Name: Alpenhorn Motel
Address: 35 Quintin Drive, Te Anau, 6789, NZ

10/10

Exceptional

30 Mar 2026

Monica

The shower leaked a bit when the showerhead was pushed to the side and there was no ventilation inside the shower. Other than that it was perfectly fine

Business Friends

6/10

Pleasant

21 Feb 2026

Graeme

Confusion in the booking process, the TV (Google) not working and a leaky tap were annoying. Otherwise, the Alpenhorn is comfortable enough without any frills.

8/10

Excellent

09 Dec 2025

Nancy

Room was nice, beautiful garden out patio door, easy check in, clean, but an older building.

Leisure Partner

8/10

Excellent

01 Dec 2025

Jessica

Easy check in, great shower.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Mark

Easy parking, close to everything. Very clean room and spacious.

Partner

2/10

Poor

04 Nov 2025

Gail

No-one in reception.Key in envelope stuck on board outside of door. Room smelt of mould and cigarette smoke! Rice and crumbs on carpet!! Unable to stay due to smell.. Found other accommodation ( at my expense)

Leisure Family

2/10

Poor

03 Nov 2025

Daisy

Property keys were left outside, money taken from account when specifically noted to pay at property. Noisy property.

Leisure Partner

6/10

Pleasant

05 Oct 2025

Wendy

Decor is a bit dated but it was clean, warm and tidy

Leisure Partner

2/10

Poor

29 Sep 2025

MANISH

This property is not suitable for family living.

Leisure Family

2/10

Poor

14 Sep 2025

Toni

It was an absolute disgrace. Dirty greasy plates light gave me an electrical zap and didn’t work and the most important part the tv didn’t work. Overall I would not recommend.

Leisure Family

10/10

Exceptional

14 May 2025

Ramon

Affordable and close to town Centre

Leisure Partner

8/10

Excellent

11 May 2025

MAJDA

great location, great room, would totally stayagai

loved the motel. great lication, great room, goid size with a tiny, but sufficient kitchen, great space for sitting area. since it was off-season, it was self check in, but when I called the number to confirm we were leaving luggage in storage for a few days (while we were tramoing the Milford Track) as agreed ahead of time, the owner answered on the first & only call & took care of it. the room was clean both times we stayed. loved it. only complaint is the laundry room could use a clean. maybe not once a day, but like once every few months maybe. The one washer & dryer both worked great, but that room needs a vaccuum especially the multy-layer of cobwebs all over.

Partner

2/10

Poor

25 Apr 2025

Hannah

Very old, run down and desperately needed a clean. Broken curtain rail, sheets too small for the bed, had to rewash coffee cups etc. 3 star is a stretch, absolutely not worth the $180 per night

Leisure Family

8/10

Excellent

19 Apr 2025

Juliet

Clean. Could do with upgrade

6/10

Pleasant

11 Apr 2025

Peter

We will never stay here again or tell our friends to stay here, because they advertised a Queen size bed but they failed to mention that it was two single ensembles joined together by a large zip right down the middle of the bed making it very uncomfortable to get a good night's sleep. It collapsed in the middle. A very dated room, needs a face lift and way overpriced for what we received.

Leisure Partner

4/10

Poor

10 Apr 2025

Lisa

The property is well priced and conveniently located however the room was not adequately cleaned/vacuumed and is very outdated. All dishes and kitchen pans had to be washed before using as they were not clean. Beds not great.
The kitchen was however well outfitted. Toilet was very clean and the linens were soft and fresh/clean.
Shower door leaked water over the floor and the shower had some mold patches on the floor.
There was no staff on site, key was left taped to the door when we arrived at 4:00 p.m.
This was the most disappointing accommodation we have yet experienced during our New Zealand trip.

Leisure Partner

10/10

Exceptional

04 Apr 2025

Eric

Great affordable place to stay in Te Anau on the way to Milford Sound.

Leisure

8/10

Excellent

25 Mar 2025

Robert

Good choice for Te Anau

Alphnorn is on a residential street that also has several other small motels. It is a short walk (using a cut-through) to the lake front and not far to restaurants and shopping, We appreciated having a kitchenette and separate bedroom. The front office was not open during the time we were there, but the keys were left for us and a note on the door gave a phone number to call if needed.

Partner

2/10

Poor

20 Mar 2025

Kerry

I didnt like anything. It was old and outdated. Stains all over carpet. Took us three phone calls to get onto someone to advise we would be arriving late. Then the key was put in an envelope and attached to the reception door. With everyone else's keys.

Leisure Partner

4/10

Poor

06 Feb 2025

Bob

Facility not up to standard

10/10

Exceptional

27 Jan 2025

Louise

Lovely space. Well set up kitchen. Beautiful peaceful spot.

Leisure Partner

6/10

Pleasant

12 Jan 2025

NOZOMI

Location is good

Leisure Family

8/10

Excellent

11 Jan 2025

Wendy

Clean and tidy unit 5 mins walk to the town centre.

Leisure Partner

8/10

Excellent

24 Dec 2024

Akshay

Good property
Closer to shops, restaurants and lake

Leisure Partner

2/10

Poor

18 Dec 2024

Kim

Worst place have stayed on 6 week tour around NZ

We arrived at the Alpernhorn Motel around 5pm to find our key taped to the office window along with others. We were stunned to arrive at what is certainly the worst accommodation we had have after five weeks in New Zealand.

The room was very dingy and the rooms were extremely dated. Out of date folder is provided. There is no air conditioning in the room and it was very stuffy.
My wife called to ask if we could have a fan as she had spotted one in room 4 next to our room. She was told only room 6 and 7 had fans.
We went out as was a lovely afternoon. When we returned the room was so stuffy. My wife went to reception but forgot it is only maned between 2-4pm. She spotted two fans in the reception area. She rang again and explained the room was so stuffy and could somebody give us one of the fans.
A man came quite quickly and got the fan from reception. He explained they had a hotel along the road so if any problems to call the number.

The beds were too low for us and the bedspreads looked cheap and worn. The furniture was poor quality ans very old. I doubt if this motel has seen a refurbishment in the last 20 years.

The gardens are very nice at the property and we spent as much time outside as we could as much more pleasant than being in the room.

The bathroom appears to be the only place modernised.

If we had not had a long journey and we were going on a full day trip the next day to Doubtful sound we would not have stayed.
Easy money and they clearly don’t care.

Partner

6/10

Pleasant

22 Nov 2024

Robert

Seeing 2 ashtrays full of butts on the patio table in centre view of large window/door was unpleasant.

8/10

Excellent

13 Nov 2024

Glenette

The property is a little dated but it was clean and quiet. Reception is not always staffed however when I rang about leaving my bag because I was arriving early I was advised to leave my bag at the Village Inn. When I returned to check in Teddy offered to drive me to the Alpenhorn Motel, so going over and beyond. At the end of my stay Teddy was extremely helpful and offered to drive me to the bus stop. Thanks a million.

Leisure Self

10/10

Exceptional

27 Oct 2024

Morna

Dry nice!!

Partner

6/10

Pleasant

15 Sep 2024

Randall

Adequate. Bed not comfortable.

Leisure Family

10/10

Exceptional

16 Jul 2024

Pablo

Wonderful times staying at this hotel. Nest and clean as well.

Leisure

2/10

Poor

13 Jun 2024

Michael

Nothing !

Leisure

10/10

Exceptional

12 May 2024

Tibor Frank

Good stop to rest on the way to Milford.

It was nice, what you expect.

Partner

6/10

Pleasant

25 Apr 2024

Sukumar

Convenient, clean and comfortable

Leisure Partner

8/10

Excellent

24 Apr 2024

Sue

Quite spacious as we had a family unit with single beds in a separate room. Heater worked well as it was cool and we got wet during our visit to Milford Sound. Quiet place.

Leisure Family

10/10

Exceptional

17 Apr 2024

Tristam

Great friendly service and easy walking distance to shops/transport etc.

6/10

Pleasant

17 Apr 2024

Neil

Clean comfy beds but vey dated
No contact with owners at all

Leisure

8/10

Excellent

08 Apr 2024

Scott

Older motel, dated but clean. Lovely outdoor table to sit in the sun in the garden. Bed was not the best for 2 larger bodies, but everything works. Good value.

10/10

Exceptional

21 Mar 2024

Kelly

This was great for a one night stay. Everything we needed for a fair price.

8/10

Excellent

24 Feb 2024

Cara

Very friendly staff

Leisure Partner

8/10

Excellent

24 Feb 2024

Gillian

A little run down but fine! Easy walk to the town. The restaurants were all heaving with tourists so best to book if you want to eat out at high season

Leisure Friends

6/10

Pleasant

19 Jan 2024

Verified traveler

Very basic but surprisingly comfortable

We arrived around 3 pm. There was no one on reception and our key was taped to the door. We found our own room which had been skim cleaned. Toiletries were provided but were all tucked away in a drawer out of sight.

Business Family

8/10

Excellent

26 Nov 2023

Jean

Property was handy for everything- lake, shopping, earring out.

4/10

Poor

23 Nov 2023

S Peter

Motel is old and our beds were old bedding clean but bathroom was dirty black mold in the shower and floor dirty. Microwave was filthy and floor hadn’t been cleaned. Would not recommend this motel at all.

Leisure Partner

4/10

Poor

22 Nov 2023

Tammy

This was the worst hotel on our entire trip. The office closed at 4pm. We called ahead and the person did not want to have to come back to meet us. Went thru a pre-pay process to avoid him having to make a trip. Arrived - room pretty run down. A friend locked himself out and had to call someone to come unlock the room. The owner/mgr arrived pretty quickly. Our fan plug was broken - asked for another one - was told maintenance not in on the weekend as he was in his vehicle pulling out. No offer of anything else. With a little fixing up it could be ok - but no effort has been put into it. Stayed in much nicer locations for much less money during the trip. Would not recommend.

Friends_and_family Friends

4/10

Poor

15 Nov 2023

Rena

Too much for what you get

The rooms are large but very dated. We paid more for this room that wasn't nice, than all the rest of the trip

Friends_and_family Friends

4/10

Poor

13 Nov 2023

Rena

A fair hotel

The hotel needs to be updated. We stayed in other hotels for the same price that were much nicer.

Friends_and_family Friends

8/10

Excellent

12 Nov 2023

KEN WAY

Reception office was closed and no one was in attendance from the moment of arrival to point of departure.

All communication / instructions was via notes taped on pieces of paper taped to the office door.

Did not see a single motel staff.

Room was tidy and clean.
Double bed was rather low and on the soft side.
Room was clean and tidy.
Kitchen tap was leaking.

Basically it is a row of self contained units with shingle car parking right outside each unit door.

If service is required a mobile phone number is provide to call for assistance.

Leisure Partner

10/10

Exceptional

04 Nov 2023

Markus

a small yet fine motel complex with complete facilities. After our arrival we had to clean the small kitchen which was well equipped, but this did not detract from our stay. We had a room with good heating as well as a kitchen and a small shower with toilet. We loved the small terrace which was surrounded by rhododendron bushes and had a great view of the mountains. Parking right outside the front door was also no problem. Pay washing machine is available. Alpenhorn was an ideal starting point for us on foot and by car to reach the surrounding natural beauty.

Leisure Partner

8/10

Excellent

29 Oct 2023

Elizabeth

There was no teatowel in the kitchen. Comfortable but saw nobody.

Leisure Partner

8/10

Excellent

26 Oct 2023

Christine

Reception was not open to ask for coffee & toilet paper etc.

Leisure Partner

10/10

Exceptional

11 Jul 2023

Davi

.

Leisure Partner

2/10

Poor

02 Jul 2023

Grant

We Turned up to a vacant place, floor was still dirty in the kitchen, curtains ripped, towells freyed on the edges. N complimentary milk for a cup of tea. Cold dated and looked nothing like the pictures.

We left after one night due to the conditions, an absolute dissapointment and would like a refund. A terrible stay and not at all what it was advertised as.

Absolute shame.

Leisure Family_with_children

4/10

Poor

10 Apr 2023

Peter

Tv not working, property manager made no effort to rectify!

Leisure Partner

8/10

Excellent

01 Apr 2023

dean

Motel as a bit old, however very comfortable.
Staff made my late arrival very easy
Parking off the street and at your door.
Not on the main drive along the lake, but one block away from the lakeshore drive and walk.

Can easily (<10Min) walk to the glow worm tour or to the small (nicely done) downtown as well as some nice restaurants.
Of my several nights on the South Island, this was my favorite layover.
Don't miss the Sand Fly Cafe for Eggs Benedict (a new name now, but google knows it as Sand Fly.

Leisure Self

4/10

Poor

24 Mar 2023

Gordon

The room had a few spider cobwebs.

Leisure Partner

10/10

Exceptional

13 Mar 2023

Brent

Spacious, clean room, everything worked. What more could you ask for?

Leisure Self

8/10

Excellent

03 Mar 2023

Scott

Good stopping place on the way to Milford sound

Leisure Partner

10/10

Exceptional

27 Feb 2023

Philip

it was very basic but met our needs for a 2 night stay. great location. 2 minute walk from the lake and shops. good value for money.

Leisure Partner

8/10

Excellent

03 Feb 2023

Cindy

Property was neat and clean. Kitchen facilities were great. Nice to have the pedestal fan provided - it was hot in the room and we were unable to open windows due to no fly screens (apparently the norm in NZ). Shower was old and antiquated - we had to fix the knob, as it was screwed on in the opposite direction. Walls between units were paper thin - all voices from neighbours were heard (we were conscious not to speak too loudly). Contactless check-in was great. Convenient short 10-15 min walk to boat jetty and town. Overall, a lovely little motel at a very reasonable price.

Leisure Family

8/10

Excellent

30 Nov 2022

Ian

Very basic facilities but very good value with updates happening.

Leisure Partner

4/10

Poor

17 Nov 2022

Timothy

Seen better days...

This place is run down and maybe was a nice place 20 years ago. We stayed in room 7 and the queen bed was horrible. Sagging and in need of replacement.

Partner

4/10

Poor

11 Nov 2022

Vincent

The property condition did not live up to the photos on Expedia the property was tired at best and in desperate need of a renovation, holes in the curtains, a manky stove that needs a deep clean, a 3 channel TV, cold water tap not working, the list just goes on, all have been mentioned in previous reviews leaves me thinking the management dont care at all.

Leisure Partner

8/10

Excellent

29 Jan 2022

Nick

It was handy

8/10

Excellent

12 Jan 2022

Pitabas

It was an average accommodation.

Partner

8/10

Excellent

17 Jul 2021

Verified traveler

Quiet and peaceful place.

Leisure Partner

2/10

Poor

19 Apr 2021

Verified traveler

Avoid

nightmare of a booking. Cancelled and went elsewhere. Avoid this place.

Partner

6/10

Pleasant

31 Dec 2020

Verified traveler

Old but has all the amenities. Not bad for an overnight stay

Leisure Family

10/10

Exceptional

16 Mar 2020

Spencer

Just what we needed for a quick stay

Partner

6/10

Pleasant

03 Mar 2020

Laura

Give this a miss!

This hotel does not match its description. The grounds are overgrown and basics done, but loos neglected. The bed linens are rumble, the bath towels are small, thin and have threads hanging from them. Booking three rooms, I would have hoped we be next to one another. Not very close to town center but walkable.

Partner

10/10

Exceptional

13 Feb 2020

Verified traveler

Convenient location near the lake.

The quiet location near the lake was ideal. Room was a good size and spotless. This was our second visit to this motel a d we would go there again.

Partner

6/10

Pleasant

08 Feb 2020

Verified traveler

Very dated hotel and the office closed even before scheduled.

Friends_and_family Family

10/10

Exceptional

04 Feb 2020

Mary

Convenient overnight stop.

Good overnight stop. We arrived after front desk hours but had pre-arranged for a key to be left for us. Staff helpful with local advice. Will be staying again.

Partner

10/10

Exceptional

05 Jan 2020

J

Older property but in a good, funky way. Loved the layout of the room and proximity to town

Friends_and_family Family

6/10

Pleasant

20 Nov 2019

Scott

Ok, but better places in town for a longer stay

We spent 2 nights here, the place is clean but need a refresh. Our rooms weren’t made up on the 2nd day although they were supposed to be. The room was a bit cold, bathroom especially and overall spartan.

Partner

4/10

Poor

20 Oct 2019

Verified traveler

Would not recommend this motel. The manager although pleasant was never there. Tap in kitchen kept falling off. No hot water on our last morning. Tried to use laundry but it was always full of sheets and towels owned by motel.

Partner

8/10

Excellent

02 May 2019

Gayle

Room was comfortable.

Partner

6/10

Pleasant

06 Apr 2019

Verified traveler

Front desk was meant to be open until 6 p.m. DAILY.....this wasn't the case; we arrived about 4-ish/4.30-ish to find reception locked & a named envelope waiting for me sellotaped to the window....not particularly welcoming.
After long drive to get to Te Anau, people often like to have couple of hot drinks, then another one in morning when you get up......only 4 little pottles of milk for the 2 of us - & certainly not worth going out to buy milk for our overnight stay.
Otherwise, basic but satisfactory (light in toilet not working).

Leisure Friends

6/10

Pleasant

30 Mar 2019

Paul

Upon arrival at 4:30 pm nobody was present, my key was in an envelope taped to the window of the reception. I never saw a person who worked for the motel until I dropped off the key upon checkout. The room was clean and spartan in furnishing and amenities

Leisure Family

10/10

Exceptional

29 Mar 2019

Joanne

Good location, had most things we needed and was comfortable.

Leisure Partner

8/10

Excellent

24 Mar 2019

Verified traveler

People were very friendly and room was clean. Close to the center of town and walking distance to the lake.

Leisure Family

10/10

Exceptional

16 Mar 2019

Verified traveler

Very quiet residential street. Large suite, good kitchenette. Lovely walkable town. Lots of shopping and food places.

Leisure Partner

6/10

Pleasant

10 Mar 2019

Joseph

Stayed here the night before doin the Kepler Track. Large room so was easy to prep for the trek. Average room. Good bed.

Partner

8/10

Excellent

04 Mar 2019

Verified traveler

Basic clean room. Friendly staff. Comfortable bed.

Leisure Partner

8/10

Excellent

03 Mar 2019

Verified traveler

Spacious and clean. Well situated for town and lake.

Leisure Partner

6/10

Pleasant

24 Feb 2019

Verified traveler

Property was very basic. The shower is an insert box. The shower floor is stainless steel and dangerously slippery when wet. The staff were friendly and helpful.

Friends_and_family Partner

8/10

Excellent

10 Feb 2019

Verified traveler

Good location close to town. Room was la great size. Priced right!

Leisure Family

8/10

Excellent

26 Jan 2019

Verified traveler

Small motel with narrow office hours, but it was a very comfortable room for the price :)

10/10

Exceptional

20 Jan 2019

MINESH

Super place to stay

Nice big apartment with kitchen and utensils. Good WiFi.

Partner

8/10

Excellent

04 Jan 2019

Verified traveler

Close to lake and shops. Spacious and clean rooms.

6/10

Pleasant

29 Dec 2018

Beatrice

Great location, comfy place but poor service

It was a very quiet place and I think it would have been good if we only would have stayed one night. The service off the motel was poor as we were told on arrival that beds would not be made and milk was only supplied on the first day. Reception was not very fluid in English and of no help with recomondations. Our room was not supplied with tea or coffee on the second day or tea towels and rubbish was not removed. Needed to ring managment as office was unattended and get them to send someone to rectify. Would not stay there again!

Friends

8/10

Excellent

01 Dec 2018

Barry

Bees Knees

Great location, clean and comfy.

Partner

10/10

Exceptional

20 Nov 2018

Verified traveler

It was very quiet, well equipped and easy walking to the town centre

Leisure Partner

8/10

Excellent

16 Nov 2018

Babs

Close to the Te Anau lake and where we were collected for a day cruise to Milford Sound.

8/10

Excellent

10 May 2018

Verified traveler

Location good walking distance to the lake and centre. Kitchen floor is oilly, very big chances to fall down.

8/10

Excellent

03 May 2018

Verified traveler

Cosy and comfortable

Warm, tidy and comfortable room. A bit dated but plenty of space and great having a little kitchen to use.

Friends

8/10

Excellent

21 Apr 2018

Andrew

Centrally situated

Spacious, clean, sunny bedroom. Centrally situated close to the village and the lake shore. Parking right outside motel room.

Partner

8/10

Excellent

16 Apr 2018

Jane

Spacious room and very comfortable bed, but very limited service.

Partner

6/10

Pleasant

24 Mar 2018

Jenny

Adequate Accomodation

Alpenthorp Motel was very adequate for what we needed. We knew that we wouldn’t be in the room very much and we found that it had all we needed , no frills but very clean xx

8/10

Excellent

21 Mar 2018

Jeffery

large unit, dated but v. good condition. Bad 'net

large unit with separate eat-in kitchenette. A bit dated but all in good condition and clean. Wifi was terrible, drops out all the time which is very frustrating.

Partner

8/10

Excellent

15 Mar 2018

Peter

Nice room, easy parking, marked down a bit as did not get room cleaned after first night.

Partner