 2016

Hana

Top!

Partner

10/10

Exceptional

23 May 2016

CHWA JIN

고품적인 가구들과..스파를 즐길 수 있어서 너무 좋았습니다.
가족 여행으로 너무 좋았어요..
레스토랑 음식가격도 비싸지 않고 맛있습니다.

Family

8/10

Excellent

06 Nov 2015

Verified traveler

Palazzo molto signorile con bellissime terrazze e un bel panorama.

Partner

6/10

Pleasant

10 Oct 2015

Vielreisender

Gute Basis für Florenz Besuch und Chianti Gebiet

Ohne GPS schwer zu finden, die Beschreibung auf der Homepage ist völlig ungenügend. Die Lage und der Ausblick entsprechen den Erwartungen. Der Lift mit einmaligen drei Türen ist ein Erlebnis für sich, es kracht und knarrt sodass man immer froh ist ausgestiegen zu sein. Ein Doppelzimmer mit einem einzigen Stuhl ist seltsam, Bett und Bad ausgezeichnet. Das Restaurant ist abends empfehlenswert, wenn auch einmal das Schweinsfilet zäh war. Frühstücksbuffet ist ausreichend wenn auch nur 3-Stern Standard. Gewöhnungsbedürftig waren z.B. die kleine Plastik Teelöffel, für ein 4 Stern Hotel nicht zumutbar.Die Rezeption ist überwiegend freundlich besetzt, die im Zimmer befindliche Hotel Information bietet die stundenweise Miete eines Internet Zugangs samt Laptop an, welcher allerdings nicht funtkionstüchtig war. Gratis Wireless war im Zimmer nicht und manchmal nur schwach zu empfangen sodass die Lobby aufgesucht werden musste. Obwohl das Hotel Spa anscheinend einen guten Ruf geniesst, ist nicht ein einziges Exercise Gerät vorhanden.

8/10

Excellent

17 Sep 2015

Verified traveler

Il personale alla reception al mio arrivo non è stato molto cortese, disguisendo circa il fatto di avere o meno la colazione inclusa. La mia prenotazione l'avevo fatta da un portale internet prevedendo la colazione (perchè per me è essenziale). Inoltre ritengo che un albergo della vostra categoria non possa prescindere dall'includere nel prezzo della stanza la colazione.
La sera a cena mi è stato confermato che invece la colazione era inclusa nella mia prenotazione, forse perchè avevo prentato la cena?o chissà?

Partner

8/10

Excellent

14 Aug 2015

Verified traveler

Geweldig Hotel

We hebben hier vijf overnachtingen gehad. Mooie locatie met een fantastisch uitzicht. Mooie grote kamer met minibar. Enige minpunt was dat onze kamer een kleine raam had. Goed restaurant met authentieke gerechten. Aangenaam vertoeven aan en in het zwembad en genieten van het prachtige uitzicht en omgeving. Voor ons voor herhaling vatbaar.

Partner