mount ararat hotel

Istanbul, Ã‡akmaktasi Sk. 44592
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50 reviews shown

10/10

Exceptional

16 May 2025

AURELIO

Excelente en todo

El hotel es excelente. Nosotros estuvimos en otro de la misma categoría dos días antes y este hotel lo supera significativamente. Volvería sin duda. Se encuentra muy bien ubicado y el desayuno es muy variado, tipo buffet. Tiene recepción las 24 horas. Ayuda mucho en vuelos que llegan en la madrugada, como fue nuestro caso.

Friends_and_family Friends

8/10

Excellent

25 Feb 2025

Aqib

The staff was very nice and it was a great value for my bucks. They tried to accommodate me when I mentioned the issue with heating in my room. I recommend them for others :)

Leisure Partner

8/10

Excellent

10 Jan 2025

RAFAEL G

Friendly staff

Leisure Partner

10/10

Exceptional

08 Nov 2024

G M SHARIFUL

Nice Stay at Mount Ararat

Hotel Mount Ararat is a nice hotel, conveniently located near Sultan Ahmet and all the tourist spots therein. The Kupkapi bus and tram stops are within 5 minutes walking distance. The rooms are very clean and staffs are well behaved. The arranged an airport transfer on payment for us as well.

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Mehmet

Very good and clean

Leisure Friends

10/10

Exceptional

12 Oct 2024

Rhys

The hotel was absolutely spotless! Super clean and tidy, amazing for the price

Leisure Self

6/10

Pleasant

28 Sep 2024

Mr Mohammed

We had two standard double rooms booked, and upon arrival on the first night we were told that we have to stay in twin rooms as there is no double rooms available for that night even though it was pre-booked and the rest of the nights would be normal, so our first morning we had to rush and pack everything up again and wait for our originally booked rooms to be done which delayed us from leaving for our activities. One of the rooms had an unpleasant smell, and breakfast range was very limited so we only had breakfast for one morning out of the 5. Shower curtain is pretty small and kind of useless as a considerable amount of water still managed to spill onto the bathroom floor. Staff were decent and kind but on the last day we faced an inconvenience where the toilet flush had suddenly stopped working in my parents room and my mum has incontinence issues, when this was raised to the staff, they said there was nothing they could do except that theres a toilet downstairs which wasn't very helpful and uncomfortable as they couldn’t easily access the toilets when needed and due to the lack of privacy, this led to them resorting to use my room's toilet, luckily this was only the last night otherwise it would’ve been extremely difficult for both my parents and my husband and I. Also to note we could often smell cigarettes.

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

kafia

amazing nice hospitality lovely staff very safe and very helpful staff

Leisure Partner

10/10

Exceptional

10 Sep 2024

Said

I had good time thanks everybody
People are good . Room clean . Safe . Breakfast is great .

Good price for what you get.
Thanks keep up the good work.

Leisure Family

6/10

Pleasant

17 Jul 2024

Sohail

I booked online double bed with garden view when I arrived at hotel that receptionist said we don't have that room you been selected he gave me in the basement full of mosquito next to kitchen so much noise i request to move my selected room he said we don't have room then I complaint to Expedia next morning they gave me room with 2 single beds rather than double bed when i refused he said later on we will give you but all night couldn't sleep so tiny bed morning I request them refund my money i don't want to stay then Manager came he gave me double bed room but that area was none smoking but peoples smoking frequently very bad smell coming our room complaint them not action being taken really not satisfied with Afghani receptionist he was very annoying person Turkish peoples were very nice and co-operative.

Leisure Family

10/10

Exceptional

15 Jul 2024

Bibi Fatema

Very nice hotel
Clean and good staff
Nice buffet breakfast
Walkable distance for transport

Leisure Family_with_children

10/10

Exceptional

15 Jul 2024

Ali

I stayed there for 4 days.. let me say i love the welcoming vibes from the staff.. Saheen was very welcoming and good person overall. I really enjoyed the stay there and i will definitely stay here again for my next trip to Istanbul…

Saheen you are a very hard working person and i truly respect you for that. Keep up the hard work and the good vibes.

Overall i recommend everyone stay there they front desk staff will make you feel special.

Thank you everyone:)

Leisure Self

10/10

Exceptional

11 Jul 2024

gerges

I had a fantastic vacation thanks to the kind, decent, courteous staff especially Mr. Shahin at the front desk who has been so helpful and so honest

Leisure Self

6/10

Pleasant

03 Jul 2024

Ishrat

Staff was amazing and very helpful, breakfast was not good at all every day they have lot of cheese not much option. Bed was not comfortable at all actually they join 2 single beds for a couple room which has a gap and remotes, phone and stuff was falling in the middle gap, toilet door was broken which was unlockable. Hotel is in amazing area, in the food street and walk able to main attractions like blue mosque and grand bazar.

Leisure Partner

8/10

Excellent

30 Jun 2024

Nayra

Nice place and helpful stuff

Self

8/10

Excellent

08 Jun 2024

Elliot

Nice staff. parking lot was adjacent and super cheap (200 Turkish liradan per day - same as the hourly rate just up the ill). Free breakfast. The building is a bit dated, but with a rate like that, super cheap, could not complain as it was near the water (Kumkapi), and within all the places we wanted to see (Museums just up the hill and to the east.... I would recommend this place I would.

Leisure Family

10/10

Exceptional

07 Jun 2024

Robert

Great price and room and breakfast

Close to Kumkapi rail stop, the hotel was clean, had a great breakfast, great service at a fantastic price. Fridge in room was a nice plus

Partner

6/10

Pleasant

01 Jun 2024

Verified traveler

Staff were friendly and location was decent. However, I wouldn't recommend for cleanliness or the bathroom.

Leisure Partner

10/10

Exceptional

08 May 2024

mohammed

Visited first time really quit hotel
Staff was very helpful specially Mr Sohail is very kind and caring person
Will visit again

Leisure Self

10/10

Exceptional

07 May 2024

Maria

Had a lovely stay here, there are lots of restaurants and cafes that are just minutes away, the staff were extremely friendly and helpful! The room is on the smaller side though they were clean and cleaned throughly everyday! Would definitely stay here again :)

Leisure Partner

6/10

Pleasant

30 Mar 2024

Anoosh

Housekeeper make a lot of noise when cleaning the rooms
Bathroom, towel and bedsheet and pillow cover. They are not clean but not new.

Business Family

8/10

Excellent

21 Mar 2024

Ivan

It was fair. Good breakfast. Good location

Friends_and_family Family

10/10

Exceptional

04 Jan 2024

RASHID

Very good

The hotel staffs are very welcoming, the reception team are very helpful and respectful and smiley too , the cleaning staff really helpful specially the lady from Uzbekistan.
Also we need to thank the Chief for the lovely breakfast.

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

Walid

All was good

Leisure

10/10

Exceptional

29 Oct 2023

Yunus

Very good every tourist attraction is near 15 to 20 minutes walk frandly sttaf

Partner

6/10

Pleasant

13 Oct 2023

Sandip

(1) The staff was friendly, however please be careful as you can be scammed easily by the restaurant service recommended by their staff. On my arrival which was almost midnight, I was hungry and asked for recommendations for something to eat nearby. I was told the hotel provides a free pick up and drop-off service to a restaurant which provides fresh food. So after they took me to the restaurant called BEYAZ TURIZM TURKEY, I was provided with a really expensive menu and their staff was trying to sell me lobster for the price of £136 and some drink which was equivalent to £150 total for a meal for one person. I said no I don't want a lobster then he recommended a fish and I was not able to say no in case they do not drop me back to my hotel as it was my first day in Istanbul and it was late as well. So I had to agree and the total price I paid for the fish was £49 which is really an expensive price for a one person meal in Istanbul. The food quality was not great and it tasted so pale.

(2) The hotel do not allow any guests even though I booked it for 2 people as my friend wanted to come and see me whilst I was there.

(3) Breakfast was good but its same stuff everyday which I had to eat for 5 days of my stay.

(4) The toilet is not well maintained and some repair work is required.

(5) Location is ok and you have to walk a lot of up and down hill.

(6) Staff helped me with an app called in drive for taxi as I was scammed by taxi driver on my first day.

Leisure Self

8/10

Excellent

11 Oct 2023

Mishel

Walking distance to sultanahmet area and staff were very polite and helpful.

Leisure Family

8/10

Excellent

02 Oct 2023

Ismail

Like I've said previously, the staff is what makes this hotel more homely. Jihaan, Abu bakr, kasray and even the cleaning staff were very helpful. The hotel is a standard 3 star at best. You get what you pay for. The only thing I would say that needs improving is the breakfast. The eggs are limited to boiled eggs and scrambled eggs (when they can be bothered to make scrambled eggs). Decent clean rooms, old decor and humble layout.

Leisure Family_with_children

6/10

Pleasant

26 Sep 2023

Misrak

Great value for money.

Leisure Family

4/10

Poor

08 Sep 2023

OMAR

staff was super nice but its not a hotel its a motel

Leisure Self

10/10

Exceptional

29 Aug 2023

Kieron

Staff are really helpful and welcoming. Excellent breakfast buffet. Really close to restaurants and not far from the main sights.

6/10

Pleasant

19 Aug 2023

Borhan

It was noisy specially at night it felt like a horse racing arena

Business_and_leisure Family

8/10

Excellent

20 Jul 2023

Uma Kanta

I am satisfied the service and food offered by the Hotel. I recommended to other.

6/10

Pleasant

15 Jun 2023

Zahra

Nice clean hotel . Staff were polite and friendly.
Breakfast was good
The only disadvantage was the location is in crowded narrow area

Business_and_leisure Family

10/10

Exceptional

09 Jun 2023

USMAN

Very Good

Leisure Friends

2/10

Poor

27 May 2023

Kamran

Needs to improve...

Not so great. Customer service at the hotel needs to be more customer friendly.

Friends_and_family Family

10/10

Exceptional

21 May 2023

Adriana

It was very clean, breakfast and service was excellent

Leisure Partner

2/10

Poor

21 May 2023

Verified traveler

Room not as described!

The room we were given was smaller then the one we initially booked. When it was training the ceiling was leaking water and the floor was full of water. We were given towels to dry the floor. I wouldn't recommend this hotel.

Friends_and_family Family

6/10

Pleasant

08 May 2023

Jana

You can hear in your room everything what is going around-your neighbors, noise, you cannot control heater or air conditioner-have to ask personal to fix it all the time, Internet connection in the room very bad, one side going directly to Seaview, but it is on the highway. Personal nice and the rooms are clean., breakfast ok, I am vegetarian and I find everything for a good breakfast. Close to the grand bazaar and center. Be careful with your room key.-if you’re losing, you have to pay €10 for the new one.

Business_and_leisure Self

4/10

Poor

12 Apr 2023

Mohammad A

Not enough comfortable

Leisure Family_with_children

8/10

Excellent

07 Apr 2023

Andrej

Clean little hotel with kind hosts.

Leisure Self

2/10

Poor

24 Jun 2022

AHMAD

The smell of the room was stinky.

Business Self

8/10

Excellent

13 Jun 2022

Robin Mitchell

Very quiet and clean hotel. Complimentary breakfast was well stocked and varied. Staff helpful and informative. Not set in the more touristic part of town, but that shouldn't put anyone off.

Leisure Partner

10/10

Exceptional

12 Jun 2022

Gabriela

Perfect location walking distance to many places, lovely restaurants near by also close to the markets and mosques.

Leisure Friends

8/10

Excellent

03 Jun 2022

Alaa Allah

Very nice staff

Leisure Partner

6/10

Pleasant

23 Nov 2025

Hanna

Aamiainen toistuva ja suppea. Ei saatavana gluteenitonta vaihtoehtoa, edes ennakkoon ilmoittaen.
Henkilökunnan palvelualttius huipuista laaksoon.
Perus elintarvikekaupoja n. 500m - lähin viiniä myyvä kauppa n. 1.7 km kaupan läheltä löytyy Yenikapin metro

Business

8/10

Excellent

14 Nov 2025

AlpTugrul

Merkezi yerlere ulaşımı kolaydı. Oda temizdi.

Friends_and_family Family

4/10

Poor

09 Nov 2025

Dogukan

Konum güzel. Otel güzel. Personel kötü