Atrium Hotel & Suites DFW South

United States , Dallas - TX
IRVING , W Airport Fwy, 4600
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100 reviews shown

4/10

Poor

10 Jun 2026

Danielle

First off, it smells like a cheap motel, old, peeling paint in the bathtub, no ice machine in the building, the TV didn’t work it didn’t even have cables. I would never stay there again, for the price and location they should really update and refresh!

Family

4/10

Poor

09 Jun 2026

Sean

Ok. I read the reviews after I booked. So my bad. Here’s the good: great pool area…no jacuzzi but there were nice cabanas, a BBQ area and the pool is heated. Also, the gym is small but well appointed.

The bad: I did find a baby cockroach running on my bathroom floor. Only one but one is enough and apparently common to this property. Not good.

Secondly: you will be charged $28 if you park over night. Doesn’t matter if you’re a paying guest…you have to pay. Also, they will take a $75 deposit from you when you first check in. What is wrong is that they won’t refund your deposit for ‘1-2 weeks’…depending on your bank. I’ve never heard of such a delay.

If there wasn’t a pool and gym I would give it one star. The room is semi-renovated but still feels like an older property. Altogether I paid $153 (+ $75 deposit) for one night with one king bed. I did not use the parking. Will not be returning. Now you know.

Self

2/10

Poor

08 Jun 2026

wilbur

The person on duty was very nice. The location was perfect as it is walking distance from SNA airport and a rental car facility. I checked in around 9:30 PM and when I got to my room there where two bath towels available. One bath towel had brown stains on it. Then I saw a huge roach laying on his back in front of the toilet; it was still alive. I grabbed a bunch of toilet paper and immediately got rid of the roach. I called the person at the desk and she told me they have pest service and offered to move me to another room but after inspecting the room and bed for more bugs with out finding any, I opted to stay as I only had a few hours before I needed to get up due to a very early flight. I thought about going to the Hilton next door but I didnt because I really needed sleep. To keep any bugs in hiding from coming out, I made sure my luggage was zipped closed tight and kept all of the lights on while I tried to sleep. I would have tried to get my money back but I figured I would be wasting my time because I doubt they would give it back and it was so late, I needed at least a couple hours of sleep. Needless to say, I did not sleep well. I go to LA a lot to see my Son and his family. I will never stay at this hotel again.

6/10

Pleasant

08 Jun 2026

Daniel

The hotel is okay. You get what you pay for. Water stains on the ceiling just painted over.
The only reason to write this review is there was a noise issue. Once at 10:30 it sounded like a party was happening in the hall. It stopped when one of the other people nearby stepped out into the hall and asked them to be quiet. At midnight it was happening again. So I called the front desk, the guy was so rude “we already sent someone over there and they didn’t hear anything “ as a woman staying alone I was not going to step into the hallway to handle. Sounds like I was not the only one who called. I finally heard security come back and knock on a door and it was taken care of . The rudeness by the man at the desk was un called for.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Pamela

Was clean and comfortable, but not luxurious. Good price, though, for Orange county.

Self

6/10

Pleasant

06 Jun 2026

Katalin

Staff was friendly. rooms were clean but place is outdated. air conditioning was old and loud. good place for one night but not an entire week

Friends_and_family Friends

6/10

Pleasant

06 Jun 2026

Sterling

The hotel is very old and in bad need of a remodel The only give you one towel one roll of toilet paper The overnight parking is $28 per night which I think is way overpriced they didn't even charge you that much in Las Vegas the stuff was very helpful

Partner

10/10

Exceptional

05 Jun 2026

Iliana beltran luna

Wish there was a spa and it’s a little out dated but staff was great. And location is good across the street from airport.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Nancy

We love the Atrium part of the hotel and the fact that every room has a balcony. The pool area is beautiful and well maintained. The room was big and set up with a fridge and coffeemaker. We like the extra bench seating in the room.

Partner

8/10

Excellent

01 Jun 2026

Michael

A shuttle from the airport across the street would have been helpful. The taxi & Ubers were super angry to have to only drive across the street - but with luggage it was pretty sketchy crossing lanes of traffic.

Lounge was closed, no food service, no coffee bar or continental breakfast, water was a little hard to come by

Partner

10/10

Exceptional

31 May 2026

Shelby

friendly staff, clean room, overall nice stay.

Family

8/10

Excellent

31 May 2026

Gregory

We were there for just one day. We went next door to the Hilton for a reunion. The
Atrium was much nicer.

Partner

2/10

Poor

31 May 2026

Jennifer

Staff wasn't very knowledgeable. My room had no fridgerator or microwave. Pleasant atmosphere but the staff needs some training.
Never received a receipt for my stay. My questions were answered with, \" your guess is as good as mine\" Oh my! Not a good response.

Self

4/10

Poor

30 May 2026

Brian

Staff very attentive but hallway common areas appear like they haven’t been cleaned in months

Self

8/10

Excellent

30 May 2026

steve

Ok for travelers. Nothing special. Was clean, though

4/10

Poor

29 May 2026

Vivian

They took out the refrigerator, Tivi was so old, the walls are so thin...my next door neighbor are so loud. No one can sleep.

Friends_and_family Family

2/10

Poor

27 May 2026

Robin

Bed Bugs & No hospitality

8/10

Excellent

26 May 2026

steve

Convenient for business travelers.

Self

8/10

Excellent

26 May 2026

Philip

The pool and area around the pool was extra nice because it was good for the eye among other things but the bad part is you had to go to the Hilton next-door to eat

Self

4/10

Poor

26 May 2026

JORGE

Had a person walk into our room in the middle of the night, they had given him my room and working keys.

Family_with_children

6/10

Pleasant

25 May 2026

Billie

No shampoo or conditioner provided. I was kind of counting on that. Not enough towels. Not enough pillows. Pool area was nice but canopy’s were ripped and moldy. Getting to the 2nd floor was easy but then had to drag my bags down 5 stairs to my room. It was an okay place to crash for a night if you are looking for quick stay from the airport though.

Friends

4/10

Poor

25 May 2026

Sarah

Stayed in room 235 and didn’t realize until after check out that it wasn’t a rash I developed but was being bite by bed bugs. I have never experienced bed bugs in my life. I understand this can happened anywhere but be cautious booking here.

6/10

Pleasant

25 May 2026

Stephanie

The rooms are a tad outdated but it's worth staying for the location. They advertise having a restaurant but they don't.

Partner

2/10

Poor

23 May 2026

Zaira

The hotel it’s pretty old. The restroom doesn’t have the ventilator and smells humid. The front desk it’s pretty helpful and nice. The parking was expensive.

Family

10/10

Exceptional

23 May 2026

Barbara

Pool was closed.
When I asked for my coffee for my room, front desk thought there was only decaf coffee available, next morning I asked a different person & got regular coffee.

Self

6/10

Pleasant

22 May 2026

Brian

No shuttle or breakfast.

Partner

8/10

Excellent

20 May 2026

Khristine

Good enough for one night stay. Accessible to the airport. Not the cleanest, but tidy enough. Thank you.

Business

6/10

Pleasant

18 May 2026

Lorie Jean

The breakfast was insanely overpriced and under delivered. One staff member said it was because they were losing money and stopped serving good breakfast so we’re pulling back and this was what was left. There were no healthy options. It was burnt gator tots, scraps of scrambled eggs that nobody restocked for over an hour (despite being early), open containers of milk sitting in a bin of ice with no lids or coverings, and burnt bacon.
There is decent parking but they do t warn you until you get the email the day before that it’s an extra $28/day and half the lot is reserved for airline employees only.
There were so many frat parties that it was impossible to sleep. College kids running all over at all hours of the day and night screaming, yelling, and doing things in the hallways and public areas that should have been behind closed doors. The pool was inaccessible due to the raving drunk college kids.
They only do room service if you call ahead and schedule it. There is a tiny fridge in the room- TINY. However, there is one public microwave in the lobby, which can be a pain if your room in in the back of the property. This hotel has a large area and access is through exterior corridors and gates.
It could have been a nice facility, but it’s just hard to justify the cost when the amenities are spread out so far, the hidden costs are not even worth the surprise, and for what was paid, I just expected something better.

Self

10/10

Exceptional

18 May 2026

Maria

Rooms were clean, staff was super friendly

10/10

Exceptional

16 May 2026

Brandon

This is a great option if you want to be walking distance from John Wayne Airport. It’s only a 10 minute walk (if you don’t rely on your mapping app, which showed me a 30 minute route). It’s literally across the street from JWA. Not knowing this, I paid $25 for a cab to get to the hotel and it was less than a mile drive. On my way out, I walked. 10 minutes with a roller suitcase.

Self

6/10

Pleasant

14 May 2026

Dan

Parking was secure but the Ticket reader did not work I had to call the attendant to get out each time. Also, I was disappointed that the restaurant/bar has been closed for a long time, SAD it used to be a fun place! Pool area was and is still great!

Partner

8/10

Excellent

12 May 2026

Jaedalyn

Room was clean, ac was good.

10/10

Exceptional

10 May 2026

keith

Great location, helpful staff. My only complaint is paying for parking.

Self

10/10

Exceptional

09 May 2026

Juanita

Ac was loud !

Friends_and_family Family

6/10

Pleasant

08 May 2026

susan

No microwave very small fridge tv lacking nonplace to get food no hot tb and hard to find yourcway around hotel easy to gey lost

2/10

Poor

06 May 2026

Nerina

The entire property was run down, dingy, dirty & smelly. We asked for a shower cap and they didn’t have any. The shower curtain was ripped and moldy. The entire room was dirty and had absolutely nothing in the way of decor. It was bare bones, old, and dirty. The staff was dismissive and seemed like even though they cared, they couldn’t do anything because of poor management. I called the manager, but she never called back.

Partner

6/10

Pleasant

04 May 2026

Remant

Parking wa

10/10

Exceptional

04 May 2026

Jennifer

Parking was easy

8/10

Excellent

01 May 2026

Cheryl

Room was spacious. Bathroom was spacious. Pool area was nice. However, there was a lack of towels. Parking was easy to get to.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Angelina

The property was really clean. Unfortunately the restaurant looked closed in the morning a sign stated a reservation was needed which deterred me from going there. The overall stay was great.

Self

2/10

Poor

29 Apr 2026

Vickeisha

I was given dirty towels stained sheets. I also had to take my family across the street to use their pool. Because the website didn’t state that the pool was closed. And me and my family were given such a hard time to get in the pool across the street like they told us to do.

Family_with_children

6/10

Pleasant

28 Apr 2026

JACOB LEO

Parking was safe. I did not eat any meals at the hotel.

There was no one at the front desk either at my arrival or departure. A sign was in place on arrival stating that s/he would be back in 5 minutes but I waited longer than that. When she did appear she was short and relatively unfriendly. On my leaving there was neither staff nor sign, so I said \"Hello\" and, when there was no response, repeated that in a louder voice. I was told by that staff member, when she arrived, that she could see me (in a mirror or camera I would guess), and that I did't have to yell. I asked her how I was to tell that someone was in the back office, and why a sign was not present to that effect. She told me that I \"didn't have to yell,\" at which point I told her that if she had seen me on camera should have said so at a distance (office around the corner 10-12 feet) and it would have solved the issue.

Self

10/10

Exceptional

28 Apr 2026

Justin

Good

8/10

Excellent

28 Apr 2026

Nhung

The room need put more trash can and need to put refrigerator inside room. The room need change new light .

Friends_and_family Family

2/10

Poor

27 Apr 2026

Hanadi

Very disappointed. We stayed for three nights. The first night we couldn’t sleep from very loud music and teens across from our room . They were yelling and slamming doors, no one from the hotel asked them to be quiet. The rest of the two days we asked twice for room service to come and take the garbage and get us new towels , no one showed up. We used the same towels for three days. I will never book at this hotel again.

Partner

10/10

Exceptional

25 Apr 2026

Alexander

Quick and easy late night check in. Super helpful guidance on how to quickly get to my room to rest.

Self

6/10

Pleasant

24 Apr 2026

Erik

Breakfast was a disappointment. Staff was friendly and professional. Room was clean.

Self

8/10

Excellent

24 Apr 2026

Isabel

We checked in midnight and Staff super nice. Asked if we wanted upper or lower floor or if we needed anything. The rooms were clean. Easy entrance/exit to rooms.

Family

10/10

Exceptional

23 Apr 2026

Jamie

As a single 76 years young woman travelling alone, I have certain requirements that must be met. Quiet hallways is most important. 24 hr access to eats....they have an insta chef so no matter what time I got in, I could have a regular hot meal and eat it pool side or in the court yard or out front by the fountain. The room is laid out well and comfy mattress good water pressure, excellent lighting. Need something call housekeeping they are there no matter what time of the day or night. Janitor is cleaning the walkway and sees you headed for the elevator with bags, drops what he is doing races in front of you to press the button and hold the door (and no I am not disabled or fragile). The pool area is gorgeous and clean and inviting, There are cabana's everywhere. The lounge is active at happy hour. My suggestion is a second floor room with balcony overlooking the pool although I have had rooms overlooking the parking lot that are also nice to sit and enjoy your coffee with the sunrise. Parking is a little pricey at $28 a night but it is what the market will bear it is right across the street from John Wayne Airport so alot of pilots park there so they could afford to discount the regular guests...just say'n.

10/10

Exceptional

23 Apr 2026

juan

Yes, everything and everyone was excellent. Awsome stay.

Family

8/10

Excellent

23 Apr 2026

John

Very convenient to airport

Partner

8/10

Excellent

23 Apr 2026

Daniel

The staff was great, the room was nice except the heater was extremely noisy, and I had to heat up the room, then turn it off in order to sleep. Breakfast was mediocre: scrambled eggs, pre-frozen hashbrowns, bacon or sausage and bread or bagels. There was fresh fruit in the morning either oranges or apples, but not both. I have stayed there before, and given how convenient it is and how helpful the staff is, I would stay there again.

Self

8/10

Excellent

23 Apr 2026

Charlene

Clean room, easy access, great location,nice staff.

Self

10/10

Exceptional

23 Apr 2026

Jordan

Good

Friends

2/10

Poor

21 Apr 2026

Kelly

Rooms were clean and smelled great, and the pool area was beautiful and well maintained. Staff were friendly around the property. Breakfast was the only flop — the bacon tray stayed empty the whole time and the hashbrowns were dried out. Still, overall a decent stay.

Family_with_children

4/10

Poor

21 Apr 2026

Leon

Old

Self

10/10

Exceptional

21 Apr 2026

Amanda

It was a wonderful experience

10/10

Exceptional

20 Apr 2026

Jason

Easy check in and check out. This place used to be the rock star party place in OC years ago. Now it's a quiet and chill nice place to relax.

4/10

Poor

20 Apr 2026

Martha

Breakfast was a bit underwhelming. They offered Cheerios, boiled eggs, a small pot of coffee, and some fruit. The hotel itself had a strange smell and could definitely use some renovations. However, the staff was very friendly, and the pool area was very nice and well-kept. There were also very limited snack options at the hotel just a small fridge behind the counter so I’d recommend bringing food or grabbing something before arriving if you think you’ll get hungry. One downside was that the rooms did not have a fridge or microwave, even though it was listed as an amenity when I booked.

Self

2/10

Poor

20 Apr 2026

Justine

Horrible service staff was so rude will never stay again room is dirty disgusting TV didn’t work

Partner

2/10

Poor

20 Apr 2026

Joe

Room was outdated .very noisy with party going on across from our room .loud swishing noise all night long .woken up at 12 to ppl being loud .bed was very uncomfortable.not a good experience

Family_with_children

6/10

Pleasant

20 Apr 2026

Angie

Parking

Friends

2/10

Poor

19 Apr 2026

Alex

Breakfast was horrible eggs cold and when I asked for hot eggs at 8:30am i was given a plate of not fully cook eggs and was told thats all they had that they were closing, but breakfast was fro.m 6:30am till 10:30am. And in our room we had to kill two cockroach.

8/10

Excellent

18 Apr 2026

Ayde

Peaceful in spite of being near the airport. Staff was extremely friendly and helpful

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Laura

Had a great experience can’t wait to stay again !

Family

2/10

Poor

13 Apr 2026

Ursula

Atrium by far was the worst hotel I’ve ever booked. It’s so dated and has a weird smell. The tub/shower was very dirty, the shower curtain had stains and walls were gross, the carpet was dirty as well. After checking in after a long flight, this room was so disappointing. This hotel is definitely a 0/10.

Friends

10/10

Exceptional

12 Apr 2026

Randall

Not a lot of choices. But it was goid.

Family

10/10

Exceptional

12 Apr 2026

Ayde

Staff was friendly and helpful. In regards to cleanliness of the room, there's definitely room for improvement, minor details like a full coffee station, cleaner tub/shower area and having another trash can in the room.

Friends_and_family Family

2/10

Poor

10 Apr 2026

Carolina

Wasn't aware i had to pay for parking, first night there found a cockroach in the room, the pool was still getting renovated and didn’t get a note of that until we got there, had to go to the other hotel with no card or nothing to enter, overall not a very convenient experience neither sanitary.

Partner

8/10

Excellent

09 Apr 2026

Pallab

Building is confusing, but overall a good stay. nothing to make it a five star but nothing to bump it down more. it was just good, but not great.

Partner

6/10

Pleasant

07 Apr 2026

Rebecca

I didn’t use the laundry service. I was a little disappointed that the bar was closed and the rooms didn’t have a refrigerator or microwave and no updated night stands to charge your phone on. Staff however were awesome so nice making the little aggravations small.

Self

2/10

Poor

06 Apr 2026

Miljan

Terrible overall

Self

4/10

Poor

06 Apr 2026

Valeria

The beds, pillows, and mattress were uncomfortable. The hotel itself feels old and does not match the photos online — it looks much better in pictures than in reality.
Neighbors upstairs were extremely loud — I could barely sleep even though they were just walking. The soundproofing is basically nonexistent.

The pool area was closed, and the nearby gate was broken, so we had to walk around every time. Also, we were charged $28 for parking.

Overall, the stay was just okay, but I expected more.

Family_with_children

6/10

Pleasant

06 Apr 2026

Norma

I could not sleep because of a noise, possibly water running through pipes. The places is outdated. The online pictures were deceiving. The pool area was terrible. It was under construction but the website did not indicated there was construction. I booked it because of the pictures, but was disappointed.

Partner

2/10

Poor

04 Apr 2026

Dominque

Hotel does not look like there photos

Self

8/10

Excellent

01 Apr 2026

Ralph

Nice hotel, great location. We walked across the street to John Wayne Airport. Staff was nice, it was unbelievably hot, but air-conditioning kept room nice and cool. We would definitely stay there again.

8/10

Excellent

31 Mar 2026

elissa

Room was clean

10/10

Exceptional

31 Mar 2026

Darin

Did have any thing to eat there

8/10

Excellent

30 Mar 2026

Eileen

Breakfast isn’t served until 6:30 am. No shuttle service to SNA despite it being across the street. Front agent gave me walking directions to airport and assured me it was easy and very safe. Maybe for her but not for a disabled senior citizen. Her comment was in poor taste imo.

Self

6/10

Pleasant

30 Mar 2026

Radoslav

The pool was under renovation. The breakfast was terrible and meager, bacon and sausages were cold, choices were very limited, no yogurt was offered. One day the breakfast place was closed - employee(s) did not show. It seems only one person is working in the breakfast lounge. In general it seems the hotel needs improvement - may be in management, or major renovation.

Self

6/10

Pleasant

30 Mar 2026

Robert

Hotel is quite dated. Insufficient desk lighting in room.

8/10

Excellent

29 Mar 2026

Nathalia

The cover for ice bucket had molds

Otherwise the room and bathroom and property was clean. Easy parking in and out

Lobby was beautiful

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Melissa

Everything was great except the ice machines weren’t working

Self

6/10

Pleasant

29 Mar 2026

Aubrey

Staff was friendly but I had to keep going in and paying for the parking even though they told me multiple times it was taken care of for my whole stay. Beds are a full and not a queen with the flattest pillows in the world. The pool was also under construction the whole time so a lot of people were coming and going

Partner

2/10

Poor

29 Mar 2026

alberto

The ac is trash not working properly the pool was close

Family_with_children

4/10

Poor

29 Mar 2026

daniel

Film clean, Noisy-le-Grand, construction all around, room far from everything , 29$ for parking excessive

6/10

Pleasant

27 Mar 2026

Russ

Property could use an update. Room was adequate but a musty smell throughout the interior of the property. Was doable for a night and you can walk from/ to SNA airport.

Partner

10/10

Exceptional

27 Mar 2026

Megan

It was nice for the price

10/10

Exceptional

27 Mar 2026

Marilyn

Shower curtain was snagged and very worn out and stains were on the shower floor.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Liliana

Staff was excellent. The only negative thing I can say is that the pool area was under construction and then again not so negative because that only means improvement plus the hotel right next door was open for Atrium guests to be able to utilize their pool. Also a Hilton facility

Family

4/10

Poor

24 Mar 2026

Martha

Shower is tiny and the water took forever to go down so I stood in it while showering, An additional fee of $28 to park on the property, and pool was closed without prior notification also the halls didn’t smell pleasant

Partner

10/10

Exceptional

23 Mar 2026

Diana

The room was a charming, mid-centry modern decked out in teal and white. The bed was comfortable and the sheets very nice. The coffee was nice and the tub was generous.

Self

2/10

Poor

23 Mar 2026

Kimberly

The pool was closed they charge $28 per day for parking nl free breakfsst and what started as a $258 dollar room turned into a $420 bill

2/10

Poor

23 Mar 2026

Luis Miguel

Pictures Not accurate they have been Photoshoped

Family_with_children

8/10

Excellent

19 Mar 2026

Alfredo

Room was clean and beds are comfy. Staff is nice and get the job done. However housekeeping does take a while but I do understand they have a hard job so it’s all good. I’d stay here if you need a safe, and clean spot to sleep that’s near everything.

Friends

4/10

Poor

18 Mar 2026

jane

Pool closed for construction. No necessities available or for sale. No change. This hotel is turning into a Motel 6. The hand soap smells bad and you only get one.

Self

10/10

Exceptional

17 Mar 2026

Lolita

Did not take advantages the laundry room. I was only there for a short period of the time, but I’m very much looking forward to return and stay there again..

Self

4/10

Poor

15 Mar 2026

Scott

Very distressed property to say the least . No maid service for a 3 day stay.

6/10

Pleasant

14 Mar 2026

Steven

It was clean, but it was kind of old looking.

Friends_and_family Family