Name: Comfort Suites (Auburn Hills)
Address: 1565 North Opdyke Road, Auburn Hills, 48326, US

6/10

Pleasant

14 Jul 2026

Bryan

The snacks and drinks were very limited.
I thought the indoor pool was small 5ft was the deepest

Family_with_children

10/10

Exceptional

13 Jul 2026

Kayla

Everything is amazing love staying here very welcoming only problem is the too older housekeeping dnt wanna really give you what u need when ask

2/10

Poor

13 Jul 2026

Madeline

The room we were given was disgusting. It was covered in stains from floor to ceiling, including the walls, ceiling, and bedding. I brought my concerns to the front desk because I couldn’t sleep in a room in that condition. Their response was that “housekeeping doesn’t clean the ceilings” and that “there was only one stain on the bed.”
I took photos showing the numerous stains throughout the room, yet my concerns were dismissed, and I was never offered a refund. The lack of cleanliness and customer service was extremely disappointing. I would not stay here again.

Partner

4/10

Poor

12 Jul 2026

Tim

I invested in a premium room, anticipating an elevated experience. However, I encountered several issues, most notably the presence of insects, primarily within the jacuzzi tub. The tub also displayed extensive markings. I was unable to locate the activation switch for the jacuzzi, though, given the condition and the presence of insects, we ultimately opted not to use it. It appears that most guests would likely require assistance to operate this feature. Upon reporting these concerns to the front desk at checkout, the representative indicated an inability to address them at that time. While I understand the timing, it is inconvenient to have to seek assistance for such matters right before bedtime. Consequently, we will not be opting for a premium room of this nature in the future and are unlikely to return to this establishment. Additionally, a significant portion of the hot breakfast items were served cold.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Jorge

Not even worth to write a review...

Family

10/10

Exceptional

07 Jul 2026

Mark

Friend

8/10

Excellent

07 Jul 2026

Rhonyeka

Only stayed 1 day but It was great and so was the free breakfast.

Friends

2/10

Poor

06 Jul 2026

Karla

Not only did I experienced a horrible time. Requested a full refund ,never did the manager reply to the Expedia agents in reference to the refund. I will never again in my life stay out of comfort suites

Family_with_children

6/10

Pleasant

01 Jul 2026

Lindsay

Overall for the cost, was a fair stay. Most likely would not stay again.
Thr bathroom was not cleaned well, the shampoo bottle was broken off the wall just sitting on the side of the tub, the sink leaked and there was a gap above the door so you could see the light from the hallway.
The breakfast was pretty basic - the hot food looked old, like it was sitting for a long time.

The person working the front desk during check in was very friendly.

Family_with_children

4/10

Poor

26 Jun 2026

Heather

The staff was great. However, there was a fair amount of pubic hair left in our bathroom from the last guest. Also, we went to adjust a crooked picture on the wall, and the picture fell down. Behind said picture someone had stuck a suboxone wrapper to the wall. That creeped me out. Just a dirty room! i would get some new housekeepers then I would try it again.

Family

4/10

Poor

22 Jun 2026

Robert

Things are very old the blinds don't work on the windows, toilet does flush without holding the handle down, ETC.

6/10

Pleasant

21 Jun 2026

ANTHONY

Not the worst but definitely not the best. Lots of broken items or repairs that were not done well. Not very clean. We had to wipe the floor in the bathroom because they wiped a bunch of hairs and dirt behind the door. Beds were comfy though and AC worked great. Breakfast was decent. Would like to see staff take better care of the rooms before going back

Family_with_children

8/10

Excellent

20 Jun 2026

Patricia

Hotel is great for a weekend or one night stay. Our room was clean and comfortable. Breakfast offered hot breakfast foods such as mini omelets, sausage links and patties, seasoned cubed potatoes as well as make your own waffles. They had an assortment of mini muffins, bagels, cereal, yogurt, and fruit juice. Nice hotel and great value for the price!

Partner

10/10

Exceptional

19 Jun 2026

ENRIQUE

all right

Self

8/10

Excellent

19 Jun 2026

Dawn

Decent for a nights stay, front desk clerk was friendly. The room was very spacious but also very tired. I think the property could do with some updates. Overall, it was fine, the price was good, and we would stay again.

Partner

8/10

Excellent

16 Jun 2026

Vanessa

Staff were friendly. Rooms were nice- just wish the bathtub drain would have worked, bust still managed to give my toddler a bath. Glad breakfast was included. Location was great for everything we had planned for our trip.

Family_with_children

2/10

Poor

15 Jun 2026

Danette

The room was not clean, the bath tub we refused to use due to the condition of it. Room was dusty, my daughter ran her finger on top of the headboard it had so much dust on it. The tv didn’t work, the phones are not working so you have to go down to desk for anything you may need, the carpet is nasty and in the first room the pull out sofa had stains, don’t want know what kind.

Friends_and_family Family

2/10

Poor

12 Jun 2026

James

There was trash in both of our rooms that showed the rooms had not been cleaned adequately. The front desk employee offered us two different rooms, one of which reeked of cigarette smoke, despite the building being non-smoking. We left and went to a neighboring hotel.

Family_with_children

6/10

Pleasant

11 Jun 2026

Vanessa

Beds were comfy. AC worked like a champ

Family_with_children

4/10

Poor

11 Jun 2026

Lindsey

Staff was nice and respectful, we had to change rooms bc the first room didn't lock. Ice machine wasn't working right!! Breakfast was okay!!

Family_with_children

8/10

Excellent

08 Jun 2026

Sanjeev

Over all value for money

Partner

6/10

Pleasant

08 Jun 2026

Michael

It was a clean room and comfortable.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Holly

Great value, location and staff

2/10

Poor

07 Jun 2026

Tim

This hotel should be closed down. The rooms aren’t clean, they moved us two times before we settled for the third one. I had had to kill a hopping bug in the first one. There was dog hair visible in the first room. All three rooms had the smell of lingering cigarette smoke in them and my wife is asthmatic. None of the carpets in the rooms had been vacuumed and I took pictures. There was an oily goo on the chest of drawers. This hotel is an embarrassment!!!!!!

Partner

2/10

Poor

07 Jun 2026

James

Over all the hotel and our room were filthy. Our room had crumbs and hair all over the beds and couch. I lived in a fraternity house in college, I slept fully clothed all night. The room and lobby need a lot of up keep. Someone banged on our door around 10:00pm and left by the time I could get to the door. Then we got a phone call asking who I was and if we switched rooms. There are plenty of other nicer places to stay near by. I chose wrong.

Partner

10/10

Exceptional

06 Jun 2026

Patricia

Great experience!

2/10

Poor

05 Jun 2026

Suzanne

This place was gross and our room was very dirty. The floors hadn’t been vacuumed in a very long time. Mattresses had remnants of bed bugs. My daughter and I left right after we checked in. Wasn’t worth the price. We walked across the parking lot to the hotel next door. Do not book your stay here.

Family_with_children

4/10

Poor

05 Jun 2026

arthur

The dude that checked us in was ok at first then when my kids my girlfriend and I got ready for bed the tv wouldn’t work so I told the Indian or Arab dude at the front desk the tv wasn’t working he kept wanting to come in my room so he changed our room to another one then that room wasn’t even clean 😡 he all the way around gave me weird creepy vibes I can say the only good things was it was peaceful and quiet

Friends_and_family Family

2/10

Poor

01 Jun 2026

Nancy

Very dirty every thing was broken including air conditioning second room they set us up in was just as bad if not worse will never stay there again

Family_with_children

8/10

Excellent

01 Jun 2026

Cynthia

Older property could use a little TLC. All amenities were functional. Chief disappointment a was having to ask for sufficient linens for room as well as pool. Breakfast was pre-formed egg patties and grayish sausage links, slightly watery coffee.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Katherine

Room was clean staff was amazing breakfast was delicious ac was great will definitely stay again

Family_with_children

10/10

Exceptional

31 May 2026

Michael

Very clean room. Love the service I got from the stuff! The room was very big with two balcony, wasn't expecting that but thank you and grateful!!!!!

Partner

10/10

Exceptional

28 May 2026

melisa

Hospitality was great. Friendly staff.
Room was clean and spacious.

Family_with_children

8/10

Excellent

27 May 2026

Tammy

Very nice.

Partner

10/10

Exceptional

25 May 2026

bennett

A

Self

2/10

Poor

19 May 2026

Nick

Found garbage all over my room, including old containers suckers on the counter

Friends

8/10

Excellent

17 May 2026

Nicholas

The staff were absolutely lovely & helpful! Everything was clean. It could use some updates.

We had a jacuzzi room and there was some tub resurfacing paint or something that was coming off on us. We were able to wipe it down and start over, but not ideal. Seems like it might have been the wrong product for that tub.

That said, we’d absolutely stay again, and in that same room. We’d just double check the tub first. We also really liked the view of the lake, which was an unexpected surprise!

Partner

6/10

Pleasant

10 May 2026

Philip

Overall it was decent but could improve. Area grounds needs cleaning, cigarette butts everywhere. Rooms need renovated (cracked bathroom door, main door is hard to open, sofa couch needs replaced and AC is loud rm #225. Breakfast is typical hotel breakfast (eggs, potatoes, sausage, bagels, muffins, bread, cereal, waffle makers,, etc)

Family_with_children

10/10

Exceptional

10 May 2026

Verified traveler

We were glad they had a room for us when the previous hotel did not have running water due to construction. We managed to get in just before midnight.

Family

6/10

Pleasant

04 May 2026

jose

Everything was just fine for the price

10/10

Exceptional

30 Apr 2026

Richard

Breakfast was great our room had some imperfections

Family_with_children

10/10

Exceptional

25 Apr 2026

Diamon

Everything was wonderful

Partner

4/10

Poor

14 Apr 2026

Douglas

Bad service.

6/10

Pleasant

11 Apr 2026

Kristine

The breakfast was fair and our room was hot.

Friends_and_family Family

4/10

Poor

04 Apr 2026

Joseph

Breakfast was gone by the time we got down there. Pool was freezing!!! Hotel room was dirty!!! No garbage bags in garbage cans. Leftover food crumbs all over floor from previous people, stains all over mattress in bed couch!!! Would not stay here again.

Family_with_children

6/10

Pleasant

04 Apr 2026

lori

Breakfast was minimal. Wasn't kept tidy. Dryer inoperable. Shower was great! View of small lake from room! Housekeeping intermittent.

Partner

6/10

Pleasant

03 Apr 2026

Shana

Breakfast was good..parking was fine...jacuzzi needed repair and cleaning, patio doors did not lock

Partner

4/10

Poor

02 Apr 2026

Blessing Kimberly

Breakfast was just ok. They run out of everything

8/10

Excellent

31 Mar 2026

Angela

Clean. Breakfast was decent.

2/10

Poor

31 Mar 2026

Quameisheon

Didn’t stay cancelled

Partner

6/10

Pleasant

29 Mar 2026

Kimberlee

Bed was not very comfortable. Staff was very friendly and helpful

Partner

6/10

Pleasant

28 Mar 2026

Allison

The front desk staff was very friendly and check in was quick. The hotel smelled old, the furniture showed many years of wear, art work was missing from walls, there were no towels in the pool area and the staff said they only had the few dirty ones in the basket, many unattended children trying to access the pool, no spare pillow for the pullout sofa.
Breakfast was good and well stocked. Coffee, tea, and water available all day. Location was convenient.

Family_with_children

4/10

Poor

27 Mar 2026

Bryce

Comical how different the room and hotel look versus the AI pictures. Room was very rundown and a 2/5 in cleanliness, some hairs in the bathroom, etc.

At check-in, the front desk employee did not greet

10/10

Exceptional

26 Mar 2026

Sara

It was an amazing experience

Family_with_children

8/10

Excellent

22 Mar 2026

Linda

There was no kitchen in room lots of stuff to do within 5-10 miles from hotel staff was very friendly room was efficient I would of like to have picked the floor I was on the third floor I much rather would have liked a first floor room the variety for breakfast could have been better but all in out it was a decent stay

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Rachel

No towels in room. Pool could use a good cleaning

Family_with_children

8/10

Excellent

15 Mar 2026

Mark

Overall, it was a very nice room. We enjoyed our stay only issue we had was in the bathroom. The shower rod was broken. Staff was polite and friendly. Our room was clean when we got into it. We had to get experience.

Partner

8/10

Excellent

09 Mar 2026

Patrice

My bathroom was clean and so were my linens, thats important to me!

Self

6/10

Pleasant

04 Mar 2026

Shannon

Pool was cold, the night staff was wonderful- the morning front desk worker called us twice because our kids were running in our room- at 8 am- but our room us above the office, which they put us in that room- we were only disturbing her, so that was annoying. Also the lobby and hallways smelled very strongly of weed due to some other guest smoking off the balcony.

Family_with_children

10/10

Exceptional

25 Feb 2026

ch

A+ on cleanliness, safety, convenience

2/10

Poor

22 Feb 2026

Marco

The room was filthy disgusting. There was food stains on the walls hair in the bathroom all over foods crusted on the furniture and beds. Crap all over the floor use tissue in the corners.

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Otimio

I don’t like the smells

10/10

Exceptional

20 Feb 2026

Byron

Great

6/10

Pleasant

17 Feb 2026

Susan

Staff was nice, the room was spacious, but the facility as a whole needs some deep cleaning and updates. Definitely get what you pay for here.

Family_with_children

2/10

Poor

16 Feb 2026

Lynh

We received 2 uncleaned rooms before getting a cleaned one, then 10 minutes into our stay another guest opened our door as it was double booked.

Leisure Family

8/10

Excellent

16 Feb 2026

Shae

The staff was great. Our forst room smelt strong of cigarette smoke. With having an asthmatic child we asked to move. The staff was very accommodating. Overall the second room was clean and comfortable beds. The walls however are very thin and we got litter sleep between the people having a party next to us until 3am and kids running on the floor above us. Breakfast was good. For a one night stay it was worth the price.

Leisure Family_with_children

10/10

Exceptional

10 Feb 2026

Kaitlyn

Amazing and clean

Friends_and_family Family

2/10

Poor

09 Feb 2026

richard

Partying in the next room till 3 in the morning…had to get up at 5:30.

8/10

Excellent

09 Feb 2026

Mun Hoi

Very accommodating staff.

4/10

Poor

09 Feb 2026

Jessica

Room smelled of both kinds of smoke. Check-in process was brutal—took over an hour to get into our room after check-in time; had to wait because none of the rooms were clean and system wasn’t updating properly/user error/who knows.

Front desk agent was SO nice and accommodating. She saved the visit.

Leisure Family_with_children

8/10

Excellent

08 Feb 2026

Josphine

Very friendly staff. There were a lot of kids there this weekend so it was really loud on the floor we stayed on. The room Was very clean but there was no towels and the room phone was broken. Overall I will still say it was at 3.5 star this time!

Partner

4/10

Poor

07 Feb 2026

Anton

The staff was very friendly and helpful, but unfortunately they didn’t seem to have the authority to fix or improve the issues we experienced.

The room itself felt outdated, and its location near the outside back door was very disruptive since the door was being slammed throughout the night. The bathroom also had problems — the shower was leaking from the spout, the shower head had very low water pressure, and there were no towels provided for the shower

Business Family

2/10

Poor

07 Feb 2026

Emily

The rooms were dirty, stinky, poorly light, our dated and do not resemble the photos on Expedia when booking. Very loud, poor nights sleep and is not what’s advertised

2/10

Poor

06 Feb 2026

Lacy

First things first, I only booked three rooms and was charged for five which was OK because we ended up needing four rooms out of the five and they supposedly reimburse me for that or canceled it. Then we get to the room, our TV didn’t work nor did our phone, barely any lights in the room and the water pressure was terrible. Only good thing was the beds were comfy, but the breakfast was absolutely terrible.

Friends_and_family Friends

6/10

Pleasant

01 Feb 2026

Jasmine

They gave us the wrong room. We booked a king suite & all they had left was a 2 queen bed suite. I showed them what I booked on Expedia & all they said was “we don’t have any of those left….” The toilet stopped flushing the first night & the tub was stained and creaky/unsteady. The walls were super thin too and you could hear the neighbors flushing the toilet, showering, their tv or even them if they were being loud. Breakfast was alright but the coffee ran out during peak time with no intention of the staff refilling it anytime soon. The night staff was lovely and very helpful! I guess at the end of the day it was a place to sleep….but definitely won’t be staying again.

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Cherisie

Amazing

Business_and_leisure Self

4/10

Poor

26 Jan 2026

James

The breakfast was pretty decent and the staff was friendly. However the room could use some work. The beds are hard, the pull out couch had a ripped pad on it, the TV had wires hanging down and I had to fix the cable box. The door lock was broken and the Heater/AC was so loud we had to turn it off and it was about 0 degrees outside.

Friends_and_family Family

2/10

Poor

25 Jan 2026

Dina

The hotel reeked of marinjuana. I was asked to pay an extra $300 deposit which I refused. My bed did not have a blanket on it, and when I called to ask for one was told they had no more. The couch in our room was broken, you could feel in the middle where it had cracked in half. At breakfast they kept running out of plates. And the entrance was pure ice and luckily I caught myself in time and didn’t fall but others were not as lucky. We had 2 night stay but we only stayed 1 night. It was horrible.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

ANDREW

You get what you pay for. The room was fine, the food was fine, the pool was fine, the service was fine. Nothing was great. I would return if there was a need, but I think I would try other facilities in that area first.

Leisure Family_with_children

4/10

Poor

14 Jan 2026

cherisie

I am very disappointed because the last time I stayed here it was a very good stay. However this time the room was barely clean the towel had a poop stain on it and the air conditioner made noise also the only reason why I went to this hotel was because of the breakfast and now they have changed the breakfast as well. They used to serve bacon however when I asked the lady why they do not have bacon anymore she made a big deal out of it like it was too ghetto to have bacon there at the hotel. so they decided not to serve bacon anymore. so I do not think I will be going here any more.

Business_and_leisure Self

2/10

Poor

13 Jan 2026

Amy

The AC unit didn’t work. It blasted hot air all night and wouldn’t adjust. It was too late when we realized it to call maintenance. The shades were broken and wouldn’t lower to cover the window. Parking lot lights in my face all night. Very loud fights all night, ending in a huge fight in the parking lot with at least 40 people. 6 police cars showed up and stayed for hours.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

John

There was misunderstanding concerning my luggage which I thought had been lost or even stollen. There was a mix up wit the room number and the staff was very helpful in locating my luggage and correcting the mistake.

6/10

Pleasant

12 Jan 2026

Janet

The tv and remote did not work. Other guests were very noisy in the rooms and hallways, banging on the wall from the room next door. Odor in hallway was overwhelming. Nobody at the front desk to help when calling.

Leisure Family

10/10

Exceptional

11 Jan 2026

Aireina

Front desk staff was very nice and

10/10

Exceptional

11 Jan 2026

cherisie

STAFF AND BREAKFAST 💯💯

Business_and_leisure Self

8/10

Excellent

04 Jan 2026

Emmanuel

Room air condition not functioning properly.

Partner

8/10

Excellent

03 Jan 2026

Judy

Nice room good beds

Leisure Friends

8/10

Excellent

03 Jan 2026

Dorecca

Everyone and everything was good

8/10

Excellent

28 Dec 2025

Tori

Room was a good size. Nothing fancy. Pool was pretty cold but the kids swam still. Breakfast was ok for being continental. But the milk for cereal was frozen. We could also hear everything in our room. It was pretty noisy. For the price, it wasn’t bad.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Philip

Clean room and friendly staff! Breakfast choices could be better!

Leisure Family_with_children

2/10

Poor

23 Dec 2025

DeAmonte

Wasn't able to stay they couldn't find me reservations and wouldn't match the rate at which it was booked