Name: Comfort Inn Detroit - Troy
Address: 1145 West Maple, Clawson, 48017, US

10/10

Exceptional

19 Jul 2026

Vincent

Clean, comfortable and convenient. Delicious, filling breakfast. Hotel staff kind and considerate. Thank you for an enjoyable stay at Comfort Inn.

Partner

6/10

Pleasant

19 Jul 2026

Eileen

AC not cooling the room.
Asked for a fan. Staff said wait 10 minutes for AC to circulate. Room still not cool after 3 hours.
No other ground floor room available.
No cups in room.
No coffee in room.
No TP in room.
Had to get supplies off maid's cart.
Hot breakfast was sufficient.
If stay here again in summer, would check the AC in room first.

Self

4/10

Poor

13 Jul 2026

Wishav Jit

When we arrived, the receptionist’s behavior felt very cold and unwelcoming, especially because of her tone. The biggest problem was with our room key cards. Almost every time we returned to the hotel, the cards stopped working, and we had to visit the front desk at least eight times during our stay. Despite reporting the issue repeatedly, the staff never properly resolved it or checked on us afterward. No one followed up to make sure the cards were working or offered a permanent solution. Constantly going back to the reception desk was frustrating and inconvenient. Overall, the lack of support and concern from the hotel staff made our stay very disappointing.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Edna

I just wouldn't stay again there.

Friends

8/10

Excellent

12 Jul 2026

Charlotte

Great hotel for the price

Partner

10/10

Exceptional

12 Jul 2026

Matthew

Friendly front desk, super easy check-in. Solid free breakfast. Good value

Partner

10/10

Exceptional

10 Jul 2026

Jo

Great location near the hospital

Self

10/10

Exceptional

08 Jul 2026

Linda

Excellent breakfast, frig and microwave, very nice bed with lots of pillows. Nice snacks available for purchase and the free coffee was excellent.

Family

10/10

Exceptional

08 Jul 2026

Ahmad

Very nice cozy place. Definitely be back

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Marcia

I had a very pleasant time in the staff was very helpful.

Self

2/10

Poor

06 Jul 2026

Terez

Power went out after I checked in , it was hot , power was out , been waiting on the manager to give me a call and still haven’t heard anything back. Since the power was out there was no breakfast . It was honestly a waste of money to get a room and not be able to enjoy the air when it’s extremely hot outside .

Family_with_children

4/10

Poor

06 Jul 2026

Philipp

People smoke weed in the rooms the cards stop working from time to time. The carpet needs to be cleaned

Partner

2/10

Poor

05 Jul 2026

Cheryl

A week before our stay Comfort Inn Clawson MI cancelled our reservation. We received this news through Expedia, who we had booked through. Expedia’s letter confirmed our reservation and said Comfort Inn had an attached email for us. That letter said “sorry you had to cancel your reservation” and was cancelled by “k”. What?! We called and all they would say is they showed no reservation for us and, sorry, they’re booked full for that night. No help whatsoever. This was a blatant money grab for them. We had a good rate through Expedia and Comfort Inn cancelled to get more money for the room. You’ve lost a loyal customer.

10/10

Exceptional

29 Jun 2026

Ronald

The room was nice, the breakfast options were lacking

Self

10/10

Exceptional

27 Jun 2026

Jo

Worked well as a place to sleep before an early flight out of Detroit.

We literally came here to sleep

Partner

8/10

Excellent

27 Jun 2026

Lai Yan Alexandra

there is no idea
nononono

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Andrea

It was okay to sleep for a night and have breakfast in the morning.We arrived at 1:30 am and left at 10 am.The property was clean, but there was no visible breakfast attendant that could clean the tables or refill the breakfast items.

Family_with_children

10/10

Exceptional

19 Jun 2026

Deborah

Nice quiet clean room!

Self

10/10

Exceptional

17 Jun 2026

Charlotte

Very clean room! Staff was super sweet and helpful.

Partner

10/10

Exceptional

14 Jun 2026

Yasser

Everything was fine

Family

4/10

Poor

10 Jun 2026

Tina

I chose this Comfort Inn since it is more north of Detroit, and the area is known to be better and safer. The front desk attendant asked me if I preferred a floor. As a person who does not travel often, I said it did not matter. Looking back, his question tells me there were multiple floors and rooms he could have given me. He gave me the room on the first floor closest to the exit door.
Upon entering my room, the air conditioner was on, and the room was really cold. I had to turn the heat on to get the room at a normal temperature. I also noticed the window was open, and there was no screen or bars for protection. There was only one small window stop attached by a loose screw. I don't know if someone left the window open on purpose.
The room was averagely cleaned as far as the dusting. There were water/drink stains on the night stand and desk telling me it was not dusted or the room was not cleaned even if the bathroom was.
The television was only getting tv channels - no cable or internet. At this point I had just driven five hours from another state, and I did not plan on staying up watching television, so I decided not to take all the time to change rooms.
Upon getting in bed around 10:00 p.m. - all of a sudden, the two exit doors continutally were slamming shut till almost 11:30 p.m. Then the exit doors started shamming shut continually starting early at 6:00 a.m. in the morning by rude hotel workers/people exiting/entering the hotel.

Self

10/10

Exceptional

09 Jun 2026

jackie

all good

Family

2/10

Poor

07 Jun 2026

Kandyce

Do you love Columbo? I hope so. It's 1 of 3 channels you'll receive on your TV. It's like you're vacationing in Cuba, without all the frills. We were assigned to room 317. When we arrived (at 615pm) room 317 was slightly propped open. As we gently pushed the door open, a older gentleman YELLED; \"I'M PM'ING!\" And repeated it to us multiple times- LOUDER. EACH. TIME. He apparently works here? This is the hotel you partied at in High School and it never changed. I was never even asked for my ID when checking in because this place offers Zero F's. After 11pm, there were multiple rando's hanging out, LOUDLY in the halls on our floor. Every time someone walked in and out of their room, the door slammed and essentially shook the whole building. This happened at least 30 times between 11pm and midnight. The WINDOW AIR CONDITIONER made us feel like we were sleeping on a VERY LOUD PLANE that kept landing and taking off. Staying at this hotel basically ruined our whole reason for coming to town. If this hotel is your only option, just sleep in your car.

Partner

8/10

Excellent

06 Jun 2026

ERIC

Breakfast was ok. Sausage a little overcooked.
Room across hall had a dog that barked from 10 pm until midnight.

Self

2/10

Poor

03 Jun 2026

ALBERT

Not recommended at all stay away from this place
It’s very nasty and not clean

Partner

8/10

Excellent

24 May 2026

Milad

Good for the price

Partner

2/10

Poor

22 May 2026

Josh

Room was not thoroughly cleaned and the WiFi did not work on my business trip. Also went to make coffee and found old bag of coffee in pot with mold. Not to mention I called front desk at 1am for the neighbors on both sides partying and they never answered I would save my money and stay in my truck

Self

8/10

Excellent

20 May 2026

Richard

While the room was very clean, I was surprised that there was no daily room service. Also, the doors slam loudly which actually woke me one night.

I must say though, that the staff were superb. It's because of them that I gave this motel 4 out of 5 stars!

Self

8/10

Excellent

17 May 2026

Kathleen

The general property could use some tlc to the interior and exterior. But we had a good night sleep.

Partner

6/10

Pleasant

17 May 2026

Antoine

The roo.s were very clean even under my black light but the staff seems very motel-ish. No one was ever at the front desk and if you wanted to buy something like a soda or snacks, they had to go through a totally unnecessary procedure on their computers just to get a snack which was ridiculous and the VERY LOUD closing of doors through out the night was horrible. Parking is horrible because they share a lot with the Korean restaurant next door so you don't know where it's safe to park and where it is not safe because they will tow you. Other than those things it was a decent place to stay especially if your just sleeping there and going out for the majority of the day.

Partner

10/10

Exceptional

09 May 2026

SAIFUR

Here’s a shorter version with a focus on the friendly staff:

---

I had a great stay at Comfort Inn Detroit - Troy. What really stood out was how friendly and welcoming the staff were—they made check-in smooth and were always ready to help with a smile.

The hotel itself was clean and comfortable, and everything I needed was available. Overall, a very pleasant experience, mainly thanks to the excellent service. I would definitely stay here again.

Family_with_children

6/10

Pleasant

01 May 2026

Denice

Room was clean and semi updated. Very loud in hallway with cleaning crew and others that I think were living there

4/10

Poor

26 Apr 2026

Paula

The rooms were quite dirty. TV wouldn’t work right. Fan on the AC wouldn’t stay on.

6/10

Pleasant

24 Apr 2026

Luca

Almost nothing for some supply issue

Self

2/10

Poor

15 Apr 2026

Moiz

Bed sheet had stains and blood spots on bed sheets. Disappointing stay

Self

8/10

Excellent

14 Apr 2026

Treana

The room was nice, clean and the everything worked and the staff was very nice and polite

Self

8/10

Excellent

13 Apr 2026

Joanne

Comfort Inn Clawson is in a great location, offers a warm breakfast and parking. Our room had a comfortable king size bed. Nothing fancy but neither is the price. A practical hotel.

Partner

8/10

Excellent

11 Apr 2026

RUSSELL

Clean room

Friends_and_family Family

2/10

Poor

10 Apr 2026

Gazment

The location was perfect.
The room was dirty. Poor breakfast choices.

Partner

6/10

Pleasant

01 Apr 2026

Brittney

,

Partner

8/10

Excellent

29 Mar 2026

NEZAR

Breakfast was not at the level of the hotel average, just waffle and bagel with cream cheese, the good thing that coffee was available all the time.
Staff was friendly, location was good and has multiple options for shopping ( just a bit far from downtown)

10/10

Exceptional

25 Mar 2026

Luc

Clean room ,easy access,

Partner

2/10

Poor

21 Mar 2026

Tony

My concert was canceled, so I tried to cancel this trip, after being left on hold for 30 minutes plus, this place will not and does not work with their customers!

Partner

2/10

Poor

21 Mar 2026

scott

I had to cancel the reseevatuon. My guest had an emergency.

8/10

Excellent

17 Mar 2026

Nicole

Clean room and bathroom

Friendly, professional staff

Satisfactory breakfast with choices of yogurt, cold cereal, oatmeal packets, waffles, muffins, hardboiled eggs, multiple kinds of juices, and more

24 hour coffee

Temperature: I had problems with the heat: I entered on a cold night and found the heat completely off. I turned it on to 71°, and in the night, it grew very hot. I put it down to 64° and the next night had to turn it off entirely!

Small but decent fitness room with treadmill, step machine, bicycle, and free weights

Self

6/10

Pleasant

15 Mar 2026

Maxwell

Staff was very kind but there were disgusting stains on the bed in our room

8/10

Excellent

01 Mar 2026

christina

Read a good stand they were extremely friendly when we checked in. Room was clean.

Partner

6/10

Pleasant

27 Feb 2026

Diane

Staff was very good with our requests. Main issue was the the room (115) AC/heater. It was old. It was away from the wall and cold air continuously blew through it. the filter change light was on, buttons unreadable. We stuffed plastic bags around the edges and kept it on sleep mode so it would not run constantly as the fan speed button didn't work.

Partner

8/10

Excellent

24 Feb 2026

Abdulkader

Excellent customer service!

6/10

Pleasant

13 Feb 2026

Diana

No cleaning of room on first day of stay, of second day, change in of towels and took trash from can but didn’t take any thing else, there was only two other items left which would have been easy.
Front desk staff was very friendly and helpful.
The ice machine on the second floor smelled awful. I wouldn’t recommend using it.
Overall, the hotel was clean, and the breakfast bar was all stacked. It was just a lack of cleaning, restocking of towels, and they won and three of my stay add the smell of the ice machine that gave us an average day.

Self

10/10

Exceptional

12 Feb 2026

Chris

Great staff and a good breakfast to start my morning

6/10

Pleasant

03 Feb 2026

Timothy

Yea

Leisure Partner

10/10

Exceptional

24 Jan 2026

nickoy

Easy check in friendly staff.

10/10

Exceptional

18 Jan 2026

Jody

clean, comortable and quiet, just what I needed.

Self

10/10

Exceptional

15 Jan 2026

Patricia

Clean and quiet. Perfect stop to get out of the snowstorm

Business

2/10

Poor

05 Jan 2026

Darren

While staying at the Comfort Inn, my husband and I were bitten by some type(s) of insects while sleeping in our bed.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

David

Great location and price. There is definitely a smoke smell in the hallways though.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Kiana

Staff nice, breakfast was good, room clean.

Leisure Family

8/10

Excellent

31 Dec 2025

Richard

Nothing in particular.

Partner

6/10

Pleasant

31 Dec 2025

Tunzilur

Security was a major concern, we walked in our room around 1am and there was nobody in the lobby or main entrance was open.

Leisure Family

8/10

Excellent

27 Dec 2025

Kevin

Was great for the price

Business Self

10/10

Exceptional

23 Dec 2025

Kim

The room was clean , very quiet and the staff was kind. The breakfast wasn’t fancy but adequate to start the day. We will be staying there again

Partner

10/10

Exceptional

29 Nov 2025

Karla

Friendly staff, clean rooms, good breakfast!

Leisure Family

8/10

Excellent

28 Nov 2025

Cheryl

Room was clean. Staff were very helpful. I enjoyed the hot breakfast.

2/10

Poor

28 Nov 2025

Dominique

The heat wasn’t working properly in my room and the breakfast wasn’t all that

Partner

2/10

Poor

23 Nov 2025

Tracy

Said extra $25 to rent room was normal and to be expected.threatened to charge without my staying, didn't know anything about Expedia

Business Self

10/10

Exceptional

22 Nov 2025

Ervin

no complaints

10/10

Exceptional

20 Nov 2025

India

Very friendly staff. Great area.

Leisure Partner

2/10

Poor

16 Nov 2025

Muqdam

Cockroach are noticeably more common and the staff is not friendly.

10/10

Exceptional

15 Nov 2025

Heysairely

Very clean room, friendly staff.

10/10

Exceptional

09 Nov 2025

Anthony

Inexpensive, clean, updated and convenient... What more can you ask for?

Leisure Self

10/10

Exceptional

09 Nov 2025

Heysairely

The room was very clean. Friendly staff.

Leisure Family

2/10

Poor

09 Nov 2025

Kimberly

I was grateful for the room the 1st night after working 9 hours and traveling 2.5 to get there.

The inside door handle came off in my hand. The maintenance person put a screw in it. (FIRE SAFETY HAZARD) 1st floor with window blocker so I could not open the window in case of fire.
Day 2, I arrived to my room late, after being in the hospital for my son's surgery and it smelled like someone had spilled air freshener (I have asthma). I was offered a room change, but was too exhausted and filtered the air with my cpap.
Day 3 again after a long day at the hospiral, planned to relax with tv. It did not work. I was told maintenance would be there in 5 mins...no show. They offered when I was ready to sleep 2.5 hours later.
Day 4 door handle fell off again (I have photos).

10/10

Exceptional

03 Nov 2025

Sean

Clean room and large breakfast sitting area.

6/10

Pleasant

02 Nov 2025

NALINI

Yes room was in good condition, staff was courteous. Breakfast is only satisfactory. Not much choice .A suggestion - You could keep butter for bread.

8/10

Excellent

02 Nov 2025

Daniel

Good stay!

Highs - Courteous staff, breakfast remained out past 9:30, decently clean.

Lows - Comforter didn't smell clean. At 9:20 there was no more hot food or butter at breakfast.

6/10

Pleasant

02 Nov 2025

deng-fu

choice hotel should have higher standard to accept their franchise hotel, if it’s comfort inn it should have a higher quality.

Leisure Friends

6/10

Pleasant

30 Oct 2025

Gonzalo

Bathroom needs to be deep cleaned. The walls had stains in many places that could we wiped off. Floor sticky. Tv remote sticky and dirty.

Business

6/10

Pleasant

30 Oct 2025

Babette

The cleaniness of the rooms was lacking. Staff was great

8/10

Excellent

27 Oct 2025

Karen

Nice accommodations for a great price!

Business Family

10/10

Exceptional

27 Oct 2025

Abdulrida

Great hotel to stay

Easy check up, nice and clean hotel. Very quiet.

Business

8/10

Excellent

22 Oct 2025

Charlotte

I got bacon

10/10

Exceptional

12 Oct 2025

JaNeen

Yes. Walmart and the mall nearby

Self

6/10

Pleasant

12 Oct 2025

Paula

Rooms need a deep clean.

Leisure Family

10/10

Exceptional

10 Oct 2025

VIMALAVIKRAMAN

Clean room

6/10

Pleasant

08 Oct 2025

Dave

Shower handle fell off when I went to take a shower. I had to reinstall the shower handle to shut the water off. Tile floor in the bathroom had rust spots in it. Floor by the entry door was very slippery. Carpet looked like it could use a good cleaning

Business

6/10

Pleasant

02 Oct 2025

Wesam

Smell of room was bad otherwise ok

8/10

Excellent

01 Oct 2025

Ashley

Small rooms but clean

10/10

Exceptional

29 Sep 2025

Jo

Hotel was clean, quiet and centrally located

Leisure

8/10

Excellent

28 Sep 2025

Mansoor

The room was clean and everything looked brand new. The staff was nice and gave fresh linens every day and the location was great. The only negative was that the bed was the hardest I’ve ever slept on.

Business Family_with_children

10/10

Exceptional

26 Sep 2025

VIMALAVIKRAMAN

Clean

Business_and_leisure Self

4/10

Poor

24 Sep 2025

Shawn M

We booked a three night stay. In town for a wedding. When we walked into our room it smelled so bad of air freshener we had to open the window to air the room out. We figured out late the first night the AC didn’t work. We told the person at the desk in the morning, who said “ok”. When we came back the second night, the AC still didn’t work. We didn’t get much sleep those nights. The next morning, we told them again and a maintenance man was sent in, who immediately said, we need to get you another room. They did, then we had to leave for the day. When we came back that night, to the “new” room, the tv didn’t work and the bed was “made” with the wrong size sheets. Too small!! There didn’t seem to be enough parking and the breakfast was awful. Very disappointing for a Comfort Inn.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

Angel

What to be expected, nice area, breakfast was not good, Osaka is right next door, it was very good, the only food after hours was Taco Bell. It’s like a suburban area i believe. The staff was very amazing, friendly, and accommodating.

Leisure Partner

4/10

Poor

19 Sep 2025

Courtney

Booked a double bed room with two beds, got there with only one double bed so had to switch rooms. Room was dirty. Walls not clean and whole room smelled bad. Like mold and like trash was left in there for weeks. Saw bug traps by all external doors and filled with bugs. Breakfast was not bad but only positive experience.

Leisure Family

10/10

Exceptional

18 Sep 2025

VIMALAVIKRAMAN

Clean

Business_and_leisure Partner

2/10

Poor

16 Sep 2025

shawn

Bed bugs!

Bed bugs in my first room! I arrived late and discovered the bedbugs after about an hour. I went to the front desk at midnight after driving all day and was given another room. This one seemed clean. Ac was off so the new room was about 80 degrees at midnight. Not much sleep had that night. I was offered a 50% off my NEXT booking (which i dont travel much). But thats what we come to suspect as customers, nevermind your current trip, here's a discount so you can give us more of your money! Im so sick of buisnesses treating people like garbage. Oh and the icing on the cake.... i have 1 month to use the offer lmao.

Business

2/10

Poor

16 Sep 2025

Abdulrida

Front desk is really terrible.

Business

6/10

Pleasant

14 Sep 2025

Rhonda

Bathroom not great!