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Hyatt Place Detroit/Auburn Hills
Detroit - MI · United States
1545 North Opdyke RoadView location
7.8/10Very good1,000 Reviews
Cleanliness8.0/10 8.0
Service8.2/10 8.2
Comfort8.2/10 8.2
Condition7.8/10 7.8
Amenities7.6/10 7.6
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Detroit/Auburn Hills
The property features a total of 127 accomodation units. Wi-Fi internet connection is available on public areas. Hyatt Place Detroit/Auburn Hills offers 24-hour reception for guests' convenience. This property's common areas are handicapped friendly. The hotel also has a disability-friendly room.
Travellers arriving by car will appreciate parking available at Hyatt Place Detroit/Auburn Hills. The hotel features its own business facilities suitable for seminars, training or meetings of any type. A fee may be chargeable for some services.
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With a stay at Hyatt Place Detroit/Auburn Hills in Auburn Hills, you'll be in the business district, within a 10-minute drive of Great Lakes Crossing Outlets and Chrysler LLC Headquarters. This hotel is 2.3 mi (3.8 km) from Meadow Brook Theatre and 2.6 mi (4.2 km) from Oakland University.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Car recommended
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- A car is recommended for transportation to and from this property.
- Guests can access their rooms with a mobile device.
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Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
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Optional fees
- Pet fee: USD 100 per accommodation, per stay (maximum USD 250 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Meadow Brook Theatre
3.3 km / 2.1 mi
Oakland University
3.4 km / 2.1 mi
Meadow Brook Hall
3.5 km / 2.2 mi
Athletics Center O'Rena
3.6 km / 2.2 mi
Fieldstone Golf Club of Auburn Hills
3.7 km / 2.3 mi
Chrysler LLC Headquarters
4.1 km / 2.5 mi
Meadow Brook Amphitheatre
4.7 km / 2.9 mi
McLaren Oakland Hospital
5.1 km / 3.2 mi
Mclaren Oakland
5.2 km / 3.2 mi
The Crofoot
5.4 km / 3.4 mi
Meadow Brook Music Festival
5.9 km / 3.6 mi
Pontiac Creative Arts Center
5.9 km / 3.7 mi
The Village Of Rochester Hills
6 km / 3.7 mi
Pontiac General Hospital
6.8 km / 4.2 mi
Bald Mountain State Recreation Area
8.4 km / 5.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- Number of floors (main building): 6
- Twin rooms: 61
- Double rooms: 58
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
Show 28 more facilities & services
- Laundry serviceExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- TV lounge
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- Jet skiExtra charge
- SquashExtra charge
- FitnessExtra charge
- Cycling / mountain bikingExtra charge
- GolfExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
Double or Twin Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Detroit/Auburn Hills
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Detroit/Auburn Hills
100
reviews shown
Jeff
We chose the large 3 bed room and it was great. Lots of space for the little ones to use in the room. I also liked that there was meat at every breakfast.
They also had Dairy free milks available!
It would be nice if the breakfast area was a little better. One small table for 4 people is a bit small.
The pool was mostly clean, it felt like it is often forgotten by the staff.
Hotel was in a good location and was quiet.
They also had Dairy free milks available!
It would be nice if the breakfast area was a little better. One small table for 4 people is a bit small.
The pool was mostly clean, it felt like it is often forgotten by the staff.
Hotel was in a good location and was quiet.
Calvin
Handy to have a free breakfast, and it was okay, but given the quality I would prefer to skip that option and pay for a better meal.
William
Nice room, AC was a little loud, but worked fine
Breakfast is awful. Rather make my own waffles versus soggy mess in a steamed pan.
Breakfast is awful. Rather make my own waffles versus soggy mess in a steamed pan.
Eric
Wasn't sure what to expect, but could have been happier. Room had plenty of space with 2 beds and full couch. Breakfast was one of best hotel breakfast's we've had - bowls of fresh fruit along with many hot options (eggs, sausage, potatoes, etc) Workout room was small but had plenty of equipment. Easy to get find right off of 75.
Beth
Pleasant stay
zenola
I would book there again.
Bryan
Room was clean. Breakfast was fine. Older hotel
John
Needs a serious deep clean or some new carpeting
Kelly
The hotel felt like it could have been a lovely place at one time. It feels like a grimy McDonald’s play place. Carpets and pillows felt old and worn. Breakfast and coffee were pretty good. A fight between several women in the hall on our floor at 2 am kept us awake. Not a fan of this establishment.
Joan
Had a very nice breakfast
Marcia
Clean
Zoey
Was amazing would stay again
Trisha
Room was large and clean. The price was great.
Donita
Very clean
Jackie Rose
Breakfast was pretty good. Aid conditioning was great!
Tamara
Staff was courteous and attentive.
Property was overall clean.
After being in the room for about 45 mins we realized room’s fridge was not working properly so we told front desk staff. They moved us to another room. This room had a sofa bed and when we opened it, there was food residues like chips, popcorn… we didn’t use it because it wasn’t clean. Beds were comfortable.
TV: we used the remote to look for a channel guide but we couldn’t figure it out. We had to go one by one to find programs that we could watch.
Pool towels were scarce. Not sure if there’s a restroom in the lobby near the pool. But e/time we needed to use it we had to take the elevator to our room. Hall and elevator floors were wet; I guess because of that.
We liked that check out was at noon.
Property was overall clean.
After being in the room for about 45 mins we realized room’s fridge was not working properly so we told front desk staff. They moved us to another room. This room had a sofa bed and when we opened it, there was food residues like chips, popcorn… we didn’t use it because it wasn’t clean. Beds were comfortable.
TV: we used the remote to look for a channel guide but we couldn’t figure it out. We had to go one by one to find programs that we could watch.
Pool towels were scarce. Not sure if there’s a restroom in the lobby near the pool. But e/time we needed to use it we had to take the elevator to our room. Hall and elevator floors were wet; I guess because of that.
We liked that check out was at noon.
Patricia
Hotel was clean, staff very friendly and professional. Location excellent and area safe. Food very good. We will be back in a few weeks. Best hotel in Auburn Hills. Patricia Young.
Shella
There was a sign of flood problem. Rooms a bit outdated.
Lubisa
Overall, the hotel was decent for the price. It’s a little run down in some areas, but the room was clean and the breakfast was actually pretty good with enough options to get the day started.
One big thing to note, avoid getting a room near the vacation club area if you want to sleep. It was very loud and hard to relax. That said, the girl at the front desk handled the situation well and really tried to make it right, which I appreciated.
Not a perfect stay, but the staff definitely helped leave a better impression.
One big thing to note, avoid getting a room near the vacation club area if you want to sleep. It was very loud and hard to relax. That said, the girl at the front desk handled the situation well and really tried to make it right, which I appreciated.
Not a perfect stay, but the staff definitely helped leave a better impression.
Patrick
Hotel is tired. Been going here for 20 years, but it had been a while. No where to charge phones next to bed. And just an overall worn down tired feeling. Cleanliness was ok.
Sandy
The township surrounding the hotel was experiencing a water issue during my stay, which I only learned about upon check in after a long trip, leaving me no options for other accommodations. I felt the staff for the duration of my stay was not very welcoming. The room was clean. That’s about all I can say.
Shannon
Breakfast was very good. Staff was friendly.
Cynthia
Second time staying here first time was great second time not so much. There was blood on the shower curtain when I told front desk about it they acted like it wasn’t a big deal. All they said was thank you for letting us know. Like what !? Anyway very friendly people and the rooms aren’t that bad but this just didn’t sit right with me. They didn’t even seemed like they cared.
Iris
Had a pleasant stay.
david Frederick
All amenities were great
Sherry
What a very nice hotel, the room was really laid out nice. The breakfast was wonderful. Lots of fresh fruits and juices. I would recommend this place.
Danielle
Everything went very well! My family stayed comfortably for one night with no problems. Great front desk service also!
Jacqueline
The desk clerk was very friendly and helpful and the room was very clean.
Lisa
The room was clean and the beds were very comfy to sleep on. The sofa bed wasn't very comfortable though, but that's most sofa beds. The breakfast was good, but some fresh fruit, instead of canned, frozen fruit, would've been better. All in all, a great stay and I will return.
Ashley
Overall, the staff was friendly and the hotel property appeared to be in generally good condition. However, there were a few issues in the room, including a heater that made loud noises and some stained bedding, which detracted from the overall comfort.
My primary concern was the environment in the common areas. There was a strong smell of marijuana throughout parts of the hotel, and the pool area in particular felt overcrowded and poorly managed. Although access to the pool required a hotel key card, it appeared that guests were allowing non-registered individuals to enter, leading to excessive noise and disruptive behavior.
It was disappointing to witness families arriving with their children, excited to use the pool, only to leave due to the chaotic and uncomfortable atmosphere. With better enforcement of policies and attention to guest conduct, this could be a much more enjoyable experience.
My primary concern was the environment in the common areas. There was a strong smell of marijuana throughout parts of the hotel, and the pool area in particular felt overcrowded and poorly managed. Although access to the pool required a hotel key card, it appeared that guests were allowing non-registered individuals to enter, leading to excessive noise and disruptive behavior.
It was disappointing to witness families arriving with their children, excited to use the pool, only to leave due to the chaotic and uncomfortable atmosphere. With better enforcement of policies and attention to guest conduct, this could be a much more enjoyable experience.
Jeffrey
The carpet is stained bad and needs to be replaced but that's it.
Michael
Room had ceiling stain from leak and stain on carpet. Bathroom sink was cracked in multiple places. Door to bathroom on bottom had warped boards and noticeable damage on the bottom. Stains on pillows
Patricia
The gym looked good although we didn’t try it out. We have no pets .The place is very clean and quiet and room was well appointed. Staff were friendly and efficient.
Debra
It was a good stay. Room clean, staff friendly, the pool was cold and crowded.
Michelle
The room appeared clean overall, but the linens for the sofa bed were stained, so we had to request a replacement set. The room also did not include a microwave and only had one TV, which was a bit inconvenient. Another unusual aspect was the layout, the sink and mirror were located outside of the bathroom, which offered very little privacy when sharing the room with others.
Cynthia
Good breakfast choices. Rooms were pretty clean.
Delleon
Clean room great staff breakfast 5air and the ac pippen cold
Tori
Room smelled and we had a huge red stain on the floor. I had requested first floor but they gave me 3rd floor. The lady was kind to put me downstairs on the first floor which I appreciated. Breakfast was nothing special
wilson
Overall Good
Romona
Awesome ❤️
danielle
Parking was safe and easy . The hotel cleanliness could have been better it’s not unkept for the price . I asked for housekeeping on a stay over and it was not done which was very disappointing. I think for the nightly price I could have done better.
Daniel
Yes the room was in good condition..The door to the room looked like it was kicked in at one time..
After my first night stay I could not get my room serviced...I needed clean towels and glasses and coffee cups and bedding..I went to the front desk to request for this service and she told me she would contact Housekeeping....When I returned to my room at 7pm there still was nothing done...I went back to the front desk and was told the manager told her that the service is done every other day.. I told the lady at the desk what I needed and she was kind enough to supply me with the items.. clean shower towels, hand towels and wash clothes, Clean Glasses, Coffee cups, a box of kleenex tissues, and more coffee for the coffee maker.. I needed toilet paper, but that was under lock and key and she will have to find someone to unlock the area so she could get me toliet paper..She was so kind to bring it to my room and set it outside my door. I could not get my bedding changed so we slept in the dirty bedding...and Just so you know all during the day on my floor in the hallway was four piles of dirty bedding laying in the hallway...BUT I WAS TOLD THE MANAGER SAID EVERY OTHER DAY....so according to the piles of bedding in the hallway, it must of been the other day, but my room did not get touched...I question now does the bedding get changed after the visit of a guest ? or is it the new guest gets there night with dirty bedding because it does not fall into the Every Other day schedule
After my first night stay I could not get my room serviced...I needed clean towels and glasses and coffee cups and bedding..I went to the front desk to request for this service and she told me she would contact Housekeeping....When I returned to my room at 7pm there still was nothing done...I went back to the front desk and was told the manager told her that the service is done every other day.. I told the lady at the desk what I needed and she was kind enough to supply me with the items.. clean shower towels, hand towels and wash clothes, Clean Glasses, Coffee cups, a box of kleenex tissues, and more coffee for the coffee maker.. I needed toilet paper, but that was under lock and key and she will have to find someone to unlock the area so she could get me toliet paper..She was so kind to bring it to my room and set it outside my door. I could not get my bedding changed so we slept in the dirty bedding...and Just so you know all during the day on my floor in the hallway was four piles of dirty bedding laying in the hallway...BUT I WAS TOLD THE MANAGER SAID EVERY OTHER DAY....so according to the piles of bedding in the hallway, it must of been the other day, but my room did not get touched...I question now does the bedding get changed after the visit of a guest ? or is it the new guest gets there night with dirty bedding because it does not fall into the Every Other day schedule
Sarah
Room was clean, didn’t get to take advantage of the pool or free breakfast. One of the elevators were out of service so that was the only downside of waiting a few extra mins for that to be available, couldn’t stream our movies or shows on the tv but other than that I would definitely stay here again.
Alexis
Room was clean and staff was nice
Jeremy
Clean spacious room.
Crystal
The pool was closed and we were very unhappy, we go to a hotel every year for Christmas and reserve over 15 rooms to spend time with our loved ones and the pool plays a big part. The hotel did not let us know ahead of time until we were all checking in.
Chen
Pool wasn't available, did not posted online when booking.
Marquesas
Bugs in my room
John
The room we stayed in was spacious and comfortable. The shower was adjustable and hand held, it must have been replaced at sometime as it didn’t fit in the holder so you had to hold it to take a shower, very inconvenient.
Torri
Elevator was a bit sketchy but overall nice hotel
Samantha
Rooms were big. Nice surprise for the price. Beds were fine. Breakfast was good. Friendly staff. Tight parking lot.
Cade
Room was plenty large, spacious and clean.
Karen
Food cold and overcooked!
Ellyna
It was just an okay hotel.
Katie
We were supposed to have a room with two queens and a pullout, but the beds were SO tiny! Also, the room was very dirty with stains on top of the comforter. Very awkward layout of the room.
Adrian
Best hotel
David
Pros:
The staff were friendly. The hotel and room were quiet and clean. We did not have breakfast but used the area for a late night dinner (microwave and plasticware).
Easy to get on and off the highway.
Cons:
Pool closes at 9:00 PM
Outside door remain unlocked until midnight.
The staff were friendly. The hotel and room were quiet and clean. We did not have breakfast but used the area for a late night dinner (microwave and plasticware).
Easy to get on and off the highway.
Cons:
Pool closes at 9:00 PM
Outside door remain unlocked until midnight.
ofelia
The location very inconvenient
monique
Good
Suzan
Would definitely stay here again!
Laura
Always a great stay when I’m traveling. Always friendly staff.
Kameron
Hotel did not have bar or restaurant like the advertised
patricia
purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.
Dave
It was a pleasant stay. No problems encountered.
Toni
Great location
Super friendly staff
Super friendly staff
Conway
the room is nice and clean
Shannon
we love staying at this Hyatt!!!
Heather
The breakfast was great, there was a lot of options and fresh fruit. The price of the room was also a huge bonus. This was one of the best places we've stayed in. We'll definitely be back. The staff was friendly and very accommodating.
Richard
Double BILLED!!!
I was very disappointed in the Hyatt. I was billed twice for my stay off my debit card. The money was all planned out for the concert and our stay. Well with them billing me twice ruined it so I wasn't able to go to the concert that night. The whole reason for me staying here was I've been here before many times and this is by far the worst stay ever for me. Very DISAPPOINTING 😞 😕
Anthony
Didn’t offer complimentary water for being Hyatt member.
Draiden Jose
First time traveling to Michigan helped safe on the property. Breakfast was amazing. Enjoy over all.
Pete
Really?
Tracy
The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing
Mall is within minutes from the hotel.
We plan on staying there every time we travel to Ford Field to see a Lions game.
Mall is within minutes from the hotel.
We plan on staying there every time we travel to Ford Field to see a Lions game.
James
Zero food service and overall just okay.
Arturo
Nice room. Mostly clean. The sheets and pillows had stains. Restroom was clean. Staff was friendly.
Ed
Fabulous facility. Employees were friendly, kind, and helpful.
Danielle
Clean, convenient location, friendly staff. Would stay again.
Laura
When we got there everything was down to check in WiFi. We finally got our room and I kid you not walked into our room was not cleaned at all. Bedding and pillows in the bathroom and shower bed was standing upright on the wall. Couch had nothing on it just the pull out bed part. Iron and blow drier on the floor. Garbage was full. They gave me a different room with two double beds didn’t have anymore rooms at all. We had a king size room. When we got into that one stains everyone on the grounds and cords hanging everywhere for the phones and tv the lights didn’t work on the one side of the room. They said they wouldn’t do refunds or compensate at all. Won’t stay in this hotel ever again.
David
Our room was dirty when we walked in the door. Food left in the fridge and crumbs all over the couch. Then no one stopped the children from running around at 12:30 in the morning. They knocked on all guests doors and ran up and down the hall. They should have been kicked out of the hotel. Then there were red ants all over in our room on the second floor. If you don’t clean the rooms ants will find a way to get there.
Lori
Room was beautiful! We had a one with a kitchenette which now has spoiled me! I Le having actual glassware in my hotel room. The staff was beyond gracious. I loved that every employee smiled and gave us a greeting. I don’t like hotels that make the employees pretend they are not there. It makes me very uncomfortable. I loved EVERY person we encountered! Excellent stay!
Nathan
5 stars great space in the rooms
Great stay. - some areas are a little worn. Staff is friendly and nice. Very clean decent breakfast
Ebony
Staff was very polite.
Heather
Honestly the experience was not a great one the poor staff was BEYOND OVERWORKED working 16 hour shifts only 3 house keepers 1 maintenance person they were not able to get people checked in on time due to no rooms being ready. The hotel was NOT clean clearly because they have no staff to do so the floors , halls just looked awful. The starbucks coffee machine stopped working front desk was trying to run bar and front desk all by himself the snack bar barely had anything in it to purchase if we wanted to purchase it. Honestly I felt horrible for the employees getting yelled at. The room was clean I will at least say that . Overall very let down by a hyatt!
Dawn
The room was.
Big and spacious and even though I was in town I felt like I was on vacation
Big and spacious and even though I was in town I felt like I was on vacation
Chad
Inconvenient Check In
We had to wait about 45min (at around 530pm) to check in due to the lack of available rooms regardless of our booking well in advance. Staff had to get caught up on cleaning/prep so I’m not sure if it was a lack of staffing or what the issue was. Dinner plans were delayed due to the check in. Pool was out of towels
Huncho
5 stars
Jamiya
It was nice
Jamiya
It was nice
Suzette
It was nice, clean. Good location for our needs. Below rating for breakfast. Not good. We had to get something to eat when we left. Coffee was not good that was provided with breakfast. They did have a Starbucks counter to buy $5 coffee. That does not set well when breakfast should include good coffee.
John
Customer service front desk was amazing all around good service
Carolyn
One night
The room was very clean and comfortable. The breakfast was great! However the pool was in poor condition.
Ian
Needed to stay the night for a concert. Was a very nice hotel.
Casey
Very close to Meadow Brook Amphitheatre. Staff was very considerate and friendly.
Glenda
We had a nice stay. Next time we come we are going to spend a liitle more time in the room.
Michael
Staff was very friendly and there are limited food options. However, the hotel is in need of remodeling and updating to include modernization of technology ports in the rooms.
Celeste
This was our first and last time staying at a Hyatt hotel. I was booked twice for my stay at check in. Then when I went down to the front desk to inquire, the clerk was sitting off away from the counter on a personal call. They continued the personal call while I was asking questions and then finally told the person “let me call you back”, he proceeded to tell my husband that being charged twice was “not a big deal”. This infuriated my husband because he proceeded to tell us how in addition to our room charges happening to several people, our room key card would not allow us to enter our room. The guest in line behind us told us that it happened to them as well.
As we exited the building the trash was overflowing, cereal was in the driveway, cigarette butts we scattered on the sidewalks and the entrance and there were pizza boxes sitting in front of the elevator for approximately 10 hrs.
Management should schedule additional staff to accommodate the cleanliness, guest inquiries, and train them on how to de-escalate because the more he talked the angrier it made everyone!
As we exited the building the trash was overflowing, cereal was in the driveway, cigarette butts we scattered on the sidewalks and the entrance and there were pizza boxes sitting in front of the elevator for approximately 10 hrs.
Management should schedule additional staff to accommodate the cleanliness, guest inquiries, and train them on how to de-escalate because the more he talked the angrier it made everyone!
Crystal
Good location
Ethan
The room gave serial killer vibes and the door locked looked like it’s been roughed up quite the bit and barely worked, like if someone rammed into my door
Taron
Very limited breakfast. The pool area could be updated. No microwave in room.
Alexander
Great hotel
Location & surroundings
Hyatt Place Detroit/Auburn Hills
1545 North Opdyke Road, Auburn Hills, United States
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Hyatt Place Detroit/Auburn Hills
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