Name: Hotel 88 Shinsaibashi
Address: 2-5-4 Dotonbori, Chuo-ku, Osaka, 542-0071, JP

10/10

Exceptional

21 Jul 2026

Norma

Hotel 88 Shinsaibashi is Phenomenal!We absolutely loved our stay in Osaka and honestly wished we could have stayed longer.If we hadn't already planned to leave for Hakone 5 days later,we would have happily extended our stay.The location is unbeatable-just a short walk from the train station and only steps from the incredible restaurants,shopping,and nightlife of Dotonbori.It was the perfect home base for exploring Osaka.What truly sets this hotel apart,though,is the staff.Every single person we interacted with was warm,welcoming,and genuinely committed to making our stay exceptional.As we were checking out,my husband casually asked Travis if he knew of any golf courses in Hakone.Instead of simply making a recommendation,Travis went above and beyond by helping my husband book his tee time.Then,to top it all off,the hotel owner generously offered to drive our family of 4-and all our luggage-to the train station so we could catch the Shinkansen to Hakone.Travis kindly coordinated everything,making our departure completely stress-free.The entire team deserves an A+ for their outstanding hospitality!The hotel itself is modern with cultural artwork and artifacts that gave it a unique character.Our room was incredibly spacious,featuring 2 large beds,a dining area,large fridge,and one of our favorite amenities-a massage chair that was absolutely perfect after walking more than 20,000 steps each day!This was easily one of the best hotel experiences we've had!We'll absolutely be back!

Family_with_children

10/10

Exceptional

12 Jul 2026

ORADEE

This hotel go beyond expectations!

Manager and Staffs were super helpful and nice! From efficient checkin, early room access, communication with restaurant to book a birthday celebration, to a surprise offer free shuttle to airport (this cannot be request and depends on availability).

Spacious room, comfort clean bath, 24 hours variety of nice drinks at lobby.

Washer, Dryer, Message Chairs is convenient.

Pleasant stay ;)

10/10

Exceptional

07 Jul 2026

Filipina

Clean and well kept room and lobby area. They even placed a massage chair in our room which was so helpful after completing thousand steps per day! New towels and bottled water were supplied daily. Free refreshments downstairs.
The staff are all wonderful and accommodating. They even walked us to the nearest train station going to Nara and again on our way to Kyoto! Saved us a train transfer and the possibility of getting lost!
Super close to train stations, convenient stores, Dotombori, and shinshaibashi shopping centers. Highly recommend and would definitely come back and stay in this hotel!

Family_with_children

10/10

Exceptional

02 Jul 2026

David

The room was exceptionally clean, spacious, and well-maintained. The staff were incredibly friendly, welcoming, and always willing to assist, making our stay even more enjoyable.

The hotel’s location was outstanding—just a short walk from Osaka-Namba Station (Exit B4) and conveniently close to Dotonbori, Shinsaibashi, and Namba Parks, making it an ideal base for exploring the city.

The complimentary bottled water replenished daily was a thoughtful touch, and the additional amenities, including the complimentary beverages available downstairs, exceeded our expectations.

Overall, this hotel provided an exceptional experience in every aspect. From its outstanding service and prime location to its thoughtful amenities, it has earned a place among my top five favorite hotels of all time. I would not hesitate to stay here again and highly recommend it to anyone visiting Osaka.

Family_with_children

8/10

Excellent

02 Jul 2026

James

This was a nice and spacious room in Osaka. We liked it.

Family_with_children

10/10

Exceptional

26 Jun 2026

Patrick

The room, amenities, location and staff were awesome! Loved the help from the front desk. I really appreciated the patience and multiple languages they spoke. My kids loved the free beverage options in the lobby. The family room was perfect for my family of four. Plenty of room for all of us and big TVs to was the Knicks finally win the championship!

Family_with_children

6/10

Pleasant

24 Jun 2026

Eve

Staff was great. Loved the pool table, massage chairs and drink upon checking in. Room was fair but adequate. We would stay there again.

10/10

Exceptional

23 Jun 2026

Phuong-trinh

This is spotless hotel, very clean. Staff are polite and friendly. Staff is so kind to let us check in early.
We booked superior twin room for 4, lot of spaces and storage. Travis offered us a drive to bus station. It is a plus when you staying here.
Will come back again

Family

10/10

Exceptional

17 Jun 2026

Jason

Wonderful people, room, and location!

Family_with_children

10/10

Exceptional

10 Jun 2026

Gregory

We chose this hotel because it had a room option with three beds. My wife and I traveling with our teen son. Upon arrival they put us in a room with 2 queen beds. A welcome upgrade for sure. The hotel is easy access to Osaka station which was easy to figure out after a couple of days. Dōtonbori was crazy with people. I found that some of the easiest and best places to eat, away from the madness was in the train station itself. The lobby of the hotel had tables, with table ware and complimentary drinks so it was easy to bring food back to the hotel and have a calm place to eat. The people are all very gracious and helpful. We really enjoyed our time in Osaka and our accommodation is a large part of the reason why.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Natasha

Hotel 88 Shinsaibashi is a fabulous hotel. We had two consecutive bookings in a triple then two twin rooms. The rooms were spacious, beds very comfortable and with nice extra touches - lots of powerpoints and USB ports, Dyson hairdryer, bottled water. Checking in was a breeze, the reception staff are extremely helpful and all speak fluent English. The availability of the lounge with free drinks anytime was also grestly appreciated after a long day of touring. Very highly recommended, one of the best hotels we've stayed in.

Family

10/10

Exceptional

01 Jun 2026

Justin

Laundry on site was clutch! Amazing location walking distance to all the food and bars in osaka, definitely would recommend

10/10

Exceptional

28 May 2026

Nancy

The staff are extremely helpful throughout our stay. The location is excellent, just steps away from Dotonbori and about 10 mins from Namba Parks. We would definitely stay here again.

Family

10/10

Exceptional

23 May 2026

Shimon

Excellent service!
Good location
Free hot/cold drinks in the lobby
Massage sofa free for guests
Nice and clean

Partner

10/10

Exceptional

23 May 2026

Poonam Nayyer

Clean , well managed , very convenient location , helpful staff . Amenities are well worth it , especially the massage chairs after walking all day. Will definitely stay here again

Self

10/10

Exceptional

30 Apr 2026

Sousa

We stayed at six hotels during our 2 week stay in Japan, and Hotel 88 was the best. One of the managers is American, and he was incredibly helpful and kind. In fact, every employee at every hotel was polite and friendly. But since I know little Japanese and have trouble with accents, it was great to have a native speaker. The room was great. Two king sized beds—one in its own bedroom. All other hotels crammed 4 twin beds in one room. Also the beds had outlets on each side. We had an issue finding outlets at the head of the bed at the other hotels. The room had a real Keurig-type coffeemaker. The hotel is walking distance to Dotonbori and its Time Square-like atmosphere. And as is true with all hotels we stayed in — it has a Lawson’s a couple blocks away.

Family

10/10

Exceptional

23 Apr 2026

Jacky

Convenient location. Lots of food and small shops nearby. Hotel is very clean and tidy. Staff is extremely helpful and friendly. We booked a family room and it is spacious enough to have all 6 of our suitcases opened at the same time with plenty of room left.There are also massage chairs and a eating/chatting area with a pool table in the lobby. Will definitely book this hotel if we stay in this area again.

Family_with_children

10/10

Exceptional

23 Apr 2026

Aldo

Great team, super helpful staff.
Central location.
Clean.

Family

10/10

Exceptional

19 Apr 2026

Alain

The best hotel or RBNB in Osaka

Absolutely perfect

The staff very professional

I recommend 100%

10/10

Exceptional

15 Apr 2026

Chompunoot

Highly recommend this hotel for anyone looking for a spacious room near Dotonbori.

It’s in an incredibly convenient location—just a 5‑minute walk to the iconic Glico sign. Upon arrival, the staff showed us a short introduction video, which was a nice touch, and we were welcomed with complimentary soda, face masks, bath salts, and toothbrush sets.

The room was generously sized, especially compared to most hotels in Japan. We’re a family of four and slept comfortably on the beds provided, and the couch can also convert into a sofa bed. We stayed in the Superior Twin Room in the main building, which also included a full‑size refrigerator.

The hotel is within easy walking distance to Namba Walks and Namba Station, with two Lawson stores and a 7‑Eleven just a block away. There’s 24‑hour access to washers and dryers (¥500 per load, with coin exchange available at the front desk), plus a common area with free drinks where you can enjoy takeout meals.

Most importantly, the staff were incredibly kind, genuine, and attentive—they truly went above and beyond. On our last day, they even offered to drop us off at the bus stop and made sure we had the correct IC card. We were extremely grateful for their hospitality.

Cons (very minor): The toilet is very small, and there are a couple of love hotels nearby. They’re not obvious and our kids didn’t notice—but IYKYK.

Family_with_children

10/10

Exceptional

06 Apr 2026

Caleigh

The staff were incredible and very helpful. The rooms were spacious for us, and very clean. We appreciated the amenities as well! If we’re back in Osaka, we will be staying here again.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Kelly

This is a great hotel, it’s located right next to a subway exit- you just have to make sure you use the correct one on Google Maps or you’ll be taking the long route across multiple busy streets to get to the hotel. It’s located right next to a highway bridge. Area outside the hotel isn’t great, but the hotel itself is.

10/10

Exceptional

30 Mar 2026

Vivien

Very helpful and friendly staff. Great drink machines in lobby. Our absolute favorite hotel in Japan!

Friends

10/10

Exceptional

27 Mar 2026

Rosella

The hotel is conveniently located in the best area of Osaka, the rooms are big and clean. But the best part is how lovely and helpful the staff was during our stay, going above and beyond to help us.

10/10

Exceptional

15 Mar 2026

Maiki

Great location near walking distance of Dotonbori and the train station. Rooms are bigger than average. A cool plus was they had Dyson air wraps you could borrow from the front desk! The staff were so nice and friendly. When we were checking out we told them we were taking the Shinkansen and one of the staff members took our full size luggage and led us down the block and through the train station so we wouldn’t have to carry our luggage down the stairs, all the way to the gate! We were amazed by his hospitality and how he went above and beyond for us!

Friends

10/10

Exceptional

04 Mar 2026

Indigo

This is the most fun hotel I've ever stayed in. Osaka, in the heart of Shinsaibashi, the staff gave us a free late check-out and ride to the station with our luggage, the room was comfortable and spacious, but the decor and vibe of the hotel just can't be replicated. Amazing!

Partner

10/10

Exceptional

03 Mar 2026

Kin Weng

The Hotel

10/10

Exceptional

15 Feb 2026

Dagoberto

Great time

10/10

Exceptional

10 Feb 2026

Peter

Very close to Namba and Dotonburi! Very friendly staff and spacious rooms

10/10

Exceptional

29 Jan 2026

Wenjing

I’m truly grateful we found Hotel 88. The service here wasn't just professional, but genuinely so kind and thoughtful.

We travel often so I don’t say this lightly: this was the best service we’ve ever received at a hotel. All staff were warm and attentive, especially Travis, who helped us immensely from beginning to end. His kindness and care truly stood out.

By the time we arrived, we were exhausted from weeks of travel. Our suitcase had broken, and my mom had lost her medication, which was stressful. Without being asked, the staff replaced our broken suitcase, helped us find a clinic with English & Chinese-speaking doctors, and even drove us there (we later learned the driver was the hotel owner)! What could have been overwhelming became seamless and reassuring.

Their care continued at check-out, when they asked about our next destination, helped us find the best train, and drove us to the correct station. We felt genuinely cared for every step of the way, and it left a lasting impression—especially since it was my first time in Japan.

The room was spacious, spotless, and comfortable, and the lobby is thoughtfully designed for travelers. The location is excellent, close to trains, major sights, and great food.

Hotel 88 offers incredible value, a fantastic location, and truly incredible staff. I HIGHLY recommend staying here when visiting Osaka.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Maria Teresa Padilla

Location is great, walking distance to most tourist spots in Osaka. Very clean and our room is so spacious. And the staff, are the best, second to none, helpful and friendly. Special mention to Travis, he did above and beyond just to help make our week stay at the hotel very special👍👍👍. Im already spreading good recommedations to my family and friends.

10/10

Exceptional

07 Jan 2026

Erinn

Excellent service. Beyond expectations. When we return to explore Osaka area again, we will definitely be returning to 88 Hotel.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Douglas

Excellent accommodations and location especially for families. The manager was kind enough to even offer us a ride to the airport!

10/10

Exceptional

03 Jan 2026

Salome

This was an amazing hotel! The staff was SO kind and hospitable, we would definitely come back for the staff alone. Every single person was so nice and helpful

10/10

Exceptional

09 Dec 2025

Vanessa

We stayed here for 6 nights after a short trip to Osaka. Hotel is a short walk from the metro, Dotonbori district and Shinsaibashi shopping area. It is in a quiet location but with lots of restaurants and a few convenience stores nearby. All front & back of hotel staff have been amazing - credit to Travis who has been extremely helpful especially when transferring to the Nankai Namba Rapit station. Room is also a decent size. Laundry facilities and drink station are a bonus within the hotel too. We will definitely stay here again on our next visit! :)

Leisure Family

10/10

Exceptional

07 Dec 2025

Maria Theresa Carolina

Everything about this property was well thought of. From the lobby lounge area with free drinks and the relaxing massage chairs to the amazing room we stayed in with 2 king sized beds, a massage chair and complete amenities (including a dyson supersonic hair dryer). I especially liked the numerous wall hangers for jackets, pants, towels, etc. I highly recommend this property if you plan to go to Dotonbori for the ultimate street food trip!

Leisure Family

10/10

Exceptional

28 Nov 2025

Susan

We liked everything, the location, the staff, the room, the dinning/ meeting area (the lobby) with the self service drinks provided.
The size of the room was more than I expected, the bathroom was fantastic, big bath tub separate from the shower. Plenty of space for luggage and storage was more than adequate.
The staff were very friendly and helpful. We asked for directions, the young lady walked us straight to the station.
We were transferred to Osaka station on the day of check out also.
We loved the stay and will surely recommend it to our friends and family.

Leisure Friends

10/10

Exceptional

25 Nov 2025

Ngoc

The room is spotless & spacious. The customer service level is exceptional from everyone.
The decoration in the hotel lobby is modern & beautiful.
Hotel provides a relax area for guests to have a complimentary hot & cold drinks.

Leisure Family

10/10

Exceptional

06 Nov 2025

Xiaojie

We didn’t use.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Kristy

Clean spacious room, amazing friendly staff, great communal area with coffee machines and drinks, laundry machines and massage chairs available

Leisure Family

10/10

Exceptional

13 Oct 2025

Margaret

I loved everything about this hotel, but especially the staff! They were consistently kind and pleasant to us and always had a stocked free beverage area. They also had numerous massage chairs in the lobby for sightseeing weary guests

Leisure Family

10/10

Exceptional

02 Oct 2025

Leonard

Easy access to shops and transportation. The staff went above and beyond to make our stay great. Would go again and recommend

Leisure Family_with_children

10/10

Exceptional

29 Sep 2025

Tina

Our stay at 88 Hotel was a last minute gem we found when we needed it most. The booking we had did not work out and I found myself searching for a new place to stay for the remainder of our Osaka leg. I cannot tell how much we loved this hotel. massage chairs everywhere, in your room, in the lobby, outside the laundry facilities. If I could vgo back in time I would have booked our entire stay in Osaka at 88 Hotel. Great central location. Nice beverage bar. All the staff was incredible but especially Travis. I 100% recommend staying here. You will be happy you did!!

Partner

10/10

Exceptional

24 Sep 2025

Alexa

Hotel was very nice and good amenities. Around the corner from the train and to Dotonbori.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Georgia

Absolutely loved our stay at Hotel 88. Staff are excellent - very helpful and accommodating. Facilities are great - loved the massage chairs and lounge area to enjoy a delicious coffee. Will definitely stay here again.

Leisure Family

10/10

Exceptional

13 Aug 2025

Vanlesa

Staffs are nice, friendly, helpful
This hotel makes you feels like at home
Rooms are spacious
We had a pleasant stayed
Hotel 88 services is beyond exceptation

Leisure Family

10/10

Exceptional

08 Aug 2025

Ruth

First time in Osaka and found this vibrant hotel with exceptional staff. From the moment we checked in it was phenomenal. Nice drink bar and community space where guests gathered. Free massage chairs were a game changer after a long day of walking. I will definitely be back!

Leisure Family

10/10

Exceptional

01 Aug 2025

Edison

Staff were amazing and very accommodating, good English, and quick to answer and address any issues & questions…would definitely stay there again next time!

Leisure Family

10/10

Exceptional

10 Jul 2025

Christopher

Had a good experience at the hotel. Location is right near Dotonbori yet far enough away that it was quiet and pleasant.

The hotel’s offering of drinks was a great addition and we definitely took advantage of them and the seating area to have dinners. The hotel even took us to the bus terminal and assisted in getting tickets to Kansai. Next time we are in Osaka, staying at Hotel 88 again.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Susan

I really loved the location and found the theming of the property to be very unique. I would definitely statmy there again.

Leisure Family

10/10

Exceptional

25 Jun 2025

Kristen

Could not have picked a better hotel. 2 adults and 2 children (12 & 15 yrs old). The room was spacious with 2 king beds, separate sitting area with couch and table. The staff was AMAZING and very helpful. They had umbrellas available for use if needed (which we did), they called taxis for us when needed, provided written directions to get to our next city while forwarding our luggage. The lobby has plenty of tables and chairs with complimentary drinks as well as a pool table for fun! Location was great, easy walk from bus station and walkable to many things. Would definitely stay here again.

Leisure Family

10/10

Exceptional

21 Jun 2025

Zach

Most helpful staff and the room with the massage chair is so clutch.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Keith

Service was OUTSTANDING from beginning to end. The hotel even took us (family of 4) to Shin-Ōsaka Train Station for no additional charge. Free beverages (24/7), free massage chairs, and free umbrella rentals are just a few more perks that this hotel offered.

If you’re planning to visit the area, this hotel is a no brainer. I would definitely stay here again. Highly recommend.

Leisure Family

10/10

Exceptional

24 May 2025

Glenn

TOP hotel in Osaka, with A+ staff.

What a wonderful hotel! From the great location to the quirky design, to the free soft drinks and coffee in the lobby, to the massage chairs thatI regret that I never managed to enjoy, it was all top notch. But what really set it apart was its wonderfully friendly staff.

Due to a minor injury, I decided to take advantage of Japan's famously efficient luggage forwarding service (which really is fantastic) to send my bags to the Kyoto hotel I would be staying the following day, so that I did not have to lug it around with me. The front desk staff at Hotel 88 not only helped me fill out the paperwork but found a big cardboard box, which they expertly cut down in size to perfectly fit my two bags. (It was actually quite impressive how they did this.) Putting my two bags snugly into a single box saved me a lot of money, as the forwarding service charges per bag (or box), not by weight. The 88 Shinsaibashi team then professionally taped up the box and I left it with them as I went exploring. When I arrived at my Kyoto hotel the following day, the box was waiting in my room. What a country!

And what a hotel 88 Shinsaibashi is! I would definitely stay there again. In fact, I wish I could stay there again TOMORROW! One of my favorite hotel experiences ever.

Self

10/10

Exceptional

24 May 2025

Adam

I've visited Japan four times and this might be my favorite hotel yet. I stayed in a room in the annex and it was clean, modern, quiet, and spacious.

The hotel is located in a very good location between Namba Station and Dotonbori which makes it well placed for local exploration and for getting out to the rest of the city.

The staff were extremely helpful and professional. They had a very good grasp on English, which while not required definitely makes things easier.

I will definitely stay here again if I'm back in Osaka at any point.

Leisure Self

10/10

Exceptional

20 May 2025

Kim

Pleasantly Surprised

Service was EXCELLENT! I love the complimentary beverage area and tables. I prefer this over free breakfast as 7-11 and other affordable places to eat were near by. Only stayed one night but will definitely book again.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Stephen

Excellent facilities & staff were awesome

Leisure Family

10/10

Exceptional

18 Apr 2025

Hector

i really like the location & free drinks

10/10

Exceptional

11 Apr 2025

Ashish

Staff are very friendly

Leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Melanie

Lovely staff, great reception drinks area for free soft drinks & tea/coffee etc, massage chairs good to use after a long day. Good location, no issues with noise.

Leisure Family

10/10

Exceptional

18 Mar 2025

Clarence

Friendly and attentive staff and excellent location near the sights of Dontenbori. Loved the free drinks. They even gave us a ride to the station to catch the train to Tokyo.

Leisure Family

10/10

Exceptional

08 Mar 2025

David

perfect

Leisure Family

10/10

Exceptional

27 Feb 2025

William

Easy to arrive. Very good service. Location is great. I would book it again.

Leisure Friends

10/10

Exceptional

24 Feb 2025

Jenny

The staff are so friendly and helpful. The room had very convenient touches like many many hooks, large trash bins, a mini fridge that actually gets very cold, Dyson hair dryer, etc.

We booked last minute and they were able to set up the baby cot for us.

The room we had was not handicap accessible which wasn’t a big deal for us. I don’t know if that’s the case for all rooms so please check when you book. There are steps to get to the toilet and bathroom. There is even a little 2 inch step to the bedroom area.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2025

Adrian

THE BEST!!!

The service was FANTASTIC!!
The team went above and beyond to help when my wife was sick.

Friends_and_family Family

6/10

Pleasant

02 Jan 2025

Verified traveler

Not bad but make sure you know what you’re getting

Stayed in a room for three people - one queen and one twin. While not overly spacious there was a decent amount of space. However I did notice some differences between this and other rooms that soured the experience a bit.

- Other rooms were getting bathrobes. Our room never received any.
- Our particular room received next to no natural light. Outside the window less than a foot away was another building.
- Although it was nice that the toilet was self-cleaning with soap, there was a weird feces-type smell that hit us upon entry but disappeared within 5 min. We could never determine the source. This was even with leaving the humidifier/air freshener running nonstop. Ventilation issue?

On the plus side:
- Staff tried to be as helpful as possible.
- Maid service each day was flawless.
- Using Yamato transport to send luggage to next destination was seamless
- Unlimited drinks in lobby and plates/silverware was very appreciated
- Close proximity to Namba Walk, Metro, Dotonbori, and America-Mura.

Suggestions
- Due to limited food options in the early morning, any sort of breakfast would be greatly appreciated. Even just a simple buffet with pastry delivery, fruit, and/or simple bread items and a toaster would be better than nothing.
- Stress in listing that there’s no restaurant. This isn’t immediately clear.
- Can there be an alternative to that check in video we have to watch?
- The art is cool/funky but the money could be better spent on amenities.

Friends_and_family Friends

10/10

Exceptional

30 Dec 2024

Susan

Great find

Excellent location and a truly wonderful staff. The room was very comfortable, clean, and easy to access. The shower was also amazing!

Partner

10/10

Exceptional

10 Dec 2024

CL

Staff went out of their way to help. Even sent us to the bus terminal at 530am and got down to buy tickets for us.
Very touched by their sincerity

Leisure Family

10/10

Exceptional

08 Dec 2024

Jason

This hotel is situated in an optimal area, close to Dotonburi and the subway station. Meaning you can go on your day trips around Japan very easily! The fact there are some restaurants that are 24/7 in Dotonburi means you will never go hungry! The hotel staff is amazing, we had the pleasure of meeting and talking with Travis who is a native English speaker so it made things a lot easier to navigate and get around! I will be booking this hotel again next time I'm in town!

Leisure Partner

10/10

Exceptional

07 Dec 2024

Thomas

Excellent property and fantastic staff. My only recommendation is the room floors don’t have carpet/ bath matts and it would get slippery after a shower. My wife fell and slipped on the floor.

Leisure Partner

8/10

Excellent

23 Nov 2024

Ann

Cute and quirky modern hotel. Friendly staff and loved that it had a hotel lounge to hang out in. Also massage chairs were perfect after a long day of walking. Not as many in room amenities as other hotels but had the basics (toothbrush, hairbrush, razor, blow dryer) but decent sized rooms, tons of USB ports:) and great location by Dontonburi.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Jonathan

Excellent facilities and fantastic staff. Helped out with everything and we couldn't have asked for more. Would definitely stay here next time we come to Osaka.

Leisure Partner

10/10

Exceptional

13 Nov 2024

sue-anne

Excellent hotel -- a 10 out of 10!

Strongly recommend this hotel -- designed for the traveler. Extremely clean! Quirky decor. Massage chairs, eating area (with dishes, cutlery, microwave, beverages), lounge area in the lobby. Air conditioned hotel room is large with sofa, beds (with best mattresses we had in Japan), microwave, full size fridge, safe, lots of hangers & coat hooks, drying rack for laundry, air purifier, washroom separated into 3 rooms: sink, shower/tub, toilet.

Room key holder is map to area.

Staff are amazingly helpful! & kind! Quick to respond. When we asked directions at front desk, a staff insisted on walking us to the correct gate for our subway at Namba Station -- good thing as our just loaded Suica card didn't work & she handled it & worked with subway staff to resolve the problem. Luggage storage provided. When we checked out, staff offered to drive us to OCAT to catch the airport bus and also carried all our luggage in.

HIGHLY recommend this hotel!

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Justin

Great location right by Dotonbori. The room I had was big and clean with a good layout. The elevator was fast and the common area downstairs had a nice community vibe and also had free drinks. There was a good amount of washers and dryers compared to other hotels I’ve been to in Japan. The front desk communicated well and I was checked in and out quickly - they were also helpful with helping me forward my luggage to my next hotel. Overall my favourite hotel I’ve been to in Japan and will be booking it again when I come to Osaka again!

Leisure Partner

10/10

Exceptional

09 Nov 2024

Lourdes

The location of this hotel is perfect. Right in the heart of everything. The hotel is very clean and the staff is very friendly and accommodating. The free drinks at the lounge is a plus!

8/10

Excellent

06 Nov 2024

Dave

Staff is wonderful. Went beyond our expectations

10/10

Exceptional

10 Oct 2024

Eleanor

Excellent customer service!

10/10

Exceptional

09 Oct 2024

Greg

Great location for walking Dotumburi! Lots of restaurants and bars nearby, and the staff were fantastic. We needed a shuttle to the airport bus, it was ready for us in the morning and they made sure we got there quickly and hassle free, without any charge which was very nice. It’s not a luxury hotel but it’s decent and location is what you want.

Leisure Partner

6/10

Pleasant

29 Sep 2024

Scott

Great location in Namba next, close to metro and Dotonbori.
It was nice to have the drink options in the foyer, but would've been nice to have some snacks/crackers or similar to go with the drinks like some other hotels have, or have disaposable cups so you could the drink back to your room. Seems the benefit could not be utilised fully, especially when busy.

Rooms themselves were functional though with the weird steps all over the place and the vinyl floors. Big plus though was the bench behind the beds! Loved that as great spot to store your random electronic and other stuff.

The free massage chairs were a nice touch though and were well utilised.

4 washing/drying machines available at 400yen 200yen for dryer. Best to not use in the evening when busy.

Leisure Family

10/10

Exceptional

20 Sep 2024

Nic

Fantastic

Leisure Self

10/10

Exceptional

31 Aug 2024

Chol

One of the best locations, great price, amazingly clean, efficient designed rooms, water pressure painfully good. Free massage chairs are awesome and the AC worked too well.

The staff made all the difference here. So friendly and accommodating. We are definitely planning to return.

Highly Recommended

Business Family_with_children

10/10

Exceptional

27 Aug 2024

Leila

This hotel got so many things right. For a family of 4, the room was not as spacious as previous places we've stayed at in Japan (291 sq ft vs the other places we stayed at, which were 377 sq ft, 678 sq ft, and 484 sq ft) but the room was efficiently designed, from multiple hooks on the wall, multiple hangers for clothes, a drying rack, and a separate toilet from the bathtub/shower area. There was a daily change of towels, and a daily supply of water bottles left at the door when you chose not to have your room serviced. They had a common dining area (with plates, utensils, cups), where families can eat comfortably (since there isn't a dining table in the room) AND they have free drinks (soda, water, coffee, tea). There was a pool table that provided entertainment for adults and kids. There were multiple massage chairs and 5 of them were conveniently located near the coin laundry area. We were using these chairs on a daily basis especially after long days of walking. The location was close to the train station and bus station (OCAT), and the NAMBA walk underground area, with many selections of food restaurants, bakeries, convenience stores, etc. It was also very close to the Dotonbori. We stayed at this hotel for 7 nights and felt super comfortable. And at the end of our stay, the hotel brought us to the Shin-Osaka station for free! We would absolutely stay here again. And as per my kids, they liked this hotel the best out of 4 hotels we stayed at during our 3-wk Japan stay!

Leisure Family

10/10

Exceptional

23 Aug 2024

Sarah

Enjoy Ed the location of this property. Things were close by so it made it easy

Leisure

8/10

Excellent

16 Aug 2024

Glenn

It was great experience. Easy to access to the train and bus. They have a good services, they took us to train on our last day for free. The staff are very friendly and helpful.

Leisure Family

10/10

Exceptional

11 Aug 2024

Vuthy

We stayed at this Hotel 88 in Osaka for 3 nights (August 9-12, 2024). The location is perfect. Just step out of the door and you are closed to everything, Namba train station, underground shopping and eating, and Osaka’s most famous tourist attraction, Dotonbori. But most importantly, the exceptional degree of help and friendlyness from the hotel staff and management is unmatchable. From the moment you check in, during the stay and the moment checking in to checking out, they are there to help. They accompanied me to the exchange office after I just asked for directions. They helped us carrying suitcases from the hotel all the way to the entrance of the train!!! Where can you find this kind of help these days? I will surely come back to this hotel. And I recommend this hotel 88 to everyone who come to visit Osaka.

Leisure Family

10/10

Exceptional

14 Jul 2024

Dena

This was the best hotel we stayed at on our multi-city vacation. The staff was so friendly and spoke very good English. Room was so clean and spacious. Hotel is close to everything

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Julie

We really enjoyed our stay at this boutique hotel. It was convenient for our travels/destinations. The staff were amazing…so friendly, helpful and accommodating. We recommend this property and would stay here again.

Leisure Family

8/10

Excellent

30 Jun 2024

Jean

Excellent hotel and staff. They are friendly, helpful, and speak good English.This is a great value for proximity to Dotonbori. Cozy rooms, well-equipped and very clean. Walking distance to many restaurants and shopping, and Namba station is a few minutes walk. Just be aware that there are adult hotels nearby, but they are discreet.

Leisure Family

10/10

Exceptional

10 Jun 2024

SALLY

Super convenient as hotel is close to dotonbori. Loved all the amenities, especially the Dyson hair dryer. Highly appreciated the Dyson after other hotels only offering the average Panasonic hair dryers that take 10x the amount of time to dry hair. Staff was really helpful and the drink bar is amazing. The one downside is the area outside the hotel. Not sure if this is common but there were a lot of love hotels and “erotic baths”. Hence at night it didn’t feel quite as safe walking around.

Leisure Partner

10/10

Exceptional

10 Apr 2024

Payal

The hotel and room were very clean. The staff of the hotel were especially kind and accommodating. They anticipated the needs of their guests and made the visit to Osaka as seamless as possible. Would highly recommend.

Leisure Friends

10/10

Exceptional

01 Apr 2024

Ting

The hotel was 10 minutes walk away from Osaka Namba station, and provided shuttle service that dropped us off at Nankai station during our stay. It was also a short walk away from Dotonbori. The area itself was quiet at night.

Leisure Family

10/10

Exceptional

28 Mar 2024

Laurence

The staff was absolutely amazing. Excellent service. Totally accommodating and helped us drive to shin osaka station. Clean rooms. Next to famous shopping street Dontuburi

Leisure

10/10

Exceptional

17 Mar 2024

Howard

Fantastic friendly staff. Sizeable rooms. Close to shopping and food. Highly recommend!!!

Leisure Family

10/10

Exceptional

15 Oct 2023

Winnie

Extraordinary service

Clean hotel and professional staff. We were cutting close to making the shuttle to the airport and the staff acted quickly and helped us with the luggage all the way to the shuttle stop.

Partner

10/10

Exceptional

04 Oct 2023

hyunsuk

Everything was great

Leisure Family

10/10

Exceptional

22 Sep 2023

May

Hotel was in a great location and staff was extremely friendly and helpful. Room was definitely one of the biggest I've ever stayed in while traveling in Japan and comfortable. Massage chairs were great in the lobby. Only down side was the dryer not drying that well even with a small load of clothes in there, so be prepared to dry the same load a few times.

Friends_and_family Friends

4/10

Poor

22 Jun 2023

Mark

Trip and fail.

Our room layout had multiple small level changes that made no reasonable sense. The flooring was all one continuous vinyl. This created tripping and stumbling hazards any time we moved around. If you book, watch your step!

Friends_and_family Family

10/10

Exceptional

19 Jun 2023

Lizabeth

Amazing and friendly staff. Loved the convenience to the rail and the drink lounge. Enjoyed the massage chairs after long days of walking

Leisure Family_with_children

10/10

Exceptional

20 May 2023

Vicky

Excellent in every aspect. Hospitality, cleanliness and support from staff are all excellent. The only limitation is that it does not have the restaurant, but it provides all the beverages, microwave, etc. BTW, it’s vicinity to all the shopping areas, restaurants makes this totally unnecessary. Go explore all the nice Japanese cuisine and let’s not forget the nearby Kuromon market which offers all the fresh seafood. Last but not least, kudos to the Japanese work ethics and hospitality, they go to great lengths to provide all the help. When I checked out the hotel, I declined the offer of the shuttle to the train station. However, one of the luggage were hard to be moved. Instead of ignoring my difficulty, one of the guy ran out and carried my luggage for me all the way to the train station. I really appreciated his effort and I felt bad that I did not jot down his name. I highly recommend this hotel.

Leisure Family

6/10

Pleasant

14 May 2023

michael

The staff was great but inside the room I could hear other people talking in the hotel and the street beyond. Hotel walls and windows need better sound rating. Slept with earplugs

Leisure Family