Woodspring Suites Detroit Madison Heights

10/10

Exceptional

13 Apr 2026

Tonya

I have nothing but high marks about this location. I recently had back surgery and stayed at this location for 10 days. First, the rates were amazing and the staff unbelievable! Sabrina, Kathy and Tre were so professional and good to me. Their customer service skills were impeccable and they kept a smile on their faces. More places should be this friendly and professional. They were dog friendly so I took my Yorkie for the 10 day regroup. They checked in on me and I know that they went above and beyond to do that. I will be going back to this location very soon. Very clean hotel and the snack machine stayed fully stocked. Thank Sabrina, Kathy and Tre I am forever thankful for your generosity!

8/10

Excellent

12 Apr 2026

Verne

Room very clean and sadly cannot cook no kitchen stuffs

8/10

Excellent

12 Apr 2026

Brooke

Very nice, clean room. Would definitely stay again!

10/10

Exceptional

05 Apr 2026

Makalah

Spacious rooms

10/10

Exceptional

05 Apr 2026

Kaden

walls too thin I could hear people too clear in the next room other than that this hotel was cool

10/10

Exceptional

28 Mar 2026

Janice

Clean rooms

10/10

Exceptional

27 Mar 2026

Makalah

Great Customer service

10/10

Exceptional

24 Mar 2026

jack

Everything was good

10/10

Exceptional

24 Mar 2026

Melissa

The staff were all kind and helpful. My rooms were clean and beds comfortable. I bring my own pillow so I cannot comment on the pillows there. Close go everything
..shopping... Restaurants and of course the job!

Self

10/10

Exceptional

23 Mar 2026

Nicole

Lots of parking. Very helpful and friendly staff.

Family_with_children

10/10

Exceptional

22 Mar 2026

Troy

Easy parking and decent security

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Kelly

parking was easy internet was fine

Partner

10/10

Exceptional

20 Mar 2026

Austin

Great stay

6/10

Pleasant

18 Mar 2026

Kristy

The woman at the front desk was great! However our room was not clean. There were sticky blobs of stuff on the floor, the night stand and the drawer handles, there was trash under the beds and balls of dirt/dust everywhere.

The beds were comfortable and the bedding was clean. The kitchen fridge, stove counter and sink were clean.

Friends_and_family Friends

10/10

Exceptional

17 Mar 2026

Robin

The women who checked me in and out were both very accommodating and fabulous!

Self

10/10

Exceptional

14 Mar 2026

Mayra

Staff was wonderful!! Loved how I was able to login to my Netflix acct.

Friends_and_family Family

2/10

Poor

13 Mar 2026

Amber

I dont know what type hotel this is but you hear bumping barking and smell w**d the whole time!!

Family_with_children

2/10

Poor

13 Mar 2026

Anthony

The bed sheets were dirty

6/10

Pleasant

09 Mar 2026

Debbie

Was delayed getting in due to them having no power
The room had no dishes nor pots and pans that was said on their website

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Eduardo

Yes

10/10

Exceptional

01 Mar 2026

Kimberly

Staff, very clean room, safe area

Self

8/10

Excellent

17 Feb 2026

India

I love that the room came with a kitchenette. It was a few things I didn’t like about the stay though. There was no blow dryer available, and you had to rent out the cook ware.

Partner

2/10

Poor

12 Feb 2026

mithu

Horrible.

Business

10/10

Exceptional

10 Feb 2026

David

Everything ready very clean , the staff was very friendly and great to work with the room was very clean and beds are soft and cozy would recommend to anyone looking for an extended stay

Business_and_leisure Partner

10/10

Exceptional

04 Feb 2026

David

The staff was welcoming and the rooms were nice and clean. I’ll definitely stay here again and again.

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Jason

Very clean room and extremely courteous and helpful front desk staff. Will definitely be back

10/10

Exceptional

19 Jan 2026

Frank

Very comfortable and convenient for the area I was in room took awhile to heat up but once it did it was perfect

Self

2/10

Poor

12 Jan 2026

Sheryl

No wash cloths, hair on willows, stuff under beds, staff came to desk in a bath robe, smell urine in lobby and weed in the halls.

Leisure Self

6/10

Pleasant

06 Jan 2026

Lisa

Yes

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Aaron

nice staff, but the room could've been more clean

6/10

Pleasant

04 Jan 2026

Kelli

Cleanliness!!!!!

Leisure Family

8/10

Excellent

02 Jan 2026

Kiesha

Great staff,clean rooms ,,quiet at night

Business_and_leisure Partner

6/10

Pleasant

02 Jan 2026

Dhanillo

Stayed there for 2 weeks and they didn’t switch my sheets or cleaned my room

4/10

Poor

29 Dec 2025

Bryce

Check in times are terrible for late check ins

Business

10/10

Exceptional

22 Dec 2025

Deeva

The manager is amazing. Staff nice and friendly. 1000% recommend as a solo female traveler. Safe with no problems.

Self

6/10

Pleasant

12 Dec 2025

KIMBERLY

Room was in good condition, however front desk is not monitored all night. So people can come in an out all night whether they are staying or not. Lobby smelled like weed and when we needed to check in, and called for someone on lobby phone, came dressed in ragged clothing. Boyfriend went outside for a smoke and felt uncomfortable, almost unsafe.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Valarie

Clean, quiet, comfortable- was an excellent weekend getaway especially with the kitchenette and being able to bring our dog. Will stay again!

Partner

10/10

Exceptional

06 Dec 2025

Deeva

Staff is amazing. Room clean. Great customer service. 7th stay.

8/10

Excellent

05 Dec 2025

Vonnie

Room was good better then a lot of other hotels and price was perfect

Self

8/10

Excellent

30 Nov 2025

Anisa

Room was not thoroughly cleaned upon check in. So instead of just sanitizing I had to do a deep clean. Staff adjusted stay rate for the inconvenience.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Jayden

didnt use laundry

Partner

10/10

Exceptional

19 Nov 2025

Carly

Clean and quiet!! Got a good sleep

Leisure Self

2/10

Poor

17 Nov 2025

Jake

I didn’t even get to stay here at all. Showed up a little after midnight after a long day and nobody was there at the desk. The sign said pick up the phone and dial 500. So I did. The lady on the other end, after I told her we were here to check in said…. “We don’t have anybody to check you in.” I said we travelled a ways to get here. She said we just don’t have anyone rudely. No sorry. No empathy. Absolutely absurd.

10/10

Exceptional

17 Nov 2025

Samantha

Good Room

Partner

8/10

Excellent

16 Nov 2025

Kaitlyn

Drove down to the area to attend a show. Briefly stayed one night. Obviously didn't spend much time in the room as I was that an event. The building was well put together and clean. The finishes, furniture, vending, and equipment was all in good shape and relatively modern. My room was clean. The heating and cooling system worked well. There were no funky smells. It is just the basics but that's what you get for the price which was my biggest qualifier for booking a hotel close to the venue I was attending. There is a need for improvement on the staffing front. The few brief encounters I had with staff were pleasant but there's very few of them and they are not there very often so it's kind of a fend for yourself situation. I had to leave before anybody was going to be on the schedule for the day to check me out as checkout was at 11:00 and staff would not arrive until 10:00 a.m. . I was worried I would be double charged since I wasn't able to check out with a tangible person in the moment but all seems to be well. I would stay at this property again.

Leisure Self

6/10

Pleasant

16 Nov 2025

Marilyn

Our room had an awful fried fish and smoke smell. Also I overheard a conversation when I was checking in about someone complaining there was a bug in their room so I was nervous the whole time. It was unsettling to say the least.

Friends_and_family Family

8/10

Excellent

15 Nov 2025

Erik

Yes

Self

6/10

Pleasant

13 Nov 2025

Tera

Staff was nice, room was ok. The floor in the room seemed dirty. I pulled a hair definitely not mine out of the \"clean\" wash cloth. The elevator was broken. The halls were clean when we got there. When we returned after our concert there was thick mud from boots and probably a whole container of blueberries spilled on the hall floor. Beds seemed clean enough.

Leisure Family

10/10

Exceptional

13 Nov 2025

Donald

Excellent

Friends_and_family Friends

4/10

Poor

12 Nov 2025

Donna

The very first day of staying there the power went out had no power for over four hours doing the power outage. The smoke detector goes off out of nowhere. One of the associates of the establishment comes there and accuses us of smoking no smoking going on extend to stay three more days, lose power again no apologies no refunds no coming to check on you to see if you were OK during the power outages no customers service when needed not a good experience

Business Pet

8/10

Excellent

11 Nov 2025

Jody

The only negative I have is that the elevator stopped working after my first day there. It was a little inconvenient to bring my stuff down via stairs when i discharged. I was on 4th floor

Business Self

6/10

Pleasant

10 Nov 2025

Erica

The room was clean, staff was nice but the elevator was broke and I had to make many trips up and down the 4th floor to the car and I had two dogs. They should've offered a discount for the inconvenience. Another disappointment was they don't offer military discount.

Leisure Pet

10/10

Exceptional

05 Nov 2025

Chante

Enjoy the place and people a lot!!

2/10

Poor

04 Nov 2025

paul

Don't EVER stay here. AVOID this place. We arrived and was told our room was being repaired and to please come back and check in later (after the Tigers game) and the room should be ready. They had no other room for us. We couldn't risk the room not being ready (5 hour drive from our home) and had to stay somewhere else. We were told we would be refunded. After 90 days and a dispute later we were held responsible for the charges. The WORST hotel experience ever and we stay at around 15 rooms a year. AVOID AVOID.

Partner

2/10

Poor

03 Nov 2025

Ashlyn

This place was filthy. The first room we were put in had long black dog hair all over the floor. Since we arrived so late, I felt bad about wanting to complain, but the next morning we were so congested i had no choice. The room they moved me to didn't have any dog hair.... but was possibly dirtier than the first. I literally went out and bought a broom and swiffer style mop and wet pads and spent an hour mopping the floor. 12 pads later and they were still coming up brown. We left early and still got charged for our entire stay. I wish i could give it zero stars. My advice is if you want to attempt to sleep here- bring cleaning supplies, you'll need them.

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Delena

The handicap room on the 1st floor is never available even though i specific on reservation.

4/10

Poor

30 Oct 2025

John

Whenever I walked in the front door of the hotel I kept smelling marijuana. When I asked the staff at the desk they explained that people were bringing in the smell on their clothes and there was nothing the staff could do. The next day as I walked in I could smell a heavier smell of marijuana and when I looked at the girl at the front desk I could tell she had been recently smoking marijuana. I booked a non smoking hotel. I understand that marijuana is legal, but to keep smelling it everytime I walked in the front door was not a good impression. The rooms smelled great as if they were pumping a nice smell throughout the hotel.

Business Self

10/10

Exceptional

30 Oct 2025

Brittani

The kitchen I was there 4 days and it was just ez to cook

Business Family

6/10

Pleasant

29 Oct 2025

Cathy

Elevator

10/10

Exceptional

27 Oct 2025

Karen

There was a carry out of McDonald's chicken nuggets left in the microwave.
Recommend a tissue box in each room 👌

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Starr

Everything was great.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Daniel Albert

The front desk treats me like a celebrity every month when I stay there! FIVE STARS!!!

Business Partner

8/10

Excellent

17 Oct 2025

Samantha

The staff were all very welcoming, friendly and helpful.
The room was comfortable and the location was very good.

Business

4/10

Poor

11 Oct 2025

Ryan

Initially I was checked into the wrong room. They did put me in the correct room the next day when I brought it up. On going to the new room it did not look like they cleaned the floors and there was food from a previous stay in the fridge. In the 4 weeks that I stayed, I found 2 dead bugs in the room, there was no room service, and the AC broke down after the 1st week. I mentioned the AC to the front desk the day after, and followed up after a week, but nothing was ever done. The staff was very friendly but unfortunately I could not recommend this place for an extended stay.

Business Self

10/10

Exceptional

07 Oct 2025

Chante

Great place

2/10

Poor

07 Oct 2025

John

The room was adequate. The floors were dirty!

8/10

Excellent

05 Oct 2025

Dorothy

Customer service was excellent. There was a problem with our room and they fixed it asap. Then we had a reservation link and they very helpful with that as well. Great place and we will stay here again.

Partner

2/10

Poor

03 Oct 2025

Daniel

The third floor hallway smelled so bad I almost wanted to leave immediately. Be warned if you stay here.

Leisure Self

10/10

Exceptional

03 Oct 2025

Tia

No complaints

Leisure Friends

8/10

Excellent

29 Sep 2025

Markeith

Peaceful stay

Self

2/10

Poor

29 Sep 2025

Lee

Find hair on bed and pillows. Request a new room. The front desk won’t change the room for me. And not willing to replace the pillows also. Bad attitude and charged my card twice

Leisure Family

6/10

Pleasant

27 Sep 2025

Anna

Hallways were dirty. Bathroom was not clean.

Partner

8/10

Excellent

26 Sep 2025

Markeith

Shops and movies close by

Self

8/10

Excellent

24 Sep 2025

Chante

Not all the rooms have dishwashers and sometimes has power issues but the staff works with you and fix it as soon as they can

2/10

Poor

22 Sep 2025

Whitney

ANGRY FRONT DESK LADY

The front desk lady is not so kind. She was friendly at check in but when she called the room to say that I needed to come to the front desk because there was a discrepancy with the room, but couldn’t tell me why she got extremely rude and started yelling at me and hung up the phone. When I got down to the front desk she still had an attitude while I was trying to understand what was going on and she kept yelling at me. I couldn’t believe what I was experiencing. I asked for her name and she said it doesn’t matter and continues to shut the gate in my face and yelled you won’t get a refund. I think she was on some drugs. My friend and I didn’t feel safe so we didn’t stay the night. We had to find another hotel that felt safe and clean. I’m so disappointed. I’m used to professionalism when I go to hotels. I will never go back

Friends_and_family Friends

8/10

Excellent

17 Sep 2025

Doug

I was able to check in early with no issues, staff was very welcoming and the location was affordable and ideal for shopping and entertainment nearby.

Leisure Self

10/10

Exceptional

06 Sep 2025

Ieshia

great place to stay

Leisure Pet

10/10

Exceptional

27 Aug 2025

Kelci

Really enjoyed our stay here, much nicer than expected!

10/10

Exceptional

26 Aug 2025

Sharon E.

Place was clean easy check in and out. Close to the tournament I was attending. Places to eat nearby.

Partner

8/10

Excellent

20 Aug 2025

Verified traveler

No hair dryers and none were available to use. A few minimun dishes would be nice since it has a mini kitchen. No coffee pot. water pressure in shower very low but maybe that is on purpose

Friends_and_family Family

4/10

Poor

18 Aug 2025

Julie

The room smelt of cigarettes so badly to the point it made my son and mother very ill. It was very uncomfortable. The floor was so dirty our socks turned brown. I will say the one staff member I did encounter was beyond friendly and nice.

Leisure Family

8/10

Excellent

17 Aug 2025

DANIEL

Pleasant

The room was nice and clean. Able to regulate the temperature well. Staff was pleasant. Close to good restaurants and activities

Friends_and_family Family

2/10

Poor

07 Aug 2025

keri

There was bed bugs everywhere we slept in our car how could I adv

10/10

Exceptional

03 Aug 2025

Lisa

I was actually quite surprised at how nice the rooms were. Check-in was a little odd. After 6 PM on a Sunday night there’s nobody at the front window so we had to dial 500 for customer service. Someone very quickly came and met us at the front desk and got us checked in. Hotel is very nice and affordable!

Business_and_leisure Partner

8/10

Excellent

03 Aug 2025

Robert

Clean and comfortable

I was very impressed with the cleanliness, the quiet atmosphere and the comfort. The only reason I didn't give an excellent for overall was the cleaning policy which interrupted my dinner on my final night of my stay. However we did work it out that they would come back early Sunday morning to finish the cleaning. Yes I would recommend this motel to my friends

Self

8/10

Excellent

02 Aug 2025

Baba

Fairly smooth stay!

Friendly desk staff upon arrival, clean room, easily accessible amenities (fitness, laundry, etc). Only downside was the a/c units stopped working halfway through my stay, but it was bearable. Nice place which fit my needs quite well!

Self

4/10

Poor

31 Jul 2025

Dante

My room wasn’t the best in terms of cleanliness but I didn’t expect it to be honestly. What made the trip terrible was having no AC for two days and never being notified by staff that the AC was down. After the first night of no AC I went and spoke to the staff and she stated that they are working on it. I explained how no one notified me that the AC was down. It would have been great to know that in advance.

4/10

Poor

23 Jul 2025

Jacqueline

Liked that dogs were allowed. Disliked that there was no enforcement of dog owner’s responsibility in cleaning up after their dogs. Hotel guests allowed loud music at night, upper level sounded like heard of elephants, need better sound barriers. Too close to freeway. Didn’t like that you had to “buy” additional items. What’s the point of an efficiency if cookware dishes and utensils are not included, same with wifi access. Even using cell service was spotty.

6/10

Pleasant

21 Jul 2025

Elvon

Stay was okay

The room was fine.

Self

10/10

Exceptional

20 Jul 2025

robert

Really nice and Quiet

4/10

Poor

20 Jul 2025

Kavita

They don’t even welcome you with a bottle of water. The hotel was not full but they don’t want to help you with a different room. The dishes in the dishwasher were dirty. The ac doesn’t cool properly and they have no fan only option. It was hot and stuffy. Even if you decrease the temperature, it won’t go below. Wish I could sleep with doors open. It was stuffy without a fan option.

Leisure Family

8/10

Excellent

12 Jul 2025

Pamela

Everything was good.

Business_and_leisure Friends

10/10

Exceptional

11 Jul 2025

Robert

Top Notch Place!!!!!
Staff And Rooms!!!!

Business_and_leisure Self

6/10

Pleasant

04 Jul 2025

Linda

We wanted a walk in shower which they were not notified by expedia. Ended up with a bath tub but at least it had handicap bars to get in and out. We asked for a roll in shower due to us have issues

10/10

Exceptional

02 Jul 2025

Tim

Place was perfect!

2/10

Poor

01 Jul 2025

Michael

SHOWER WAS AWFUL, NOTHING MORE THAN A STRONG DRIP. STRIKE \"STRONG\"!

No cookware, dinnerware, nor utensils provided in \"kitchen\". Completely bare.

Yapping dog in next room.

Guy yelling at his girlfriend on his phone all night in next room.

10/10

Exceptional

29 Jun 2025

Debora

Very clean and located in center of everything

Business_and_leisure

6/10

Pleasant

23 Jun 2025

Donna

You get what you pay for

Business Family