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ibis Douai Centre

Lens · France

Place Saint AméView location

8.2/10Excellent199 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort7.8/107.8
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.4/108.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Douai Centre

The entire Ibis Douai Centre team is looking forward to your trip to Douai. The warm welcome of the 'people of the North' will win you over You will be seduced by our hotel, a 16th and 17th century building.

Come enjoy our ideal location in the historical heart of the city of Giants, just a few steps away from the belfry, the symbol of the UNESCO heritage city of Douai.

Read more about this hotelShow less

With a stay at ibis Douai Centre, you'll be centrally located in Douai, a short 7-minute walk from Douai Hotel de Ville and 11 minutes by foot from Ancienne Chartreuse. This hotel is 1 mi (1.6 km) from Notre Dame Church and 6.2 mi (10.1 km) from Centre Historique Minier.

Stay in one of 42 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Douai? This hotel has 2044 square feet (190 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 5.25 for children
    • Pet fee: EUR 5.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Tribunal Judiciaire 0.4 km / 0.2 mi
Beffroi de Douai 0.5 km / 0.3 mi
Douai Hotel de Ville 0.6 km / 0.4 mi
Place d'Armes 0.7 km / 0.4 mi
Ancienne Chartreuse 0.9 km / 0.6 mi
Notre Dame Church 1 km / 0.6 mi
Parc Charles Bertin 1.1 km / 0.7 mi
IMT Nord Europe 1.2 km / 0.7 mi
Place Carnot 1.2 km / 0.8 mi
Majestic 1.3 km / 0.8 mi
Gayant Expo Concerts 2.6 km / 1.6 mi
Douai Renault Factory 3.5 km / 2.2 mi
Arkéos 7.2 km / 4.4 mi
Scarpe-Escaut Regional Natural Park 9.9 km / 6.1 mi
Centre Historique Minier 10.1 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 19 more facilities & services
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • TV lounge
  • Game roomExtra charge
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 11 m²SGL.ST
    SINGLE STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    SINGLE STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 15 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    DOUBLE WITH DOUBLE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Douai Centre

    TWIN STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Douai Centre

8.2
Excellent
199 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
75 reviews shown
8/10
Excellent
22 Sep 2023
Michael
A good central location with parking and friendly staff. Two reservations. First the double room was very small indeed, with no a/c and the conversion had left low ceilings and small windows. We were much too hot. Second the breakfast was only adequate. We weren’t late, but there was very little cooked food left, little fruit (which was over ripe) and nobody around to ask for more or to top up the platters. That was very disappointing and such food as there was left represented poor value and a poor start to a long days travelling.
Leisure Partner
2/10
Poor
12 Nov 2021
Ken
Although i have both vaccinations, first in the uk followed by the second in Belgium with ample proof the girl on reception wouldn't accept it. I was condemned to my room for the whole stay. Not her fault i know but its also not my fault the cst app can't deal with a little complexity. Tragically i won't be visiting france again until this nonsense leaves us, if it ever does. Also be aware that building work outside the hotel makes it difficult to access the carpark. Hopefully they'll be finished soon.
Leisure Family
8/10
Excellent
18 Mar 2019
Verified traveler
Very clean comfortable room. Friendly and helpful staff.
Leisure
6/10
Pleasant
18 Aug 2018
Oz

Good

I stayed 1 night, booked the room the day before. I paid £70. There was cheaper ones around, I preferred Ibis because I knew they would have English speaking staff. Staff was very very friendly and helpful. Room was clean but quite small. There ment to be 2 seperate single beds but they were next to each other. And there was barely space left to pass other side of the room where the wardrobe is. There was no kettle or mini fridge in the room comparing this price. Bathroom was big enough but there was only 1 each big towels. There was no small hand towels or no hair towels. There was minimum of everything in the room which was disappointing.
In general it was a nice hotel. They can add more things to the rooms.
8/10
Excellent
01 Apr 2017
Richard

Clean and convenient

Tea making facilities would have been nice
Family
8/10
Excellent
27 Sep 2016
chris
very enjoyable
Family
4/10
Poor
04 May 2016
Michael

Work in progress

The hotel was undergoing renovation during my visit and, as such, the reception was something of a bomb site! That said, when the hotel is fully refurbished, it will merit a much higher rating, all round.
6/10
Pleasant
28 Feb 2016
Verified traveler

Ok if you just need to sleep

I was a bit disappointed, I expected more for the price. The room was very basic, no tea making facilities, wooden floors throughout so cold until heating put on. Breakfast was very nice
Family
8/10
Excellent
08 Feb 2016
Richard

Ideal

I have to visit this part of France once a year on business and I always stay in this hotel. I have tried other hotels in the area but none of them compare to this one. The ibis is centrally located and easy to get in and out of. I will be staying here for next few times I travel to this area of France.
8/10
Excellent
11 Jan 2016
Verified traveler

Ibis Centre Douai

A nice hotel in a good location in Douai. The rooms are comfortable and we received very good service at the reception and bar. Would recommend this hotel.
Family
6/10
Pleasant
18 Aug 2015
Verified traveler

Too hot

Hotel was nice but needed air conditioning in mid-August.
Family
8/10
Excellent
22 Feb 2015
Verified traveler

Central to the town and restaurants

Better not to be on the ground floor as close to the bar. Friendly and helpful staff
10/10
Exceptional
04 Feb 2015
Lihan

Clean, cheap, no nonsense

Stayed here as a stopover, perfectly adequate hotel. Beds were clean, bathroom was clean and free wifi and parking. Not much to do in Douai itself but definitely would stay here again.
Partner
8/10
Excellent
15 Jul 2014
vic
Good hotel for a one night stop to break up a long drive
8/10
Excellent
21 Apr 2014
Joe

Beware the falling desk!

Good hotel in an excellent location and interesting town. Excellent as a one night stop for going either to or from the Channel. The hotel is in a building which is a listed historic monument and therefore the rooms are not at all to the normal rabbit hutch pattern. Reception staff were warm and helpful.The one snag I discovered was that our room had what appeared to be a desk - I think it was intended to do this. Anyhow it was also a fold away bed which was keen on unfolding and twice deposited my lap top and other bits on the floor! Top tip is, don't lean on the front of the desk!
10/10
Exceptional
05 Jul 2026
BEATRICE
Hotel très bien situé, permettant de rayonner aisément à pieds dans le centre de Douai.
Le personnel à l'accueil est très sympathique et serviable.
Partner
8/10
Excellent
14 Apr 2026
Christophe
M
Self
10/10
Exceptional
20 Mar 2026
Christophe
Superbe équipe efficace et aimable. situation agréable.
Self
6/10
Pleasant
09 Feb 2026
Christophe
M
Business
8/10
Excellent
22 Jan 2026
Amélie
Chambre propre, manque bouteille d’eau
Business
2/10
Poor
12 Apr 2025
Mariano
Hotel d un autre temps vieux et sale
10/10
Exceptional
13 Apr 2024
Yves

Très confortable er très bien situé

Très confortable et très bien situé. Accessible très facilement avec le tram. Rapport qualité-prix excellent.
Self
10/10
Exceptional
30 Mar 2024
Chrystelle

bon séjour

Hôtel bien situé à Douai. Personnel très aimable et à l'écoute.
Friends_and_family Family
8/10
Excellent
05 Mar 2024
Amélie
Bon séjour. Très bon petit déjeuner avec du choix
Business
6/10
Pleasant
10 Feb 2024
Rovette
Chambre d’hôtel très petite. À peine quelque centimètre entre le mur en face du lit, donc compliqué pour ce déplacer. Pas de chauffage à mon arrivée alors que nous sommes en plein mois de février! Compliqué de stationner dans le parking de l’hôtel qui est pris d’assaut. Le centre ville est à moins de 10min à pieds
Self
4/10
Poor
07 Oct 2023
marion
Séjour très bruyant les chambres sont très mal insonorisées et pas à la hauteur du prix payé.
Partner
6/10
Pleasant
05 Sep 2023
Thomas
Unfortunately, my shower did not work. Despite a complaint and an announcement that it would be repaired, it was not. As there was a bathtub, I could still wash myself.
Leisure Self
8/10
Excellent
25 Jul 2023
Michel
propreté et parking aisé.
Exiguïté de la chambre 111.
Leisure Partner
4/10
Poor
23 Jun 2023
Dominique

Déception

Très bon accueil. Rien à dire sur la propreté. Petit déjeuner varié.
Ces points positifs ne suffisent pas à compenser le négatif :
Manque de serviettes.
Chambre mansardée, petite, literie à revoir(le matelas).
Lors de chaleur caniculaire, pensez vous qu'un simple ventilateur puisse aider à passer une bonne soirée et une nuit réparatrice ?
Non..
Pour le prix, je m'attendais à nettement mieux.
Vous devriez annoncer la couleur dans la description de votre hôtel : 3ème étage, mansardée, très petite et pas de clim.
Vous l'avez compris, je ne prendrai plus de réservation dans cet hôtel.
Business
6/10
Pleasant
18 Jan 2023
Thierry

Bof

Hôtel vieillissant, insonorisation faible, porte qui grince, impossible d'ouvrir la porte de la salle de bain entièrement car elle touche le lit due à la petite taille de la chambre
Business
8/10
Excellent
09 Sep 2021
Mariette
Personnel très gentille et serviable, chambre un peu trop petite et pas de vue. Fenetres trop haut et petite
Leisure Pet
10/10
Exceptional
09 Aug 2021
Flavien

Séjour agréable, je recommande !

Dès l’arrivée accès facile au parking de l’hôtel. Le personnel durant tout le séjour est à l’écoute et chaleureux. L’état de propreté de l’hôtel et en particulier de ma chambre : bien entretenu. Ce lieu est idéal pour se détendre et calme.
Le centre-ville avec commerces et musées est à 5min à pieds.
Défaut(s) : néon de salle de bain clignote parfois en allumant et tarif petit dej onéreux.
Bilan : rapport qualité/prix intéressant
Partner
8/10
Excellent
16 Jul 2021
Verified traveler
Hôtel très bien placé avec un certain charme. Personnel très accueillant.
Par contre l'insonorisation avec le couloir est à revoir.
Business
8/10
Excellent
27 May 2021
Olivier

Très bon accueil

Chambre petite mais largement compensé par une équipe agréable et prévenante
Business
4/10
Poor
29 Mar 2021
DAVID
Logée au 3eme étage et après avoir demandé une chambre avec douche, j'ai une chambre avec baignoire, dans laquelle il est impossible de se tenir debout car très mansardée. On se cogne les épaules sans cesse dans la chambre avec les poutres.
Business
6/10
Pleasant
20 Mar 2021
Verified traveler

Infrastructure à revoir

Les équipes sont très accueillantes et agréables, le petit déjeuner est bon.
En ce qui concerne les infrastructures, je suis plutôt déçue de cet hôtel. Les chambres sont vraiment petites, si vous avez une chambre au dernier étage, la baignoire se trouve sous les toits. Comme il n'y a pas de rideau de douche, si vous prenez votre douche debout, vous inondez toute la salle de bain...
L'hôtel est très mal insonorisé, on entend tout ce qu'il se passe dans le couloir, les claquements de porte, les discussions ou la télé un peu trop forte chez le voisin.
Business
10/10
Exceptional
10 Mar 2021
Verified traveler
Très bon hôtel accueil au petit soin personnel très agréable et toujours prêt à vous aider je recommande
Business Self
6/10
Pleasant
13 Feb 2021
Benjamin
Hôtel mal insonorisé
Business
8/10
Excellent
31 Dec 2020
SUNG WON
괜찮았음
Business
6/10
Pleasant
05 Dec 2020
julien

Hôtel vieillissant très peu agréable

Hôtel vieillissant. De la moisissure visible au plafond de la chambre, une taille de chambre très minimaliste et la télé est aussi petite que l’écran d’un ordinateur portable. Les chauffages sont des grilles pain. Ça suffit en soi pour une nuit dans le cadre d’un déplacement pro, mais le tarif en vigueur est trop élevé, préférez un ibis style pour une somme similaire la prestation est bien meilleure.
Business
8/10
Excellent
13 Sep 2020
raoul

un ibis de charme

tres bien, rapport confort prpreté service, personnel tres accueillant , endroit charmant
Business
8/10
Excellent
10 Sep 2020
david
Chambre sous comble, impossible de se mettre debout dans la baignoire, pas du tout pratique.
Business
10/10
Exceptional
21 Aug 2020
Bachir

ans plus

Hôtel correct mais sans plus. Chambres sans charme et ventilateur en guise de climatisation.
Par contre, petit-déjeuner en terrasse très agréable.
Partner
10/10
Exceptional
14 Jul 2020
LUCIENNE

Ibis douai hotel super

Séjour vraiement excellent bien accueilli et au calme pas de bruit
Partner
10/10
Exceptional
27 Jun 2020
Marc
Very friendly service and fast. The room was nice and affordable.
Leisure
10/10
Exceptional
15 Jun 2020
Celine

Super

Hôtel atypique, cadre agréable et personnel super serviable et sympathique ❤️
Partner
8/10
Excellent
04 Oct 2019
Todor

Agradable

Muy bien
Family
10/10
Exceptional
06 Sep 2019
Colleen D.

Très bon hôtel

Très bon accueil Personnel très accueillant La chambre très propre
10/10
Exceptional
24 Jun 2019
Danielle
Très bel hôtel , personnel très accueillant.
A recommander
Friends
10/10
Exceptional
23 Apr 2019
Verified traveler
Chambre spacieuse, personnel de jours très agréable
Leisure Partner
10/10
Exceptional
01 Apr 2019
Verified traveler
Hôtel Très propres
Personnel impec
Seul reproche dans la salle du petit déjeuné il manque soit la radio ou la télévision pour les infos.
Friends_and_family Self
6/10
Pleasant
30 Jan 2019
Verified traveler

Moyen

Accueil plutôt bien
Chambre... beaucoup trop chère pour ce que j'ai eu (150€)!! Rien à voir avec les photos du site !! Bruyant (à côté de l'ascenseur) et petite.
La salle de bain minuscule...
Les fenêtres hautes pas de vue sur l'extérieur.. chambre non décorée vieux rideaux... bref... plutôt déçue par rapport aux photos du site !
8/10
Excellent
09 Dec 2018
Christophe

Belle découverte

Accueil plaisant et convivial, environnement urbain calme et propice au repos, un regret toutefois: absence de radiateur dans la salle de bain.
Chambre assez petite mais charmante sous les combles.
Petit déjeuner copieux en sous-sol de cet immeuble classé.
Partner
10/10
Exceptional
04 Dec 2018
Verified traveler
Pas question d'aller ailleurs !!! Hôtel parfait à tous niveaux
10/10
Exceptional
02 Nov 2018
Verified traveler
Endroit calme, agréable .
Accueil convivial et accueillant.
petit-déjeuner soigné.....Peut-être qu'un petit fromage à tartiner serait agréable. .
Merci pour tout.
10/10
Exceptional
09 Oct 2018
henning

dejligt hotel

god beliggenhed nem parkering dejligt værelse
Partner
10/10
Exceptional
22 Sep 2018
Verified traveler

Le top !

Un accueil parfait, du personnel aux petits soins, les bons conseils sur les activités et restos locaux.
Parfait !
8/10
Excellent
17 Apr 2018
Claude

Satisfait

Très bien comme les IBIS , bien situé.
Friends
8/10
Excellent
04 Apr 2018
Arnaud

Hôtel très correct & bien placé

Hôtel très correct. Arrivée dans la nuit sans problème car toujours un accueil.
Chambre dans les combles donc un peu petite mais charmante.
Bon petit déjeuner.
Partner
8/10
Excellent
30 Mar 2018
Jean-François

Bon hotel. Prix raisonnable

Hotel bien situé. Parking pratique devant. Bar à la réception. Belle salle de petit déjeuner. PD de qualité. Seul défaut chambre pour deux,avec un grand lit vraiment petite. Peu de place pour les valises
Partner
8/10
Excellent
12 Mar 2018
Verified traveler
Accueil parfait, petit bémol plus de gel douche....
6/10
Pleasant
13 Jan 2018
Luis

OK hotel, but overpriced

The hotel is very well located in the centre. The facilities are ok, but bellow average for an Ibis hotel. Rooms are generally small, cleaning was a little careless as well as some details in the room, that need minor fixes in curtains and bath tube for instance.

Staff is friendly and helpful.

Breakfast was acceptable but could be much better, specially considering that is not included in the room fare.

All in all, there were no major issues in my stay but the hotel is clearly overpriced considering the location and services/facilities offered.
6/10
Pleasant
13 Jan 2018
Pavlos

Hotel in a convenient location in Douai

Average hotel at a convenient location with nice breakfast and bar. Room was small and overpriced. Could be cleaner. Quiet neighborhood within walking distance from restaurants and bars. Personnel didn't speak much English but were kind and trying to help.
8/10
Excellent
26 Apr 2017
Andre Gerard

Belle bâtisse à côté de bâtiments historiques

Idéalement positionné l'hôtel IBIS est idéal m^me pour un déplacement professionnel et le restaurant japonais à 50m est parfait, m^me pour un repas en chambre...
Un peu frais le matin auréveil et dans la salle de bain
6/10
Pleasant
14 Apr 2017
Verified traveler
Le cadre de l'hotel en plein coeur de la vieille ville : joli et idéal pour une halte.
Personnel agréable, souriant et prévenant...
Un tres bel accueil, contemporain et chaleureux.
....mais un hotel Ibis gentillement vieillissant...
2/10
Poor
07 Apr 2017
philippe

NUIT BLANCHE A 97€!!

Le point important c'est que je n'irai plus dans cet hôtel!
Pourquoi: j'ai payé la nuit 97€ et j'ai eu la chambre N°501 (chambre adapté pour de personnes a mobilité réduite).J'ai passé presqu'une nuit blanche car cette chambre est juste a coté de l'accueil et il n'y aucune séparation entre la chambre et l'accueil! J'ai eu l'impression d'avoir le lit a la réception vu le bruit (Arrivée des clients jusqu' a 23h30,sonnerie du téléphone jusqu'à 2h du matin, bruit de l'ascenseur toute la nuit, et préparation du petit déjeuné a partir de 5h00!), j'avais l'impression de participer au fonctionnement de l'hôtel! Je suis membre GOLD ACCOR et je n'ai jamais vécu cela dans un IBIS! Je dors environ 100 nuits/ an a l'hôtel pourtant!
Le personnel lui est très agréable, mais je pense qu'il pourrait faire un effort concernant le bruit pendant la nuit surtout pour le client de cette chambre (501).
En espérant que la direction de cet hôtel me contact pour en discuter avec eux mais....
8/10
Excellent
01 Apr 2017
labib

Service excellent

L'accueil du personnel de l'hôtel est excellent. Ils sont au petits soins des clients et font de leur maximum pour rendre le séjour le plus agréable.
Point désagréable de cet hôtel c'est l'isolation sonore. On entend tout entre les chambres et les couloirs
8/10
Excellent
06 Feb 2017
Verified traveler

Bon ibis

Bon Hotel ibid classique et confortable.
Manque le plateau thé café qui serait appréciable !
8/10
Excellent
23 Jan 2017
Verified traveler
L'accueil est vraiment un point fort de l'établissement, le personnel est très agreable
Partner
6/10
Pleasant
07 Jan 2017
Verified traveler
Hôtel un peu vieillot .
mais bon accueil .
Family
8/10
Excellent
06 Sep 2016
Laurence

un séjour à Douai avec une nuit à l'hôtel IBIS

Rien à dire. l'accueil était parfait - sympathique et à l'écoute. Le petit déjeuner varié et à volonté était délicieux.
Quant à la chambre, il y régnait la propreté. petit bémol dans la salle de bain: le lavabo était anormalement bas. Quant à l'emplacement de l'hôtel il était bien situé dans le centre de la ville.Le rapport qualité- prix était correct. J'y retournerai bien volontiers à la prochaine occasion.
6/10
Pleasant
27 Aug 2016
Hans

Simpel hotel maar wel op een ludieke plek in het c

Voor ons alweer de 5e keer dat wij in dit hotel verbleven voor en zakelijke afspraak. Nieuw is de inrichting van de ontbijtzaal. Het ziet er fris en strak uit. een mooi counter met heerlijke lekkernijen.
10/10
Exceptional
26 Jun 2016
patrice

bien

bien
10/10
Exceptional
25 Apr 2016
Caroline

Hotel proche du centre ville

L'hotel était très agreable, les chambres sont globalement de taille acceptable. Le personnel est toujours present sur site, très attentionné et serviable. Les chambres sont faites tous les jours. Le petit-dejeuné buffet qui propose de nombreux produits (fruits frais, pain, viennoiseries, charcuterie, fromage, jus, boissons chaudes ...) est un pur bonheur. L'option petit dej lève tot / tard (4h-6h30 / 10h-12h) est un gros plus!
Les points negatifs seraient l'isolation sonore entre les chambres qui est à revoir et la moquette d'époque.
La reception et la salle de petit dej sont en renovation - impact presque transparent pour le client - le résultat devrait contribuer à moderniser le lieu
8/10
Excellent
29 Dec 2015
hans van

Zakelijk en simpel

Douai is een mooie authentieke plaats. Het hotel is uiterst prettig gelegen in het centrum. Prima parkeergelegenheid.

Location & surroundings

ibis Douai Centre
Place Saint Amé, Douai, France

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ibis Douai Centre

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