Name: Super 8 by Wyndham Roseville/Detroit Area
Address: 20445 Erin Street, Roseville, 48066, US

2/10

Poor

21 Jan 2025

Daron

The internet was down at the property, and after waiting for 1.5 hours, I asked that they refund my money. To date, that has not happened, I never was able to checkin and had to find another hotel for the night.

6/10

Pleasant

14 Oct 2015

Chris P.

OK stay

It was OK. Kind of run down not what I expected. No frig, microwave or alarm clock in room.

Partner

6/10

Pleasant

18 Jul 2015

Nybble

Not good for sleeping

The Staffs are very kind and helpful.
The room's air is not good. I have to let the window open or let the air conditioner on. However, if I open the window, the mosquitos come in. If I let the air conditioner on, it's too loud for me to get into sleep.
The internet of the hotel is super fast--about 5MB/s download speed, faster than any hotel I have ever stayed. That was really a big surprise.

6/10

Pleasant

04 Jul 2015

Verified traveler

OK, at a good price.

If you are looking for cheap hotel, this place is clean. No frills, cheap breakfast.

8/10

Excellent

15 Jun 2015

Verified traveler

Good for fisherman

Good location to Lake St Clair. Good location next to restaurants and gas stations

4/10

Poor

20 Apr 2015

Stan

Super 8 by Detroit

I trusted Travelocity and got bit. I should have stopped and checked out the facility. The clerk, Debbie, did a great job, but she seemed to be working against a tide. Our room was to be a nonsmoking room. It smelled of cigarette smoke. The window sill had ashes on it.

Debbie was kind and she came and tried to spray the room with some kind of freshener. My clothes smelled like smoke the next day. I don't think I'll be trusting Travelocity for a hotel room anytime soon.

4/10

Poor

12 Apr 2015

Verified traveler

not pleasant

The staff that clean the rooms were very nice and friendly The morning desk manager was not so comfortable in his job and communicating with different community minority

2/10

Poor

22 Oct 2014

Melissa

Pay the extra for somewhere else!!

I would NEVER stay again. They treat 3rd party reservations terrible. I requested a first floor,handicap accessible 2 queen beds. I was staying there with my mother who is in a wheelchair. I got a 3rd floor, non- accessible 2 full beds, even after explaining to the guy at the desk what I needed. At least they had an elevator, but my mom had to struggle and walk to the bathroom from her chair, thank God she could do that. When I tried to talk to the front desk the next morning all she said was \"blame Hotels.com Not our fault.\" When I said I would review the hotel and tell people, all she said was go ahaid....so here I am!!

Family

6/10

Pleasant

17 Jul 2014

tom

ok The brunch in the morning was good. The tv was new. The room was clran.

8/10

Excellent

09 Jun 2014

Cadillac Herm

Good budget motel

This is a no frills budget motel that is clean and well run.

Family

6/10

Pleasant

29 May 2014

Verified traveler

Inconsiderate

I paid ahead for extended stay and didn't check in until about 6 am, hung do not disturb sign on door, but they were knocking on my door at 11:00 am anyway! Desk staff was great though

4/10

Poor

07 Mar 2014

Jan Ayres

Un happy

When I checked in to a Super 8 motel in Rosevill I was told of a fifty dollar fee that I wasn't told about when I resvered my room online. Debbie asked for my licenese and fifty dollars which would be returned to me when I checked out the next day. So I gave her a fifty dollar bill. The next morning when I checked out there was no money to be returned to me. So I asked when could I speak to her manager.Debbie said he would be in at 2pm . I got there after 2pm and spoke to her then I asked if the tape could be looked at. The she said her manager would be in the next day in the morning. I called three times and spoke to Debbie she said her manage looked at the tape and said he could see a drivers license and a credit card. Now I never used my credit card at all so how could he see it if It wasn't there. and the room smelled musty had to open a window for a little while.I will never sleep at Super 8 again and will pass what happened to others. so it won't happen to them.

4/10

Poor

07 Feb 2014

Verified traveler

Will not stay again

Saw staff taking the used samples of shampoo cond etc and filling up to make them full and wiping with a cloth

10/10

Exceptional

30 Dec 2013

Beverly

Debbie

Our stay was short but comfortable. We had decided to stay a second night which I booked through the hotel itself. When we checked in, I was told we needed to check out the next morning and check back in immediately. The next morning I forgot completely that I was to do that. Debbie, the assistant manager went to bat for us and told the manager we would surely be back. She took a lot of heat for us and I really appreciate it. We could have gotten back to the hotel that night to find our stuff out on the street, but no, Debbie took care that that didn't happen. Thank-you again Debbie.

10/10

Exceptional

15 Dec 2013

J Brack

Hotel was staffed by wonderful people, breakfast was so-so but coffee was hot and other customers were nice. Will not book through Hotels.com again, found out I could have gotten better rate dealing with hotel directly.

4/10

Poor

04 Nov 2013

Workin Man RR

Other reviews are dead on!

This is a 2 star hotel as described in the other reviews. It needs an upgrade for sure. Breakfast is very limited no fresh fruits or dairy. Lighting is very poor hotel hallways and rooms needed more light.
Staff were nice no complaints. For a clean place to sleep it works. Hotel and rooms smelled of smoke even though it is all non-smoking hotel. You won't find flat screens or HD TV's at this place.

10/10

Exceptional

29 Jul 2013

Erika

Excellent Hotel with great Customer Service!

The Hotel workers were extremely helpful and caring. I had to stay here for a surgery I had and all the workers we encountered ask me everyday how I was feeling. Also, the price is extremely well. No other hotel came close to competing with the price. Would definitely stay here again.

2/10

Poor

02 Apr 2013

Verified traveler

Poor Condition

Poor conditions: RM 110 has Bed Bugs. I had to throw away and clean 200 worth of merchandise, no kidding! Very Dissatisfied.

Family

2/10

Poor

03 Mar 2013

Angi

I will never stay at his hotel EVER AGAIN!

We were checked in with out any problems, the clerk was great. Day 2 I asked for extra pillows, we only had 2 standard per bed and no seating. Instead of pillows I received harrassment. I was then harrassed over my family visiting me and my kids in the room and continually watched as people came and went from my room. They even removed the only chair in the room and placed it in the hall by the elevator for my remaining time there. I stayed 4 nights and wished I had gone to the hotel across the street instead. I will never stay at this hotel again and urge you to find a different place to go. There are plenty of hotels in the area that will take better care of your needs. Service, cleanliness, and comfort was beyond desirable. Thank you hotel.com for taking care of me during this horrible stay over Christmas.

Family

6/10

Pleasant

05 Feb 2013

Scat15

Somewhere to sleep

Checkin was great. The employee was very helpful and friendly. Was just using this hotel as a place to sleep. Room was old but clean. Great price!

Partner

8/10

Excellent

27 Dec 2012

suespark

Super 8

It was a clean place to crash after a wedding. The air conditioning was very appreciated after the hot day.

Partner

6/10

Pleasant

25 Dec 2012

robert

not a bad place stay

The breakfast is only served from 6 to 9.....so if your not a earlier riser dont expect the breakfast. We had a do not desirb on the room but the maid knocked on the door anyways until we answered...... which i couldnt understand him so i dont even know why he woke me up. You can also hear them vacuum in the morning....annoying.

Family

10/10

Exceptional

12 Dec 2012

Susan F

Very comfortable, very clean hotel. The price was fantastic. Would stay there again.

2/10

Poor

13 Nov 2012

Terri

Skip this

Had to ask for the phone to be turned on even though I left a deposit. No clock in the room, no Kleenex in the room. Reservation was for 3 adults, only 2 each of towels & wash clothes. No one at the front desk each time I was there ( 4 different occasions). Breakfast was a joke. Dirty towel from previous guest left hanging in washroom. Room was quiet (but likely because there were few guests).

8/10

Excellent

28 Oct 2012

Lynda

Close to the hospital

I rented the room to be close to my mother who was having surgery at St John's Medical Center. I was pleased with the cleanliness of the room. You get what you pay for and I wanted a clean room to sleep in at night as I stayed at the hospital all day. I wasn't nervous about coming back at night. There was a Meijers not too far away to pick things up as needed. The only computer was broken but the wireless worked great. I would stay again if needed.

8/10

Excellent

17 Oct 2012

Jodi

Cleanliness

It was very nice to walk into a clean room and it not smell like an old ash tray. Being a Head housekeeper for a cabin rental company in Gatlinburg, TN, I was very please with the cleanliness and I didnt even have to clean the bathroom before we used it. The breakfast needs to be refilled more often but other than that, it was good.

Family

10/10

Exceptional

17 Oct 2012

Verified traveler

The only drawback was the breakfast. It was not well stocked.

4/10

Poor

25 Jul 2012

Verified traveler

The carpet in the room was damp all over the room. The bathroom door was swollen and wouldn't shut all the way.

4/10

Poor

17 Jul 2012

Verified traveler

Too dumpy

Quite dumpy even for a Super* motel. Carpet was damp near bed closest to air conditioner. I told the desk clerk. She said that was impossible, but yet it was true. The night clerk was going to charge me a $100 security deposit, and then said my wife and I looked okay. Is this standard policy?

4/10

Poor

14 Jul 2012

Heather

Rundown and dingy

The elevator being broken and our being on the third floor was the least of our worries. First the hotel demanded a security deposit of $100 even though the room was booked and paid for in advance. Then he implied there was only one room left... Well, I should hope there was a room left since we were just checking in! The beds were old and squishy, the pillows the worst I have encountered. There was black hair in the tub and black mould/mildew in the shower. Our room, was a \"non-smoking\" room, meaning it was THAT day at least. It reeked of stale smoke, and there were burn marks in the bedding, curtains, and the microwave and fridge. The only decent thing. Can say is that the sheets were clean. NOT up to usual Super 8 standards. Will never stay here again.

10/10

Exceptional

09 Jul 2012

Cali

Comfortable, clean and close to all

It was very pleasant.

6/10

Pleasant

09 Jul 2012

suespark

Actually Impressed

We weren't expecting much, just needed to crash for the night. We were plesantly suprised though. The bed was very comfortable....wish breakfast went longer.

Partner

2/10

Poor

06 Jul 2012

Heather C

The stinkiest hotel ever

This hotel bills as being non-smoking, but that must have been a recent change. It smelled to high heaven and they just gave us oder reducing spray. We bought an air freshener for our room and it helped a bunch. The hotel is run down. Carpets are old and nasty and haven't been cleaned in forever. Bedding was clean but had cigarette burns, as did the curtains. The AC blew awesomely cool air. Beds were uncomfortable and pillows super tiny and ancient. The room was only stocked with three sets of towels and we had 4 people in our room. Cleaning people tried hard, but until the owner sinks some cash into this place it is nearly a dump. Breakfast was sparse, but acceptable. People manned the front desk sporadically and sometimes hid out in the back room. We won't be back to this hotel.

6/10

Pleasant

01 Jul 2012

Verified traveler

Good price, did not expect alot. The room odor was very poor when we entered. Reminded me of mold and mildew.

10/10

Exceptional

28 Jun 2012

Verified traveler

Very relaxing

Family

6/10

Pleasant

14 May 2012

Reddog 72

Staff needs training

The night staff was very unprepared. the couldn't find my reservation. Then wanted me to pay for the room again in cash because he didn't know how to use a credit card reader. I then had to wait 2 hours for a manager to so up. To top it off they gave us the wrong room I wanted 2 doubles he gave me a King. Checking in was a train wreck, but everything else was ok.

Family

6/10

Pleasant

04 May 2012

Antwuan

It's alright for what it's worth

It was ok for what it's worth. I was possed to have a non-smoking room but elevators, hallway and my room smelled like smoke. everything was clean and when I got there it was a older caucasian lady who was a WONDERFUL help! Everyone else just seems to do what they have to do because it's their job. It's close by sams a gas station and other little shopping areas and a couple of food areas down the street. I didn't like the fact that I needed $10 cash to use an iron and you had to give cash in order to use that iron. Also they put a $50 hold on your account in reference to your room. they don't charge you but they get your information just in case if you break or damamge anythin. Overal it was ok. first time in Roseville/Detroit also.

2/10

Poor

16 Apr 2012

PATTY

NEVER EVERY AGAIN

I book a queen room and i got double. Small room was I mean small one large towel I phone house keeping to bring more towels never saw them.I when out to the store a bought two beach towel to use.I

8/10

Excellent

20 Mar 2012

pappason

perfect for what i needed

it was great, clean room, quiet, heating could use an upgrade, friendly staff, over all the best hotel for the price by far.

8/10

Excellent

14 Feb 2012

Verified traveler

hotel

we had a nice stay

8/10

Excellent

13 Feb 2012

Steve

This hotel wasn't bad at all. Clean room and bed to get a good rest, clean bath also. If you're visting the eastide/downtown detroit area, this is a great place to place a reservation. Unlimited shopping/eating areas.

2/10

Poor

08 Feb 2012

Paul

At the bottom

This hotel is cheap. And the heaters in the rooms work. That is the only positive about the place.
The bed sheets are scratchy, the towels are worse. The parking lot borders an indigent hotel on one side and a homeless shelter to the rear. It is not uncommon to be approached in the parking lot and asked for money, etc. If you're hurtin'- it's a roof.

8/10

Excellent

24 Jan 2012

Verified traveler

We were very impressed with the kindness and friendliness of those with whom we spoke when we came and then in the evening we played cards at one of the tables and they were very generous in allowing us to do so.

Yes, I would recommend this to others.

2/10

Poor

20 Dec 2011

Forever1

Their policies is not fair or acceptable to me

They gave poor customer service in everyway. No smile, no help, just check you in and out.

8/10

Excellent

28 Nov 2011

J

The Super 8 in Roseville,Michigan

A bit stingy with towels and full of excuses not to have any ready and to give out more. With two adults and three kids showering towels would be nice! Other than this, it was fine.

6/10

Pleasant

07 Jun 2011

JOHN

Good enough for the price

Super 8 in Roseville was a good deal for the price. It was as advertised. Nothing fancy, but not bad, al all. Front desk chap was friendly. Breakfast was normal hotel breakfast.

I'll go back

Family

6/10

Pleasant

03 May 2011

c

Loud noise from room above ALL night long. We think someone lives there. Complained and they could not move us, saying they were full, when a friend checked in with no reservation about 2 hours later......said they have 53 rooms, counted maybe 20 cars in the parking lot.......not pleased with this place and will not go back

6/10

Pleasant

12 Apr 2011

Elbert

Not Impressed-Short Sta Only-

Usually you have at laest TWO Large towels-I asked for two extra towels and was told I would have to bring back dirty ones First......
Also,This was the FIRST TIME EVER I was told I had to Leave a TEN DOLLAR
Deposit to Use The Iron and Ironing Board!!.....I would recommend to Others for a Short Stay Only.......If I,m only going to stay a couple of nights,I would go back.....But for a longer tim e,..NO!

2/10

Poor

12 Apr 2011

Carl

Super 8 Roseville

The hotel was conveniently located near I-94 which is what we wanted. But it certainly was not the best value for our dollar. The main lobby had that smokey/musty smell and the room was even less appealing. It reeked of smoke even though it was supposed to be a non smoking room. The carpet was dirty and would benefit from some carpet fresh. The Front deskperson tried to freshen the room with some air freshner but that only provided temporary relief. The breakfast was ok! Would not recommend this hotel unless it was priced at $29.99/nt or lower.

8/10

Excellent

02 Mar 2011

Verified traveler

BECAREFUL BOOKING ON LINE!

When I arrived, I received a handicap room, because that's what Hotels.com booked through the hotel! If the description says Accessible, that means it's a handicap room. The QUEEN bed was more like a FULL/DOUBLE, so I had to upgrade my room to a King for an extra fee. The King room was great!
And this hotel still offers smoking rooms, which was convenient for me! Will definitely book with again since staff was very understanding about me switching rooms.