Wifala Hotel Thematic Boutique

6/10

Pleasant

02 Mar 2026

Mark

There is no heat, the breakfast was 2 spoons or scrambled egg. The check in clerk was 12 years old maybe ??

8/10

Excellent

04 Oct 2025

M

A good stay in a quiter part of Cusco. 20 mins walk to the main square. Lovely staff and breakfast. Room was cosy and hot shower was nice! Only issue was room got very cold at night and there are no heaters so had to use extra blanket. Would recommend and stay again!

Self

8/10

Excellent

04 Oct 2025

M

A good stay in a quiter part of Cusco. 20 mins walk to the main square. Lovely staff and breakfast. Room was cosy and hot shower was nice! Only issue was room got very cold at night and there are no heaters so had to use extra blanket. Would recommend and stay again!

Self

10/10

Exceptional

10 Nov 2024

VICTOR

Good location, away from traffic, rooms are clean, and nicely decorated.

Leisure Partner

6/10

Pleasant

09 Oct 2024

Nicholas

Lovely staff who were always happy to help especially with very early & late trips. Room was small but adequate. Not the cleanest but comfortable

Leisure Partner

10/10

Exceptional

18 Jul 2024

Eliot

The staff was super nice and always available if i had concerns. Very welcoming!

10/10

Exceptional

29 Sep 2023

Patrick

Staff were very hospitable made my stay in Cusco enjoyable and easy.

Leisure Self

10/10

Exceptional

11 Aug 2023

Christine

Unique is the thematic organization of the hotel's spaces and rooms.

Business_and_leisure Partner

10/10

Exceptional

15 Jan 2022

Samantha

Would recommend staying at Wifala for your stay in Cusco. Hotel was clean and Jason (front desk staff) went above and beyond to accommodate any needs and questions we had while we were there. We stayed for 3 nights and he made sure we had secured a ride to our destinations. Breakfast was pretty good and served at your desired time.

Friends_and_family Friends

6/10

Pleasant

11 Oct 2018

Sandra

Cheap

The staff were lovely but the building is poorly designed with no sound proofing in the walls or floors so extremely noisy. The plumbing is also very loud. The hotel is located a long way from the city centre in a suburban area.

Partner

10/10

Exceptional

04 Aug 2018

Walter

The staff was really friendly and gave great advice and recommendations on tour packages. Great follow through with service. The hotel is really clean and decorated nicely. The cook for the morning breakfast buffet was super sweet and cooked up some mean scrambled eggs. The only reason I didn’t rate it 5 was because the bathroom was a little cramped and the mattress wasn’t the most comfortable bed I’ve slept in, but overall a great hotel that gets my recommendation.

2/10

Poor

23 Jul 2018

Chris

The worst hotel experience in Peru

The worst experience in Peru! We had reserved a room with two single beds, instead they gave us a double bed room. 10x10 feet with hardly enough space to get around the bed. The mattress felt like a box spring we hardly slept. Our room was just over the reception next to the staircase and very noisy, staff yelling in the early morning. Not at all close to the center you have to take a taxi at night. Definitely not recommended!

Friends

10/10

Exceptional

05 Jul 2018

Shinji

Great service

Very friendly stuff and beautiful breakfast. Bit far from centro but quiet and nice area.

8/10

Excellent

13 Mar 2018

Llijah

Friendliest Staff!

This is a small boutique hotel. The hotel itself is quite modest but I'm not sure if Peru has much more to offer. My particular room was somewhat small but I know other rooms did offer more. Staff here are very welcoming and attentive and will help in whatever way they can. That being said, I don't think they had much control over the limited cable channels or low water pressure. What they did do is make me a personalized breakfast, help me contact local entertainment and food and always say hi!

8/10

Excellent

06 Feb 2018

Ron

This hotel was a 1 night stay before going to and coming from Macchupicchu, Never-the-less the town of Cuzco was better than I expected. Staff did not know English

8/10

Excellent

22 Jan 2018

Verified traveler

The Hotel is correct for a Cusco region experience

10/10

Exceptional

05 Dec 2017

Debra

Kind and comfortable

The front desk was great at helping us get to where we needed and was able to find us the best deals on tours and transportation. Our friends who stayed in a 5 star hotel came with us on all of the tours at it was the best value.

10/10

Exceptional

20 Oct 2017

robert

Wonderful breakfast, super friendly staff

Family

10/10

Exceptional

27 Aug 2017

Mel

Fantastic home away

We loved our stay. The staff spent time helping us figure out our trip, gave us a hot water bottle to warm up the bed, and the place was incredibly tidy and thought out.

6/10

Pleasant

07 Jun 2017

Zara

Mediocre Hotel

The hotel itself is located in a decent area (5 minute cab ride/15 minute walk to the Plaza). To be honest, the rooms looked larger in the photos, and they were actually quite small, felt more like a private room in a hostel. The pillows were small (we asked for extra) and the bed was uncomfortable. Room is equipped with a space heater that did not work. Cusco also has MANY stray dogs, and in this area they barked all night long, so we did not get much sleep during our stay. Had I read that in previous reviews, I would not have stayed here. The water from the sink smelled terrible, I would recommend brushing your teeth and what not with bottled water. The continental breakfast was okay, but I think it could improve with adding more breakfast options, not much to choose from. Although the staff was pleasant and accommodating, I would not stay here again.

10/10

Exceptional

20 May 2017

Adam S.

best little hotel in Cusco.

it's a bit far away from places to see, however given the cost per night and the cost per taxi Wich they can hook you up with and tell you typical costs, there is no better place. the staff was friendly, wifi albeit spotty was good enough, the water pressure at the 3rd floor was good, the breakfast is worth it. there are no elevators. but that's par for the course in a lot of smaller hotels. the staff let me stay a little later than average In my room and scheduled all my rides I needed in advance. top choice.

10/10

Exceptional

11 May 2017

Gabe

A different experience in Cusco

You'll feel like you are a couple of stars above what you paid.
Every room is different, so all I can do is review the one we were in, ours was Chan-Chan, you can search for pictures of it online.

Yes, the bed is hanging from the ceiling, it was very comfortable, very quiet area, hot water in seconds, and everything was very clean.

At first you'll think the room and the hotel itself are brand new, but looking closely, some minor details will tell you that they're not, but in great condition, they really make an effort to be squeaky clean.

The only downside is the fact that is located 15 minutes from the main square, where all the tourists will want to look for restaurants, bars, shopping, etc. For us it wasn't a problem, but some people would want to be closer.

Didn't stay long enough to try the breakfast, sadly, for sure it was excellent as the rest of the experience.

10/10

Exceptional

09 May 2017

Ran

Better than Mirador

Should have booked here inbound. Rooms are smaller than Mirador, but functional. Will recommend to friends.

10/10

Exceptional

30 Mar 2017

Stephanie

Beautiful and Quiet Hotel

This was not a walkable hotel. You would need to take a short cab ride to get to the Cuzco city center. However, that cab only costs 5 soles (less that 2 USD). My room was beautifully decorated, the water in the shower was warm, the surroundings were quiet, and the staff was friendly. Cuzco is a cold city and central heating is not common. Wifala included space heaters in the rooms. Mine did not work very well but I got an extra blanket from the front desk so I stayed nice and toasty. I would stay here again.

Family

8/10

Excellent

03 Oct 2016

Jim

Extremely nice and helpful staff, especially at organizing excursions.

10/10

Exceptional

13 Sep 2016

Eduardo

Nice Small Hotel

I just stayed at this place before and after I did the Inca Trail to Machu Picchu 3 days ago. Wifala Hotel is a small hotel located just about a mile from the town square. The hotel is very clean. At first, its location appears unsafe to walk to the nearest restaurant during night time. But so is practically everywhere except in the vicinity of the town square where there is so much presence of the police. At any rate, a taxi ride to the plaza only costs 5 Soles. Harold, Carmen and Gina who take turn manning the front desk are also hands down super nice. They are so helpful and so enthusiastic to recommend where to eat, give tips on the price range one should pay for things sold at the plaza or how much one should pay for cab rides. And they really make their guests feel at home.

8/10

Excellent

27 Aug 2016

Verified traveler

good

Nice place to stay. Not luxury but really pleacent. I could be better if they offer some options like rooms service or something like that, but it was a good choice

10/10

Exceptional

18 Aug 2016

Andross

Nice hotel in Cusco

It's a great hotel, everything was clean, the showers were good, and the breakfast was very good. It's a little walk out of the city center, but as long as that doesn't bother you it's a great option.

4/10

Poor

13 Jun 2016

Verified traveler

Wouldn't Recommend

We stayed one night in transit. We arrived fairly late and the check in was efficient, plus they organised a taxi to pick us up very early for our flight the next day. Beds were comfortable. Wifi was ok.
Everything else was poor. Several dogs barking throughout the night next door, the shower didn't work properly, and they changed the price of the taxi the next morning. Had I known they would charge me more than what was quoted I would have just found one myself and haggled.
Overall wouldn't recommend.

Partner

10/10

Exceptional

24 Apr 2016

Verified traveler

Very good location and nice staff. Breakfast is great.

4/10

Poor

22 Apr 2016

cessalee

Nah...stay elsewhere

Check in was great. The woman at the counter was very friendly and helpful offering plenty of information and speaking good enough English to communicate. We had laundry to do so we dropped it off around noon on our first day. She said it would be returned the next afternoon. Our friends arrived a few hours later and they also had laundry. They dropped theirs off the next morning for same day pick up. Long story short, the next night at 11 pm our friends' laundry was done and when they gave us ours, thankfully we noticed that half our clothes were missing. After over an hour of phone calls and Google translate and nonsense, it turns out they were just stalling because half of our clothes were still soaking wet in the laundry room. We ended up having to leave for our Machu Picchu trek and shoving our wet clothes into our larger suitcase (and I am sure they won't smell very good when we get back.) And then the cab they said they would call for us never came and it took me being absurdly forceful to get them to refund the money for laundry they didn't do! All of that nonsense and no apologies from the guy at night, the clerk in the morning or the managers! Between that, the hunt for an outlet in our room and the crazy noise from the stairs and the paper thin walls when people come bounding down the stairs at 5am, this hotel was not a good choice for me. We ended up cancelling our return stay in favor for the hotel next door.

2/10

Poor

17 Apr 2016

Verified traveler

I don't reccommend

The room was dirty and our bedding wasn't clean. The hotel is located in a bad part of Cusco and not close to anything. The staff were nice but nothing special and the breakfast in the morning wasn't that great. It's not worth the price we stayed in hostels that were nicer and a third of the price.

10/10

Exceptional

31 Mar 2016

Ding Yi

20 mins walk to the main plaza, book a cab through the hotel front desk and it cost only 5 soles! great price for a hotel, provides hot breakfast and steady wifi!

Family

2/10

Poor

31 Mar 2016

I.K.

Worst Travel Experience

I have stayed in places ranging from cheap hostels to resorts, and this hotel was the worst experience I have ever had. The door did not lock properly and what appeared to be cameras outside of the door, were in fact not. During my stay, someone stole $100 US and $100 Soles from my wallet, which I discovered after I returned to find my door open. (Earlier in my stay, I discovered my door open while I was in the shower.)The staff blamed my good friend (someone who paid for my meals/taxis/etc. before and even after the theft) and the staff would not call the police until I made repeated requests. Monica, the hotel manager, was completely rude, despite me saying that I wasn't blaming the staff, and that I just wanted the police called. The front desk clerk (a young woman) at one point gathered up all of the hotel room keys and said she was going to show me all of the other guests' valuables in their rooms to prove that they do not have thefts. I informed her that as a guest, I found this highly inappropriate. Monica and the clerk also insinuated that because my friend (who I know very well and who was staying in a different location simply because I preferred to stay at the Wifala) came over to watch TV for 5 hours and talk about a health retreat we had been on, that I should have been charged for a double room and that in turn I deserved to have my money stolen. The police did attend and there is an investigation. I am still hopeful that I receive a partial refund.

8/10

Excellent

28 Mar 2016

Jack

Good standard hotel at a fair price

The breakfast was good and the staff were friendly and helpful. The room had everything that is needed with a decent (but small) bathroom. I would recommend this hotel for the price.

Partner

8/10

Excellent

25 Mar 2016

Sam V.

Nice quirky place

We enjoyed it, we would have liked water to be more accesible, like have a bottle in the room to start and tell us where we can get some. also not everyone knows that tp doesn't go in the toilet in Peru. Staff was friendly though and did their best to help.

Family

10/10

Exceptional

20 Feb 2016

Chris

Great staff.

The hotel is small but comfortable and welled managed. They were more than happy to help with any need I had, from booking tours to cleaning laundry. Excellent fresh cooked breakfast, rather than the usual coffee, eggs & toast. Loved it!

6/10

Pleasant

04 Jan 2016

Ksusha

It was ok, wouldn't recommend though

The hotel's location is pretty sketchy. It's only 10-15 minutes taxi ride to the Plaza de Armas (8-10 soles), but most of the drivers didn't now where it was located. One of them ended up driving me for 30 minutes and dropping me off at the dump and pointing at the dark steep heal, pointing to the name of the street and saying I have to go downstairs myself, because my hotel is somewhere over there, terrifying experience. Anyways back to the hotel, its clean, had running hot water (although the pressure was weird and loud), the bed was comfortable and clean. The staff was nice too. Breakfast doesn't start till 6:30 am so if you are leaving to the airport early or to MP you are SOL. Most of the hotels I stayed in Cuzco would start at 4:00 am. There is no water to drink, only hot water for your tea. The internet worked fine. So yeas, mainly I think the location sis horrible in the middle of the dumb, with sketchy people hanging out outside and the doors are always locked so you have to knock like in jail. Also, VERY NOISY AND LOUD!!!! If you are planning on getting a good night of sleep forget about it. There were teenagers outside of my window, listening to the music, laughing, moaning and screaming! Not to mention the metal staircase inside of the hotel, people kept on walking, banging SO LOUD, I was terrified like someone is gonna break into my room at any moment! For the price I paid, I wouldn't recommend this hotel. It was $53, I paid $61 for the hotel right in downtown!

8/10

Excellent

15 Nov 2015

Ed

A little out of the way but good hotel at the price.

8/10

Excellent

01 Nov 2015

keith

Very Nice hotel, modern rooms and BEST showers.

Hotel is about a 20 minute walk from Plaza de Armas. Smaller hotel with very clean and modern rooms with the BEST showers we had in South America. Staff was very friendly and helpful, were able to store our bags there while we did Inca trail. Ended up staying there 6 nights in total before and after our hike. Highly recommend it.

4/10

Poor

19 Oct 2015

Marin

Subpar hotel away from tourist center

Staff was helpful on arrival, but when we got back to the room, we were surprised at the cheap quality and construction of everything. The desk/shelving in the bedroom had a leg broken off. There was no dead bolt on the door, and no safe in the room. The bathroom was also appalling; the shelf with 2 glasses on it broke as soon as i set down my glasses case on it, breaking the glasses and dislodging the glass shelf. The shower was sporadic with no water to super pressurized water and the water temperature was inconsistent. Wanting to handwash a few items, we tried to use the sink to do laundry, but there was no plug to hold any water. The bathroom was also awkward in that the door did not fully open, so only one person could fit in there at a time, and you had to tuck behind the toilet to open or close the door. The bed frame protruded out from under the mattress so much that every time we walked by, we would bash our toes on the frame. Painful and annoying. All this being said, breakfast was delicious. The staff was helpful and spoke good English.

6/10

Pleasant

05 Oct 2015

David

Decent for the price

About 20 minute walk to centre of city. Ran out of water one night so couldn't shower til morning. Constant dogs barking in the road right outside all night. Staff very friendly and helpful, but very little English spoken. Be aware all rooms are 2nd floor and higher and there is no elevator!

10/10

Exceptional

14 Sep 2015

Verified traveler

Small but clean hotel close to Cusco center. Very friendly and accommodating staff. A great find

6/10

Pleasant

13 Sep 2015

Michael

Ok, but the devil is in the details...

Who has a 9 AM checkout? Also the hotel has a central column that with windows open into all bathrooms that allows the smells from all bathrooms into your room. Also the central column transfers noises from the breakfast into all rooms. Lastly, when I asked for a later checkout, I was told that they needed the room but when I checked hotels.com, the site said that they had plenty of rooms left

10/10

Exceptional

10 Sep 2015

Michael

Great place to stay!

The rooms are a little small, but it is close to everything, looks brand new, the staff are very helpful and the rooms also have portable heaters in case the cool nights are too much.

10/10

Exceptional

30 Aug 2015

Samita

Home Sweet Wifala

The staff at Wifala far exceeded all expectations we ever had. Some of the most wonderful people we have ever met. On our third day, my mother felt very ill (possibly because of the altitude or the strain of coming and going from Machu Picchu) and the owner went home and MADE caldo de pollo for her because no restaurants nearby had light enough fare for my feverish mother. Everyone in the hotel treated us like family and made our stay in Cusco feel like home. Small and quiet getaway a 5 soles taxi ride from the Plaza de Armas.

Family

8/10

Excellent

16 Aug 2015

Diana

Nice place!

We stayed here two different times. Each time, the staff went above and beyond to be helpful. We loved breakfast! The negatives, the bed in our first room was uncomfortable, the second stay was fine. It is a 20 min walk from center of town, or a $2 cab ride. I would recommend.

Partner

8/10

Excellent

10 Aug 2015

Kirsten

Generally Good Deal

Wifala is a nice budget hotel for people looking to save money. The room was very clean and the staff were very friendly and helpful. They held our luggage for us while we killed time before our flight and they passed out hot water bags to warm the bed before we went to sleep. The breakfast was good - bread, sandwiches, and juice. You can tell the staff really care.

Things I didn't like:
1) the room has a TV but it's the size of a tablet and the signal comes in really fuzzy
2) it's a 20-25 minute walk from the main plaza - not too far but far enough we took a taxi most of the time
3) the room is pretty small

Family

4/10

Poor

28 Jul 2015

Shirley

Unwelcoming to my guests

I stayed here with an Ecuadorian family whom I was hosting. They have a one year-old child who is very active and damaged a plant in the lobby. The manager laid into the mother and said if any dirty marks were left on bedding she would have to pay. It made her so uncomfortable we left after one day. I would recommend highly the Tupac Yupanqui Palace Hotel where we moved.

10/10

Exceptional

05 Jul 2015

jessica

Great one night stay. Small but comfortable. They provide nice hot water bottles when it's cold.

10/10

Exceptional

04 Jul 2015

anna

Great little hotel...staff was amazing . Very helpful. Set us up with all the trips we wanted to take while we stayed in Cusco. About five min away from the main square by taxi. It was very clean. Great shower at the end of the day. Overall, we would stay there again. We definitely recommend it....

8/10

Excellent

29 Jun 2015

Verified traveler

altitude

The hotel and staff were fine but I should not of gone to such a high altitude. I had to cut my trip short and miss the ruins. Nice bed and breakfast

8/10

Excellent

20 Jun 2015

Cliff

quick stop over

We we only there for 10 hrs but the staff right away took care of us. We got in late and didn't get any drinking water because the stores were closed but the staff went and got us some bottled water AND a hot water bottle to keep warm! Breakfast was really good.

6/10

Pleasant

07 Jun 2015

Aver

Ok

Just spent a shirt night before an early flight out. Felt a bit unsafe.

Partner

8/10

Excellent

06 Jun 2015

Daniel

Nice, quiet place away from the action.

This is a very nice little hostel / hotel up on the hill behind the Plaza de Armas. It's a bit removed from the action which means you'll need to walk to get to things, or taxi it, but it's not so loud as other options.
The decor is very cute and the shower was hot and great pressure. This was the best shower I had in Peru.
It's a little overpriced if you order online, so just take that into account.

10/10

Exceptional

01 Jun 2015

Gary

Great Value

Exceeded my expectations and was the best place I stayed at in Cusco even compared to hotels that charged more than twice the price.

6/10

Pleasant

31 May 2015

Verified traveler

Wifala thematic

A little far from the town centre. Clean and friendly but small room and basic breakfast only.

6/10

Pleasant

31 May 2015

Kara

Beautiful place but far

The hotel is brand new and beautifully decorated, but the beds are horribly uncomfortable and the hotel is extremely noisy. The walls are so thin you can hear every conversation in other rooms as if they are in your own room. When the people next door to us took a shower it sounded like they were showering in our room. The noise was very disturbing. The hotel is also very far from the center, and there are so many hotels right in the center that it is not worth the extra distance. We paid a little more money to go here thinking it would be a bit more luxury, but wished we had just stayed at our first place in the center. The rooms are very nicely decorated, the bathroom was really great, nice breakfast and super friendly staff but overall we were less comfortable there than at the cheaper hostel downtown we stayed at the first night.

Partner

10/10

Exceptional

26 May 2015

Alonso

Nice hotel near the center

Located about 15 minutes from Plaza de armas walking or 5 minutes away by taxi (6 soles/2$).

Staff is pretty helpful, rooms are clean and just big enough with a nice bed. Just be aware that you will need to walk some stairs to the room.

Family

2/10

Poor

20 May 2015

Randy

worst experience

Most horrible stay ever in any hotel. Rooms were so small, the twin beds had to be pushed together. WiFi did not work, which sucked when I'm stuck in a jail sized room because of illness..

Family

10/10

Exceptional

19 May 2015

alireza

great stay

Great stay Cozy hotel very professional and informative staff great breakfast

Partner

8/10

Excellent

17 May 2015

G

Very good Hotel

The hotel is very good. Nothing fancy. Rooms are a little small but perfect for a short trip. It can get very cold. The staff provides hot water bottles but it's still cold. Staff is very helpful

8/10

Excellent

15 May 2015

Katherine

Very clean and helpful staff. They looked after our stuff while we did the Inca trek. We traveled as a couple and it was a great hotel about 15/20mins walk from the centre of town.

8/10

Excellent

02 May 2015

Verified traveler

Wifala Hotel

Friends and I stayed here while we visited Cusco and hiked the Classic 4 day Inca trail. Hotel was reasonably priced, clean and VERY accommodating to our needs! Only downfall was location as it is about a 30 min walk to the city center. Thanks Wifala :-)

Partner

10/10

Exceptional

30 Apr 2015

Darlene

Fantastic!

I'm so glad we stumbled upon this place when booking our trip. It's situated close enough to the main square, but far enough to be in a nice, quiet area. Our room, though a bit on the smaller side, had everything we needed and was also visually appealing.

What really made our stay great was the staff. Their customer service was outstanding. They went above and beyond what most places do and were happy to do it. These are some of the things they did for us:

- The staff knew we were coming back from an excursion late at night. When we got to our rooms, it was on the cold side. We were delighted to find a hot water bottle warming our beds
- They booked all of our adventures, we actually didn't have to lift a finger
- My phone was having problems connecting to the internet one day, and the reset the routers for me (even though that kicked everyone else in the hotel off for a few minutes)
- A taxi came to pick us up one night and we hadn't switched our money to Sols yet. The driver wouldn't accept our money for some reason, so Monica, the afternoon front desk attendant, took money out of her own wallet to pay for our taxi (we reimbursed her later)

These are some of the little things they did that went such a long way.

Next time I go back, I won't even bother looking for somewhere else to stay.

6/10

Pleasant

23 Apr 2015

Verified traveler

comfortable convinient good price vs.location nice stay there

10/10

Exceptional

18 Apr 2015

David

Cleanest and Most Customer Friendly Hotel

This hotel was the cleanest hotel we've ever booked. In addition, this family-run hotel provided superb service and assistance, even though my Spanish is minimal. It is pretty far from the city center, but taxis are cheap and the hotel calls to ensure you have a good company. As an example of their service, we needed a 03:30 wake-up. The owner made the wake-up call and then followed up to ensure we were ready for the car pick-up on-time.

Family

2/10

Poor

12 Apr 2015

Verified traveler

Area is intimidating

Checked in then immediately checked out. Scary neighbourhood and small and noisy rooms.

Family

10/10

Exceptional

29 Mar 2015

Lynn

comfy night, lovely people

We spent a lovely night at Wifala. I booked the room in advance so we had a comfortable place to go when we landed in Cusco. The staff people were warm, gracious, attentive. The bed was very comfy. The aesthetics are adoable... lots of cool art by local artists. Our luggage arrived a day after us (long story that will result in a poor review of American Air) and even though we were checking out in the morning, the lovely Wifala folks received and stored our bags for us until we were able to retrieve them. Complimentary breakfast was prepared fresh for us - a sweet corn tamale, fresh bread, a lacuma (local, sweet, custardy fruit) smoothie, and good strong coffee. The price was good, the location was a bit of a hike from the center of town, but a quick cab ride gets you anywhere (5 soles).

Family

6/10

Pleasant

12 Mar 2015

marie

Not the cheeriest of place, but ok

Hotel is fine, but definitely not the happiest place. It's a little far out of reach to the main plazas of interest, but easy to get to and accessible by cheap taxi. Room had a little space heater, comfy bed and clean bathroom (shower head was a little old). The staff didn't have much informationa and were forthcoming with tips. Also definitely not breakfast is really odd.

8/10

Excellent

05 Feb 2015

Verified traveler

Lovely hotel, but unfortunately the room was so small that if you have a couple of suitcases you can't turn around. Since we left early we didn't have breakfast.

10/10

Exceptional

01 Feb 2015

leslie

Great staff and nice breakfast. \n

On check in,the staff put a hot water bottle in our bed to help warm our feet. So thoughtful and kind. The room was clean and comfortable. Breakfest was nice.
Staff let us stay an hour after check out because of a later flight.
Very accommodating.

10/10

Exceptional

02 Dec 2014

Fer

Nice Hotel in the Hills of Cuzco.

Excellent attitude of the hotel staff. Impressive service. Clean room , nice decoration, cable tv , laundry service, Free Wi fi with good speed. Great value for money spent . A+ recommended

Partner

8/10

Excellent

28 Nov 2014

Juan

good for the price

Very nice just to small rooms

8/10

Excellent

26 Nov 2014

Ruth

Warm & serving

All personnel were wonderfully helpful & friendly. They became good friends... We loved them. They worked hard to solve all our problems

Partner

8/10

Excellent

13 Oct 2014

Selma

Very nice place to stay in Cusco!

I had made reservations only for the beginning of my trip to ckeck the place first, but since I enjoyed the hotel, I went back there two more nights during my trip.
The hotel is 10-15 minutes walk from Plaza de Armas, but in a quite area. If you don't want to walk, a cab will cost 4-5 Soles.
The bed was great, room with heater and a nice hot shower. The staff is really friendly and helpful.
Only advice: if you have trouble sleeping with any noise, which I'm not, (especially if tired after walking all day), I would suggest to stay on the upper floors, not on the reception floor.
I recommend this place and I would go back there.

8/10

Excellent

13 Oct 2014

Verified traveler

Great Value

I really enjoyed the staff at this hotel. Rooms were sufficient, no complaints.

8/10

Excellent

01 Oct 2014

Matt

Small rooms, but well presented

We stayed at this hotel twice during our Peru trip. While the taxi drivers at the airport were charging $35-$40 for a trip here, you can easily negotiate $20. The trip back to the airport was only $15, no negotiation required as arranged by the hotel. If a driver does not know the location of the hotel, ask him to take you to De La Recoleta Church; the hotel is very close at the top of the hill.

You will be required to climb a few stairs, first getting to the main lobby, followed by at least one flight to you room. Bear in mind that this can prove a bit of a challenge if this is your first day at high altitude.

While the rooms here are small, they are designed nicely and afford enough space, provided you do not have a huge amount of luggage. The bathrooms are great, with enough hot water to wash off your day trip to Machu Picchu.

The hotel will store your luggage for you if required, though admittedly it is not terribly secure in doing so. You would be well advised to keep anything of value with yourself.

You can hire a private car for a day tour of sites in the Sacred Valley through the hotel for about $65. While taxi drivers will take US dollars as well as Peruvian Nuevo Soles, Soles are preferred at almost all locations.

10/10

Exceptional

26 Sep 2014

penny

Machu Picchu Peru

First visit to Peru to see Machu Picchu. Stayed 6 days in Cusco Peru. I enjoyed the food and mountains and chance to experience culture of area.

8/10

Excellent

08 Sep 2014

sel

Good interiors and modern decoration. The sheets however were dirty and there were bedbugs . The hot water bag they give in the night is AMAZING. Receptionist and other service ladies in the hotel are very very nice .

8/10

Excellent

04 Sep 2014

Brittany

lovely breakfast, out of the way location

The breakfast was really nice and the room was fine. None of our taxi drivers had ever heard of it though, so be sure to bring a clear map with its location.

6/10

Pleasant

21 Aug 2014

Verified traveler

Too small and in a bad area.

Too small.
Bad WIFI
Located in bad area.
too expensive for what it offers

8/10

Excellent

18 Aug 2014

Robert

We stayed at this hotel on our way back from Machu Picchu before our flight to Puno. We arrived late and the hotel staff was friendly and helped us to order delivery since we were exhuasted. They had placed heated pads under the pllows for us. The room was a bit small and the hotel was about a 15 minute walk (5 minute cab ride) from Plaza de Arma. The individual room themes added character. Overall it was a good hotel for the price. The hotel is also about 15 minutes from CUZ airport.

8/10

Excellent

05 Aug 2014

Paulo

Nice Hotel

Great Hotel, nice furniture. Staff very attentious.

10/10

Exceptional

04 Aug 2014

Elipermun

Good hotel - walking distance of main area

The hotel is very new and well maintained. the room is clean, average size and comfortable. The staff was extremely nice and caring as they were aware of the cold temperature and offered warm bags for the bed, the room had an electric heater (the only hotel in our stayed that offered this). This hotel is around a 15-20 minute walk from the main square (Plaza de armas) and a taxi ride is between 7 to 10 minutes depending on traffic for around 3-7 soles (depending on your negotiating skills with the taxi driver). The complementary breakfast was simple but fulfilling. It has good wifi service.

Partner

8/10

Excellent

27 Jul 2014

teacher

Had a great stay at the hotel.nice neighborhood.

Extremely friendly and efficient staff. Located in cool local neighborhood.

10/10

Exceptional

18 Jul 2014

joe

Like at home

Excellent, always trying their best to keep the customer happy

10/10

Exceptional

14 Jul 2014

Araceli

Exceptional!

The staff is top notch. They were very helpful. The morning breakfast was quite comforting and delicious.

10/10

Exceptional

12 Jul 2014

Yamile

Good Place and Staff

It was really nice to be there, the rooms are beautifu,l the staff is really friendly and the breakfast was excellent.

10/10

Exceptional

12 Jul 2014

Rob

Amazing Hotel, highly recomended !

Amazing hotel in quiet non tourist area, very nice inside, great breakfest too, changes every day. Super friendly staff made you feel part of the family. 5-10 min walk to plaza de armas and about 5 min to tourist district in general. Great local resturants around much cheaper, larger portions, and better tasting food then the main square area. Stayed here twice, for three nights, a few weeks apart, and loved it both times. Book here while they still have rooms.

10/10

Exceptional

07 Jul 2014

Verified traveler

Amazing personalized service!

Great rooms, small but comfortable. Staff very attentive and careful for comfort. Staff have some English experience but able to translate to meet all your needs. Staff very knowledgeable of the area and attractions. Close to Plaza de Armas (main square) with 10 minute cab ride (5-10 soles).

Partner

10/10

Exceptional

01 Jul 2014

y

Perfect for the price. Only 10 min the the main pl

10 min walk to main plaza. Lots of food options nearby. real clean. i always had hot water

8/10

Excellent

01 Jul 2014

Traveller Suze

Great hotel, the staff was very friendly & helpful

A little far to walk to Plaza de Armas but do-able, the room was a pleasant surprise at the end of my travels with a very modern room and great rainfall shower head.

6/10

Pleasant

27 Jun 2014

Verified traveler

Great hotel, but too far

This hotel was very nice, the staff were awesome and super helpful, breakfast was great too! The only down side is the location, it's pretty far from the plaza for tourists...but the staff can get you super cheap cabs to wherever you want to go!

8/10

Excellent

22 Jun 2014

Paul

Would reccomend

Pros: great price, very clean, great staff/service!

Cons: A little bit out of the main tourist area, although still relatively safe. Taxi ride only 2-3 sol to main square.

10/10

Exceptional

13 Jun 2014

Nicole

Sweet and cozy

We enjoyed our stay at the Wifala very much. The staff was so helpful and kind. They made us breakfast each morning, helped to get a taxi for our early morning flight and also told us reasonable taxi fare for our trips. It was pretty cold at night while we were in Cusco and they would bring us a hot water bottle each night. Cusco is a beautiful city and we were very happy with our cozy stay at the Wifala.

6/10

Pleasant

02 Jun 2014

Pilgrim88

Reasonable hotel

This rather small hotel in Cusco is reasonably priced and Monica the hotel owner/manager was helpful to arrange transportation from airport to the hotel so we don't have to worry looking for one. At first we were given two twin beds in a room, then we explain that we would like to have one queen bed and the staff (Gina) was very helpful and luckily one was available on the fourth floor. There is no elevator so we have to climb the stairs, which is rather hard to do with the thin air of Cusco 12,000 feet above sea level. The room with the view of the city was great but small with one table and one chair, small flat tv on the wall, small bathroom, and that's it. During the day we were okay, but every morning when we just woke up we always have slight headache to which we believe due to lack of oxygen. Light breakfast was served in the small cafeteria at ground floor, which is pretty good.

8/10

Excellent

31 May 2014

Verified traveler

very nice little hotel

very pleasant small hotel...very pleasant and helpful staff...they will go out of their way to help you with any kind of arrangements you need (taxi, daytrip...)...very good homemade breakfast every morning

4/10

Poor

27 May 2014

Edda

Great little hotel

I had read the previous reviews and they are all true: the friendliness of the staff, the uniquely decorated rooms, the location of the hotel and safety of the surroundings and - yes - the cold rooms, greatly improved by the hot water bottles, blankets and electric heaters. And not to forget the baggage stored during our trip to Machu Picchu, neatly tagged with our names and waiting in our room upon our return. There is nothing to be added.

10/10

Exceptional

26 May 2014

Janna

Great place!

We had an excellent stay at the Wifala Hotel in Cusco. While it's located about a 15-20 minute walk from the main plaza, it was more than worth the walk. The staff were unbelievably accommodating and even made us breakfast a bit early one morning when we had to leave before the standard breakfast time. The room was clean and nice. The breakfast was more than just your typical toast and coffee- fruit smoothies, eggs, corn tamales or bread/cheese sandwiches, toast, coffee/tea. We couldn't have asked for a better place to stay for our 3 nights in Cusco!

Partner