Name: Smile Hotel Namba
Address: Saiwai-Cho, Naniwa-Ku, 3-3-9, Osaka, 5560021, JP

6/10

Pleasant

19 Oct 2025

Megan

Great location with friendly staff. The hotel was much older than we anticipated and though it is a non-smoking hotel, the hallways and elevator do have a smoke odour

8/10

Excellent

03 Oct 2025

Lois

Clean room. Although smaller than expected. The building is also a little bit older compared to the others hotels we stayed at but area is quite and safe. Near multiple train stations and lots of restaurants nearby.

Leisure Family

8/10

Excellent

30 Sep 2025

Vincent

Very central, next to subway, walking disyltance to where the action is. Excellent experience.

Leisure Self

8/10

Excellent

18 Sep 2025

Vincent

Amazing location. Right next to public transport. Less than 15-20 minute walk to the centre of Osaka. Great amenities surrounding the hotel, shops, grocery stores, convenience stores, laundry, fast casual, fadt foid and high end eateries. Highly recommend the hotel.

Leisure Self

10/10

Exceptional

13 Aug 2025

Janivie

Very good

Leisure Friends

10/10

Exceptional

06 Aug 2025

Yuki

Near the bus stop.

10/10

Exceptional

16 Jun 2025

Andrew

Friendly staff, very close to subway station and namba area for entertainment/food/shopping

Leisure Self

2/10

Poor

25 May 2025

Daniel

The pictures and reviews did not properly represent the room we were staying in. The room was incredibly small as was the bathroom facilities which when we've paid quite a lot stay here, we expect a level of quality that unfortunately was just not there. The room that we were staying in was deemed as a Smoking Room, we are not smokers, and this made our stay worse. The room was so smelly, the smoke from previous guests was stuck to all the walls and furnishings which I can't imagine is pleasant even for smokers, maybe consider an outdoor smoking area instead? Staff were very friendly and tried to help where they could but I do feel like maybe there was a small language barrier issue.

Leisure Partner

10/10

Exceptional

11 May 2025

Aaron

Great location, amazing and helpful staff

Leisure Self

10/10

Exceptional

05 Jun 2024

Adelyn

Walkable from the JR station (15min or take a bus (5min Ride).This hotel is located by the subway station ~2 min walk distance. Everything was clean and convenient (laundry room in premises) but the AC did not work in the room. The hotel is older but it is priced accordingly. It was worth the stay to get around and visit tourists areas in Osaka. For a budget friendly stay it was great!

Leisure Partner

8/10

Excellent

16 Nov 2023

Curtis

It was nice and cozy

Leisure Partner

8/10

Excellent

05 Apr 2019

Rhonda

This location takes quite some time to get to a bullet train using the JR pass. Small hard bed and cramped conditions especially the bathroom. Staff were wonderfu,l, friendly and very helpful.

Partner

8/10

Excellent

24 Nov 2018

Aimee

Was a good room to stay in. Met all our needs.

Partner

8/10

Excellent

12 Oct 2018

Yumi

Toilet in room is too small.
The check out time is a bit too early which is 10am.
Other than these all over is good

10/10

Exceptional

28 Dec 2017

ActiveID

Nice hotel

Late night check in was good.
Stayed in Osaka because of train schedules back to my area.

10/10

Exceptional

14 Nov 2017

Verified traveler

Easy spot

I'm coming back. Definitely picking this one again.

Partner

4/10

Poor

21 Jul 2017

Verified traveler

The Frown Hotel Namba

We arrived there around 2 had to wait till exactly 3 to check-in. The bed was extremely small for two people so we were very uncomfortable the whole time. Everything seemed like it hadn't been cleaned properly and felt dingy. The bathroom was tiny and had a terrible smell the whole time we were there. The breakfast was bare bones and bad. The location wasn't even worth while since we had to take the subway to get to dotonburi everyday since there is nothing around the hotel. The costs add up every time so you're spending more money just to get around and find a decent breakfast. I would highly recommend staying somewhere else since the price is not worth cutting corners for comfort and cleanliness.

Partner

8/10

Excellent

17 Apr 2017

Verified traveler

Toilet very small, compared with standard Japanese room. Quality of breakfast slightly below average, anyway undertandably the room rate is cheap.

4/10

Poor

14 Apr 2017

Verified traveler

Compact!

I only booked this hotel because the other hotels within a reasonable budget had booked out due to the busy cherry blossom season. The room, bed and bathroom were tiny, even for Japan. Could barely turn around in the bathroom. My partner hit his head on the towel rack when getting off the toilet and I nearly knocked the sink off the wall while attempting to get in the shower (we're not big people ourselves). Although I think there are rooms that are bigger than ours, but we didn't have an option as it was almost fully booked.
Breakfast included various Japanese food such as fish, rice, soup and tjen eggs and other meat, which was cold as it wasn't kept in a bain marie.
Showers in shared bath are traditional Japanese and were lovely. Natural hot spa was also lovely. Women could use this from 1700-2100 and men from 2115 until 0100. Bathrooms had toothbrushes, shavers, a comb, cotton tips and a hair dryer, which was convenient.
Very close to train stations, but JR stations were either a 15 minute walk in either direction.
Approximately 20 minute walk to Dotonbori. Given that this hotel was called Smile Hotel Namba, it would've been nice to have actually been located IN Namba. I knew this when booking as I'd done my research, but for those who book without looking too much into it, be aware that it's not right in the middle of Namba and it will take you at least 15-20 minutes to walk to areas with good food, shopping and nightlife, such as Namba and Dotonbori.

Partner

8/10

Excellent

30 Dec 2016

Verified traveler

convenient, great service

The staff was great and service was very good. The hotel itself is a little old and could use a little sprucing up.

4/10

Poor

21 Sep 2016

Tamie

Staff at front

Staff at front talked bad to customers and could not communicate in English (stayed on 13-17 Sep 16).

Suggested to get someone who could be more polite to customers. My expectation was actually not that high at this price but I'm quite serious about this service.

10/10

Exceptional

20 Jul 2016

Natthawut

Good location

Good location close to subway

Family

8/10

Excellent

08 Jul 2016

Verified traveler

Nice hotel

Small room but big comfy. We had a great time there. Thanks smile hotel

10/10

Exceptional

22 Jun 2016

marta

A smile is worth a thousand words..

Upon arriving, found out that my luggage did not get here yet..so front desk Morimoto asked for my receipt and asked Japan postal for me. Found out my name was not on label but I got my luggage later that nite. Front desk speaks enough English for me..only wish their name on nametag was in English. Kohei always greeted me upon arriving. Breakfast was Japanese style so some Westerners may not like it, but I love This kind of food, was healthy and delicious. There was always coffee and hot tea! Room was quiet and comfortable but the maid came in twice on different days while I was in the shower. I know I put the sign out! I am glad that I had 2 pillows instead of one. Hotel was hard to find on a rainy day, and really no restaurant around except Royal Host plus a Coffee Shop but it closes early. Maybe some of you want to go to Dotombori Street. I come to Japan to see old friends and eat this healthy cuisine

6/10

Pleasant

12 Jun 2016

Verified traveler

Location isn't great

All staff never say hello to us and each time we pass reception never smile but they let's us check out late.

4/10

Poor

02 Jun 2016

Keith

Our holiday was ruined by rude hotel staff!

Upon entering 'SMILE Hotel' we thought it ironic that we were greeted by the coldest and rudest staff we have ever met in Japan! We travel to Japan on a yearly basis, and have met plenty of locals who have always showed us a good time and delivered impeccable customer service. We can't say the same about the staff at SMILE.

The staff on concierge were incredibly rude to me and my group of friends during our stay. Not once were we greeted in a friendly or helpful manner. One of our friends didn't know how to use the washing machine and instead of helping us, the lady at the concierge laughed at her sarcastically and refused to help.

During our stay, we had removed the key from its bulky packaging and left it in the room. One of the cleaners must have taken the packaging back to reception. Upon checking out and returning our key, the lady at the concierge gave me a rude look before fetching a male colleague who physically tried to intimidate me! He came up really close, and started waving the key's original packaging in my face, and yelling \"WHY? WHY? WHY? WHY!?\" He was making such a scene that everyone in the lobby looked our way. I was completely taken back by his rudeness, and had to tell him to back off.

I am still in shock that we received such rude customer service at a hotel that received such a high rating on Expedia. We will never return and can't recommend this hotel to anyone based on the experience we had with the staff there. What a shame!

6/10

Pleasant

23 May 2016

Michelle

Near Metro Station

This is a hotel to use for 1 to 2 nights in Osaka. There are no thrills here but it is located near a metro entrance and has breakfast. Not as tiny as a lot of Japanese hotels but definitely a budget hotel.

8/10

Excellent

22 May 2016

Jetsada

Good hotel and valuable price

The hotel is overall good

Family

2/10

Poor

22 Apr 2016

s

Wouldn't stay here

I wouldn't stay here again . Small couldn't even open suitcase had to put it on the bed bed . Bathroom was so compact if you were tall you would bump your head and ziti tying on toilet your knees would hit the door . And sleep you get none as room was on road front . No double glazed so to keep noise out breakfast stop 9 am out by 10 terrible plus staff don't speak any English at all so no help

8/10

Excellent

17 Apr 2016

Rachel

Good basic hotel

Good basic hotel, close to underground stations and only five mins walk from JR Taisho. Room was standard business hotel room, bathroom was a little on the small size even by Japanese hotel standards but the shower worked well. Free breakfast with Japanese and continental foods.

8/10

Excellent

13 Apr 2016

CHUEN HOWE

Good Hotel with affordable pricing

Hotel was around 10 - 15 mins from to JR Station.
Room is clean with friendly staff.
Able to squeeze in 2 adult + 1 toddler (14 mths)
There's a 24 hrs supermarket across the road and a 7-11 nearby, very convenience.

Family

6/10

Pleasant

23 Mar 2016

Verified traveler

Japan honeymooning

Good location. Simple easy hotel. Good facilities for a short stay. Nice staff

8/10

Excellent

14 Mar 2016

Joel

Convenient, comfortable, and clean

Affordable and conveniently located, with a helpful staff that speaks at least some basic English, Smile Hotel Namba is a good place for travelers on a budget who still need some kind of comfort. Never mind that the rooms are small; you'll only use yours to sleep, anyway.

10/10

Exceptional

01 Feb 2016

Jeun

Positive

Great experience in osaka

Family

10/10

Exceptional

21 Jan 2016

SSU YI

EVERYTHING IS GOOD

Family

4/10

Poor

20 Jan 2016

Verified traveler

Average hotel

Very small rooms. Hotel staff very friendly and English is poor.

Partner

8/10

Excellent

20 Jan 2016

Verified traveler

Value small hotel

This hotel is a bit far from the town. It is located one more stop (sakuragawa) from Namba by subway. When you first arrive with luggage, make use the exit no 2 from Hankyu rail tram,it is the nearest exit with escalator.

8/10

Excellent

04 Jan 2016

maggie

Tiny hotel

Really small room, but canny find better one than this in the same price, can't complain

4/10

Poor

16 Dec 2015

Margot

Osaka Trip

The room is squishy small. Really. Prior to booking, expedia says it's good for 3 pax. After I paid, it went to one. I could only managed up to 2 pax only. When we asked for an extra bed, hotel staff said they do not have it, that we should call expedia instead.

Before our departure, we asked if we could borrow their weighing scale. As soon as brought down our luggage, another staff refused. He said that we should go to airport instead because their weighing scale is intended for boxes (packages) only.

Staff were not really accommodating at all. They always give us cold shoulders whenever we asked for help.

Breakfast was terrible. We could only eat bread and butter, but I like their unli coffee the most.

I would suggest my fellow travelers to book a hotel along Shinsaibashi and Yodobashi areas. Though, it's a two minute walk to the station, fare is a quite pricey. Also, for my return trip, I would not booked at this hotel anymore.

6/10

Pleasant

24 Nov 2015

Verified traveler

Average Stay

Average stay in summary. Clean, free wifi, sufficient for a 3 night stay. Bathroom is very tiny even for Japanese standard. Breakfast is Japanese food, and offered free for guests so nothing to complain.
Location is closer to Sakuragawa station Hanshin line compared to Sennichimae line. One station away from Namba, but probably better to stay in Namba itself for extra convenience. Neighbourhood is quiet.

Family

8/10

Excellent

03 Nov 2015

Verified traveler

comfortable stay

The hotel was near exit 2 of the hanshin railway not the subway. The wifi wasnt working on the first day when it was full house. I think too many people were trying to log on. It worked fine on the second day

Family

8/10

Excellent

04 Oct 2015

SUSAN

Excellent staff.

Hotel is close to a Metro station and only 1 stop away from Namba. Staff's very helpful and those we dealt with spoke English very well. We were allowed to check in half an hour early when we arrived, and a taxi was booked for us when we enquired about getting one to take us and our luggage to the station in Namba, and the taxi was waiting for us when we came down to check out. Breakfasts were provided and were adequate, though the Japanese breakfast was better than the western-style one.

Partner

6/10

Pleasant

20 Sep 2015

Edward

Right above the train Station, conveniently connect to everywhere of Osaka. we stayed four nights but the WIFI is not working until our last day of stayed, a bit disappointed. The public bath really helped after a whole day walked. Nearby are supermarket and few local restaurant which you can have local meals rather than those tourist spots. The only draw back is the breakfast which is very limited and pretty average. Staff speak limited English. Overall I enjoyed stay in this Hotel because it is only one stop away from Namba.

Partner

6/10

Pleasant

17 Sep 2015

Andrew Mun

Close to Sakuragawa Station

Very close to Sakuragawa Station. Friendly staffs. Breakfast time 1st come 1st serve. WiFi not accessible during night time.

8/10

Excellent

12 Jul 2015

Keith

Small room but very functional!

Great location and you'll have everything you need in a hotel room even though the
room is tiny in American standards but that's to be expected in Japan. Overall, our
stay was pleasant and enjoyable. The continental breakfast was a pleasant surprise
cause they had a lot of choices and the food was fresh and tasty.
It would have made the stay even better if the staff spoke a little English.

Partner

8/10

Excellent

17 Apr 2015

Kannikar

The room is a little too small for 2 persons

I appreciate to the staff service, they are friendly and helpful.

Partner

8/10

Excellent

07 Apr 2015

Wiraporn

good but need english fluent staff

Hotel is good but some staff cannot understand English quite well and make us upset

Family

6/10

Pleasant

18 Feb 2015

Natalia

Osaka-Namba

room could be cleaner, 5am cleaners in the corridor could be quieter,
but free working WiFi and free good buffet breakfast and coffee facility 24hours, close to Namba area.

10/10

Exceptional

08 Feb 2015

suresh

Excellent

Very clean place and had a comfortable stay

10/10

Exceptional

26 Jan 2015

Verified traveler

highly recommended

Helpful staff & delicious breakfast
not farm from Namba

Family

8/10

Excellent

07 Jan 2015

Verified traveler

Very clean

Great hotel for a couple of nights stay. It's close to the subway and really clean. The staff were a little indifferent compared to other places in Japan, but still ok to deal with. Breakfast was decent. It's not close to any 'hot spots', but it's only one stop away from bustling Namba and close enough to walk to (about 2kms). The bathroom was tiny, but I stayed at another hotel and the bathroom was the same size, so it might be standard size for this quality of hotel.

6/10

Pleasant

29 Dec 2014

Verified traveler

Clean hotel

Room very clean, bathroom tiny. No complaint.

Partner

6/10

Pleasant

07 Dec 2014

Sesh

OK Overall

Was upgraded to a non-smoking small double room, while my original booking was for a smoking single (non-smoking wasn't available online). Check-in was quick and the staff were courteous. Room was tiny and the bathroom was tinier - smallest in all my hotel stays around Japan so far. But, for the rate I paid that included breakfast and as a single traveler who just returned to the room to crash, I couldn't ask for more. There were other nice add ons like coffee and hot/cold water 24*7 at the lobby and staying on the lower floors right above the lobby, my phone was able to pick up some free wi-fi signals as well! The breakfast looked like a good spead, but being vegetarian, the only choice I had was some bread.

8/10

Excellent

07 Dec 2014

Steve

Smile Hotel

Hotel was nice. Hotel's staff are friendly, but their English is limited...
Hotel is simple, bigger than expected. All rooms are small in Japan...
I love the coffee machine on the 1st floor-
wifi- free

8/10

Excellent

07 Dec 2014

Steve

Location, exit 1

Hotel was nice. Hotel's staff are friendly, but their English is limited...
Hotel is simple, bigger than expected. All rooms are small in Japan...
I love the coffee machine on the 1st floor-
wifi- free

8/10

Excellent

10 Nov 2014

Verified traveler

Nice ,Clean , Good Staff

The hotel is near subway and private railway station. The room was clean and breakfast more than the other hotel.

8/10

Excellent

03 Nov 2014

Verified traveler

Nice budget hotel one stop from downtown Namba.

I have stayed in a few budget hotels in Osaka area, and this has been the best for me so far. It has good wifi and ethernet in the rooms, decent sized beds and a small but functional bathroom and shower. Overall it was just what I needed.

8/10

Excellent

22 Oct 2014

Verified traveler

Nice little Hotel

Nice for the price, close to a subway line.
Not like the bathroom because it was extremely small.

8/10

Excellent

12 Oct 2014

Chan

Nice little hotel

Less than 100 rooms in total. As usual, the room size is \"standard\" in this type of hotel in Japan of less than 150 sq ft. The room is clean but the toilet is mini. Two subways are right next to it with less than 3 minutes walk. 1 station away from Namba (bus terminal and train station to airport) and right there, 1000+ shops are around.

Partner

6/10

Pleasant

06 Oct 2014

Verified traveler

Smile Hotel

Was after a budget hotel, and this ticked the boxes

6/10

Pleasant

01 Sep 2014

Tin

Hotel room is good but boring surrounding

Hotel room, cleanness, hotel staff services are all good. The only thing is surrounding has nothing to do (like shop, eat or take a walk, etc).

10/10

Exceptional

12 Jul 2014

Kris

Excellent choice in Osaka!

Hotel was SUPER comfortable and impeccably clean. I was really pleased with the room considering we got such a good price! We paid the same as we would have paid for 2 beds in a hostel dorm. Staff was very friendly and the free breakfast was delicious. 24 hour coffee…. small perks that really make you feel good :) Close to metro… you can even walk to main Namba area (if you like walking a lot) I would absolutely stay here again!

6/10

Pleasant

17 Jun 2014

nancy

good budget hotel

Cheap and convenient. very near to the Sakuragawa Hanshin Station. Good wifi in room. Room is clean (though I note that the cups were not cleaned for 1 day). Bathroom is too small. I can hardly stand before the basin. If you can choose, please select room with even room no (say room 408). It seems the room is larger from the escape route plan. I cant enjoy the public bathroom as the serving time for ladies ends at 9pm. Overall service is good. Staff are very helpful.

Family

8/10

Excellent

01 Jun 2014

chris g

Excellent Budget Hotel

clean, convenient location near subway station. awesome buffet breakfast!

Family

8/10

Excellent

31 May 2014

Watcharaphan

Value Hotel close Sakuragawa Station

Value Hotel with Public Bath area which is very good for tired and long walk. Also Hotel is very close to Sakuragawa station which is one stop from Numba station. Only one weak point is the room is too tidy.

8/10

Excellent

24 May 2014

goh

excellent location and surrounding

It was an enjoyable and pleasant trip. We enjoyed the services and cleanliness of the hotel. The breakfast was simple but good.

6/10

Pleasant

23 May 2014

Ed

Not bad for Osaka

Osaka is an expensive city in general. This hotel was pretty ok. Rooms were really small for 2 people. For 1, it would be alright. Bathrooms were excruciatingly small. Everywhere we moved, we hit something and we are pretty small sized. One tip to get to the hotel is to take the Hanshin Line from Namba to Sakuragawa Station and take Exit 2 and the hotel is like 30 seconds (or less) walk down the road. If you decided to take the pink subway line to Sakuragawa, walk all the way to the Hanshin Line and take Exit 2. DO NOT take Exit 2 of Sakuragawa pink subway line. We did that and got totally lost. Just walk all the way underground to the Hanshin Line and voila, Smile Hotel :) One thing to note is that, there isn't much in this neighbourhood althought it is located in the city. Buy your water or etc before going back to the hotel or there is a 24/7 cold water dispenser, hot soup and coffee at the cafe where you get your breakfast

10/10

Exceptional

19 May 2014

Verified traveler

Convenient Hotel - Great Breakfast

We really enjoyed our stay at Smile Hotel Namba. The entrance to the hotel is just outside of the Hanshin Sakuragawa Exit 2. Be aware that there is also an Exit 2 from the subway Sakuragawa stop. This will bring you out a couple of blocks away from the hotel and makes it much more difficult to find. If you come in on the subway, simply follow the underground directions to the Hanshin line and take Exit 2. (The airport train comes into Namba Station and the Sakuragawa stop is only one stop away from there). The staff at the hotel were very helpful. They helped us book a tour at the Asahi Brewery with printed directions and everything! Their English is limited and so is my Japanese, but we made it work! The double bed is a little cozy for two people, but it was comfortable. We travel with backpacks so we had enough space for our belongings. If you're coming with large suitcases it may be a little tight. The bathroom is the size of an airline bathroom with a tiny shower. Breakfast was amazing! Pastries, yogurt, soups, lots of Japanese-style vegetables, juices and an espresso machine. Definitely worth the price!

Family

8/10

Excellent

18 May 2014

sam

Convenient location. Simple but hearty breakfast. Courteous staff

6/10

Pleasant

14 Apr 2014

Alan & Ann

Convenient as just steps away from SETA station

Friendly staffs and the breakfast is simply and nice

6/10

Pleasant

09 Apr 2014

toby

Good value for the money

The room is clean, but very tiny, very small bathroom. The location is ok but can get quiet at night. close enough to subway station. Only a few restaurants nearby. However, breakfast is very good, and staff is very friendly and helpful.

Family

6/10

Pleasant

09 Apr 2014

al_9265

ok hotel

Hotel room is clean but very small(kind of expected for hotel in Japan). Staff are friendly and helpful. We asked for extra pillows, and the front desk staff deliver the pillow to our room in about 10 minute. Great service. Have to mention is the included breakfast, small breakfast area, but the food are good. tasteful, enough variety of western-style and Japanese-style breakfast items. Over all the experience is pretty good.

Family

4/10

Poor

06 Apr 2014

charles

More hostel, less hotel

No Wi-fi in rooms.
Breakfast is NOT western
Much more of a hostel vibe (not the cool hang out with people in the bar type) than a hotel
MUCH better places for the same price!

10/10

Exceptional

04 Apr 2014

Couple

Good service & location

This hotel is a chain hotel. The location, service and breakfast are very good for the price of the hotel. The room and bath room are small but it is normal in Japan.

Family

8/10

Excellent

31 Mar 2014

anthony

perfect quality price ratio

We were traveling with our 2 kids ( 4y and 8mth) to osaka/kyoto/nara for one week, we have decided to stay in the same hotel for the 5 nights. Hotel location is perfect with metro( easy to reach umeda jr train station) and train station to nara in front of the hotel. The staff were great and have answered all our questions/needs. Will definitly go there again!

8/10

Excellent

17 Mar 2014

goh

very strategic location

It was an enjoyable stay. The location is very convenient and excellent. Hotel staff is helpful. It was good and excellent.

10/10

Exceptional

23 Feb 2014

s-beer

Excellent stay

After much deliberation, my boyfriend and I decided to stay at Smile Hotel for 3 nights~ it ended up being a fantastic choice!!! The room and hotel itself is quite small... I had previously heard many things about Japan's accom, restaurants and shops being small in general so I was already expecting it. Although, small the room was really comfortable and in a great condition- came with all sorts of helpful amenities that were replenished each day, helpful staff who tried their best to assist us despite a language barrier and the free breakfast was way better than I had anticipated! A subway station is located just a few meters away and Namba is well within reason to walk to (maybe takes 10-15 mins). Highly recommend!

Partner

10/10

Exceptional

04 Feb 2014

Verified traveler

great hotel

great hotel, great staff who can speak both chinese and english, great breakfast which is free of charge. room is a bit tiny

8/10

Excellent

04 Feb 2014

RC

good budget hotel

Convenient, well priced, close to restaurants & subway. Quiet & breakfast was fine. Efficient service. Easy to get airport.

Family

6/10

Pleasant

24 Nov 2013

Verified traveler

Smile hotel

Great service. Very accommodating. Front desk even disposed of old luggage with a broken wheel for me. Was surprised that anyplace in Japan, where disposing of large items can be quite costly, would do this for me. Nice place. Will stay again.

8/10

Excellent

15 Nov 2013

Anthony

Okay location, clean and comfortable room

The room is clean, but tiny, especially the bathroom. The location is okay. It is not terribly far from all the tourist attractions, but they are not within walking distance either, so you will have to take the subway. The breakfast is very good.

8/10

Excellent

08 Oct 2013

Verified traveler

Solid Budget Choice

The Smile Hotel is a very solid choice for a budget-minded traveler who wants to be reasonably close to the action in the Namba area. The immediate area around the hotel is fairly dead and it is located right next to the highway. That being said, the area did not feel unsafe and the highway noise didn't make it's way into the hotel. From these so-so immediate environs, it is just a 5-10 minute walk to get to the Namba/Dotonbori Area which is a center of night life and food hunting in Osaka. Namba Station is also a good node for jetting off on day trips to other destinations around the Osaka area. The overall hotel was straightforward, clean and service was professional. Room was small but also clean and well-appointed. Breakfast is free, with modest Western offerings.

8/10

Excellent

10 Jul 2013

Ju

Clean and cheap

Clean, good for value

Partner

8/10

Excellent

31 May 2013

Beverley

Ok Place

Staff were friendly and helpful. Room was small but adequate

8/10

Excellent

27 May 2013

Verified traveler

Good experience

Relatively small toilet for single room. Other than that, room is comfy, staffs are friendly & relatively close to sakuragawa station exit 1 :)

10/10

Exceptional

04 Sep 2012

Lindsay

Excellent stay, low price!

Practically the lowest last-minute rate for two in Osaka, and I was very impressed. 50 meters from the subway, easy to find, helpful staff with some English ability, beautiful room, nice bedding and all of the toiletries we needed. As is common, the bathroom was a tight fit. But overall we were very happy. Would definitely stay again.

4/10

Poor

02 Aug 2026

MANAMI

トイレの水の流れる音がずっとしていて、熟睡できなかった。
エアコンが綺麗ではなく、空気清浄機もなかったことが残念でした。

8/10

Excellent

27 Jul 2026

Yayoi

京セラドームの近くで安いところを探しました。立地は良かったです。お部屋はセミダブルでした。
シャワーがチト前のお湯とお水の蛇口で調節して部屋で入るタイプでしたが、蛇口が固く水がポタポタと出てて勿体ないと感じました。

スタッフさんはとても対応よかったですよ～
京セラドームまで10分程度で歩いて行けるし、食べるところもあったので、とても良かったです。

8/10

Excellent

11 Jul 2026

Takehito

客室はキレイでしたが、大浴場が男女入れ替え制だったので、夜9時まで待たなきゃいけなかった。各部屋にシャワーがあるので良いですが。

Self

8/10

Excellent

28 Jun 2026

解

簡単に泊まれてお安い費用で良かったです

Self