Name: Residence Inn Detroit Pontiac/Auburn Hills
Address: 3333 Centerpoint Pkwy, Pontiac, 48341, US

8/10

Excellent

05 Jul 2026

DAVID

Clean room, friendly staff and decent breakfast. Bananas are seemingly popular for some reason. Anyway, shower curtains can use some replacing. Great black out curtains, good climate control, ok tv channel selection but remote was hard to work with. Bedding not bad, didn't wake up in pain. Dishes stocked in kitchen was useful. Sofabeds were the typical sofabeds, as expected. No indications or signs of bed bugs in neither form of bedding.

Family_with_children

6/10

Pleasant

30 Jun 2026

Nelson

The room was ok, bedrooms were nice. Kitchen cabinets were sticky and could use a facelift. The entire building could use a facelift, manual thermostats from the 90's by the looks of it. The sofa bed was broken, which was unfortunate as we actually needed it but made do (though for the price, we really shouldn't be making due with dirty cabinets and broken beds). Staff is very nice. Breakfast was decent, good selection. Don't stay here on a Saturday night though as there is drag racing until about 2am or so and the windows on the place are original so you hear everything outside. Overall, the place needs a major facelift.

Family_with_children

10/10

Exceptional

29 Jun 2026

BRIAN

Great breakfast, clean room

Family

10/10

Exceptional

27 Jun 2026

Jamaal

I love the layout of my room and the atmosphere was so relaxing

Partner

10/10

Exceptional

21 Jun 2026

Makenzie

if felt like i was in my own apartment which was what i wanted. they had so many utensils that come in a apartment already ready for you loved this place definitely coming back

Partner

10/10

Exceptional

20 Jun 2026

Gerald

Clean room, liked the higher toilet height. Other than the carpet just as we entered our lodging building which certainly showed the effects of winter weather/salt, the hallways carpets and room carpet were in great shape. Breakfast was nice!

10/10

Exceptional

19 Jun 2026

Lara

The front desk person who checked us in was wonderful, so friendly and helpful. The room was spacious and clean. The only downfall was that the pool was cloudy so the kids didn’t want to swim in it. The hotel itself was great. We’d definitely stay here again.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Crystal

Everything was great! We just didn’t have bath soap and hand soap.

Partner

10/10

Exceptional

08 Jun 2026

Jennifer

I’ve been in hospitality for over 40 years,I have work high end places and seen a lot of change on service and I can say sincerely the people were amazing Berta was great i believe they were a great example of excellence service from when you check in until you check out!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

James

Very clean room and super nice staff.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Royal

Great stay will be back staff was very helpful

10/10

Exceptional

25 May 2026

Debra Sue

My sister and I stayed for 5 days during the end of May. We did not use the pool but we did sit outside by the fire pit each night with the gas fire burning. A little chilly but was quiet and peaceful and we loved it. The continental breakfast was always great with everything a person would want. I loved the handheld shower, amazing water pressure. The couch hide-a-bed was a little to be desired though as you could feel the metal bars under the very thin mattress. Our microwave did not work well and needed fixing or replacing. The cleaning staff always did an excellent job with the room. The room really does need a dresser and also something in the bathroom to lay your clothes out on when showering. Plenty of parking spots. The front desk ladies were incredible especially a young lady named Berta. She had such a great sense of humor, polite, smiled all the time, answered our questions and just went over and beyond the call of duty... She gave us great hugs when we checked out. All and all we were glad we chose this motel, it was very homey with very nice staff.

Family

8/10

Excellent

24 May 2026

Janon

Overall the place was good for our needs. We were part of a group and this was close to the people we were visiting.
The room (suite) was spacious, however it could have been better maintained. Perhaps thinking of a renovation project would be something to plan for for the neat future.
A deep cleaning of the room would also be a good decision since I didn't feel comfortable using many things in the room like the couches, chairs, etc.
The appliances in the kitchenette area were new and good, but other parts of the room needed some additional TLC. This also applies to the reception area that was nice, large, and sunny. but the furniture needed TLC.
The Breakfast was OK but could also use some additions.
Other than that things were OK. The front desk staff were very nice and helpful.
Thank you

Friends

6/10

Pleasant

24 May 2026

Christinelee

The staff extremely sweet and pleasant, but our room needs a major overhaul.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Mohammed

Sure I will visit them again

Partner

10/10

Exceptional

05 May 2026

Gayle

Everything was great

Self

10/10

Exceptional

04 May 2026

Elisa Bet

Clean room comfortable bed kitchen with cook ware utensils full size refrigerator. Very roomy.

Self

4/10

Poor

03 May 2026

Karen

Room smelled like cigarette smoke, black out curtains didn’t totally close, there was no lotion and hair dryer was ancient. Whole room was quite dated.

Self

10/10

Exceptional

27 Apr 2026

Kamara

Clean, roomy , very nice environment

10/10

Exceptional

23 Apr 2026

Tracy

The property was clean and staff very friendly. The breakfast had a good selection.

Self

10/10

Exceptional

13 Apr 2026

Dina

The staff made the difference; very friendly and happy to help with our large group stay. Highly recommend.

Family_with_children

6/10

Pleasant

12 Apr 2026

Jennifer

The room was clean, although a little dated. The mattress on the bed had clearly never been rotated. I had to put a pillow between my daughter and I to prevent her from rolling onto me all night long because it’s sagged so bad on the one side. It was also ridiculously loud outside this property. Supposedly there’s a security person that drives around, but he apparently only comes to our building when called and I guess I should’ve reported it, but people were yelling outside the property for almost an hour between 1 AM and 2 AM and then again at 4 AM and it woke me up every time.

Family_with_children

10/10

Exceptional

30 Mar 2026

Joseph

Breakfast was good

Friends

8/10

Excellent

24 Mar 2026

Shelley

Given what appears to be an older building, it’s been maintained very well. Room was clean. Closet door was off track, but that was easily remedied. The best part of our stay was Berta, front desk associate. She was AMAZING!!!!! So friendly, out going, gave great information, and was knowledgeable about the area and things to do. She was very bright and cheery. She worked til 11pm the night we checked in and was back in the early morning, still with a smile on her face and in good humor. She made conversation easy. :) This was a great property for a girls weekend away, staying two nights. We have the 2 bedroom suite. It was at the end of the hall, very quiet (except for sirens outside window one morning), and spacious. it was located in a more industrial part of town and felt very safe. Nice grounds and had we visited a few weeks later than we did, we could’ve utilized the outside patio and fireplace. We look forward to using that next time. Thank you!!!

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Gerald

We have stayed here several times as location is perfect for our needs at a good price. The exterior property is a 3 star but our rooms have been fine. Bkft is great for our purposes.

Partner

10/10

Exceptional

08 Mar 2026

Julie

The staff was excellent! Friendly and helpful. The pillows were amazing and tge breakfast was great, too.

10/10

Exceptional

02 Mar 2026

Jermaine

Everything was nice

10/10

Exceptional

24 Feb 2026

Lionel

It was exceptional

Partner

8/10

Excellent

21 Feb 2026

Gerald

Comfy bed, clean bathroom, spacious! TV appeared to come “on” but couldn’t get to any channels. I just left a note so hopefully better for next travelers. Breakfast was tasty and ready to go!

10/10

Exceptional

21 Feb 2026

Hugh

Staff was courteous.

6/10

Pleasant

21 Feb 2026

Erica

The pictures on line don’t meet the expectations in person. Could use some extra detail with cleaning in the rooms. Bed was comfortable and the Woman at the front desk was very polite. The breakfast was meh

Family_with_children

10/10

Exceptional

17 Feb 2026

Luke

Nice staff, friendly and helpful. Breakfast was great every morning as promised. Room clean and comfortable, no issues with noise or any disturbances. Will this hotel for future stays.

Friends

10/10

Exceptional

15 Feb 2026

Hugh

Yes

10/10

Exceptional

09 Feb 2026

Gary

Room was clean and quiet. Staff at front desk and breakfast staff were all very friendly. This was a great place to stay the night.

Leisure Family

8/10

Excellent

08 Feb 2026

Allison

Clean, friendly staff

10/10

Exceptional

29 Jan 2026

Stacey

Clean staff really nice

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

Bilal

The heating unit was noisy at night.

10/10

Exceptional

05 Jan 2026

Betty

I loved my room and the staff is great , I will return, its quite and i love the pool

Leisure Family

10/10

Exceptional

31 Dec 2025

Angela

The eggs was colded and the sausage was a little hard everything rlse was great coffee was cold

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Gerald

Room was clean and comfortable but could use a little tlc perhaps. Stay was perfect for our needs!

Partner

10/10

Exceptional

14 Dec 2025

Michael

Yes

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Samantha

Stayed in two bedroom/2 bath w/fireplace and kitchen. A little dated, but Ive seen much worse. Lots of space and good accommodations for the price.

10/10

Exceptional

01 Dec 2025

Eric

Room had plenty of space, bed was comfortable, bathroom was nice.

Leisure Family

8/10

Excellent

30 Nov 2025

Harri

Issues at check In the room smelled strongly of marijuana, fixed with new room, but room thermostat did not function correctly as it would over heat to easily, carpets noted haven’t been cleaned in hallways, have stayed here numerous times and noted a continuous downward spiral in cleanliness over the past two years. Staff was courteous and efficient at front desk, the pullout couch is unbearable to sleep on, hard as rock and you can feel the bed frame immediately when played on, needs much improvement at this location

Business_and_leisure Family

10/10

Exceptional

16 Nov 2025

Stephen

Had an amazing experience at this location during a recent trip out. All of the staff were as nice as you could ever hope for and the rooms were large and clean. Overall an excellent stay.

Business Friends

10/10

Exceptional

14 Nov 2025

Elijah

Room was clean and comfortable

Business

10/10

Exceptional

09 Nov 2025

Brittany

Location was great, our room was clean and had everything we needed and all the staff were wonderful! We’d love to stay again.

Leisure Family_with_children

10/10

Exceptional

04 Nov 2025

Benjamin

Was a great stay for the price. Was very close too the crow pit for events. Also the room has a kitchen so you can cook your own food. I made cheese burgers!

Leisure Family

10/10

Exceptional

03 Nov 2025

Mary Jane

Friendliness and knowledge of the staff.
Quiet environment.
Good breakfast.
Will definitely stay at a Residence Inn again.

10/10

Exceptional

02 Nov 2025

Gregg

Great

Leisure Partner

10/10

Exceptional

02 Nov 2025

Desiree

Loved 2 bedroom 2 bathroom rooms

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Christopher

Clean efficient space.

Business

10/10

Exceptional

19 Oct 2025

Anastasia

Everything was amazing

Leisure Family_with_children

6/10

Pleasant

06 Oct 2025

Patricia

Parking not adequate for seniors to navigate to rooms. No good signage to assist in room location. Had to go out of building to access breakfast. Thank goodness weather cooperated.

4/10

Poor

04 Oct 2025

Nazia

It was on not too hood

Business_and_leisure Family

10/10

Exceptional

03 Oct 2025

Dennis

Nice area and spacious room. Everything was clean and neat. Happy with our stay.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Dan

Very nice and clean.

Leisure Family

6/10

Pleasant

28 Sep 2025

john

Nice, but the AC was not working in the room.

Business_and_leisure Friends

10/10

Exceptional

03 Sep 2025

Diana

We stayed at this property multiple times for the past few years when we picking up or dropping off my college students. This hotel suite is large and the price is reasonable. It is comfortable to stay and convenient too. We often walk to the Thai restaurant near by for dinner.

Leisure Family

10/10

Exceptional

27 Aug 2025

Harriet

great location!

Leisure Family

10/10

Exceptional

27 Aug 2025

Linda

Great location, nice breakfast and great staff. Very accommodating.

Leisure Family

6/10

Pleasant

24 Aug 2025

PATRICIA

Dirty towel on room fkior and in hallway.

Business_and_leisure Family

6/10

Pleasant

23 Aug 2025

Daveona

The hallways stank when we stayed and pool was disgusting & probably closed the way it looked. Room was clean though

10/10

Exceptional

15 Aug 2025

James

Very nice hotel and the cost is not too high.

10/10

Exceptional

14 Aug 2025

Verified traveler

Good stay

It was very clean. Building is definitely older, but the room had necessary updates minus the tv. Again was clean the workers were nice and I had no complaints.

Self

10/10

Exceptional

13 Aug 2025

Eileen

We loved our rooms. I booked 2 rooms and they were both clean and beautifully appointed. Breakfast was good too! The two ladies at the front desk were kind and helpful.

Leisure Family

6/10

Pleasant

12 Aug 2025

Rachel

I was concerned when I attempted to get help connecting with the internet. I did what I could on my own. I then contacted the hotel staff. They told me that what they had instructed me to do was what they had told other clients so they didn't know how to get me connected. It was an unhelpful response. I later figured it out on my own.

Leisure Self

10/10

Exceptional

07 Aug 2025

Seher

Ignore everyone’s negative review on this property! This hotel was perfect for me and my family. The breakfast in the morning was good. The rooms were clean. It’s a very cute intimate place. I didn’t even feel like I was in a hotel. They had a nice courtyard my kids can play basketball and my husband and I relaxed by the bonfire pit. We had a great stay and everything is near by. Oh and the pool was also clean and it’s NOT A FAR WALK. I don’t know why some people wrote that. Smh it’s like how it would be in any condo. It has its own designated section ( main building) which is literally a few steps from your room. I highly recommend staying here.

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

Lee

The carpet was wet be cause of the air conditioner. It leaks water to the carpet.

Business Family

10/10

Exceptional

16 Jul 2025

Orlando

Room was very clean, and nice, very quiet and peaceful makes you feel as if you’re at home really. And breakfast was excellent.

Business_and_leisure Family

10/10

Exceptional

15 Jul 2025

Betty

The rooms are nice and you can cook and they have an indoor pool and at night sit around the firepit or shoot some hoops

8/10

Excellent

15 Jul 2025

Julius A.

Centrally located

Leisure Family

6/10

Pleasant

13 Jul 2025

Lenetta

It was cool

Leisure Family

8/10

Excellent

12 Jul 2025

Gayle

My room was spacious and well-appointed, with a lot of nice features that I didn't use, like a cooker. There is a generous dedicated workspace. The bed is wonderfully comfortable. There is no street noise; my room looked out on a lawn and trees. The breakfast was an average hotel breakfast; edible and convenient. The staff were nice.

Business Self

10/10

Exceptional

12 Jul 2025

Daniel

The property itself is an older building. However, the rooms are immaculately clean and well taken care of. Sondra (front desk manager) was AMAZING to deal with. Very friendly to deal with and made the check in process smooth and simple. If you stay here, take a very short drive to the Moose Preserve Bar & Grille for a great dinner!

Leisure Friends

8/10

Excellent

09 Jul 2025

Avis

Great Location and Staff

This was a wonderful location. We enjoyed our stay as well as the amenities offered. The Maintance guys were soooo friendly and no trash was left behind, the housekeepers and the breakfast staff were nice. All common areas were always super CLEAN!! The staff felt like family and I felt very comfortable.

Friends_and_family Family

6/10

Pleasant

25 Jun 2025

Gary

Seems like they are housing Section 8 people there which I get it but as a business traveler it is annoying. Breakfast average, room was fine but it's definitely a 2.5 to 3 star.

Business

10/10

Exceptional

22 Jun 2025

NITIN

Neat place

Leisure Partner

10/10

Exceptional

21 Jun 2025

Cathy

Perfect checkin. Very professional, hospitable and quick (Crystal). Clean room, good size with all the amenities. Great to have a full size frig. Free Breakfast adequate. Our toilet overflowed but when contacted, they came and fixed it immediately including cleanup. Really important for a hotel service when you need it! Very professional and great stay overall. Would come back.

Leisure Friends

4/10

Poor

15 Jun 2025

Soo yeun

The bed sheets were dirty, as if they hadn’t been washed and had been used by someone else before. The room also constantly had a musty smell.

Business

10/10

Exceptional

07 Jun 2025

Lenice L

nice clean room, friendly and pleasant staff

Business Self

10/10

Exceptional

02 Jun 2025

james

the staff was great !!

Leisure Partner

10/10

Exceptional

22 May 2025

Jill

Very nice place to stay. The rooms have lots of space and the kitchen set up is real nice. Fresh and hot breakfast was available every morning. The staff were all extremely helpful and made the stay

10/10

Exceptional

20 May 2025

ATIF

Wonderful, friendly staff. We especially apprecuated the mini kitchen.

Leisure Family

10/10

Exceptional

14 May 2025

Adriel

Kicked me out but it was my fault love the hotel

Leisure Friends

6/10

Pleasant

04 May 2025

Quentin

Seems dated. Both of our beds were poor and we slept poorly. We heard noises after \"quiet hours\" that woke us or kept us awake. There were subsequent potholes.

Breakfast was fine. We treated it like a B&B.

Leisure Family

2/10

Poor

23 Apr 2025

james

Will need book through Expedia again

10/10

Exceptional

05 Apr 2025

Jordyn

Amazing hotel- Complimentary breakfast had so many options to choose from. Front of the house staff were a pleasure to deal with.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Renea

Very nice

Leisure Family

10/10

Exceptional

15 Mar 2025

Dan

Great

Leisure Family

10/10

Exceptional

07 Mar 2025

Yolanda

Place was nice and clean employees very friendly. Free parking onsite

Business Self

10/10

Exceptional

03 Mar 2025

Verified traveler

Room was very good, stairwell smelled of cigarette smoke as we used the stars to get to our room. Exterior property is in need of updating even if it is still winter. Other than that our stay was great!

Partner

10/10

Exceptional

02 Mar 2025

james

everything was great, never been to property before !!

Leisure Partner

10/10

Exceptional

24 Feb 2025

Brandon

Spacious rooms. Very affordable

Business Self

10/10

Exceptional

13 Feb 2025

Jen

Perfectly nestled near my work in case of bad weather this place is clean, quiet, and safe.

Business Family

8/10

Excellent

11 Feb 2025

Angelica

It was fine

Business Family

6/10

Pleasant

20 Jan 2025

Destiny

The hotel is comfortable I enjoyed the large rooms. I wasn't a huge fan of having to leave out hotel to go to the pool when I booked I wasn't aware that the lobby was seperate from that would have played alot of consideration in rather to book here or not. Upon arrival the front desk receptionist was fairly froendly. The breakfast was ok nothing special I was honestly disappointed in the things they offered minus the waffles and fresh fruit. The breakfast staff on the other hand never spoke not once. No warm welcome, no good morning just nothing

Leisure Family_with_children

10/10

Exceptional

12 Jan 2025

Diana

We stayed in a suite with two bedrooms. It was very comfortable. We enjoyed the stay.

Leisure Family

10/10

Exceptional

15 Dec 2024

Jonathan

Great front deck lady