Pier 5 Hotel

10/10

Exceptional

27 May 2026

Yvonne

The staff was excellent. Everything was really clean. The location couldn’t have been better. The only things that were even a little off was the parking situation and also they must have purchased it recently because the old name was still on a couple places like the glass doors, so after a long trip and being tired it was a little confusing. I would definitely stay there again.

Self

4/10

Poor

26 May 2026

Monica

I saw that it had an 80's vibe and I was fine with that. But.. You have to have the person at the desk call the elevator to go up. The nice balcony was dated and gard metal chairs with no cushions only goes so far for enjoyment. The very small fridge had no freezer section and was barely cold. One roll of toilet paper in the room. An adjoining room??. They serve a hot breakfast but could not give a guest a glass to take upstairs (so much for wine on the deck). Website has happy hour Mon-Fri but I guess the do not do that on Mon and Tuesday. There was a weird night stand that would bot stay closed so the drawer was always open with a bible in it. Never been in a hotel that only gave 3 pillows on the bed, no extras in the closet no extra blankets either. Doing the bare minimum. Not worth the money.

Partner

10/10

Exceptional

26 May 2026

Yvette

Great location

Partner

6/10

Pleasant

25 May 2026

David

Location is convenient to the attractions of the Inner Harbor and the room was large, clean and the bed was comfortable. On the other hand, the elevators and Internet did not work well at times and the ownership / management philosophy here seems to be \"do as little as possible / spend as little as possible.\" There is serious deferred maintenance as evidenced by rotting wooden exterior trim and peeling paint. Our bathtub had a significant drip that had obviously been going on a long time as the bathtub was stained. The breakfast could have been nice, except food choices were limited and food was not restocked on a timely basis. (It seemed that a certain quantity of bacon and sausage was cooked each morning and when that was gone, there was none available for people eating later.) Overall, we made the best of our three night stay, but would probably not return until we were sure of a better maintained place with a caring management and staff. We do not recommend this place at this time!

Friends_and_family Friends

4/10

Poor

25 May 2026

Danny

The bed : sinking
Super uncountable

Family

8/10

Excellent

25 May 2026

Angela

Super convenient location at Inner Harbor. Very walkable. Spacious rooms, ac works well. Slightly dated but nothing terrible. Beds are okay but could be slightly softer. Rooms are fairly quiet except the door to each of the rooms slam. Bathroom light wouldn’t come on unless you turned the bathroom fan on. Not ideal in the middle of the night. Elevators are a little slow but I like that you need a room key to use them. No sign of valet parking attendants but lot is not far. Will definitely be back.

Friends_and_family Family

8/10

Excellent

21 May 2026

nicole

Great complimentary happy hour, convenient location, easy self parking. Very big room

Partner

10/10

Exceptional

21 May 2026

Martha

Everything was great including the proximity and the price housekeeping was wonderful and there were always fresh towels and a new bottle of water daily. The check-in process was great and the staff were very helpful. The room has anything that you need. My only complaint was the breakfast. :). It was priced well, but not run very well. Just some improvements would be to have a much better beverage station available that was easier to access including water, but the eggs were delicious.

Family

8/10

Excellent

21 May 2026

Yinghui

The elevator is slow and needs to be staff triggered to go up (not coming down) in the evening for some reason. But there’s always staff available at the front desk. The stairs only go up to second floor so if the room is at 3rd floor like what we had, you’d have to rely on the elevator. Also the breakfast buffet was not very fresh

Family

6/10

Pleasant

21 May 2026

Chester

The elevator situation was odd. Had to get someone from the front desk to give you access. It was both confusing and inconvenient at times.

Partner

10/10

Exceptional

19 May 2026

Charlie

Everything was great.

8/10

Excellent

19 May 2026

Cheryl

Staff friendly, breakfast buffet was great. Only negative was the elevator had to be accessed by a staff member in order to use it. Sometimes you had to find a staff member before you could access it so convenience was lacking

Partner

4/10

Poor

18 May 2026

Barbara

Disappointed in stay. Hotel not being kept up. Needs renovation. Carpets filthy. Outdoor patio furniture filthy. Gum and a cigarette butt on patio. Light switches filthy. Bring your Clorox wipes. Paid for parking at check-in. Received a one-hundred-and-six-dollar parking ticket at checkout. They need to get their act together. Will never stay there again.

Partner

4/10

Poor

17 May 2026

Amanda

Perfect location and comfortable beds however this hotel needs a lot of updating. We had to change rooms 3 times. First room smelled of cigarettes, 2nd room had a pipe burst in ceiling. Then they moved us to a suite but it did not have a king size bed and balcony which is what we booked. The lobby was warm with 2 bags fans to move air around. It's unfortunate because with this location it has a ton of potential

Partner

10/10

Exceptional

17 May 2026

Danny

Yes it was great

8/10

Excellent

17 May 2026

Miguel

Breakfast is not included, you have to pay for breakfast, parking is not included you have to pay for parking,

Partner

8/10

Excellent

14 May 2026

Kaitlyn

Great location, helpful staff. Parking is $35 per night and is not valet, but you have in/out privileges. Easily walkable to attractions, shops and restaurants. The ballpark is about a 25 min walk away

Family

8/10

Excellent

14 May 2026

Christine

Great location. Clean rooms and lobby.

Partner

8/10

Excellent

14 May 2026

Lewis

Great location, comfortable room. Needs some updating.

Friends

10/10

Exceptional

12 May 2026

Russell

Staff was very helpful . Room and property were well maintained. Overall all was great.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Ramon

Staff were friendly and polite. Hotel and rooms look beautiful, but poor property maintenance. Things don't seem to get fixed or upgraded when they deteriorate. Elevators haven't been working well for a while. Toilet water pressure is awful. One of the mattresses was caving in. Lamp not working. Dining area under par.

Partner

6/10

Pleasant

11 May 2026

Ramon

Staff were friendly and polite. Hotel and rooms look beautiful, but poor property maintenance. Things don't seem to get fixed or upgraded when they deteriorate. Elevators haven't been working well for a while. Toilet water pressure is awful. One of the mattresses was caving in. Dining area under par.

Partner

6/10

Pleasant

11 May 2026

Faizan

Great location. Easy parking next door $35/night. Dated property. Could use some upgrades and team could use some training. Overall good 1 night stay.

Self

10/10

Exceptional

11 May 2026

Terra

I was hesitant to stay at this hotel based off of a few negative reviews…but I’m SOOOO glad I decided to stay!!! comfortable, convenient and beautiful!!!! breakfast was made so wonderfully from the magnificent manager!!! I want to throw a party here it was so beautiful lol 10/10♥️can’t wait to return!

Friends_and_family Family

8/10

Excellent

11 May 2026

Richard

Its an excellent location. The furnishings and rooms need to be upgraded. Furniture very worn, however the room was very clean. Dining room was only open for breakfast, offered made to order eggs. It was fine, but not included with the lodging fee. The elevator did not work at times, but the staff was there immediately to assist. The staff was very kind and helpful.

Partner

8/10

Excellent

10 May 2026

Tyion

The hotel was nice it was clean. The only problem I had was with the elevators. You had to wait for maintenance or a desk employee to come and let you up to your floor. In the meantime you had to either wait or go looking for someone

Family

6/10

Pleasant

10 May 2026

Brenda

Excellent location right on waterfront and next to concert venue. Expected city noise, didn’t expect overnight construction activity. Very difficult for parking, festival and concert, limited options. Reservation was booked for 2 Queen beds and when we checked in, the front desk said because it was booked through third party, they were at liberty to change the room to a king room and they were sold out! Okay… we took that option but certainly wouldn’t have booked the property if that had been known in advance. Oh well… life goes on and we enjoyed visiting the area.

Family

10/10

Exceptional

10 May 2026

Sheldon

Breakfast staff was excellent. But Breakfast was pricey

Family

10/10

Exceptional

08 May 2026

Donna

This was a great hotel in the heart of everything but away just enough to be quiet. Super friendly & helpful staff. Two high-end restaurants attached to the property. The hotel breakfast left a bit to be desired & the continental breakfast didn't have many offerings. Otherwise, the experience was wonderful.

Business Partner

10/10

Exceptional

08 May 2026

Raymond

The room was very clean, the staff was awesome and the parking was what I was hoping for. Now there was a hidden clause I hadn’t counted on. An extra hundred dollars deposit was required for parking. When you book, it said, self parking is available. But overall, I would stay there anytime I visit Baltimore.

Family

10/10

Exceptional

07 May 2026

Angela

I really enjoyed my stay. Livonia was very accommodating and nice!

Friends_and_family Family

6/10

Pleasant

07 May 2026

Barbara

The hotel was ok. Nothing special. Needed some maintenance and updates. Bed was comfortable but only has 3 small pillows for a king size bed. Parking was close and convenient. Buffet breakfast offered coffee but no creamer, just milk.

Partner

10/10

Exceptional

06 May 2026

Valerie

I really enjoyed this hotel, the location is great, it’s connected to two great restaurants the breakfast menu choices were great. It’s in walking distance to everything this will always be my first choice when staying at the harbor.

Self

6/10

Pleasant

06 May 2026

Valerie

The hotel is in a prime location at the Inner Harbor in Baltimore, MD. The price is also very reasonable given the location. Was pleasantly surprised with my standard King room - tall ceilings and faux balcony that permitted opening of the balcony doors for fresh air. I would rate this stay higher if it wasn't for the lobby music that was playing late into the night, past midnight, that could be heard from the 3rd floor. The hotel layout has an inner, covered lobby space in the middle and all the rooms are at the perimeter. So, the lobby music can be heard throughout the hotel. Ironically, there was no music playing that loudly when I checked out at 9am the next day. Please, consider lowering the volume past 10pm so guests can sleep more comfortably. Thanks.

Self

8/10

Excellent

05 May 2026

Barry

Staff very helpful

10/10

Exceptional

05 May 2026

Michael

Parking was the easiest. Some past reviews complained about lack of updates over several decades, but I'm here to visit Baltimore, not camp out inside all day.. Pier 5 is ideally located, I walked to a Concert Monday night, 3.5 blocks away. If I return to the Inner Harbor to stay again, Pier 5 is perfect.

Self

10/10

Exceptional

04 May 2026

Annette

I didn't get the Breakfast and parking was next to the hotel

Family

10/10

Exceptional

04 May 2026

Dorothy

Great view

Friends_and_family Friends

8/10

Excellent

04 May 2026

Mindy

The hotel was lovely and its location ideal. The room was spacious and clean. The staff was helpful. Parking is a bit tricky if you don’t valet. The only negative was the breakfast. There wasn’t much of a selection for $19.95. There were no pancakes, French toast, fruit or Danish. The utensils were plastic and condiments in small packages. For a better selection and less money, walk across the street to iHop. 🙂

Partner

6/10

Pleasant

04 May 2026

Todd

All in all good place to stay! Very clean. Food options for breakfast could use improvement.

Self

10/10

Exceptional

03 May 2026

Gregory

This hotel offers an unbeatable location right on the pier, with two on-site restaurants and plenty of great dining options just steps away. The rates were also among the best in the area, which made the stay an even better value.
There were a couple of minor inconveniences—namely, the hot water in the bathroom wasn’t always consistent, so earlier showers worked best. The elevator was also out of service for a few days, but the staff was present and helpful throughout, assisting guests as needed.
Overall, the positives far outweighed the drawbacks, and I would gladly stay here again on a future visit.

Family

6/10

Pleasant

03 May 2026

Kedanna

Hotel was very clean! Staff was excellent and friendly! Hotel elevator didn’t work well and water was not hot enough.

10/10

Exceptional

02 May 2026

Cathy

The hotel is convenient to the Wharf. The rooms are very nice, large, and very quiet. We walked ro Little Italy for dinner. The IHOP is right across the street. We walked the wharf; toured the tall ships; went up to the 27th floor of their world to see the area. On pier 5, there was a vendor selling Steamed crabs and the Balrimore Aquarium is right there. It was a busy evening. The next morning we boarded the American Cruiseline Independence ship for a cruise just steps away from this hotel.

2/10

Poor

02 May 2026

Terri

The staff was terrible I paid 30$ extra for early check in when we arrived at 3:00 they said our room wasn’t ready told them I paid 30$ for early check in the man at the desk said oh that’s not a thing.. ???? So my husband and I sat for 40 MINUTES in the lobby and waited it was 4:30 my husband did not want to wait any longer asked for a refund we can just go home and that’s when they said oh your room is ready.?What I believe happened is the man gave our room away to another guest cause I booked a king and got 2 queen beds .Don’t offer something and not honor it. Nice location but get staff that actually care about the guests. Only gave stars cause I had too.

Partner

10/10

Exceptional

01 May 2026

Robert

Staff was courteous and room was very nice.

Friends

8/10

Excellent

30 Apr 2026

Gregory

I enjoyed my stay at Pier 5 Hotel Baltimore. One of the highlights was the beautiful view of the harbor, which really added to the overall experience.

I was also impressed by how quiet the room was. There was a loud student group staying on our floor, but once we were inside the room, you could barely hear any of the noise. The sound insulation made a big difference and allowed for a peaceful stay.

The location was another major plus. There were attractions nearby, two nice restaurants right on site, and the free water taxi pulled up directly to the hotel, which made getting around both convenient and fun.

Overall, it was a comfortable and enjoyable visit with great views, a peaceful room, and an excellent location.

Partner

10/10

Exceptional

30 Apr 2026

Ernest

I traveled alone without any real plans just to get away. The location was perfect for what I came for. The room met all expectations and the self parking was great. Right next door to the hotel with a good view of the harbor. (Depending on where you park) Definitely would stay there again.

Self

6/10

Pleasant

30 Apr 2026

John

A great location but rooms need a facelift and some repairs.

Partner

6/10

Pleasant

29 Apr 2026

Peter J.

The staff was very helpful and friendly. Unfortunately, the room was not up to my expectations. The toilet had pubic hair before I used it. There was complimentary water bottles provided, but one of them was partially consumed and already open. The linens and towels smelled like kettle corn. It was nice to have two restaurants accessible by the lobby: Ruth’s Chris and McCormick and Schmidt’s. I ended up staying in a different.

8/10

Excellent

28 Apr 2026

Kim

The staff were absolutely friendly, engaging, helpful and so kind. The bonus complimentary Happy Hour was fantastic. The outside noise on Saturday was insane until after midnight but a huge event was going on outside of the control of the hotel. The room next to us was either smoking weed 24/7 or they had opened their own dispensary because the smell was so strong in our room all night.

Parking was a BREEZE! The staff was exceptional. We did not eat the breakfast - but the complimentary coffee was great. We will stay there again on our next visit.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Tessa Jean

We didn't eat breakfast there as it was a bit spending for what they were offering.
Parking was outside and it was fine.

Family

6/10

Pleasant

26 Apr 2026

Howard W.

Do not stay here on the weekend unless you like to turn in after 1:00 AM. There is a new music venue nearby that gets cranked up around 10:30 PM. Sounds like WW III kicking off. Elevator was dodgy and the room smelled like the boys locker room from high school. Staff was very kind and tried to be accommodating, but they have a lot of obstacles to overcome.

Friends_and_family Family

4/10

Poor

26 Apr 2026

david

I have been staying here once or twice a year for the past 10 years. Since Hilton is no longer its owner the The hotel has taken a significant drop in quality. I have only stayed here three times since it was dropped by Hilton. Of those three times this has been the worst. Our card key for our stay stopped working for our room and the elevator, other guests had similar issues. We had to had to go to the front desk multiple times. Additionally, when we started the shower the water was dirty as if no one has been in the room for over a week. Needless to say, this will probably be the last time I stay there. It is no longer worth the high price tag you have to pay to stay near the harbor

4/10

Poor

25 Apr 2026

Aaron

No microwave in the room. No creamer for coffee at the breakfast they provide. I got stuck in the elevator for about 40 minutes. None of the emergency phones or equipment in the elevator were working.

Self

6/10

Pleasant

24 Apr 2026

Sunny

My only complaint is the bed. The mattress was old and my back hurt each morning when I woke up. The staff was excellent, location perfect, parking great. If they replaced the mattresses I’d definitely stay again.

Friends

6/10

Pleasant

22 Apr 2026

Jeremy

Nice place for a short stay. Our room had no garbage can or microwave. The elevator was broken. It is the only way to access the 3rd floor. Subsequently the staff had to buzz us up the service elevator with their employee card every time we entered. The room is very dated and could use some remodeling.

Partner

10/10

Exceptional

20 Apr 2026

Christine

The staff were pleasant and helpful, the elevator had a problem that required assistance from a staff member each time going up to the room

Self

10/10

Exceptional

20 Apr 2026

Adrian

The Hotel was calm & quiet! They even had a complimentary happy hour (2 drink minimum w/ small bites to eat) on our 2nd day). The rooms are VERY spacious & clean. It was my birthday weekend so the extras were a plus! There are two restaurants (Ruth Chris & McCormick n Schmick’s) connected to it. The hotel is literally in the middle of everything Inner Harbor & walking distance (about 12 mins walking) to Fells Point where there is more to do and enjoy. We did not partake in any amenities. We enjoyed our stay and will be returning.

Family

4/10

Poor

20 Apr 2026

Oisin

Won’t be returning, too much money for a hotel like that respectfully.

8/10

Excellent

19 Apr 2026

Debra

Excellent location. Clean room.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

Joseph

The parking lot was gated and it felt safe. The breakfast was excellent with many choices and and the cook was really good and got all our entrees correct, including a big smile, good morning and delivering the entree to the table. Excellent service with a smile. Thanks and keep up the good work.

Friends

8/10

Excellent

16 Apr 2026

Jeremy

Great price for the location. Clean rooms, decent amenities. Incredibly friendly and helpful staff.

10/10

Exceptional

15 Apr 2026

Shatina

We had such a wonderful time, definitely will go back

Family

8/10

Excellent

13 Apr 2026

Cheryl

Breakfast was made to order but very tasty!! Needed more staff to help during breakfast.

10/10

Exceptional

12 Apr 2026

Eric

Hotel was in a great location for a family getaway. Staff was great. The hotel had some minor issues but was very happy to be there. No continental breakfast or on site parking, but plenty of options for those nearby.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Ryan

Location was amazing. Balcony was really cool. Everything is an extra charge(parking, breakfast, checking in before 4pm) Soundproofing was not good. Rooms are worn. Would still consider staying again due to location. Aquarium is right there and can even walk to Fells Point without crossing a single road.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Mark

Breakfast was crap.

10/10

Exceptional

10 Apr 2026

Alan

Great location

4/10

Poor

09 Apr 2026

Emeicka

The staff Ms. Lanita and the evening lady were really nice but I did not like the fact that everytime you needed to use the elevator you had to wait in staff to let you up. I didn’t like the fact that I was charged for a night when I checked in the next day due to flight delays because of bad weather. It’s a very outdated hotel the good thing is it’s right on the harbor and a Ruth Chris and McCormick’s is in the hotel. Would I book again??? Probably not

10/10

Exceptional

06 Apr 2026

CALYN

Everything was great, except for our neighbors' headboard bouncing off the wall hard enough to bounce our headboard :)

2/10

Poor

06 Apr 2026

Cathy

Awful out dated dirty and not safe do not stay here

10/10

Exceptional

05 Apr 2026

Robert

Strong smoke odor had to request another room

Family

6/10

Pleasant

04 Apr 2026

Jason

Beds were comfortable and rooms clean but some people were outside the property shouting all night until 3:30 in the morning. Also be wary in the late evening in the area as there groups of kids on bikes who will grab and steal anything dangling off a person: son’s beats were stolen. Never saw any police presence.

Family_with_children

6/10

Pleasant

04 Apr 2026

Jesenia

The hotel needs upkeep. Outlets were broken and the place just looks old and not maintained well.

8/10

Excellent

04 Apr 2026

Robert

Clean

8/10

Excellent

03 Apr 2026

Ashley

Room was clean, location to the harbor GREAT

10/10

Exceptional

02 Apr 2026

IMTIAZ

Clean and warm staff

10/10

Exceptional

01 Apr 2026

Amber

The staff was friendly and helpful. The hotel is very close to the National aquarium and other attractions like Phillips and Hard Rock Cafe. As well as other bars and restaurants. There is a small playground across the street. The view of the harbor is fantastic.

Family_with_children

4/10

Poor

31 Mar 2026

JeanMarie

King room with balcony. Room 201 had a beautiful water view.... the rest of the room was terrible. Mattress was turned up at the corners. Visible lumpy mattress ... like it looked like kids were hiding in the bed. Asked about switching rooms but there were no other rooms available. I had an event to attend so i had to make it work. Drain in tub kept closing thus water pooling while showering. Fast forward to the next morning, we were tired & sore from sleeping on lumps. The balcony door didn't have a screen for fresh air without bugs coming in the balcony didnt feel safe in several spots, especially right out side the threshold.... the floor buckled & felt soft like you could fall threw. I spoke to several staff who kept saying there was nothing they could. I called again to speak to a manager yet they are never available. Very upset about the quality of the room.

Partner

4/10

Poor

31 Mar 2026

Lilah

There was no information given to us at check-in or a Binder in the hotel explaining about the hotel or places nearby. The Wi-Fi didn’t work, parking was over $30 a day, the hotel was completely outdated. Sometimes the water didn’t work or it was yellow water coming from the tub. The elevator had to be manually turned on every single time we went to the second floor, which was a great inconvenience, considering we had two young kids and often brought the stroller to our room with us.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Sheila

Hotel was very clean, staff was very polite, help. I will stay there again.

Partner

10/10

Exceptional

30 Mar 2026

David

Great

2/10

Poor

30 Mar 2026

Kaia

The property was very outdated. Rust around the bathroom. Old carpet outdated appliances

Self

8/10

Excellent

29 Mar 2026

Laura

Elevator call buttons did not work whole time we were there. We had to ask an employee to send us up, no problem going down, but needed assistance going up every time. Very nice staff, available at desk 24/7.

2/10

Poor

29 Mar 2026

Stanley

Great location in Baltimore but very outdated appearance in public areas and room. Elevator also not working. Expensive and not great quality overall.

Partner

2/10

Poor

29 Mar 2026

Gary

Outdated, dirty, no security.

Family

10/10

Exceptional

27 Mar 2026

Brian

I loved it

8/10

Excellent

25 Mar 2026

Eva

Incredible location and harbor views. Big room. Would have liked a regular duvet but it was a thinner one. Very friendly staff. I parked in a big parking garage called Harbor 5. I thought it was going to be payed for by the hotel but it wasn’t. $35 per 24 hours. Felt like a safe neighborhood. Check out was 12 noon which I liked. I would come back.

6/10

Pleasant

25 Mar 2026

Diana

The room was not very clean especially the bathroom

Friends_and_family Family

8/10

Excellent

22 Mar 2026

teron

Na

8/10

Excellent

22 Mar 2026

Martha

Brian at the front desk was very helpful upon check in to get us rooms together and upgrade to a suite due to extra last minute guest. The room was clean but dated. One night stand came away from the wall causing a full drink to spill

Friends_and_family Family

2/10

Poor

22 Mar 2026

Marlene

The elevator did not work for our entire stay of 3 nights
Outlets in room were loose & faulty
Cabinet doors were falling off the hinges
No hot water
Towels were like sandpaper
Good location
Not a good value at all

Friends

10/10

Exceptional

21 Mar 2026

Pamela

Had no pets. My friend enjoyed the complimentary Happy Hour.

Friends

10/10

Exceptional

21 Mar 2026

Janette M

Breakfast was good and Ruth Chris dining was decent

6/10

Pleasant

20 Mar 2026

Debra

Only the service elevator was working so no means to get up to third floor rooms without a staff member engaging the service elevator. Very odd set up that we could walk up to second floor but not to the third floor.

Partner

8/10

Excellent

20 Mar 2026

Jessica

Room was large, definitely dated, but great location

Family_with_children

6/10

Pleasant

20 Mar 2026

Lisa

The property was clean and staff always helpful and polite. The location is excellent, very centralized to Inner Harbor, Little Italy & Fells Point, all within walking distance. I rated this 3 stars for comfort. The bed was too firm so neither one of us slept well, the shower had very low pressure, the soap dispensers barely worked you had to pump several times for enough liquid to dispense. I would consider staying again due to the location, hopefully they can improve on the amenities for the next time we stay.

Partner

2/10

Poor

19 Mar 2026

Corinne Geraldine

Do not stay here. No elevator except for the service one which smelled of weed. Carpets were damp and sticky. There was shower curtain hung over the window - partially falling off, the sheets were like sawdust, and we left not having used the room. Would not refund after only being in the hotel 10 mins.
Expedia have been no help in assisting us, kept me on the phone after I explained the situation and then after waiting for 80 minutes, they inevitably cut me off. I may be done with Expedia.

Partner

10/10

Exceptional

18 Mar 2026

Caroline

We would definitely come back to this hotel. Staff very accommodating/friendly. Perfect location to see harbor and sites.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Kelly

Clean. Kind front desk staff. Nice lobby happy hour and very sweet lady pouring our drinks. The attached restaurant was delicious and beautiful. Our waiter was amazing. The bed was comfortable. Quiet. Didnt hear other guests. Great location! Walked to power plant and back friday night. Was short walk. Also in morning walked to miss shirleys cafe. Loved having a balcony sliding glass door that we could open. Glad we booked here.

Friends_and_family Friends