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Mercure Chartres Est

Chartres · France

24 Avenue Gustave EiffelView location

8.6/10Excellent925 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.6/108.6
Condition8.6/108.6
Location7.4/107.4
Neighborhood7.0/107.0
Value8.8/108.8
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Chartres Est

A fully renovated hotel for an upscale experience. Ideally located on the edge of Chartres, a few minutes from downtown and the famous cathedral, Mercure Chartres Est welcomes you in a modern, refined setting.

Whether you're here for a business trip or a tourist getaway, take advantage of a completely redesigned hotel that offers comfort, elegance and quality amenities. Comfortable and modernized rooms.

Read more about this hotelShow less

With a stay at Mercure Chartres Est in Chartres, you'll be a short 4-minute walk from Karting de Chartres and within 3 minutes by car from Illiade Exhibitions Center. This hotel is 2.2 mi (3.5 km) from La Maison Picassiette and 2.7 mi (4.3 km) from L'Odyssee.

Make yourself at home in one of the 77 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and complimentary weekday newspapers. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Chartres?

This hotel has 1604 square feet (149 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 9.75 for children
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: EUR 50 (subject to availability)
    • Late check-in fee for check-in between noon and 2:00 AM
    • Late check-out fee: EUR 50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    French

    Romanian

    Danish

    Spanish

Nearby attractions

Karting de Chartres 0.3 km / 0.2 mi
Illiade Exhibitions Center 2.8 km / 1.7 mi
La Maison Picassiette 3 km / 1.9 mi
L'Odyssee 3.2 km / 2 mi
Parc des Bords de l'Eure 3.7 km / 2.3 mi
Église St-Pierre 3.9 km / 2.4 mi
Escalier de la Reine Berthe 4.4 km / 2.7 mi
Labyrinthe Végétal 4.5 km / 2.8 mi
Church of Saint-Andre 4.5 km / 2.8 mi
Municipal theatre of Chartres 4.6 km / 2.9 mi
Fine Arts Museum of Chartres 4.6 km / 2.9 mi
Chartres Cathedral 4.7 km / 2.9 mi
International Stained-Glass Centre 4.8 km / 3 mi
Portail Royal 4.8 km / 3 mi
Clocher Vieux 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2005
  • Year of most recent renovation: 2005
  • Total number of rooms: 77
  • Number of floors (main building): 4
  • Single rooms: 4
  • Twin rooms: 26
  • Double rooms: 39
  • Triple rooms: 8
  • Accessible rooms: 4
  • hotel
  • American Express
  • Diners Club
Show 42 more facilities & services
  • MasterCard
  • Visa
  • EuroCard
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Game room
  • SaunaExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • FitnessExtra charge
  • Horse ridingExtra charge
  • Billiards
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Chartres Est

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BED • 1 Bedroom • 23 m²DBL.AS-QN
    DOUBLE CLASSIC QUEEN BEDPhoto unavailable17 photos

    Mercure Chartres Est

    DOUBLE CLASSIC QUEEN BED

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Mercure Chartres Est

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Mercure Chartres Est

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Chartres Est

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Mercure Chartres Est

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Chartres Est

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Chartres Est

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mercure Chartres Est

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 23 m²TWN.ST
    TWIN STANDARDPhoto unavailable10 photos

    Mercure Chartres Est

    TWIN STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Shower: 1
    • Tea and coffee making facilities
    • Pillow menu
    • Toiletries
    • Housekeeping
    • Soundproof room
    • Satellite TV
    • Desk
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Chartres Est

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Chartres Est

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 23 m²TWN.AS
    TWIN CLASSICPhoto unavailable17 photos

    Mercure Chartres Est

    TWIN CLASSIC

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Mercure Chartres Est

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Chartres Est

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Chartres Est

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Mercure Chartres Est

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Mercure Chartres Est

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Chartres Est

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Chartres Est

8.6
Excellent
925 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
7.4 /10
Neighborhood
7.0 /10
Value
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
Guy
Hotel, restaurant and staff are really nice. Having an electric car meant that it was really helpful having the Tesla superchargers in the car park.
Hotel employees were also very lovely with our Labrador. Would happily stay here again.
Partner
10/10
Exceptional
16 Jun 2026
Guy
Hotel, room, restaurant, facilities and staff were all lovely.
Pet
10/10
Exceptional
12 Jun 2026
Alex
Le personnel était très attentionné, courtois et serviable.
Partner
10/10
Exceptional
05 Jun 2026
Dominik
Friendly and helpful people at the front desk.
Self
8/10
Excellent
01 Jun 2026
Laurent
A déplorer la douche sans barre d'appui ni bac antidérapant et comportant une marche de 10 centimètres environ.
La chambre est petite pour un 4 étoiles et la nécessité de claquer la porte pour la fermer quand on quitte la chambre (commun à toutes les chambres) trouble la tranquillité de l'endroit.
Partner
6/10
Pleasant
10 May 2026
Youssef
The room was clean and the staff was very welcoming but the bar and the restaurant were closed saturday. It's annoying after a long trip
Partner
10/10
Exceptional
03 May 2026
Pascal
Tout était parfait.
L'hotel a été restauré avec goût.
La literie de qualité apporte une sérénité de sommeil extraordinaire
Friends_and_family Family
8/10
Excellent
01 May 2026
James
Room was clean and Brekafast was good value with lots of choice on offer. Air conditioning in both our rooms wasn’t working so the rooms were hot, we informed staff but they just said it’s not working and nothing can be done.
10/10
Exceptional
26 Mar 2026
Paul
An excellent modern hotel. The dinner was excellent and the breakfast superb. For the price it is a must visit hotel.
Partner
8/10
Excellent
16 Jan 2026
Herve
Good as this hotel is new
But mandatory to pay at the beginning instead of end of stay.
10/10
Exceptional
07 Jan 2026
yassine
Top propre calme et confort
Business
8/10
Excellent
12 Dec 2025
Marc-Antoine
Très bon séjour, hôtel impeccable, chambre propre chaque jours, c’est très plaisant. Accueil et employés très agréable.
Business
10/10
Exceptional
09 Nov 2025
Mairi
Friendly helpful staff, very comfortable, clean room, bathroom and bed.
Partner
10/10
Exceptional
28 Sep 2025
Mairi
Very good helpful, professional staff. Clean, comfortable room, good shower and plenty of hot water. Good wi-fi.
Partner
4/10
Poor
19 Jul 2025
Jan
Ik kies een hotel met restaurant en die is dicht, de airco van de kamer kan niet lager dan 19 graden, douche lekt en erg karig ontbijt.
Family
8/10
Excellent
30 Jun 2025
Cynthia
Everyone was very nice. The place is a little tired. Fine for a night.
Leisure Partner
8/10
Excellent
23 Jun 2025
sylvie
J ai beneficie d une chambre refaite donc agreable
La salle du petit dejeuner est agréable , un plis avec les fruits coupés
Business
4/10
Poor
16 May 2025
SAMUEL

Plutôt déçu

Habitué de la licence, j'ai été plutôt déçu par trois points :
- qualité de la literie.
- chaleur dans les chambres avec clim inactive.
- réponse de l'accueil quand je leur ai dit qu'il faisait trop chaud : \"Ne vous plaignez pas vous n'étiez pas au 3ème\".
Business
10/10
Exceptional
01 Mar 2025
Christian

Appréciable

Hotel très propre, les employés sont au petit soin, le restaurant est bon, le petit déjeuner bon. Petit bémol, j’avais la chambre 301 qui est proche de la chaufferie donc j’avais un bruit de fond de ronronnement mais avec mes boules quies j’ai néanmoins bien dormi. A savoir qu’on m’avait mis dans cette chambre comme j’avais demandé à avoir une vue sur le parking pour mon véhicule.
Et malgré le fait d’avoir mis le thermostat au max je n’avais pas particulièrement une bonne sensation de chaleur; mais on n’y est malgré tout très bien et la propreté sur place m’a permis de me sentir tout de suite bien dans ma chambre.
Self
10/10
Exceptional
20 Jan 2025
PHEULPIN

Top

Très bonne expérience, nous venons souvent dans cet hôtel et nous y sommes toujours très bien accueillis.
Friends_and_family Family
8/10
Excellent
17 Nov 2024
Robert
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Partner
10/10
Exceptional
08 Nov 2024
Alistair

Excellent

Excellent
Friends_and_family Friends
8/10
Excellent
29 Sep 2024
Mairi
The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.
Partner
10/10
Exceptional
23 Sep 2024
Thomas

A couple of minor negatives but a great stay overa

Overnight stay en-route. Room immaculate with brilliant bathroom and powerful shower.Tesla EV chargers in car park. AC had failed but room not uncomforably warm
Partner
10/10
Exceptional
21 Sep 2024
Mairi

A very clean comfortable hotel

We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.
Partner
10/10
Exceptional
30 Aug 2024
Cecile

Très bien

Très bon hôtel de chaîne mais très qualitatif.
On a adoré
Business
4/10
Poor
17 Aug 2024
Emma
We only booked this hotel because the details said it had a restaurant, and after a long journey we just wanted to relax at the hotel. When we arrived we were told that it was shut until September.
At breakfast we were ignored for at least 15 minutes before we were finally seated. Unfortunately there was no food left to eat so we left and asked for a refund. The excuse we were given by a staff member was that it was a busy time! She did offer us all a hot drink which we appreciated.
Leisure Family
10/10
Exceptional
27 Jun 2024
Séverine

Super hôtel

Malgre les draps de lits et le menage un peu limite j ai passe une excellente nuit
Restaurant de l hôtel au top et serveurs sympa
Business
8/10
Excellent
21 May 2024
Wendy
Limited food offered in restaurant and strange not to have a bedside cabinet. Staff were superb helping us with a problem while there.
Leisure Partner
10/10
Exceptional
19 May 2024
Verified traveler

Great budget hotel

British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all
Partner
8/10
Excellent
22 Apr 2024
Colin
A warm welcome when we arrived and we were well looked after by the staff.
Leisure Partner
10/10
Exceptional
27 Mar 2024
Mrs M

New restaurant

We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright
Business
10/10
Exceptional
03 Jul 2023
Verified traveler
Un hotel agréable dans une zone calme à 8 minutes du centreville en voiture. L'accueil du personnel était parfait.
Friends_and_family Family
10/10
Exceptional
03 Jul 2023
Mairi

Clean, comfortable and convenient

We regularly stay overnight at the Chartres Kyriad on our way south. We were given a ground floor room which was very convenient. The room looked like it had been newly painted and was very clean. The bed was comfortable and the sheets were very clean. There were plenty of electrical points to charge our devices.nThe bathroom was in good condition, very clean and the shower was excellent. The only disappointment was that although the website says there’s a restaurant, it isn’t open on weekends. Not ideal if you don’t already know to be prepared to go out again after checking, to find food outlets.
Partner
6/10
Pleasant
23 Jun 2023
Alan
Overpriced for what I paid. Standard room was in need of refurbishment. Shower door needed attention and mould on sealant
Business
8/10
Excellent
03 Jun 2023
Verified traveler

Top mais…

Hotel propre et bien situé. Chambre propre et bien équipée ! Dommage que le lit soit si dur, une vraie planche…
Business
8/10
Excellent
12 May 2023
tony

Tarifs incohérent restaurant

Bon séjour en revanche hyper choqué de voir un tel niveau de pris élevé concernant le restaurant (14€50 le buffet d entrée) plus que prohibitif comme prix pour avoir des produits industriels même pas faits maison il est clair que concernant l hôtel en lui même ras mais le restaurant c'est fini je n'y retourne plus...
Business
10/10
Exceptional
12 Mar 2023
Felice
Clean and convenient. The gentleman at the front desk as friendly and helpful. The beds and room were nice. We were happy we chose them!
Leisure Family
8/10
Excellent
03 Dec 2022
Janice
We knew the restaurant was closed at the weekend but had hoped to find a meal within walking distance. We should have looked at Google maps - the hotel is a long way out of town so you have to drive to find a restaurant.
Leisure Partner
10/10
Exceptional
29 Sep 2022
Woodrow

Excellent spot for overnight stay in Chartres.

Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.
Friends_and_family Family
10/10
Exceptional
05 Aug 2022
Andrea

Excellent customer service

Extremely helpful staff. We recieved an email informing us our teenager had unfortunately left something valuble behind having stayed for a brief stopover. Following a phone call, the hotel speedily researched postal costs, took payment and posted this item the same day to us at our holiday destination . Thank you Jennifer for your excellent customer service.

Rooms were clean and quiet. Great choice at breakfast buffet. Plenty of parking and a huge number of charging points for electric vehicles!
Friends_and_family Family
8/10
Excellent
20 Jun 2022
Kenneth
Typica Kyriad. Room is well priced, meals overpriced, but good.
Leisure Family
8/10
Excellent
17 Jun 2022
Stephen
Good size room friendly and helpful stall good food and wine
Partner
10/10
Exceptional
15 Jun 2022
Mairi

Very reasonably priced comfortable hotel

We always stay at the Kyriad, Rue Gustafe Eiffel, Chartres as a half way point to our destination. It’s convenient for the N154. The rooms and bathrooms are always clean, the beds are comfortable and the showers are good. We usually have breakfast which is buffet style offering a good selection of food, freshly squeezed orange juice and excellent coffee.
Partner
2/10
Poor
30 May 2022
Verified traveler
We arrived late at night after a full day of travelling. We checked in fine and given our room number. When we arrived into the room it hasn’t been cleaned so back down to reception we go to be told they are understaffed and had problems. The young girl was running ragged managing the reception and restaurant. We understand to a certain degree with the aftermath of Covid but we were tired and not impressed that they had all day to clean the room (we arrived at 10pm at night) so not what we wanted to hear. She offered us a free drink and nibbles and called her colleague promptly to clean the room so we had to wait half and hour. We were patient enough but it was still not acceptable enough to be given a dirty room when we were ready to crash into bed. It could have been a different story if we had young children with us. However, the young lady did all she could with no help from management etc. I would still stay here again as the facilities are nice but shame about the lack of attention and staff management.
Partner
10/10
Exceptional
16 Jan 2022
Richard

Great for stop overs

Second time I've used this hotel on a stop over on a long journey through France. It's good value with a great breakfast and plenty of parking. Comfy beds. It's not in town so not for staying for Chartres but perfect for stop overs. Staff actively helpful too.
Partner
6/10
Pleasant
09 Dec 2021
Verified traveler

A little disappointed

Our room was cold and we could not increase the heating. When we complained the receptionist just said it was because the hotel was full and there was not enough heat to go round the 100 plus rooms!!!! The drainage from the shower tray was almost non existent so had to keep turning the shower off to allow the water to run away. We have used this hotel on a regular basis for years but the standard has been declining. Last time, two months ago, there was a problem with the shower falling off the wall because there were screws missing. It seems that the standard of maintenance had not been kept up. Such a shame as the hotel is ideal, it has a large car park and being on the outskirts of Chartres it is easy to get into the centre.
Partner
10/10
Exceptional
02 Aug 2021
Verified traveler

Comfortable, very clean room and bathroom

We regularly book the Kyriad and are never disappointed. Good size, clean comfortable room with sockets for plugging in phone/iPad charger. Comfortable king size bed with very clean linen. Very clean bathroom and good hot shower. The only thing I’d mention is the shower seal in room 9 is discoloured and needs to be replaced and one of the towels had two holes in it. A very good buffet breakfast. We usually eat dinner in the restaurant but were disappointed that it is shut at the weekends. There is a burger bar 3minutes walk away but would have preferred to eat at the Kyriad restaurant.
Partner
10/10
Exceptional
27 Jul 2021
Jacqueline

Overnight stay

Comfortable hotel, friendly helpful staff, excellent breakfast
Partner
10/10
Exceptional
09 Oct 2020
Mel

Great stop over

Lovely hotel very clean great stop over on our way to spain definitely use it again dog friendly
Partner
10/10
Exceptional
16 Aug 2020
Mairi

another great stay at the Kyriad, Chartres

We always stay at the Kyriad, Chartres on our way to south west France. It’s welcoming, comfortable, very clean room & shower, very good restaurant and great value for money. Excellent Covid preparations and good clear instructions.
Partner
8/10
Excellent
22 Mar 2020
Jenny
I have stayed here before, and it is a perfectly adequate hotel to stay in for one night if you are en route to somewhere else in France. It's a shame that the restaurants are never open on Weekend evenings, however, as all restaurants are currently closed because of the virus, it didn't make any difference to my stay.
Friends_and_family Family
10/10
Exceptional
20 Mar 2020
Rodolfo A

Good hotel for the price

Noisy air conditioning in tve room. Otherwise ok
Self
8/10
Excellent
30 Oct 2019
Mairi

The Kyriad, Chartres.

We like the Kyriad because it’s convenient and is easy access to the town centre and the motorway. The rooms are usually very clean, the bed comfortable and the sheets are always clean. We weren’t happy with the cleanliness of our room and noise from traffic the last time we stayed but received a very prompt apology from the management. We were offered a room on the same side of the building this time but asked for a room facing the car park. The male receptionist was a little unwilling to accommodate our request but gave us another room facing the car park after I explained we’d complained about the room on our previous visit a month earlier and insisted on being given a room on the car park side of the building. The room we were given was clean, comfortable and quiet and we had a good night’s sleep before continuing our journey. I’m glad we gave the Kyriad another chance.
Partner
10/10
Exceptional
17 Oct 2019
Verified traveler
Great for our short stay. Good room size. Friendly helpful staff.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2019
Keith
Very enjoyable, food excellent, would come again !
Partner
8/10
Excellent
12 Aug 2019
Verified traveler
Very good value for money . Quite newly built with basic but perfectly functional rooms. A bit remote from the town but with its own bar and breakfast room . Handy for the main routes through Chartres .
Leisure Partner
8/10
Excellent
31 Jul 2019
Kevan

Quiet hotel

Quiet Sunday evening with perhaps a quarter full
Have stayed there many times
Midway between Calais and the Mediterranean
No restaurant on Sunday but restaurants are near
Without sat nav the hotel is hard to find
Good breakfast before 9am during the week
Have meet the french swimming team there enjoying breakfast on one occasion
Partner
10/10
Exceptional
19 Jul 2019
Seamus

Excellent WIFI, friendly, convenient, good value!

Friendly helpful staff, convenient for overnight stay when on Road Trip, good facilities for budget hotel, excellent WIFI (was important for me)
Partner
8/10
Excellent
29 Mar 2019
Mairi
Easy to find, close to major roads but in a quiet area. Not far from city centre and Cathedral. Friendly helpful staff, good size, clean room with sockets for charging mobiles etc. Comfortable bed, clean sheets & towels. Good hot shower. Good restaurant meals and breakfast.
Partner
8/10
Excellent
13 Oct 2018
Eric

Good stop over location

Always stop here. Good access, and plenty of safe parking
Partner
10/10
Exceptional
11 Sep 2018
Verified traveler
Very nice simple. Rooms a little small but nice and cosy. Quiet location
10/10
Exceptional
10 Sep 2018
Adrian
A well run hotel in a quiet location
6/10
Pleasant
03 Sep 2018
Julie

Hotel ok,

Hotel clean and tidy.

Breakfast two out of three days was ok. But one day went down at 9.30 Nothing much left. No more available according to waitress (breakfast was until 10am) so was disappointed. Mentioned it to reception who did give a small discount, but shouldn’t happen.

Partner
6/10
Pleasant
24 Aug 2018
Pat

Nice hotel with secure parking

Meals and drinks too expensive especially breakfast.
8/10
Excellent
13 Jul 2018
Verified traveler
comfortable hotel met our needs we stayed with our 2 dogs good room size
8/10
Excellent
13 Jan 2018
Kathi
Overnight stay on the way from the Eurotunnel to the Creuse. Chose this hotel as we have stayed in other Kyriad Hotels over the years and found them to be very comfortable, clean and have lovely staff. This was no exception - comfortable, clean with lovely staff. Our only complaint was pay 13.5 euro per head for a very unexceptional breakfast. All the other Kyriad we have stayed in have a much wider offering. We felt that their breakfast was a \"rip off\".
Partner
8/10
Excellent
24 Dec 2017
Margaret

One night's stop over

Such a relief toarrive after an horrific journey. Our 3rd stay. It is situsted in an industrial estate. Very modern.Food reflects this. Improved on previous years. Breakfast expensive but delicious.
8/10
Excellent
02 Oct 2017
novice

Very good hotel

The staff who registered us was very pleasant. The room smelled clean upon entering the door. Space was good & bed was comfortable. Will stay here again.
8/10
Excellent
28 Sep 2017
Kevan

Quiet and spacious hotel

Good hotel we have stayed there 6 times and are now recognized
No restaurant on Sunday evenings but snacks are available
Very good breakfast and morning paper is a nice touch
Staff are very good, the location is quiet and the rooms are spacious and clean
Directions can be confusing sat nav is helpful
Partner
8/10
Excellent
04 Sep 2017
Verified traveler

convenient location

Very quiet but the first room had a faulty shower cubicle however we were given a good 2nd room.
The breakfast was reasonable but expensive and the layout was disjointed and by 8.30am things were running out and places were not laid for later comers.
10/10
Exceptional
30 Jul 2017
Verified traveler
The hotel had been recently renovated and was nice. Both dinner and breakfast were excellent, and the front desk staff, especially Clement, was very helpful.
Location was a bit outside the city in an industrial-looking area, but was quiet and peaceful. We'd definitely stay there again.
Partner
8/10
Excellent
10 Jul 2017
Eric

Great stop over point

We use this hotel on a regular basis. Easy to get to and good parking.
Partner
6/10
Pleasant
28 Nov 2016
B

Just needed a place to sleep while visiting friend

Expedia did not send an email confirmation so I booked again and ended up with two reservations. Very disappointed in Expedia and this hotel. They claimed it's happened before.
10/10
Exceptional
19 Sep 2016
Fred

Good place to stop en route to Spain

Just an overnight stay. Did nothing in the area.
Partner
8/10
Excellent
17 Sep 2016
Yvonne
stayed few times here before en route to sw france and return to UK. sometimes restaurant closed but this time open. had a lovely meal and happy hour for beer.
8/10
Excellent
14 Aug 2016
Philip

Good hotel but need more staff

Nice room and reasonably priced dinner on arrival. Hotel was understaffed and the breakfast offer was poor - food not replenished, broken coffee machines etc. A few more staff on a very busy weekend needed to make it better.
Partner
10/10
Exceptional
14 Aug 2016
Garry

Only with car.

Out of town so only good if you have a car.
Family
8/10
Excellent
16 Jul 2016
Eric

Great overnight stop

Stay there on a regular basis
Partner
10/10
Exceptional
19 Oct 2015
Denis R.

Excellent stop over for onward trip

Have stayed in this hotel before and found it to be very well situated.
Partner
8/10
Excellent
18 Sep 2015
Verified traveler

Clean and friendly hotel conveniently situated.

Friendly staff and very comfortable beds. Evening meal was very good.
6/10
Pleasant
24 Aug 2015
Roger

A covenient overnighter, no more than that.

Cheap, on a huge industrial estate 3 miles from town centre. Seems underused. Minimally staffed, though new and modern in style.
Partner
4/10
Poor
18 Aug 2015
Verified traveler

Basic

There was no one on reception on arrival, having advised we would be a late check in. With only speaking a little French, it made it difficult to communicate with someone who spoke no English at all. One room was missing some of the refreshments that the other had (not restocked tea and milk). Clean enough beds and room if that's all you're after.
Family
10/10
Exceptional
07 Jul 2015
Verified traveler

Great 5 hours of sleep after a wedding party...

Good experience: the receptionist was very friendly even at 5 a.m. The shower was a bit complicated to manipulate but very refreshing after 6 hours of sleep...it was a great short stay :)
Family
8/10
Excellent
03 May 2015
Susan

Good but poor food!

Extremely difficult to find hotel, took about 20 minutes to finally locate after asking several people where it was, good job I spoke French! The food for the evening meal was very poor and very expensive for what we had. Staff were extremely polite and the chef accommodating in allowing me to place stuff in the hotel freezer.
Family
8/10
Excellent
08 Feb 2015
phil

Good stop over

Good hotel and very clean.no BBC world tv but all in all good
Partner
10/10
Exceptional
10 Nov 2014
Steve

Clean, comfotable, friendly with easy parking

We use the Kyriad in Chartres as a stop over when travelling between the Dordogne and London. Never had a bad experience, the rooms are always clean, the beds comfortable, the staff friendly and there are plenty of parking spaces at the hotel. The room rates are competitive and well worth the price to get a good night's sleep and a warm shower, before hitting the motorways.
10/10
Exceptional
09 Nov 2014
William

A Night in Chartres

This was perhaps the nicest hotel we stayed in during our two weeks in Europe. It was clean and comfortable and the staff was quite friendly. The only downside was that it is located in an industrial area that has zero places to eat. We ended up eating in the hotel restaurant which wasn't their strongest point. Overall, it was a very good place to stay.
Partner
8/10
Excellent
02 Sep 2014
Verified traveler
Loved the jet shower, the hairdryer and the price. All round good value.
8/10
Excellent
31 Aug 2014
Verified traveler

Comfortable modern hotel

We stayed here overnight to break up our journey from Calais to Cahors. Took a bit of finding but well worth the
effort. Modern, clean and comfortable beds with dogs welcomed in bedrooms. The only downside for us was that as it was mid August, the restaurant was not open the night we were there (Friday) and the only person on duty was covering the Reception, the Bar and also preparing and serving snacks! Would definitely stay there again.
6/10
Pleasant
09 Aug 2014
KAVI

Location triple zero

This hotel location was a NIGHTMARE. No proper signs around the area. It took us over 2 hrs to get back to the hotel which was 5-6 mins away. Poor lighting. And an odd entrance. We had to block someone going into aB &B hotel and begged them to help us find the hotel. They said they were familiar with it but even they got lost while we followed them. There was no one at the desk most of the time. But the breakfast was very good for other food the restaurant was closed. The map they gave could have been better.
6/10
Pleasant
21 Jul 2014
Snaz

Just a highway stopover

Too far out of town and from any eating options. Really just a highway stopover, nothing bad, nothing good.
8/10
Excellent
03 Jul 2014
Kate

Late opening restaurant

The restaurant stayed open until 10pm which was very good as we arrived after 9pm after a long drive. However, the food left rather a lot to be desired.
8/10
Excellent
01 Jun 2014
Patricia Louise

Perfect, tranquil stop after transatlantic flights

This hotel is a calm refuge, in that the rooms are very quiet (calming decor, too: lavenders and light green); and its location just outside the autoroute offers views of fields and grazing horses. I find it easy to drive into Chartres-centre, now that I know the streets and where to park in town; so I have not eaten in the hotel itself. The reception desk staff has always extremely polite and welcoming.
10/10
Exceptional
02 Apr 2014
Shirley

Excellent stopover going south through France.

A good mid range hotel experience. Set on a business park, with conference facilities. No conferences were on when we visited so it seemed quiet.
8/10
Excellent
02 Dec 2013
Peter

Good overnight stop. Out of town.

perfectly adequate stopover hotel. Comfortable and a reasonable restaurant for dinner and breakfast. Out of town so not good for visit historic Chartres, cathedral etc.
8/10
Excellent
17 Nov 2013
Jpmjr Around the World

Clean and Comfy close to Chartres

This is a nice enough place to spend a night on the way to the Chartres Cathedral. The place is clean and cozy. It would be nice if breakfast was included or more affordable, but it definitely gets the job done.
Partner
8/10
Excellent
16 Nov 2013
MC

Useful stopover

Hotel was fine for us, as a place to spend a night whilst travelling South. Assured of security for the car with a well lit car park, which was fenced. A wee bit out if you want to see around Chartres
8/10
Excellent
05 Nov 2013
Mr Smith

Great staff but room a bit tired.

Staff very friendly. Room a bit tired, carpet dirty and sticky, curtains hard to close. Bed very comfortable though, shower was excellent and facilities good. Food was a let down on the whole, my wife asked for steak mediumly cooked, it came very well done with cold oven chips. She would not let me send it back, so we gave it to the dogs who were very happy. The desert buffet was ok and the wine was nice. We have stayed before and thought it was excellent, so this time it may have just been a one off.
10/10
Exceptional
03 Nov 2013
Verified traveler

unexpected surprise

Good location if you want to avoid centre traffic
Family

Location & surroundings

Mercure Chartres Est
24 Avenue Gustave Eiffel, Chartres, France

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Mercure Chartres Est

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