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TownePlace Suites Detroit Auburn Hills

Detroit - MI · United States

3900 Baldwin RoadView location

9.2/10Excellent499 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites Detroit Auburn Hills

Enjoy a refreshing dip in the indoor pool or a workout at our 24-hour fitness center. TownePlace Suites Detroit Auburn Hills also offers complimentary Wi-Fi, gift shops, and a TV in the common area. Start your day with a complimentary buffet breakfast, served daily from 6:00 AM to 10:00 AM.

For your convenience, we provide a 24-hour business center, express check-in, and express check-out. Free self-parking is available on-site. Our 82 air-conditioned rooms feature kitchenettes equipped with refrigerators, stovetops, and microwaves. A 32-inch Smart TV with satellite programming and an MP3 docking station are provided for your entertainment.

Complimentary newspapers and phones add to your comfort. Located near Great Lakes Crossing Outlets (0. 2 mi), LEGOLAND® Discovery Center (0. 5 mi), and SEA LIFE Michigan Aquarium (0. 8 mi). The preferred airport is Detroit Metropolitan Wayne County Airport (DTW).

Read more about this hotelShow less

When you stay at TownePlace Suites Detroit Auburn Hills in Auburn Hills, you'll be in a shopping district, within a 15-minute drive of Great Lakes Crossing Outlets and Pine Knob Music Theatre.

This hotel is 0.5 mi (0.9 km) from LEGOLAND® Discovery Center and 0.8 mi (1.4 km) from SEA LIFE Michigan Aquarium. Make yourself at home in one of the 82 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch Smart televisions are provided, with satellite programming available.

Conveniences include phones, as well as complimentary newspapers and microwaves. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

Nearby attractions

Great Lakes Crossing Outlets 0.4 km / 0.2 mi
LEGOLAND® Discovery Center 0.8 km / 0.5 mi
SEA LIFE Michigan Aquarium 1.2 km / 0.8 mi
Topgolf 1.5 km / 1 mi
Lake Oakland 4 km / 2.5 mi
Voorheis Lake 4.8 km / 3 mi
Fieldstone Golf Club of Auburn Hills 6 km / 3.7 mi
Mclaren Oakland 7.4 km / 4.6 mi
McLaren Oakland Hospital 7.4 km / 4.6 mi
Bald Mountain State Recreation Area 7.5 km / 4.7 mi
The Crofoot 7.5 km / 4.7 mi
Canterbury Village 7.6 km / 4.7 mi
Pontiac Creative Arts Center 7.8 km / 4.8 mi
Loon Lake 7.9 km / 4.9 mi
Pontiac General Hospital 8.3 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 82
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Multilingual staff
Show 21 more facilities & services
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Meeting room
  • Indoor freshwater pool
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 37 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable10 photos

    TownePlace Suites Detroit Auburn Hills

    STUDIO TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • TV
    • Direct dial telephone
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Individually adjustable air conditioning
    • Shower: 20
    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 33 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    TownePlace Suites Detroit Auburn Hills

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-3

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 37 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable11 photos

    TownePlace Suites Detroit Auburn Hills

    SUITE TWO DOUBLE BEDS

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Dishwasher
    • Housekeeping
    • Oven: 319
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 BedroomSUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable9 photos

    TownePlace Suites Detroit Auburn Hills

    SUITE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Desk
    • Satellite TV
    • Dishwasher
    • Housekeeping
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    TownePlace Suites Detroit Auburn Hills

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites Detroit Auburn Hills

9.2
Excellent
499 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Ryan
Room was clean and comfortable. Staff was helpful and polite.
Family_with_children
2/10
Poor
17 Jul 2026
Robert
Place is a dump!
Self
10/10
Exceptional
17 Jul 2026
Victor
Awesome breakfast choices
10/10
Exceptional
24 May 2026
Byron
Every employee we encountered was kind and very helpful
Family_with_children
10/10
Exceptional
17 May 2026
Vicki
I would definitely recommend
6/10
Pleasant
07 Apr 2026
Charles
The beds were rock hard and we didn’t sleep good the two nights we were there. Otherwise, the hotel was fine.
Family_with_children
10/10
Exceptional
31 Mar 2026
Parker
Room was clean! Everything we needed was right in the hotel or within walking distance of the hotel.
Staff was excellent! Breakfast was good with multiple options!

Definitely would stay again!
10/10
Exceptional
23 Mar 2026
Ashley
Clean, spacious room
10/10
Exceptional
15 Mar 2026
Travis
All was good
Friends_and_family Family
8/10
Excellent
17 Feb 2026
Eric
Great stay. Staff was beyond more than accommodating and friendly.
Partner
10/10
Exceptional
15 Feb 2026
Tim
Clean family friendly rooms
Leisure Family_with_children
10/10
Exceptional
19 Jan 2026
JOAN
Thought the breakfast was very basic
Partner
10/10
Exceptional
17 Dec 2025
Tabitha
Great spot to stay. Very clean.
Leisure Partner
10/10
Exceptional
24 Oct 2025
Chelsea
Close to the mall!
8/10
Excellent
21 Oct 2025
Dave
Hotel has excellent features in room with fulll fridge , toaster, a recycling bin plus electrical ports just about everywhere in the room -breakfast was varied -we would have given it 5 stars but there was a miscommunication about room service and we had none for 5 days even though we requested twice-front desk was very apologetic at checkout and will give extra points for issue - other than that , we were very pleased.
10/10
Exceptional
19 Oct 2025
Olivia
Great hotel.
10/10
Exceptional
15 Sep 2025
Jon
Great place
Leisure Partner
10/10
Exceptional
23 Aug 2025
Heather
Rooms were clean. Breakfast provided. Free wifi. Easy parking.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Lisa
Check in and check out was simple. They were accommodating and professional. Would stay again for sure!
Leisure Family
10/10
Exceptional
09 Aug 2025
Shey
Almost everything was excellent. Only a few small things I would fix or change.
1) air conditioner rattled loudly
2) drain in tub drained too slowly while taking shower, So was standing in bath water while taking shower
3) pillows too super soft so no basically flattened
It was still a good stay and the staff was attentive and friendly.
I liked how they provided paper towels and
10/10
Exceptional
07 Aug 2025
Tara
Great experience here.
Leisure Family_with_children
10/10
Exceptional
26 Jul 2025
Daniel
Great one night stay
Leisure
10/10
Exceptional
26 Jul 2025
Alvin
Nice place to stay and within walking distance of the mall.
Leisure Family_with_children
10/10
Exceptional
24 Jul 2025
Joyce
Very friendly
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Christy
Close to shopping
10/10
Exceptional
18 May 2025
Calandra
Best hotel ive ever been too
Leisure Family
10/10
Exceptional
29 Apr 2025
TAMARA
I love the staff and the area . Hotel is right across from the mall.
Leisure Family
6/10
Pleasant
21 Apr 2025
Raymond
This properly was just OK just a bed for the evening
Leisure Family
10/10
Exceptional
16 Apr 2025
Verified traveler
Room was lovely, front desk was very helpful and welcoming. Would definately stay here again
Partner
10/10
Exceptional
19 Nov 2024
Veronica
Friendly staff. Clean. Convenient. Great breakfast options.
Leisure
10/10
Exceptional
17 Nov 2024
Christina

Birthday Party

Check-in was great! The lady at the front desk was amazing! Great service!
Friends_and_family Family
10/10
Exceptional
10 Nov 2024
Anita
The bed was comfortable and the room had a mini kitchen which included a full size fridge, sink, dishwasher , stove and microwave. Pool was clean and soothing in evening .
8/10
Excellent
20 Oct 2024
Kelvin
It was a pretty relaxing quick stay
Friends_and_family Family
8/10
Excellent
17 Oct 2024
Verified traveler

Great location and comfortable room!

Townehome Suites is in a great location for food, entertainment, and easy access to the highway.
Friends_and_family Family
10/10
Exceptional
03 Sep 2024
Verified traveler

Great staff

The best part of the stay was the check in. Your afternoon staff on Friday, August 30, was top notch. Friendly, helpful, efficient.
Friends_and_family Family
8/10
Excellent
31 Aug 2024
Laura
Comfortable 😀
Leisure Family
10/10
Exceptional
21 Aug 2024
Kirk
Great place
10/10
Exceptional
20 Aug 2024
Amy

Great place to stay.

Great Experience. Clean Hotel. Nice staff and very helpful.
Business
10/10
Exceptional
07 Aug 2024
Andrew
Great stay with the family
My favourite thing is I didn’t have to get on my knees in the shower to was my hair. Lol.

This place was great, the rooms were large and clean, the kids loved the pool and breakfast was good in the morning.

The staff was very kind and friendly.
Leisure Family_with_children
10/10
Exceptional
05 Aug 2024
Lora
There were a pairr of sandhill cranes hanging out over the hill.
Leisure Family
10/10
Exceptional
05 Aug 2024
Jennifer
Our room was beautiful. Not large but just right for 2. Everything was clean and comfortable. Our housekeeping person even made wash cloth designs. A heart in the kitchen and a rose in the bathroom.
Partner
10/10
Exceptional
05 Aug 2024
Lisa
The customer service was great. The room was perfect and the breakfast was very good. The kady working the breakfast area was on top of everything.
Leisure Partner
10/10
Exceptional
01 Aug 2024
Kimberly
Very roomy room . Full kitchen too . Location perfect for shopping . Short ride to Pine Knob for concert !
10/10
Exceptional
07 Jul 2024
Candice

Well maintained property

Large well equipped suite. Comfortable mattress. Pillows too soft/ loose feather filling. Every employee we encountered was pleasant & professional. Pool & surrounding area is small but clean & well maintained. Elevators fast to respond. Ample well lit parking. Small but satisfactory breakfast. Excellent location for I75 access, proximity to outlet mall, Pine Knob, and plenty of dining options.
Friends_and_family Family
8/10
Excellent
07 Jul 2024
Adrian
Location to events/ shopping/ restaurants. Perfect staycation spot.
Leisure Partner
10/10
Exceptional
26 Jun 2024
James
Newer and clean!
10/10
Exceptional
24 Jun 2024
Laura
It was well thought out for extended stay people
Leisure Family
10/10
Exceptional
23 Jun 2024
Ryan
Clean and staff was great.
10/10
Exceptional
19 Jun 2024
Verified traveler

concert hotel price increase

Check in was fast, service was great, beds were very comfortable. This is the first hotel Ive been where a key is needed for the power to work; like the concept but would have liked the air to stay at the temp set while gone.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2024
Thomas B.
Wonderful suite, perfect for the four of us!
Leisure Family
10/10
Exceptional
16 Jun 2024
Verified traveler
Very clean. Very quiet.
Partner
10/10
Exceptional
26 May 2024
Samuel

Nice stay

We were going to a concert. The hotel was in the perfect location. A lot of restaurants close by, good breakfast.
Friends_and_family Friends
10/10
Exceptional
24 May 2024
Rebekah
We had so much space in the room, the pool was nice and clean, and the breakfast was very good and also very clean.
Friends_and_family Family
10/10
Exceptional
15 May 2024
Jesseca
Only complaint was room needed a bigger garbage can! Other than that, it was great!
Leisure Family
10/10
Exceptional
11 May 2024
Travis
Easy walk to restaurants near by. Large shopping center nearby within walking distance as well.
Leisure Friends
8/10
Excellent
05 May 2024
Gregory
Clean and nice location. The furniture in rooms is quite tired. The table in my room was about to fall apart
10/10
Exceptional
03 May 2024
Callie
Has one of the comfiest beds I’ve ever slept on!
Leisure Partner
8/10
Excellent
28 Apr 2024
Gregory
It was a clean and room. Very comfortable. Front desk lady was nice and helpful.
Partner
8/10
Excellent
22 Apr 2024
Robert
The room was quiet and comfortable. The bathroom however is quite small, with an annoying door that opens inwards. A pocket door would have been much better.
Leisure Partner
6/10
Pleasant
06 Apr 2024
Meghan

Okay stay, the best part was the location.

The good:

This hotel was located less than a mile from our family trip destination, so very convenient for us. The restaurants we tried around the area were all great. The stay at the hotel was ok. All of the staff we encountered were really nice and helpful. The pool was a comfortable temperature. Shower pressure in the room was good. Having the refrigerator and mini kitchen in the room was a nice plus and there was a large closet in the area that was convenient.

The bad:

The first night we used the pool and when we went back to our shoes/towels after about an hour of swimming we found ants all over our things. We also found some ants in our hotel room itself. The room appeared clean on first look, but there was dirt/debris and some garbage rubber bands/ponytail holders around the beds. The shower had good water pressure, but the shower did not drain well at all leaving you standing in an inch of water. The free breakfast was okay, but we were desperate for some kind of fruit to go with all of the grain/carbohydrates that were served.

The Ugly:

Our first night was less than desirable as we found our air conditioner/fan/heater in the room made some crazy noises and then someone had pulled the fire alarm, so we got very little sleep.
Friends_and_family Family
10/10
Exceptional
04 Apr 2024
Verified traveler
Definitely not a bad place to stay. Room was a little dirty but nothing we couldn’t handle.
Friends_and_family Family
8/10
Excellent
03 Apr 2024
Verified traveler

Very First time not having a superb stay

I come here for a staycation quite often. This stay was the first time that I’ve ever been able to complain. The staff was super friendly like always but my room wasn’t as clean as I would have liked it. It was almost as if the room hadn’t been rented out in a while. There were spiders, dust, and the tub was poorly cleaned. Lastly the toilet constantly would run unless I wiggled the handle & after a while it just wouldn’t flush. Like I said above, this is the first time I have ever been able to complain.
Partner
10/10
Exceptional
30 Mar 2024
Sandra
Liked e erything but breakfast area. .uch too small
Leisure Family
8/10
Excellent
29 Mar 2024
Brian
Everything was just okay.
Leisure Family_with_children
8/10
Excellent
28 Mar 2024
Megan
.
10/10
Exceptional
24 Mar 2024
Tammara

Great getaway

The check in was friendly nice. Pool was warm and welcoming. Property was clean
Friends_and_family Family
10/10
Exceptional
18 Mar 2024
William

We Loved It

Everyone was very friendly and helpful... The room was wonderful, we didnt want to leave... The Employees at the front deck were super nice and the ladies that work at the breakfast area were super sweet also.. Everyone was just sooo nice.. Will definitely stay here again..
Partner
8/10
Excellent
16 Mar 2024
Tricia
Close to all amenities, easy travelling for out of towners
Leisure Family_with_children
10/10
Exceptional
12 Mar 2024
Kim
I took my daughters to Sea Life Aquarium and Legoland in the mall. This hotel was very convenient. The room was huge! A kitchen and a dining table. The hotel was clean, the staff were friendly. A great, free breakfast. The pool was quiet and very warm which my kids loved. I would recommend this hotel to anyone staying in the area.
Business Family_with_children
10/10
Exceptional
06 Jan 2024
Kaitlyn
Nice quiet hotel.
Leisure Family_with_children
10/10
Exceptional
31 Oct 2023
Woojin

Wonderfull front desk

Wonderful front desk, Page is really nice, kind and friendly, it makes me feel good and smile.
The heater noise over the night was terrible, I was not able to sleep straightly. The noise made me to wake up
Business
10/10
Exceptional
25 Oct 2023
Woojin

Fantastic front desk

Front desk is fantastic, she(the young black woman) is smiling and kind, she makes me happy whenever I come during this trip.
However the room the heater noise is way loud that makes me awaken during the night several times.
Also, kitchen towel hoder makes the hotel's image down, I feel like that...
Business
10/10
Exceptional
13 Sep 2023
Catherine
Hassle free, clean and comfortable
Leisure Partner
10/10
Exceptional
12 Sep 2023
Michelle

FRIENDS GNO

It worked out great. We had plans in the area the next day and the hotel was close to our destination.
Friends_and_family Friends
8/10
Excellent
27 Aug 2023
Antonio
Good stay
Partner
8/10
Excellent
19 Aug 2023
Naomi
Overnight stay so we could attend a show didn’t spend much time at room. The front desk staff was very polite and it was a quiet stay couple miles from the venue some of these hotels should consider a shuttle would be some extra money and a nice perk for guests !
Leisure Partner
10/10
Exceptional
14 Aug 2023
Rochelle
We had an excellent stay for an overnight shopping trip at great Lakes Crossings. Very clean and very convenient. Very “homey” and overall, an excellent stay!
Leisure Family
10/10
Exceptional
11 Aug 2023
Jennifer
Very clean
10/10
Exceptional
07 Aug 2023
Dunguo
very good!
8/10
Excellent
07 Aug 2023
Matt
It was convenient
4/10
Poor
24 Jul 2023
Nicole
We exercised mobile check in and waited for the notification that our key was ready. We never got the notification so we went in and front desk told us they don’t activate mobile keys unless you check in at the desk.
Friends_and_family Friends
8/10
Excellent
29 Jun 2023
Cliff
The hotel was very clean and well maintained. Front desk staff were very courteous upon our arrival. The room was very clean and the bed was comfortable. Complimentary breakfast was average, standard fare. Would stay again without any hesitation.
Leisure Partner
6/10
Pleasant
16 Jun 2023
Susan
We requested first floor room due to a handicap and was told it would be no problem. When we checked in w were told there were no first floor rooms available.
Leisure Friends
10/10
Exceptional
24 Apr 2023
Dennis
I thought everything was great! I do think the price is a bit much but realize it's right across from the mall.
Leisure Family
10/10
Exceptional
31 Mar 2023
LAURA
We love the easy and friendly check in process. Angela was very friendly and helpful, she always has a smile and makes us feel welcome. We love the clean room and how spacious our suite is. It’s nice to have a kitchen area with a large refrigerator and counter space. The closets are spacious with shelves for organizing. We will definitely stay here again. 😊
Leisure Family
8/10
Excellent
24 Feb 2023
Caitlyn
Beautiful and within walking distance to Great Lakes shopping!
Business Family_with_children
10/10
Exceptional
18 Feb 2023
Teri
The rooms are very nice and updated. The surrounding area got now and the parking lot has not been salted.
Leisure Partner
2/10
Poor
12 Feb 2023
Barbara
The hotel is changing different amounts plus what the website changed
Self
10/10
Exceptional
05 Feb 2023
Mary

Too hot

Loved our stay. However, we couldn’t regulate thermostat in our room and our room was very warm so had difficulty sleeping.
Friends_and_family Family
10/10
Exceptional
28 Dec 2022
Ming
The location is next to the mall. The lobby is small but cozy. One thing to watch for is they do not clean your room by default; you have to make a request to have that done. I believe this is for saving resources - which is legit but I wasn't told about this upon checking in. I like the size of the room and overall it's a good stay.
Leisure Family
8/10
Excellent
18 Dec 2022
Kimberly
Close to shopping and convenient
Leisure Family
10/10
Exceptional
01 Nov 2022
Tracie
Staff was friendly, room was clean, check in/out was easy. Close to everything we wanted to do.
Leisure Family
10/10
Exceptional
12 Oct 2022
John

Great

Very clean
Business
10/10
Exceptional
18 Sep 2022
Tina

Highly recommended

Everything was great. This was the nicest place I’ve stayed in a very long time. Staff was very friendly also
Partner
10/10
Exceptional
10 Sep 2022
Amanda
Loved it
Leisure Friends
6/10
Pleasant
09 Aug 2022
Sherri
There was a strange smell throughout the hotel- like very strong soap.
Leisure Family
10/10
Exceptional
04 Jun 2022
Caitlin
I’d stay again
Leisure Partner
10/10
Exceptional
27 May 2022
Fatima
Staffs very friendly
Leisure Family
10/10
Exceptional
05 May 2022
Deborah

Other hotels could learn from them.

Best hotel experience ive had in years! Its immaculate, no dust,dinge,hair awywhere. It even smells nice. I was welcomed with a smiling face,check out the same. The staff was knowable and seriously there to help. True customer service. I will be back!
8/10
Excellent
02 May 2022
Verified traveler
Room was clean. Trim at base of bathtub could stand to be replaced since it was cracked. We took breakfast back to our room, since dining area was a little full. Glad we did, though, because eggs were cold and we reheated in the in-room microwave. Right next to the outlet mall and near lots of food choices.
Partner

Location & surroundings

TownePlace Suites Detroit Auburn Hills
3900 Baldwin Road, Auburn Hills, United States

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TownePlace Suites Detroit Auburn Hills

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