Name: Putri Duyung Ancol
Address: Jl Lodan Timur No7, Jakarta, 14430, ID

4/10

Poor

02 Jul 2026

Farzad

Maybe it was not right choice for us. Hotel was overcrowded. Service was closer to a apartment style rentals.

Friends_and_family Friends

6/10

Pleasant

22 Jun 2026

Sonny

The check-in process was efficient, but the room itself was outdated, poorly maintained, and very basic. Another issue was the Ancol entrance fee: obtaining it from the hotel was unnecessarily cumbersome, as it required guests to call well in advance rather than handling it on-site. In my view, these tickets should be available for purchase directly through Expedia at the time of booking.

Self

4/10

Poor

28 Jun 2024

tsuey

need renovation

Leisure Family

4/10

Poor

03 Jun 2023

Dr Peter

Do not stay here if you like to sleep

Definitely our fault for not researching where this hotel was located. Photos appealed as it was a leafier looking hotel which is unusual for Jakarta. We had no idea (and it is not evident from the information available on hotels.com) that it was essentially in the middle of an amusement park. The excessive noise was horrendous. Loud music would start from 730am and go most of the day. Do not stay here if you like sleep. The entry system was not explained in the booking. You have to enter Ancol to get to the hotel but your hotel booking is not sufficient. They sent us away to buy a pass to enter Ancol. We called the hotel who said we had to WhatsApp a PDF of the hotels.com booking and then they would send a barcode that the gate would scan. The barcode was good for one entry and you needed a separate one for exiting. Traffic was the worst that Jakarta has to offer. Some buildings/room are falling part.

Would recommend against booking.

Business

4/10

Poor

22 Mar 2023

Michael

Rodents mice and rats had to move out of one unit to another because of rodents disgusting you would get up to go to the bathroom at night and the would be running on the floor pretty sad at 160$ a night

Partner

6/10

Pleasant

07 Feb 2023

Jason

Can be better

Place is just run down and need some tlc, the shower was filthy, broken appliances

Self

8/10

Excellent

30 Oct 2022

Axel

Good place in Ancol

Good resort for a couple of days in Jakarta.
Bring mosquito repellent - rooms don't have nets - and at this time of year ( end of Oct) there's a lot!
Villas are a bit dated but I liked the vintage luxurious touches

Friends_and_family Family

2/10

Poor

21 Aug 2022

Verified traveler

Worst nightmare

Worst hotel ever. Very old and dirty. There was dead bed bugs on the bedcover. Fridge very old and dirty. It’s a nightmare to stay in there. Used to be my childhood favourite hotel. My child’s hand swollen because of the bugs bite. It’s not the nearly 2 million rupiah hotel room should be.

Friends_and_family Family

6/10

Pleasant

01 Mar 2020

Verified traveler

di teras belakang banyak tanah merah dan foot step/ pijakan untuk orang berjalan juga tertutup tanah merah (karena hujan jadi sangat licin dan mengotori alas kaki).

proses check in mengantri lama.

Friends_and_family Family

2/10

Poor

03 Feb 2020

Samy

DO NOT STAY HERE.ROOM WAS DATED AND OLD AND DARK.

We booked based on the beautiful advertisement of the infinity pool. On arrival, receptionist was void of warmth nor sign of hospitality.
When we saw our room on the second, it wad dark and totally dated. Window was small overlooking a huge blue tarp that was falling apart. It was one of the worst booking i had experienced.

Despite no refund policy from hotel.com we left without touching anything in the room.

They are in the process of renovations. The pool were their first stop. We were fool by them!

Partner

10/10

Exceptional

01 Feb 2020

Verified traveler

Everything is very good, but this resourt is free of alcohol..:-). There is nothing in the frege and if you want to buy some drinks you have to go out and look for a shop.

Business_and_leisure Partner

8/10

Excellent

10 Jul 2019

Verified traveler

Hotel Needs To Be Refurbished

The stay was good but hotel needs to be refurbished. However, we forgot to get our money deposit and the frontdesk person did not also remind us. We will be staying there again and so we will bring our Voucher Receipt to get our money deposit.

Family

8/10

Excellent

18 Dec 2018

Verified traveler

Very nice wheather and relax for vacation its good for family holiday

10/10

Exceptional

02 Jun 2018

Bryan

Great Hotel!

Partner

2/10

Poor

13 May 2018

Anna

Room Condition

Found mice and cockroach in the room and towel never change. The light blub not working. Terrible stay

10/10

Exceptional

25 Feb 2018

Lionita

Nice cottage close to marina.

Nice looking cottage. Amazing and tasty breakfast. Good variety of indonesian food.

Partner

8/10

Excellent

12 Jan 2018

Rajaram

Breakfast wss very basic.

Partner

8/10

Excellent

28 Dec 2017

Abri

Beautiful view, very good location but the hotel is very old and lack of maintenance. Shower was broken and not so clean sheet

Family

8/10

Excellent

12 Dec 2017

Gunawan

Close to the beach, fresh air

Have a good time and enjoy the vacation. But somebody else make noise at upper room. wifi or hotspot sometime lose the signal. But the other hand, Me and my family just happy, tks

4/10

Poor

25 Oct 2017

Verified traveler

This hotel need to upgrade at all. The cleanliness and amenities were bad. We were not slept well because noisy and mosquitoes.
Very bad experience.

8/10

Excellent

18 Oct 2017

Lud

Nice hotel

Friendly staff and nice hotel, close to the lake and the beach, good service.

4/10

Poor

23 Aug 2017

Reny

Not comfy

First, room was so strong smell like Indonesian traditional oil for old people use just not very pleasant. Bathroom has no hand towel nor paper towels and lot's of ants, mosquitoes everywhere in our room by morning, we have mosquitoes bite all over. The bed was so hard to sleep. No wi-fi service at all. The only good thing about this place is room size and the view at night but definitely need to upgrade inside like pillows, mattress etc. We stop for coffee at the restaurant about noon and music was so loud we can't hear each other conversation so, I ask if they can turn down the volume which they did then 2 minutes later back again with karaoke machine more louder so we left. I don't think will coming back again unless the improvements are made.

Family

10/10

Exceptional

04 May 2017

artha

love it

privat

6/10

Pleasant

13 Apr 2017

Verified traveler

Ghost......

There was a ghost. Someone was crying in the middle of the night.

10/10

Exceptional

07 Mar 2017

Tom

Nice hotel close to resort

Hotel Putri Duyung is nice, clean and tidy. Hotel staff were good, polite and spot on service. Only problem was WiFi wasn't working in room. Kids love it nice place near resort in Ancol. Pizza hut was across other bank.

6/10

Pleasant

30 Dec 2016

Ade Veronica

Good location for beach area

Not too bad for 2 night stay

Family

4/10

Poor

27 Dec 2016

bano

one to avoid

no wifi though it claimed that it has got it
no internet access
no safe.
no iron
no wardrobe
no chess of draws
no breakfast
dated and cheap furniture
anybody can peep through the bad curtains
very expensive for a camp
smelly bedding

10/10

Exceptional

24 Dec 2016

Artha

Vintage

We love it so much

Family

10/10

Exceptional

01 Nov 2016

Traveller

Nice \"Hobbit\" Cottage by the sea side

Friendly and warm hotel staff, good breakfast and dinner included with rooms. Nice view and comfortable rooms.

6/10

Pleasant

28 Sep 2016

Joachim

Resort mainly used by local people for weekends

Unfotunately there was no mokito net available to protect against Moskitos.
View of the room to the water was ok, but there was no possibility to stay / sit outside.
I missed a cafe / bar / Restaurant. Swimming pool is very small, only valid for young chidren.

8/10

Excellent

15 Jul 2016

onggok

Nice Location, to crowded in peak season

I hope the hotel management prepare shuttle bus from the gate to the room. because take 1 hour to reach the hotel from ancol main gate, and we need to pay more entrance ticket that no mention before.

10/10

Exceptional

29 Jun 2026

Wintolo

Resort dengan menyatukan laut dan darat... Serasa tinggal dipulau pribadi.. view langsung menghadap laut... Makanan enak... Jalan santai banyak jalurnya.. sepedaan jga banyak jalurnya ..

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Masumi

テーマパークの中にあるホテルなので、テーマパークに入るために別途お金がかかりました(2日目はフリーパスをいただきました)。ホテルは、コテージ風でいい感じでしたが、ドアの鍵が1ヵ所壊れていて鍵がかからない状態だったのはちょっと残念です。お湯は出ますが、チョロチョロな感じ。雰囲気やレストランは良かったので、南国に旅行に来た感じを楽しめました。

Leisure Family

8/10

Excellent

04 Oct 2022

Leo

Booking pending

De booking is nog steeds in 'pending state' in hotels.com

Partner

8/10

Excellent

31 Jan 2021

Verified traveler

ロケーションはいいし、部屋から海が見えます。

Leisure Partner

10/10

Exceptional

31 Dec 2019

Wisman

Memuaskan

Sesuai exspetasi dan mengesankan

Friends_and_family Family

10/10

Exceptional

11 Aug 2018

Verified traveler

Nice place to holiday

Tempat yg bagus, namun krn bangunan lama jd terlihat kusam aja.

Partner

6/10

Pleasant

31 Jul 2018

MARTHA

Gammel og dårlig vedligehold resort

Vi havde booked 3 hytter til familiesamkomst. Check in var meget langsommeligt. Det tog over en halv time og vi kunne endda kun få en af hyttene til t starte med, da de andre ikke var gjort rene.
Hyttene var meget beskidte. Der lå gammel plastik ske og madrester ved sofaen. Meget snavs under håndvaskene En af double sengene var fyldt med smuld fra loftet pga. termitter. Loftet var dækket med klar tape, der hvor termitter har haft travlt. Døren til badeværelset kunne ikke lukkes. Møblerne var i dårlig tilstand. Den ene af stolene var næsten knækket. Væggene var fyldte med huller. Hyttene trænger til en gennemgribende renovering. Udendørs arealer trænger også til en kærlig hånd. Det var en meget skuffende oplevelse.
Det eneste positiv ved ophold var morgenmad. Der var lækkert, varierer og rigeligt. Chef kokken var en hyggelig fætter. Vi elsker hans mad.

Family

6/10

Pleasant

28 Jul 2018

Verified traveler

المخدات التي تم توفيرها ٢ فقط لسرير كوين
النظافه لم تكن بالمستوى المطلوب

Family

8/10

Excellent

12 Jul 2018

Verified traveler

Nice Hotel with good view to see

I plan to conduct an family gathering on 21th July 2018.
Before the event, I would like to an experience staying at the hotel

2/10

Poor

25 May 2018

NgKianNgit

I was booked this room for my guest and he also bought it go show. I got no access for cancellation

8/10

Excellent

15 Apr 2018

Verified traveler

A good place for family holiday

The cottage where I stay is Kepiting and it was a good family room with a good cleanliness.
The only thing to be improved is the wifi connection so then the people who stay will get more comfort for their multiple peurposes.

8/10

Excellent

11 Jan 2018

AN JI SOO

뷰가 멋진 호텔

안쫄 들어오면 걸어서 가기에도 가깝고, 방에서 보이는 뷰가 아주 예뻐요.
바다가 보이는 방이 아주 좋았습니다.
에어컨도 빵빵하고 조식도 좋았습니다.

4/10

Poor

03 Dec 2017

Verified traveler

Schöne Anlage mit vielen Mücken und tumben Sachebn

große,anonyme Anlage, dadurch sehr lange Wege ins Zentrum

Family

4/10

Poor

12 Jul 2017

Dila

Hotel tua kurang terawat

Kami menginap 3 hari 2 malam dengan 2 anak kecil. Ketika kecil saya dan keluarga suka menginap disini, skrg ingin mengajak anak2 saya menginap, cottage2 hotel terlihat kurang terawat dan tua, kebersihan sgt kurang, pantai kotor dan pasir2 kotor, kolam renang kelihatan tdk ada perubahan sejak saya kecil, sehingga terlihat tua dan tdk terawat. Sarapan pagi sangat tdk enak. Banyak nyamuk di kamar. Seharus nya hotel direnovasi dan tolong sgt diperhatikan kebersihan dan tata sekitar hotel agar nyaman, hotel terlihat berantakan sekali.

8/10

Excellent

31 May 2017

Liza

Pesan Melalui Expedia Jenis Kamar Tidak Jelas

Pesan putri duyung cottage melalui expedia memang harga lebih murah hanya 1,85jt dari seharusnya 2 jt utk jenis family suite. Hanya saja jenis room melalui expedia tidak dapat dipilih. Tiba di lokasi kami harus upgradre ke jenis yg kami mau (Duyung cittage) dengan membayar tambahan 2,12jt ( check in Jumat sudah masuk harga weekend) .jadi total kami bayar 3,97jt. Jika langsung 3,79. Kami pesan 3 Extra bed (@300rb) , sayangnya extra bed yg tersedia di hotel ini sdh sangat jelek, per-nya sdh byk yg jebol. Sakit jika ditiduri. Menurut saya hotel ini sangat mahal jika di harga weekend.

8/10

Excellent

15 May 2017

susana

enak dan terhibur

Family

4/10

Poor

11 May 2017

Verified traveler

Banyak nyamuk tdk bisa tidur, wifi mengecewakan

Family

8/10

Excellent

13 Mar 2017

deddy

nice view...

pertama kali nginap dsini begitu menyenangkan , semua keluarga puass..dan exited sekali, tenang, nyaman dan penuh pohon rindang terasa sejuk...cuma yang kurang kasur yang agak keras...itu aja sih...tapi bagaimanapun pengin ksini lagi..hehehe

8/10

Excellent

16 Feb 2017

Verified traveler

Tenang dan Nyaman di pantai Jakarta

Puas