Name: Extended Stay America - Detroit - Warren
Address: 30125 N Civic Center Dr, Warren, 48093, US

4/10

Poor

21 Jul 2026

Tiara

My blankets were dirty, the floor was not swept, it was very dusty on the room also.

2/10

Poor

17 Jul 2026

Pai

Stained sheets, cockroaches everywhere, beds not made, sheets looked like it has not been changed.

Family

2/10

Poor

13 Jul 2026

Joseph

The hotel in general and the room I was assigned were in need of a facelift. There was no preventative maintenance at all, the carpet, cabinetry, wall finishes were all original. Not sure what year it was built, but I say at least 20 - 25 years ago. I plan on reaching out Extended Stay America to let them know they should not associate their name with this hotel.
This was one of the worse places I ever stayed.
You asked earlier about amenities, what amenities, there were none.
This place was deplorable. The website was so deceiving.

Family

6/10

Pleasant

28 Jun 2026

Britteny

The only thing I did not like is in the kitchen you can’t see if it’s on high medium or low. Also, the stove don’t have no degrees on it cause you turn it on you don’t know if it’s on 402 5350 so it was very hard to cook and that is the reason why I got the room

Family_with_children

2/10

Poor

08 Jun 2026

Shameka

My stay at Extended Stay America was far from pleasant. Upon entering the hotel, it appeared there was no housekeeping staff.
I stayed on the third floor, and as soon as the elevator doors opened, I was hit with a foul odor. The carpets and walls were filthy, and unfortunately, the room was no better. The door to my room , 301, appeared to have been previously kicked in. There was no trash can in room, and the baseboards in the bathroom were warped from what appeared to be prior water damage.
The nightstand needed cleaning, the chair was covered in dust, dead bugs and hair trapped in the crevices, and not to mention not all sockets worked.
To make matters worse, the power went out around 3:00a and was still out when I checked out around 11:00a. No phone call, email or other communication was provided to guests regarding the outage. I was also surprised that there did not appear to be any backup power for at least the hallways and common areas.
Overall, this was a very disappointing experience, and I would not choose to stay at this location again.

Partner

2/10

Poor

03 Jun 2026

Philip

Room was dirty and the staff wasn’t available half the time I was there

Partner

2/10

Poor

24 May 2026

Bernard

I really wish hotel property managers would do a better job with auditing and touring hotel properties. This hotel has went down so badly over the years and has gotten progressively worse! Just a tip for the managers - it would be ideal to find an industrial cleaning supply company to help get the proper cleaning equipment and products to ensure the rooms are CLEAN.

Not only was I upset that my BOOKED and paid for room wasnt given to me, and I was given a filthy room I did not choose - the room smelled of wet animals and smoke. I flew in from out of state and paid through a third party so trying to get a better (available) room last minute was a headache. Not to mention the \"manager\" being rude and dismissive when my issue was brought to their attention. The front desk agent (Kathy) tried be accommodating if that's what you would call it. Next to cleanliness - they need new front desk staff and management. All in all this was a terrible experience and its so unfortunate given that I have been staying at this hotel since it was 'Studio Plus' in the late 90s, early 2000's. I will never go back here.

Self

10/10

Exceptional

10 May 2026

Angela

Was very pleasant

Friends_and_family Family

2/10

Poor

14 Apr 2026

Marlena Rose F

Dirty room.. misrepresentation of what I booked online. Burners on stove were rusted to the core. I left 2 days early and had to pay out of pocket for something off Airbnb.

10/10

Exceptional

03 Apr 2026

Terrick

Love coming here they always ready to fix your problem

Business Family_with_children

2/10

Poor

28 Mar 2026

Diamond

Sheets and pillows cases had stains on them no help after 9 they close the front desk with a gate nobody comes back until 9 am the next day

Partner

2/10

Poor

23 Mar 2026

Dorothy

When I got to my room the door was wide open and it looked like someone jimmied my door open.

4/10

Poor

17 Mar 2026

Jason

My room didn’t have a shower head and had to wait 2 days for them to install it

Self

2/10

Poor

14 Mar 2026

Lamont

When i arrived i notice the floor and hallways have not been vaccum ..trash was stacking up in the stairway then later the elevator was mopped but no sweeping was done.. it wasn't til my third day there a different lady show up and the place did a 360% turner around...

Friends_and_family Family

2/10

Poor

20 Feb 2026

Joel

Room was nasty and smells bad!

Self

8/10

Excellent

03 Feb 2026

Daniel

Yes

10/10

Exceptional

23 Jan 2026

Heather

The staff is always amazing. Probably the best hotel I’ve ever stayed at.

Self

2/10

Poor

09 Jan 2026

Felicia

The hotel was dated and you could tell by the way the room and hallways look. Bedding had not be changed from the last person staying. The mattress cover was disgusting and had blood stains on it. The bathroom was dark dimly lit without any hot water. The floors were sticky and had some sticky residue under the fridge door. The window screen was hanging off like an abandoned house. There was a smoky smell throughtout the hotel including the room (non-smoking) parking lots were trashed. Inside Trash bins were overflowing with trash bags.

Partner

2/10

Poor

02 Jan 2026

Chiquita

The room was dirty. The kitchen oven was unusable.

Business_and_leisure Family

6/10

Pleasant

02 Jan 2026

Deshawnda

Screen in window was broken. Heater blew cold air before heat came out. Staff was friendly. Bed was a twin size and not queen sized but we made it work.

Leisure Friends

6/10

Pleasant

04 Dec 2025

Karla

Friendly Staff, safe location!

Business_and_leisure Family_with_children

4/10

Poor

23 Nov 2025

Shantanice

Room paint chipped off sink, hallways and stair well dirty, always smells bad. Got locked out my room key card kept not letting me in. Phone doesn’t work either.

Business Self

4/10

Poor

16 Nov 2025

Shonya

Room appeared cleaned. Didn't get in bed until.10pm when front desk was closed. The bed was peed on. Bed mad and all with cold pee left in the middle of the bed.

Partner

4/10

Poor

11 Nov 2025

Mark

Wrong room (Booked multi-bed room but only had one bed, they sold out of multi-bed). Only had one bar of soap in bathroom, cabinets for bathroom were broken.

Leisure Friends

4/10

Poor

30 Oct 2025

Freida

Room floor was sticky to walk on. Table wasn’t cleaned.

Leisure Family

10/10

Exceptional

18 Oct 2025

Regina

The staff, (Kathy, Nikeya, Kevin, Ms D in housekeeping, and Gram in maintenance) excelled in ever way possible
The room was very clean.
There were no items (utensils) available in the kitchen to cook with.

Business_and_leisure Self

2/10

Poor

15 Oct 2025

Regina

Dirty….

6/10

Pleasant

01 Oct 2025

Ahasan

it was okay, problem is the smell of smoke and week rhru the hallway and in room

Business_and_leisure Family_with_children

6/10

Pleasant

29 Sep 2025

Dianna

The toilet withn't flush the microwave in the second room. They gave us looked like someone, burnt it. And it needs to be replaced.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Christie

Great

10/10

Exceptional

22 Sep 2025

Amalia

Awesome area and place

Leisure Family

2/10

Poor

14 Sep 2025

Leeann

That place disgusting and i even left early because of it

Business

4/10

Poor

06 Sep 2025

echo

The first room was dirty was moved to a new room. The bathroom was kinda iffy to take a shower in

Partner

8/10

Excellent

15 Aug 2025

Keyonna

Staff is great

Business_and_leisure Family_with_children

2/10

Poor

11 Aug 2025

Danielle

Ew.

It’s a $100 a night so I feel like I can’t complain but oh my gosh from the moment you walk in there’s a stink in the air. The girl that greeted us was like over life. No coffee maker in room no cups in room AC made huge wet spot underneath it and there was like stuff on top of the AC looked like melted candy or something no one cleaned up. Also I thought I had gotten a two bedroom suite but I was placed in a two Queen room. Very disappointed.

Friends_and_family Family

4/10

Poor

06 Aug 2025

Amber

The building itself is dirty. Definitely, needs a hard clean. The bathroom was dirty looked like it havent been cleaned in weeks. I was in a noisy room. Also, didnt like being harassed about checking out. However, Kevin the night front desk guy was nice.

Leisure Self

10/10

Exceptional

05 Aug 2025

Keyonna

Helpful staff

Leisure Family_with_children

4/10

Poor

27 Jul 2025

Kevin

The first room was dirty the bed had hair in it and the bathroom was dirty. They changed my room the second room was ok restroom was a little dirty and phone didn’t work but overall I was not happy with my stay

Self

6/10

Pleasant

27 Jul 2025

Matthew

Shower didnt work. Toilet easily plugged. Room and halls smelled like Marijuana.
Nice area though.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Zarria

Pretty nice room

Leisure Family_with_children

2/10

Poor

25 Jul 2025

Raymon Cordell

Very dirty

2/10

Poor

22 Jul 2025

Kendra

I never got a chance to stay because nobody would answer the phone or the door for me to get my reservation key. I called and called and waited 2 hrs . People hotel guess was sitting inside the door drinking alcohol and smoking drugs. It was terrible and I still haven’t gotten my refund yet. I will never stay at or reserve here again.

Business_and_leisure

10/10

Exceptional

21 Jul 2025

Keyonna

Staff is friendly it’s pretty quiet

Business_and_leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Keyonna

They staff is nice and it’s quiet

4/10

Poor

28 Jun 2025

Verified traveler

Had to change rooms in middle of the night cause there were roaches in the kitchen and bathroom around the sinks

Friends_and_family Family

4/10

Poor

20 Jun 2025

Johneice

Disappointed

The hotel staff was nice, however the front desk was closed and we were stuck with a room that had a roach in the bathroom.

There was a very old stink Motel smell in the room, had to buy fabreeze to try and mask it.

Our comforter had brown stains on it which set the tone for a restless night in which we had to lay in bed with all the lights on so the roaches wouldnt come back out.

The kitchen seemed a bit grimy & the brown leather couch was dated & worn out, didnt even want to sit on it. I could go on, & on..

I normally dont like to complain but this was one of the worst MOTEL experiences I ever had. I would like for travelers to know what they are getting into. I wish i would have listened to that one bad review from a month ago, everything the guy said was right, including dirty carpets.

Partner

2/10

Poor

11 Jun 2025

Jason

Property is in terrible shape. Carpet was stained in many areas. The floor in the room was like an old time movie theatre your shoes stuck to it as you walked.

Business Self

6/10

Pleasant

24 Mar 2025

Kevin

The room was clean, but had an oder and the hallway smelled like urine.

10/10

Exceptional

11 Feb 2025

Tracy

It’s okay

10/10

Exceptional

03 Feb 2025

Milton

The front staff made sure and asked questions about how your stay was going and was it peaceful and quiet and it was Thank You.

Business_and_leisure

10/10

Exceptional

20 Jan 2025

Richard

Great stay

Leisure Self

2/10

Poor

20 Jan 2025

Grace

This property is not clean and out dated. There are roaches.

Leisure Family

10/10

Exceptional

19 Jan 2025

Samantha

Nice

10/10

Exceptional

16 Jan 2025

Samantha

Nice

2/10

Poor

01 Jan 2025

Jasimine

It had roaches

10/10

Exceptional

22 Dec 2024

Samantha

Nice

10/10

Exceptional

07 Dec 2024

Samantha

Good time

Leisure

4/10

Poor

02 Dec 2024

Amber

Roaches in room 320. Who building Smells dirty

Friends

2/10

Poor

16 Oct 2024

Jaime

This hotel is the filthiest hotel I have ever stayed in. It is close to my work yard and was convenient and the office ladybwas nice but the hotel is nasty and nasty smelling.

Business Self

2/10

Poor

22 Sep 2024

Pervis

I called ahead of time to inform them of my late nighy check in. I drove 3 hours to find my room was double booked. I had to sleep in my vehicle over night. Thank God my wife and kids didn't arrive that night. The lobby reaked of cigarette smoke and people were lounging in the lobby.

8/10

Excellent

22 Sep 2024

Lharry

Spacious rooms

Leisure Partner

4/10

Poor

03 Sep 2024

Lori

I chose this hotel primarily for its kitchen access. However, upon arrival, I discovered that I had to pay two separate fees: $39 and $29 for the use of pots, pans, and dishes. The floors are all vinyl or a similar material, which could be a good choice if they were properly cleaned. Unfortunately, I had children with me during my stay, and their feet became extremely dirty from walking on the floors. Additionally, the TV remote didn't work, and when I requested a replacement, there were none available. On the second night, when I asked for an extra towel, I was informed that I would need to exchange one for it, which is understandable. However, I was also told that I would need to pay an additional fee of $1.75.
I was just very unhappy with the stay.

Friends_and_family Family

4/10

Poor

03 Sep 2024

MICHAEL

Worn and dirty. Refrigerator did not get cold. Had to use the freezer which wasn't even as cold as the fridge should be

Business Partner

10/10

Exceptional

21 Aug 2024

DeAnna

Overall it was a nice and peaceful stay for my two nights there no complaints

Leisure Self

4/10

Poor

18 Aug 2024

Bernard

This property use to be pretty decent. I recall staying here when it was Studio Plus a LONG time ago and it had REALLY, REALLY went down.

The front desk staff is nice, not necessarily “friendly” but it’ll do. But the biggest issue is the cleanliness of the rooms - stains on the walls and floors, worn down furniture and bad odors in the rooms and halls.

The smell in the hall nearest the elevator/front desk area smelled like farm animals. I find it interesting that they charge close to the nightly rates of better hotels in the immediate area.

It’s unfortunate that such a small hotel can be this bad - some of it is needed upgrades, but most is simply management. This hotel is a 4/10 and could easily be a 10/10 with the right management, ownership and staff. SAD!

Business_and_leisure Self

2/10

Poor

18 Aug 2024

Michael

It was dirty and smelled like urine in the halls felt unsafe we didn't stay there it was unacceptable

Friends_and_family Family

10/10

Exceptional

16 Aug 2024

Sherene

The staff is really nice and very helpful

Business

4/10

Poor

05 Aug 2024

Heidi

This was a very run down dirty place. Was scared to have my 3 kids there

Leisure Family_with_children

8/10

Excellent

27 Jul 2024

Verified traveler

Just wanna check out at check out time

I actually love staying here but the only thing that bothers me is if check out is at 11 am there’s no way a housekeeper or employee should be opening my door at 10:30 especially after yelling knowing I’m still in the room and not checked out I try to get my rest especially if I have to work

Business

2/10

Poor

11 Jun 2024

Verified traveler

It was for one night so I went cheap and sucked it up. There were crumbs and sticky feeling on the floor when we walked in. The room smelled like kfc, bed sheets did not look like they were washed and had little rips in them! The pillows had this yellow hue on it as well. I slept in my own clothes and my own pillow I had brought with me. Very humid in the room. The only upside was the service but besides that. Don’t cheap out even if it’s one day.

Business Self

6/10

Pleasant

04 Jun 2024

Thomas

Property is showing its age. Veneer on cabinets is peeling off and walls have been poorly patched. Tried to use laundry but no soap available.

Leisure Self

4/10

Poor

01 Jun 2024

Nakena

Needs to be an updated version

6/10

Pleasant

27 May 2024

Lionel

It’s located in a nice area. The rooms could use a litte upgrade.

Business_and_leisure Family

2/10

Poor

26 May 2024

sozan

Don't go there to this hotel

It was bed it's smelt badly Spider webs on wall in the room it wasn't cleaned It's an old hotel never been renovated

Friends_and_family Family

10/10

Exceptional

26 May 2024

Britteny

Affordable

Leisure Family_with_children

6/10

Pleasant

02 May 2024

Chantell

They offer a full kitchen but no dishes of any kind like other places I’ve been with a kitchen. The place is outdated

Leisure Partner

8/10

Excellent

17 Apr 2024

Seventies

This hotel was excellent as far as my stay was concerned. As far as other things were concerned as far as the price, it was a little expensive.

8/10

Excellent

15 Apr 2024

Seventies

I liked the hardwood floors and the kitchenette in my room. The rooms are spacious the window view was a nice size. The staff really care about the upkeep of the property. A hotel is only as good as its staff.
However, i do belive that hotels are being forced to allow guest that has huge, intimidating dogs as support/service pets to check in. The hotel should accommodate as many guests as possible but should still consider other guests as well.

Business_and_leisure Self

8/10

Excellent

11 Apr 2024

Seventies

A clean andcsafevplace to lay my headcdown at night. This hotel hit the spot! The staff was professional and friendly. I booked again.

Leisure Self

10/10

Exceptional

21 Mar 2024

Ameissa flint

Great place

2/10

Poor

17 Mar 2024

Antoino

Not the spot

The rooms was dirty and they smell bad

Business Self

2/10

Poor

17 Mar 2024

Coranne

Never again

Seen two roaches come from wall area and drain. Significant other slept on sofa couch and woke up with welts. Have to await for customer care to contact me back to even get anything done about this. And I was out until 4 am only slept there 6 hours MAX

Partner

2/10

Poor

01 Feb 2024

Nichoel

Gross.

Bathroom was hands down the filthiest I've seen in a long time. Blood stains. Feces on floor. Urine on toilet. Gross. Stains on carpet. Trash behind and in night stands.

Partner

2/10

Poor

28 Jan 2024

aundrea

Sad stay

The room was not clean i had to go buy cleanings supplies the refrigerator ran all night an day like it was about to explode the restroom was not cleaned nobody was never at the desk to help

Friends_and_family Family

10/10

Exceptional

15 Jan 2024

JUAN CARLOS

Great

Business Self

2/10

Poor

02 Jan 2024

Dennisha

Needs attention to cleanliness

Self

8/10

Excellent

22 Dec 2023

Tamika

At the other property they give dishes.. They also switch the dirty towels out for clean ones.

Leisure

10/10

Exceptional

18 Dec 2023

Sherene

Clean and comfortable staff definitely friendly and very helpful

Business

2/10

Poor

18 Dec 2023

Anthony

Walked in and the front desk was closed and locked up. Took 10 minutes to get someone to get my room keys. The lobby smelled like Marijuana. Got to the room and the bed has stains all over it. There was a used condom, trash, and a toy under the bed. There was pubic hair on the toilet. And food all over the cabinets. Worst hotel I've ever been too.

Leisure Family_with_children

2/10

Poor

13 Dec 2023

Natalie

Unbelievable terrific

The room was nasty, we slept in our clothes in the chair, the refrigerator was nasty, the shower had hair from last customers, and the let out bed was full of piss and bloody stains with a strong smell

Business

10/10

Exceptional

10 Dec 2023

Sherene

Very comfortable staff very nice and it was really enjoyable

Friends_and_family Friends

8/10

Excellent

25 Nov 2023

LaKamie

The front desk clerk was nice. The size of the room was exceptional.

Leisure Partner

2/10

Poor

24 Nov 2023

Lakiesha

This property had roaches and called customer service and the manager she only gave me back $42 i paid$188 for two nights. The stove wasn't properly i told the guy at the desk and he said there was no other rooom i can to .

10/10

Exceptional

14 Nov 2023

roger

nice quiet area-was a pleasant stay. i would of liked a place to put the room card when i checked out before the day clerk came on duty.

Self

2/10

Poor

11 Nov 2023

Larry

Property never received reservations so therefore, I never was able to book a room because of no availability and no reservations found even it with confirmation numbers.

2/10

Poor

09 Nov 2023

King

This hotel has went down hill TERRIBLY over the years. Whomever the manager on site or in the district is should be ashamed. I stayed in room 313 and if I weren’t so exhausted during checkin I would’ve noticed how unkept and filthy the bed area, kitchen and bathroom was. It’s obvious that they don’t clean thoroughly or check the rooms properly after guest checkout. They should be ashamed and this hotel needs to shut its doors or not charge more than $30.00 a night to stay. I’m very upset that I spent money to stay here this time!

Business_and_leisure Self

2/10

Poor

01 Nov 2023

DaMar

Bad service

Service was horrible, noone was ever at the desk pask 4:00pm.... someone other customer had access to oir room and walk in on my family.....

Friends_and_family Family

2/10

Poor

26 Aug 2023

Julius

Dirty Hotel

Hotel was dirty and loud, but the Hotel manager was very nice and accommodating, they refunded me back, after I checked out earlier, I could not sleep guest upstairs above me sounded like they had kids that were gonna come through the floor, people in the back of the hotel outside my window were loud 3am in the morning.

Friends_and_family Family

2/10

Poor

13 Aug 2023

DaVondra

This was one of the worst hotels my hotel and i stayed at. A housekeeper just got done cleaning our room and my husband told her thank you so much, the housekeeper said nothing back.. When we entered the room the counter top was still dirty with dried up spilled drink and crumbs on the floor in the kitchen and multiple strand of hair on the sheets.. Also front desk was rude when i asked we could extend our stay for an hour and she said no you can not. Literally extend your stay is the name of the hotel!! Please do yourself a favor and stay at the other hotels thats in walking distance from this dump.

Leisure Partner

6/10

Pleasant

10 Aug 2023

Diana

Upon arrival the receptionist was friendly, he made us feel welcomed. The next day not so much. My room was supposed to have a double sofa bed but unfortunately it had a recliner. It was uncomfortable to sleep on to say the least. We called the office the next day and they brought a fold up bed but that was actually worse than the recliner. Not comfortable at all, felt all the springs and the mattress was so thin. We were considering staying an extra night but due to the sleeping situation we decided to check out on our scheduled day.

Friends_and_family Family