Comfort Inn - Pocono Mountain

6/10

Pleasant

15 Mar 2026

Tom

Front desk clerk seemed annoyed when wife and requested towels and washcloths. 2 adults for an overnight stay and we were given 1 towel and ZERO washcloths

The toilet is in a strange position - angled in a corner. The flusher handle was situated towards the back UNDER a shelf. Very odd

Partner

8/10

Excellent

09 Mar 2026

Richard

It was very relaxing. Beds wete comfortable.
Staff was great!!!

Partner

10/10

Exceptional

02 Mar 2026

Deborah

I stay there 4 to 5 times every year never a problem

Friends_and_family Family

8/10

Excellent

02 Mar 2026

KHEM

Room and everything else was okay,but edge of bed (floor) was dirty and no Matt on floor.

10/10

Exceptional

24 Feb 2026

Maria

The room are clean, Kid friendly, hot breakfast, nice indoor pool and helpful staff.

Family_with_children

4/10

Poor

23 Feb 2026

Cynthia

I was a bit disappointed as this comfort inn needed major updating. The check in area that was in the same area of the breakfast are had 2 garbage pails due to water leaking from the ceiling. The room that I was in was great in size and roomy but can tell that it was not cleaned probably as their was food particles on the floor next to the bed. Then there was only 1 towel for 4 pple. when i asked the front desk they had none. SMH. the rugs in the hallway, the wallpaper, etc....need to be vacuumed and wiped down. I paid $300 for my 2 night stay bc i was visiting family for the weekend and this hotel was closest to them. I wont be staying at this hotel chain again.

Family

8/10

Excellent

19 Feb 2026

wendy

adequate, well stocked breakfast

2/10

Poor

19 Feb 2026

Kevin

Gross. Only word that can be used. Visible bugs on the floor in the room when we arrived. Fine, lady bugs, not a huge deal. But here we are 4 days later shampooing our heads from a lice infestation. Would never stay again. Hallways need vacuum, the whole place needs renovation.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Selina

Everything about this location is awful. The photos are deceiving. There was no current safety/inspections posted. The vents were covered in black dust, the bathrooms were moldy and green, there were no sprinklers in the room. The staff was awful as well. The breakfast being served, was being picked at by one of the staff members while I was waiting in line. there were trash cans in the eating area, catching leaking water from the ceiling.

Nothing was fresh, fake eggs an no fruit. The entire place stunk of dampness, cracked walls, electrical lines dangling from ceiling.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Thomas

.

Leisure Partner

6/10

Pleasant

08 Feb 2026

thomas

The pool was closed. When traveling with kids we chose this comfort inn because the pool was there, so disappointed a bit. Breakfast was good! Thank you

2/10

Poor

07 Feb 2026

Melissa

Awful dirty nasty desk workers felt unsafe

4/10

Poor

29 Jan 2026

Benjamin

Floor needed to be vacuumed, freezer unit in refrigerator was broken, hair in the shower, broken toilet seat base, and key did not work after the first day and had to be replaced. Moisture would accumulate on the window and would pool at the bottom of the frame and onto the floor below. There was no fan in the bathroom to alleviate moisture buildup. Breakfast is supposed to be from 7:00-10:00, but when I came down a little after 9:00 they were already clearing it up.

Leisure Self

6/10

Pleasant

24 Jan 2026

Joseph

Old pictures in the listing. Place needs some updating. A bit rundown. Not falling apart but pretty close. Not the dirtiest but definitely not the cleanest. The hallways were dark, dirty and dingy. the room was visually clean from a distance but when you look close, there’s dust, dirt and grime in every corner. Didn’t encounter any bugs. floors in my room were cracked and had visual wear and tear. the bathroom faucet and the base of the toilet seat had some dust and hair and obviously sprayed and wiped down with minimal effort. Hotel is in a nice area and the breakfast was good, the woman who worked there that was in the breakfast area was very nice but was also very eager to make sure everyone was out of that area the minute it was over. Overall ok stay, but the place needs a lot of cleaning and upgrading. The attached restaurant was great!

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Gerardo

It wasn’t the best since the staff wasn’t very friendly. The hallway wasn’t clean.

Leisure Family

10/10

Exceptional

30 Dec 2025

Peng

great place. Nice pool

10/10

Exceptional

28 Dec 2025

Russell

Great room

Leisure

6/10

Pleasant

26 Dec 2025

Dave

ok good enough

6/10

Pleasant

24 Dec 2025

Kamal

Not bad

10/10

Exceptional

10 Dec 2025

John

Room was very clean, friendly folks up here in the poconos.

Business Self

2/10

Poor

09 Dec 2025

James

We checked in Saturday. For a hunting trip up the mountains. There was mold/mildew in the shower area. The bed was on some makeshift 2x4 bed frame. By Tuesday the room was never cleaned so we called down. Was told that cleaner was off. Wednesday still not cleaned. Thursday. Still not cleaned. We left a day early. When asking the front desk for clean towels he huffed when we had to go get them. Wish there was a way to upload pictures.

Leisure Friends

8/10

Excellent

08 Dec 2025

Dennis

I loved the breakfast, especially waffle maker

Partner

6/10

Pleasant

07 Dec 2025

Nicole

We didn’t stay for breakfast but my husband did try the coffee he said it wasn’t good. Staff was nice especially the morning lady. There were lady bugs coming out of the air conditioner in our room. Also the picture of the main lobby looks nothing the way it actually looks. It looks best up tbh.

Leisure Family_with_children

2/10

Poor

04 Dec 2025

Lawrence

Yes no maid service very very dirty fifty

8/10

Excellent

01 Dec 2025

Donald

Room was clean and updated flooring. Hallways were dirty and in need of updating.

Leisure Family

8/10

Excellent

24 Nov 2025

Qichun

Breakfast has sausage, scrambled eggs, waffles and others. Elaine is very friendly. Room is clean. Will stay again

2/10

Poor

16 Nov 2025

Kim

The staff didn't even make an attempt to appear as if the cleaned the room. There were pistachio shells right on the floor in the middle of the room. Not like they were missed in a corner. Plus, what looked like blood on the wall. I was in Room 505. Seriously, Seriously for the price, you would at least expect it to appear like they cleaned. Very disappointed

Friends_and_family Family

4/10

Poor

16 Nov 2025

Carmella

When we got to the room, I had to clean it. The ice bucket had stuff on it. The floor hadn't been swept. There were bugs alive and dead on the floor. A pile of dush on the light between the two beds. Flying Chinese beetles on the ceiling. I asked to have my room swept the next morning was told that that doesn't usually happen, then i let the front desk know that i didn't think it had been previously. When we got back someone had come in to sweep.

Business_and_leisure Family

10/10

Exceptional

16 Nov 2025

Daniel

Great place, clean rooms, friendly staff.

Business Self

4/10

Poor

09 Nov 2025

Melissa

The room was great beside the awkwardness of how the toilet was set . The front desk staff had no personality, barely even talked. The hotel definitely needs updated. They did not leave any washcloths for us. The location was good though for what we wanted. Also the hallways were very noisy and people were drinking in the parking lot. Doors were slamming at 2 an 3 in the morning.

Partner

4/10

Poor

07 Nov 2025

Matthew

The building was dark and dirty. Looked like it hadn't been cleaned in years.

Self

4/10

Poor

02 Nov 2025

Bryan

Hotel needed upkeep.
Room staff neglected to supply the proper amount of towels, and were absent when linens needed to be replaced leaving my gf and I to change the linens ourselves.
The fitness room was in a deplorable state: one out of three cardio machines was operating; no paper towels or cleaning solution to wipe off machines after use; t.v didn’t work

Leisure Partner

2/10

Poor

31 Oct 2025

Justin

The room was gross, they didn’t clean anything, hair all over the shower, bugs flying everywhere we checked in went to that terrible Mexican restaurant attached then came back a Checked out! They have signs in the hallway saying sorry for the look “they’re remodeling” but they’re not remodeling they just put them up cause they know it’s a crap hole

Leisure Family_with_children

8/10

Excellent

30 Oct 2025

Michael

Yes

Partner

4/10

Poor

27 Oct 2025

Shannon

This place is run down. The breakfast wasn’t great…just your normal free breakfast. We were supposed to have a king room but got 2 full beds. I went to the front desk & she gave us a king bed and said she “upgraded” us to a suite free of charge but it was down in the basement type floor and sketchy. The suite just had a living room area but with no tv. I was hoping for the jetted tub…not a living area that we didn’t need or use. She wasn’t friendly either. And housekeeping didn’t come on day 2. That was our 2nd time staying there but we will not be staying there again.

Leisure Partner

8/10

Excellent

27 Oct 2025

Karen

Good

Partner

2/10

Poor

27 Oct 2025

BRIAN

Desk person was on the her cell phone watching videos. We waited over 5 minutes will she watched. Gave us a key card to a room that was already occupied embarrassing the couple already in it. Went back to front desk, she replied yes I knew I did that, no apology. Run down, dirty. The toilet and sink was backed up. The person at the front said she was too busy to deal with it. Said she'd give us a plunger. Many, including us went across the street to McDonalds for breakfast because the coffee was empty, out of eggs and sausage was cold. This place is a true nightmare.

Leisure Family

6/10

Pleasant

27 Oct 2025

Jodi

Good enough to sleep in… housekeeping didn’t do a good job before our arrival (used soap in the shower, toilet paper resting on the holder, not on the roller).
The handicap room, there was a 3/4 inch lip at the threshold to the bathroom. Making it inconvenient for anyone in a wheelchair to maneuver over.

Leisure Partner

8/10

Excellent

26 Oct 2025

Rohit

Good & clean

4/10

Poor

24 Oct 2025

Aline

Ladybugs all over the room…
Breakfast is OK.
Aircon not working

Leisure Family

4/10

Poor

23 Oct 2025

Kerry

Not the best Comfort Inn I’ve ever stayed at.

Not very welcoming after a long drive. No smiles.
WIFI was very poor. Bed was extremely uncomfortable.
Toilet was “squished” into the bathroom in a diagonal position (very weird—that’s a first for us). See pictures below. They had Fox Television blaring in the breakfast room and wouldn’t change the channel because, as they said, “We watch it” meaning the desk clerk…in other words, it’s not for the hotel guests. Finally, the tv channel would go out every 5 minutes, freeze, and then come back.

Partner

8/10

Excellent

21 Oct 2025

Jennifer

I stayed here for a weekend festival over the summer. The accommodations were basic but convenient for being close to the event, which was exactly what I needed. My main frustration was that during my four-night stay, the TV never worked — and it seemed I wasn’t the only one having this issue. The staff did try to fix it a few times, but by the end of each night, I still couldn’t just relax and watch TV in bed. Since I was traveling alone, that was disappointing, and I ended up watching everything on my phone instead.

I’m planning to attend the same festival again in 2026, but I’m honestly not sure if I’ll be staying here next time. It was a bit frustrating to pay the full weekend rate without having the full amenities that were listed when I booked. That said, the staff were fantastic — friendly, helpful, and very knowledgeable about the area, even giving me great sightseeing recommendations

Leisure Self

2/10

Poor

19 Oct 2025

Mary

WARNING!! Filthy!! Filthy!! Filthy!!! Bed Bugs!! Nasty!!
I would'nt let a pig stay there!! Human excrement on floor in bathroom. Hallways disgustingly filthy. Floors in rooms were filthy! They had not seen a broom, mop or vacuum in weeks. The bed looked okay until I opened the covers to find BED BUGS!! YIKES!! Hair & mold in bathroom sink. I took pictures of all of this. The pictures of the property did not match what we saw in the interior. We went to the front desk to address to these issues and were told that Manager Eddie was off until Monday. I called Manager Eddie on Monday and was told he was not in today and was promply hung up on. This hotel puts a stain on all other Comfort Inns. The owner needs to nake sone drastic changes soon. I DEMAND A FULL REFUND!! I tried to upload some pictures, but this site seems to want to hide these problems

Friends_and_family Family

2/10

Poor

15 Oct 2025

Lauren

Filthy. Bugs on ceiling. Water leaked through ceiling and flooded bathroom. An old Spring Matress. Terrible

2/10

Poor

14 Oct 2025

Paul

I called to cancell this multiple times because the concert was cancelled. The manager refused to cancell even though there was over a month he could have rebooked the room. I cannot beleive hotels.com is renting rooms that are uncancellable. I will NEVER USE HOTELS.COM OR THIS HOTEL CHAIN AGAIN IN MY LIFE!!!!

8/10

Excellent

13 Oct 2025

Charles

Light switch inside door didn't work

Self

2/10

Poor

12 Oct 2025

Linda

Didnt eat in your dirty hotel.

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Kevin

Good centralized location for a weekend getaway in the Poconos with my main squeeze

Leisure Partner

8/10

Excellent

09 Oct 2025

Richard

breakfast was good. dinner at the attached restaurant was incredible!!!!!

Leisure Partner

4/10

Poor

06 Oct 2025

Dustin

I am currently in the process of getting a full refund. This property was completely nasty. My wife and I ledt 1 hour after arriving.

4/10

Poor

29 Sep 2025

Lee

Very very very very Old building with minimal maintenance. No exhaust fan in the bathroom. It takes several hours to get the smell out when you go #2. Not returning to this place. Asked PM Receptionist for touristic places and directions at check in, but told us she is not from the area. AM receptionist was able to help. Gave us printed instructions to touristic places. Why couldn't PM receptionist do that? Instead, she was busy shoving food down when checking us in. We asked the same Qs. Bfast is just ok. Thank you AM receptionist.

Partner

8/10

Excellent

25 Sep 2025

Haider

Poorly maintained

Friends_and_family Family

6/10

Pleasant

25 Sep 2025

Henry

Just OK

10/10

Exceptional

24 Sep 2025

Juan

Great

Leisure Family

6/10

Pleasant

21 Sep 2025

Jennifer

We were on floor 2. It looks like it’s in the middle of renovations. Material laying on the floor. There was also a dog barking early morning in the room beside us.

Leisure Family

8/10

Excellent

21 Sep 2025

John

Good place for a decent price

Didn't bring my bathing suit and so I didn't get to try the pool or whirlpool. Too bad...

It's a decent, basic hotel. Very busy at check in. Come early. The hallways need to be renovated, but the rooms are clean and pretty nice.

Self

2/10

Poor

19 Sep 2025

Chris

Disgusting had to leave didnt stay at the property. Pictures dont match the hotel. Gross, stained sheets, not clean

Leisure Family

8/10

Excellent

18 Sep 2025

Sarwah

It was good. But it seems like they may be under renovation.. it seems kind of outdated as far as rug wife and the first room that I was in, the toilet didn't flush all the way. 1 2 the desk and ask for another room. Everything afterwards was good.

10/10

Exceptional

14 Sep 2025

Stephen

Has a pool and a game room, neither of which I used, but good to know they have them. Big bathroom, comfy bed, right off the highway

Leisure Self

10/10

Exceptional

13 Sep 2025

Bridgette

The room were very beautiful, nice window view, no bed bugs, no roaches. Bed was very comfortable.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Jillian

I was not impressed with the cleanliness of the hotel. but overall they

10/10

Exceptional

07 Sep 2025

Ryan

Was perfect for the price. Rooms seemed clean, staff was pleasant to work with, and breakfast was included. Booked it very last minute and wouldn’t hesitate to book here again.

Leisure Partner

8/10

Excellent

02 Sep 2025

Silvia

Need it more towels and soap

6/10

Pleasant

01 Sep 2025

Gwendolyn

Upon arrival the staff member was rude and disrespectful. He finally checked us in a 1:30pm into a room that had no television. We asked her how to fix it she said that maintenance was gone. The evening shift staff moved us to a better room. The area is perfect for what we came for.

Leisure Partner

2/10

Poor

31 Aug 2025

errol

The hotel need to be shut down on remodel it is very bad

8/10

Excellent

27 Aug 2025

Troy

Needs to be updated. It is 25 to 30 minutes from everything you want to do. Housekeeping worked hard to keep rooms clean and ready. Overall not a bad stay.

Leisure Partner

8/10

Excellent

18 Aug 2025

PROSPER

I read the reviews on this hotel and was terrified to stay at first - but after a quick prayer because I was scared, my family of 8 checked in and .. i can’t lie - we had an awesome stay. With it being a two star hotel, we came with very low expectations - but we were met with the unexpected. The beds were clean, the towels were as well. We did not see one roach or bug that people were complaining about. If it makes a difference, we stayed on the fifth floor. I actually love the room interior and the rooms were actually clean. It was actually cleaner than 4 start hotels i’ve been to. I think management is finally doing soemthing about the complaints.

The only things that could’ve been better are the breakfast options, elevator, and interior hallway design. One waffle maker is not the ideal option lol. Additionally, the elevator closest to the entry was not working which means we had to use the one at the back. The interior was .. not the best. I think we preferred using the stairs at one point for our safety. The hallways could do with some usages. For example, the carpet. Changing that would be a huge upgrade for the hotel - why not make it like the ones inside the rooms? Also, sometimes the key cards won’t work so perhaps an update on the key system would be huge.

We did not witness “crazy” people - if anything, it was quite empty. It was quite ideal for our visit to one of the resorts nearby. The breakfast ladies were also really kind and their smiles are infectious

Leisure Family

6/10

Pleasant

17 Aug 2025

Kimberly

Upon checking in the air conditioning in my room did not work, so I went to pick up the phone to call the front desk and I noticed a sticky substance on the receiver of the phone. I went to the front desk and they immediately moved my room. However when I came back in that night my keycard did not work and I had to return to the main desk again, they reconfigured the card but it still didn’t work.

6/10

Pleasant

17 Aug 2025

Iris

Not what I expected from the pictures on their website. Old and not very clean rooms. Bathroom shower has pink mold and old soap on shower self. From the 3 front desk employees, only one was nice. I would not stay here again

Leisure Family

6/10

Pleasant

16 Aug 2025

chiara

Room was fine. Never had our room cleaned or garbage taken so we had to leave it outside the room (everyone else seemed to be doing it as well). Whole fourth floor smelt of chlorine. Would stay here for a night or two if you aren’t planning on being there long.

Leisure Friends

4/10

Poor

12 Aug 2025

tyler

When we checked in the girl behind the desk was texting and it legit took her 30 seconds to even look up that we walked in. I wouldn’t complain if that was the only issue . I know the hotel is under construction but she gave us the furthest room from the elevator and I had a noticeable hurt leg but whatever. But after we went to get food our keys stopped working so I called the front desk to see if they could help us in our room the girl said no I can’t leave the front desk I’m the only employee down at the front desk. So I said fine I will hobble down and she wasn’t even at the desk it was guy. So she straight up lied to not help. Not a good way to start our vacation. The breakfast was decent .. but the lady putting all the food out seemed annoyed we were getting food. I just felt like we were unconvincing every one, the next day my bf didn’t feel good I asked if we could extend the check out the lady said no even before I could ask the question we wanted to check out at 12 … she said she had too many people coming that day… well how about you take care of the guests that are here now not your future guests.

Leisure Partner

2/10

Poor

11 Aug 2025

Danielle

We opted to stay in a hotel during a music festival - for shower, ac, and bed. The room had no hot water and we were told someone would come look at it - they didn’t. We couldn’t even have showers. We had a whole ordeal with our safe with our ids, keys, money get locked in as well. I regretted staying here

Leisure Partner

8/10

Excellent

07 Aug 2025

Georges

Surprising great stay

Nice and comfortable hotel with a very good size pool to relax and exercise. The breakfast was tasty and service was great and attentive. Great stop in a cozy and safe hotel

2/10

Poor

07 Aug 2025

sheila

The clerk who checked me in was very nice and efficient. We left for groceries and returned an hour later to go to room. Elevator was down so took the stairs. Stairway and hall floors were filthy. The bathroom in our room had used towels hanging and the toilet was pulled out from the wall (don’t know why) Room not very clean. We felt unsafe and uncomfortable and did not stay. Was only in room about 10 minutes. Checked out. I did contact manager who refunded my money, for which I was thankful.

8/10

Excellent

04 Aug 2025

Angel Joel Ruiz

Property was fine, just a few areas of the room needed painting. Overall a nice stay.

Leisure Friends

4/10

Poor

03 Aug 2025

Matthew

Many amenities in the area. Hotel was quiet and pet friendly is a perk if you are traveling with a fur baby.

Leisure Partner

8/10

Excellent

01 Aug 2025

Alexis

It was an average hotel experience. Staff did their job but weren't kind or courteous. The pool was a nice addition, but also added water damage and a strong mildew smell throughout. No towels or wash cloths, we were given pool towels that were lieratlly falling apart at the seams. The bed was comfortable, but the linens could have been better cleaned. Hair on the outer blanket and it had a slight tan hue, either the linen is very old or their washers are not up to par and stained them. Dust and hair on the floor, very obvious that they skipped a sweep/mop. housekeeping seemed like a rush job overall, confirmed by them attempting to enter our room 5 minutes after check out. appliances were the best feature, minus the coffee maker and the fridge which again, skipped over to conserve time. location is okay, though the construction on 940 and the PA turnpike made travelling within the area a hassle. The surrounding food options were okay. The restaurant/bar attached seemed nice but pricey. any other decent restaurants are 15 minutes away in downtown White Haven. Overall, the stay was satisfactory, bring your own cleaning supplies, towels and washcloths, which I feel most hotel guests do nowadays, and the stay will be to your liking and price range of you are willing to explore the area for activities and food!

Leisure Partner

2/10

Poor

28 Jul 2025

Harry

unexpected nightmare

so, i wish i had known how terrible this rooom was before we reserved it. im stil getting creeps just thinking about it! first thing i noticed was the chair, upholstered in dark brown filthy with stains and white crud and greasy matted armrests. I wouldn't allow my dog in it! the floor was swept and I couldnt tell if it was clean. the bed was made with fresh sheets and comfortible. the wall next to my side of the bed had drips running down it. I shudder to think what it was! same by the waste basket, brown drips on the wall and container, chew, spittle, food, drink? then we get to the bathroom...this was the most sickening room the handles to the faucets, toilet and shower handles were grimey and filthy with visible crud.. the soap bottle had dirty drips all over it and brown crust on the pump. the quick fixes on the grout everywhere in the bathroom were dirty and done without care. amazingly someone thought-thread bare towels were okay. our bathmat had a salad plate sized hole in it. not a tear but a place where the weave was missing. quite a defective towel. it was not effective and should not have been in service but rather trashed

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Diane

1 night ok, but wouldn't stay there for a week

The bathroom has mold in the shower and on the sink counter, exhaust fan didn't work & was dirty, one light was out and the light cover needed to be cleaned. That was just the bathroom! The carpet in the hallway(s) needs to be cleaned and/or repaired. Hallway molding was falling off and the lobby elevator was not working. The freeze in mini fridge needed to be defrosted you can't open the door. The only nice thing is flooring in the room was newer and the beds were fine. Lobby was nice.

Friends_and_family Friends

6/10

Pleasant

26 Jul 2025

Gay

Place is rundown, furniture dinged and dented. Peeling carpet trim in hallway. Sheets and towels were clean, bed comfortable. Breakfast adequate but somewhat unappealing. Cheap room rates. Easy access to Penn Turnpike

Leisure Partner

4/10

Poor

23 Jul 2025

Kristine

Staff didn’t come to clean room or bring fresh towels. Elevator was broken. Hotel was pricey for condition of hotel which needs some work and lack of customer service.

Leisure Partner

2/10

Poor

22 Jul 2025

Verified traveler

Would not Recommend, not worth the price.

The property is a 1.0 star at best, and should be the same with ratings.

The staff were friendly and helpful, but could not overcome the ill-repair of the facility.

Pros-

1. Breakfast was ok, but one of the highlights of the stay.

Cons -

1. Garbage overflowing in outside receptacle.
2. Elevator out of order
3. Stairways dirty
4. Bathtub drain rusty
5. Bathtub calking needed replaced and had mold in most of it. (None of the family members were willing to take a shower).
6. Bathroom very small, toilet a child size to accommodate the size of the room, an turned in an odd angle.
7. The morning we left, the cold water went out and rooms were getting flooded.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Verified traveler

We arrived after a long day of driving and they couldn’t honor our reservation for two beds. We had to leave and drive home two hours in the middle of the night.

6/10

Pleasant

20 Jul 2025

Matthew

Good food at Mexican restaurant next door. Lobby was nice, breakfast other than waffles was cold (bacon, eggs). Guest room was clean. Bathroom light out, outlet didnt work, bathroom fan didnt seem to work. A landscaper hasnt touched this property in a couple years. Weeds very high, discarded cig butts everywhere, empty beer cans dumped off railing by sidewalk, elevator was broken, shattered glass in the door to 300 series rooms.

Leisure Self

4/10

Poor

19 Jul 2025

Barbara

Pleasant staff but property was not in good condition nor was it deeply clean. I stayed four nights and a housekeeper wasn’t in my room at all. Some areas were not well cleaned.

Leisure Self

2/10

Poor

19 Jul 2025

Kristin

There was not anything that my family and I benefited from at the hotel.

Business_and_leisure Family_with_children

6/10

Pleasant

18 Jul 2025

Michael

Bed was uncomfortable and had people fighting and loud in the next room

Business

6/10

Pleasant

17 Jul 2025

Patrick

Not much around and very expensive restaurant on grounds but room was fine

Leisure Family

2/10

Poor

14 Jul 2025

Kyle

The water was shutt off after a day of paintball for me and my sons and we couldn't shower.... also the place was filty dust and mold

Leisure Family

6/10

Pleasant

14 Jul 2025

Robin

The hotel has been remodeled in an average way, the new paint and surfaces are good but leaving old doors, bathroom faucets, etc.

Leisure Family

4/10

Poor

10 Jul 2025

Verified traveler

Yuck!

The hotel needs to be renovated, disinfected and sterilized. The hallway carpet was so filthy that I had to cover my face with my shirt. When I got into the elevator, I gagged and almost threw up from the smell. They charged a fortune for the night because it was last minute. The room was old and dated but the bathroom and sheets were clean and water pressure in the shower was good. Will never go back again, holiday inn across the street was like the ritz in comparison.

Partner

10/10

Exceptional

06 Jul 2025

Jodi

Room was clean.

4/10

Poor

01 Jul 2025

Barb

Good location. But although we were told room would be cleaned on the third day it was never cleaned. We stayed Wednesday to Sunday. We only had 1 towel and washcloth per person and had to repeatedly ask for clean towels. The window leaked during a rainstorm and water was puddled on the floor. We reported it to desk and she just handed us towels to clean it up. Will be avoiding Comfort Inns in the future

Leisure Partner

2/10

Poor

01 Jul 2025

carolyn

people complaining in lobby that they have no towels no soap etc...they wanted to put me in a pet friendly room with a baby.

did not stay at property canceled resevations

Leisure Family

2/10

Poor

30 Jun 2025

Caroline

We stayed at this property over a weekend in June. The bathroom had a leaky faucet, the room was not clean, and we asked for another room or to cancel the rest of our stay after the first night. We were told that there was and would not be a manager on duty, so the person at the front desk could not help us with anything. They also told us that they were understaffed on the weekends, so our rooms would not be cleaned. When we asked them how we request/get clean towels and bathroom issues, the person at the desk said they did not know. We then called Expedia, they called, the office, and were told the same thing. Absolutely terrible!

Business_and_leisure Family

8/10

Excellent

25 Jun 2025

Maurice

Easy access from interstate

10/10

Exceptional

22 Jun 2025

Tara

Kind staff

Leisure Family